call center specialist

Thesis Pharmacy

<div>JOB DESCRIPTION
CALL CENTER SPECIALIST<div><div>
Classification: 
Non-Exempt 
 Date: 
11/18/2025</div><div> 
Reports to: 
Operations Supervisor 
Travel: 
N/A</div></div> 
JOB SUMMARY
At Thesis Pharmacy, we are committed to driving a patient-centered experience grounded in precision, quality, and personalized support. As a Call Center Representative, you will serve as the trusted, solutions-oriented point of contact empowering patients and providers to navigate their pharmacy needs with clarity and confidence.
In this role, you will be a key contributor to delivering interactions that embody our organizational pillars of accuracy, empathy, and operational excellence. This opportunity is ideal for an individual who excels in a dynamic, fast-paced ecosystem, collaborates seamlessly with cross-functional partners, and is motivated by the meaningful impact their work has on patient well-being each day.
SUPERVISORY RESPONSIBILITIES:<ul><li>
N/A</li></ul>
DUTIES/RESPONSIBILITIES:<ul><li>
High-impact verbal communication skills in English, with multilingual proficiency positioned as a strategic value enhancer.</li><li>
Ability to rapidly onboard and navigate call center, pharmacy, or healthcare technology platforms, leveraging training to accelerate operational excellence.</li><li>
Strong customer engagement capabilities with a proven aptitude for delivering empathetic, solution-oriented interactions in dynamic service environments.</li><li>
Competency in providing sales support, product recommendations, or consultative guidance within health, wellness, or related sectors.</li><li>
Foundational familiarity with pharmacy, medical, or nutritional terminology that supports streamlined workflow integration (helpful but not mandatory).</li><li>
Demonstrated integrity in processing payments and safeguarding sensitive patient or customer information in alignment with compliance standards.</li><li>
Advanced multitasking capacity and precision execution across high-volume, multi-channel communication streams.</li><li>
Consistent reliability, positive team alignment, and adaptability within fast-paced, performance-driven operational frameworks.</li><li>
Strong commitment to delivering elevated service experiences that reinforce patient wellness and organizational trust.</li></ul>
 REQUIRED SKILLS/ABILITIES:<ul><li>
Exceptional verbal communication capabilities in English, with multilingual proficiency viewed as a strategic differentiator.</li><li>
Ability to navigate call center, pharmacy, or healthcare systems with agility.</li><li>
Strong customer engagement acumen, ideally with prior exposure to call center, customer service, or healthcare interactions.</li><li>
Sales-adjacent competencies, including product recommendation and consultative guidance within wellness or healthcare contexts.</li><li>
Familiarity with pharmacy, medical, or nutritional terminology, enabling faster operational ramp-up.</li><li>
High-integrity handling of payments and sensitive customer information, maintaining compliance and trust.</li><li>
Robust multitasking capacity and precision execution while managing high-volume, multi-channel workloads.</li><li>
Demonstrated reliability, positive team alignment, and resilience in a fast-paced service environment.</li><li>
Deep commitment to delivering best-in-class service experiences that support patient health outcomes.</li></ul>
EDUCATION AND EXPERIENCE:<ul><li>
Prior experience within call center operations, customer service ecosystems, healthcare support functions, or wellness-oriented environments is highly advantageous.</li><li>
Exposure to sales, product recommendation, or consultative engagement roles is considered a strong value accelerator.</li><li>
Formal education requirements are flexible; demonstrated capability and relevant hands-on experience are prioritized.</li></ul>
 PHYSICAL REQUIREMENTS:<ul><li>
Ability to remain seated and fully engaged for extended periods while managing high-volume call flows and system navigation.</li><li>
Consistent use of standard office and communication equipment&mdash;including computers, headsets, and phone systems&mdash;to drive efficient service delivery.</li><li>
Capacity to maintain focus, accuracy, and responsiveness in a fast-paced environment with sustained screen time and repetitive task execution.</li></ul>
 OTHER DUTIES:<ul><li>
 Executes additional responsibilities and cross-functional tasks as operational priorities evolve, supporting organizational agility and ensuring seamless service delivery across the patient experience lifecycle.</li></ul> 
Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time.
Call Center Specialist (Job Description).pdf</div>

Call Center Specialist

Hendall Inc.

<div>OVERVIEW
Hendall Inc., a mission-focused professional services firm based in Rockville, MD, is seeking a compassionate and detail-oriented Call Center Specialist to support a high-visibility call center that operates 24/7/365 to assist unaccompanied alien children (UAC), their sponsors, and related parties.
This role involves responding to sensitive, high-impact calls and providing real-time guidance, crisis response, and resource coordination to promote the safety and well-being of vulnerable youth. We are offering full-time and part-time roles which include nights, weekends, and holidays. Candidates must be available to work in either El Paso, TX or Rockville, MD.
DUTIES<ul><li>
Deliver high-quality, compassionate services to UAC, sponsors, community members, and other callers</li><li>
Communicate effectively in English and Spanish</li><li>
Maintain professional judgment, especially during crisis calls</li><li>
Respond to calls promptly</li><li>
Manage and de-escalate calls from individuals in crisis</li><li>
Triage calls for appropriate responses, referrals, and documentation</li><li>
Provide case management/referral services</li><li>
Apply quality standards to all calls and meet program deadlines</li><li>
Work with stakeholders, including legal service providers and court officials</li><li>
Assess changes affecting child safety and make referrals to officials</li><li>
Follow protocols and policies in call handling including post-call documentation</li></ul>
MINIMUM QUALIFICATIONS<ul><li>
Bachelor's degree in a relevant field, such as psychology, social work, mental health, or a related field.</li><li>
At least 1 year of child welfare experience.</li><li>
Bilingual in English and Spanish.</li><li>
Strong computer skills, including proficiency in Microsoft Excel, Word, Teams, and Outlook.</li><li>
Comfortable learning new systems and working with case management software.</li><li>
Exceptional verbal and written communication skills.</li><li>
Ability to navigate sensitive conversations and emotionally charged topics with professionalism and empathy.</li></ul>
PREFERRED QUALIFICATIONS<ul><li>
Prior call center experience, especially in behavioral health or child/family services.</li><li>
Familiarity with Federal government programs that support UAC.</li><li>
Working knowledge of trauma-informed care principles and best practices in crisis intervention.</li></ul>
ADDITIONAL INFORMATION<ul><li>
This is an onsite role located in our secure El Paso, TX and Rockville, MD facilities. Remote/virtual work is prohibited.</li><li>
As part of a 24x7x365 essential operation, this position may require work on evenings, weekends, holidays, or during emergency situations.</li><li>
A mandatory 3-week training period (combination of webinars, self-paced learning, and workshops) must be completed prior to shift assignment.</li><li>
U.S. Citizenship or Permanent Residency required. Must be eligible for Public Trust clearance</li></ul>
Salary Range: $18.00 per hour plus $5.09/hour health and welfare benefit
For a complete listing of benefits, please visit our careers page at www.hendall.com/careers
Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</div>

Collin County Community College

<div>Primary Location:
2200 W. University Drive, McKinney, Texas, 75071
We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.
Job Summary:
Provide one-on-one customer service to current and prospective students by answering the telephones, live chat, email accounts, assisting with applying to the college and federal and state financial aid, and processing a variety of documents for student records.
Required Qualifications:
Essential Duties and Responsibilities<ul><li>
Respond to inbound /outbound telephone calls via multi line phone system platform (Cisco Agent Desktop application or similar) regarding any student inquiry. Specialized focus can include admissions applications and onboarding processes, financial aid, veteran&rsquo;s benefits and exemptions, registration and payment.</li><li>
Follow up with students on questions that require additional research after triaging issue(s) and their account using relevant division resources and expertise.</li><li>
Respond to students&rsquo; questions and issues both telephonically and via email with accurate and timely response.</li><li>
Respond to customer inquiries over the telephone and via email, in a friendly and professional manner.</li><li>
Forward or escalate as appropriate, questions and/or issues that cannot be answered/handled at this level.</li><li>
Document all call information according to standard operating procedures.</li><li>
Utilize student information system to review students&rsquo; account and inform students of potential resolutions, next steps or options.</li><li>
Maintain confidentiality of student records (in compliance with the Family Educational Rights and Privacy Act).</li><li>
Provide personalized customer service at the highest level. Understands and satisfies customer needs. Capitalizes on opportunities to improve customer experience.</li></ul>
Supplemental Functions<ul><li>
Perform other duties as assigned.</li><li>
Perform all duties to maintain all standards in accordance with college policies, procedures, and Core Values.</li></ul> 
 
Knowledge, Skills and Abilities<ul><li>
Knowledge of Collin policies and procedures</li><li>
Knowledge of admissions, registration and financial processes</li><li>
Knowledge of College&rsquo;s Student Information System (SIS)</li><li>
Knowledge of the Family Educational Rights and Privacy Act (FERPA)</li><li>
Knowledge of all associated websites where applications and/or required processes (e.g. ApplyTexas, FAFSA, as well as Collin admissions, financial aid, registration, payment and other student websites.)</li><li>
Knowledge of available resources</li><li>
Organization skills</li><li>
Excellent computer skills</li><li>
Customer service skills</li><li>
Verbal and written communication skills</li><li>
Critical thinking skills</li><li>
Ability to pay attention to details</li><li>
Ability to use Cisco Agent phone system and software</li><li>
Ability to work in a fast-paced and often stressful environment</li><li>
Ability to make appropriate and timely referrals</li><li>
Ability to analyze and troubleshoot issues</li><li>
Ability to provide accurate information to customers</li></ul> 
 
Physical Demands, Working Conditions and Physical Effort 
Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. 
 
Required 
Associate degree from an accredited institution and two (2) years of related experience.
Preferred
Experience with student information system software and Cisco Agent Desktop application. 
 
Equivalency Language 
At least sixty (60) hours of college credit, or at least two (2) additional years of directly-related experience may be substituted to meet the education requirement. 
**This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.**
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.
Required &amp; Preferred Qualifications (if applicable):
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.
***This is a Security Sensitive position. Therefore candidates will be subject to a criminal background check.***
Compensation Type:
Hourly
Employment Type:
Part time
Compensation:
$19.00
Hourly
For any employment questions, please contact HR at (972) 985-3783 or send an email to: employment@collin.edu.
Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.</div>

Call Center Specialist (Part-time)

Castlight

<div>Job Description Summary
&lrm;
apree health is growing! We are on a mission to build the first integrated health network that combines data-driven personalization, a coordinated care model, and aligned incentives to unlock value and make life better for those we serve. Our health navigation platform connects with hundreds of health vendors, benefits resources, and plan designs, giving rise to the world&rsquo;s first comprehensive app for all health needs. We are expanding our Sandy, UT, based Customer Support team with new roles for full-time Outbound Campaign Specialists. 
 
In this role, you will help customers improve their health outcomes by making calls to a select group of current health insurance members. Your goal is to motivate and assist them in taking a proactive approach to their healthcare and utilizing their benefits effectively by helping them schedule appointments. This position is crucial for the success of our products and the satisfaction of our customers. It requires a strong commitment to exceptional customer service and sales skills, excellent teamwork, and a genuine passion for supporting our members.
&lrm;
How will you make an impact &amp; Requirements
&lrm;
How will you make an impact &amp; Requirements
&lrm;
40 hours per week from 9:30 am to 6:00 pm MT. Training is fully paid. Must successfully complete 8 weeks of training with 100% attendance. Looking for both hybrid and remote workers (If within 50 miles of Sandy office, hybrid employee; if outside 50 miles, remote employee).
What you will do:<ul><li>
Represent apree health to our clients, partners, internal and external customers through best-in-class service and technological solutions</li><li>
Conduct outbound calls to health plan members to assist them in finding providers, scheduling appointments</li><li>
Handle inbound support calls as a flex team to support the inbound business. Inbound support may include, but not limited to digital support, appointment scheduling, and health plan support.</li><li>
Be a knowledge source for members for explanation of benefits, employer health incentives, and navigating the complexities of their health insurance benefits</li><li>
Take ownership of resolving member concerns and healthcare navigation issues by providing end-to-end, closed-loop service</li><li>
Requires being on the phone with patients, insurance companies, providers and others throughout the day.</li><li>
Cameras must be on during all meetings</li></ul> 
What you will bring:<ul><li>
We prefer 2-3 years of sales experience, preferably in the healthcare industry. If you have other sales experience, you will still be considered.</li><li>
Strong understanding of the sales process and being able to be assertive to close appointments</li><li>
Basic understanding of the healthcare system, such as insurance, preventative health, specialties, etc.</li><li>
Positive, resilient, professional, customer-focused mindset, excellent oral and written communication skills</li><li>
Driven, team player, accountable for performance, behavior and willingness to be of assistance to others in navigating complex healthcare environments</li><li>
Demonstrated success in a customer-focused role, with a preference for previous healthcare, call center and/or outbound call experience</li><li>
High School diploma or equivalent</li><li>
Experience with Google suite and Salesforce Service Cloud a plus</li><li>
Attention to detail and regular attendance required (40 hours per week)</li><li>
Remote employees must be free from distractions: Anything that prevents or detracts the employee from giving full attention to work. This includes children, pets, loud noise, construction/remodel work, home services and maintenance.</li></ul> 
What you will love about working at Apree Health:<ul><li>
Variable compensation includes performance based bonus opportunity</li><li>
Hybrid and remote opportunities based on location</li><li>
Fun, friendly, and unique culture &ndash; Bring your whole self to work every day!</li><li>
Paid time off &amp; paid holidays</li><li>
Employer contributions for HSA accounts</li><li>
Paid training (requires 100% attendance)</li><li>
Tuition assistance</li><li>
Opportunities for career development and advancement</li></ul>
&lrm;
Compensation:
$20.00
to
$30.00</div>

Call Center Outbound Specialist

اورنچ مصر

<div><h4 class="jobSectionHeader">About the job Representative, Call Center - Enterprise</h4>
<div>Purpose of the job

Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize revenues.

Duties and responsibilities

<ul><li>Handle all incoming/outgoing calls of the call center.</li></ul>
<ul><li>Provide follow up, occasional campaigns and call backs blended with normal inbound calls.</li></ul>
<ul><li>Provide best possible service to both external and internal customers to achieve highest level of customer satisfaction.</li></ul>
<ul><li>Handle and solve all inquiries, requests and complaints received via all channels available (phone, fax, e-mail and etc.)</li></ul>
<ul><li>Communicate with other Customer Service sub-divisions to answer all relevant customer inquiries (e.g. Credit, Customer Support and Activation, Outbound &amp; Save Initiativesetc).</li></ul>
<ul><li>Communicate with other departments all relevant customer inquiries if applicable.</li></ul>
<ul><li>Achieve the requested staffed time on a daily basis to minimize lost call rate.</li></ul>
<ul><li>Provide proper information to customers with complete and comprehensive understanding of Mobinil products and services.
</li></ul><ul><li>Fully understand and adhere to company policies and procedures that generate personal and professional credibility and trust.</li></ul>
<ul><li>Respect and apply company vision, mission and values.</li></ul>
<ul><li>Fully understand both individual and company objectives, and work on achieving them effectively and efficiently.</li></ul>
<ul><li>Use available methods and tools to develop own skills.</li></ul>
<ul><li>Use the available tools and systems to provide the correct information to customers (applications, intranet briefings, attending trainings. etc).</li></ul>
<ul><li>Keep up-to-date with all the services and products provided by Mobinil.</li></ul>
<ul><li>Resolve all customer complaints, requests and inquiries within the pre-determined SLAs.</li><li>
Escalate problems, report suspected fraud and provides relevant feedback to the right channels.</li></ul>

Job specification

Education

<ul><li>Bachelor's degree from a recognized university</li></ul>

Experience

<ul><li>0-2 year of experience in the same function.</li></ul>

Skills and abilities

<ul><li>Very good English both spoken and written.</li><li>
Very good computer skills.</li><li>
Strong communication, listening &amp; interpersonal skills.</li><li>
High sense of time management.</li><li>
Strong Customer Orientation.</li><li>
Flexibility &amp; ability to work in a team.</li>
<li>Self-confident with professional behavior &amp; attitude.</li></ul></div></div>

Representative, Call Center - Enterprise

Ashland County Health & Human Services

Ashland County Health &amp; Human Services DepartmentEconomic Support Specialist &ndash; Call Center/Ongoing CaseworkerPRIMARY RESPONSIBILITIES: Provide information and determine eligibility for categorical aids available through public assistance; interpret and apply federal and state laws and regulations, policy and procedures to individual case circumstances in order to meet the needs of low-income families. This will be primarily a Call Center position in a fast-paced environment, answering phone calls received from the Northern Income Maintenance Consortium Call Center, but may also be assigned to ongoing case management and assisting customers in person as well.MINIMUM REQUIREMENTS: Two-year post-secondary education in business or human services and three years of experience dealing with the public, or equivalent combination of training and experience. Must be proficient in computer skills including Word, Excel, Access, Outlook, Internet and e-mail.COMPENSATION: Wage is $19.60/hour with a five-day (Mon-Fri) 35-hour work week. Competitive fringe benefits package.For an application packet and a full listing of job description and qualifications, contact the Front Desk at Ashland County Health &amp; Human Services, 630 Sanborn Ave, Ashland, WI 54806, Telephone 715-682-7004, Fax 715-682-7924, E-mail: achsd@ashlandcountywi.gov.Application, resume, and cover letter must be submitted to Terese Barningham, Director, by 4:00 PM on Thursday, July 2nd, 2026. Application packets can be mailed or dropped off in person at the address noted above, or emailed to achsd@ashlandcountywi.govAshland County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities for minorities, women, and persons with disabilities.Job Type: Full-timePay: $19.60 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Economic Support Specialist - Call Center/Ongoing Caseworker

First Financial Bankshares

<div>Address
We&rsquo;re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you&rsquo;re challenged, valued and empowered every day. We strive to be the best destination for the industry&rsquo;s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.
Job Description:
Office Location:
Abilene, Texas, United States
Starting Pay Rates:
$19.00 per hour - Non-Bilingual
$20.00 per hour - Bilingual (English &amp; Spanish)
This is not a remote/hybrid position.
The incumbent will be required to work on-site, in our Operations Center located in Abilene, Texas.
Saturday hours and holiday hours may be a requirement based upon your designated schedule.
Incumbent must be able to work flexible hours and/or extended hours as business requires.
COMPANY OVERVIEW:
First Financial Bank is looking for talented individuals who seek the challenge of providing first-class service to customers and prospective customers of an award-winning financial institution. First Financial Bankshares has been named among the nation&rsquo;s top performing banks in the one to five-billion-dollar category each of the last five years. We want people who find satisfaction from succeeding and growing along-side our leading community financial institution.
At First Financial, we offer the opportunity for you to grow as a Customer Service Specialist. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Every interaction is an opportunity for you to use your problem solving and relationship building skills to answer customer questions. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life We also offer the satisfaction of helping others, a productive team-based environment, supportive management and casual business attire.
SCOPE/RESPONSIBILITIES:<ul><li>
As a First Financial Customer Service Specialist, you will be responsible for supporting all products and services in our retail and commercial lines of business via inbound and outbound customer service calls concerning:<ul><li>
Bank operations</li><li>
Bank Regulations</li><li>
Transaction processing</li><li>
Electronic services</li><li>
Marketing</li><li>
Promotional activities</li><li>
Online banking and mobile banking issues</li><li>
And other inquiries as required by business objectives</li></ul></li><li>
Handle and carefully respond to all customer inquiries. 100-200 calls daily.</li><li>
Provide excellent customer service through active listening</li><li>
Meet and exceed service goals with the proven ability to build and advance customer relationships</li><li>
Work with confidential customer information and treat it sensitively</li><li>
Appropriately communicate with customers</li><li>
Aim to resolve issues on the first call by being proactive in your customer service approach</li><li>
This position requires the candidate be on the phone approximately 90% of scheduled time and possess the ability to adhere to pre-defined activity schedules.
</li><li>Additional responsibilities include:<ul><li>
Identifying customer needs and suggesting appropriate products and services;</li><li>
Utilizing technology to support and troubleshoot online services, gathering information, and tracking customer interactions;</li><li>
Actively participating in the Customer Service First sales and service culture, supporting the values of the organization, and follow established bank policies and procedures.</li></ul></li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Most important to this position is promptly answering incoming phone calls, courtesy to customers, accurately identifying customer&rsquo;s needs, and transferring calls accurately.</li><li>
Uses the Bank phone equipment as well as multiple systems at the same time</li><li>
Actively participates in the sales and service culture, support the values of the organization and follow established bank policies and procedures.</li></ul>
MINIMUM QUALIFICATIONS:
We are looking for individuals who will provide professional, reliable and prompt service to our customers. The ideal candidate will have a minimum of:<ul><li>
Two years of consistent customer service experience, preferably in financial services,<ul><li>
Six months of Call Center experience is desirable.</li></ul></li><li>
Candidate must have a High School diploma or GED.</li><li>
Excellent written / verbal communication and customer service skills, proficiency in Windows based applications as well as internet browsers, mobile devices, basic computer hardware</li><li>
Ability to meet training standards is also required and availability to work various shifts including evenings and weekends.</li></ul>
The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c)</div>

Call Center CSR III - Customer Service Specialist

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5262 call center specialist jobs Near Me

Call Center Specialist

Call Center Specialist

Call Center Specialist (Part-time)

Call Center Outbound Specialist

Representative, Call Center - Enterprise

Economic Support Specialist - Call Center/Ongoing Caseworker

Call Center CSR III - Customer Service Specialist