call center specialist

Medi Trans, LLC

<p><b>Call Center Specialist</b></p><p><b>Medi Trans, LLC</b></p><p><b>SUMMARY: </b> Following all company policies and procedures. Work directly with members to achieve all Call Center/Gas Reimbursement performance and contractual compliance objectives.</p><p><b>ESSENTIAL FUNCTIONS</b></p><ul><li>Ensures adherence to Gas Reimbursement Policies and Procedures.</li><li>Ensure calls are handled efficiently, accurately, and in a timely manner.</li><li>Assists members/family with any complaints.</li><li>Monitor/Verify all incoming GR Forms</li><li>Responsible for entering all GR information into the Novus System accurately.</li><li>Work with CSR, Dispatch, and Claims Supervisors on any GR requests or payments.</li><li>Communicate and coordinate with Executive Management to ensure GR performs as a cohesive unit and meets performance goals.</li><li>Other duties as assigned.</li></ul><p><b>QUALIFICATIONS REQUIRED</b></p><ul><li>Previous experience in a Call Center Environment.</li><li>Ability to work well with people. Strong leadership skills</li><li>Exceptional organization and time management skills.</li><li>Positive attitude, good judgment, and strong work ethic.</li><li>Demonstrate excellent interpersonal communication skills.</li><li>Strong computer skills. Proficiency and speed working in all Microsoft Office products.</li><li>Strong organizational skills, including time management and documentation.</li><li>Knowledge of telephone call center systems.</li></ul><p><b>MINIMUM REQUIRED EDUCATION/TRAINING</b></p><ul><li>High school diploma or equivalent</li></ul><p>Job Type: Full-time</p><p>Pay: $16.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Call center: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

Call Center Specialist

Manpower Middle East

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  We are looking for a dedicated and customer-focused
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   Call Center Specialist
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  to join our team. The ideal candidate will be responsible for handling high volumes of customer interactions while delivering exceptional service and ensuring a positive customer experience.
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   Key Responsibilities:
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   Handle inbound and outbound calls in a professional and timely manner.
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   Respond to customer inquiries, requests, and complaints with accuracy and efficiency.
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   Provide clear and accurate information about products and services.
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   Resolve customer issues and escalate complex cases when necessary.
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   Maintain detailed and accurate records of all customer interactions in the system.
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   Meet individual and team performance targets, including call handling time and customer satisfaction.
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   Follow company policies, procedures, and quality standards at all times.
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   Identify opportunities to improve customer service processes and overall experience.
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   Requirements:
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   Proven experience in a call center or customer service role.
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   Excellent verbal communication and active listening skills.
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   Strong problem-solving and conflict resolution abilities.
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   Ability to work in a fast-paced, high-volume environment.
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   Basic proficiency in MS Office and CRM systems.
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   Strong organizational skills and attention to detail.
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   Flexibility to work shifts if required.
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  This role is ideal for individuals who thrive in a dynamic environment and are passionate about delivering excellent customer service.
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St. Vincent de Paul - Cincinnati

<div><div><div><b>Call Center Specialist</b></div>
<div></div><div>The Society of St. Vincent de Paul &ndash; Cincinnati District Council (SVDP) has been providing innovative and practical basic needs assistance and systemic change advocacy for Cincinnati neighbors in need for 150 years. The organization works personally with those in need, regardless of race or creed, to bridge the gaps in their lives through home visits provided by neighborhood-based volunteer groups (Vincentians in Conferences); groundbreaking Outreach Center initiatives like the Charitable Pharmacy and Homelessness Prevention program; a network of 12 food pantries; and eight thrift stores across Cincinnati. SVDP has an immediate opportunity for a Call Center Specialist to play an integral role in providing services and uplifting engagement to our neighbors.</div>
</div>
<div></div><div><div><b>Scope of Position: </b>The Call Center Specialist is a consistent point of contact for those requesting services from the organization. Retrieving and returning daily calls along with providing service and resource information to neighbors calling for information are primary functions. This team member must consistently model the mission and values of St. Vincent de Paul.</div>
<div></div><div><b>Job Responsibilities</b>:</div>
<div></div><div><ul><li>Timely, accurately and compassionately respond to assistance and information calls while completing appropriate documentation of requests from neighbors and informing neighbors of availability of services according to current operating mode</li></ul>
<ul><li>Retrieve calls from our English service line and refer those neighbors located within an active Conference footprint to their respective SVDP Conference</li></ul>
<ul><li>Participate as a member of the SVDP Social Services team as well as positively interact with Council members and staff.</li></ul>
<ul><li>Understand how to share access information for assistance from other community resources as appropriate to address needs presented by neighbors on the phone.</li></ul>
<ul><li>Lead/participate in special projects as required.</li></ul>
<ul><li>Other duties as assigned.</li></ul>
</div><div><b>Qualifications:</b> High school diploma or equivalent is required and further academic achievement is preferred; at least one year of call center experience strongly preferred; computer literacy is required; strong attention to detail and an ability to communicate well orally and in writing are required; experience and proficiency with Google docs, Excel and Microsoft Office a must; ability to work with and support a diverse team is required.</div>
<div></div><div><b>Work Environment:
</b></div><div>Office Environment &ndash; Adequately lighted, heated and ventilated</div>
<div></div><div><b>Physical Requirements:</b> Job duties will primarily be performed from a desk; must be able to sit for long periods of time.</div>
<div></div><div>Mission: A network of neighbors, inspired by Gospel values, growing in holiness and building a more just world through personal relationships with and services to people in need.</div>
</div>
<div></div><div><i>The Society of St. Vincent de Paul-Cincinnati District Council provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Vincent de Paul complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.</i></div></div>

DuPage County Health Department

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><p><b>Join Our Expanding Crisis Services Team!</b><br>
<b> </b>We're thrilled to announce an extraordinary opportunity to join our Crisis Services team at the DuPage County Health Department! As a valued member of our team, you'll be empowered to make a profound impact on your community. Our agency is dedicated to delivering exceptional services and support to our community, proudly holding:<br>
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<b> Joint Commission Gold Seal of Approval (1996)</b><br>
<b> Public Health Accreditation Board (PHAB) accreditation (2014)</b></p><p><br>
 By joining our Crisis Services team, you'll become an integral part of a renowned organization that prioritizes community wellbeing and exceptional care. Are you ready to embark on a rewarding journey, making a tangible difference in the lives of those who need it most?</p><p><b><br>
About Crisis Services</b><br>
Located in the state-of-the-art building on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing mental health or substance use crises. Our team delivers top-notch care with rapid response times. about our program.</p><p><b><br>
The Crisis Recovery Center</b></p><p>
The Crisis Recovery Center (CRC) is the critical next step in DuPage County Health Department&rsquo;s decades-long journey to build the infrastructure needed to support a best-in-class behavioral health system and ensures all DuPage County residents will have <b>&ldquo;someone to contact, someone to respond, and a safe place to get help&rdquo;</b> when experiencing a mental health or substance use crisis. The CRC will help residents de-escalate, stabilize, and connect to community resources catered to their individual mental health and substance use treatment needs. The building design and operations will ensure individuals and their families feel welcome, respected, and secure throughout every step of their care. The CRC serves as an alternative to hospital emergency departments and simplifies access to crisis care for all individuals, families, and first responders. Please go to the Crisis Recovery Center page on the DCHD Website for additional information.</p><p><b><br>
Job Details</b><br>
<b> </b>This full-time overnight position is scheduled to work Thursday to Sunday, 9:30 pm-7:30 am. The hiring range for this position is $44,400 to $52,000, depending on experience.</p><p><b><br>
Benefits Galore!</b></p><ul><li>$2.50 shift differential for off-shift work</li><li>Comprehensive training program (and we pay you for it!)</li></ul><p>
Full DuPage County benefit package, including:</p><ul><li>12 paid holidays</li><li>3 weeks of paid leave (Vacation and Personal Days)</li><li>12 weeks of Paid Parental Leave</li><li>Paid sick time</li><li>Health insurance</li><li>Pension-eligible position for a secure retirement</li><li>Eligibility for Federal Student Loan Forgiveness Program</li><li>Tuition reimbursement and certification reimbursement</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Responsibilities</b></h2></div>
<p></p><div><p><b>As a 988 Call Center Specialist, you will:</b></p><ul><li>
Provide mental health and crisis intervention support to individuals contacting the 988 Suicide &amp; Crisis Lifeline via phone, chat or text</li><li>
Work collaboratively and engage individuals contacting 988 to manage and de-escalate crises in the least invasive manner possible to ensure safety</li><li>
Collaboratively develop and assist in implementation of crisis safety plans</li><li>
Provide mental health referrals and linkages as appropriate during service provision</li><li>
Offer and provide follow-up services to 988 utilizers presenting with suicide ideation</li><li>
Maintain required training, licensure and/or certification</li><li>
Complete required documentation within established timeframes</li><li>
Use Electronic Client Record, call management software, and chat/text management software</li><li>
Demonstrate independent judgment</li><li>
Participate in emergency response activities as assigned</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Requirements</b></h2></div>
<p></p><div><ul><li>Bachelor's degree in Psychology, Social Work, or related field</li><li>2+ years of experience working with chronically mentally ill populations</li><li>Equivalent combination of training and experience</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Equal Opportunity Employer</b><br>
DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</div></div></div></div><p></p>

988 Call Center Specialist - Overnight

Zameen.com

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  Zameen.com is looking to hire a passionate candidate for its &lsquo;call representative&rsquo; post.
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 <p>
  About Us:
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  Zameen.com is Pakistan&rsquo;s Largest Online Real Estate Portal Connecting Buyers with Sellers within &amp; outside the country Zameen.com started its funding first round in 2012 which constituted of several angel investors and substantial investment from venture capital firms. A further two rounds of major investment were closed in late 2015 and early 2016, bringing in a total of $29 million.
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  Job Description:
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  As an call representative- Project Sales, you will be responsible for selling property units, paying visits to clients, understanding client requirements and giving demonstrations while ensuring that deals are closed. While communicating effectively with customers, you will act as the face of the company to ensure each customer has a positive experience at Zameen.com by providing a simple and seamless process.
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  Duties and Responsibilities:
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  Understanding clients requirements
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  Ensure that clients are thoroughly briefed about relevant property units.
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  Ensure that clients are given demonstrations, carry out site visits and timely closure of deals.
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  Follow up with clients to understand evolving change in requirements.
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  Maintain good relationship with the clients.
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  Requirements:
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  Education to degree level or equivalent practical experience.
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  Passionate about sales. The ideal candidate will have commitment and focus on excellence and customer service, and a strong alignment with our core values
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  1-3 year of experience in sales (Fresh Graduates are also encouraged to apply)
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  Strong communication skills.
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  Benefits:
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  An opportunity to become part of a highly professional and dynamic team working on the best practices.
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  An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
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  Local and international exposure with our partner ventures.
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Ultimate Konnect

<p><b>Company Description:</b></p><p>Welcome to Ultimate Konnect, where we fuse innovation with connection to elevate your business to new heights. Our mission is to be your ultimate partner in success, seamlessly connecting you with the solutions you need to thrive in today's dynamic marketplace. We are dedicated to delivering excellence and exceeding expectations at every turn. With unified innovation, we combine creativity and expertise to develop solutions that propel your business forward. Connected collaboration is at our core, enabling us to understand your goals and deliver tailored solutions that drive results.</p><p><b>Role Description:</b></p><p>This is a full-time on-site role for a Lead Generation Specialist located in Karāchi. The Lead Generation Specialist will be responsible for identifying and generating new leads, managing the lead generation process, and conducting research to support sales efforts. Daily tasks include communicating with potential clients, qualifying leads, and collaborating with the sales team to develop effective strategies for lead conversion.</p><p>We are recruiting Specialists for an Australian-based Marketing and Solar campaign.</p><p>The shift timings are 4am to 12:30am, Monday to Friday. Please be aware that we require candidates with prior sales experience and fluency in English.</p><p>Our office is located in Phase V, Tauheed Commercial.</p><p>The gross salary offered is between 60k to 110k, based on previous experience with commissions on top.</p><p>Job Type: Full-time</p><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs110,000.00 per month</p><p>Experience:</p><ul><li>sales: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>english fleunty (Preferred)</li></ul><p>Work Location: In person</p>

Concentrix

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  Concentrix is hiring.
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  Need C1 English speakers
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  Transportation provided salaries up to 21 k
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</div>


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