call center support consultant

Rehlat Internet and Multimedia

<div><div><div><div><div><h2 class="jobSectionHeader">ABOUT US</h2>
Rehlat is a brand that believes in a world without borders. Rehlat was started by creating the simplest, most seamless travel planning and management experience in the Middle East; and we are on a quest to continue removing barriers to travel, here at home and abroad.</div></div></div></div></div>
 <div><div><div><div><div><h2 class="jobSectionHeader">Our Team</h2>
</div></div></div><div><div><div><h3 class="jobSectionHeader">Product</h3>
Innovative &amp; problem solving is the life force of our product team. Obsessed with solving traveler&rsquo;s needs, they ensure the right product is developed for best user experience.
</div></div><div><div><h3 class="jobSectionHeader">Development &amp; Design</h3>
Be a part of the team that takes pride in creating the next-generation of app, products, systems and services to make travel simple and fun.
</div></div><div><div><h3 class="jobSectionHeader">Marketing</h3>
Change is constant. The marketing team thrives in a fast-paced environment, continually looking for new and compelling ways to connect with people and make their travel simple and in the budget.
</div></div><div><div><h3 class="jobSectionHeader">Business &amp; Growth</h3>
We are growing, and our highly creative problem-solvers across HR, Finance, &amp; Operations ensure that by building great relationships and cracking the complex.</div></div></div></div></div>
 <div><div><div><div><div><h2 class="jobSectionHeader">Career &amp; Culture</h2>
We build first-class technology enabled travel products that are impeccable &amp; captivating.
 
We dream and we build the ideas into products.
Passion fueled with entrepreneurship drives us to grow and strive to do better, bigger,
 
and huge is what we believe and grown happens automatically.
We believe in winning and team spirit is what we breathe , Every team member is nurtured and appreciated.</div></div></div></div></div>
 <div>Call Center Executive-Support(Cairo, Egypt)
<div>Job Description:
<ul><li>Receive inbound calls for International &amp; Domestic Air, Hotel booking inquiries from customers</li>
<li>Answer customer queries, as well as probe the customer to obtain a full understanding of what information is being requested.</li>
<li>Identifying and assessing customers&rsquo; needs to achieve satisfaction.</li>
<li>Make sure that all customers issues are handled.</li>
<li>Provide accurate, valid and complete information by using the right methods/tools.</li>
<li>Follow up (Call and Email) with customers in case of pending/escalated issues.</li>
<li>Communicate clearly and effectively with customers</li>
<li>Ability to multi-task, prioritize, and manage time effectively</li> 
</ul>Skills:
<ul><li>Minimum of 6 months to 1-year experience in customer care</li>
<li>Immediate joiners are preferable.</li>
<li>Excellent communication and presentation skills</li>
<li>Excellent English</li>
<li>Customer orientation and ability to adapt/respond to different types of characters</li> 
</ul>Share your updated cv to hr@rehlat.com</div></div>

Call Center Executive - Support

Detroit Wayne Mental Health Authority

<div>Under the supervision of the DWIHN Call Center Director, the Substance Use Disorder (SUD) Technician is responsible for conducting brief screenings, electronic case review and providing authorization and care management services. This position is responsible for providing behavioral health utilization management services for the treatment provider network through the implementation and facilitation of outpatient, withdrawal management, residential authorizations and case management processes. 
Principle Duties and Responsibilities:<ul><li>
Determines appropriate levels of care for referral, assisting clients in selecting an appropriate SUD provider.</li><li>
Initiates referrals to selected provider.</li><li>
Conducts initial intakes.</li><li>
Discusses with the client the rationale, purpose, and procedures associated with the screening and assessment process to facilitate the client&rsquo;s understanding and cooperation.</li><li>
Gathers and assesses information and summarizes data for the client.</li><li>
Assesses and determines the severity of client&rsquo;s substance use disorder.</li><li>
Assesses client&rsquo;s immediate needs by evaluating relevant information including signs and symptoms of intoxication and withdrawal.</li><li>
Administers appropriate evidence‐based screening and assessment instruments specific to each client to determine their strengths and needs.</li><li>
Obtains relevant history and related information from the client and other pertinent sources to establish eligibility and appropriateness of services.</li><li>
Interprets results of screening and assessments and integrates all available information to formulate a diagnostic impression and determine an appropriate course of action.</li><li>
Develops a written summary of the results of the screening and assessment to document and support the diagnostic impressions and treatment recommendations.</li><li>
Formulates and discusses diagnostic assessment and recommendations with the client to initiate an individualized treatment plan that incorporates client&rsquo;s strengths, needs, abilities, and preferences.</li><li>
Performs ongoing assessments in collaboration with the client and concerned others to review and modify the treatment plan to address treatment needs.</li><li>
Matches client needs with community resources to facilitate positive client outcomes.</li><li>
Discusses rationale for a referral with the client.</li><li>
Communicates with community resources regarding needs of the client.</li><li>
Provides information to the client regarding the structure, expectations, and purpose of the counseling and referral process.</li><li>
Provides continual evaluation of the client&rsquo;s safety, relapse potential, and the need for crisis intervention.</li><li>
Provides information on issues of identity, ethnic background, age, sexual orientation, and gender as it relates to substance use, prevention and recovery.</li><li>
Provides re-authorization of SUD/Mental Health/co-occurring services.</li><li>
Conducts three-way warm transfer calls.</li><li>
Assists providers with additional client information to assure appropriate referral for treatment services.</li><li>
Evaluates clinical appropriateness for SUD consumers.</li><li>
Establishes funding eligibility.</li><li>
Applies priority status criteria for placement.</li><li>
Responsible for follow-up with clients who were admitted for treatment and assisting them with a continuum of care.</li><li>
Monitors client&rsquo;s compliance with services and assists with aftercare/recovery plan services.</li><li>
Reviews requests for authorizing/reauthorizing medically appropriate services and length of stay.</li><li>
Manages client care through the MH-WIN system.</li><li>
Updates the reauthorizations database.</li><li>
Tracks and monitors cost factors relative to service utilization, 
 treatment activities, and other access and placement criteria.</li><li>
Conducts utilization reviews of SUD/COD client cases daily.</li><li>
Conducts SUD provider authorizations and reauthorizations for SUD/COD services.</li><li>
Enters data and reports into written formats and electronic databases.</li><li>
Monitors provider services for adherence to priority Federal, State and Medicaid admission requirements.</li><li>
Manages and coordinates waiting list(s) for those seeking SUD treatment by closely monitoring of provider capacity.</li><li>
Conducts SUD follow-up surveys and discharge summary reports for clients receiving intensive SUD services.</li><li>
Conducts client satisfaction surveys.</li><li>
Provides community callers with information related to community resources and assists callers with information on how to access community services.</li><li>
Utilizes computer to perform clinical and administrative job functions.</li><li>
Performs related duties as assigned.</li></ul> 
KNOWLEDGE, SKILLS AND ABILITIES (KSA&rsquo;s)<ul><li>
Knowledge of DWIHN policies, procedures and operations.</li><li>
Knowledge of the DWIHN provider network.</li><li>
Knowledge of medical and behavioral health practices and terminology.</li><li>
Knowledge of Customer Service practices and principals.</li></ul><ul><li>
Knowledge of co-occurring and substance use treatment services.</li><li>
Knowledge of the American Society of Addiction Medicine Patient Placement Criteria (ASAM) and the Federal Confidentiality Regulations, 42 CFR, Part 2.</li><li>
Knowledge of SUD Policies and Procedures.</li><li>
Knowledge of various treatment modalities including Opiate Maintenance Treatment (OMT) (and re-authorization of Medication Assisted Treatment (MAT) criteria), case management, chemically-dependent pregnant women, co-occurring individuals, SMI/SED and I/DD populations.</li><li>
Knowledge of Substance Abuse Administrative Rules requirements.</li><li>
Knowledge of SUD CPT codes.</li><li>
Knowledge of women specialty services requirements.</li><li>
Knowledge of priority population admittance.</li><li>
Knowledge of State Disability Assistance (SDA).</li><li>
Knowledge of Intravenous Drug User (IDU) management.</li><li>
Computer skills</li><li>
Time management skills</li><li>
Organizational skills</li><li>
Critical thinking skills</li><li>
Decision Making skills</li><li>
Customer Service skills</li><li>
Language skills</li><li>
Listening skills</li><li>
Teamwork skills</li><li>
Ability to communicate orally.</li><li>
Ability to communicate in writing.</li><li>
Ability to work effectively with others.</li><li>
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.</li><li>
Judgement/Reasoning ability.</li></ul> 
Required Education:<ul><li>
A Bachelor&rsquo;s Degree from a recognized college or university in a Human Service, Social Service, Public Health, Public Administration, Healthcare Administration, Health Management or a related field.</li></ul> 
Required Experience:<ul><li>
Three (3) years of full-time paid experience working in a human service or social service field.</li><li>
Experience must have also included: providing access authorization, access overrides, and utilization review.</li></ul> 
Required License(s):<ul><li>
Certification as a Certified Addiction Drug Counselor (CADC) or Certified Advanced Addiction Drug Counselor (CAADC) by the Michigan Certification for addiction Professional (MCBAP).</li></ul> 
NOTE: Applicants with an approved development plan by MCBAP will be accepted. 
Working Conditions
Work is usually performed in a home/office setting.
Contingent staff are allowed to work remotely with management approval. 
NOTE: The DWIHN Call Center is a 24/7 operation. Employees in the Call Center may be required to work one of three shifts (Days, Afternoons, Midnights) and weekends.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time. 
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process. 
DWIHN is an Equal Opportunity Employer</div>

Call Center SUD Technician Contingent

JumpstartMD

<div>About JumpstartMD:
We've celebrated over a million pounds lost by our members - a number that's constantly ticking upwards and have helped thousands of our members with hormones replacement therapy. 
Boasting 14 high-end offices scattered across California &ndash; from Marin to Walnut Creek, and San Francisco to Redwood City, Burlingame, and beyond &ndash; we are on an expansion quest with exciting plans for more center openings on the horizon. Our team? A dedicated team of Clinicians, Health Coaches, and Member Care Coordinators, each passionately committed to arming our members with the knowledge, personal support, and proven science they need to unlock optimal health. 
Dive into the world of JumpstartMD with this captivating video: Join JumpstartMD! 
 Your Next Adventure: Membership Sales Consultant
REPORTS TO: New Member Team Manager / Director 
CLASSIFICATION: Full-time, non-exempt
SCHEDULE: Scheduled shifts are Tuesday through Saturday, with the following shift options: 10:00 AM &ndash; 6:00 PM, 11:00 AM &ndash; 7:00 PM, Saturday hours: 9:00 AM &ndash; 4:00 PM 
LOCATION: MUST RESIDE IN CALIFORNIA 
 About JumpstartMD: 
The Membership Sales Consultant is an inside sales role responsible for converting prospective member inquiries into scheduled and paid consultations. This position manages inbound and outbound lead communication across multiple channels, guides prospects through the program discovery process, and ensures every lead receives a prompt, professional, and consultative response. The Membership Sales Consultant is expected to meet individual booking targets while maintaining a high standard of member experience from first contact through consultation. 
✍️ DUTIES &amp; RESPONSIBILITIES 
Lead Management &amp; Response<ul><li>Monitor and manage a real-time lead queue across all inbound channels: incoming calls, webforms, emails, voicemails, and texts.</li><li>Manually add non-webform leads (emails, voicemails, texts, calls) to the Salesforce lead queue promptly upon receipt.</li><li>Respond to all leads according to the established priority order: incoming calls first, followed by scheduled consults, most recently created leads, leads with only one call attempt, and remaining leads (newest to oldest).</li><li>Mark all call attempts as 'Called' in the lead queue to ensure accurate outreach history.</li></ul> 
Outreach &amp; Follow-Up<ul><li>Conduct outbound calls, texts, and emails across a structured follow-up cadence of up to 12 contact attempts per lead.</li><li>Transition leads with 6 or more unanswered attempts to a nurture sequence.</li><li>Prioritize pending prospects for follow-up once all new leads have been contacted.</li><li>Respond to cancellations and no-shows as soon as notification is received via email and work proactively to recover and reschedule the booking.</li></ul> 
Consultative Sales &amp; Booking<ul><li>Conduct discovery conversations to understand each prospect's health goals, program interest (Weight Loss, Hormone Care, or both), and readiness.</li><li>Educate prospects on JumpstartMD programs, medication options (GLP-1 and non GLP-1), clinician and health coach support model, and the clinical assessment process.</li><li>Present appropriate program options (Signature, Essential, or Online) based on the prospect's needs and location.</li><li>Confidently close to a scheduled consultation and collect the Clinical Assessment Fee at the time of booking.</li><li>Follow up with all booked-but-not-paid accounts to secure payment prior to the appointment.</li></ul> 
Tracking &amp; Reporting<ul><li>Maintain accurate and up-to-date records for all leads, pending statuses, and loss reasons in Salesforce.</li><li>Ensure all pending leads include a clear loss reason for team visibility.</li><li>Participate in weekly and monthly KPI reviews including call volume, booking totals, pending lists, and consultation quality scoring.</li><li>Complete consultation quality scorecards and engage in regular coaching sessions with the Manager/Director.</li></ul> 
 QUALIFICATIONS AND REQUIREMENTS
Required<ul><li>2+ years of experience in inside sales, consultative sales, customer success, or a high-volume phone-based role.</li><li>Exceptional verbal communication skills with the ability to build rapport quickly and guide conversations with confidence.</li><li>Strong organizational skills and ability to manage a high-volume lead queue with competing priorities.</li><li>Comfortable working in a metrics-driven environment with daily, weekly, and monthly performance targets.</li><li>Proficiency with CRM platforms (Salesforce experience strongly preferred).</li><li>Ability to work independently and take accountability for individual results.</li></ul> 
Preferred<ul><li>Experience in healthcare, wellness, medical sales, or a membership-based sales environment</li><li>Familiarity with Dialpad or similar VoIP/call tracking platforms</li><li>Experience with GLP-1 medications, weight loss programs, or hormone therapy a plus</li><li>Bilingual (English/Spanish) a plus</li></ul> 
 Why JumpstartMD? 
 
Impact Lives: Be part of a team that&rsquo;s transforming health, empowering individuals, and celebrating over a million pounds lost - and counting! 
Innovation at Its Best: Work in an environment that's rich in innovation, backed by cutting-edge research, and personalized to perfection. 
Community and Connection: Join a tribe of passionate professionals in 14 locations, all committed to uplifting health and wellness. 
Grow with Us: With plans for geographical expansion soon, the sky's the limit for your career growth and personal development. 
 WHAT WE OFFER<ul><li>
Opportunity for Growth: Collaborate with a passionate team to scale a best-in-class medical weight management, health, and wellness program nationally.</li><li>
Competitive Compensation: Enjoy competitive pay reflecting your skills and contributions</li><li>
Comprehensive Benefits: Access medical, dental, and vision benefits with eligibility at 25+ hours a week.</li><li>
Financial Security: Participate in a 401(k) plan with a company match, promoting long-term financial well-being.</li><li>
Time Off: Benefit from accrued paid time off to maintain a healthy work-life balance.</li><li>
Wellness Support:</li><li><div><ul><li>
Receive 4 annual paid wellness days to prioritize your health.</li><li>
Access free JSMD services (Weight Loss and Bio-identical Hormone Therapy).</li><li>
Enjoy discounted JSMD Products (e.g., Vitamin Therapy, supplements, etc.)</li></ul></div></li></ul> 
 Ready to Make a Difference? Apply Now and Jumpstart Your Career with Us!
 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and are committed to creating an inclusive environment for all employees 
The pay range for this role is: 
28 - 33 USD per hour(Remote (California, US))</div>

Membership Sales Consultant

Ethan Allen

Named America's #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business, we still make about 75% of our custom-crafted products in our North American workshops and have an enduring reputation for quality and craftsmanship. In our global network of Design Centers, we offer complimentary interior design service and sell a full range of home furnishings, including custom furniture and artisan-crafted accents for every room in the home. We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial drive, and the ability to build long-lasting relationships with our clients. We're glad you're exploring the possibility of designing your future with us.
 
GENERAL OBJECTIVES
 The Associate Design Consultant role is intended to be an entry level role that should transition to a Design Consultant role within 6 months of hire (“training period”).
 
During this training period, the Associate Design Consultant will work closely with Design Consultant(s) to develop both selling and interior design skills, The focus of the role will be to learn (1) the technology utilized by Design Consultants; and (2) the products offered by Ethan Allen, while providing ongoing assistance as required to support sales activity within the Design Center.
 
Upon conclusion of the training period, Retail management will determine whether the Associate Design Consultant (1) will be promoted into the Design Consultant role; (2) will require a short extension of the training period (not to exceed 3 months); or (3) will be terminated due to inability to achieve the desired performance levels that would warrant a promotion to a Design Consultant.
 
SPECIFIC RESPONSIBILITIES
 <ul>
<li>When a Design Consultant is unavailable, professionally greet customers to establish rapport, offer assistance including limited design-related consultation and sales transactions such as take-with and direct ship accent sales, including wrapping and packaging client purchases, as well as limited furniture sales under the direction of unit management.</li>
<li>Assist Design Consultants (as assigned by management) with project development, including attending home calls, preparing space plans, product selection, preparing quotes, creating sketches and renderings, setting up and dismantling presentations, preparing custom soft goods quotes, offering assistance and hospitality during presentations, and assisting clients when their requested Design Consultant is unavailable.</li>
<li>Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires.</li>
<li>Stay current on design and color trends to create fashionable design solutions.</li>
<li>Utilizing the rotation system, introduce qualified prospects to Design Consultants via in-person introduction or “set up” by describing DC’s skills and referring customer to their online bio/portfolio; or by scheduling in-studio appointments and/or in-home consultations for Design Consultants (whether DC is present or not)</li>
<li>Enter orders and quotes utilizing the retail point of sale system.</li>
<li>Communicate with clients regarding appointments and order status via telephone & email.</li>
<li>Participate as required in all corporate sponsored marketing and training programs.</li>
<li>Educate customers on all the Ethan Allen sponsored finance options available to them.</li>
<li>Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for customers.</li>
<li>Operate the information desk including answering phones, providing customer service, and managing rotation system.</li>
<li>Provide support to visual merchandiser in replenishing stock to the floor as well as receiving inventory to the design center. Bar-coding and tagging as needed.</li>
<li>Assist in daily maintenance of floor displays. Work cooperatively in maintaining a neat and orderly Design Center projection.</li>
<li>Assist Design Consultants with clerical needs. Maintain up-to-date files, filing, updating price page or follow-up correspondence.</li>
<li>Provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays.</li>
<li>Update master and design center price pages and product books and samples.</li>
<li>Order memo fabric swatches for design consultant’s clients and distribute to Design Consultants when they arrive.</li>
<li>Perform other duties as required.</li>
<li>Must work overtime hours as needed.</li>
</ul>
Additional Responsibilities that may be required depending on location:
 
<ul>
<li>Ensure all cash transactions, including charge cards and bank deposits, are reconciled, properly deposited, and accurately recorded in the ledger. Process blind cash balancing and exceptions. Maintain Petty Cash. Perform clerical duties required for daily function of business. Run end of day reports, checks for signatures and other audit requirements.</li>
<li>Follow-up on clerical orders, delayed orders as necessary to insure timely and appropriate service to staff members and clients.</li>
<li>Perform cancelations, and merchandise returns, and any other duties as required.</li>
<li>Follow-up service, etc. between the service center and the design center staff.</li>
<li>Review and control open order reports and workroom logs. Communicate to design teams as needed.</li>
<li>Manage incoming communication from customers. Research and resolve customer inquiries in accordance with company guidelines. Monitor customer problems and identify recurring issues and trends.</li>
<li>Handle incoming customer service request and forward information to Customer Service Department and identify unrecorded delivered sales and implement procedures to prevent future Occurrences.</li>
<li>Identify custom orders of soft goods and non-EA product, forward copies to an OA for processing.</li>
</ul>
QUALIFICATIONS
 
Education: Bachelor’s degree or equivalent in Interior Design or related field from an accredited institution.
 
Experience: Previous internship or experience with a professional design firm or design-retail organization. Minimum two (2) years’ experience in retail sales preferred.
 
Other Requirements: Strong sales & organizational skills. Ability to work with others. Positive attitude, stylish professional appearance, and high energy with a desire to learn the business. Position requires a valid driver’s license, except in limited circumstances in which the associate can establish to the Company’s satisfaction that they have available for use during all business hours an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position.
 
Must be able to work evenings, weekends, and holidays listed on the incentive plan.
 
Compensation
 The hourly rate for this position ranges from ___________ to ____________, depending on experience. In addition, the Associate Design Consultant can earn a monthly incentive.
 
Benefits
 Benefits are an important part of the total compensation that is offered, providing peace of mind and financial well-being. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs. Some of the benefits offered are 401(k) plan (with Employer contributions), multiple Medical Plans with Prescription Drug Coverage, Health Savings Account (including Employer contributions), Dental Plan, Vision Plan, Basic Group Term Life & Accidental Death & Dismemberment, Supplemental Group Term Life & AD&D Insurance, Dependent Group Term Life Insurance, Short and Long-Term Disability, Business Travel Accident Life Insurance, Flexible Spending Accounts – Health Care & Dependent Care, Commuter Saving Plans – Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance and Employee Assistance Program. Benefit availability varies based on full-time or part-time employee classification.

Retail Interior Design Sales

CarMax

<div>8490 - Wisconsin - Remote CAR - Remote, Madison, Wisconsin, 53703
CarMax, the way your career should be!
Address: 8200 120th Avenue, Kenosha, WI, 53142
Provide an iconic customer experience 
As a Customer Service Consultant, you will be the vital link between a customer&rsquo;s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Customer Experience Consultant Trainee
Position Overview As a Customer Experience Consultant Trainee, you will be the vital link between a customer&rsquo;s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Why CarMax? At CarMax, we are the nation&rsquo;s largest retailer of used cars with stores from coast to coast, and we are still growing. We&rsquo;re rethinking the way people buy cars &ndash; and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you&rsquo;re advancing your career or growing your skillset, we are here to drive you forward.
Team Overview This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We&rsquo;re not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers, and business leaders.
Role Responsibilities<ul><li>
Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase.</li><li>
Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs.</li><li>
Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.</li><li>
Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.</li><li>
Mentor others as your skillset expands.</li><li>
Achieve sales targets while providing an iconic customer experience.</li><li>
Acquire the Automotive Sales Persons License in specific states &ndash; may require testing and travel as some states request physical presence to apply for the license.</li></ul>
Required Qualifications<ul><li>
Sales and customer service experience, in an area such as retail, is preferred.</li><li>
Thrive in a fast-paced sales environment.</li><li>
Good listening skills and strong customer focus.</li><li>
High level of self-motivation to achieve performance goals.</li><li>
Strong written and verbal communication skills.</li><li>
Ability to learn and master new technologies, strong computer skills.</li><li>
Open availability for shifts that may include nights, weekends, and holidays.</li><li>
Must be open to shifting schedules two times per year according to needs of the business.</li><li>
Candidates must live within 100 miles of the Customer Experience Center (CEC) location.</li></ul>
About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation&rsquo;s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For&reg; and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change&mdash;sparking ideas, overcoming challenges, and shaping what&rsquo;s next. Join us in creating a better future&ndash; for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.<div><div><div><div><div><div><div>
The hourly rate for this position is:</div></div></div></div></div></div></div>
$20.70 - $31.40
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:<ul><li>
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
</li><li>For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
</li></ul>Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Customer Service Consultant Kenosha (Remote)

<div>7977 - Dallas CEC - 3100 Spur 482, Irving, Texas, 75062
CarMax, the way your career should be!
Provide an iconic customer experience 
As a Customer Service Consultant, you will be the vital link between a customer&rsquo;s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Customer Service Consultant Trainee
Position Overview As a Customer Service Consultant Trainee, you will be the vital link between a customer&rsquo;s at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer inquiries, ensuring customers can buy the vehicle they want in a way that suits them. You will offer support during every step of their car buying journey. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.
Why CarMax? At CarMax, we are the nation&rsquo;s largest retailer of used cars with stores from coast to coast, and we are still growing. We&rsquo;re rethinking the way people buy cars &ndash; and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you&rsquo;re advancing your career or growing your skillset, we are here to drive you forward.
Team Overview This is a high-energy sales environment where you will work as a team to meet goals. We will give you everything you need to be successful. We&rsquo;re not your average call center. You will handle a wide range of customer interactions and make sure everything goes smoothly, so the ability to quickly build rapport with people and understand their needs is essential. We work and learn as a team and the prospects are bright for sales professionals who aspire to become mentors, managers, and business leaders.
Role Responsibilities<ul><li>
Connect with inbound customers online and over the phone to find out what they want and need from their next car purchase.</li><li>
Use your knowledge of the CarMax inventory to guide customers towards vehicles that meet their needs.</li><li>
Guide customers every step of the way, from online sales or appraisal to arranging finance applications and scheduling vehicle delivery.</li><li>
Ensure a seamless transition from online to in-store purchasing to provide an unrivaled customer service experience.</li><li>
Mentor others as your skillset expands.</li><li>
Achieve sales targets while providing an iconic customer experience.</li><li>
Acquire the Automotive Sales Persons License in specific states &ndash; may require testing and travel as some states request physical presence to apply for the license.</li></ul>
Required Qualifications<ul><li>
Sales and customer service experience, in an area such as retail, is preferred.</li><li>
Thrive in a fast-paced sales environment.</li><li>
Good listening skills and strong customer focus.</li><li>
High level of self-motivation to achieve performance goals.</li><li>
Strong written and verbal communication skills.</li><li>
Ability to learn and master new technologies, strong computer skills.</li><li>
Open availability for shifts that may include nights, weekends, and holidays.</li><li>
Must be open to shifting schedules two times per year according to needs of the business.</li><li>
Candidates must live within 100 miles of the Customer Experience Center (CEC) location.</li></ul>
About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation&rsquo;s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For&reg; and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change&mdash;sparking ideas, overcoming challenges, and shaping what&rsquo;s next. Join us in creating a better future&ndash; for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.<div><div><div><div><div><div><div>
The hourly rate for this position is:</div></div></div></div></div></div></div>
$20.70 - $31.40
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:<ul><li>
To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
</li><li>For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
</li></ul>Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Customer Service Consultant - Dallas (Remote)

CMS Group of Companies

CMS is seeking a mechanical engineer with experience in handling ecology units, ESP, ventilation fans or HVAC industry. Candidate must be available in UAE.Product selection/design with the required/ feasible configuration and prepare cost estimation for the proposed solution.Coordinate with clients/sales engineers or concerned persons [Via mail/call] for any technical clarificationsCoordinate with suppliers/vendors for outsourced components/products to obtain quotations/pricePrepare and send costing sheet &amp; offer sheets with proposed configurations, technical details, and relevant catalogues/documents to sales co-ordinator.Prepare technical submittals as per client or consultant required formats.Prepare sales GAD [either own, through the drafting team, or with supplier support depending on the product scope].Prepare compliance statements against project specifications in company format or client-specified format.Review consultant/client comments on technical submittals and prepare CRS along with supporting documents.Support the development and implementation of automated tools [like product selection software- by providing technical logic, selection methods, and workflow inputsPay: AED6,000.00 - AED6,500.00 per monthWork Location: In person

Application Engineer

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