call center support representative

EyeCare Services Partners

<div><p><b>E</b><b>yecare Services Partners is searching for a skilled, full time </b><b>Call Center Representative</b><b>. Great work hours, No late evenings, no major holidays, a robust benefits package, a team-oriented working environment where you are seen, heard and respected as well as clear, attainable career ladder opportunities.</b></p>
<p>
The <b>Call Center Representative</b> will play a pivotal role in ensuring our patients receive top-notch service and assistance. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services. The ideal candidate is a strong communicator with excellent problem-solving skills and a passion for customer satisfaction.</p>
<p><b>
EyeCare Services Partners</b> (ESP) is creating the nation&rsquo;s leading eye care services company in both quality and scale by consolidating ophthalmologic and optometric practices and ambulatory surgery centers that are locally dominant and clinically differentiated. Eyecare Services Partners selects best-in-class Ophthalmic and Optometric practices that are focused on essential eye health issues. Our practice groups excel in the utilization of advanced technology and processes to provide safe and optimal outcomes for our practices. ESP and our associated practices represent a community of dedicated leaders, compassionate providers and surgeons, plus highly skilled clinical teams supporting communities and their eye care needs.</p>
<p>
All of us at Eyecare Services Partners are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn&rsquo;t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Answer incoming calls professionally and courteously and make outbound calls when necessary to assist customers with inquiries, issues, or product information
</li><li>Listen actively to patients' concerns, assess their needs, and provide effective solutions or guidance to resolve issues promptly and accurately
</li><li>Maintain a comprehensive understanding of our products, services, and policies to provide accurate information to patients
</li><li>Document all patient interactions accurately in the CRM system, ensuring that records are complete and up to date
</li><li>Follow established call center protocols and procedures to maintain the highest quality standards in patient care
</li><li>Collaborate with colleagues and team members to share best practices and ensure a cohesive and supportive work environment
</li><li>Participate in training sessions and keep up to date with industry trends and product knowledge to continuously improve your performance
</li></ul><p><b>Qualifications:</b></p><br>
<ul>
<li>High school diploma or equivalent; additional education is a plus
</li><li>Previous experience in customer service or call center roles is preferred but not required
</li><li>Knowledge of medical and vision insurance preferred
</li><li>Excellent verbal and written communication skills
</li><li>Strong problem-solving abilities and the ability to remain calm under pressure
</li><li>Adaptability and a willingness to learn and grow within the organization
</li><li>Experience with EMR/EHR and EPM, NextGen is preferred but not required
</li></ul><p><b>In Turn We Will Offer:</b></p>
<ul>
<li>Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short- and long-term disability</li>
<li>Company paid life insurance</li>
<li>Paid holidays and generous paid time off</li>
<li>Paid parking where applicable</li>
<li>Team oriented working environment where you are heard and respected</li>
<li>Clear career ladder opportunities</li>
</ul>
<p><b>#ESP1</b></p></div>

Call Center Representative

River Oaks Honda

<div>
 <ul>
  <li>
   $750 per week guaranteed for your first 30 days! Flexible Scheduling Options
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 The Ed Napleton Automotive Group is looking for our next Call Center/Automotive BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton&rsquo;s Midwest BDC Call Center, in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS) to generate appointments for the dealership sales departments.
 <br/>
 <br/>
 Take advantage of this rare opportunity to join one of the country&rsquo;s largest and most successful automotive dealership groups and Apply Today!
 <br/>
 <br/>
 The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
 <br/>
 <br/>
 What We Offer:
 <br/>
 <br/>
 <ul>
  <li>
   $750 per week guaranteed for your first 30 days! (Based on a 40-hour work week at $18.75 per hour)
  </li>
  <li>
   Opportunity to earn $35,000-$70,000 per year. Hourly pay + Performance-Based Commissions
  </li>
  <li>
   Fun, fast-paced, diverse work environment
  </li>
  <li>
   Various shifts available with many flexible scheduling options
  </li>
  <li>
   Medical, Dental, Vision Insurance,401K
  </li>
  <li>
   For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
  </li>
  <li>
   Paid Vacation and Sick Time
  </li>
  <li>
   Paid Training
  </li>
  <li>
   Discounts on products, services, and vehicles
  </li>
  <li>
   Growth Opportunities
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Job Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Handle incoming and outgoing phone calls and emails
  </li>
  <li>
   Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
  </li>
  <li>
   Answer customer internet inquires by via email, phone, and text
  </li>
  <li>
   Schedule sales appointments and reschedule no show customers
  </li>
  <li>
   Contact customers based on current marketing incentives
  </li>
  <li>
   Follow up with existing and potential customers to generate leads and close sales
  </li>
  <li>
   Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  </li>
  <li>
   Follow up in a manner that results in the customer visiting the dealership
  </li>
  <li>
   Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  </li>
  <li>
   Other duties as assigned by management
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Job Requirements:
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 <br/>
 <ul>
  <li>
   Excellent computer skills required
  </li>
  <li>
   Knowledgeable to call center environment - NO COLD CALLS!
  </li>
  <li>
   Automotive experience helpful but not required
  </li>
  <li>
   Able to communicate persuasively with customers to set appointments
  </li>
  <li>
   Willingness to undergo a background check and drug screen in accordance with local law/regulations
  </li>
  <li>
   18+ years of age or older to comply with company driving policy
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
</div>


Call Center/BDC Representative

Brandix Soft

<p>Indeed&rsquo;s formatting, tone, and content guidelines.</p><p><b>Job Title:</b> Call Center Representative (Outbound &ndash; International)</p><p><b>Location:</b> Lahore (On-site &ndash; 4th Floor, Al-Hafeez Shopping Mall, Gulberg III)</p><p><b>Employment Type:</b> Full-time</p><p><b>Job Description</b></p><p>Brandix Soft is a growing digital marketing agency serving clients across the US and UK markets. We provide SEO, PPC advertising, social media marketing, and web development solutions.</p><p>We are expanding our outbound sales team and seeking <b>energetic, goal-oriented Call Center Representatives</b> to generate new business opportunities. In this role, you will serve as the first point of contact for potential clients, introducing our digital marketing services and qualifying leads for the sales team.</p><p><b>Key Responsibilities</b></p><ul><li>Conduct <b>outbound calls</b> to businesses in the US and UK markets to generate qualified sales leads.</li><li>Clearly articulate the value of SEO, PPC, social media marketing, and web development services, tailoring conversations to address client challenges.</li><li>Identify and qualify sales opportunities using effective questioning and active listening.</li><li>Accurately log all customer interactions and follow-up activities in the company&rsquo;s CRM system.</li><li>Consistently meet or exceed individual targets for call volume, qualified leads, and appointments set.</li><li>Maintain a positive, persistent, and client-focused attitude in all interactions.</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li><b>Education:</b> Minimum Matriculation / O-Level. A Bachelor&rsquo;s degree is a plus.</li><li><b>Communication:</b> Exceptional verbal English skills with a clear, professional, and confident telephone manner.</li><li><b>Experience:</b> Prior experience in outbound sales, telemarketing, or a call center environment is highly advantageous.</li><li><b>Digital Knowledge:</b> Familiarity with SEO, PPC, or social media marketing is a significant plus.</li><li><b>Mindset:</b> Results-driven with the resilience to thrive in a target-oriented environment.</li><li><b>Soft Skills:</b> Strong interpersonal skills with the ability to build rapport quickly.</li><li>Fresh graduates with outstanding communication skills and a strong drive to succeed are strongly encouraged to apply.</li></ul><p><b>What We Offer</b></p><ul><li><b>Compensation:</b> Competitive base salary + uncapped performance-based commission</li><li><b>Training:</b> Comprehensive initial training on sales techniques and digital marketing services</li><li><b>Career Growth:</b> Clear, merit-based pathways to senior sales and leadership roles</li><li><b>Work Environment:</b> Collaborative, inclusive, and high-energy team culture</li><li><b>Schedule:</b> Stable Monday&ndash;Friday work week with weekend off</li></ul><p><b>Shift Options (Monday &ndash; Friday):</b></p><ul><li>UK Market: 1:00 PM &ndash; 10:00 PM PKT</li><li>US Market: 6:00 PM &ndash; 3:00 AM PKT</li></ul><p><b>How to Apply</b></p><p>Please submit your updated CV via:</p><p><b>Email:</b> hrsales@brandixsoft.com<br/><b>WhatsApp:</b> +92 325 5599973</p><p><b>Note:</b> This is an on-site position based in Lahore. Only shortlisted candidates will be contacted.</p><p>Application Question(s):</p><ul><li>What will be your expected salary?</li><li>For which campaign you wants to apply, UK or US?</li></ul><p>Language:</p><ul><li>English Fluently? (Required)</li></ul><p>Location:</p><ul><li>Lahore (Required)</li></ul><p>Work Location: In person</p>

Whealth Care Solutions

<p><b>Call Center Sales Representative</b></p><p><b>WHealth Care Solutions &ndash; Tampa, FL</b></p><p><b>What We Bring</b></p><p>We are looking for motivated individuals who enjoy speaking with people and want to build a rewarding career. Our team provides extensive training and support for individuals looking to develop professional communication and sales skills.</p><p><b>Responsibilities</b></p><ul><li>Inform prospective clients by phone about life and health coverage options</li><li>Schedule appointments and follow-ups</li><li>Provide information regarding available services</li><li>Maintain accurate records</li><li>Work closely with management and team members</li></ul><p><b>Qualifications</b></p><ul><li>Strong phone presence</li><li>Positive attitude</li><li>Coachable mindset</li><li>Reliable attendance</li></ul><p><b>Perks &amp; Benefits</b></p><ul><li>Weekly, monthly, quarterly, and annual bonuses</li><li>Comprehensive training program</li><li>Career advancement path</li><li>Team events and outings</li><li>Incentive trips and company celebrations</li></ul><p>Due to the high volume of applicants, please allow 24-48 hours for review.</p><p>Pay: $96,000.00 - $107,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid training</li></ul><p>Work Location: In person</p>

Call Center Sales Representative

Suncoast Credit Union

<div>Overview:
<div></div><div><b>
Compensation:</b> $20.00 hourly</div><div><b>
Position Type:</b> Full Time</div><div><b>
Training Schedule:</b> Monday through Friday 8:00 AM - 5:00 PM</div><div><b>
Member Care Center Hours of Operation:</b> Monday through Friday 7:00 AM - 8:00 PM &amp; Saturday 8:00 AM - 1:00 PM <i>various shifts are available within the hours of operation</i></div><div><b><i>
*Hybrid option available after 3-6 months of satisfactory performance*</i></b></div><div></div><div><br>
The Call Center Financial Representative is a key contributor to the outstanding service provided to Suncoast Credit Union members. This role upholds a high level of member satisfaction by providing prompt, accurate, efficient, and professional service, with the utmost concern for confidentiality, security, and privacy of member data. An ideal candidate is a self-motivated individual who thrives in a fast-paced environment with the ability to adapt quickly and manage multiple tasks.</div>
Responsibilities:
<ul><li>Handle a high volume of inbound telephone inquiries</li><li>
Process a variety of financial transactions for members, such as withdrawals, posting loan payments, and transfers between accounts</li><li>
Inform members and prospective members about products and services offered by Suncoast Credit Union</li><li>
Demonstrate patience in all customer interactions, maintaining a pleasant tone and manner</li><li>
Determine membership eligibility</li><li>
Research and resolve member concerns</li><li>
Perform account maintenance, data entry, and account corrections
</li><li>Maintain an awareness of calls waiting
</li><li>Implement phone center and member service requirements established by management</li><li>
Attend educational events to increase professional knowledge
</li><li>Complete annual BSA/AML compliance training and understands employee&rsquo;s role in maintaining an effective BSA/AML compliance program</li><li>
Complete FACT Act Red Flag training</li></ul>
Qualifications:
<ul><li>High school diploma or equivalent</li><li>
Bilingual preferred</li><li>
Previous experience with a financial institution, call center, or customer service role preferred</li><li>
Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines</li><li>
Accurate, detail-oriented, and organized with task management
</li><li>Ability to analyze and resolve difficult and complex problems</li><li>
Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators</li><li>
Ability to communicate information requiring explanation or interpretation</li><li>
Ability to work independently and in a team-oriented environment</li><li>
Ability to manage fluctuating shifts with early morning or evening hours</li></ul><div><b>
Skills</b></div><ul><li>
AI &amp; Machine Learning
<br>
</li><li>Customer Service
<br>
</li><li>Data Science</li></ul><div><b>
Benefits</b></div><ul><li><b>
Financial Well-Being:</b> Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts</li><li><b>
Wellness:</b> Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage</li><li><b>
Work-Life Balance:</b> 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO</li><li><b>
Community Involvement:</b> Paid Volunteer Hours</li><li><b>
Growth:</b> Degree Assistance up to $5,000 per year</li></ul><div><i>
For more information, including additional benefits, please visit our benefits website at</i> <b>https://careers.suncoastcreditunion.com/benefits</b></div><div></div><div><b><br>
Company Overview</b></div><div>
Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.<br>
<i>For more information, please visit our careers site at</i> <b>https://careers.suncoastcreditunion.com/</b></div></div>

Call Center Financial Representative

SCU Credit Union

<div>Description:
<p><b>
Contact Center Representative</b></p><p>
Looking for more than just a job? Join a team that genuinely works together to make a difference in our members&rsquo; lives. We&rsquo;re a community-focused credit union committed to helping people reach their financial goals&mdash;while creating a supportive, positive workplace for our employees.</p><p><b>
What You&rsquo;ll Do</b><br>
You&rsquo;ll be the friendly voice our members trust. Every call is an opportunity to solve problems, build relationships, and guide members toward the financial solutions that fit their lives.</p><ul><li>
Connect with members by phone and digital channels with professionalism and warmth</li><li>
Help members open accounts, explore loan options, and use digital banking tools</li><li>
Listen for needs and recommend helpful products and services (not just &ldquo;sell&rdquo;)</li><li>
Resolve questions and concerns efficiently, aiming for first-call resolution</li><li>
Educate members so they feel confident about their finances</li><li>
Work closely with the team to deliver a seamless, high-quality experience</li></ul><p><b>
What Makes This Role Great</b></p><ul><li>
You&rsquo;re part of a collaborative, supportive team that helps each other succeed</li><li>
Your work directly helps members improve their financial well-being</li><li>
Every day is different&mdash;real conversations, real impact</li><li>
A strong focus on service, not just metrics</li></ul><p><i>
Disclaimer: This job posting provides a general overview of the position and is not intended to be a comprehensive job description listing the activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</i></p>
Requirements:
<p><b>
What We&rsquo;re Looking For</b></p><ul><li>
2&ndash;4 years of customer service or financial services experience</li><li>
Strong communication skills and a genuine desire to help people</li><li>
Comfortable discussing financial products like accounts, cards, and loans</li><li>
Problem-solver who can think on their feet and stay organized</li><li>
Team player who values accountability and a positive work environment</li></ul><p><b>
Why Join Us?</b><br>
We believe in building long-term relationships&mdash;with both our members and our employees. You&rsquo;ll be part of an organization that values community, teamwork, and personal growth, while providing the tools and support you need to succeed.</p><p>
If you enjoy helping people, working with a great team, and making a real impact every day&mdash;we&rsquo;d love to meet you.</p><p>
______________________________________________________________________________________________________________</p><p>
The pay range for this position is $22.00 to $26.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The range may be modified in the future. An employee&rsquo;s pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.</p><p><b>
SCU Credit Union is an equal employment opportunity employer.</b></p></div>

Contact Center Representative

State of South Carolina

<div><div><div><h2 class="jobSectionHeader"><b>Job Responsibilities</b></h2></div>
<p></p><div><div><div><b>Who we are:</b></div></div><div><div>
At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, training plans, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR&rsquo;s success&mdash;by collecting 95% of South Carolina&rsquo;s general fund, our team serves with purpose and impacts the success of our community.</div></div><div></div><div><div><br>
Learn more about why you should join our team at dor.sc.gov/careers.</div></div><div></div><p><b>
We are looking for teammates who are:</b></p><ul><li>
Ready to thrive in a fast-paced environment that requires quick decision making</li><li>
Able to communicate effectively and exercise patience with customers, both over the phone and through written correspondence</li><li>
Committed to customer service and interested in helping their fellow South Carolina taxpayers</li><li>
Eager to build a career and advance at our agency</li></ul><p></p><p><b><br>
What you will do:</b><br>
You will work out of the SCDOR&rsquo;s inbound call center, a dynamic work environment where excellent customer service and promoting taxpayer self-sufficiency are the main goals. In addition to answering calls, you will assist customers through email and our web messaging portal.<br>
<br>
Primary job duties include:</p><ul><li>
Assisting and educating customers, helping them resolve basic issues related to their Individual Income Tax, Sales Tax, and Withholding Tax accounts</li><li>
Reviewing customer accounts, including past correspondence and resolutions, to determine the best way to assist customers</li><li>
Helping customers reset their passwords and regain access to MyDORWAY, the SCDOR&rsquo;s online tax portal.</li><li>
Learning about state tax laws and regulations, SCDOR internal policies, and MyDORWAY, then applying that knowledge to resolve customer issues</li><li>
Submitting account adjustment requests and redirecting complex calls to the appropriate SCDOR section when necessary</li><li>
Informing customers of the best way to resolve future issues on their own, if possible</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum and Additional Requirements</b></h2></div>
<p></p><div><p><b>Either:</b></p><ul><li>
A high school diploma and directly related work experience (customer service experience in either a call center or office environment) OR</li><li>
A bachelor&rsquo;s degree</li></ul><p></p><p><br>
Academic degrees must be from an accredited institution of higher learning.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2></div>
<p></p><div><ul><li>Inbound Call Center and customer service experience in an office environment</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Comments</b></h2></div>
<p></p><div><ul><li><b>EEO:</b> The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.</li><li><b>
Training:</b> Call Center Representatives will participate in an onboarding program to ensure they have the knowledge and skills to successfully perform their job.</li><li><b>
Hours:</b> Work hours are 8:30 a.m. &ndash; 5:00 p.m., Monday &ndash; Friday (37.5 hours per week)</li><li><b>
Telework schedule: </b>This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.</li><li><b>
Career development:</b> This position is part of an SCDOR Training Plan, which provides learning opportunities that support career growth.</li></ul><p><b>
Ready to apply?
</b></p><ul><li>Apply online and complete the application fully, including all current and previous work history and education.</li><li>
You may submit a resume, but it will not be considered as a substitute for completing the entire application.</li><li>
Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).</li><li>
Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.</li></ul></div></div></div><p></p>

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