call center support representative

CLINICA MEDICAL CENTER

QUALIFICATIONS:ATLEAST 5-YEARS OF EXPERIENCE AS CALL CENTER REPRESENTATIVE IN A CLINIC/HOSPITALENGLISH AND ARABIC SPEAKINGJOB DESCRIPTION:<ul><li>Answer and manage a high volume of inbound/outbounds calls and messages in a courteous and timely manner</li><li>Provide accurate information regarding clinic services, operating hours, locations, and medical procedures.</li><li>Keep a comprehensive record of all calls and/or conversations in the organization&rsquo;s call center data</li><li>Schedule, reschedule, and cancel patient appointments using the clinic&rsquo;s electronic medical records (EMR) or scheduling system.</li><li>Confirm patient details and ensure proper documentation for all appointments</li><li>Other duties and responsibilities will be discussed during the interview</li></ul>Job Type: Full-timeLanguage:<ul><li>Arabic (Required)</li></ul>Job Type: Full-timePay: From AED3,500.00 per monthExperience:<ul><li>CALL CENTER REPRESENTATIVE: 5 years (Preferred)</li></ul>

Call Center Representative

Industrial Technical Services

<div>Benefits: 
<ul><li>401(k)</li>
<li>Competitive salary</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul> 
Benefits/Perks 
<ul>
<li>Competitive Compensation</li>
<li>Paid Time Off</li>
<li>Career Growth Opportunities</li>
</ul>Job Summary 
We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. 
 
Responsibilities 
<ul>
<li>Receive inbound calls and place outbound calls</li>
<li>Identify the reason for the customer&rsquo;s call, collect relevant information, and provide solutions</li>
<li>Refer to premade scripts for a variety of customer service topics</li>
<li>Upsell products and services when appropriate</li>
<li>Use best practices in customer service techniques to develop rapport and build relationships with customers</li>
<li>Document all customer interactions</li>
<li>Attend trainings to maintain up-to-date skills and knowledge</li>
</ul>Qualifications 
<ul>
<li>High school diploma/GED</li>
<li>Previous experience as a Call Center Representative or Customer Service Representative in a similar role is preferred</li>
<li>Excellent phone and verbal communication skills</li>
<li>Understanding of active listening techniques</li>
<li>Familiarity with Customer Relationship Management (CRM) programs</li>
<li>Ability to work well under pressure</li>
<li>Highly organized with the ability to prioritize projects and manage time effectively</li></ul></div>

Call Center Representative - Customer Service Representative

3DM Solutions

Job Description:About the Role:3DM Solutions is seeking a Call Center Representative who is enthusiastic, patient, and has excellent English communication skills. The ideal candidate can work under pressure, stay calm with clients, and provide outstanding support to ensure a positive customer experience.Responsibilities:<ul><li>Handle customer inquiries via phone, email, and chat professionally.</li><li>Provide accurate information about products, services, and company processes.</li><li>Resolve customer issues efficiently while maintaining a calm and positive attitude.</li><li>Maintain detailed records of customer interactions in the CRM system.</li><li>Coordinate with internal teams to ensure timely resolution of client concerns.</li></ul>Requirements:<ul><li>Excellent English communication skills (both written and verbal).</li><li>Ability to work under pressure and manage stressful situations effectively.</li><li>Ability to stay calm, patient, and professional with clients at all times.</li><li>Basic computer literacy and familiarity with customer support tools/CRM systems.</li><li>Strong problem-solving, multitasking, and interpersonal skills.</li></ul>Benefits:<ul><li>Supportive and collaborative work environment.</li><li>Opportunities for professional growth and development.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Call Center Representative: 1 year (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

OOP Technologies

Job Description: OOP Technologies is seeking a Call Center Agent with a strong background in digital services to join our expanding team. The ideal candidate will have 1&ndash;3 years of experience in customer support, telesales, or call center operations, along with a solid understanding of web development, SEO, and digital marketing solutions. This role requires excellent communication and sales skills to effectively engage clients, understand their needs, and promote our digital service offerings.Key Responsibilities:<ul><li>Conduct outbound calls to promote and sell digital services such as Web Development, SEO, and related digital solutions.</li><li>Build and maintain positive relationships with clients through professional communication.</li><li>Identify client needs and recommend suitable digital services aligned with their business goals.</li><li>Respond promptly to client inquiries and ensure timely follow-ups.</li><li>Handle objections and resolve customer concerns in a professional manner.</li><li>Assist clients in understanding service processes, project timelines, and deliverables.</li></ul>Qualifications:<ul><li>1&ndash;3 years of experience as a Call Center Agent, Telesales Representative, or Customer Support Executive (preferably within IT or digital services).</li><li>Strong understanding of web services, SEO, and digital marketing concepts.</li><li>Excellent spoken and written communication skills (English proficiency required).</li><li>Confident in persuasion, negotiation, and objection handling.</li><li>Strong problem-solving ability and a customer-focused mindset.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li></ul>Job Details:<ul><li>Job Type: Full-Time (On-site)</li><li>Work Hours: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Iqbal Town, Lahore</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Are you available for the night shift?</li><li>What is your earliest possible joining date?</li></ul>Work Location: In person

Call Center Agent (Digital Services)

TrustPoint International, LLC

Trustpoint has an immediate opening with a busy and collaborative legal services organization in Newark, NJ, in their search for a Legal Call Center Representative to join their onsite team on a long-term contract-to-possible hire basis. This role provides essential support to clients and attorneys in a fast-paced litigation environment. The ideal candidate is detail-oriented, empathetic, and thrives in a client-facing role.Responsibilities<ul><li>&#8203;&#8203;&#8203;&#8203;&#8203;&#8203;&#8203;Serve as the first point of contact for new clients, providing guidance and updates throughout the litigation process</li><li>Conduct intake calls, gather case details, and enter data into Salesforce</li><li>Handle outbound and inbound calls in a professional and efficient manner</li><li>Assist with pre-litigation investigations, draft correspondence, and review medical and legal documents</li><li>Manage scheduling and calendars, ensuring case files remain accurate and up to date</li><li>&#8203;&#8203;&#8203;&#8203;&#8203;&#8203;&#8203;Maintain a professional and responsive rapport with clients</li></ul>Qualifications<ul><li>Prior experience in a call center, legal or professional services environment, preferably in a client-facing capacity</li><li>Experience working with medical records is a plus</li><li>Strong organizational skills and attention to detail</li><li>Excellent written and verbal communication skills</li><li>Experience with Salesforce or similar case management software</li><li>Tech-savvy, with the ability to manage confidential information with discretion</li></ul>Details<ul><li>Contract-to-possible hire role (6&ndash;12 months)</li><li>Onsite position in Newark, NJ</li><li>Hours: 9am &ndash; 6pm, Monday &ndash; Friday</li><li>Compensation is expected to be 23/hr, commensurate with experience</li></ul>Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Job Type: ContractPay: From $23.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: In person

Legal Call Center Representative

Alfaytri

Job Title: Call Center Agent - (Arabic speaking) Technical SupportLocation: Doha- QatarJob Type: Full-TimeJob Description:We are seeking a motivated and knowledgeable Call Center Agent to join our dynamic team. The ideal candidate will have a strong background in technical support, specifically in AC maintenance, electrical work, plumbing, and general handyman services. This role requires excellent communication skills, problem-solving abilities, and a customer-centric approach.Key Responsibilities:- Respond to incoming calls and inquiries related to AC maintenance, electrical work, plumbing, and handyman services.- Provide accurate information and guidance to customers regarding service options, scheduling, and troubleshooting techniques.- Assist customers in diagnosing issues over the phone and recommend appropriate solutions or service appointments.- Maintain detailed records of customer interactions, service requests, and follow-up actions in the company&rsquo;s database.- Collaborate with field technicians to ensure timely service delivery and customer satisfaction.- Stay updated on industry standards, new products, and service techniques to provide the best support possible.- Handle customer complaints and resolve issues effectively while maintaining a positive customer experience.- Participate in training sessions and team meetings to continuously improve service delivery.Qualifications:- High school diploma or equivalent; technical certification in HVAC, electrical, plumbing, or handyman services is a plus.- Previous experience in a call center or customer service role with a technical focus.- Strong knowledge of AC maintenance, electrical systems, plumbing, and general handyman skills.- Excellent verbal and written communication skills.- Ability to work in a fast-paced environment while maintaining attention to detail.- Proficient in using computer systems and call center software.- Strong problem-solving skills and the ability to think critically under pressure.Benefits:- Competitive salary and performance-based incentives.- Comprehensive training and ongoing professional development.- Opportunity to work in a supportive and collaborative team environment.If you're passionate about helping customers and have the technical expertise in home maintenance services, we encourage you to apply and join our team!Job Type: Full-timePay: QAR2,000.00 - QAR5,000.00 per month

Call Center Agent (male)- Technical Support

Dautom

Overview Dautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence, we empower businesses to bolster their IT teams with top-tier talent.Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a foundation of trust, respect, and unwavering support for our employees' growth and well-being.We take pride in being a great place to work, and we invite you to explore what sets us apart in the world of technology and corporate culture Key Responsibilities <ul><li>Professionally handle customer's interactions and ensure that issues are resolved both promptly and thoroughly .</li><li>Provide high class service and support bank different products.</li><li>Adhere to call center scheduling and maintain high level of adherence.</li><li>Maintain a high knowledge about the banks product and services.</li></ul> Job Specification <ul><li>Minimum 1-2 years of experience in call center</li><li>Candidates are required to work 6 days a week</li></ul>

Call Center

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Call Center Agent (male)- Technical Support

Call Center