call center support representative

School of Science and Technology

We are searching for a polite, professional call center 
representative to work closely with other team members to provide 
outstanding service to our customers by answering questions, handling 
complaints, and troubleshooting problems with our products and services.
 The call center representative may handle a high volume of inbound or 
outbound calls or both and should seek to create a positive experience 
for each caller. They will listen to clients to understand the reason 
for their call, address all questions or complaints, and provide an 
accurate and efficient response.To be a successful call center 
representative, you should be customer-focused, detail oriented, and 
efficient. You should be polite, reliable, knowledgeable, and adaptable.<h3>Call Center Representative Responsibilities:</h3><ul><li>Answering
 or making calls to clients to learn about and address their needs, 
complaints, or other issues with products or services.</li><li>Responding
 efficiently and accurately to callers, explaining possible solutions, 
and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul><h3>Call Center Representative Requirements:</h3><ul><li>High school diploma or equivalent.</li><li>More education or experience may be preferred.</li><li>Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.</li><li>Understanding of company products, services, and policies.</li><li>Proficiency with computers, especially with CRM software, and strong typing skills.</li><li>Ability to ask prying questions and diffuse tense situations.</li><li>Strong time management and decision making skills.</li><li>Adaptability and accountability.</li><li>Fluency in multiple languages may be desired.</li></ul>

Call Center Rep

Schat Communications

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.<h3> </h3><h3>Responsibilities:</h3><ul><li>Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.</li><li>Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.</li><li>Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.</li><li>Building lasting relationships with clients and other call center team members based on trust and reliability.</li><li>Utilizing software, databases, scripts, and tools appropriately.</li><li>Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.</li><li>Making sales or recommendations for products or services that may better suit client needs.</li><li>Taking part in training and other learning opportunities to expand knowledge of company and position.</li><li>Adhering to all company policies and procedures.</li></ul>

Remote Call Centre Representative Job Overview Schat Communications is a leading provider of wireless internet technology, dedicated to delivering the widest possible coverage to communities in the Eastern Sierra. We are currently seeking a motivated and professional Remote Call Centre Representative to join our dedicated team. This is a full-time / Part-time, remote position where you will be the first point of contact for our customers, providing exceptional service and support. The successful candidate will play a crucial role in maintaining our reputation for quality and customer satisfaction. This role offers a competitive hourly wage of $25 - $50 USD per hour. Responsibilities * Manage a high volume of inbound customer calls and emails in a professional and timely manner. * Provide clear and accurate information regarding our products, services, and billing. * Assist customers with troubleshooting basic technical issues related to their wireless internet service. * Escalate complex technical faults or complaints to the relevant department for resolution. * Process new customer orders, account updates, and service changes accurately. * Maintain detailed and precise records of customer interactions and transactions in our CRM system. * Strive for first-contact resolution to ensure a positive customer experience. * Uphold the company's brand and values in all customer communications. Qualifications * Proven experience in a customer service or call centre environment is essential. * Exceptional verbal and written communication skills with a professional telephone manner. * Strong listening and problem-solving abilities. * The ability to work independently and manage time effectively in a remote setting. * Proficiency in using CRM systems and other standard computer software. * A reliable high-speed internet connection and a dedicated, quiet workspace are required. * Experience in the telecommunications or internet service provider industry is highly desirable. * A genuine passion for helping people and providing outstanding customer service.

Call Center Representative- REMOTE

Call Center Representative

Out Serving Plus

Teleperformance is hiringJob Overview We are seeking a dedicated Call Center Representative to join our team. The ideal candidate should possess excellent communication skills and be proficient in data entry. If you have a passion for customer service and enjoy working in a fast-paced environment, we want to hear from you. ## Responsibilities - Answer incoming calls promptly and professionally - Provide information and assistance to callers - Utilize phone etiquette to handle calls effectively - Enter data accurately into computerized systems - Communicate effectively with customers and colleagues - Analyze and resolve customer inquiries promptly - Maintain knowledge of medical terminology for efficient call handling - Handle customer inquiries related to medical office procedures Experience - Previous experience in a call center or customer service role is preferred - Proficiency in English is required; bilingual proficiency is a plus - Strong computer skills for data entry tasks - Familiarity with medical terminology is advantageous Join our team as a Call Center Representative and be part of a dynamic work environment where your communication skills and customer service expertise will shine.Job Type: Full-timePay: E&pound;15,000.00 - E&pound;20,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Global Meals

Call Center Representative$18.00Monday-FridayTHE COMPANY:We are Casleo Corporation, dba Global Meals, a well-established and growing company providing home delivered meals to the elderly in any community. As a Customer Service Call Center Representative your efforts will be vital in helping us achieve our mission of meeting the nutritional needs of older adults in the communities we serve by providing them with globally sourced healthy, delicious and nutritious meals.THE POSITION:Working as part of the Customer Service team reporting to the Customer Service Manager, you will be responsible for managing incoming calls and emails from customers and other job duties such as:&middot; Answering phone calls from customers&middot; Managing customer accounts&middot; Assisting with placement of orders, refunds and exchanges&middot; Maintaining accurate records of all customer interactions and details of any actions taken&middot; Taking ownership of any customer issues and following through to resolution&middot; Ensuring new customer data is correct and complete, activating new customer in the system.THE SUCCESSFUL CANDIDATE:In addition to being passionate about what you do and dedicated to our mission and vision, Customer Service Call Center Representatives with the best chance of success will need:&middot; A minimum of 1 year of call center experience&middot; To be a high school graduate or equivalent&middot; Excellent phone and communication skills&middot; Proficiency in using Microsoft Office products including Word and Excel&middot; Strong time management skills with the ability to prioritize work.WHAT WE OFFER:&middot; Competitive starting wage of $18 per hour&middot; Complete benefit package including medical, dental and vision insurance&middot; 13 days of paid time off per year&middot; Monday-Friday Day ShiftIf you&rsquo;re ready to make a difference and take the first steps toward a challenging and rewarding position apply today at www.globalmeals.comWe are an Equal Opportunity Employer: disability/veteranJob Type: Full-timePay: $18.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Call Center Customer Service Representative

Napali Navigators

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. <h2>Responsibilities</h2><ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication “scripts” when handling different topics</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li></ul> <h2>Requirements and skills</h2><ul><li>Previous experience in a customer support role</li><li>Track record of over-achieving quota</li><li>Strong phone and verbal communication skills along with active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer focus and adaptability to different personality types</li><li>Ability to multi-task, set priorities and manage time effectively</li></ul>

Landings Credit Union

<div>We&rsquo;re seeking for an energetic, people-first Call Center Representative to join our team! If you enjoy helping others, solving problems, and making someone&rsquo;s day a little easier, this could be the perfect fit for you. Every call is an opportunity to create a positive experience for our members while working alongside a supportive team that values collaboration, growth, and great service.
As a full-time, in-office team member, you&rsquo;ll connect with members by phone, answer questions, provide solutions, and help deliver the outstanding service our members count on every day.<ul><li>
What You'll Do:</li></ul><ul><li>
Be the friendly voice our members can rely on by handling inbound and outbound calls
</li><li>Help resolve questions and concerns with professionalism, empathy, and efficiency
</li><li>Update and maintain accurate member information in internal systems
</li><li>Identify member needs and provide helpful solutions and guidance
</li><li>Work closely with teammates to improve processes and create exceptional member experiences
</li><li>Use bilingual or multilingual skills, if applicable, to better support our diverse membership</li><li>
What We're Looking For:</li></ul><ul><li>
Previous call center or customer service experience preferred</li><li>
Strong communication and people skills</li><li>
Proficient with computers including Microsoft Office, data entry and multitasking</li><li>
Outbound calling experience is a plus</li><li>
Positive attitude with the ability to work both independently and as part of a team</li><li>
Someone who enjoys helping people and thrives in a team-oriented environment</li><li>
Schedule:</li></ul><ul><li>
Full-time, in-office position</li><li>
Monday through Friday</li><li>
8-hour shifts (start times may vary)
</li><li>No weekends or holidays &mdash; enjoy your evenings and weekends off!</li><li>
Benefits &amp; Perks:</li></ul><ul><li>
401(k)
</li><li>Medical, dental, and vision insurance
</li><li>Paid time off</li><li>
Paid sick time</li><li>
Paid Holidays</li><li>
On-the-job training and growth opportunities</li></ul>
If you&rsquo;re ready to bring your customer service skills, positive energy, and passion for helping people to a team that appreciates what you do, we&rsquo;d love to hear from you. Apply today and start making a difference one call at a time!</div>

Extract Wellness LLC

We are currently seeking a dedicated and professional Call Center Representative to join our team. As the first point of contact for our customers, you will play a crucial role in providing an exceptional service experience, offering product information, and resolving customer enquiries with efficiency and care. Responsibilities: * Manage a high volume of inbound customer calls and emails in a timely and professional manner. * Provide accurate, valid, and complete information by using the right methods and tools. * Assist customers with placing orders, managing their accounts, and tracking shipments. * Identify and assess customers’ needs to achieve satisfaction and build sustainable relationships of trust through open and interactive communication. * Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution. * Maintain comprehensive records of customer interactions, transactions, comments, and complaints within our CRM system. * Work collaboratively with other team members and departments to ensure a seamless customer journey. * Stay current with product knowledge and company promotions to provide the best possible service. Qualifications: * Proven experience in a customer support or call centre role is essential. * Exceptional verbal and written communication skills, with a professional telephone manner. * Strong listening and problem-solving abilities. * Proficiency in using CRM systems and other standard office software. * Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment. * A genuine passion for helping customers and delivering outstanding service. * Experience or a keen interest in the wellness or natural products industry would be an advantage. Benefits: * A competitive hourly wage of **$20 - $30 USD**. * Opportunities for professional growth and development within a growing company. * A supportive and positive team-oriented work environment. * Generous employee discounts on our premium wellness products.

Search 10000+ Call center support representative jobs near you this August. New roles added regularly across leading industries. Apply today.

10000 call center support representative jobs Near Me

Call Center Rep

Call Center Representative

Call Center Representative

Call Center Customer Service Representative

Call Center Representative

Call Center Representative

Call Center Representative