call center trainer

TLCx

Who We Are: At TLCx, we do things a little differently. We&rsquo;re not just another call center&mdash;we&rsquo;re a family. A team of passionate, energetic, and driven individuals who thrive on connection, challenge, and a shared mission to make a real difference. Every training session, workshop, and coaching moment isn&rsquo;t just about improving skills; it&rsquo;s about empowering people to be their best, both professionally and personally. If you&rsquo;re looking for a workplace where your expertise and mentorship can create a lasting impact, you&rsquo;ve found the right place.What You&rsquo;ll Do: As a Call Center Trainer, you&rsquo;ll be responsible for equipping our Customer Service &amp; Sales Associates with the knowledge, confidence, and skills they need to excel in their roles. From onboarding new hires to refining the expertise of seasoned team members, your training sessions will be engaging, informative, and full of energy. You&rsquo;ll play a key role in shaping the future of our workforce&mdash;one learning experience at a time.Your Day-to-Day:<ul><li>Develop and deliver engaging trainings for new and existing call center employees.</li><li>Conduct workshops, coaching sessions, and refresher courses to enhance team performance.</li><li>Create and update training materials to align with company goals and industry best practices.</li><li>Monitor employee progress and provide individualized coaching as needed.</li><li>Collaborate with supervisors and managers to identify training needs and opportunities.</li><li>Foster a fun and supportive learning environment that encourages growth and development.</li><li>Stay up to date with industry trends to ensure training remains relevant and impactful.</li></ul>What We&rsquo;re Looking For:<ul><li>Proven experience in training, coaching, or instructional design in a call center or customer service environment.</li><li>Excellent communication and presentation skills.</li><li>A passion for teaching, mentoring, and developing talent.</li><li>Adaptability to different learning styles and paces.</li><li>Strong problem-solving and organizational abilities.</li><li>A positive, high-energy attitude that inspires and motivates others.</li></ul>Why You&rsquo;ll Love It Here:<ul><li>A fun, supportive, and dynamic work environment where individuality is celebrated.</li><li>Competitive salary, performance incentives, and career growth opportunities.</li><li>Comprehensive training and professional development programs.</li><li>The opportunity to make a lasting impact by shaping the future of our team.</li><li>Regular team events, celebrations, and a culture that truly feels like family.</li></ul>Are you ready to train, inspire, and transform? Apply today and be part of something bigger&mdash;where your guidance helps create success, one associate at a time!Job Type: Full-timePay: $45,656.96 - $54,984.73 per yearWork Location: In person

Call Center Trainer

Panorama Orthopedics & Spine Center

<div>Description: 
Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP), supporting Panorama Orthopedics &amp; Spine Center, a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes.
Why UMP? 
UMP is a physician-led organization focused on transforming musculoskeletal care through innovation, collaboration, and operational support. This role allows you to be part of that mission&mdash;delivering high-quality spine care in a thriving clinical environment.
About Panorama Orthopedics &amp; Spine Center 
Panorama is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients&rsquo; quality of life. As part of this team, you&rsquo;ll work alongside top spine specialists in a supportive and forward-thinking practice.
Help us bring exceptional orthopedic care to the communities of Denver&mdash;where your expertise can truly make a difference.
Benefits:<ul><li>
Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount</li><li>
Dental &amp; Vision Insurance</li><li>
401(k) with Annual Employer Contributions</li><li>
Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&amp;D, legal assistance, and more</li><li>
Employee Assistance Program (EAP): Employer-paid support for life&rsquo;s challenges</li><li>
Generous Paid Time Off:
<ul><li>Up to 4 weeks of PTO starting out. (Increases with tenure)</li>
<li>7 paid holidays + 2 floating holidays</li>
</ul></li></ul>The Patient Appointment Scheduling Lead provides day-to-day operational support for a fully remote orthopedic call center by serving as a subject matter expert, resource, and point of escalation for call center staff. This role monitors and interprets performance dashboards across all call center departments, supports supervisory staff, and helps drive continuous improvement in service quality, efficiency, and the overall patient experience. The Lead also serves as a trainer and partners closely with another trainer to support new-hire onboarding, ongoing staff education, and consistent workflow execution. To ensure operational continuity and effective staff support, this position requires comprehensive cross-training across all call center departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
STAFF SUPPORT &amp; GUIDANCE<ul><li>
Answer and assist with patient calls in queue.</li><li>
Serve as a primary resource for call center staff by answering questions related to scheduling protocols, workflows, systems, and provider preferences.</li><li>
Provide real-time support to staff during daily operations to ensure accurate and timely patient scheduling.</li><li>
Assist with issue resolution and escalate concerns to supervisory staff as appropriate.</li><li>
Reinforce training standards and provide in-the-moment education to support accuracy, consistency, and adherence to workflows.</li><li>
Provide and serve as a trainer for new hire onboarding, ongoing staff education, and consistent workflow execution.</li><li>
Provide coverage, guidance, and subject matter expertise across all call center functions as needed.</li></ul>
PERFORMANCE OVERSIGHT &amp; REPORTING<ul><li>
Monitor and oversee dashboards and performance metrics for all call center departments.</li><li>
Identify trends, risks, and opportunities for improvement related to call volume, service levels, and scheduling accuracy.</li><li>
Prepare and share performance insights with supervisory and leadership teams.</li></ul>
LEADERSHIP, TRAINING &amp; COLLABORATION<ul><li>
Support supervisory staff with daily operations, staffing needs, and performance management.</li><li>
Provide feedback, coaching insights, and recommendations to support employee development and process improvement.</li><li>
Serve as a functional trainer, working collectively with another trainer to ensure smooth onboarding, cross-training, and ongoing education.</li><li>
Partners with training and quality teams to ensure workflows, updates, and best practices are consistently communicated, understood, and applied.</li></ul>
CONTINUOUS IMPROVEMENT<ul><li>
Assist with implementation of new processes, tools, and system updates.</li><li>
Promote consistency and standardization across call center departments.</li><li>
Support quality initiatives and help ensure compliance with organizational policies, procedures, and standards.</li><li>
Identify training gaps and recommend enhancements to support overall operational success.</li></ul> 
Requirements:

EDUCATION, CERTIFICATION/LICENSURE AND EXPERIENCE<ul><li>
High school diploma or equivalent required.</li><li>
Strong knowledge of orthopedic scheduling workflows and provider preferences.</li><li>
Ability and willingness to be cross-trained and functionally proficient in all call center departments, including general call queue, radiology scheduling, referrals, worker&rsquo;s compensation, and switchboard operations.</li><li>
Excellent communication, problem-solving, and organizational skills.</li></ul>
PREFERRED<ul><li>
Prior experience (3yrs min.) in healthcare call center or patient access experience.</li><li>
Experience interpreting call center metrics and dashboards</li><li>
Previous leadership, lead, supervisory, or training experience.</li><li>
Experience working in a remote call center environment.</li><li>
Familiarity with quality assurance and performance improvement initiatives.</li><li>
Experience with EHR and call center reporting systems.</li></ul>
SKILLS/ABILITIES<ul><li>
Ability to support and guide staff in a fast-paced, remote environment.</li><li>
Comfort and confidence facilitate training and knowledge-sharing.</li><li>
Functional versatility across multiple call center departments and workflows</li><li>
Strong analytical skills with the ability to interpret and explain performance data.</li><li>
Collaborative leadership style with the ability to influence without direct authority.</li><li>
High attention to detail and commitment to patient-centered service</li><li>
Comfortably providing constructive feedback and recommendations</li></ul>
Pay Information: $19.00-$22.00/hour, depending on experience.
We are currently accepting applications through March 19, 2026.
Panorama Orthopedics &amp; Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check.</div>

Patient Appointment Scheduling Lead

IGT Solutions

<div>
 
 
 Job Title: Trainer (Customer Service / Contact Center)
 
 
 
 
 Location:
 
 Maadi, Cairo
 
 
 
 Company:
 
 IGT Solutions
 
 
 
 Experience Required:
 
 Minimum 1 year
 
 
 
 Language Requirement:
 
 English Level C1 (Advanced)
 
 
 
 Job Summary
 
 
 
 IGT Solutions is looking for a dynamic and engaging Trainer
 
 with travel &amp; Airlines Experience
 
 to join our team. The ideal candidate will be responsible for delivering high-quality training sessions, enhancing employee performance, and ensuring that new hires and existing employees meet business standards in customer service and communication.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Deliver onboarding training sessions for new hires (product, process, and communication skills).
 </li>
 <li>
 Conduct refresher trainings and upskilling sessions for existing employees.
 </li>
 <li>
 Develop and update training materials, manuals, and presentations.
 </li>
 <li>
 Assess trainee performance through evaluations, quizzes, and role-plays.
 </li>
 <li>
 Provide constructive feedback and coaching to improve performance.
 </li>
 <li>
 Track training effectiveness and report on KPIs (e.g., nesting performance, training success rate).
 </li>
 <li>
 Collaborate with Operations, Quality, and HR teams to identify training needs.
 </li>
 <li>
 Support employees during nesting and early production stages.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum
 
 1 year of experience
 
 as a Trainer
 
 in Travel or Airlines LOB
 
 in a contact center or customer service environment.
 </li>
 <li>
 
 English proficiency at C1 level
 
 (spoken and written).
 </li>
 <li>
 Strong presentation and facilitation skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Ability to simplify complex information and engage different learning styles.
 </li>
 <li>
 Good knowledge of training methodologies and adult learning principles.
 </li>
 <li>
 Proficiency in MS Office (especially PowerPoint and Excel).
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience in multinational or BPO environments.
 </li>
 <li>
 Familiarity with quality standards and KPIs in customer service.
 </li>
 <li>
 Basic coaching and mentoring skills.
 </li>
 </ul>
 
 
 Working Conditions
 
 
 <ul>
 <li>
 Rotational shifts (if applicable).
 </li>
 <li>
 Onsite role in Maadi.
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Career growth opportunities.
 </li>
 <li>
 Dynamic and supportive work environment.
 </li>
 </ul>
 
 
</div>

BPO Trainer

Milsoft Utility Solutions, inc.

<div>OMS / FIELDSYTE / IVR TRAINER 
Department : Training

Reports to : Training Team Lead/VP of Customer Service and Support

Location : Remote/In office

Classification : Salary/Exempt/Full-time 
JOB SUMMARY 
The Product Trainer is responsible for all onsite and/or virtual training associated with Milsoft&rsquo;s product lines. Knowledge of and the ability to train on other Milsoft applications are also required. This position will require extensive travel. 


ESSENTIAL FUNCTIONS<div> 
<ul><li>
Plans and delivers training courses on-site, regionally, and via webinar as necessary and at the direction of the Training Team Lead</li></ul>
<ul><li>Assesses relevant training needs for customers, in consultation with the Training Team Lead and other departmental heads, including necessary assessment methods and measurement systems</li></ul>
<ul><li>In conjunction with the Training Team Lead, the Product Trainer will create a functional curriculum and will schedule trainings</li></ul>
<ul><li>Assists appropriate company staff with the organization and scheduling of training venues, logistics, transportation, and accommodations in order to achieve efficient training attendance and delivery, including equipment and materials</li></ul>
<ul><li>Ensures that all training activities and materials are relevant and current</li></ul>
<ul><li>Develops and maintains self-knowledge in the relevant field at all times</li></ul>
<ul><li>MUST be available to travel extensively</li></ul>
<ul><li>Maintains regular, consistent, and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures</li></ul>
<ul><li>Upholds, safeguards, and promotes Milsoft&rsquo;s values and philosophy relating particularly to ethics, integrity, and corporate responsibility</li></ul>
<ul><li>Any other duties that may be necessary or assigned from time to time; such duties do not normally change the level of the job</li></ul></div> 


QUALIFICATIONS<div> 
<ul><li>
Excellent presentation, interpersonal, team, and communication skills are vital</li></ul>
<ul><li>Must be proficient in understanding Milsoft&rsquo;s software applications and deployment requirements, and must demonstrate a high capability to communicate that knowledge to others</li></ul>
<ul><li>Proficient in Google Suite and MS Office products</li></ul>
<ul><li>Bachelor&rsquo;s degree preferred with a minimum of three years in roles associated with training, curriculum development, product deployment, and/or relating to the technical field(s)</li></ul>
<ul><li>Exceptional dedication to detail with high emphasis on goal achievement</li></ul></div></div>

Outage Management System (OMS) / FieldSyte / Interactive Voice Response (IVR) Trainer

PSI Services LLC

<div>Title: Candidate Services Training Manager

Location: Onsite-Henderson, NV

Salary: $60K / annually

About PSI

Join Us at PSI - Where You Belong, Grow, and Thrive!

At PSI, we believe that people achieve their best when they feel they truly belong. That&rsquo;s why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience.

We&rsquo;re proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you&rsquo;ll feel the difference in how we work, grow, and succeed together.

What You Can Expect From Us - We know that great work starts with feeling valued. That&rsquo;s why we&rsquo;ve benchmarked all our roles against local market rates and why you&rsquo;ll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations.

About the Role

The Candidate Services Training Manager is responsible for end-to-end workforce readiness across the Candidate Services department, encompassing recruiting support, interviewing, onboarding, training, nesting, coaching, documentation governance, and continuous capability development.

This role goes well beyond traditional training delivery. It plays a critical role in interviewing and onboarding new hires, ensuring Day 1 readiness, leading nesting and post-training coaching, and driving ongoing retraining for agents, tenured staff, and leadership. The role also owns the accuracy and sustainability of Call Center Instructions (CCI) and Standard Operating Procedures (SOPs), ensuring alignment with the Candidate Information Bulletin (CIB) and evolving business needs.

The Candidate Services Training Manager partners closely with Call Center Leadership, Recruiting, Quality Assurance, Operations, Global Candidate Services teams, and Engagement committees. This role is part of the call center leadership team and is expected to operate independently with minimal ramp-up.

This is a full-time, onsite role aligned with call center operating hours. Occasional flexibility may be required to support onboarding cycles, training initiatives, or operational needs.

Role Responsibilities

Recruiting, Interviewing &amp; Onboarding
<ul>
<li>Own end-to-end recruiting for Candidate Services, including requisition support, interview facilitation, candidate evaluation, skills assessment, and onboarding readiness, in collaboration with Recruiting and Candidate Services Leadership.</li>
<li>Facilitate and represent the department at onsite and offsite job fairs, hiring events, and recruitment initiatives, as needed.</li>
<li>Lead and support Day 1 training, ensuring new hires are prepared to transition into nesting and production environments.</li>
</ul>
Training, Nesting &amp; Coaching
<ul>
<li>Design, facilitate, and manage end-to-end new hire training programs for Candidate Services.</li>
<li>Own nesting programs, including structured coaching, performance monitoring, and feedback loops for all new hires.</li>
<li>Provide ongoing coaching and retraining for agents at all levels, addressing performance gaps, quality trends, policy changes, and system updates.</li>
<li>Develop and deliver training for new and existing leadership, supporting consistency in expectations, coaching practices, and operational execution.</li>
<li>Design and deliver training in both in-person and virtual/remote environments, ensuring consistent learning outcomes for onsite and work-from-home employees.</li>
</ul>
Content Management &amp; Documentation
<ul>
<li>Maintain and audit Call Center Instructions (CCI) to ensure alignment with the client requirements and expectations.</li>
<li>Create, update, and govern Candidate Services SOPs, job aids, and reference materials, ensuring clarity, accuracy, and accessibility.</li>
<li>Lead training and communication efforts tied to process changes, new programs, system enhancements, or policy updates.</li>
</ul>
Quality, Global &amp; Operational Partnership
<ul>
<li>Partner closely with Quality Assurance to identify trends, root causes, and training or coaching opportunities.</li>
<li>Partner with Global Candidate Services teams to support training efforts, including sharing updated documentation and ensuring consistency in candidate-facing processes across regions.</li>
<li>Design and deliver training for other internal teams as needed to ensure understanding of Candidate Services processes, policies, and workflows.</li>
<li>Serve as a subject matter expert for Candidate Services processes, systems, and workflows.</li>
<li>Partner with Operations and IT to ensure system access and training readiness for new hires and trainees.</li>
</ul>
Engagement &amp; Continuous Improvement
<ul>
<li>Participate as an active member of the Engagement Committee, supporting initiatives that drive morale, retention, and employee experience.</li>
<li>Track training and coaching effectiveness using performance metrics, QA data, and employee feedback.</li>
<li>Continuously refine training materials, methods, and delivery to support scalability, consistency, and long-term success.</li>
<li>Foster a culture of learning, accountability, and professional growth across Candidate Services.</li>
</ul>
Knowledge, Skills and Experience Requirements
<ul>
<li>Bachelor&rsquo;s degree or equivalent experience required.</li>
<li>3&ndash;5 years of demonstrated, hands-on experience in a call center, customer service, or contact center environment.</li>
<li>Proven experience leading training, onboarding, nesting, coaching, and workforce enablement with minimal ramp-up.</li>
<li>Strong understanding of call center operations, performance metrics, and customer experience principles.</li>
<li>Demonstrated experience creating and maintaining SOPs, job aids, and instructional content.</li>
<li>Leadership experience preferred, including experience partnering with managers or serving as part of a call center leadership team.</li>
<li>Ability to influence outcomes and drive alignment without direct authority across teams and stakeholders.</li>
<li>Experience facilitating training in hybrid environments (in-office and remote).</li>
<li>Proficiency in Microsoft Office; experience with LMS or training platforms preferred.</li>
<li>Ability to quickly learn proprietary systems and adapt training accordingly.</li>
<li>Must be eligible to pass a U.S. Department of Defense (DoD) federal background check, as required for program access.</li>
</ul>
Benefits &amp; Culture

Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose:
<ul><li>Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions</li>
<li>Generous Time Off: Enhanced paid time off/annual leave policies</li>
<li>Health &amp; Wellbeing Coverage: Medical insurance tailored to your region, plus:</li>
<li><ul><li>US: Dental, vision, life, and short-term disability insurance</li>
<li>UK: Medical cashback plan including dental, vision, and income protection</li>
</ul></li><li>Flexible Spending Accounts (US)</li>
<li>Employee Assistance Program (EAP): Confidential support whenever you need it</li>
<li>Work-Life Balance: We understand life happens outside of work, and we fully support flexibility</li>
<li>Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired</li>
<li>Future Planning: Tools and support to help you grow personally and professionally</li>
<li>Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry</li>
</ul>
At PSI, we&rsquo;re more than just a workplace - we&rsquo;re a global team driven by shared values and real impact. If you're ready to be part of a company that&rsquo;s committed to your growth and well-being, we&rsquo;d love to hear from you.</div>

Call Center Services Training Manager ($60K)

Excellence Training Center

We are looking for a Part-Time Makeup Trainer for our training center in Qatar. The trainer must have strong expertise in professional makeup techniques and the ability to effectively teach and guide students.Key Responsibilities:<ul><li>Conduct group classes and one-to-one sessions as required.</li><li>Develop and deliver engaging, practical training sessions.</li><li>Demonstrate a variety of makeup techniques (bridal, party, day-to-day, etc.).</li><li>Adapt teaching methods to suit learners with different skill levels.</li></ul>Required Skills:<ul><li>Must be based in Qatar</li><li>Excellent communication and presentation skills</li><li>Prior experience in teaching professional makeup courses</li><li>Strong knowledge of makeup products, tools, and current industry trends</li></ul>How to Apply: Please apply by submitting your resume to careers@excellence.qaJob Type: Part-timeWork Location: In person

Professional Makeup Trainer - Part-time - Qatar

Sauk Valley Community College

<div><div><div><h2 class="jobSectionHeader">Description</h2></div>
<div>Athletic Trainer
Sauk Valley Community College (SVCC) seeks an innovative, dedicated individual to fill the opening for an Athletic Trainer. Join us in developing student-athletes both on and off the field!
Position Overview
The Athletic Trainer, under the general direction of the Director of Athletics, will develop, coordinate and administer a comprehensive sports medical program for Sauk Valley Community College&rsquo;s intercollegiate sports programs. The athletic trainer will also perform professional and administrative services essential for the successful implementation and development of the program. 
A link to our comprehensive employee benefits package is provided below.<ul><li>
Benefits Information: https://www.svcc.edu/employees/opportunities/benefits.html</li></ul></div>
<div><h2 class="jobSectionHeader">Examples of Duties</h2></div>
<div>DUTIES AND RESPONSIBILITIES<ul><li>
Provide quality comprehensive care for student-athletes through prevention, evaluation, care and treatment of injuries and illnesses, and assist with injury rehabilitation using established protocols for injury/illness referral, treatment, rehabilitation and return to play.</li><li>
Attend all home athletic contests as required for the purpose of providing training services prior to, during, and after events and games for both the home and visiting teams.</li><li>
Conduct regular office hours, providing services to student-athletes prior to, during and following practices.</li><li>
Ensure that all documentation is complete to ensure compliance with all NJCAA regulations.</li><li>
Manage and arrange (when needed) physicals for student-athletes and teams.</li><li>
Maintain medical records of injuries, treatment and care.</li><li>
Provide a comprehensive Concussion Protocol.</li><li>
Work directly with Sauk Valley Community College&rsquo;s athletic insurance provider.</li><li>
Oversee and maintain athletic training room and equipment.</li><li>
Communicate regularly with athletic/coaching staff regarding care and treatment of injuries.</li><li>
Instruct 1-2 sections of PED 213 (First Aid) per semester or other coursework (credit or non-credit) as assigned, including virtually or remote offerings, as deemed necessary by the administration.</li><li>
Provide coverage for the Sauk Valley Community College Fitness Center.</li><li>
Serve as Home Event Administration at athletic contests when Athletic Director is not present.</li><li>
Involvement in college wellness events, become a member or of the Wellness Committee and participate in any college wellness initiatives.</li><li>
Provide workshops or other initiatives to increase campus support of students (e.g., CPR Training).</li><li>
Aid the coaching staff in the construction and implementation of injury prevention programs.</li><li>
Manage home events including, but not limited to: creating program guides, managing live streams, playing the National Anthem, and facilitating score bench personnel. Set up water and other event specific supplies for home and away events.</li><li>
Assist in scheduling events, reserving rooms, and distributing promotional information throughout the College which includes, but is not limited to event contracts, officials' contracts, and contacting officials prior to contests.</li><li>
Work with the director in hiring, training, assigning, and supervising College work-studies.</li><li>
Assist with maintaining the athletic website.</li><li>
Maintain, update and monitor sport-specific social media accounts.</li><li>
Provide leadership to curriculum development for PED Courses.</li><li>
Provide direct instruction and assessment of student learning for PED Courses.</li><li>
Assume all other reasonable professional duties and responsibilities as assigned by the supervisor.</li></ul>
ESSENTIAL FUNCTIONS:<ul><li>
Must understand and support the mission of the community college.</li><li>
Must be able to communicate professionally with colleagues and community members in person and by phone and by email on a daily basis.</li><li>
Must be able to provide verbal/visual presentations to department personnel, institution, local community areas, and Board of Trustees as required.</li><li>
Must be able to work with Microsoft Office products.</li><li>
Must be able to interpret rules, regulations, policies, and procedures.</li><li>
Must be able to work effectively in a team environment.</li><li>
Must be able to work non-standard hours.</li><li>
Must be able to work in a safe and alert manner.</li><li>
Safeguard student information in accordance with relevant privacy laws, including the Family Educational Rights and Privacy Act (FERPA) and Student Right to Know.</li></ul>
PERSONAL INTERACTION: 
Frequent contact is made with student-athletes, athletic staff, and various levels of College personnel in relation to routine departmental services and duties and in providing appropriate assistance and information as requested.</div>
<div><h2 class="jobSectionHeader">Qualifications</h2></div>
<div><ul><li>Board Certified (BOC) as an Athletic Trainer, eligible for State of Illinois athletic training licensure,</li><li>
Current CPR/AED
</li><li>Valid driver&rsquo;s license
</li><li>Two (2) years of prior experience as an athletic trainer or graduate assistant is required.</li><li>
Master's degree in Athletic training or related field is preferred.</li></ul></div> 

<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div>Sauk Valley Community College is an equal opportunity employer and complies with applicable federal and state laws prohibiting discrimination in all employee and student relations. No person on the basis of race, gender identity/expression, sexual orientation, sex, genetic information, creed, religion, color, marital or parental status or family responsibilities, veteran status, age, national origin, membership in any professional group, organization or association, socioeconomic status, or mental or physical disability is discriminated against, which includes, but is not limited to, admissions, employment, financial assistance, placement, recruitment, educational programs, and activities. Students admitted from a foreign country are expected to take the TOEFL exam. A minimum level of competency on the TOEFL exam is part of the consideration of admission. For students who reside in the United States, a lack of English skills is not a barrier to admission and participation in educational programs. Violation of this policy on the basis of sex is also governed by the Sexual Misconduct Procedures. Inquiries or complaints may be addressed to the Title IX Coordinator or the Director of Human Resources.</div></div></div>

Athletic Trainer

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