call centre agent

Tracking World

Job Title: Call Centre Agent &ndash; Customer Support Location: Lahore Job Type: Full-TimeJob Summary: We are looking for a dedicated Call Centre Agent to manage tracker-related queries and provide customer support. The ideal candidate will be responsible for handling customer complaints, coordinating with internal teams, and ensuring timely resolution of issues while maintaining proper reporting and service standards.Key Responsibilities:<ul><li>Handle incoming calls and respond to customer queries related to tracker devices and services.</li><li>Register, track, and resolve customer complaints in a timely manner.</li><li>Coordinate with technical and field teams for troubleshooting and issue resolution.</li><li>Maintain accurate records of customer interactions, complaints, and resolutions.</li><li>Prepare and submit daily and weekly activity reports.</li><li>Monitor tracker status and report any system or device irregularities.</li><li>Ensure compliance with company policies, procedures, and service standards.</li><li>Follow up with customers to ensure complete issue resolution and satisfaction.</li><li>Escalate complex or unresolved issues to the relevant department.</li><li>Maintain professional communication and a high level of customer service.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or relevant qualification preferred.</li><li>Good communication and interpersonal skills.</li><li>Basic computer skills and familiarity with reporting tools.</li><li>Ability to manage multiple tasks and handle customer complaints effectively.</li><li>Prior experience in a call center or customer support role will be an advantage.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Call Centre Agent

DS Marketing Agency

Call Center Agent Company: Digi Sparo Job Type: Full-Time Location: [Lahore/ On-site ] Shift: Evening &amp; Night Shifts Salary: [40000 to 70000]Job SummaryDigi Sparo is seeking a motivated and target-driven Call Center Agent (Outbound) to join our team. The role primarily involves making outbound calls to potential or existing customers, promoting services, and maintaining high service standards.This position requires strong communication skills and the ability to work in a performance-based environment.Key Responsibilities<ul><li>Make outbound calls to potential and existing customers</li><li>Promote company products and services professionally</li><li>Explain service features and answer customer questions</li><li>Maintain accurate records of calls and customer information</li><li>Meet daily and monthly sales or performance targets</li><li>Follow company policies and data protection guidelines</li></ul>Qualifications<ul><li>High school diploma or Bachelor&rsquo;s degree (preferred)</li><li>Previous call center or sales experience is a plus</li><li>Fresh candidates are encouraged to apply (training provided)</li><li>Strong verbal communication skills</li><li>Basic computer knowledge</li><li>Ability to work flexible shifts (if required)</li></ul>Skills <ul><li>Communication Skills</li><li>Persuasion &amp; Negotiation</li><li>Active Listening</li><li>Time Management</li><li>Teamwork</li></ul>Benefits<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Paid training</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li></ul>Equal Opportunity EmployerDigi Sparo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, disability, or any other protected status.Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Edge Solutions

We are hiring agents(female) for our call centre.Join our team as an Call Center agent for Night Shift with a Fixed salary plus good commissionJoin us now.Perks of the job include:Fixed salary plus commission<ul><li>5 days a week.</li></ul><ul><li>Daily, Weekly, and monthly bonuses.</li></ul><ul><li>performance based incentives.</li></ul><ul><li>Attendance based Allowances.</li></ul>Job Type: Part-timePay: Rs55,000.00 - Rs85,000.00 per monthWork Location: In person

Need Staff for call center

HR Communication

Call Centre Agents RequiredCampaign : UK CampaignSalary : Basic + CommissionQualification : Intermediate and Bachelors (Both can Apply)Gender : Male and Female (Both Can Apply)Experience : ExperiencedShift Timings : Day Shift ( 2:00 PM - 10:00 PM )Location : Kalma Chowk, Ferozepur Road, Lahore.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Centre Agents

Dunesync

Job Title: Telemarketing Agent Company: Digi Sparo Location: Gulberg 3, Lahore (Onsite) Job Type: Full-Time Shift: Evening &amp; Night Shifts AvailableAbout Digi SparoDigi Sparo is a growing and dynamic company committed to delivering high-quality services to clients worldwide. We provide a professional, performance-driven environment where individuals can build strong communication skills and grow their careers in the call centre industry.Key Responsibilities<ul><li>Make outbound calls to prospective clients using provided leads</li><li>Clearly explain and promote company services</li><li>Answer customer questions and address concerns professionally</li><li>Maintain accurate call logs and follow-up records in the system</li><li>Meet or exceed daily, weekly, and monthly performance targets</li><li>Build positive customer relationships through effective communication</li><li>Follow company scripts, policies, and quality standards</li><li>Collaborate with team members and supervisors to improve performance</li></ul>Requirements<ul><li>Minimum Intermediate (FA/FSc/I.Com/ICS) qualification</li><li>Bachelor&rsquo;s degree preferred</li><li>Strong English communication skills (spoken)</li><li>Basic computer knowledge (MS Office, data entry, CRM systems preferred)</li><li>Confident, energetic, and professional attitude</li><li>Strong persuasive and negotiation skills</li><li>Ability to work under pressure and meet targets</li><li>Punctual and disciplined</li><li>Fresh and experienced candidates are encouraged to apply</li></ul>What We Offer<ul><li>Competitive fixed salary</li><li>Attractive commission structure</li><li>Performance-based bonuses and incentives</li><li>Paid training and skill development programs</li><li>Friendly and professional work environment</li><li>Clear career growth path (Team Lead, Supervisor, etc.)</li><li>Supportive management and team culture</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Telemarketing Agent

Ace Dispatch Solution

Job Summary: Contact# +92 304-4574339Must be able to handle stressful situations and work well under pressure during peak periods.Must have the ability to retrieve maps and assist drivers with directions and paperwork.Well organized team player, able to prioritize and meet deadlines.Must be available to work weekends, nights and cover shifts when necessary.Job Functions:<ul><li>Answering incoming calls; assisting all callers</li><li>Communicate and assign calls to Taxi Drivers</li><li>Book transportation</li><li>Provide directions to drivers as needed</li><li>Perform clerical functions, data entry, filing</li><li>Perform other duties as needed</li></ul>Job Types: Full-time, Part-timePay: Rs45,000.00 - Rs70,000.00 per monthExperience:<ul><li>call centre: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

CSR Inbound (Call Centre)

One Hub solution

We are looking for an Arabic-speaking Call Center Agent to handle customer communication for our Saudi Arabia-based online stores. The agent will be responsible for calling customers to confirm COD orders, answering inquiries, and providing excellent customer support in Arabic.Key Responsibilities<ul><li>Call customers in Saudi Arabia to confirm Cash on Delivery (COD) orders</li><li>Communicate with customers in Arabic</li><li>Respond to customer queries regarding orders, delivery, and products</li><li>Update order status in the system</li><li>Follow up with customers for order confirmation</li><li>Maintain professional communication with customers</li></ul>Requirements<ul><li>Fluent Arabic speaking skills</li><li>Basic understanding of Saudi dialect (preferred)</li><li>Good communication skills</li><li>Ability to handle high call volumes</li><li>Basic computer and internet skills</li><li>Experience in call center or customer support is a plus</li></ul>Preferred Skills<ul><li>Experience working with Saudi e-commerce stores</li><li>Familiarity with COD order confirmation process</li><li>Experience using CRM or call center software</li></ul>Benefits<ul><li>Fixed salary + performance incentives</li><li>Friendly and professional work environment</li><li>Opportunity to work with international e-commerce brands</li></ul>How to ApplyInterested candidates can apply through Indeed or send their CV via WhatsApp / Email.Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Arabic Call Center Agent

Explore 270+ Call centre agent in Lahore this March. Find roles across top companies and apply now to boost your career.

270 call centre agent jobs In Lahore

Call Centre Agent

Call Centre Agent

Need Staff for call center

Call Centre Agents

Telemarketing Agent

CSR Inbound (Call Centre)

Arabic Call Center Agent