call centre agent

House of Tutors

We are looking for energetic and customer-focused Call Centre Agents (experienced) to join our growing team. The role requires handling inbound/outbound calls, resolving customer queries, and providing excellent service. Candidates are expected to bring proven expertise in customer handling and communication.Key Responsibilities:Handle inbound and/or outbound calls professionally.Provide accurate information to customers regarding products, services, or policies.Resolve customer complaints, issues, and queries in a timely manner.Maintain customer interaction records in the system.Meet performance targets including call handling, quality, and customer satisfaction.Follow communication guidelines, scripts, and procedures provided by the company.Collaborate with team members and supervisors to improve overall performance.Experienced Candidates:1&ndash;3 years of experience in a Call Center / Customer Support role.Strong communication and problem-solving skills.Familiarity with CRM systems and call center practices.Ability to handle difficult customers and resolve issues effectively.Key Skills:Must be proficient in English with Speaking &amp; Listening.Excellent verbal &amp; written communication.Active listening and interpersonal skills.Patience, empathy, and customer-first approach.Ability to work under pressure and meet deadlines.Salary will be finalised during an Interview based on Experience.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Call Centre Agent

Neo Cars Ltd

Only applicants who submit a AUDIO or VIDEO will be considered. Please submit on the following link: https://docs.google.com/forms/d/e/1FAIpQLSd3si1QelYLoOEM-SsNGV4b7mXcQbS8J1H3VwZAHv-p4WLS_w/viewform?usp=headerJob Title: Part-Time Call Centre Agent (UK Recruitment Business)Location: Remote (Pakistan-based candidates preferred)Hours: Fixed hours: 9:00 AM &ndash; 3:00 PM UK Time, Monday to ThursdayCompensation: Up to &#8360;80,000 per month (depending on experience and skill level)About the RoleWe are a UK-based recruitment business seeking a dependable and hardworking Call Centre Agent to support our outreach to client companies. You will be responsible for making outbound calls using provided scripts, training, and systems.This is a part-time, remote role suited to someone with native-level English speaking skills and a professional, confident telephone manner.Key Responsibilities<ul><li>Make outbound calls to UK companies during fixed hours.</li><li>Deliver conversations clearly and professionally, following provided scripts.</li><li>Build rapport with decision-makers and represent the business confidently.</li><li>Record call outcomes accurately and report feedback as required.</li><li>Work reliably and consistently during assigned hours.</li></ul>Essential Requirements<ul><li>Native-level English speaking ability with a neutral, American, or British accent (clear pronunciation and grammar are critical).</li><li>Must own a laptop/PC, a working phone, and have a strong, reliable internet connection.</li><li>Dependable, hardworking, and disciplined with time management.</li><li>Quiet, distraction-free working environment.</li></ul>Preferred (Not Essential)<ul><li>Experience in telesales, customer service, or recruitment.</li><li>Strong persuasion or sales skills.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary of up to &#8360;80,000 per month (depending on experience).</li><li>Training, phone set-up guidance, and scripts provided.</li><li>Fixed, part-time schedule: Monday to Thursday, 9:00 AM &ndash; 3:00 PM UK time.</li><li>Opportunity to grow within a UK-based business.</li></ul>Important Note:<ul><li>Do NOT apply if you cannot speak English like a native.</li><li>Do NOT apply if you do not have a strong internet connection</li></ul>Job Types: Full-time, Part-timePay: Up to Rs80,000.00 per monthWork Location: In person

Remote Call Centre Agent

Spectrum Solution W.L L

We are hiring a Call Centre Agent to join our team. The ideal candidate should have prior experience in call centre operations and customer service, with excellent communication skills.Job Details:<ul><li>Position: Call Centre Agent (Hindi/English/Malayalam) Speaker</li><li>Salary: QAR 4,500 (fixed)</li><li>Work Schedule: Shift-based, with 2 days off per week</li><li>Location: Doha</li><li>Joining: Immediate</li></ul>Requirements:<ul><li>Fluent in English and Hindi</li><li>Previous call centre and customer service experience is mandatory</li><li>Must be under 35 years of age</li><li>Valid QID required</li></ul>If you meet the above criteria, please send your CV to [77708191].Job Type: Full-timePay: QAR4,500.00 per month

Call Centre Agent (Hindi/English)

Tasrieuae.com

Location: Ajman, United Arab EmiratesCompany: A modern Real Estate Development CompanyONLY PLEASE APPLY WHEN YOU HAVE EXPERIENCE IN CALLS in ENGLISH &amp; URDU/HINDI. THANKS!!We are one of the most modern and fast-growing real estate developers in Ajman. Our focus is on building long-term value for investors and developing innovative real estate projects. As we continue to expand, we are looking for a Call Assistant who can help us establish strong relationships with brokers and partners in the UAE and abroad.Key Responsibilities<ul><li>Make outbound calls to brokers, agents, and potential partners in the real estate sector.</li><li>Build and maintain professional communication with brokers in the UAE, especially Dubai and Ajman.</li><li>Follow structured call scripts, handle objections, and provide accurate information about our projects.</li><li>Keep detailed call records, prepare reports, and update the CRM system.</li><li>Coordinate with the management team to ensure follow-ups are executed in a timely manner.</li><li>Support in email campaigns by aligning call outreach with email follow-ups.</li></ul>Requirements<ul><li>Fluent English with a clear and professional accent (must).</li><li>Urdu/Hindi fluency (must), to communicate effectively with South Asian brokers and partners.</li><li>Prior experience in customer service, telesales, or business development preferred.</li><li>Strong communication and interpersonal skills.</li><li>Ability to follow instructions and deliver results with consistency.</li><li>Basic knowledge of CRM systems is an advantage.</li></ul>What We Offer<ul><li>Work in one of the most modern and innovative real estate development companies in Ajman.</li><li>A professional and dynamic environment with direct exposure to international investors and brokers.</li><li>Growth opportunities and training in real estate business development.</li><li>Competitive salary with performance-based incentives.</li></ul>Job Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

Al Ghalia Trading

<ul><li>To ensure complete understanding of the operation, brand philosophy of LAP and Al Ghalia as a whole</li></ul>o To process all external and internal calls in a timely manner<ul><li>To perform all duties in accordance with the Standard Operating Policies and Procedures with the objective of maximising guest&rsquo;s satisfaction</li><li>To prepare work area for opening, mid-shift, or closing in accordance with the company&rsquo;s standards</li></ul>o To welcome, acknowledge and put guests at ease in a polite, efficient and friendly mannero To get to know guests&rsquo; preferences in order to satisfy their needs and build customer loyaltyo To have sufficient product knowledge to be able to give guest recommendations in a confident and competent mannerTo enter telephone and in-store &lsquo;products reservations into LS System (the Business Unit&rsquo;s computer system); recording every detail and dispatching information to the designated o kitchen sectiono To prepare the order&rsquo;s arrival list on a daily basis and distribute it (both in FOH and BOH)o To update function sheets with order&rsquo;s amendments and inform the concerned sectionso To ensure that the workplace and surrounding areas are kept clean and organized at all timeo To comply with all the company&rsquo;s statutory and legal requirements for fire, licensing and food handlingo To make sure that all furniture, fixtures and equipment are operating safely and maintained as required<ul><li>To assist the SBU&rsquo;s operation in the immaculate upkeep throughout the Call Centre Room</li></ul>o To encourage loyal and repeat business with a personable approach to your duties<ul><li>To report any discrepancies and/or operating issues to the MOD (equipment, connectivity etc.)</li><li>To answer email guest enquiries in a timely manner</li><li>To notify the MOD and/ or Chef of any special guest request</li><li>To record all details related to customer&rsquo;s complaints (guest name, mobile number, complaint reason) and communicate it to the Assistant Call Centre Manager</li></ul>o To report for duty punctually wearing the correct uniform and adhering to grooming standards and hygiene at all times<ul><li>To meet all timelines as required so as to ensure consistency in the service provided</li><li>To inform guests about the SBU&rsquo;s policy (delivery minimum charge, planning bespoke cake orders etc.)</li></ul>o To answer guests&rsquo; requests on social media tools including Lilou Artisan Patisserie WhatsappAny other tasks as assigned by the Shop Manager and Assistant Call Centre Managero Proven experience as a Call Centre Agent for a large-sized organization (preferably from the Hospitality/ Retail Industry)o Height Parameters: Ladies: 5&rsquo;4&rdquo; and Gentlemen: 5&rsquo;6&rdquo;o Customer Management skillso Ability to work both independently and in a teamo Personable and organizedo Ability to prioritize taskso Team-working skills: ability to work alone or as part of a teamo Self-motivated and detail orientedo Customer Management skillso Proficiency in MS Office and call centre equipment/ software programso Excellent interpersonal and communication skillsAbility to remain calm and courteous under pressureJob Types: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;, &#1583;&#1575;&#1574;&#1605;Pay: &#65020;4,000.00 - &#65020;5,000.00 per month

call center

Confidential

Responsibilities * Manage incoming referrals, ensuring accurate data entry and timely processing. * Schedule appointments and bookings, coordinating with patients and healthcare providers. * Maintain accurate records of all referrals and bookings within the system. * Troubleshoot and resolve any scheduling conflicts or booking issues. * Provide excellent customer service to patients and healthcare providers, answering queries and providing assistance as needed. * Generate reports on referral and booking activity, identifying trends and areas for improvement. * Collaborate with other team members to ensure efficient workflow and optimal patient care. * Maintain confidentiality of patient information and adhere to data protection protocols. Qualifications * Bachelor's degree with 1 year of similar experience or Minimum high/secondary school graduation with at least 3 years of work experience preferably call Centre. * Proficiency in using referral and booking management systems. * Work requires a minimum of 2 years experience in a healthcare setting or quality department or management experience. * Preferred data quality experience in health care organizations. * RBMS or Call Centre experience is a distinct advantage. * Fluent in English &amp; Arabic* Knowledge in Excel, Word, PowerPoint, Outlook, Internet etc. &nbsp;

Referral and Booking Management System Agent

Pentagon Food Group Ltd

Job Opportunity: CSR / Telesales Officers Location: On-site, Bahria Phase 7, Rawalpindi Industry: FMCG Employment Type: Full-timeWe are urgently hiring a Customer Account Executive/CSR to join our UK-based Food Group. Multiple positions are available in our Tele-sales department.Requirements:<ul><li>Strong communication and customer-handling skills</li><li>Proficiency in spoken English</li><li>Prior call centre experience will be considered an advantage</li><li>Customer basket managment</li><li>Basic knowledge of office 365</li><li>Basics of Sales strategies (up/cross selling)</li><li>Churn Managment</li></ul>Office Timings:<ul><li>Summer: 1:00 pm &ndash; 10:00 pm</li><li>Winter: 2:00 pm &ndash; 11:00 pm</li></ul>We Offer:<ul><li>Salary: PKR 55,000 &ndash; 60,000 per month</li><li>Eid Bonus</li><li>Leave entitlement (CL/AL/SL)</li><li>Health and Life Insurance</li><li>EOBI</li><li>Attractive sales incentives</li><li>Annual increment</li><li>Professional growth opportunities</li><li>Excellent office environment</li></ul>Note: Female candidates are strongly encouraged to apply.Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Work Location: In person

Customer Account Executive/Officer

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Call Centre Agent

Remote Call Centre Agent

Call Centre Agent (Hindi/English)

Call Centre Agent

call center

Referral and Booking Management System Agent

Customer Account Executive/Officer