call centre agent

Gargash Hospital

Job Location
 
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 Dubai, United Arab Emirates 
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 Experience
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 1 to 5 years 
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 Qualification Level
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 Diploma; Graduate 
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 Job Function
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 Customer Service / Telecalling 
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 Skillset
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 call center experience 
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 Preferred Jobseekers
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 Jobseekers from any country 
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Call Centre Agent Job Location : Dubai, UAE Job Details : Should be a Diploma holder or bachelor s degree with prior experience in healthcare call centre set up. Should be flexible with rotation of shift work. Team player with work under pressure is much required. 
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Call Centre Agent

Go tutors

About Us:Go Tutors is committed to providing exceptional service and support to our customers. We believe in building lasting relationships through every interaction. We are looking for a dynamic and organized individuals to join our team, someone who thrives in a fast-paced environment and is passionate about helping others.Position Overview:We are seeking a highly motivated and detail-oriented Call Centre &amp; Administrative Support Specialist. This unique role is a blend of direct customer interaction and crucial back-office support. The ideal candidate will be the first point of contact for our customers, handling inquiries with professionalism and empathy, while also taking ownership of key administrative tasks that ensure the smooth operation of our department. If you are a great communicator who also enjoys organizing and problem-solving behind the scenes, this is the perfect role for you.Key Responsibilities:Customer Interaction (Call Centre Duties):<ul><li>Answer inbound customer calls promptly and professionally, providing a positive first impression.</li><li>Address customer inquiries, resolve issues, and provide accurate information regarding products, services, and company policies.</li><li>Process bookings, forms, and applications accurately over the phone.</li><li>Handle and de-escalate customer complaints, providing appropriate solutions and alternatives.</li><li>Document all customer interactions, transactions, and details of inquiries, comments, and actions taken in the company CRM system.</li><li>Follow up on customer commitments and call-backs in a timely manner.</li></ul>Administrative Support (Admin Duties):<ul><li>Process and manage customer correspondence, including emails and written inquiries.</li><li>Update and maintain accurate customer databases and digital filing systems.</li><li>Assist in the preparation of regularly scheduled reports and presentations.</li><li>Perform data entry tasks with a high degree of accuracy.</li><li>Support other departments with administrative tasks as needed (e.g., scheduling, minute-taking for team meetings, inventory of office supplies).</li><li>Manage and organize shared digital drives and documents.</li></ul>Qualifications &amp; Skills:Required:<ul><li>Excellent English</li><li>High school diploma or equivalent.</li><li>Proven experience in a customer service role, preferably in a call centre environment.</li><li>Excellent verbal and written communication skills.</li><li>Strong active listening and problem-solving abilities.</li><li>Proficient computer skills and experience with Microsoft Office Suite (Word, Excel, Outlook).</li><li>Highly organized, with a keen eye for detail and the ability to manage multiple tasks simultaneously.</li><li>Patient, empathetic, and a team player with a positive attitude.</li></ul>Preferred:<ul><li>Previous experience in an administrative or data entry role.</li><li>Experience with a Customer Relationship Management (CRM) system</li><li>Ability to adapt quickly to new software and technologies.</li></ul>What We Offer:<ul><li>A competitive salary and benefits package</li><li>Comprehensive training and ongoing professional development.</li><li>A supportive and collaborative team environment.</li><li>Opportunities for career growth and advancement.</li></ul>Job Types: Full-time, Part-time, PermanentPay: E&pound;15,000.00 - E&pound;25,000.00 per monthExpected hours: 40 per week

Acclivousbyte

We are seeking a highly motivated and results-driven Call Centre Agent (Deal Closure) to join our sales team. The ideal candidate will be responsible for handling qualified leads, guiding prospects through the final stages of the sales funnel, and successfully closing deals. This role requires excellent communication skills, strong negotiation abilities, and a proven track record in sales.Key Responsibilities:<ul><li>Handle inbound and outbound calls to engage with potential customers.</li><li>Follow up on leads generated by the marketing or lead generation team.</li><li>Present product/service offerings clearly and confidently to clients.</li><li>Understand customer needs and provide tailored solutions.</li><li>Address customer objections and concerns effectively.</li><li>Negotiate terms and close sales to meet monthly targets.</li><li>Maintain detailed records of interactions and sales activities in the CRM system.</li><li>Collaborate with the sales and support teams for smooth deal processing.</li><li>Ensure a high level of customer satisfaction throughout the sales process.</li></ul>Requirements:<ul><li>Proven experience in sales, telemarketing, or call centre deal closure.</li><li>Strong communication, persuasion, and negotiation skills.</li><li>Ability to work under pressure and meet performance targets.</li><li>Fluency in English (additional languages are a plus).</li><li>Confident, energetic, and goal-oriented personality.</li><li>Basic computer skills and familiarity with CRM tools.</li></ul>Preferred:<ul><li>Experience in closing high-ticket or B2B deals.</li><li>Ability to understand customer pain points and convert them into sales opportunities.</li></ul>Benefits:<ul><li>Competitive salary with attractive commission structure.</li><li>Performance-based incentives and bonuses.</li><li>Growth and learning opportunities within the company.</li></ul>Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Call Centre Agent – Deal Closure

BLOXT LTD

Join Our Growing Eco Team: Eco Call-Centre Customer Advisor Are you passionate about making a positive impact on the environment while helping people? Bloxt, a UK-based Renewable Energy company, is looking to expand our team with a dedicated and experienced Eco Call-Centre Customer Advisor. This fully remote role is ideal for someone who thrives in a customer-focused environment and is excited about working for a company that supports sustainable living.About the Role:As part of our ECO team, you&rsquo;ll be the first point of contact for clients seeking Government ECO funding for home improvements. This incredible scheme allows eligible individuals to access free home upgrades, and your role will be crucial in guiding them through the process.Key Responsibilities:<ul><li>Reach out to clients who&rsquo;ve inquired about ECO funding via our website and social media channels.</li><li>Gather important documentation and information from potential customers.</li><li>Schedule and manage call-backs to ensure a smooth process.</li><li>Keep up to date with campaign-specific products and services to provide accurate advice.</li></ul>What We Offer:<ul><li>Competitive Salary &amp; Bonuses: In addition to a competitive base salary, we offer a generous bonus structure for meeting and exceeding targets. 1700 PKR will be given following each successful install which you organise.</li><li>Working Hours: 1pm &ndash; 11pm, providing a great work-life balance.</li></ul>What We&rsquo;re Looking For:<ul><li>Experience: Previous experience in customer service and outbound calling is a must.</li><li>Fluent in English: Excellent verbal communication skills are essential.</li><li>Attention to Detail: You&rsquo;ll need to ensure the accuracy of information and documentation when handling client queries.</li></ul>If you have a passion for customer service, thrive in a dynamic environment, and want to be part of a company that&rsquo;s making a real difference in the world of renewable energy, we&rsquo;d love to hear from you!Apply today and help us bring sustainable change to homes across the UK!Job Type: Full-timePay: Rs50,000.00 per monthWork Location: In person

Call Centre agent

Alba Corporation

<div>We are looking for a Call Centre Agent &ndash; Arabic Speaker to be the voice of Alba Cars for our inbound and outbound customer interactions. In this fast-paced role, you&rsquo;ll connect with leads, turn interest into showroom visits, and help drive our sales success from behind the scenes.
You&rsquo;re a natural communicator who&rsquo;s fluent in Arabic and English, thrives under pressure, and enjoys speaking with customers across multiple channels. If you&rsquo;re enthusiastic, organized, and motivated by hitting targets, this is your moment to shine&mdash;read on!<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Core Functions<ul>
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Make proactive outbound calls and respond to inbound leads across platforms.</li>
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Convert enquiries into confirmed showroom appointments with urgency and care.</li>
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Understand each customer&rsquo;s needs and match them with the right solutions.</li>
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Maintain accurate call logs and notes within the CRM.</li>
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Collaboration &amp; Communication<ul>
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Partner with the sales team to ensure smooth customer handovers.</li>
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Use confident, clear, and positive language in every interaction.</li>
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Represent Alba Cars&rsquo; strengths&mdash;large inventory, verified vehicles, flexible finance &amp; trade-ins.</li>
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Build rapport and maintain a warm, professional tone across all touchpoints.</li>
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Performance &amp; Follow-Up<ul>
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Follow up with leads to reduce appointment no-shows.</li>
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Track daily targets and KPIs for contact rate and appointment conversion.</li>
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Contribute to a high-performance, customer-first culture.</li>
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Continuously improve through feedback and performance reviews.</li>
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Requirements</h3><ul>
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Fluent in Arabic and proficient in English (spoken and written).</li>
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Prior experience in customer service, call centre, or automotive industry preferred.</li>
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Confident communicator with strong phone and interpersonal skills.</li>
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Highly organized with a proactive, target-driven attitude.</li>
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Able to multitask in a fast-paced, high-volume setting.</li>
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Strong follow-up and CRM management skills.</li>
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UAE-based or willing to relocate.</li>
</ul><h3 class="jobSectionHeader">
Salary &amp; Benefits</h3>
Competitive Salary: AED 3,000 &ndash; 5,000 
Compensation Structure: Base + Commission<ul>
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Target-based incentive structure with commission potential</li>
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Work Visa sponsorship</li>
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Medical insurance</li>
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30 days of paid annual leave</li>
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In-house training and a vibrant team culture</li>
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Work Arrangement</h3>
Type: Full-time, on-site position 
Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.<h3 class="jobSectionHeader">
Why Join Us?</h3>
Be part of one of the fastest-growing automotive retailers in the UAE 
Enjoy a supportive team environment that values energy and communication 
Unlock uncapped commission potential with every appointment that leads to a sale 
Build a long-term career with ongoing development and training opportunities
If you're dependable, persuasive, and take pride in engaging with customers&mdash;apply today and jumpstart your journey with Alba Cars!</div>

Call Centre Agent – Arabic Speaker

Braxtone Group

<div>
 
 Brief Descriptionof Job Function
 
 
 
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 
 
 This role requires an individual who is self-motivated with high levels of energy and drive. The Call
 
 
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 
 
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 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
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 Answer all calls within 2 rings
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 Cordial and positive tone of voice in all calls
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 Focus on needs of the customer and provide for their queries and requests
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 Sell, up-sell and cross-sell different products and services to the customer
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 Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
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 Data entry
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 Filing and documentation management
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 Updating information and ensuring accuracy of data records
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 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
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 Minimum of high school certification
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 Diploma and some form of work experience is preferred
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 Strong communication skills
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 Good selling skills
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 Positive energy and teamwork ethos
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 Excellent written and oral communication skills.
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 Strong English language
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 Good understanding of the services
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 Be highly computer literate, particularly in Microsoft Office Products.
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 Targets
 
 
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 Key performance indicators and targets to be agreed.
 
 
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 Commission or incentives
 
 
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 Commissions Or Incentives To Be Agreed. Important Notes
 
 
 
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 Commission is only payable if all KPI targets are achieved.
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 Typical Working Conditions
 
 
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 Normal Working Hours40 hours a week
 
 
 Working Timing is rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Customer Service Representative

Dr Nasma Salah Medical Centre

We are looking for an experienced Call Centre agent to join our aesthetic clinic in Dubai.Requirements:<ul><li>Female candidate from Sudan or Sham (Levant)</li><li>Not married</li><li>Minimum 2 years&rsquo; experience in an aesthetic/derma/laser clinic</li><li>Currently living in Dubai</li><li>Strong telesales and social media handling skills</li><li>Fluent in English and Arabic</li><li>Fast typing and excellent computer/software skills</li><li>Able to multitask in a fast-paced environment</li><li>Strong complaint-handling skills</li><li>Professional and pleasant phone tone</li></ul>Responsibilities:<ul><li>Handle incoming and outgoing calls</li><li>Manage appointment bookings and follow-ups</li><li>Convert inquiries into appointments</li><li>Assist with telesales and social media communication</li><li>Provide accurate service information</li><li>Maintain CRM and client records</li><li>Solve customer concerns professionally</li></ul>To apply: Please submit your CV with a recent photo.Job Type: Full-timeExperience:<ul><li>aesthetic : 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Preferred)</li></ul>

Female Arabic Tele sales Agent – Experience in Aesthetic Clinics

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