call centre agent

Gargash Hospital

<p>Job Location</p>
 
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 <p> <span>Dubai, <br> United Arab Emirates</span> </p>
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 <p>Experience</p>
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 <p> <span>1 to 5 years</span> </p>
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 <p>Qualification Level</p>
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 <p> <span>Diploma; Graduate</span> </p>
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 <p>Job Function</p>
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 <p> <span>Customer Service / Telecalling<br> </span> </p>
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 <p>Skillset</p>
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 <p> <span>call center experience</span> </p>
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 <p>Preferred Jobseekers</p>
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 <p>Jobseekers from any country</p> 
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<span>Call Centre Agent<br> <br>Job Location : Dubai, UAE<br> <br>Job Details :<br> <br>  Should be a Diploma holder or bachelor s degree with prior experience in healthcare call centre set up.<br>  Should be flexible with rotation of shift work.   Team player with work under pressure is much required.<br> </span>
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Call Centre Agent

King's College Hospital London

<p>King s College Hospital London   Dubai is seeking a professional and customer-focused <b>Call Centre Agent (Locum)</b> to support our patient services team. This temporary role is ideal for individuals with strong communication skills and a passion for delivering exceptional service in a healthcare setting.</p>
<p> <b>About King s:</b> </p>
<p>As part of the prestigious King s College Hospital London network, our Dubai facilities are committed to providing world-class healthcare with a focus on patient experience, safety, and service excellence.</p>
<p> <b>Role Overview:</b> </p>
<p>The Call Centre Agent will be responsible for handling inbound and outbound calls, assisting patients with appointment bookings, general inquiries, and ensuring a smooth and efficient communication experience.</p>
<p> <b>Key Responsibilities:</b> </p>
<ul>
 <li>Answer incoming calls promptly and professionally.</li>
 <li>Assist patients with appointment scheduling, service information, and follow-ups.</li>
 <li>Handle patient inquiries and direct calls to appropriate departments.</li>
 <li>Maintain accurate records of calls and patient interactions.</li>
 <li>Ensure confidentiality and compliance with hospital policies.</li>
 <li>Support peak periods and special campaigns as needed.</li>
</ul>
<p> <b>Requirements:</b> </p>
<ul>
 <li>Previous experience in a call centre or customer service role (healthcare experience preferred).</li>
 <li>Excellent verbal communication and listening skills.</li>
 <li>Proficiency in using call centre software and CRM systems.</li>
 <li>Ability to multitask and remain calm under pressure.</li>
 <li>Fluent in English; Arabic or other languages are a plus.</li>
 <li>Availability for flexible shifts during the locum period.</li>
</ul>

Call Centre Agent (Locum)

Net2Source (N2S)

<div>
 <p>
  <strong>
   Position:
  </strong>
  Call Centre Agent-Technical Support
 </p>
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  <strong>
   Work location:
  </strong>
  Dubai, UAE
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 </p>
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  <strong>
   Job Responsibilities:
  </strong>
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   Handle inbound and outbound calls related to technical inquiries, service requests, and troubleshooting.
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   Diagnose and resolve hardware, software, network, or product-related issues using remote tools and standard procedures.
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   Escalate unresolved or complex issues to higher-level support teams when necessary.
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   Document all customer interactions, reported issues, and resolutions accurately in the ticketing/CRM system.
  </li>
  <li>
   Follow up with customers to ensure issues are fully resolved etc
  </li>
 </ul>
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  <br/>
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  Thank You &amp; Regards,
 </p>
 <p>
  N2S Recruitment Team
 </p>
</div>


Call Centre Agent-Technical Support

Hydur

<p>We are looking for a motivated and experienced <b>Bahraini Arabic Speaking Call Centre Executive</b> with a background in the <b>travel</b> field and hands-on experience in <b>Global Distribution Systems (GDS)</b>.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle inbound and outbound customer calls..</li><li>Provide accurate information, quotations, and itinerary options using GDS platforms.</li><li>Manage reservations, ticket issuance, cancellations, and re-bookings efficiently.</li><li>Support clients with post-booking services, amendments, refunds, and travel documentation.</li><li>Coordinate with airlines, hotels, and internal departments to ensure smooth service delivery.</li><li>Update and maintain client records and booking information in the CRM system.</li><li>Promote company products and services, including travel insurance and holiday packages.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience in a <b>travel agency or call centre environment</b>.</li><li>Proficient in at least one <b>GDS system.</b></li><li><b>Excellent</b> <b>communication skills in both Arabic and English (written and spoken).</b></li><li>Strong customer service orientation and attention to detail.</li><li>Ability to multitask and handle high call volumes efficiently.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Diploma or degree in <b>Travel &amp; Tourism Management</b> or related field.</li><li>Previous experience in a <b>Bahrain-based travel agency or airline call centre</b>.</li><li>Familiarity with <b>BSP, IATA, or corporate travel accounts</b> handling.</li></ul><p>Job Type: Full-time</p>

Call Centre Agent (Bahrainis with GDS experience)

redfordrecruiters

<p><b>Key Responsibilities:</b></p> <ul> <li> <p>Manage end-to-end recruitment processes including sourcing, interviewing, and onboarding.</p> </li> <li> <p>Make outbound and inbound calls to candidates and clients for recruitment coordination.</p> </li> <li> <p>Screen CVs and shortlist qualified candidates according to job requirements.</p> </li> <li> <p>Schedule and confirm interviews between candidates and clients.</p> </li> <li> <p>Maintain candidate databases and update recruitment trackers regularly.</p> </li> <li> <p>Build and maintain strong professional relationships with clients and candidates.</p> </li> <li> <p>Handle queries and provide accurate job information over the phone or email.</p> </li> <li> <p>Work closely with the HR and operations team to meet recruitment targets.</p> </li> <li> <p>Ensure a professional and courteous approach in all communications.</p> </li> </ul> <p><b>Requirements:</b></p> <ul> <li> <p>Minimum 1 year of experience in recruitment, HR, or call centre operations.</p> </li> <li> <p>Excellent communication and interpersonal skills (English proficiency preferred).</p> </li> <li> <p>Strong organizational and multitasking abilities.</p></li> <li> <p>Good computer literacy (MS Office, job portals, and email handling).</p> </li> <li> <p>Positive attitude, confidence, and ability to work under pressure.</p> </li> <li> <p>Candidates currently in the UAE are preferred.</p> </li> </ul> <p><b>Benefits:</b></p> <ul> <li> <p>Salary: AED 2,000   2,200</p> </li> <li> <p>Accommodation provided</p> </li> <li> <p>Visa provided</p> </li> <li> <p>Career growth opportunities</p> </li> </ul>

Experienced Telemarketing Executive / Call Centre Agent (CCA)

Braxtone Group

<div>
 <strong>
  Brief Descriptionof Job Function
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  <br/>
 </strong>
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
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 <br/>
 This role requires an individual who is self-motivated with high levels of energy and drive. The Call
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 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
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 <ul>
  <li>
   DUTIES ACTUALLY PERFORMED BY THIS POSITION:
  </li>
  <li>
   Answer all calls within 2 rings
  </li>
  <li>
   Cordial and positive tone of voice in all calls
  </li>
  <li>
   Focus on needs of the customer and provide for their queries and requests
  </li>
  <li>
   Sell, up-sell and cross-sell different products and services to the customer
  </li>
  <li>
   Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
  </li>
  <li>
   Data entry
  </li>
  <li>
   Filing and documentation management
  </li>
  <li>
   Updating information and ensuring accuracy of data records
  </li>
  <li>
   ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
  </li>
  <li>
   Minimum of high school certification
  </li>
  <li>
   Diploma and some form of work experience is preferred
  </li>
  <li>
   Strong communication skills
  </li>
  <li>
   Good selling skills
  </li>
  <li>
   Positive energy and teamwork ethos
  </li>
  <li>
   Excellent written and oral communication skills.
  </li>
  <li>
   Strong English language
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   Good understanding of the services
  </li>
  <li>
   Be highly computer literate, particularly in Microsoft Office Products.
  </li>
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   Targets
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   <br/>
  </li>
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 Key performance indicators and targets to be agreed.
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   Commission or incentives
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  </li>
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  Commissions Or Incentives To Be Agreed. Important Notes
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   Commission is only payable if all KPI targets are achieved.
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   Typical Working Conditions
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  </li>
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 Normal Working Hours40 hours a week
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 Working Timing is rotating shift.
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 Work may require occasional weekend and/or evening work
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Customer Service Representative

<figure class="table"><table><tbody><tr><td><p><strong>&nbsp;BRIEF DESCRIPTIONOF JOB FUNCTION</strong></p><p>&nbsp;</p><p>The&nbsp;Call&nbsp;Centre&nbsp;Agent&nbsp;is&nbsp;responsible for&nbsp;incoming&nbsp;and&nbsp;outgoing&nbsp;calls.&nbsp;The&nbsp;role&nbsp;involves&nbsp;sales&nbsp;and customer service.</p><p>This&nbsp;role&nbsp;requires&nbsp;an&nbsp;individual&nbsp;who&nbsp;is&nbsp;self-motivated with&nbsp;high&nbsp;levels of&nbsp;energy&nbsp;and&nbsp;drive.&nbsp;The&nbsp;Call</p><p>Centre&nbsp;Agent&nbsp;must&nbsp;have&nbsp;strong&nbsp;communication&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;maintain&nbsp;good&nbsp;rapport&nbsp;on the phone.</p><p>&nbsp;</p><ol><li><strong>DUTIES ACTUALLY PERFORMED BY&nbsp;THIS&nbsp;POSITION:</strong></li></ol><p>&nbsp;</p><ol><li>Answer all calls&nbsp;within 2 rings</li><li>&nbsp;Cordial and positive tone of&nbsp;voice in all&nbsp;calls</li><li>Focus on needs of&nbsp;the customer and provide for their&nbsp;queries and requests</li><li>Sell, up-sell and cross-sell different products and services&nbsp;to the customer</li><li>Ensure the next&nbsp;steps and requirements are aligned&nbsp;and clarified&nbsp;with the customer before the end of&nbsp;the call</li><li>Data entry</li><li>Filing&nbsp;and documentation&nbsp;management</li><li>Updating&nbsp;information and ensuring&nbsp;accuracy&nbsp;of&nbsp;data records</li></ol></td></tr><tr><td><ol><li><strong>ESSENTIAL QUALIFICATION&nbsp;REQUIRED&nbsp;(EDUCATION/&nbsp;EXPERIENCE/ SKILLS)</strong></li></ol><p>&nbsp;</p><ol><li>Minimum of&nbsp;high school certification</li><li>Diploma and some form&nbsp;of&nbsp;work experience is&nbsp;preferred</li><li>Strong communication skills</li><li>Good&nbsp;selling&nbsp;skills</li><li>Positive energy&nbsp;and&nbsp;teamwork ethos</li><li>Excellent written and oral communication skills.</li><li>Strong English language</li><li>Good&nbsp;understanding&nbsp;of&nbsp;the services</li><li>Be highly&nbsp;computer literate, particularly in Microsoft Office Products.</li></ol><p><strong>&nbsp;</strong></p><ol><li><strong>Targets</strong></li></ol><p>Key&nbsp;performance indicators&nbsp;and&nbsp;targets&nbsp;to&nbsp;be agreed.</p><p>&nbsp;</p><ol><li><strong>Commission&nbsp;or&nbsp;incentives</strong></li></ol><p>Commissions or incentives&nbsp;to be agreed. Important notes:</p><ul><li>Commission is&nbsp;only&nbsp;payable if&nbsp;all KPI&nbsp;targets are achieved.</li></ul><p>&nbsp;</p><ol><li><strong>Typical Working Conditions</strong></li></ol><p>&nbsp;</p><p>Normal Working&nbsp;Hours40 hours&nbsp;a&nbsp;week</p><p>Working&nbsp;Timing is rotating&nbsp;shift.</p><p>Work may&nbsp;require occasional weekend and/or evening work</p></td></tr></tbody></table></figure>

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8009 call centre agent jobs NEAR_ME

Call Centre Agent

Call Centre Agent (Locum)

Call Centre Agent-Technical Support

Call Centre Agent (Bahrainis with GDS experience)

Experienced Telemarketing Executive / Call Centre Agent (CCA)

Customer Service Representative

Customer Service Representative