call centre representative

WEBDOC Medical Complex Kahuta

Customer Service Representative (CSR)Position Title: Customer Service Representative (CSR)Department: Customer Support / Call CenterReporting To: Team Lead / SupervisorShift Timing: 9:00 AM to 5:00 PM OR 1:00 PM to 9:00 PMGeneral Duties:<ul><li>Inbound Calls Handling</li></ul>Attend incoming calls from telecom numbers and provide accurate information.Respond to customer queries promptly and professionally.Guide customers regarding available services, packages, and benefits.<ul><li>Insurance Services</li></ul>Provide information to customers regarding insurance products and services.Handle queries related to claims, policy details, and coverage.Record customer interest and forward leads to the concerned department if required.<ul><li>Customer Assistance</li></ul>Listen actively to customer concerns and resolve issues effectively.Maintain politeness and professionalism during all interactions.Escalate unresolved issues to the supervisor/manager.<ul><li>Call Documentation</li></ul>Log all customer interactions in the system (CRM/Database).Ensure correct categorization of calls (service inquiry, insurance inquiry, complaint, etc.).Maintain daily call records and report to the team lead.<ul><li>Service Quality</li></ul>Follow company protocols, scripts, and compliance guidelines.Ensure timely response within defined service levels.Maintain high-quality customer interaction standards.<ul><li>Team Support</li></ul>Coordinate with fellow CSRs and team leads for smooth operations.Participate in training sessions to stay updated on services and policies.Provide feedback for improving customer service processes.&#9989; Key Skills Required:Excellent communication skills (verbal &amp; listening).Patience, empathy, and problem-solving ability.Basic knowledge of telecom and insurance products.Ability to work under pressure and handle high call volume.Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadJob Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Centre Representative

Sure Load Trucking

About Us:Sure Load Trucking is a growing name in the U.S. trucking industry. We specialize in providing top-quality logistics and dispatching services to American clients. We are now looking to expand our Call Centre team with motivated and talented individuals.Position: Customer Sales Representative (CSR)This is a Call Centre job for our USA Campaign (Night Job).Responsibilities:<ul><li>Handle inbound and outbound calls with U.S.-based clients.</li><li>Assist customers and truck drivers with inquiries, bookings, and service updates.</li><li>Provide excellent customer support while maintaining professionalism.</li><li>Achieve daily/weekly call and sales targets.</li><li>Maintain accurate call logs and reports.</li></ul>Requirements:<ul><li>Minimum 6 months of call centre or sales experience.</li><li>Strong English communication skills (speaking and listening).</li><li>Confidence, energy, and a positive attitude.</li><li>Ability to work night shifts (U.S. time zone).</li><li>Male &amp; Female candidates are encouraged to apply.</li></ul>What We Offer:<ul><li>Professional and friendly work environment.</li><li>Competitive salary with performance-based incentives.</li><li>Opportunities for growth in the trucking and logistics industry.</li><li>Training and skill development.</li></ul>How to Apply:Send your CV via WhatsApp at: 0349-0052125 Walk-in interviews at: Plaza 18, Bahria Square Commercial, Bahria Town Phase 7, RawalpindiJob Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

CSR , Trucking and dispatching ,Calling Job , USA campaign , Night shift. Males and Females

SouKare Pharmacy LLC

souKare is a health-tech start-up that provides simpler, sooner, smarter solution to delivering and consuming healthcare essentials in the region. souKare&rsquo;s digital platform is leveraging technology to deliver a best-in-class pharmacy solution at your doorstep while creating a seamless hassle-free health care journey for the end-user.souKare is in the process of expanding its call centre team, and we are now on the lookout for an energetic and agile Customer Service/ Call Centre Representative. As part of our growing customer service team, you will be responsible for 3 key areas listed below to help enhance service and order fulfillment:1. Order Confirmation &ndash; Calling customers to confirm their order and delivery timings2. After sales service &ndash; Complaint resolution, escalation issues, following up on orders that are overdue due to missing customer/ delivery information, or product unavailabilityIn addition to this, you may be required to assist the Operations team with Adhoc requests including handling customer service inquiries via email, and other tasks.What are we looking for?<ul><li>Strong verbal and written communication skills</li><li>Prior work experience as a customer service/ call center agent is required, ideally 2+ years</li><li>Arabic fluency - verbal &amp; written - is preferred</li><li>Familiarity with locations in Dubai and distances between them</li><li>Previous experience in e-commerce, start-up, or fast-paced environment is a huge plus!</li><li>Comfortable with Microsoft Office</li><li>Positive and friendly attitude</li><li>Structured, organized and fast-worker</li><li>High energy and fast learner &ndash; someone who enjoys working in a fast-paced and dynamic environment</li><li>Team player</li></ul>Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have prior experience in the eCommerce space?</li><li>If selected, would you be able to join the souKare team immediately? If not, please specify your notice period.</li></ul>Experience:<ul><li>Call Centre Agent/ Representative: 1 year (Required)</li></ul>

Call Center Agent

Telemarketing

We are seeking friendly, detail-oriented, and customer-focused individuals to join our Call Centre as Customer Service Representatives (CSR). In this role, you will assist customers with booking travel accommodations, answering questions about resorts and packages, resolving issues, and providing exceptional service to ensure a seamless travel experience.Requirments:<ul><li>Intermediate | O Level | Graduate.</li><li>Fluent in English.</li></ul>Excellent verbal and written communication skills.Strong attention to detail and problem-solving abilities.Ability to multitask and work in a fast-paced environment.Customer-centric mindsetStrong interpersonal and communication skillsTime management and organizational skillsSales or upselling capabilityPatience and empathy when handling concerns or complaintsIntermediate or Bachelors.Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-timePay: Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan e Iqbal</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Customer Support Repesentative - Evening shift

Customer Relationship Agent - Evening shift

We are seeking friendly, detail-oriented, and customer-focused individuals to join our Call Centre as Customer Service Representatives (CSR). In this role, you will assist customers with booking travel accommodations, answering questions about resorts and packages, resolving issues, and providing exceptional service to ensure a seamless travel experience.Requirments:<ul><li>Intermediate | O Level | Graduate.</li><li>Fluent in English.</li></ul>Excellent verbal and written communication skills.Strong attention to detail and problem-solving abilities.Ability to multitask and work in a fast-paced environment.Customer-centric mindsetStrong interpersonal and communication skillsTime management and organizational skillsSales or upselling capabilityPatience and empathy when handling concerns or complaintsIntermediate or Bachelors.Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

INTERMEDIATE & FRESH GRADUATEs - Customer Support Representative

We are seeking friendly, detail-oriented, and customer-focused individuals to join our Call Centre as Customer Service Representatives (CSR). In this role, you will assist customers with booking travel accommodations, answering questions about resorts and packages, resolving issues, and providing exceptional service to ensure a seamless travel experience.Requirments:<ul><li>Intermediate | O Level | Graduate.</li><li>Fluent in English.</li></ul>Excellent verbal and written communication skills.Strong attention to detail and problem-solving abilities.Ability to multitask and work in a fast-paced environment.Customer-centric mindsetStrong interpersonal and communication skillsTime management and organizational skillsSales or upselling capabilityPatience and empathy when handling concerns or complaints&middot; Matriculation/Intermediate/ fresh candidates are encouraged to apply.Intermediate or Bachelors.Fixed Salary + Uncapped Commissions + Daily &amp; Weekly IncentivesJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

Call Centre Agents -Intermediate & graduates -part&full-time

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