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call centre team leadmanager

EmiraTalent

NEW JOB Were HIRING! Call Centre TEAM LEAD / MANAGER Sharjah : Our client a leading IT & Security leader who provides premier management technical and professional services in the fields of Information Technology and Security Systems to help clients successfully manage complex businesses projects and facilities is looking to speak with Call Centre professionals that are considering a move. Role Objective Overseeing and leading the day day operations to ensure they meet or exceed performance and service quality goals; this role involves managing a team of call centre agents and the Site Support Team. You will be responsible for implementing strategies aimed at enhancing customer service operational efficiency and staff development. In addition you will be expected to act as a bridge between the client and internal cross functional teams serving as the point of contact for all EPM related concerns. Key Responsibilities / Accountabilities <ul> <li>Lead mentor and motivate a call centre and site support team fostering a positive and productive work environment.</li> <li>Set performance goals and expectations for the team and provide ongoing feedback and coaching to ensure targets are met.</li> <li>Implement quality assurance programs and performance improvement plans to enhance the quality of customer interactions.</li> <li>Plan and manage staffing levels, schedules and workforce allocation to meet service level agreements (SLA) and operational requirements.</li> <li>Develop and deliver periodic internal training programs for call centre agents focusing on product knowledge, customer service skills and call handling techniques.</li> <li>Develop and deliver periodic internal training programs for the Site Support Team to enable them to better perform their job onsite.</li> <li>Implement cost saving measures while maintaining high quality service.</li> <li>Use data driven insights to make informed decisions and implement strategies.</li> <li>Stay current with call centre technologies and trends to optimize operations.</li> <li>Ensure that all customer interactions are handled professionally and in a manner that consistently delivers exceptional service.</li> <li>Preparing ad hoc reports to management and customer whenever required.</li> <li>Managing and updating stock inventory.</li> <li>Working with individuals or teams from different functional areas or departments together to achieve common goals and objectives.</li> <li>Maintaining strict confidentiality.</li> <li>Perform additional responsibilities that may be added from time to time depending on organizational requirements.</li> </ul> Qualifications Required Experience: Manager

Call Centre Team LeadManager

AL AMAL MEDICAL CENTRE

Location: Al Amal Medical Centre &ndash; Sharjah, Al Taawun &ndash; Etihad Street &ndash; Al Hilal Tower, 2nd Floor Working Hours: Daily, 9:00 AM &ndash; 9:00 PMJob Description:Al Amal Medical Centre is seeking a qualified and experienced General Dentist (Dental GP) to join our professional dental team. The ideal candidate will be responsible for diagnosing, treating, and advising patients on comprehensive oral health care using modern techniques and equipment.Key Responsibilities:<ul><li>Provide general dental treatments including fillings, scaling, polishing, extractions, and preventive care.</li><li>Diagnose dental conditions through clinical examination and X-rays.</li><li>Educate patients on proper oral hygiene and preventive dental care.</li><li>Manage and treat dental emergencies when required.</li><li>Collaborate with dental specialists (orthodontist, prosthodontist, etc.) when referral is necessary.</li><li>Maintain accurate patient records and adhere to medical documentation standards.</li><li>Ensure infection control and sterilization protocols are strictly followed.</li><li>Contribute to a positive patient experience and uphold clinic reputation and ethics.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Dentistry (BDS / DDS or equivalent).</li><li>Valid MOH License or Evaluation Letter (UAE).</li><li>Minimum 2 years of clinical experience in general dentistry.</li><li>Strong communication and interpersonal skills.</li><li>Professional, ethical, and patient-focused attitude.</li><li>Ability to work as part of a multidisciplinary healthcare team.</li></ul>Job Type: Full-time

General Dentist

Accor

<div>Company Description 
Novotel Sharjah Expo Centre, the first-established Novotel hotel in the city, is located next to Sharjah Expo Centre, close to Dubai, with convenient access to Sharjah's major business &amp; leisure hubs. The wide choice of rooms, with a panoramic view of Mamzar Lagoon, offers each guest the freedom to experience their stay to the maximum. The hotel offers two great restaurants, including Tahi Arabic restaurant.
We have an excellent team with diverse background, education and skills making it a comfortable working environment. 
Job Description 
<ul><li>
Greeting guests and responding to queries.</li><li>
Cleaning of guest rooms as per the Novotel Standards.</li><li>
Replacing used towels and other bathroom amenities, such as shampoo and soap.</li><li>
Vacuuming carpets.</li><li>
Dusting and polishing furniture.</li><li>
Emptying trash containers and ashtrays.</li><li>
Restocking beverages and food items in the minibar.</li><li>
Cleaning public areas, such as corridors.</li><li>
Reporting any technical issues and maintenance needs.</li><li>
Updating status of guest rooms on assignment sheet.</li><li>
Returning and restocking cleaning cart at shift end.</li></ul> 

Qualifications 
<ul><li>
High school or diploma certificate.</li><li>
Previous guest service and/or housekeeping experience.</li><li>
Experience using industrial cleaning equipment and products.</li><li>
Flexible working hours.</li><li>
Ability to work with little or no supervision while meeting high-performance standards.</li><li>
Physical mobility and stamina.</li><li>
Ability to follow instructions of the Housekeeping Supervisor.</li><li>
Professional and polite.</li></ul> 

Additional Information 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
http://www.novotelsharjahexpocentre.com/</div>

Room Attendant

Al Amal Medical Centre is looking for a qualified and compassionate MOH Licensed Nurse to join our healthcare team. The ideal candidate should be professional, caring, and experienced in providing high-quality patient care in a clinical environment.Key Responsibilities:<ul><li>Provide direct nursing care to patients as per MOH and clinic standards.</li><li>Assist doctors during medical procedures and consultations.</li><li>Administer medications, dressings, and injections as prescribed.</li><li>Monitor and record patients&rsquo; vital signs and medical history.</li><li>Ensure infection control and sterilization protocols are followed at all times.</li><li>Maintain accurate and up-to-date patient records.</li><li>Prepare and organize treatment rooms before and after procedures.</li><li>Support other healthcare team members to ensure smooth patient flow.</li><li>Educate patients about prescribed treatments and general health care.</li></ul>Requirements:<ul><li>Valid MOH license (Ministry of Health &ndash; UAE).</li></ul>Job Type: Full-time

Staff Nurse (Arabic speaker)

Al Waha Medical Center

We are looking to hire a homeopathic pratitioner at our established centrewe require an experienced doctorwe require the doctor to be well versed with media interactionsPost CV to alwaha center786@gmail.comsalary will be on comission basisJob Type: Full-time

homeopathic practitioner

print now for design and artwork services

We are looking for a dedicated and responsible Office Girl / Cleaner to join our team at our Printing Press company.Responsibilities:<ul><li>Maintain cleanliness and organization in the office and warehouse.</li><li>Serve tea, coffee, and refreshments to customers and staff.</li><li>Assist in handling basic office tasks when required.</li><li>Support smooth day-to-day operations in the workplace.</li></ul>Requirements:<ul><li>Previous experience in office cleaning/serving is an advantage.</li><li>Polite, hardworking, and reliable personality.</li><li>Ability to follow instructions and work independently.</li><li>Must be punctual and professional.</li><li>With OWN VISA.</li></ul>Location: - Industrial Area 11 - Warehouse No. 2 - Industrial Area - SharjahFree Transportation Provided:Pick-up &amp; Drop-off Locations:<ul><li>Salah Al Din Area (for Dubai-based candidates)</li><li>Near Sahara Centre (for Sharjah-based candidates)</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED1,200.00 - AED1,500.00 per monthAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your Nationality?</li></ul>

Office Girl / Cleaner

Ferticlinic Fertilization Centre - Ras Al Khaimah

Location: FertiClinic Fertilization Centre LLC - Sharjah Department: Administration Employment Type: Full-timeAbout the Role: We are seeking a proactive and detail-oriented Emirati Marketing &amp; Admin Assistant to support daily administrative operations and assist with marketing activities for our clinic. The ideal candidate will have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.Key Responsibilities:<ul><li>Provide administrative support to the management and operational teams</li><li>Handle documentation, filing, appointment coordination, and email communication</li><li>Assist in marketing activities including social media coordination, content support, and campaigns</li><li>Prepare reports, presentations, and maintain internal records</li><li>Support front-office needs as required</li><li>Coordinate with internal departments for workflow efficiency</li><li>Ensure professionalism and confidentiality in all tasks</li></ul>Qualifications &amp; Requirements:<ul><li>Must be a UAE National (Emirati) with a valid Family Book.&mdash; Mandatory</li><li>Diploma or Bachelor&rsquo;s degree in Business Administration, Marketing, or related field</li><li>Excellent written and verbal communication skills in English</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Strong organizational and multitasking skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can join immediately? </li><li>With valid Family Book?</li></ul>Experience:<ul><li>Admin and Marketing: 1 year (Preferred)</li></ul>

Marketing & Admin Assistant (UAE National Only)

Explore 409+ Call centre team leadmanager in Sharjah Jobs In Flight Crew Member Jobs In Sharjah United Arab Emirates this November. Find roles across top companies and apply now to boost your career.