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call centre team leadmanager

EmiraTalent

NEW JOB Were HIRING! Call Centre TEAM LEAD / MANAGER Sharjah : Our client a leading IT & Security leader who provides premier management technical and professional services in the fields of Information Technology and Security Systems to help clients successfully manage complex businesses projects and facilities is looking to speak with Call Centre professionals that are considering a move. Role Objective Overseeing and leading the day day operations to ensure they meet or exceed performance and service quality goals; this role involves managing a team of call centre agents and the Site Support Team. You will be responsible for implementing strategies aimed at enhancing customer service operational efficiency and staff development. In addition you will be expected to act as a bridge between the client and internal cross functional teams serving as the point of contact for all EPM related concerns. Key Responsibilities / Accountabilities <ul> <li>Lead mentor and motivate a call centre and site support team fostering a positive and productive work environment.</li> <li>Set performance goals and expectations for the team and provide ongoing feedback and coaching to ensure targets are met.</li> <li>Implement quality assurance programs and performance improvement plans to enhance the quality of customer interactions.</li> <li>Plan and manage staffing levels, schedules and workforce allocation to meet service level agreements (SLA) and operational requirements.</li> <li>Develop and deliver periodic internal training programs for call centre agents focusing on product knowledge, customer service skills and call handling techniques.</li> <li>Develop and deliver periodic internal training programs for the Site Support Team to enable them to better perform their job onsite.</li> <li>Implement cost saving measures while maintaining high quality service.</li> <li>Use data driven insights to make informed decisions and implement strategies.</li> <li>Stay current with call centre technologies and trends to optimize operations.</li> <li>Ensure that all customer interactions are handled professionally and in a manner that consistently delivers exceptional service.</li> <li>Preparing ad hoc reports to management and customer whenever required.</li> <li>Managing and updating stock inventory.</li> <li>Working with individuals or teams from different functional areas or departments together to achieve common goals and objectives.</li> <li>Maintaining strict confidentiality.</li> <li>Perform additional responsibilities that may be added from time to time depending on organizational requirements.</li> </ul> Qualifications Required Experience: Manager

Call Centre Team LeadManager

excel auditing and accounting

looking for a marketing person to work in our medical centre located in industrial area, sharjah.salary offered: dhs.2,000/- plus commissionJob Type: Full-timePay: AED1,500.00 - AED2,000.00 per month

Marketing person

looking for a moh registered nurse on husband's visa to work in a medical centre in industrial area, sharjah.salary offered dhs.3,500/-Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

moh registered nurse

AL AMAL MEDICAL CENTRE

Al Amal Medical Centre is looking for a qualified and compassionate MOH Licensed Nurse to join our healthcare team. The ideal candidate should be professional, caring, and experienced in providing high-quality patient care in a clinical environment.Key Responsibilities:<ul><li>Provide direct nursing care to patients as per MOH and clinic standards.</li><li>Assist doctors during medical procedures and consultations.</li><li>Administer medications, dressings, and injections as prescribed.</li><li>Monitor and record patients&rsquo; vital signs and medical history.</li><li>Ensure infection control and sterilization protocols are followed at all times.</li><li>Maintain accurate and up-to-date patient records.</li><li>Prepare and organize treatment rooms before and after procedures.</li><li>Support other healthcare team members to ensure smooth patient flow.</li><li>Educate patients about prescribed treatments and general health care.</li></ul>Requirements:<ul><li>Valid MOH license (Ministry of Health &ndash; UAE).</li></ul>Job Type: Full-time

Staff Nurse (Arabic speaker)

A.A Joyland (Pvt) Ltd

We are looking to hire Supervisor for one of our new entity in Sharjah UAEPosition: SupervisorLocation: Sahara Centre &ndash; Sharjah UAEExperience: 2 years in retailJob Duties:* Manage daily operations* Assigned staff duties* Manage daily attendance &amp; overtime* School &amp; Birthdays event executions* Address Customer QueriesInterested candidates may share their Cvs at career@kidshq.ae with mentioning the position title in the subject lineJob Type: Permanent

Supervisor

We are looking for a dedicated and professional Dental Nurse to join our dental team at Al Amal Medical Centre. The ideal candidate will assist the dentist during treatments, ensure patient comfort, maintain high standards of hygiene, and manage dental instruments and materials efficiently.Key Responsibilities:<ul><li>Assist dentists during dental procedures and treatments.</li><li>Prepare and sterilize dental instruments and equipment.</li><li>Ensure the dental room is clean, organized, and ready for use.</li><li>Maintain accurate patient records and treatment details.</li><li>Provide chairside support to dentists and reassurance to patients.</li><li>Follow strict infection control and sterilization protocols.</li><li>Manage stock and inventory of dental materials and instruments.</li><li>Educate patients on oral hygiene and post-treatment care.</li><li>Ensure compliance with MOH/DHA regulations and clinic policies.</li></ul>Requirements:<ul><li>Diploma or Certificate in Dental Nursing or related field.</li><li>Valid MOH/DHA license or eligibility letter preferred.</li><li>Minimum 1 year of experience in a dental clinic.</li><li>Excellent communication and patient care skills.</li><li>Strong attention to detail and hygiene standards.</li><li>Able to work effici</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Registered Nurse Dental

Ferticlinic Fertilization Centre - Ras Al Khaimah

Location: FertiClinic Fertilization Centre LLC - Sharjah Department: Administration Employment Type: Full-timeAbout the Role: We are seeking a proactive and detail-oriented Emirati Marketing &amp; Admin Assistant to support daily administrative operations and assist with marketing activities for our clinic. The ideal candidate will have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.Key Responsibilities:<ul><li>Provide administrative support to the management and operational teams</li><li>Handle documentation, filing, appointment coordination, and email communication</li><li>Assist in marketing activities including social media coordination, content support, and campaigns</li><li>Prepare reports, presentations, and maintain internal records</li><li>Support front-office needs as required</li><li>Coordinate with internal departments for workflow efficiency</li><li>Ensure professionalism and confidentiality in all tasks</li></ul>Qualifications &amp; Requirements:<ul><li>Must be a UAE National (Emirati) with a valid Family Book.&mdash; Mandatory</li><li>Diploma or Bachelor&rsquo;s degree in Business Administration, Marketing, or related field</li><li>Excellent written and verbal communication skills in English</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Strong organizational and multitasking skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can join immediately? </li><li>With valid Family Book?</li></ul>Experience:<ul><li>Admin and Marketing: 1 year (Preferred)</li></ul>

Marketing & Admin Assistant (UAE National Only)

Explore 426+ Call centre team leadmanager in Sharjah Jobs In Sharjah Jobs In Sharjah United Arab Emirates this November. Find roles across top companies and apply now to boost your career.