campus supervisor

PERRIS UNION HIGH SCHOOL DISTRICT

<div>DETAILS ABOUT THIS POSITION:<ul><li>
Number of Openings (at the time of posting): 2</li><li>
Salary: ($4,241.30 -$5,433.39/month)</li><li>
Length of Work Year: Full-time: 8 hours / Work Year: K (10 Month) / Work days/year: 189 days</li><li>
Work hours: Pincate Middle School, M-F: 7:15 am - 3:45 pm; Perris High School, M-F: 7:30 AM - 4:00 PM (Hours may change due to internal interest)</li><li>
Locations: Pinacate Middle School and Perris High School (Site may change due to internal interest)</li></ul>
JOB QUALIFICATIONS 
Education:
High School Diploma or General Education Diploma 
Training provided and to be completed during employment:<ul><li> 
Completion of 24 hours of California mandated training per Education Code 38001.5 for school district security personnel prior to completion of probation</li><li>Completion of District mandated training within one year of date of employment</li></ul> 
Experience:
Experience working with students requiring a specialized learning environment is desirable 
Required Attachment:
CPR/First Aid card/certificates will be required at time of hire. 
Please Note: PUHSD will automatically email identified References upon submission of the application. All applicants are encouraged to notify their References prior to submitting their application. 
ADDITIONAL LINKS:<ul><li>
Job Description Link: Campus Supervisor Job Description</li><li>
District website: Perris Union High School District</li><li>
Benefits: Employee Benefits</li></ul> 
OUR DISTRICT: 
The mission of Perris Union High School District is to create high-quality relevant learning opportunities for all in a safe and caring environment. We will develop a high-quality, caring staff who will be dedicated to learning, and connect students to their education and potential goals. We will care for all students while developing a growth mindset through collaboration, creativity, communication, and critical thinking. 
APPLICATION DIRECTIONS:<ul><li>
Answer all questions completely and accurately. Failure to fully complete application may result in disqualification.</li><li>
If you attach a driver&rsquo;s license or any document with a photo of yourself and/or indicating your age, your application will be automatically rejected and screened out. Do not attach a driver's license, DMV records or any forms of identification.</li><li>
Employment is contingent upon passing a pre-employment clearance which consists of a live scan fingerprint clearance, a drug screening and a current verification of a negative TB assessment or chest x-ray. A physical exam may also be required depending on the position.</li></ul>
WHAT HAPPENS AFTER I APPLY? 
Due to the high volume of applications received, Perris Union High School District requests that you do not contact the Human Resources office regarding the status of your application. Applications will be carefully reviewed and those with the most appropriate education, experience, and training will be contacted to continue in the process. 
If it is determined that you will not be moving forward, you will receive a regret email. If you meet the minimum requirements for this position, you may be contacted with the exact date/time for testing by e-mail. 
A passing score of 70 percent or better on the examination is required to be considered further. Candidates selected to be interviewed will be contacted with the exact date/time for their interview by e-mail. 
Please check your spam settings on your e-mail account to avoid missing these notifications. The status of your application can be viewed on the Application Status tab in your TalentED account. 
NONDISCRIMINATION/SEXUAL HARASSMENT IN EMPLOYMENT The Governing Board desires to provide a positive work environment where employees and job applicants are assured of equal access and opportunities and are free from harassment in accordance with law. The Board prohibits district employees from discriminating against or harassing any other district employee or job applicant on the basis of the person's actual or perceived race, religious creed, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, gender identity, gender expression, sex, or sexual orientation. BP 4030 The Governing Board prohibits sexual harassment of district employees and job applicants. The Board also prohibits retaliatory behavior or action against district employees or other persons who complain, testify or otherwise participate in the complaint process established pursuant to this policy and administrative regulation. BP 4119.11, 4219.11, 4319.11 The Title IX Coordinator for the Perris Union High School District can be reached at 155 E. 4th Street, Perris, CA 92570, or by phone at (951) 943-6369 x80302.</div>

Campus Supervisor I (8 hr)

Orange Lutheran High School

<div>POSITION SUMMARY
The Campus Safety Officer monitors student behavior on the school campus and at select extra-curricular events; patrols and checks facilities for security; performs traffic and crowd control, responds to urgent situations, assists the Success Center staff, and greets and controls access of visitors to the campus
Reports to: Campus Safety Supervisor
Supervisory duties: None
ESSENTIAL DUTIES<ul><li>
Enforce school policies and rules</li><li>
Observe and controls student behavior in non-classroom activities, including, but not limited to, before and after school activities, lunch period, passing periods, and special school activities such as dances, theater performances, and home athletic events</li><li>
Assist school administration in daily tasks including traffic supervision, parking regulations, lunch, break, and chapel supervision</li><li>
Refer students to an Administrator, as necessary</li><li>
Discourage disruptive and potentially dangerous behavior</li><li>
Observe, control, and reports damage to school property</li><li>
Patrol the campus, student parking, and loitering areas, as well as the surrounding off-campus area</li><li>
Secure facilities, including main buildings, classrooms, restrooms, field, and locker rooms</li><li>
Use hand-held radio for communication</li><li>
Locate students on campus; escorts students to/from classes</li><li>
May detain students or non-students until the arrival of law enforcement personnel</li><li>
Assist in the evacuation of buildings</li><li>
Assist in checking for weapons, drugs, or alcohol by established procedures</li><li>
Discuss behavior and attendance problems informally with students</li><li>
Identify and checks the presence of any unauthorized individuals on campus</li><li>
Respond to reports of injuries or emergencies</li><li>
Complete reports, as required</li><li>
Drive cart or other light vehicles around the campus</li><li>
Greet and assists campus visitors, parents, and students</li><li>
Assist faculty in classroom supervision as needed</li></ul>
ADDITIONAL DUTIES<ul><li>
Additional duties as assigned</li><li>
Assist Maintenance/Custodial staff as needed</li><li>
Assist Success Center/Welcome Center staff as needed</li><li>
Attend department and faculty meetings and required school functions</li></ul>
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications and competencies listed below represent the required knowledge, skills, abilities, and physical demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position
Education
Completed High School
Experience
Some paid or volunteer experience on campus or security supervision, or any combination of training, education, and experience that could likely provide the desired knowledge and abilities
LICENSES, CERTIFICATES, AND CLEARANCES<ul><li>
Valid Fingerprint</li><li>
Valid CPR and First Aid certifications</li><li>
TB Risk Assessment</li><li>
Ministry Safe Clearance</li></ul>
KEY COMPETENCIES
Knowledge<ul><li>
The ministry and purpose of an Orange Lutheran education</li><li>
School policies, rules, and regulations</li><li>
General concepts of adolescent behavior</li><li>
Techniques used in controlling students</li><li>
Appropriate safety precautions and procedures</li><li>
Routine record keeping</li><li>
Safe working methods and procedures</li></ul>
Skills and Abilities<ul><li>
Verbal and written communication skills Speak clearly and effectively with students, parents, and co-workers; listen actively, write accurate and complete reports</li><li>
Interpersonal skills demonstrate a caring attitude, establish and maintain positive relationships and trust; demonstrate professionalism</li><li>
Problem-solving skills Recognizes potential problems; identifies information needed to solve problems effectively</li><li>
Basic technology skills; ability to use a computer for word processing, email, browser, and record-keeping applications</li><li>
Maintain confidentiality, when necessary</li></ul>
PERSONAL CHARACTERISTICS<ul><li>
Exhibits the highest level of Christian integrity his/her life reflects Christ-like morals, behavior, attitude, and leadership</li><li>
Integrates faith and prayer in the performance of job duties</li><li>
Foster a Christ-centered environment focused on Grateful Servanthood, Accountability, Compassion, and Collaboration, in alignment with our Guiding Principles</li><li>
Ability to articulate their Christian faith</li><li>
An active member of a Christian church</li></ul>
PHYSICAL REQUIREMENTS<ul><li>
The employee must have the physical abilities to perform the essential functions of the job as outlined above</li><li>
Frequently move about the campus, sit for extended periods, talk and hear, use hands to handle, feel, or grasp objects</li><li>
Occasionally stand, walk, push, pull, or lift, up to 50 pounds, reach with hands or arms, climb, balance, stoop, kneel, crawl, taste, or smell</li></ul>
WORK ENVIRONMENT
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<ul><li>
The majority of work is performed in a climate-controlled school setting, with occasional outside exposure to varying weather conditions.</li><li>
The noise level is that of a typical quiet office setting with occasional exposure to moderate to loud noise at school events</li></ul>
This job description intends to provide a representative summary of the essential functions that will be required of positions given this title and should not be construed as a declaration of specific duties and responsibilities of any particular position. Employees will be assigned specific job-related duties through their hiring departments to address the school's needs and changing business practices. Specific job-related duties assigned by hiring departments shall be consistent with the representative essential functions listed above and shall not be construed as expanding a particular position's role, scope, FLSA status, or grade.</div>

Campus Safety Worker Full-Time

<div>POSITION SUMMARY
Temporary Campus Safety Officer monitors student behavior on the school campus and at select extra-curricular events; patrols and checks facilities for security; performs traffic and crowd control, responds to urgent situations, assists the Success Center staff, and greets and controls access of visitors to the campus. This is a part-time, as-needed position.
Reports to: Campus Safety Supervisor
Supervisory duties: None
ESSENTIAL DUTIES<ul><li>
Enforces school policies and rules</li><li>
Observes and controls student behavior in non-classroom activities, including, but not limited to, before and after school activities, lunch periods, passing periods, and special school activities such as dances, theater performances, and home athletic events</li><li>
Assists school administration in daily tasks including traffic supervision, parking regulations, lunch, break, and chapel supervision</li><li>
Refers students to an Administrator, as necessary</li><li>
Discourages disruptive and potentially dangerous behavior</li><li>
Observes, controls, and reports damage to school property</li><li>
Patrols the campus, student parking, and loitering areas, as well as the surrounding off-campus area</li><li>
Secures facilities, including main buildings, classrooms, restrooms, field, and locker rooms</li><li>
Uses hand-held radio for communication</li><li>
Locates students on campus; escorts students to/from classes</li><li>
May detain students or non-students until the arrival of law enforcement personnel</li><li>
Assists in the evacuation of buildings</li><li>
Assists in checking for weapons, drugs, or alcohol by established procedures</li><li>
Discusses behavior and attendance problems informally with students</li><li>
Identifies and checks the presence of any unauthorized individuals on campus</li><li>
Responds to reports of injuries or emergencies</li><li>
Completes reports, as required</li><li>
Drives carts or other light vehicles around the campus</li><li>
Greets and assists campus visitors, parents, students</li><li>
Assists faculty in classroom supervision as needed</li></ul>
ADDITIONAL DUTIES<ul><li>
Additional duties as assigned</li><li>
Assists Maintenance/Custodial staff as needed</li><li>
Assists Success Center/Welcome Center staff as needed</li><li>
Attends department and faculty meetings and required school functions</li></ul>
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications and competencies listed below represent the knowledge, skills, abilities, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position
Education
High School Diploma
Experience
Some paid or volunteer experience on campus security supervision, or any combination of training, education, and experience that could likely provide the desired knowledge and abilities
LICENSES, CERTIFICATES, AND CLEARANCES<ul><li>
Valid Fingerprint</li><li>
Valid CPR and First Aid certifications</li><li>
TB Risk Assessment</li><li>
Ministry Safe Clearance</li></ul>
KEY COMPETENCIES
Knowledge<ul><li>
The ministry and purpose of an Orange Lutheran education.</li><li>
School policies, rules, and regulations</li><li>
General concepts of adolescent behavior</li><li>
Techniques used in controlling students</li><li>
Appropriate safety precautions and procedures</li><li>
Routine record keeping</li><li>
Safe working methods and procedures</li></ul>
Skills and Abilities<ul><li>
Verbal and written communication skills Speak clearly and effectively with students, parents, and co-workers; listen actively, write accurate and complete reports</li><li>
Interpersonal skills demonstrate a caring attitude, establish and maintain positive relationships and trust; demonstrate professionalism</li><li>
Problem-solving skills Recognizes potential problems; identifies information needed to effectively solve problems</li><li>
Basic technology skills; ability to use a computer for word processing, email, browser, and record-keeping applications</li><li>
Maintain confidentiality, when necessary</li></ul>
PERSONAL CHARACTERISTICS<ul><li>
Exhibits the highest level of Christian integrity his/her life reflects Christ-like morals, behavior, attitude, and leadership</li><li>
Integrates faith and prayer in the performance of job duties</li><li>
Foster a Christ-centered environment focused on Grateful Servanthood, Accountability, Compassion, and Collaboration, in alignment with our Guiding Principles</li><li>
Ability to articulate their Christian faith</li><li>
An active member of a Christian church</li></ul>
PHYSICAL REQUIREMENTS<ul><li>
The employee must have the physical abilities to perform the essential functions of the job as outlined above</li><li>
Frequently move about the campus, sit for extended periods, talk and hear, use hands to handle, feel, or grasp objects</li><li>
Occasionally stand, walk, push, pull, or lift, up to 50 pounds, reach with hands or arms, climb, balance, stoop, kneel, crawl, taste, or smell</li></ul>
WORK ENVIRONMENT
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<ul><li>
The majority of work is performed in a climate-controlled school setting, with occasional outside exposure to varying weather conditions.</li><li>
The noise level is that of a typical quiet office setting with occasional exposure to moderate to loud noise at school events</li></ul>
This job description intends to provide a representative summary of the essential functions that will be required of positions given this title and should not be construed as a declaration of specific duties and responsibilities of any particular position. Employees will be assigned specific job-related duties through their hiring departments to address the needs of the school and changing business practices. Specific job-related duties assigned by hiring departments shall be consistent with the representative essential functions listed above and shall not be construed as expanding a particular position's role, scope, FLSA status, or grade.</div>

Campus Safety Worker - Temporary

Dar e Arqam School

We are looking for a dynamic, responsible, and experienced Campus Coordinator to join our Boys Campus and lead academic and administrative operations effectively.Position: Campus Coordinator &ndash; Boys CampusKey Responsibilities:* Supervise academic and administrative activities of the campus* Coordinate with teachers and staff to maintain educational standards* Ensure discipline, organization, and smooth campus operations* Communicate effectively with parents and management* Monitor student progress and staff performanceRequirements:✔ Master&rsquo;s / Bachelor&rsquo;s Degree in Education or relevant field✔ Minimum 1 - 2 years of similar experience✔ Strong leadership and communication skills✔ Ability to manage staff and maintain discipline in a boys campus environmentLocation: Maskan Chowrangi, Gulshan-e-IqbalJoin our team and contribute to shaping a positive learning environment for students.Job Type: Full-timePay: From Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Required)</li></ul>Work Location: In person

CAMPUS COORDINATOR - BOYS CAMPUS (FEMALE)

Northbridge University

<div>The Campus Administration Support is responsible for delivering exceptional customer service and administrative and clerical support. Reporting directly to the Campus Executive Director and operating within designated business hours, this position serves as the frontline representative for Northbridge University. The Campus Support Officer is expected to support campus staff to achieve operational targets while upholding company policies. 
Pembroke Pines Campus - In-Person / On-site.
Hourly Pay - $17.00 Per Hour 
Minimum Requirements:<ul><li>
Completed high school diploma or higher.</li><li>
Have excellent customer service skills.</li><li>
Knowledge of Microsoft Outlook, Excel, and Word.</li><li>
Ability to work extended hours (which will include evenings and Saturdays), in order to meet business objectives.</li></ul> 
Essential Duties and Responsibilities:<ul><li>
Provide excellent customer service, including answering incoming calls, transferring calls, listening to voicemails and taking messages.</li><li>
Utilize CRM and Campus Nexus platform to record and document interactions with prospective students.</li><li>
Serve as a liaison to support internal departments and communicate feedback on documents received.</li><li>
Answer questions regarding accreditation, policy, transcript requests, and admissions standards.</li><li>
Maintain quality assurance and audit reports for entered information.</li><li>
Review and process transcript request forms, including contacting institutions when necessary.</li><li>
Request funds for transcript payments and maintain activity logs.</li><li>
Respond emails and correspond with students through CRM within 24 hours.</li><li>
Greet visitors in a professional manner and make them feel welcome.</li><li>
Receive, confirm and accept purchasing orders.</li><li>
Perform accurate data entry for new student enrollment.</li><li>
Scan and upload documents to the system.</li><li>
Assist with school activities and Continuing Education classroom setup.</li><li>
Assist with proctoring certification exams as needed.</li><li>
Process incoming mail/packages sent to the campus</li><li>
Manage, organize and distribute electronic devices for students</li><li>
Conduct inventory checks for campus supplies and marketing materials</li><li>
Adhere to all company policies, procedures, and business ethics codes.</li><li>
Type correspondence as requested by the School Director and Director of Admissions.</li><li>
Logs and assigns leads to each admission representative as directed by the Director of Admissions.</li><li>
Prepare security ID badge for new students and/or staff.</li><li>
Assists in the preparation of certain school activities as needed.</li></ul> 
Benefits:<ul><li>
Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care</li><li>
Dental/Vision Insurance Coverage</li><li>
12 Paid Holidays / Paid Time Off / Paid Volunteer Day</li><li>
401[k] with 50% Employer Matching</li><li>
Short-Term Disability Life Insurance</li><li>
Supplemental Life Insurance Options</li><li>
Growth Opportunities / Education Assistance and Professional Development Benefits</li></ul> 
No Cost Benefits:<ul><li>
Group Life Insurance</li><li>
Long Term Disability</li><li>
Talent Referral Program</li><li>
TicketsatWork - Discount Entertainment Program</li><li>
Enjoy a paid day off on your birthday (available to full-time employees after two years)</li></ul> 
Why Join Northbridge University?
At Northbridge University, you become part of a community devoted to academic excellence, innovation, and human development. Every employee, from faculty to administrative staff, plays a key role in advancing the growth of our students while enhancing their own professional journey. We foster a culture of teamwork, respect, and ongoing learning, where innovative ideas are welcomed and talent is supported. Our employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education.
At Northbridge University, you&rsquo;re not just building a career&mdash;you&rsquo;re creating a meaningful purpose.
For additional information on who we are &ndash; https://northbridge.edu/en/who-we-are
Northbridge University is an Equal Opportunity/Affirmative Action Employer and does not discriminate based on race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.<div>
The selected applicant will undergo a background check, educational verification, and drug testing.</div></div>

Campus Administration Support (Pembroke Pines Campus)

Cleveland Public Library

<div>Description 
 
 
PUBLIC SERVICES MANAGER II &ndash; GARDEN VALLEY CAMPUS
HOURS: 37.5 hours per week
Pay Grade: 6 ($67,100.00)
LOCATION: Garden Valley Campus
EXTERNAL POSTING OPEN UNTIL FILLED 
Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge. 
The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patrons and staff. 
JOB SUMMARY: This position is responsible for the day-to-day operation of a library branch including, but not limited to, supervising staff; performing community outreach and engagement efforts to increase the use of Library services and programs; and collaborating with other departments and staff. Must strive to meet the Library&rsquo;s mission and exemplify its core values. 
JOB REQUIREMENTS:
Education: Bachelors Degree in urban studies, nonprofit management, education, business, organizational leadership, or a related field. Master&rsquo;s Degree preferred; ideal candidates will have a master's degree in Library and Information Science from an ALA accredited college or university. 
WORK EXPERIENCE:
<ul><li>Four years&rsquo; supervisory experience, preferably in a union environment. Two years&rsquo; experience can be substituted for equivalent leadership experience in a community-based organization, professional association, or in a CPL lead worker capacity or equivalent.</li><li>
Two years&rsquo; experience working for an organization that provides community-based services, preferably in an urban setting.</li></ul> 
TECHNICAL EXPERTISE:
<ul><li>Knowledge of library theory, standards, and best practices. General principles and objectives of information technology systems and programs.
</li><li>Accomplish goals and tasks through others by delegation, follow-up and oversight.
</li><li>Ability to work as part of a team and work effectively with persons and communities from diverse cultural, social, and ethnic backgrounds.
</li><li>Experience working with all levels within an organization is required.</li><li>
Experience modifying and adapting existing programs, services, policies and processes to meet changing needs and expectations is required.
</li><li>Working with community leaders, public officials, and other community stakeholders is preferred.</li><li>
Experience managing budgets, resources and people is required.
</li><li>Experience in public library, public-sector, and a union environment is preferred.</li>
Proficiency in MS Office or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc., is preferred. 
<li>
</li></ul>LICENSES/CERTIFICATIONS REQUIRED:
Driver License: Required
Other License: N/A 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:<ul><li>
Plan and manage the day-to-day operations of a Library branch.</li><li>
Coordinate, schedule, supervise, and assign work assignments to staff. Provide direct supervision of staff including orientation, training, discipline, and performance evaluations. Comply with collective bargaining agreement(s). Ensure staff provide exceptional customer service to Library patrons and visitors.
</li><li>Plan and implement programming.</li><li>
Develop collaborative relationships with schools, community groups and leaders, political and leadership representatives, etc. Initiate community outreach, engagement and education efforts to increase the use of Library services and programs.
</li><li>Demonstrate fiscal accountability for branch resources and the ability to achieve outcomes within allocated resources. Demonstrate an understanding of financial data and reports.</li><li>
Identify and implement policies, procedures and opportunities regarding program/service needs that affect both internal staff and Library services.</li><li>
Assure effective and respectful relations with all Library personnel, patrons, and community representatives.</li><li>
Assist in the development, implementation, and evaluation of branch services and programs.</li><li>
Apply broad knowledge, in-depth business and process knowledge and understanding of internal and external environment to formulate branch and/or organizational goals that support the Library's vision, strategy, and goals.
</li></ul>Perform other duties as assigned. 
To Apply; please attach a current/updated resume and CV
EXTERNAL POSTING OPEN UNTIL FILLED</div>

PUBLIC SERVICES MANAGER II - GARDEN VALLEY CAMPUS

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The Facilities Operations Control Representative serves as a liaison to faculty, staff, and facility managers to ensure the safety of facility occupants and guarantee the smooth operations of all facility functions and operations.
CORE JOB FUNCTIONS
<ul><li>Answers phone calls with appropriate greeting, and addresses and resolves issues or transfers to appropriate staff.
</li><li>Enters, transcribes, records, stores or maintains information in written or electronic form.
</li><li>Monitors and responds to email requests received through customer service email accounts.
</li><li>Ensures that alarm notifications received through electronic monitoring, security or email are accurately reported.
</li><li>Oversees work order control and management.
</li><li>Distributes office supplies and assists in maintaining uniform inventory.
</li><li>Generates process and distribute work orders from online requests queue, phone calls, faxes, walk-ins, and emails.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
High School diploma or equivalent
Certification and Licensing:
N/A
Experience:
Minimum 1 year of relevant experience
Knowledge, Skills and Attitudes:
<ul><li>Commitment to the University&rsquo;s core values.
</li><li>Ability to work independently and/or in a collaborative environment.
</li><li>Skill in data entry with minimal errors.
</li><li>Ability to accurately prepare and maintain records, files, reports and correspondence.
</li></ul>Department Specific Functions (specific to Coral Gables campus)
The Facilities Operations Control Representative serves as a liaison to students, faculty, staff, and Facilities team members to receive reports of facilities-related matters on campus and use various communication methods and the University&rsquo;s work order management system to dispatch and schedule Facilities technicians to address identified issues.
The more in-depth job duties and responsibilities of the Facilities Operations Control Representative include, but are not limited to:
Operational &amp; Customer Service
<ul><li>Answer phone calls from students, faculty and staff and take appropriate action for each call.
</li><li>Monitor incoming work order requests (online SRO website, departmental email, Microsoft Teams) so to generate work orders through the University&rsquo;s work order management system and dispatching Facilities technicians to address requests.
</li><li>Assist in the communication of general maintenance, major repairs, and shutdowns in a timely, effective and efficient manner via various forms of communication, written and orally.
</li><li>Maintains consistent and effective communication to administration, management, and the field team on day-to-day operations, as well as responding to planned or unplanned issues, utility disruptions, or emergencies.
</li><li>Monitor alarm systems, such as energy, fire alarm, and lift stations, and ensure appropriate action is taken when alarm notifications are received so to mitigate interruptions to University operations and life-safety issues. Respond to urgent matters and involve mangers, mechanics, and contractors as needed.
</li><li>Performs quality assurance review or work orders to ensure accuracy in work order components (i.e. work order types, account numbers, comments, status, etc.)
</li><li>Resolve customer complaints or answer customers' questions regarding Facilities-related matters, including following-up on survey responses.
</li><li>Serves as a liaison to students, parents, faculty, and staff regarding Facilities-related matters and status of work orders.
</li><li>Works closely with University-approved contractors (i.e., Environmental Services, elevator maintenance contractor, etc.) to dispatch issues and follow-up on status as needed.
</li><li>Evaluate and assign proper Access Control levels to online requests for appropriate routing through approval process.
</li><li>Notify on-call leader and mechanics of after-hour emergencies and communicate timelines for incidents, corrective actions, and resolutions.
</li><li>Generate and send end of shift reports to inform Facilities team members of activities that transpired throughout the shift.
</li><li>Supports the creation of the on-call roster and the notification process. Distribute the on-call roster weekly via email and make changes to roster as needed.
</li><li>Prepare &amp; distribute holiday schedules for Facilities Operations and coordinate appropriate levels of coverage for business continuity.
</li><li>Participates in departmental meetings and other University initiatives as requested.
</li><li>Serves as an integral member of the University&rsquo;s plan for disaster preparation and recovery.
</li><li>Position is essential personnel. Must be able to perform shift work, to respond to after hour&rsquo;s emergency call-in, and work in environments out of normal duties as needed.
</li><li>Other duties as assigned.
</li></ul>Education:
High School diploma or equivalent
Experience:
<ul><li>At least (1) year of experience in related fields such as: Administrative, Customer Service, Facilities Operations, etc.
</li><li>Must have proven emphasis on teamwork, cooperation, customer relations and leadership in problem solving.
</li></ul>Knowledge, Skills and Attitudes:
<ul><li>Knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook. Preferred knowledge of work order management system.
</li><li>Skills in assessing, organizing, prioritizing, and multi-tasking.
</li><li>Strong written and verbal communication skills.
</li><li>Ability to work in a team setting.
</li><li>Be accountable for all aspects of their role and continuously improve.
</li><li>Demonstrates the willingness to take initiative and take on work tasks independently.
</li><li>Strong attention to detail.
</li></ul>The University of Miami is recognized as one of the nation&rsquo;s premier research institutions and academic health systems and is among the largest employers in South Florida.
With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.
We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff</div>

Facilities Operations Control Representative (Coral Gables campus)

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