capability lead

<div>
 Role description This role is primarily responsible for subject matter expertise on Insurance domain as well as developing and deploying digital (Data and AI in context of Digital Ops) and domain learning. She/He will be responsible for leading teams, liaising with leadership, conducting diagnostic and needs analysis, and aligning capability development plans to meet business needs and client expectations. This role is required to facilitate trainings on relevant domain topics. This person will also be responsible for leading research to identify and develop content on new capabilities. The role entails researching and responding to RFP&rsquo;s/RFI&rsquo;s and presenting domain capabilities to internal leadership and external stakeholders during visits. Understand use of Data and AI in Insurance and how domain advancement and digital new skills can be leveraged in Insurance. Essential Functions Lead initiatives for developing domain and Data and AI capabilities across Insurance functions Engage with leadership to define domain/digital capability development requirements, generate buy-in, rally internal and external stakeholders towards building the right capabilities for the vertical in context of Digital Ops Manage the change program to institutionalize domain capabilities, targeting differentiated needs across the various audience segments Identify, source and deploy tools, systems and resources needed by the company for ongoing development of domain capabilities Plan and deploy capability development curriculum, certifications, and calendar, develop new learning materials with domain capability as an outcome Curate learning resources on domain and digital capabilities from the open ecosystem available online and offline; define clear and structured learning paths from curated assets; deploy and track Drive domain and digital thought leadership through focused research, articles, case studies, industry interactions, and point-of-view sessions both internally and externally by EXL leaders Identifying the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provides EXL a competitive edge Training need analysis, researching, designing and developing content such as module outlines, presentations, trainer&rsquo;s guide, participant&rsquo;s guides and other training material Designing training aids like activities, role plays, case studies, etc. to make the training session livelier and more interactive Ensuring that the quality of content is maintained as per the targets assigned and should be in accordance with internal standards Identification of appropriate methodology for the implementation of training Ensure training and certification of trainers on the training modules Managing training material and content - regular reviews and updation End to end management of training programs i.e. Scheduling, Reporting, Dashboards, assessments etc. Delivery of pre-process domain trainings across verticals and curation of customized domain content inline with upcoming new business areas and Geos, also in F&amp;A domain specifically Lead and represent domain capabilities and offering with external and internal stakeholders Maintain and ensure timely data collection, reporting to Business units and other internal stakeholders, as needed Performance parameters Speed to execution, correct training needs estimation Driving and exceeding goals and functional targets on holistic capability development Speed, agility and initiative Quality and accuracy of deliverables Efficiency and effectiveness (result-orientation) Training delivery and certification of trainers Adherence to internal standards Adherence to timelines Interaction with the clients/ customer at an appropriate level to ensure high levels of client satisfaction Driving training content uptake for resources and maintaining high VOC on trainings delivered Business outcomes on critical skills build Primary Internal Interactions Employees, for the purpose of designing, developing, and conducting training solutions and modules Managers and leaders, for the purpose of identifying the training needs and follow up CD Team, for the purpose of up-skilling and certification of trainers Supervisor, for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support, settling issues left unresolved, monthly evaluation of performance, updating training curriculum, trainer certification and for ongoing audits and feedback BHR teams and Transitions teams for ongoing requests and upcoming RFPs/visits Digital Operations delivery leaders for TNI/TNA and solution offerings creation Primary External Interactions Business/ Clients, for the purpose of seeking feedback and incorporating the same into training modules, as and when needed Institute partners of CD for managing and running programs Vendors, for any material/ service availed Any/all additional prospective partners who might be needed to ensuring capability build across chosen service line Skills Technical Skills Good knowledge of MS Office suite applications like &ndash; PowerPoint, MS Word and MS Excel Internet usage and email access Working knowledge of tools, as needed for the role Knowledge of LMS and LXP Process Specific Skills Good training/ presentation skills Deep domain understanding Content designing and development Excellent domain knowledge Ability to present the information in simple &amp; easy manner Ability to understand and comprehend quickly Prioritizing customer needs Strong customer service focus Ability to assess learning needs, customize solutions and deliver Soft skills (Desired) Good verbal and written communication skills Ability to do in-depth research and create articles Flexibility and urgency to handle pressure Self-disciplined and result oriented Data gathering ability/ Eye for detail Soft Skills (Minimum) Ability to multitask Ability to approach problems logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and mentoring skills Presentation and Facilitation Skills Team work/ Managing Self/ Adaptability Education Requirements Graduate in any stream Domain training related training background with any relevant domain certifications (P&amp;C domain - CPCU, AINS, AIC, AU etc. and/or L&amp;A domain &ndash; LOMA 280/281, 290/291 and/or F&amp;A domain (AIAF, IFRS etc.)/+ Have extensive experience of delivery in the chosen SGU and IMU service lines Knowledge and understanding of vertical specific roles, functions and work items in Insurance Work Experience Requirements Total work experience should be a minimum of 10 years of relevant work experience in conducting training and developing training curriculum/ in concerned domain vertical Current role/assignment Background in leading learning initiatives for domain (insurance) capabilities Experience in implementing or background of digital is added advantage
</div>

Senior Manager

IO DIGITAL

<div>
 
 Job Overview
 
 
 
 As the People &amp; Culture Lead at IO Digital Karachi, you will play a key role in shaping and executing people strategies that drive organizational success. You will be responsible for overseeing core HR functions, ensuring compliance with labor laws, fostering a positive workplace culture, and supporting employee growth and engagement. This role requires a strategic mindset with hands-on execution capabilities to effectively manage HR operations, employee relations, and talent development initiatives.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Oversee the end-to-end recruitment process, ensuring alignment with organizational hiring needs.
 </li>
 <li>
 Develop and implement effective employer branding strategies to attract top talent.
 </li>
 <li>
 Ensure a seamless onboarding experience for new hires, driving engagement from day one.
 </li>
 <li>
 Foster a positive and inclusive work environment, promoting organizational values and a culture of respect.
 </li>
 <li>
 Act as a trusted advisor to employees and managers, addressing workplace concerns, grievances, and conflict resolution.
 </li>
 <li>
 Implement initiatives that enhance employee engagement, well-being, and retention.
 </li>
 <li>
 Lead the quarterly and annual performance review cycles, ensuring alignment with business objectives.
 </li>
 <li>
 Develop and execute training and development programs, identifying skill gaps and career growth opportunities.
 </li>
 <li>
 Partner with leadership to support succession planning and talent development initiatives.
 </li>
 <li>
 Manage employee records, attendance tracking, leave management, and HR documentation i.e. offer letters, confirmation letters, experience letters, etc.
 </li>
 <li>
 Ensure compliance with labor laws, company policies, and regulatory requirements.
 </li>
 <li>
 Oversee and optimize HR processes, systems, and reporting to improve efficiency and effectiveness.
 </li>
 <li>
 Manage the offboarding process for departing employees.
 </li>
 <li>
 Be the POC for Insurance &ndash; handle all sort of communication and cases in regard to insurance claims.
 </li>
 <li>
 Collaborate with finance to manage payroll processing, benefits administration, and compensation structures.
 </li>
 <li>
 Evaluate and recommend competitive compensation packages to attract and retain talent.
 </li>
 <li>
 Analyze HR data and workforce trends to drive informed decision-making.
 </li>
 <li>
 Support senior leadership in shaping HR strategies that align with business goals.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 3+ years of experience in Human Resources, including talent acquisition, employee relations, and HR operations.
 </li>
 <li>
 Strong knowledge of labor laws, compliance, and HR best practices.
 </li>
 <li>
 Proven ability to develop and implement people strategies aligned with business objectives.
 </li>
 <li>
 Excellent interpersonal and communication skills, with the ability to collaborate across all levels.
 </li>
 <li>
 Strong analytical and problem-solving skills to drive continuous improvement initiatives.
 
 
 </li>
 </ul>
 
 This position is ideal for an HR professional who thrives in fast-paced environments, enjoys shaping workplace culture, and is passionate about driving people and business success.
 
</div>

People & Culture Lead

JASARA PMC

JASARA PMC is proud to announce an opening for the position of Lead, Culture & Engagement. In this role, you will play a pivotal part in fostering a high-performance culture that aligns with our organizational values and strategic goals. Your primary responsibility will be to develop and implement initiatives aimed at enhancing employee engagement, satisfaction, and overall workplace culture.
 The Lead, Culture & Engagement will work collaboratively with various stakeholders throughout the organization to identify key cultural priorities and implement programs that promote a positive employee experience. You will be responsible for assessing the current culture, recommending changes, and crafting effective communication strategies to ensure alignment across the organization.
 As a representative of JASARA PMC's commitment to excellence, you will direct programs that strengthen our core values, enhance workplace collaboration, and facilitate open communication among all team members.
 
Responsibilities: 
<ul>
<li>Develop and execute comprehensive engagement strategies that elevate employee experience and satisfaction.</li>
<li>Assess the current organizational culture and identify areas for improvement through employee surveys, feedback mechanisms, and stakeholder consultations.</li>
<li>Create and implement programs and initiatives that promote diversity, equity, inclusion, and well-being within the organization.</li>
<li>Facilitate workshops and training sessions to build awareness and cultivate skills related to company culture and employee engagement.</li>
<li>Collaborate with HR and leadership teams to align culture and engagement initiatives with business objectives.</li>
<li>Monitor and analyze engagement metrics to measure the effectiveness of programs and suggest data-driven adjustments.</li>
<li>Communicate regularly with all employees regarding cultural initiatives and solicit feedback for continuous improvement.</li>
</ul>
Requirements: 
Qualifications:: 
<ul>
<li>A Bachelor's degree in Human Resources, Organizational Development, Psychology, or a related field; a Master's degree is preferred.</li>
<li>Minimum of 10 years of experience in human resources, organizational development, or a related field, with a focus on culture and engagement.</li>
<li>Proven experience in leading cultural change initiatives and employee engagement programs.</li>
<li>Strong understanding of workplace diversity, equity, and inclusion principles.</li>
<li>Exceptional communication and interpersonal skills with the ability to influence and build relationships across all organizational levels.</li>
<li>Analytical mindset to assess engagement data and translate insights into actionable strategies.</li>
<li>Proficiency in using engagement survey tools and HR software.</li>
<li>Strong project management skills with the ability to manage multiple initiatives simultaneously.</li>
</ul>

Lead, Culture & Engagement

Tech Mahindra

<div>
 
 
 About Us:
 
 
 
 Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience &amp; design services, AI &amp; analytics, and cloud &amp; infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative&rsquo;s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.
 
 
 Tech Mahindra (NSE: TECHM) is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies.
 
 
 Visit www.techmahindra.com to #ScaleAtSpeed
 
 
 
 
 
 
 Role:
 
 Functional Lead - Source to Settle
 
 
 
 Location:
 
 Oman
 
 
 
 Experience :
 
 12 to 20years
 
 
 
 Language
 
 : Arabic speaking mandatory
 
 
 
 
 
 
 Job Description
 
 
 
 12+ Years of Experience in Oracle EBS Procurement .
 
 
 - Should have complete product knowledge of Oracle EBS Purchasing Module such as Purchasing, iProcurement, Sourcing, Supplier Lifecycle Management, iSupplier Portal
 
 
 - Good understanding and knowledge of customization like reports, OAF and Oracle Mobile applications and its related services.
 
 
 - Should have good knowledge of Oracle EBS Procurement modules and Oracle standard processes including integrations
 
 
 - Configuration knowledge of Oracle EBS Purchasing Module such as Purchasing, iProcurement, Sourcing, Supplier Lifecycle Management, iSupplier Portal
 
 
 - Should have experience in at least 4 to 5 projects (Implementations or Roll Outs)
 
 
 Should be :
 
 
 &bull; Perform Functional Evaluation &amp; Detailed Analysis
 
 
 &bull; Participate in design discussions/sessions/workshops to address the process gaps, provide suggestions to improve existing systems and to change/modify current business processes to achieve quantifiable process improvements.
 
 
 &bull; Able to map business requirements to Oracle ERP modules and come up with the best fit and scalable solution.
 
 
 &bull; Responsible for functional solution design, application setups and testing.
 
 
 &bull; Prepare design documentation and work with application team to support business requirements.
 
 
 &bull; Experience in Oracle application including extensions, customizations and development of new CEMLI components.
 
 
 &bull; Take part in testing to ensure that the new system/solution works as expected.
 
 
 &bull; Utilizes industry leading best practices for solution design/development.
 
 
 &bull; the ability to interact with the customer as well as with other IT teams.
 
 
 &bull; Good communication skills.
 
 
 &bull; Coordinate with offshore team
 
 
 
 
 
 
 How To Apply:
 
 
 
 It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share resume directly to provided email address. We look forward to receiving your application!
 
 
 
 
 
 Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.
 
</div>

Functional Lead - Source to Settle

SJ Group

<div>
 <ul>
 <li>
 
 Join a global consultancy with 16,500+ professionals, delivering integrated planning, design, and engineering solutions across 40+ countries.
 
 </li>
 <li>
 
 Lead high-impact master planning and urban design projects, shaping sustainable and future-ready cities across the GCC.
 
 </li>
 <li>
 
 Work within a collaborative, multidisciplinary environment, contributing to thought leadership, talent development, and regional growth.
 
 </li>
 </ul>
 
 
 
 
 
 About Surbana Jurong
 
 :
 
 
 Surbana Jurong Group is a global urban, infrastructure, and engineering consultancy delivering sustainable solutions that shape cities and communities worldwide. With a strong and growing presence in the Middle East, SJ supports government entities, developers, and institutions through master planning, urban design, infrastructure, environmental planning, and program management services.
 
 
 
 
 
 
 About the Role
 
 :
 
 
 We are seeking a Principal Urban Planner / Urban Designer to join our Master Planning &amp; Urban Design team in Abu Dhabi. This is a senior role responsible for leading project delivery, driving design quality, and supporting strategic growth across complex planning and urban design assignments in the GCC.
 
 
 
 
 
 The role requires a strong blend of technical expertise, leadership capability, and client engagement experience within a multidisciplinary consultancy environment.
 
 
 
 
 
 
 Key Responsibilities
 
 :
 
 <ul>
 <li>
 Take full ownership of project deliverables, ensuring quality, timeliness, and successful client approvals.
 </li>
 <li>
 Lead and guide project teams to deliver creative, high-quality planning and urban design outputs aligned with SJ standards.
 </li>
 <li>
 Structure reports and presentations, monitor progress, review outputs, and present to clients and stakeholders.
 </li>
 <li>
 Work closely with Project Managers to ensure smooth project delivery and maintain strong client relationships, including support for payment recovery.
 </li>
 <li>
 Participate in client and stakeholder training and capacity-building activities, including on-the-job training.
 </li>
 <li>
 Assess project workloads and resource availability to support effective team deployment.
 </li>
 <li>
 Mentor planning and design team members by identifying skill gaps and supporting capability development.
 </li>
 <li>
 Conduct internal workshops and knowledge-sharing sessions.
 </li>
 <li>
 Assess team performance and capability and provide feedback to the Sector Lead.
 </li>
 <li>
 Support the Sector Lead in business development through technical proposals, delivery programmes, resource planning, and input into financial submissions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience
 
 :
 
 <ul>
 <li>
 Master&rsquo;s degree in Urban Planning, Regional Planning, Urban Design, or a related discipline.
 </li>
 <li>
 Demonstrated experience delivering at least 10 master planning, urban design, or regional planning projects as Lead Planner or Designer.
 </li>
 </ul>
 
 
 
 
 
 Recruitment Notice
 
 :
 
 
 All recruitment activities are managed directly by our Talent Acquisition team. Unsolicited CVs will not be accepted, and SJ Group is not responsible for any associated fees.
 
 
 
 
 
 
 **Only shortlisted candidates will be contacted.**
 
 
</div>

Principal Urban Planner

Hexaware Technologies

Salesforce Developer JD &bull; 6+ years of practical experience with the Salesforce platform &bull; Hand on experince on Agentforce and Service Cloud, case object Expertise and understanding of Sales Cloud, Service Cloud features and Marketing Cloud Integration experience is a plus. &bull; In-depth knowledge of the Salesforce.com Platform, including Force.com, with skills in Apex, Triggers, Flows, Process Builder and Approvals, Email services, Batch and Schedulable classes. &bull; Must possess hands-on experience with Lightning Web Components &bull; Proficiency in integrating Salesforce with external applications (REST/SOAP APIs, Middleware tools). &bull; Proficient in front-end technologies such as JavaScript, jQuery, HTML5, and CSS &bull; Hands-on experience with data migration tools (e.g., Data Loader, ETL tools). &bull; Use of Salesforce best practices, including CI/CD pipelines and version control. &bull; Experience with Git, CI/CD pipelines, and unit testing frameworks. &bull; Strong understanding of Salesforce security models, governor limits, and performance optimization. &bull; Salesforce certified. &bull; Strong communication and interpersonal skills. &bull; Technical capability to design solutions &bull; Technical capability to lead and design solutions (required for lead role) &bull; Working knowledge of JIRA &bull; Familiarity with agile methodologies.&quot;

Digital CRM Consultant

Coty

REQ ID
 
97076
 
POSTED
 
Dec 22, 2025
 
FUNCTION
 
Human Resources
 
LOCATION
 
Dubai, DU, AE, 00000
 
HR Generalist - MENA
 
HR, Dubai, United Arab Emirates
 
Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skin care and body care. We are the global leader in fragrance and number three in color cosmetics. Our products are sold in over 150 countries around the world. COTY and its brands are committed to a range of social causes as well as seeking to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com
 
ROLE AND DEPARTMENT
 
We’re looking for an HR Generalist to support Coty’s HR agenda across the UAE by managing end-to-end recruitment coordination, leading nationalization initiatives, driving people analytics, leading learning and capability building initiatives and ensuring a seamless employee experience. This role partners closely with managers across global and commercial functions, acting as a trusted HR point of contact and champion of Coty culture.
 
THE ROLE
 
In this role you will be responsible for: 
Recruitment & Talent Acquisition
 
Liaise closely with our RPO to coordinate all recruitment activities for UAE roles across global and commercial teams.
 Ensure timely follow-up on hiring needs, candidate screening stages, and overall recruitment workflow.
 Partner with hiring managers to clarify role requirements and ensure a strong talent pipeline.
 
Emiratization – Rihlaty Program
 
Lead the Rihlaty Emiratization program and manage all related processes.
 Track, report, and ensure achievement of annual Emiratization quotas and commitments.
 Support development, engagement, and retention initiatives tailored to Emirati employees.
 
Onboarding & Employee Experience
 
Manage the full onboarding process for new hires, ensuring a smooth induction experience.
 Coordinate with internal teams on documentation, systems access, and induction schedules.
 
People Metrics & Analytics
 
Own people dashboards, metrics, and reporting (e.g., attrition, recruitment, promotions, engagement trends).
 Interpret data, highlight insights, and propose actionable recommendations to leadership.
 Support HR planning and decision-making through data-led analysis.
 
HR Operations & Projects
 
Support the delivery of the HR agenda across capability building, talent development, engagement, performance management, and organizational design.
 Assist with HR-driven projects such as restructures, policy updates, and regional initiatives.
 
Business Partnering
 
Maintain regular 1:1 check-ins with Coty managers to understand team needs and challenges.
 Build strong relationships and act as a trusted advisor on people-related topics.
 Support managers with HR policies, employee growth discussions, and performance matters.
 
Internal Communications
 
Lead all people-related internal communications, ensuring clarity, engagement, and alignment with Coty values.
 Develop and manage HR announcements, newsletters, and campaign messaging.
 
Capability Building & Learning
 
Lead the design and delivery of capability-building initiatives aligned with Coty’s strategic priorities.
 Manage learning programs, workshops, and functional upskilling initiatives across all teams.
 Oversee the mentoring program, ensuring strong participation, matching quality, and measurable outcomes.
 Partner with managers to identify skill gaps and recommend tailored development solutions.
 
ROLE REQUIREMENTS
 
Experience & Background
 
5-8 years of HR experience, ideally within a regional or multinational organization.
 Proven experience managing end-to-end recruitment coordination
 Exposure to HR operations across the employee lifecycle, including onboarding, performance management, engagement, and talent development
 Experience supporting HR projects such as restructures, policy updates, or organizational initiatives
 
Skills & Competencies
 
Strong stakeholder management and business partnering skills, with the ability to act as a trusted advisor to managers.
 Solid capability in people analytics, including building dashboards, interpreting data, and translating insights into actions.
 Excellent organizational and project management skills, with the ability to manage multiple priorities simultaneously.
 Strong communication skills (written and verbal), with experience leading internal communications and people-related messaging.

HR Generalist (Temp Contract)

Search 10000+ Capability lead jobs near you this January. New roles added regularly across leading industries. Apply today.