capacity planning analyst

Navia Benefit Solutions

<div><div><div><div><div><div>This is a remote position working 8:30a-5:30p PST, 9:30a-6:30p MST, 10:30a-7:30p CST, 11:30a-8:30p EST<br>
<br>
This position pays $50,000-$65,000 Annually</div></div><div><h3 class="jobSectionHeader"><b><br>
About the Company</b></h3></div><br>
</div><br>
Navia Benefit Solutions is a national third-party administrator specializing in FSAs, HSAs, HRAs, COBRA, commuter, and lifestyle benefits. With over 30 years of experience, Navia delivers a simple and amazing benefits experience through innovative technology, U.S.-based support, and a people-first culture.</div></div><div></div><div><div><h3 class="jobSectionHeader"><b><br>
Position Summary</b></h3></div><div><div><br>
The Workforce Analyst is responsible for delivering data-driven insights that improve staffing efficiency and customer experience. This role supports forecasting, scheduling, intraday management, and performance analytics for Navia&rsquo;s contact center operations. Using Calabrio ONE, Amazon Connect, Power BI, Salesforce, and Excel, the analyst ensures service levels are achieved while optimizing resource utilization.</div></div><div><h3 class="jobSectionHeader"><b><br>
Essential Functions</b></h3></div><br>
</div>
<ul><li><b>
Forecasting &amp; Capacity Planning:</b><br>
Build and maintain accurate short-term and long-term forecasts for inbound calls, emails, and chats using Calabrio ONE and Amazon Connect data. Identify trends, seasonality, and marketing impacts to ensure staffing alignment with service goals and operational budgets.</li><li><b>
Scheduling &amp; Resource Optimization:</b><br>
Design and manage agent schedules in Calabrio to balance coverage, cost efficiency, and employee engagement. Account for shrinkage, PTO, training, and offline activities while maintaining optimal service levels across all queues.</li><li><b>
Intraday Management &amp; Real-Time Monitoring:</b><br>
Monitor queue performance, adherence, and staffing in real time. Proactively recommend and implement adjustments (overtime, voluntary time off, skill reassignments, or break/lunch optimization) to recover or maintain SLAs during unplanned volume fluctuations.</li><li><b>
Performance Reporting &amp; Analytics:</b><br>
Analysis of Power BI dashboards and Excel-based reports that visualize operational performance, including AHT, occupancy, service levels, and forecast variance. Present findings and insights to leadership to drive data-informed decisions.</li><li><b>
Data Analysis &amp; Continuous Improvement:</b><br>
Combine data from Amazon Connect, and Calabrio to identify root causes of performance gaps, contact drivers, and improvement opportunities. Partner with cross-functional teams to implement process changes and measure impact.</li><li><b>
System Administration &amp; Data Integrity:</b><br>
Maintain accurate configuration and data mapping across workforce management systems. Ensure that queue structures, agent skills, and scheduling groups remain aligned with operational changes and business objectives.</li><li><b>
Communication &amp; Stakeholder Collaboration:</b><br>
Partner with Operations, Training, HR, and IT to ensure workforce plans support both business priorities and employee experience. Translate technical analyses into clear insights for non-technical audiences.</li><li><b>
Operational Readiness &amp; Peak Planning:</b><br>
Support seasonal and campaign-based staffing strategies through &ldquo;what-if&rdquo; modeling, historical trend analysis, and scenario planning. Provide recommendations to leadership on overtime, hiring, or cross-training requirements.</li><li><b>
Reporting Standardization &amp; Documentation:</b><br>
Develop and maintain SOPs, templates, and data definitions for all workforce management processes to ensure accuracy, repeatability, and cross-team knowledge transfer.</li><li><b>
Continuous Learning &amp; Innovation:</b><br>
Stay current on emerging WFM, AI, and analytics technologies to enhance forecasting accuracy, improve real-time management, and automate manual reporting processes.</li></ul><div></div><div><div><h3 class="jobSectionHeader"><b><br>
Qualifications</b></h3></div></div><br>
<b>
Required:</b><ul><li>
3&ndash;5 years of experience in Workforce Management, Forecasting, Scheduling, or Contact Center Analytics.</li><li>
Proficiency with Calabrio ONE, Amazon Connect, Power BI, Salesforce, and Excel (pivot tables, formulas, visualizations).</li><li>
Strong analytical and problem-solving skills with attention to detail and data accuracy.</li><li>
Proven ability to communicate technical findings clearly to both leadership and frontline teams.</li><li>
Solid understanding of contact center metrics (AHT, SLA, occupancy, adherence, shrinkage).</li></ul><br>
<b>
Preferred:</b><ul><li>
Experience in benefits administration or healthcare service environments.</li><li>
Knowledge of Erlang C, capacity planning, and shrinkage modeling.</li><li>
Familiarity with Power BI DAX/Power Query or SQL for data transformation.</li><li>
Associate&rsquo;s or Bachelor&rsquo;s degree in Business, Analytics, Math, or related field.</li></ul><div></div><div><div><h3 class="jobSectionHeader"><b><br>
Why Join Navia?</b></h3></div><br>
</div>
<ul><li>
Collaborative, data-driven culture focused on people, process, and technology.</li><li>
Opportunity to help shape workforce strategy in a growing organization.</li><li>
100% remote position within the U.S.</li><li>
Competitive pay and comprehensive benefits package.</li></ul><br>
<b>
Navia Offers:</b><ul><li>
Health Insurance
</li><li>Dental &amp; Vision Benefits</li><li>
Education Reimbursement</li><li>
401K with employer contribution</li><li>
Employee Assistance Program</li><li>
Paid Time Off</li></ul><p><br>
Please visit our career page and apply directly: www.naviabenefits.com/workatnavia</p>
<p>Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, PA, SD, TN, TX, UT.</p><p>
</p><p>47srT8cSCY</p></div>

Workforce Analyst

Apple

<p>Imagine what you could accomplish at Apple. In an environment where innovation and operational excellence thrive, we&rsquo;re seeking a strategic thinker to elevate capacity planning and supply chain intelligence for the AMR Logistics Operations team. If you are passionate about turning complex data into actionable insights and shaping global logistics performance, this is your opportunity to make a meaningful impact.<br>
<br>
<b>Description</b><br>
<br>
In this role, you will own capacity decisions across AMR distribution centers and transportation networks, using forecasting, scenario modeling, and operational analysis to improve service, cost, and throughput performance.<br>
<br>
The Central Logistics Analyst leads end-to-end capacity planning across AMR distribution centers and carrier networks, ensuring the right workforce, space, and transportation capacity are in place to meet demand. This role owns headcount modeling, volume forecasting, and transportation alignment to balance service, cost, and operational efficiency. In partnership with internal teams and external partners, you will evaluate BAU and NPI demand signals, analyze trends, and translate forecasts into actionable capacity plans. Using advanced analytics, you will develop robust forecasting models, scenario plans, and interactive dashboards to anticipate constraints and drive proactive decision-making.<br>
<br>
This role is also responsible for improving planning quality and speed through automation, process simplification, and standardized cadences. You will identify supply chain bottlenecks, develop mitigation strategies, and communicate capacity outlooks, risks, and business impact clearly to senior leadership.<br>
<br>
Success in this role requires strong analytical judgment, structured problem-solving, and the ability to turn complex data into clear operational decisions in a dynamic environment.<br>
<br>
What You&rsquo;ll Solve:<br>
<br>
Capacity gaps caused by demand volatility, labor constraints, or carrier performance variation<br>
<br>
BAU and NPI planning conflicts that create bottlenecks across DC and transportation operations<br>
<br>
Tradeoff decisions between service levels, throughput, and transportation cost<br>
<br>
Forecast bias or weak demand signals that drive late escalations<br>
<br>
Variability across sites, partners, or processes that reduces network efficiency<br>
<br>
Manual workflows that slow decision-making and reduce consistency<br>
<br>
What Success Looks Like (6-12 Months):<br>
<br>
Built a scalable cadence for BAU and NPI capacity reviews across DC and transportation partners<br>
<br>
Improved forecast and scenario planning quality, reducing reactive escalations and last-minute capacity gaps<br>
<br>
Identified top network constraints and implemented measurable mitigation plans<br>
<br>
Standardized capacity dashboards and leading indicators used by operations and leadership for decision-making<br>
<br>
Reduced manual efforts through automation and process improvements<br>
<br>
<b>Preferred Qualifications</b><br>
<br>
Planning for both BAU and NPI demand in a dynamic supply chain environment.<br>
<br>
Collaboration with 3PL partners, carriers, and internal stakeholders to optimize network performance.<br>
<br>
Automation, process improvement, and continuous improvement experience (Lean, Six Sigma, or equivalent).<br>
<br>
Influencing and driving strategic change in a fast-paced, matrix-ed organization.<br>
<br>
Comfortable diving deep into complex datasets to drive actionable decisions.<br>
<br>
Resilient and adaptable, thriving in ambiguity and high-pressure environments.<br>
<br>
Leadership presence to inspire teams, foster collaboration, and deliver measurable impact.<br>
<br>
Masters/MBA preferred<br>
<br>
<b>Minimum Qualifications</b><br>
<br>
Bachelor&rsquo;s degree in Supply Chain, Operations, Industrial Engineering, Business Analytics, Finance, or related field<br>
<br>
5+ years of experience in supply chain planning, capacity planning, logistics operations, or a related analytical role in a high-volume, complex network<br>
<br>
Demonstrated ability to structure ambiguous operational problems, build analytical models, and translate outputs into decisions<br>
<br>
Strong experience in headcount modeling, volume forecasting, production/capacity planning, and transportation alignment<br>
<br>
Experience building forecasting models, scenario analyses, and dashboards that support proactive decision-making<br>
<br>
Fluency with analytical tools such as SQL, Python or R, and BI platforms (Tableau, Power BI, or equivalent)<br>
<br>
Strong executive communication skills, including the ability to present assumptions, scenarios, tradeoffs, and recommendations clearly to senior leadership and cross-functional partners<br>
<br>
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .</p>

Central Planning Analyst - AMR Logistics Operations

InnovAge

<div>Responsibilities:
<div>
The Senior Analyst, Contact Center Modeling &amp; Planning provides analytical support to InnovAge&rsquo;s contact center and operational teams through forecasting, capacity modeling, and initiative impact sizing. This role develops and maintains models that determine staffing requirements, workload projections, and operational performance expectations. The analyst partners with Operations, Finance, HR, and IT to support budget planning, call volume forecasting, and data driven decision-making.</div><div></div><div><br>
This position is ideal for an experienced analyst with strong quantitative skills and proven experience in contact center forecasting or Workforce Management environments.</div><div></div><div><br>
Essential Functions &amp; Responsibilities</div><div></div><div><br>
Functional Category: Forecasting &amp; Workload Modeling</div><div>
Estimated % of Time: 35%</div><ul><li>
Create and maintain forecasting models for call volume, workload, service demand, and key operational drivers.</li><li>
Produce short-term, midterm, and long-range forecasts to support service levels, planning cycles, and budget inputs.</li><li>
Analyze historical trends, seasonality, routing impacts, and productivity to improve forecast accuracy.</li></ul><div>
Functional Category: Capacity &amp; Staffing Planning</div><div>
Estimated % of Time: 30%</div><ul><li>
Build staffing models incorporating AHT, shrinkage, adherence, occupancy, and productivity metrics.</li><li>
Produce weekly, monthly, and annual capacity plans that drive operational staffing decisions.</li><li>
Analyze variance between forecasted and actual performance and recommend adjustments to leadership.</li></ul><div>
Functional Category: Business Initiative Sizing &amp; Impact Analysis</div><div>
Estimated % of Time: 15%</div><ul><li>
Conduct scenario modeling to evaluate the impact of new initiatives, policy changes, and technology enhancements.</li><li>
Quantify workload, staffing, and cost impacts to support leadership decision-making.</li><li>
Provide concise, actionable insights supported by clear analytical rationale.</li></ul><div>
Functional Category: Analytics, Reporting &amp; Insights</div><div>
Estimated % of Time: 15%</div><ul><li>
Develop dashboards and reporting for forecasting accuracy, staffing efficiency, call-volume trends, and key operational KPIs.</li><li>
Provide executive-ready insights and recommendations that highlight risks, opportunities, and performance trends.</li><li>
Identify areas for process improvement and resource optimization.</li></ul><div>
Functional Category: Cross‑Functional Collaboration</div><div>
Estimated % of Time: 5%</div><ul><li>
Partner with Finance to support labor planning, budget cycles, and cost modeling.</li><li>
Collaborate with IT and data teams to ensure data integrity, routing logic accuracy, and reporting consistency.</li><li>
Work closely with Operations leaders and HR Recruiting to align models to real-time conditions and business priorities.</li></ul><div>
Travel Requirements</div><div></div><div><br>
5% travel across centers and markets, including onsite meetings</div><div></div><div><br>
Qualifications</div><div></div><div><br>
Required</div><ul><li>
Bachelor&rsquo;s degree required in Business, Finance, Economics, Mathematics, Statistics, Data Analytics, Operations Management, Industrial Engineering, or a related field.</li><li>
5+ years in forecasting, Workforce Management, capacity planning, or operational analytics.</li><li>
Strong quantitative and modeling skills with advanced Excel proficiency.</li><li>
Experience working in contact center environments (multi-channel preferred).</li><li>
Ability to translate complex data into clear, actionable recommendations for leaders.</li><li>
Experience with WFM or forecasting tools (e.g., NICE, Verint, Calabrio).</li></ul><div>
Preferred</div><ul><li>
Master&rsquo;s degree required in Business, Finance, Economics, Mathematics, Statistics, Data Analytics, Operations Management, Industrial Engineering, or a related field.</li><li>
Experience supporting multi-site or high-volume operational functions.</li><li>
Background in business operations, FP&amp;A, or continuous improvement.</li><li>
Experience with SQL, Power BI, Tableau, or other analytics tools.</li><li>
Advanced experience creating or scaling capacity and forecasting models.</li></ul>
Benefits:
<div>
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.</div><div></div><div><br>
InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&amp;D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.</div><div></div><div><br>
Applicants are considered until the position is filled.</div>
Posted Pay Range: $103,300 - $134,400 Additional Information:
<div><b>
Compensation Disclaimer</b></div><div>
The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.</div><div></div><div><b><br>
Attention Florida Applicants</b><br>
This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.<br>
For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com</div><div></div><div><b><br>
Agency Disclaimer</b></div><div>
InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.</div></div>

Senior Analyst, Contact Center Modeling & Planning

Caterpillar

<div><p><b>Career Area:</b></p>
Technology, Digital and Data<p></p><p><b>
Job Description:</b></p><p></p><p><b>
Your Work Shapes the World at Caterpillar Inc.
</b></p><p></p><p>When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><p></p><p>
As the Senior Data Scientist with Caterpillar&rsquo;s Digital Supply and Capacity Planning Team you will help unlock measurable cost, business risk, and production capacity planning opportunities by turning complex data into clear, actionable insights. You will lead complex data transformation and modeling efforts, apply machine learning and advanced analytics, and deliver decision-ready intelligence through modern visualizations and analytics.</p><p></p><p>
This role blends deep technical capability with business partnership - you&rsquo;ll collaborate with partners across the enterprise to define problem statements, build models, and scale solutions that drive value.</p><p></p><p><b>
What you will do:</b></p><ul><li><p>
Lead large-scale data gathering, data mining, and data processing across multiple internal and external sources; develop fit-for-purpose data models for procurement decision-making.</p></li><li><p>
Apply machine learning, text analytics, and natural language processing (NLP) to procurement use cases (e.g., contract clause extraction, supplier risk signals, category insights).</p></li><li><p>
Define the requirements and scope of analyses with stakeholders; translate ambiguous procurement problems into structured analytical workstreams and measurable outcomes.</p></li><li><p>
Build and present business insights through data visualization and clear executive-ready narratives (dashboards, scorecards, performance insights).</p></li><li><p>
Research, prototype, and optimize algorithms/models to improve effectiveness and accuracy; iterate based on validation, bias checks, and operational feedback.</p></li><li><p>
Support procurement-focused analytics capabilities such as predictive analytics, e-procurement enablement, and insights that strengthen the procurement function (category, sourcing, supplier, process).</p></li></ul><p></p><p><b>
What makes this role exciting:</b></p><p>
This role provides decision support for enterprise‑wide capacity planning, impacting the entire company across facilities, suppliers, dealers, and all major business divisions. The analytics produced are complex, probabilistic and have far‑reaching and strategic impact, influencing how the organization plans, scales, and allocates resources. Ideal for someone who wants to solve big, complex problems, work across boundaries, and see their work directly shape leadership decisions.</p><p></p><p><b>
What skills you will have:</b></p><p></p><p><b>
Accuracy and Attention to Detail</b></p><ul><li><p>
Demonstrates strong discipline in data accuracy, validation, and quality assurance when working with large, complex, and interconnected datasets.</p></li><li><p>
Ensures analytical outputs are precise, well‑documented, and reliable for high‑stakes enterprise decision support.</p></li><li><p>
Maintains rigor while moving quickly in an environment where analytics directly influence capacity, supplier, and facilities planning at scale.</p></li></ul><p></p><p><b>
Analytical Thinking</b></p><ul><li><p>
Applies structured and creative analytical approaches to solve complex, ambiguous problems related to capacity planning across facilities and suppliers</p></li><li><p>
Uses probabilistic thinking and root‑cause analysis to understand system constraints, trade‑offs, and uncertainty in large‑scale planning models.</p></li><li><p>
Generates alternative solutions, clearly articulates recommendations, having confidence to challenge assumptions and contribute original ideas.</p></li></ul><p></p><p><b>
Programming Languages</b></p><ul><li><p>
Proficient in programming languages commonly used in data science and analytics (such as Python) to build models, simulations, and analytical workflows.</p></li><li><p>
Writes clear, maintainable, and reusable code to support probabilistic modeling, decision support tools, and scalable analytics solutions.</p></li><li><p>
Uses programming skills to automate analysis, explore complex systems, and rapidly prototype new ideas.</p></li><li><p>
Strong hands‑on experience using SQL to extract, join, and transform data from multiple enterprise data sources.</p></li></ul><p></p><p><b>
Query and Database Access Tools
</b></p><ul><li><p>Ability to provide visualization and simplifications of complex data</p></li><li><p>
Technical experience building analytical outputs and decision‑support solutions using Power BI and Power Apps.</p></li><li><p>
Works comfortably across structured datasets to connect business information into a unified analytical view and turning complex data into actionable insights.</p></li></ul><p></p><p><b>
Machine Learning</b></p><ul><li><p>
Basic knowledge of machine learning, statistical modeling, and probabilistic techniques used to support forecasting, simulation, and capacity planning.</p></li></ul><p></p><p><b>
Top candidates will also have:</b></p><ul><li><p>
Strong interpersonal and communication skills; comfortable sharing perspectives, asking questions, and constructively challenging ideas.</p></li><li><p>
Motivated, resourceful, and curious &mdash; enjoys solving hard problems and working through new challenges.</p></li><li><p>
Exposure to digital product ownership and/or digital project management is a plus, particularly in analytics‑driven environments.</p></li><li><p>
STEM higher education background</p></li></ul><p></p><p><b>
Additional information:</b></p><ul><li><p>
The location for this position is <b>Peoria, IL, Houston, TX, </b>or<b> Irving, TX</b>.</p></li><li><p>
Relocation assistance is <b>not</b> available for this position.</p></li><li><p>
This position will require 10% travel.</p></li><li><p>
Sponsorship is <b>not</b> available.</p></li></ul><p></p><p><b>
Summary Pay Range:</b></p>
$112,710.00 - $183,140.00<p></p><p>
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
</p><p></p><p><b>Benefits:</b></p><p>
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.</p><ul><li><p>
Medical, dental, and vision benefits*</p></li><li><p>
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*</p></li><li><p>
401(k) savings plans*</p></li><li><p>
Health Savings Account (HSA)*</p></li><li><p>
Flexible Spending Accounts (FSAs)*</p></li><li><p>
Health Lifestyle Programs*</p></li><li><p>
Employee Assistance Program*</p></li><li><p>
Voluntary Benefits and Employee Discounts*</p></li><li><p>
Career Development*</p></li><li><p>
Incentive bonus*</p></li><li><p>
Disability benefits</p></li><li><p>
Life Insurance</p></li><li><p>
Parental leave</p></li><li><p>
Adoption benefits</p></li><li><p>
Tuition Reimbursement</p></li></ul><p>
</p><ul><li>These benefits also apply to part-time employees</li></ul><p></p>
This position requires working onsite five days a week.<p></p>
Visa Sponsorship is not available for this position.<p></p><p><b>
Posting Dates:</b></p>
April 13, 2026 - April 19, 2026<p></p><p>
Any offer of employment is conditioned upon the successful completion of a drug screen.
</p><p></p><p>Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.</p><p></p><p>
Not ready to apply? Join our Talent Community.</p></div>

Senior Data Scientist - Procurement

Southwest Airlines

<b>Department:</b> Network Planning
<br><br>
Our Company Promise
<br><br>
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
<br><br>
<b>Job Description:</b><br>
The Associate Network Planning Analyst supports the Network Planning Team by helping plan the capacity Southwest Airlines flies in each schedule through performance and flight schedule analysis. They’ll analyze key performance indicators, explain trends and variances, and support operational and financial decision‑making while developing a foundational understanding of airline scheduling and optimization. They’ll combine multiple data sources to deliver clear, well‑communicated analyses and recommendations. The Associate Network Planning Analyst partners with internal Commercial Teams and external airport stakeholders to influence network decisions that drive performance, growth, and long‑term business strategy.
<br><br>
Additional Details
<br><br>
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
<br><br>
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
<br><br>
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
<br>Responsibilities
<br>Learn in a Team environment and individually to understand basic skills needed in Network Planning
<br>Learn data sources, analysis methods, and calculations of key schedule, commercial, and operational metrics for gaining a baseline knowledge of how flight schedule decisions impact the different Teams across the Company
<br>Learn to analyze the impact of changes to operational and commercial constraints in the schedule
<br>Use data analytical tools including simulation and forecasting to evaluate and recommend efficiencies for schedule and operational improvements
<br>Gather data to communicate business insights and realistic solutions
<br>Seek opportunities to innovate, improve Network Planning processes, and implement efficiencies
<br>May perform other job duties as directed by Employee's Leaders
<br>Knowledge, Skills & Abilities
<br>Strong analytical and software skills required; familiarity with data querying or reporting tools
<br>Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits
<br>Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
<br>Ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions
<br>Ability to transform raw data into easily understood, presentable and actionable findings
<br>Ability to understand the implications of new information for both current and future problem-solving and decision-making
<br>Ability to provide full attention to what other people are saying, taking time to understand the points being made and ask questions as appropriate
<br>Skilled in understanding and applying information to contribute to the organization’s strategic plan
<br>Ability to answer business questions using logical reasoning and analytical skills
<br>Ability to apply general rules to specific problems to produce answers that make sense
<br>Ability to imagine how something will look after it is moved around or when its parts are moved or rearranged
<br>Ability to collect, organize, visualize and assimilate data including turning raw data into meaningful information using data-oriented programming languages and visualization software
<br>Must possess strong organizational skills and execute with a high level of attention to detail
<br>Ability to communicate in a flexible and effective manner Education
<br><b>Required:</b> High School Diploma or GED
<br>Experience
<br><br>
<b>Entry-level experience, developing skills and knowledge in:</b><br>
Microsoft Office suite
<br>Microsoft Excel
<br><b>Preferred:</b> Aviation or analytical experience
<br><b>Preferred:</b> Airline scheduling
<br><b>Preferred:</b> Experience in Tableau and Diio Mi
<br>Licensing/Certification
<br>N/A
<br>Physical Abilities
<br>Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
<br>Ability to communicate and interact with others in the English language to meet the demands of the job
<br>Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
<br>Other Qualifications
<br>Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
<br>Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
<br>Must be at least 18 years of age (If the job has a different minimum age requirement, change 18 to applicable age)
<br>Must be able to comply with Company attendance standards as described in established guidelines
<br><br>
<b>Pay & Benefits:</b><br>
Competitive market salary from $63,700 per year to $70,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
<br><br>
<b>Benefits you’ll love:</b><br>
<ul>
<li>Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)</li>
<li>Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**</li>
<li>Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***</li>
<li>Competitive health insurance for you and your eligible dependents (including pets)</li>
<li>Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.</li>
<li>Explore more Benefits you’ll love: https://careers.southwestair.com/benefits</li>
<li>Pay amount does not guarantee employment for any particular period of time.</li>
</ul>
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
<br>***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
<br><br>
Southwest Airlines is an Equal Opportunity Employer.
<br>Please print/save this job description because it won't be available after you apply.
<br>Job Posting End Date
<br>04/24/2026

Assoc Network Planning Analyst

Perfetti Van Melle

<div><div><div><div><div><b>OVERVIEW</b></div>
</div><div><div>
Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in more than 150 countries worldwide. We&rsquo;re currently seeking a passionate and enthusiastic Demand Planning Analyst<b> </b>to join our growing team.</div></div></div><div><div><div><b>
WHAT YOU WILL DO</b></div>
</div><div><ul><li>Support and enhance demand planning activities for U.S. and Canadian operations</li>
<li>Execute transactional processes supporting production planning for imported and domestic products using MRP/ERP systems</li>
<li>Work closely with demand planners, forecasting analysts, sales, marketing, supplying plants, and customer service to drive production requirements and align them with customer delivery requests</li>
<li>Create and manage transactions to place, track, and monitor purchase orders and shipments</li>
<li>Collaborate with global PVM manufacturing plants and local third-party manufacturers to replenish ongoing products and support new item launches</li>
<li>Partner with demand planners to standardize, optimize, and simplify planning processes and tools</li>
<li>Analyze consumption trends versus forecast to maintain optimal service levels while meeting inventory targets</li>
<li>Evaluate stock levels across the distribution center network and provide data-driven recommendations</li>
<li>Analyze and interpret large data sets with a high degree of accuracy to support decision-making</li>
<li>Collaborate cross-functionally and influence stakeholders at all levels of the organization across multiple geographies</li>
<li>Communicate effectively with internal and external stakeholders to support execution, planning, and continuous improvement</li>
</ul></div></div><div><div><div><b>WHAT WE NEED FROM YOU</b></div>
</div><div><div><div><div><div><div><div><ul><li>Bachelor&rsquo;s degree in Business Operations, Supply Chain, or a related field</li>
<li>1&ndash;2 years of experience in supply chain, with exposure to supply/demand planning and new product launches</li>
<li>Experience working within continuous improvement environments and methodologies</li>
<li>Experience with production planning, materials management, sales and distribution, inventory management, and warehouse management</li>
<li>SAP experience preferred</li>
</ul></div></div></div></div></div></div></div></div><div><div><div><b>WHAT WE OFFER</b></div>
</div><div><div>
At Perfetti Van Melle, we are committed to fostering a welcoming workplace, where all individuals, regardless of background or identity, are valued, respected, and empowered to contribute their unique perspectives to the sweet success of our candy-loving community. Additionally, we have a core value of Care For Our People and we are proud to offer benefit programs that support our team members' goals and well-being including:</div><br>
<div></div>
<ul>
<li>PTO package including vacation, sick, personal, and pay it forward time off
</li><li>13 paid holidays</li>
<li>401k with Company Match up to 8%, ranking in the top 1% of the country</li>
<li>Annual Bonus potential and merit-based increases</li>
<li>Comprehensive Health Insurance</li>
<li>Annual well-being subsidy</li>
<li>20 weeks Maternity &amp; 12 weeks Paternity leave options</li>
<li>Sam's Club or Costco annual membership reimbursement</li>
<li>Tuition-Free College Program or Free Continued Education (BA, Masters, etc.)</li>
<li>Modest monthly candy allotment (Airheads, Airheads Xtremes, and Mentos)</li></ul><br>
<div></div>
<div><i>
Perfetti Van Melle, USA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable statutorily protected group status under local, state, or federal law.</i></div></div></div></div></div>

Demand Planning Analyst

Petco

<ul><div>Retail (Corporate)
</div><div>R352392
</div><div>Full time
</div><div>Not Remote
</div><div>654 Richland Hills Drive, San Antonio, TX 78245-2149 United States</div></ul>
<br><div><div><div>Want to help pets live their best lives?</div><div>
We&rsquo;re proud to be where the pets go and where the <i>pet people</i> go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, <b>Petco is the place for you</b>.
</div><div>Our core values capture that spirit as we work to improve lives by doing what&rsquo;s right for pets and people.
</div><ul><li><b>Pet First &ndash; Protect &amp; Empower.</b> All pets should <b>Live their Best Life.</b> We put the needs of pets and pet parents at the center of everything we do.
</li><li><b>Foster the Fun &ndash; Connect &amp; Bond.</b> Our <b>Passion</b> for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
</li><li><b>Let&rsquo;s Go! Own &amp; Commit.</b> We are stronger as <b>One Petco team.</b> We bring our unique superpowers and champion authenticity in everyone to drive success.
</li></ul><div>About Petco:</div><div>
We&rsquo;re proud to be <b>&quot;where the pets go&quot;</b> to find everything they need to live their best lives for more than 60 years &mdash; from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood &mdash; the boundless boops, missing slippers, late night zoomies and everything in between. And we&rsquo;re here for it. Every tail wag, every vet visit, every step of the way. We are <b>29,000+</b> strong and together we nurture the pet-human bond in more than <b>1,500</b> Petco stores across the U.S., Mexico and Puerto Rico, <b>250+</b> Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately <b>7 million animals</b> through in-store adoption events.
</div><div><b>Essential Job Functions: </b>The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. -</div><ul><li>
Inventory Management: - Directly accountable for maintaining in stock levels to goal by driving stock keeping unit (ski) level replenishment and allocation strategies.</li><li>
Manage ski/location baseline and promotional lift sales forecast.</li><li>
Proactively manage inventory replenishment and allocation strategies to support promotional, financial, assortment/transition, and other business goals.</li><li>
Collaborate with Merchandise Planner on promotional and secondary planning including identifying sales lift and needed inventory support.</li><li>
Drive the identification and resolution of inventory opportunities from Distribution Center (DC) to store that drives greater business profitability and exceeds customer expectations.</li><li>
Accountable for driving established operational and service goals including in-stock, inventory budget, inventory turnover, and Inventory Management Return on Investment (IMROI).</li><li>
Collaborate with merchant and merchandise planning partners to define ski entrance and exit strategies and own strategy execution.</li><li>
Perform root cause analysis through exception reporting to drive greater efficiencies and results in inventory management.</li><li>
Drive business results through cross-functional development of strategies to achieve shop/department level goals and objectives.</li><li>
Partnership - Interact professionally and effectively through strong verbal and written communication with an emphasis on company and customer interests.</li><li>
Drive and build cross-functional relationships internally and externally.</li><li>
Effectively communicate with store partners to help achieve strategic results.</li><li>
Demonstrate initiative to work independently and in cross functional teams.</li><li>
Ability to think strategically and effectively implement tactics to ensure goals are met.</li><li>
Ability to ruthlessly prioritize and multi-task under tight deadlines.</li><li>
Vendor Management: Support vendor management by partnering with Inventory Analyst in collaborative forecasting meetings with vendors, providing promotional and secondary strategy and lifts. Review and analyze vendor ski's to achieve inventory and financial goals.</li><li>
Development and Training: Achieve and maintain required system certifications.</li><li>
Proactively identify and participate in opportunities to expand business, inventory and/or supply chain knowledge and expertise.</li><li>
Actively participate in personal development planning.</li></ul><div><b>
Supervisory Responsibilities:</b> None</div><div><b>
Work Environment:</b></div><ul><li>
The majority of job duties are performed while seated indoors with little or no exposure to hazards.</li></ul><div><b>
Education (Required):</b></div><ul><li>
Four-year Bachelor&rsquo;s degree in Retail Management, Supply Chain, Business or a related field is required.</li><li>
An equivalent combination of education and related experience may be substituted for a bachelor&rsquo;s degree.</li></ul><div><b>
Work Experience (Required):
</b></div><ul><li>Proven advanced ability to use applications within Microsoft Office suite as well a very strong ability to extract and analyze data from databases and make appropriate recommendations is required.</li><li>
Two to three years of replenishment buying and/or store operations experience is required.</li><li>
Demonstrate excellent analytical, mathematical and business problem solving skills with the ability to analyze data, conduct research and solve system issues as required.</li><li>
Demonstrated well-developed communication, interpersonal, analytical and presentation skills are necessary due to the nature and level of interaction with peers and cross-functional teams.</li><li>
Ability to influence without authority.</li></ul><div>
#LI-AT2</div><div>
#CORP</div><div>
For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits<div>
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Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.</div><div><br>
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