car rental manager

National International Federation LLC

Job Title: Operations Manager &ndash; Car Rental Industry Location: Muscat, Sultanate of Oman Company: International Rent A CarAbout UsRent Car is one of the leading car rental companies in Oman, providing premium services to corporate clients, government entities, and individuals. As we continue to expand our operations, we are seeking an experienced Operations Manager with a strong background in the car rental industry to join our team.Key Responsibilities<ul><li>Oversee day-to-day operations of the rental fleet across branches.</li><li>Ensure smooth coordination between Sales, Operations, Accounts, and Service Departments.</li><li>Manage vehicle handovers, returns, inspections, and maintenance scheduling.</li><li>Monitor fleet utilization, cost efficiency, and customer satisfaction.</li><li>Handle credit customer processes in coordination with Sales and Accounts.</li><li>Lead, train, and motivate the operations team to achieve performance targets.</li><li>Develop and implement SOPs for operational excellence.</li><li>Resolve customer complaints and operational issues effectively.</li><li>Prepare regular reports for management on fleet performance and operational KPIs.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Management, or related field.</li><li>HSE course and verified certificate.</li><li>Minimum 5 years of experience in the car rental industry, with at least 2 years in a managerial role.</li><li>Strong knowledge of fleet management, rental agreements, and operational workflows.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Proficiency in MS Office and fleet/rental management systems.</li><li>Fluency in English &amp; Arabic.</li><li>Must be based in Oman or willing to relocate.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Company car and allowances.</li><li>Career growth opportunities within an expanding company.</li><li>Dynamic and professional work environment.</li></ul>How to ApplyInterested candidates may send their updated CV with the subject line:&ldquo;Application &ndash; Operations Manager (Car Rental)&rdquo;Email: pro@international-rentcar.com Contact: +968 97090180Job Type: Full-time

Operations Manager

Royal Smart Properties

Royal Smart Limousine (RSL), a premier provider of luxury transportation and mobility solutions in Dubai, is seeking an experienced and results-driven Rent a Car Manager to lead and oversee our growing car rental division. This role is pivotal in driving operational excellence, ensuring fleet optimization, and delivering an exceptional client experience in line with RSL&rsquo;s premium standards.Key ResponsibilitiesLeadership &amp; Strategy<ul><li>Lead and manage the Rent a Car division, ensuring smooth day-to-day operations and alignment with company goals.</li><li>Develop and implement strategies to maximize fleet utilization, revenue growth, and market share.</li><li>Set and monitor performance KPIs for the rental team, ensuring accountability and continuous improvement.</li></ul>Customer Experience<ul><li>Oversee all customer interactions, ensuring a seamless, professional, and luxury-standard service.</li><li>Resolve escalated customer issues and disputes with efficiency and diplomacy.</li><li>Implement customer retention and loyalty initiatives to strengthen RSL&rsquo;s client base.</li></ul>Fleet &amp; Operations Management<ul><li>Manage fleet availability, allocation, and maintenance schedules to ensure vehicles meet safety and quality standards.</li><li>Oversee procurement and replacement planning for fleet expansion and upgrades.</li><li>Ensure full compliance with UAE transport laws, RTA regulations, and internal company policies.</li></ul>Sales &amp; Business Development<ul><li>Drive rental revenue through strategic pricing, promotions, and partnerships.</li><li>Identify and secure new corporate accounts and business opportunities.</li><li>Collaborate with marketing to design campaigns that boost visibility and utilization.</li></ul>Financial &amp; Administrative Control<ul><li>Prepare and manage departmental budgets, forecasts, and profitability reports.</li><li>Monitor rental agreements, invoicing, and payments to ensure accuracy and efficiency.</li><li>Maintain up-to-date documentation and reporting for compliance and management review.</li></ul>Team Development<ul><li>Recruit, train, and mentor Rent a Car staff to deliver high performance.</li><li>Foster a collaborative and customer-centric culture within the department.</li><li>Conduct regular reviews to identify training and development needs.</li></ul>Qualifications &amp; Skills<ul><li>Minimum 5&ndash;7 years of proven experience in car rental management, preferably within the UAE market.</li><li>Strong background in fleet management, rental operations, and revenue optimization.</li><li>Demonstrated leadership ability with experience managing cross-functional teams.</li><li>Excellent communication, negotiation, and customer service skills.</li><li>Proficiency in car rental management software, ERP systems, and MS Office Suite.</li><li>Ability to work under pressure, multitask, and deliver results in a fast-paced environment.</li><li>Valid UAE driving license required.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED7,500.00 per month

Rent a Car Manager

Job Title: Service Manager &ndash; Car Rental CompanyLocation: Muscat, Sultanate of OmanCompany Overview:We are a leading car rental and leasing company in Oman, dedicated to providing high-quality mobility solutions and exceptional customer service. With a growing fleet and expanding operations, we are seeking a skilled and motivated Service Manager to join our team.Position Overview:The Service Manager will oversee the maintenance and service operations of our vehicle fleet, ensuring that all cars are maintained to the highest safety and quality standards. This role requires strong leadership, technical expertise, and the ability to manage a service team efficiently while coordinating with suppliers and workshops.Key Responsibilities:Manage and supervise the daily operations of the service department.Develop and implement preventive maintenance schedules for the fleet.Coordinate with workshops, suppliers, and spare parts vendors.Monitor vehicle downtime and ensure timely repairs.Maintain service records and ensure compliance with company policies.Lead and develop the service team (technicians, coordinators, etc.).Control service costs and prepare monthly reports.Ensure health, safety, and quality standards are followed.Requirements:Bachelor&rsquo;s degree in Mechanical/Automotive Engineering or related field (preferred).Minimum 5 years&rsquo; experience in automotive service management (car rental or dealership experience is an advantage).Strong knowledge of vehicle maintenance, repair processes, and spare parts.Excellent leadership, communication, and problem-solving skills.Ability to work under pressure and manage multiple priorities.Proficiency in MS Office; knowledge of fleet management systems is a plus.Fluency in English (Arabic is an advantage).Job Types: Full-time, Permanent

Service Manager – Car Rental Company

365 SUPERMARKET LLC

We are seeking a detail-oriented and proactive Female Administrative Officer to support the daily operations of our Rent-a-Car business. The role involves handling administrative tasks, coordinating bookings, maintaining records, assisting customers, and ensuring smooth office and fleet operations.Key Responsibilities:<ul><li>Handle customer bookings, rental agreements, and inquiries.</li><li>Maintain and update vehicle, contract, and office records.</li><li>Coordinate with drivers, operations staff, and clients.</li><li>Prepare invoices, track payments, and assist with accounts administration.</li><li>Monitor vehicle insurance, registration renewals, and service schedules.</li><li>Support general office administration, including HR documentation.</li></ul>Requirements:<ul><li>Female candidates only.</li><li>Must have previous experience in administration or operations, in the Rent-a-Car or transport sector.</li><li>Strong communication skills in English.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Good organizational and multitasking abilities.</li><li>Customer service skills and a professional attitude.</li></ul>Salary &amp; Compensation: To be discussed during the interview, based on qualifications and experienceJob Type: Full-timeExperience:<ul><li>Administrative experience in Rent-a-Car business: 1 year (Preferred)</li><li>UAE : 1 year (Preferred)</li></ul>

Female Administrative Officer – Rent-a-Car Operations

ALMARAYA RENT A CAR

Role OverviewThe Finance Head will oversee all financial functions of Al Maraya Car and Bus Rental, ensuring accurate financial reporting, effective cost management, compliance with regulatory requirements, and strategic financial planning. This role is key to driving profitability, optimizing financial performance, and supporting the company&rsquo;s growth in the competitive car and bus rental industry.Key ResponsibilitiesFinancial Management &amp; Reporting<ul><li>Develop and implement financial policies, systems, and internal controls.</li><li>Oversee monthly, quarterly, and annual financial statements in line with accounting standards.</li><li>Prepare budgets, forecasts, and variance analysis to support decision-making.</li><li>Monitor cash flow, working capital, and liquidity to ensure smooth business operations.</li></ul>Strategic Planning<ul><li>Advise management on financial strategies, risks, and opportunities.</li><li>Conduct business and financial analysis to support fleet expansion and new projects.</li><li>Support pricing strategy for car and bus rentals to maximize revenue.</li><li>Identify investment opportunities and funding requirements for long-term growth.</li></ul>Cost Control &amp; Efficiency<ul><li>Implement and monitor cost-saving initiatives across operations.</li><li>Develop KPIs to measure financial performance and fleet profitability.</li><li>Oversee asset management and depreciation schedules for vehicles.</li></ul>Compliance &amp; Risk Management<ul><li>Ensure compliance with local laws, VAT, tax filings, and regulatory requirements.</li><li>Liaise with auditors, banks, and external stakeholders.</li><li>Design frameworks for risk assessment and financial control.</li></ul>Team Leadership<ul><li>Supervise and mentor the finance team.</li><li>Foster a culture of accountability, accuracy, and continuous improvement.</li><li>Provide financial training for operational managers to improve cost awareness.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field (MBA/Professional certification such as CPA, CMA, or ACCA is preferred).</li><li>Minimum 6 years of progressive financial management experience, preferably in the automotive leasing, transport, or rental industry.</li><li>Strong understanding of fleet financing, leasing models, and asset-heavy businesses.</li><li>Expertise in budgeting, forecasting, and financial modeling.</li><li>Proficiency in ERP/accounting software and advanced Excel skills.</li><li>Strong leadership, analytical, and communication skills.</li><li>Knowledge of UAE/local tax and regulatory frameworks is highly desirable (if role is UAE-based).</li></ul>Job Types: Full-time, PermanentPay: Up to AED6,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Finance Head (Rent a Car): 5 years (Required)</li></ul>

Finance Head (Rent a Car Experience in UAE is mandatory)

ONEROAD Auto Service Center

Walk-in Interview for Driver (Car Rental)Date: 23rd September 2024 (Tuesday)Time : 10:00AM to 12:00 PMVenue: HongQi UAE, Next to Porsche showroom - Plot 364 - 291 Sheikh Zayed Rd - Al QuozNear to the ONPASSIVE Metro Station EXT-2https://goo.gl/maps/XcERWBm6VrdmJEBg9Experience required: 2 - 3 years (UAE exp)Should hold valid UAE driving licenseJob Responsibilities:&middot; Responsible documents delivery, pickup and delivery clients, bank deposit etc.&middot; Responsible for temporary work assigned by leaders&middot; Clean and wash the vehicle on a regular basis to maintain them in a tidy condition&middot; Always maintain the vehicles in good running condition&middot; Ensure safekeeping of the vehicle keys and of vehicle after work&middot; Check fuel level in vehicle before and after each errand and ensure timely replenishment of fuel&middot; Ensure that the logbook in the vehicle is properly filled and signed&middot; Carry out simple maintenance tasks on vehicle and effect minor repairs in the event of breakdown on the road.&middot; Listen to traffic and weather reports to stay up to date on road conditions&middot; Adjust the route to avoid heavy traffic or road constructions, as needed&middot; Maintaining the organized travel schedule&middot; Updating monthly milage recordsJob Type: Full-timePay: AED2,000.00 per month

Walk-in Interview for Driver (Car Rental)

AGMC

Role, Responsibilities and Key Accountabilities:<ul><li>Customer and Stakeholder Engagement: Collaborate with customers, end-users, and stakeholders to understand their needs and expectations.</li><li>Lead design thinking sessions with focus groups to identify the product features. Should be able to lead the creation of low fidelity wireframes, and product prototypes.</li><li>Define Product Vision: Develop a clear and inspiring vision for the technical product, aligning it with the overall business goals and strategy in collaboration with the business leads.</li><li>Product Backlog Management: Prioritize and maintain a well-defined product backlog based on business value, technical dependencies, and customer needs. Feedback Incorporation: Gather feedback and incorporate it into the product backlog to continuously improve the product.</li><li>User Story Definition: Break down the product features into user stories with clear acceptance criteria.</li><li>Understanding Technology Stack: Possess a strong understanding of the technology stacks, architecture, and infrastructure relevant to the business and product.</li><li>Make Technical Decisions: Make informed decisions on technical aspects, considering scalability, security, and other technical requirements.</li><li>Release Planning and Roadmap Creation: Collaborate with the development team to plan releases, considering feature dependencies, timelines, and resource availability.</li><li>Roadmap Creation: Develop and maintain a product roadmap that outlines the strategic direction and future development plans.</li><li>Facilitate Collaboration: Act as a bridge between different functional teams, such as development, testing, and operations, to ensure a smooth workflow.</li><li>Promote Agile Practices: Embrace and promote Agile methodologies, such as Scrum or Kanban, to enhance collaboration and efficiency.</li><li>Quality Assurance and Validation: Define acceptance criteria for user stories and participate in acceptance testing to ensure that the delivered product meets the required standards. Work closely with the quality assurance team to address defects and ensure the overall quality of the product.</li><li>Stay updated with industry trends, best practices on product management and relevant technology trends</li></ul>Key Performance Areas (KPAs)<ul><li>Product Feature Definition: Define and communicate product features clearly and unambiguously.</li><li>Release Planning and Product Delivery: Define the product release plans and deliver the planned releases meeting the business objectives.</li><li>Cross-functional Collaboration: Effectively collaborate with multiple stakeholders and ensure the buy-in for the product features.</li><li>Continuous Improvement and Innovation: Staying updated with industry trends and emerging technologies to drive continuous improvement and innovation in digital solutions.</li><li>Performance Monitoring and Optimization: Conducting regular assessments and reviews of rolled out product, optimizing ease of use, engagement, and business results.</li><li>Ensuring ROI: Evaluate the realization of the ROI as per the business case.</li></ul>Qualifications/Requirements<ul><li>Educational Background: A bachelor's or master&rsquo;s degree in computer science/ information technology/ software engineering, or a related field. Additional certifications in enterprise architecture or specific technologies can be beneficial.</li><li>Technical Expertise: Digital Experience Platforms, UX tools, UI frameworks, Full Stack technologies required.</li><li>Product Requirements and Release Management Tools: Tools like confluence, Azure DevOps</li><li>Cloud Computing: Knowledge of cloud computing required.</li><li>Problem-solving Skills: Ability to analyze complex problems, identify solutions, and implement strategies that align with business goals.</li><li>Communication and Collaboration: Strong communication and collaboration skills to interact effectively with stakeholders, business leaders, and cross-functional teams.</li><li>Innovation and Adaptability: Ability to stay updated with emerging technologies, industry trends, and best practices. Flexibility to adapt to evolving technologies and changing business needs.</li><li>Analytical and Strategic Thinking: Strong analytical and strategic thinking skills to evaluate systems, identify gaps, and propose solutions.</li></ul>Experience (Years of experience, Sector, Local /International)<ul><li>The right candidate will have 10+ years of experience in the IT industry with predominant experience in working on digital transformation projects using modern technology stack in the mobility sector.</li><li>Business Domain: Experience in implementation of vehicle rental, leasing, subscription platforms eCommerce, order management, digital marketing are required. Experience with a mobility service provider in the region will be preferred.</li></ul>Please note only shortlisted candidates will be contacted. Thank you for your interest in joining us!Job Types: Temporary, Contract Contract length: 12 monthsPay: AED15,000.00 - AED18,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in an onsite setting?</li><li>We must fill this position urgently. Can you start immediately?</li><li>Are you certified as a Product Owner?</li><li>Do you have experience in a car rental brand?</li><li>Have you managed a product backlog from start to release?</li><li>Do you have experience working with developers to deliver product features?</li><li>How many years of experience do you have as a Product Owner or in a similar role?</li><li>Have you defined user stories and acceptance criteria for product requirements?</li><li>Current salary?</li><li>Salary expectations?</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Technical Product owner - Rent a car experience

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