care coordinator

Family Service Association - Fall River

<div><div><b>***$1, 000 SIGN ON BONUS***</b></div><br>
We have a full time (40 hours per week) This is an Outreach Care Coordinator position in our Long Term Services and Supports (LTSS) Community Partners (CP) program. Position may be based at one site but will service Fall River, New Bedford, Mashpee and Brockton.<br>
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The Long Term Services and Supports (LTSS) Community Partners (CP) program has an exciting opportunity for an Outreach Care Coordinator (OCC). This is a Full Time (40 hours per week) with a Monday through Friday, 8:00 a.m. - 5:00 p.m. schedule. The position is budgeted to start between $20.50 - $25 The OCC is responsible for making initial contact with hard to reach members and promoting coordination in the delivery and receipt of services to enrollees assigned by Accountable Care Organizations (ACO) and Managed Care Organizations (MCO), or Mass Health.<br>
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<b>Duties and Responsibilities:</b><ul><li>
Respect the confidential nature of all program services and communications therewith.</li><li>
Conduct outreach to assigned enrollees to inform about the functions of a CP Program, role of the Care Coordinator, the optional nature of CP enrollment, choice in CP providers, the benefits of enrollment and the process for enrolling. Provide written documentation to members as warranted.</li><li>
Document all outreach attempts which typically include a minimum of 3 phone call attempts; and additional strategies including face-to-face attempts if warranted, and other correspondence.</li><li>
Make contact with members during outreach to complete Follow Up after Discharge summary as needed.</li><li>
Schedule Intake appointments for Care Coordinators as appropriate.</li><li>
Complete Risk Assessment as required.</li><li>
Inform potential member of Participation Agreement and facilitate sending it to the enrollee.</li><li>
Facilitate warm hand-off for completion of Comprehensive Assessment with ACO / MCO partners.</li><li>
Responsible for marketing program to ACO / MCO Health Centers, hospitals, PCP offices and other entities including maintaining collaborative relationships with same.</li><li>
Responsible to delegate assignments to part-time Outreach Worker as applicable</li><li>
Determination of caseload assignments per geographic area on a monthly basis.</li><li>
Complete No Contact, Disengagement, request for information, Intake Packet and other letters as required to send to members during absence of Intake Specialist.</li><li>
Completion of disenrollment forms for members on assigned caseload.</li><li>
Assignment as Care Coordinator to assist in gaps in coverage as needed, or in growing area of need in a geographical region, including but not limited to the following duties and responsibilities.</li><li>
Obtain the Comprehensive Assessment from the referring ACO/MCO, integrate findings into person-centered Care Plan and provide update as needed for any changes in functional status, ADL, or IADL needs.</li><li>
Ensure LTSS Care Plan is approved by the Enrollee and the Primary Care Provider within required time frames. Ensure Care Plan is shared with all members of the care team.</li><li>
Facilitate enrollee&rsquo;s access to needed services, including but not limited to, Flexible Services, ACO/MCO chronic disease management programs, LTSS and other Community Resources.</li><li>
Maintain regular contact with the enrollee to monitor and promote progress toward Care Plan goals; to assist the enrollee to navigate and access needed services: to provide ongoing monitoring of the implementation of the LTSS Care Plan; to monitor for changes in status including health, housing, natural supports and caregivers and to provide health and wellness coaching with a minimum of one face-to-face contact quarterly.</li><li>
Maintain all documentation required for the delivery of LTSS Community Partners services.</li></ul><br>
<b>
Education and Experience:</b><ul><li>
Must have strong written and oral communication skills and demonstrated computer skills.</li><li>
Bi-lingual capacity in Spanish, Cape Verdean Creole, Haitian Creole, Portuguese strongly preferred.</li><li>
Must have a minimum of High School Degree (or equivalent) and at least two years of experience, or an Associate&rsquo;s Degree and at least one year of experience in the field; or a Bachelor&rsquo;s Degree in social work, human services, nursing, psychology, sociology, or a related field.</li><li>
Position may be based at one site but will service Fall River, New Bedford, Mashpee and Brockton. Candidate may decide to be physically located at any one of the four sites listed. Candidate must be willing to travel to Fall River on a monthly basis for Group Supervisions and occasional trainings.</li></ul><br>
<b>
Full Time Benefits include</b><b> a comprehensive benefits package:</b><br>
<ul><li>Medical, dental, vision insurance</li><li>Long term disability insurance</li><li>Life insurance</li><li>403b pension plan</li><li>Flexible spending account</li><li>Three weeks paid vacation</li><li>Twelve paid holidays</li><li>Generous earned sick time</li></ul><br>
<b>
*Candidates must pass CORI and CPS (child protective services) background checks.*</b><br>
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***Salaries are determined by factors including; experience, education, certifications, references, and foreign language proficiency with clients.***<br>
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Family Service Association is a comprehensive private, non-profit social service agency dedicated to the development and implementation of services designed to provide strength and support to individuals and families throughout southeastern Massachusetts. Headquartered in Fall River, Family Service Association strives to increase the capacity of individuals and families to cope with the stresses of family life and interpersonal relationships in a positive, productive and health-improving manner. This agency is a leading provider of professional social services in the South Coast region of Massachusetts, with a 135-year tradition of high quality.<br>
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Family Service Association is an Equal Opportunity Employer.<p>
</p><p>xLDSE8h25w</p></div>

Outreach Care Coordinator

Global roots Technology Pvt. Ltd

<p>Job Opening: Client Coordinator<br/>Location: Oshiwara, Andheri West, Mumbai<br/>Type: Full-Time<br/>Experience: 1&ndash;3 years preferred<br/>About Us<br/>The SkinTalk Clinic is a premier dermatology and aesthetic center in Mumbai, led by Dr. Pooja Chopra. We specialize in personalized skincare, acne treatments, anti-aging solutions, and hair restoration. We&rsquo;re looking for a proactive and organized Client Coordinator to be the bridge between our patients and our clinical team.<br/>Key Responsibilities</p><ul><li>Manage and schedule client appointments using clinic software</li><li>Maintain a daily communication list to follow up with clients regarding treatments and queries</li></ul><ul><li>Coordinate with the doctor to resolve patient concerns and ensure timely responses</li><li>Plan and organize the next day&rsquo;s patient schedule for smooth clinic flow</li><li>Respond to online inquiries via WhatsApp, email, or social media</li><li>Share online registration forms and clinic address with new or prospective clients</li><li>Assist patients in booking their next appointments after procedures</li><li>Dispense prescribed medicines and help patients understand treatment brochures</li><li>Ensure appropriate consent and registration forms are filled and documented</li><li>Take out and file back patient charts as per daily appointments</li><li>Provide a warm, professional, and helpful experience to every client</li></ul><p>Qualifications &amp; Skills</p><ul><li>Graduation in any discipline</li><li>Good command of spoken and written English</li></ul><ul><li>Excellent typing skills and attention to detail</li><li>Proficiency in Microsoft Excel and other basic software tools</li><li>Experience with clinic or appointment management systems is a plus</li><li>BPharm or a diploma in pharmacy will be an added advantage</li><li>Strong communication and interpersonal skills</li><li>Problem-solving ability and leadership qualities</li><li>Collaborative mindset and ability to work well in a team</li><li>Organized, detail-oriented, and able to multitask</li><li>Prior experience in a clinic, salon, or customer service role preferred</li></ul><p>Attitude &amp; Work Ethic</p><ul><li>Willingness to learn and grow in a fast-paced clinical environment</li><li>Positive, collaborative mindset with a focus on patient satisfaction</li></ul><p>Responsible, punctual, and self-motivated</p><ul><li>Ability to stay calm and professional under pressure</li></ul><p>Work Schedule</p><ul><li>The clinic operates 7 days a week, including Sundays</li><li>Week offs are provided on a rotational basis</li></ul><p>Salary &amp; Benefits</p><ul><li>Salary (based on experience and skills)</li><li>Performance-based incentives</li><li>Training and growth opportunities</li><li>Supportive and professional work environment</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;18,000.00 - &#8377;30,000.00 per month</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Health insurance</li><li>Provident Fund</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Patient care: 2 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul><p>Work Location: In person</p>

Patient Care Coordinator

Anderselite

<p>My clients are looking to appoint a<strong> Customer Care Coordinator</strong> on a permanent basis. My clients are a regional housebuilder with an excellent reputation in the market <br> <br>Principal accountabilities of the Customer Care Coordinator role include: <br> <br>- Ensure all calls received into the department are managed appropriately and issues are logged. <br>- Coordinate the supply of material and sub-contractor elements together ensuring maintenance requests are carried out. <br>- Communicate with the Customer Care Manager / Team Leader to ensure all defects are followed up and dealt with by the appropriate personnel. <br>- Maintain the relevant Customer Care log/monitor. <br>- Check invoices and forward for payment. <br>- Liaise with the Buying department to order materials as and when required. <br>- Ensure defects are reported to sub-contractors on a regular basis. <br>- Arrange completion of end of defect works for Housing Associations. <br>- Liaise with Site Teams to ensure remedial works are completed within timescales. <br>- Liaise with Sales Teams to ensure customer queries are answered. <br>- Book appointments for suppliers, sub-contractors, site teams to deal with latent building defects. <br> <br>Experience, Qualifications and Skills <br> <br>- Experience of working as an Administrator in a fast paced environment. <br>- Experience of working within the construction or house building sector is desirable. <br>- Qualifications and Training <br>- GCSE Maths and English - Grade 4+ (or equivalent) <br>- Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of people <br>- Ability to liaise with internal and external personnel <br>- Good administration skills with the ability to coordinate numerous issues during the working day <br>- Able to work to deadlines in a fast paced environment <br>- Ability to work on own initiative <br>- Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook) <br>- Committed to diversity and inclusion <br>- Willing to be flexible in respect to day to day duties and hours worked <br>- Ability to travel to all development sites, including the divisional office <br> <br>Package details <br> <br>- Competitive salary <br>- Competitive bonus scheme <br>- 25 days holiday, plus bank holidays <br>- Contributory pension scheme <br>- Life assurance <br> <br>For more information on this role please contact Paul Wilkinson on the number supplied or via email on (url removed)</p>

Customer Care Coordinator

Serefin

Serefin is a leading healthcare organization dedicated to improving patient outcomes and providing exceptional care coordination services. We are seeking motivated and experienced Registered Nurses to join our team as Virtual Care Coordinators. If you are a dependable and compassionate nurse with a commitment to delivering high-quality care and excellentcommunication skills, we invite you to be a part of our innovative virtual health team.Please note: these roles are based out of Dubai, Qatar and Saudi Arabia.Role Profile As a Bilingual (English/Arabic) Virtual Registered Nurse - Care Coordinator at Serefin, you will play a crucial role in supporting patients across various programs, including EAP (Employee Assistance Program), Health Concierge, and Mental Health Wellbeing. You will be responsible for delivering personalized care and assistance to patients and their families, ensuring theyreceive the support they need throughout their healthcare journey.Key Responsibilities Scope of Role Health Concierge Program Responsibilities:Assist patients and their families in understanding healthcare providers' findings, instructions, and advice, keeping the patient at the center of the care plan.Ensure clinical orders and care plans are executed and up to date to meet the needs of our clients.Utilize motivational interviewing techniques to communicate progress or deviations to patients, their families, and care providers.Assist patients and their families in navigating available support resources, including appointment bookings, attendance, and follow-up instructions.Health Concierge for Travel Program Responsibilities:Provide pre-travel advice and guidance to empower clients to travel safely within and outside of Canada.Offer support to clients with non-emergency questions and concerns while traveling.Follow up with client s post-travel to ensure continuity of care upon their return home.Wellbeing Program Responsibilities:Provide mental health support to patients through coaching and counseling.Understand crisis intervention and immediate assistance for individuals in need.Facilitate online therapeutic and counseling sessions addressing various mental health concerns, such as anxiety, depression, stress, and relationship issues.General Responsibilities: Consolidate health records, ensuring accessibility for the Care Coordinator, patients, and their families.Employ patient education and coaching principles to empower patients and their families to actively participate in care decisions, advocating for their unique needs and preferences.Assist in shaping our evolving health management technology to optimize the patient experience.Collaborate with other team members to expand our resource library and participate in team meetings to support continuous improvement.Actively participate in ongoing professional development and training. Along with, supporting the organization s operational goals including other aspects of the business.Skills, Knowledge and Expertise Registered Nurse currently registered and in good standing with their college.Current BLS Certificate required.Minimum 2-5 years of acute care nursing experience (e.g., Emergency, mental health/psychiatry, ICU).Minimum of 2 years of mental health clinical experience in therapy or counseling.Experience in nursing with the elderly population and individuals with complex needs is desirable.Ability to medically triage patient situations as needed with minimal supervision using a standardized assessment tool.Flexible in engaging with families and comfortable navigating challenging conversations with compassion and empathy.Excellent patient assessment and teaching skills.Demonstrated problem-solving, decision-making, and critical thinking skills while effectively managing multiple priorities.Works well both collaboratively and independently.Excellent interpersonal and communication skills, both oral and written.Fluency in English and Arabic, both verbal and written, is required.Comfortable using technology, including telephone systems, software programs, and Microsoft.Must have a private room with a closed door for work.Up-to-date Police Reference Check.The role requires the ability to work regularly on evenings, nights, and weekends If you are a compassionate and dedicated Registered Nurse who is ready to take on the challenge of shaping the future of healthcare, we encourage you to apply for this Virtual Care Coordinator position at Serefin. Join our team and make a meaningful impact on the lives of our patients as we work together to provide the best possible care and support.

Registered Nurse - Care Coordinator

Archish Fertility & IVF

<p><b>Company Description:</b></p><p>Archish Fertility &amp; IVF focuses on ethical and scientific practices in the field of infertility. The company's flagship center is a 5000 square feet fertility and wellness clinic located in Bangalore, with presence on Old Airport Road, Sahakar Nagar, HSR Layout, Whitefield, J.P. Nagar and E-City, providing a soothing and calm environment for couples undergoing the IVF process.</p><p><b>Job description:</b></p><p>Patient Relation coordinator will be responsible for the following actions:</p><ul><li>Managing daily appointments</li><li>Checking with doctor and coordinating for the appointments</li><li>Billing</li><li>Documentation</li><li>Calling for follow up schedules</li></ul><p>We are looking for someone who has experience working in the front desk, greeting patients and billing.</p><p>Anyone from healthcare will be a plus point.</p><p>Shift timings: 9:30-5:30</p><p>Working Days: Monday to Saturday</p><p>Location: HSR Layout, Bengaluru</p><p>Job Types: Full-time, Permanent</p><p>Benefits:</p><ul><li>Health insurance</li><li>Life insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul><p>Work Location: In person</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;22,000.00 - &#8377;26,000.00 per month</p><p>Benefits:</p><ul><li>Health insurance</li><li>Life insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

FutureCare

<div>Overview:
<div>
At FutureCare our Wound Care Coordinators provide skin care to our residents with an emphasis on prevention and treatment of skin disorders. They are part of our frontline health care team, and they play a pivotal role in the planning, implementation, and evaluation of skin care for our residents. Our Skin Care Coordinators share in the commitment to meet the highest standards of quality and excellence and offer a hands-on approach providing the best service.</div><div></div><div><br>
Voted 13 years in a row in The Baltimore Sun as a &ldquo;<i>Top Workplace</i>&rdquo; and recognized in US Newsweek&rsquo;s publication as &ldquo;<i>Best Nursing Home</i>&rdquo;, FutureCare stands out as a leader in managing health care across a continuum of care. We are known for recognizing hard work and dedication and reward our team members for their compassion and care. We also offer a highly Competitive Salary, Excellent Benefits Package, Flex/Advance Pay, Paid Time Off, Referral Bonus, Employee Assistance Plan, Tuition Assistance, Career Growth Ladder, and a 401K Plan.</div><div></div><div><b><br>
NOW OFFERING: Training will be provided for qualified candidates and assistance in getting the Wound Care Certificate.</b></div><div></div><div><b><br>
***SIGN ON BONUS $7,500 FULL-TIME HIRES***</b></div><div></div><div><b><br>
***Competitive Starting Salary $43.00-$48.00/HR***</b></div><div></div><div><b><br>
Salary Disclosure Statement</b></div><div>
The salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives (if applicable) are offered separately and paid pursuant to the relevant program schedule. All employment offers will consider such factors as overall experience, job-related qualifications, location, certifications/training, etc.</div>
Responsibilities:
<ul><li>Identify, manage, and treat specific skin disorders</li><li>
Oversee all direct wound care activities to ensure practices are consistent</li><li>
Coordinates weekly skin rounds</li><li>
Perform assessment evaluations using techniques including observation, and inspection</li><li>
Confer with the Care Planning Team in the development of treatment for skin disorders within established wound care protocol</li><li>
Monitor the use of preventive measures such as inspection, turning and positioning</li><li>
Assist in modifying the treatment regimen to meet the needs of the resident, in accordance with established medical practices, the regulatory guidelines and the policies and goals of this facility</li><li>
Provide information to resident and caregivers on prevention techniques and other ways to maintain or improve the general health and psychosocial status of the resident</li><li>
Precept new nurses and demonstrate individual procedures to new nursing staff</li><li>
Participate as requested in the planning and conducting of in-service training classes concerning dermatologic nursing skills and procedures used within the facility</li><li>
Participate in Performance Improvement program as assigned such as wound and nutrition committee</li><li>
Complete and provide follow through on all incident reports as appropriate</li><li>
Abides by the standards identified in FutureCare&rsquo;s Statement of Corporate Ethics and the Corporate Compliance Plan</li></ul><br>
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Qualifications:
<ul><li>Must hold a current certification and RN license in Maryland</li><li>
Must have an active certification in wound care</li><li>
At least one-year experience in a skilled nursing facility preferred</li><li>
Previous experience in skin care treatment a plus</li><li>
Must possess a positive and professional attitude</li><li>
Ability to work independently and accurately to complete required documentation</li><li>
Ability to demonstrate positive and effective communication skills to facilitate positive interpersonal interaction</li><li>
Ability to remain calm and patient when dealing with residents
</li><li>Ability to problem solve and work well under pressure</li><li>
Ability to show empathy and compassion while interacting with residents to increase their comfort level</li></ul><div>
Equal Opportunity Employer</div><div>
FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.</div></div>

Wound Care Coordinator

Manipal Hospital, Yeshwanthapur

<p>- Provide direct patient care under the supervision of nurses and physicians.<br/>- Assist in daily living activities, such as bathing, dressing, and feeding.<br/>- Monitor and record vital signs and report any changes to the nursing staff.<br/>- Prepare patients for examinations and procedures.<br/>- Maintain accurate patient records and documentation.<br/>- Support patient mobility and assistance with physical therapy when required.<br/>- Uphold cleanliness and organization in patient care areas.<br/>- Communicate effectively with patients and their families to provide guidance and reassurance.<br/>- Adhere to hospital policies, procedures, and ethical standards of care</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;300,000.00 - &#8377;420,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

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