care coordinator

Prestera Center for Mental Health

<div>Primary Responsibilities and Duties<ul><li>
Screening, Assessment, and Engagement
<ul><li>Establishes and maintains professional relationships with individuals, families, referral sources, and community partners.</li><li>
Completes initial and ongoing assessments in accordance with program, payer, and regulatory requirements.</li><li>
Identifies risk factors, including suicidal or homicidal ideation, and ensures immediate intervention, documentation, and follow-up in accordance with organizational protocols.</li><li>
Utilizes standardized screening tools (e.g., PHQ-9, SDOH assessments) as required.</li></ul></li></ul>
<ul><li>Care Coordination
<ul><li>Coordinates services across healthcare, behavioral health, housing, employment, and social service systems.</li><li>
Facilitates communication among providers, natural supports, and community resources.</li><li>
Schedules appointments and assists with transportation coordination to reduce barriers to care.</li><li>
Participates in treatment team meetings and case reviews.</li><li>
Maintains timely, accurate, and compliant documentation in the electronic health record (EHR).</li></ul></li></ul>
<ul><li>Service Delivery and Support
<ul><li>Provides targeted case management and supportive interventions consistent with scope of practice.</li><li>
Supports individuals in navigating systems of care and adhering to treatment recommendations.</li><li>
Promotes engagement in ongoing services and continuity of care.</li><li>
Advocates for individuals to ensure access to appropriate services and resources.</li></ul></li></ul>
Primary Attributes
Professional &amp; Technical Knowledge:<ul><li>
Possesses the equivalent of formal training in behavioral health, usually in the form of a major in Psychology, Social Work, Counseling, or Criminal Justice as part of a Bachelor&rsquo;s Degree program.
</li></ul>Continuing Education:
<ul><li>Maintains current knowledge of standards of care and practices, typically acquired through continuing education.</li></ul>
Licenses &amp; Certifications:
<ul><li>A valid state-issued driver&rsquo;s license is required.</li></ul>
Technical Skills:<ul><li>
Prepares basic correspondence and simple reports in Microsoft Word. Uses Microsoft Excel to create tables and simple displays of information. Creates basic presentations in Microsoft PowerPoint. Demonstrates necessary proficiency with all electronic clinical systems, including EHR and scheduling systems, in use at the Company.</li></ul>
General Development:<ul><li>
Displays basic organizational skills to self-prioritize and organize own work. Determines effective responses to situations encountered within established precedent. Able to effectively communicate opinions drawn from conclusions using inference and logic. Exercises tact and diplomacy in resolving mild conflicts or disagreements.</li></ul>
Work Environment:<ul><li>
Work is performed in community-based settings, including client homes and partner locations. Requires frequent travel within the service area. Physical activities may include walking, standing, climbing stairs, and occasional lifting of materials.</li></ul></div>

Care Coordinator

Intermountain Health

<div>Job Description:
The Clinical Care Coordinator is a patient-centered role focused on supporting comprehensive care management. This position provides exceptional customer service, proactive patient outreach, and administrative support to clinicians and care teams. Responsibilities include managing inbound and outbound calls to schedule appointments, using analytics to close care gaps, and coordinating resources to address socioeconomic barriers. The Care Coordinator also assists with scorecard initiatives by working with assigned care providers&rsquo; program metric, conducts outreach for high-risk patients based on medical record metrics and contract obligations, and supports office-based care interventions that improve outcomes and reduce costs. This role plays a key part in resolving patient issues, documenting requests, and ensuring timely follow-up in collaboration with clinic teams.
Essential Functions
<ul><li>Works closely and collaboratively with clinic teams; leads and participates in provider huddles to share patient-level data and receive guidance on next steps to improve outcomes.
</li><li>Functions as part of the interdisciplinary care management team.
</li><li>Consults with the care team to coordinate preventive care and reduce unnecessary utilization.
</li><li>Acts as a liaison between patients and clinics by delivering high-quality customer service and resolving outstanding issues or concerns.
</li><li>Supports patients in accessing care and understanding their condition(s).
</li><li>Assists patients through transitions of care and facilitates handoffs between care teams.
</li><li>Manages and updates patient information in the electronic medical records system.
</li><li>Coordinates patient appointments and referrals.
</li><li>Maintains expertise in community resources and connects patients to appropriate services to help overcome socioeconomic barriers.
</li><li>Supports providers and practice teams in office-based care delivery interventions that lead to cost savings and improved health outcomes.
</li></ul>Skills
<ul><li>Patient Navigation &amp; Coordination
</li><li>Value-Based Programs
</li><li>Computer Literacy
</li><li>Medical Terminology &amp; Conditions
</li><li>Detail-Oriented
</li><li>Communication Skills
</li><li>Collaborative Care
</li><li>Organizational Skills &amp; Time Management
</li><li>Problem-Solving &amp; Critical Thinking
</li><li>Empathy &amp; Compassion
</li></ul>Minimum Qualifications
<ul><li>Current Licensed Practical Nurse (LPN)/License Vocational Nurse (LVN) in the state of practice OR national MA certification from one of the following national MA certifications/registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA), or Certified Medical Assistant (CMA) of the AAMA.
</li><li>Proficient in Microsoft Office applications (e.g., Excel, Word, PowerPoint).
</li><li>Excellent customer service skills.
</li><li>Strong problem-solving and critical thinking skills.
</li><li>Proficient in medical terminology and understanding of medical conditions.
</li></ul>Preferred Qualifications
<ul><li>Successful completion of a Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) program OR completion of a Medical Assistant Program from an accredited institution.
</li><li>Experience in value-based programs.
</li><li>Experience working in a primary care clinic setting.
</li></ul>Physical Requirements
<ul><li>Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
</li><li>Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
</li><li>Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
</li></ul>Location:
Peaks Regional Office
Work City:
Broomfield
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$22.10 - $34.11 
 
We care about your well-being &ndash; mind, body, and spirit &ndash; which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. 
 
By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment. 
 
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 
 
At Intermountain Health, we use the artificial intelligence (&quot;AI&quot;) platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. 
 
All positions subject to close without notice.</div>

Clinical Care Coordinator

The Village Bodywork for Families

<div>
 
 We&rsquo;re growing at
 
 The Village Bodywork for Families
 
 , and we&rsquo;re looking for a kind, organized, and dependable individual to join our team as a
 
 Patient Care Coordinator
 
 . This part-time, in-person position is the heart of our front office and the first friendly face our families see when they walk through the door.
 
 
 
 Position Overview:
 
 
 
 The Patient Care Coordinator is responsible for creating a welcoming experience for every patient, supporting day-to-day office operations, and helping our practice run smoothly. This role requires a friendly attitude, attention to detail, and the ability to multitask with grace.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet patients warmly and check them in for their appointments
 </li>
 <li>
 Schedule appointments and manage patient flow using the Jane platform
 </li>
 <li>
 Collect payments and issue receipts
 </li>
 <li>
 Answer incoming calls and return messages
 </li>
 <li>
 Monitor and respond to emails in the front desk inbox
 </li>
 <li>
 Perform opening and closing office duties (e.g., tidying reception area, preparing rooms)
 </li>
 <li>
 Provide light marketing support such as updating flyers, assisting with social media, or organizing event materials
 </li>
 <li>
 Assist with therapies or basic exam prep (non-licensed support)
 </li>
 <li>
 Support general office organization and maintain a calm, welcoming environment
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Prior experience in reception, customer service, or office administration preferred
 </li>
 <li>
 Familiarity with Jane or similar scheduling/EHR platforms is a plus (training provided)
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Organized and dependable with a proactive, team-oriented attitude
 </li>
 <li>
 Comfortable with light computer and phone work
 </li>
 <li>
 Interest in wellness and a heart for serving families and children
 </li>
 </ul>
 
 
 Position Details:
 
 
 <ul>
 <li>
 
 Status:
 
 Part-time
 </li>
 <li>
 
 Schedule:
 
 Monday-Friday
 </li>
 <li>
 
 Location:
 
 In-person at our cozy, family-friendly practice
 </li>
 <li>
 
 Pay:
 
 $18-20 per hour*
 </li>
 </ul>
 
 
 Benefits:
 
 
 <ul>
 <li>
 Complimentary chiropractic care
 </li>
 <li>
 Complimentary red light therapy &amp; passive modalities&nbsp;
 </li>
 <li>
 Wholesale pricing for supplements and herbs
 </li>
 <li>
 Flexible work schedule
 </li>
 </ul>
 
 
 *The ideal candidate
 
 would be a chiropractic assistant, physical therapist, personal trainer, or someone with an interest in growing in the bodywork profession. (Pay and hours would be adjusted accordingly.)
 
 
 
 
 
 Apply now through LinkedIn or send your resume to us at admin@thevillagebw.com
 
</div>

Patient Care Coordinator

Millennium Physician Group

<div>Job Description Summary
&lrm;
The Care Coordinator works under the direction of the RN Care Manager and in collaboration with primary care providers, patients, caregivers, and interdisciplinary team members to support care management activities in the outpatient setting. This role assists with care coordination, transitions of care, chronic disease management, patient outreach, resource navigation, and documentation to improve patient outcomes, reduce avoidable utilization, and enhance the patient experience.
 
 
The Care Coordinator may be a Licensed Practical Nurse (LPN) or an experienced Medical Assistant (MA) with strong clinical knowledge and care coordination experience.
&lrm;
How will you make an impact &amp; Requirements
&lrm;<div>
Care Coordination</div><div><ul><li>
Assist the RN Care Manager in implementing and monitoring individualized patient care plans.</li></ul></div><div><ul><li>
Perform monthly patient chart reviews to identify care gaps, preventive care needs, and opportunities for intervention.</li></ul></div><div><ul><li>
Monitor and track follow-up appointments, referrals, diagnostic testing, and care plan goals.</li></ul></div><div><ul><li>
Coordinate services among primary care providers, specialists, hospitals, skilled nursing facilities, home health agencies, and community organizations.</li></ul></div><div><ul><li>
Collaborate with the healthcare team to ensure continuity of care across settings.</li></ul><div><div>
Patient Outreach and Engagement</div><div><ul><li>
Conduct telephonic outreach to patients and caregivers as directed by the RN Care Manager.</li></ul></div></div><div><div><ul><li>
Assess barriers to care, including transportation, medication access, financial concerns, health literacy, and social determinants of health.</li></ul></div><div><ul><li>
Encourage patient participation in care plans, preventive services, and chronic disease management programs.</li></ul></div><div><ul><li>
Build and maintain trusting relationships with assigned patients and caregivers.</li></ul><div>
Transitions of Care</div><div><ul><li>
Support transition-of-care activities following emergency department visits, hospitalizations, and skilled nursing facility stays.</li></ul></div><div><ul><li>
Assist with post-discharge follow-up, appointment scheduling, medication reconciliation support, and identification of ongoing care needs.</li></ul></div><div><ul><li>
Ensure necessary services, equipment, and community resources are coordinated prior to or following discharge.</li></ul></div><div><ul><li>
Communicate pertinent information to providers and care team members to facilitate timely interventions.</li></ul><div>
Patient Education</div><div><ul><li>
Reinforce education provided by the RN Care Manager and providers regarding:</li></ul></div><div><ul><li>
Chronic disease management</li></ul></div><div><ul><li>
Medication adherence</li></ul></div><div><ul><li>
Preventive health measures</li></ul></div><div><ul><li>
Self-management strategies</li></ul></div><div><ul><li>
Community resources and support programs</li></ul></div><div><ul><li>
Provide information on prescription assistance programs, transportation services, community resources, and support groups as appropriate. Refer to ACO pharm to assist with PAP</li></ul><div>
Clinical Documentation and Record Management</div><div><ul><li>
Maintain accurate, timely, and complete documentation within the electronic health record (EHR).</li></ul></div><div><ul><li>
Obtain and upload medical records, discharge summaries, consult notes, and test results from hospitals, specialists, skilled nursing facilities, and other providers.</li></ul></div><div><ul><li>
Track care management activities, outreach attempts, patient outcomes, and quality metrics.</li></ul><div>
Resource Coordination and Advocacy</div><div><ul><li>
Assist patients in accessing appropriate clinical, social, behavioral health, and community-based services.</li></ul></div><div><ul><li>
Maintain knowledge of local, state, and federal community resources.</li></ul></div><div><ul><li>
Advocate for patient needs and promote patient-centered care.</li></ul></div><div><ul><li>
Escalate clinical concerns to the RN Care Manager or provider as appropriate.</li></ul><div>
Qualifications</div><div>
Education</div><div>
One of the following:</div><div><ul><li>
Current Florida Licensed Practical Nurse (LPN) license; or</li></ul></div><div><ul><li>
Certified Medical Assistant (CMA/RMA) or equivalent Medical Assistant certification from an accredited program (Preferred).</li></ul></div><div>
Licensure/Certification</div><div><ul><li>
LPN applicants must possess an active, unrestricted Florida LPN license.</li></ul></div><div><ul><li>
Medical Assistant applicants must maintain current certification, if applicable.</li></ul></div><div><ul><li>
Current BLS certification preferred.</li></ul></div><div>
Experience</div><div><ul><li>
Minimum of three (3) years of clinical healthcare experience in a physician practice, outpatient clinic, population health, care management, case management, transitional care, home health, or related setting preferred.</li></ul></div><div><ul><li>
Experience working with chronic disease management and high-risk patient populations preferred.</li></ul></div><div><ul><li>
Experience with electronic health records (EHR) required.</li></ul><div>
Knowledge, Skills, and Abilities</div><div><div><ul><li>
Strong organizational and time-management skills.</li></ul></div><div><ul><li>
Excellent verbal and written communication skills.</li></ul></div><div><ul><li>
Ability to build rapport and effectively engage patients and caregivers.</li></ul></div><div><ul><li>
Knowledge of care coordination principles, transitions of care, and population health management.</li></ul></div><div><ul><li>
Understanding of chronic disease management and preventive care strategies.</li></ul></div><div><ul><li>
Ability to identify barriers to care and coordinate appropriate interventions.</li></ul></div><div><ul><li>
Strong documentation and computer skills.</li></ul></div><div><ul><li>
Ability to work independently while maintaining close collaboration with the RN Care Manager and interdisciplinary care team.</li></ul></div><div><ul><li>
Bilingual skills are a plus.</li></ul></div><div><div> 
Reporting Relationship</div><div>
Reports directly to the RN Care Manager and works collaboratively with physicians, advanced practice providers, care managers, case managers, social workers, and other members of the healthcare team.</div><div>
Work Environment</div><div>
This position is primarily based remotely, may be in an MPG main office and/or a an outpatient clinic, and involves telephonic patient outreach, care coordination activities, and occasional interaction with community agencies and healthcare facilities.</div></div></div></div></div></div></div></div></div></div></div> 
&lrm;
Compensation Range:
$19.00
to
$28.50 
The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.</div>

Care Coordinator II

Compass Health Center

<div>
 
 Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis &ndash; every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.
 
 
 
 About This Role
 
 &nbsp;
 
 
 
 
 
 As the largest provider of&nbsp;
 
 
 
 
 
 
 PHP/IOP
 
 
 
 
 
 
 programs and psychiatric services in Illinois, Compass Health Center is one of the fastest-growing behavioral health organizations in the country. We are thrilled to expand our exceptionally innovative and highly distinguished programs that redefine our industry and raise the standard for comprehensive care.
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 Launched in February 2026
 
 , our newest location
 
 
 in Golden Valley, MN,
 
 
 is home to top local talent in behavioral health care. This interdisciplinary team of trailblazers will continue building our&nbsp;
 
 
 adolescent
 
 
 and adult programs from the ground up alongside the leadership of well-established clinicians and doctors working in PHP/IOP behavioral health care for the past decade.
 
 
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 We are seeking a Patient Care Coordinator to provide clerical support for our patients. If you are passionate about providing your patients with exemplary care, while being sensitive to their individual psychiatric conditions, you would be a great fit on our team.
 
 
 &nbsp;
 
 
 
 
 
 What You'll Do:
 
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Greets and orients all patients, visitors, and staff who enter the building.&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Answers incoming calls in a warm and welcoming manner.&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Maintains neat and orderly reception area.&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Maintains awareness of patients, visitors, and staff who are in the building.&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Completes intake calls and schedules intake appointments.&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Reaches out to families to schedule family therapy appointments and outpatient psychiatrist appointments.
 
 
 &nbsp;
 
 </li>
 <li>
 
 Provides intake to new clients, verifying the accuracy of demographics, insurance, completion of forms and organizational data to be entered in the chart in a timely manner.&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Maintains patient charts according to confidentiality standards and policy. Maintains all patient&rsquo;s, visitor&rsquo;s, and staff&rsquo;s confidentiality according to HIPAA requirements and Compass policy.&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Utilizes Electronic Medical Record system as needed to verify patient appointments and to schedule appointments for clinicians and/or outpatient psychiatrists with patients.&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Obtains payment methods for program or outpatient appointments. Collects payments and issue receipts for outpatient psychiatry and/or therapist appointments rendered.&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Opens and closes facility in a timely manner in accordance to procedure.&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Performs clerical duties to ensure efficient operations of the center to include computers, office equipment, copiers, fax, scanner, postage equipment.&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Performs other related duties as assigned.&nbsp;
 
 
 &nbsp;
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 Who You Are:
 
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 High school diploma required; Associates degree preferred&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 1-2 years of customer service experience&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Excellent written and verbal communication skills&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Strong organization and planning skills; detail oriented&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Ability to multi-task in a fast-paced environment&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Computer proficiency and ability to learn new software&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Conflict resolution and problem-solving skills&nbsp;
 
 
 &nbsp;
 
 </li>
 <li>
 
 Flexible Schedule - Able to work assigned schedule
 
 
 &nbsp;
 
 </li>
 </ul>
 
 We are committed to a fair and equitable work environment. The expected compensation range for this role is below. This range includes multiple career path levels across the organization; where you fall in the range is dependent upon a number of factors including, but not limited to, your years of experience, type of experience, location, and education/certifications. Compass reserves the right to update these ranges.
 
 
 Compensation: $19.50 USD - $21 USD
 
 
 
 We know job descriptions&nbsp;can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!
 
 &nbsp;
 
 
 
 Who We Are
 
 &nbsp;
 
 
 Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.
 
 &nbsp;
 
 &nbsp;
 
 
 A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.&nbsp;
 
 
 
 Benefits &amp; Perks
 
 &nbsp;
 
 
 We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.&nbsp;
 
 
 For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.&nbsp;&nbsp;
 
 
 
 What&rsquo;s Next?
 
 &nbsp;
 
 
 Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply &ndash; we&rsquo;d be grateful to hear from you!&nbsp;
 
 
 &nbsp;
 
</div>

Neuhaus Foot & Ankle

<div>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Physical Therapy Care Coordinator
 
 
 &nbsp;at&nbsp;
 
 
 NeuMotion
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Are you looking for stability? Consistent hours? Would you like to work in a professional environment where the #1 priority is taking care of people? We are looking for a Physical Therapy Care Coordinator to join our growing healthcare organization in the Nashville area. The Patient Care Coordinator (working in medical reception area) is a key member of the Patient Experience Team, focused on delivering exceptional customer care and service.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 If want to be in a positive work environment and have a career that is impactful and important to those you serve, you'll want to join NeuMotion.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Key responsibilities are:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 Create a welcoming environment where patients feel confident in the care&nbsp;
 
 
 
 
 
 
 
 
 provided.
 
 
 </li>
 <li>
 
 
 
 
 
 
 Check patients in and enter patient demographic information into electronic health&nbsp;
 
 
 
 
 
 
 
 
 record.
 
 
 </li>
 <li>
 
 
 
 
 
 
 Learn basic insurance coverage information and run estimates on cost of coverage using&nbsp;
 
 
 
 
 
 
 
 
 software.
 
 
 </li>
 <li>
 
 
 
 
 
 
 Explain insurance coverage and estimated out of pocket costs for&nbsp;
 
 
 
 
 
 
 
 
 care.
 
 
 </li>
 <li>
 
 
 
 
 
 
 Take payments for patient balances and/or cost of&nbsp;
 
 
 
 
 
 
 
 
 visit.
 
 
 </li>
 <li>
 
 
 
 
 Schedule patients for return appointments
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 During slower clinic times or when clinic is not open for patients, make outbound calls for new and current patient follow up needs, using professional tone and exceptional&nbsp;
 
 
 
 
 
 
 
 
 judgment.
 
 
 </li>
 <li>
 
 
 
 
 
 
 Complete all data entry and patient check in/out accurately and&nbsp;
 
 
 
 
 
 
 
 
 efficiently.
 
 
 </li>
 <li>
 
 
 
 
 
 
 Communicate with and develop strong working relationships with all team&nbsp;
 
 
 
 
 
 
 
 
 members.
 
 
 </li>
 <li>
 
 
 
 
 
 
 Miscellaneous office duties and projects as&nbsp;
 
 
 
 
 
 
 
 
 assigned.
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Other responsibilities may include:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 Traveling to other clinics to cover when&nbsp;
 
 
 
 
 
 
 
 
 needed.
 
 
 </li>
 <li>
 
 
 
 
 Giving high fives to colleagues
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 What would make you a qualified candidate:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 
 
 You are very&nbsp;
 
 
 
 
 
 
 
 
 task oriented.
 
 
 </li>
 <li>
 
 
 
 
 
 
 You are a fantastic&nbsp;
 
 
 
 
 
 
 
 
 multitasker.
 
 
 </li>
 <li>
 
 
 
 
 
 
 You are positive, empathetic, and a team&nbsp;
 
 
 
 
 
 
 
 
 player.
 
 
 </li>
 <li>
 
 
 You&nbsp;
 
 
 
 
 care
 
 
 
 
 &nbsp;about the work you&nbsp;
 
 
 
 
 do.
 
 
 </li>
 <li>
 
 
 
 
 
 
 You have at least 1 year experience in a medical reception role or at least 1 year working in a high volume, customer service&nbsp;
 
 
 
 
 
 
 
 
 role.
 
 
 </li>
 <li>
 
 
 
 
 You have great communication skills, both verbal and written
 
 
 
 
 </li>
 <li>
 
 
 
 
 
 
 You are professional and friendly along with great attention to&nbsp;
 
 
 
 
 
 
 
 
 detail.
 
 
 </li>
 <li>
 
 
 
 
 
 
 You have a commitment to customer service with work experience to show for&nbsp;
 
 
 
 
 
 
 
 
 it.
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about your work environment. We offer perks and benefits such as . . .
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 24 days of PTO!
 
 
 
 
 </li>
 <li>
 
 
 
 
 401(k) with 3% salary contribution after the first year
 
 
 
 
 </li>
 <li>
 
 
 
 
 Medical/Dental/Vision with $2,500 Annual Health Savings Account
 
 
 
 
 </li>
 <li>
 
 
 
 
 Company-paid $50,000 life insurance
 
 
 
 
 </li>
 <li>
 
 
 
 
 The potential for growth and advancement in the company
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ongoing personal and professional development training
 
 
 
 
 </li>
 <li>
 
 
 
 
 Core values that promote work-life balance, a high standard of work delivery, and a self-employed mentality
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Job Type: Full-time
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Benefits:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 401(k)
 
 
 
 
 </li>
 <li>
 
 
 
 
 401(k) matching
 
 
 
 
 </li>
 <li>
 
 
 
 
 Dental insurance
 
 
 
 
 </li>
 <li>
 
 
 
 
 Disability insurance
 
 
 
 
 </li>
 <li>
 
 
 
 
 Health insurance
 
 
 
 
 </li>
 <li>
 
 
 
 
 Health savings account
 
 
 
 
 </li>
 <li>
 
 
 
 
 Life insurance
 
 
 
 
 </li>
 <li>
 
 
 
 
 Paid time off
 
 
 
 
 </li>
 <li>
 
 
 
 
 Vision insurance
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Healthcare setting:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Clinic
 
 
 
 
 </li>
 <li>
 
 
 
 
 Outpatient
 
 
 
 
 </li>
 <li>
 
 
 
 
 Private practice
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Schedule:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 
 
 8-hour
 
 
 
 
 &nbsp;shift
 
 
 </li>
 <li>
 
 
 
 
 Day shift
 
 
 
 
 </li>
 <li>
 
 
 
 
 Monday to Friday
 
 
 
 
 </li>
 <li>
 
 
 
 
 No weekends
 
 
 
 
 </li>
 </ul>
</div>

Physical Therapy Care Coordinator

Headlight

<div><div>Join a team that&rsquo;s transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it&rsquo;s a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time.</div><div></div><div> 
Our highly skilled and principled clinical team enjoys autonomy and institutional support so they can put their focus where it should be: on improving patient outcomes. Our clinicians want to do more than help individual clients, so they work to affect the system as a whole, elevating standards of care so that their efforts reverberate far beyond what they could do in private practice.</div><div></div><div> 
As the most trusted behavioral health partner in the Western U.S., we&rsquo;ve established deep relationships that give us unparalleled access, interoperability, and first-priority referrals. This exclusivity, combined with our best-in-class coordinated care and feedback loops, results in superior outcomes and cost savings.</div><div></div><div> 
Our services are convenient, accessible, and expert, combining personalized client engagement with advanced technology to enhance, not replace, human connection. Indeed, we hold that human-to-human relationships are indispensable, so from the match to the session to the time between sessions, we provide whole person care so nobody falls through the cracks and there is a brighter path forward for all.</div><div></div><div> 
<div>
The Care Coordination Team&rsquo;s objective is to facilitate a frictionless experience for both clients and clinicians working with 
Headlight. Clinicians work with Headlight because we take care of the important administrative parts of their job for them. 
Clients come to Headlight because we ensure they are matched with world-class mental health providers, and we make it 
easy to get the help they need without jumping through hoops or feeling frustrated. And our Care Coordination team is 
the engine that makes this all happen.</div>
<div></div>
<div>As a Client Care Coordinator, you serve as a vital link between our clients and clinical team, ensuring that each care plan 
is executed seamlessly. You&rsquo;ll do this by aligning clinician availability with client needs by managing calendars, 
rescheduling appointments, and optimizing clinician schedules for maximum efficiency. You will also act as the first 
point of contact for client inquiries through phone, text, and email&mdash;delivering timely, compassionate, and professional 
support. You will support our clinicians by keeping them informed of relevant updates, schedule changes, and client 
preferences to help them deliver the best care possible. This role is essential in fostering a smooth, supportive care 
experience for both clients and clinicians by ensuring communication is clear, plans are followed, and needs are 
proactively met.</div>
</div><h3 class="jobSectionHeader">Our Pillars</h3><ul><li>
Make things easier.</li><li>
Forge genuine connections.</li><li>
Elevate the standard.</li></ul><h3 class="jobSectionHeader">
Roles and Responsibilities</h3><ul>
<li>Client Care Coordination: Facilitate the execution of a Clinician developed care plan for clients in need of outpatient mental health services; answer calls, reply to text messages &amp; emails, and assist clients in their scheduling needs.</li>
<li>Clinical Support: Provide administrative support to clinicians and their clients by backing up the Clinical Support Team. This includes assisting with documentation, scheduling logistics, and any other operational needs that contribute to seamless care delivery.</li>
<li>Team Collaboration: Work collaboratively with the Clinical, Billing, and Intake Teams to ensure continuity of care and streamlined communication. Help facilitate efficient teamwork by acting as a liaison across departments.</li>
<li>Resource Coordination: Assist clients in navigating the healthcare system by coordinating services both within Headlight and externally. Tasks may include rescheduling appointments, coordinating with pharmacies, resolving insurance or billing issues, and connecting clients with necessary medical or mental health resources.</li>
<li>Monitoring and Follow-Up: Regularly track client progress and ensure care is delivered according to established plans. Complete follow-ups after appointments, confirm future visits are scheduled, and carry out all assigned tasks related to client care coordination.</li>
<li>Client Satisfaction: Serve as a reliable, empathetic point of contact for clients, ensuring their needs are met and their experience with Headlight is supportive, professional, and responsive.</li>
<li>Data Entry, Tasking, and Record Keeping: Maintain accurate and up-to-date client records by entering information into the system in a timely and detailed manner. Track tasks, document client interactions, and ensure all care coordination is properly logged.</li>
<li>Compliance with Policies: Uphold all organizational policies and procedures. Ensure client care meets high professional standards and complies with legal, ethical, and HIPAA requirements.</li>
</ul><h3 class="jobSectionHeader">Qualifications</h3><ul>
<li>Previous experience in a medical/mental health office, specifically with scheduling and referral coordination</li>
<li>Working knowledge of Electronic Medical Records Systems</li>
<li>Experience with Excel, Word, and other computer programs</li>
<li>Ability to work with a team with little direct supervision</li>
<li>Excellent communication skills through phone, email, text and chat</li>
<li>Customer service experience (2 years preferred)</li>
<li>Ability to be flexible in a fast paced, evolving work environment</li>
<li>Attendance as required for position.</li>
<li>Problem solving skills</li>
<li>Possess a strong collaborative attitude that applies solution-based thinking</li>
<li>Computer skills</li>
<li>Communication skills, verbal and written</li>
<li>Professional attitude</li>
<li>Customer service skills</li>
<li>Prompt attention to detail</li>
</ul><h3 class="jobSectionHeader">Benefits</h3><ul>
<li>W2 role with competitive hourly rate</li>
<li>Medical, Dental and Vision on the first of the month after employment (based on FT hours)</li>
<li>Paid Vacation, Sick, and Holiday time</li>
<li>Employee Assistance Program (EAP) provides confidential counseling services, resources, and support to help you navigate personal or professional challenges.</li>
<li>401(k) plan with company contribution</li>
<li>Remote work schedule</li>
<li>Opportunity to work in a cutting-edge healthcare technology environment</li>
<li>Professional development opportunities and training</li>
<li>Collaborative and supportive work culture</li>
<li>Impactful role contributing to the enhancement of patient care and healthcare processes</li>
</ul>
The above pay is the base rate and our Care Coordinators can earn incentive pay on top of the base rate as follows-

85% ready state and 15 activities per hour = an additional $2.50 more per hour

85% ready state and 20 activities per hour = an additional $3.75 more per hour

85% ready state and 25 activities per hour = an additional $5 more per hour<div>
If you need any accommodations for your interview please email HR@headlight.health prior to scheduling.</div><div></div><div> 
Not meeting all the requirements? Research indicates that women, communities of color, and historically underrepresented individuals are often hesitant to apply for jobs unless they meet every qualification. We are committed to cultivating a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but your previous experience doesn't precisely match every qualification listed, we enthusiastically encourage you to submit your application. You could be the ideal candidate for this role or others!</div><div></div><div> 
Headlight is committed to the principles of diversity, equity, and inclusiveness and seeks to create a working environment reflective of this commitment. We seek to provide a diverse clinician base to support the diversity of our clients. Headlight supports and respects diversity of people, culture, and ideas throughout our organization. Headlight thrives to be a welcoming, diverse and discrimination- and harassment-free workplace.</div><div></div><div> 
By applying for this position, you consent to receive future communications from Headlight via email or text regarding this application and related employment opportunities. You may opt-out at anytime by contacting us directly.</div><div></div><div> 
Job Postings on Indeed and other job boards may post with total compensation (base + bonus). For the exact base salary range please check our website or our job-site</div>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

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