care management assistant

PeaceHealth

<div><p><b>Description</b>
</p><p></p><p><b>Care Management Assistant (0.80 FTE, Day Shift)</b></p><p><b>
PeaceHealth &ndash; Sacred Heart Medical Center | Springfield, Oregon</b><br>
<b>Salary Range:</b> <i>$21.59 &ndash; $32.39 per hour</i><br>
(Actual hiring rate is based on education, experience, training, and other factors.)</p><p>
Job Summary</p><p>
Join a mission‑driven team that puts compassion into action every day. PeaceHealth is seeking a <b>Care Management Assistant</b> to support safe and seamless discharge planning for patients transitioning to home or care facilities. In this meaningful, patient‑focused role, you&rsquo;ll work closely with RN Care Managers and Social Workers to ensure timely coordination of services, accurate documentation, and smooth departmental operations.</p><p>
</p><p>If you&rsquo;re a skilled administrative professional who thrives in a fast‑paced healthcare environment and enjoys making a positive impact, this position offers a welcoming, collaborative place to grow your career.</p><p></p><p><b>
Essential Functions</b></p><p></p><ul><li>
Assists with arranging home health skilled services and durable medical equipment. Assists with post-discharge follow up appointments and arranging new PCP for un-doctored patients.</li><li>
Assists with issuing Medicare Important Message letters, confirming PCP and demographic and faxing hospital clinical updates to PCP and/or payors.</li><li>
Confirms outpatient therapy or post-hospital anticoagulation arrangements.</li><li>
Ensures that appropriate documentation is placed timely within CareConnect. Ensures documentation of discharge planning assistance interventions are placed in CareConnect.</li><li>
Greets visitors and health care personnel, screens visitors and telephone calls to determine urgency of contact and facilitates appropriate routing or referral.</li><li>
Performs clerical duties which may include front office support, scheduling assistance, management of daily assignments, and time keeping.</li><li>
Gathers/enters data, retrieves/creates reports as delegated, which may include Concur expense reporting.</li><li>
Performs other duties as assigned.</li></ul><p></p><p><b>
Qualifications</b></p><p><b>
Education</b></p><p></p><ul><li>
High School Diploma <b>Required</b>: Or equivalent
</li></ul><p></p><p><b>Experience</b></p><p></p><ul><li>
Minimum of <b>3 years</b> <b>Required</b>: Administrative experience in a professional office environment and
</li><li>Preferred: Medical office experience and
</li><li>Preferred: Formal business and/or administrative assistant training or experience
</li></ul><p></p><p><b>Skills</b></p><p></p><ul><li>
Excellent verbal, written communication, and problem-solving skills. (Required)
</li><li>Strong organization and analytical skills. (Required)
</li><li>Ability to manage multiple priorities, projects and display flexibility in a fast paced and changing work environment. (Required)
</li><li>Ability to work with office equipment. (Required)
</li><li>Proficiency in Windows based PC applications (including Word, Excel, PowerPoint, and Outlook). (Required)
</li></ul><p></p><p><b>Working Conditions</b></p><p>
Lifting</p><p></p><ul><li>
Consistently operates computer and other office equipment.</li><li>
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li><li>
Sedentary work.</li></ul><p></p><p>
Environmental Conditions</p><p></p><ul><li>
Predominantly operates in an office environment.</li></ul><p></p><p>
Mental/Visual</p><p></p><ul><li>
Ability to communicate and exchange accurate information.</li><li>
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.</li></ul><p><b>
Compensation &amp; Benefits</b></p><p></p><p>
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.</p><p><b>
Why PeaceHealth</b></p><p>
At PeaceHealth, you&rsquo;ll join a community deeply rooted in compassion, collaboration, and respect. We are committed to <b>Inclusivity, Respect for Diversity, and Cultural Humility</b>&mdash;and we seek team members who share these values.</p><p><b>
Life in Springfield, Oregon &amp; the Pacific Northwest</b></p><p>
Located in the heart of the lush Willamette Valley, Springfield offers a warm, welcoming community with easy access to the outdoor beauty the Pacific Northwest is known for. You&rsquo;ll enjoy:</p><ul><li>
Endless trails, rivers, and mountains for year‑round recreation</li><li>
A vibrant local arts and food scene</li><li>
Proximity to Eugene&rsquo;s university culture, events, and amenities</li><li>
A relaxed, outdoor‑friendly lifestyle</li></ul><p>
</p><p>It&rsquo;s the perfect place to build a meaningful career and an enriching life.</p>
<p>See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.</p>
<p>For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.</p></div>

Care Management Assistant

Puget Sound Home Health and Hospice

<div><p><b>Palliative Medical Assistant
</b></p><p><b>Location:</b> Tacoma, WA offices<br>
<b>Schedule:</b> Full-time, Monday to Friday, 8:00 am to 5:00 pm</p><p></p><p><b>
Puget Sound Home Health &amp; Hospice</b> is seeking a detail-oriented and collaborative <b>Palliative Medical Assistant </b>to join our team.</p><p></p><p><b>
This pivotal role for community-based palliative care/chronic care management (CCM) </b>provides administrative support to a care team that serves patients with serious, long-term illnesses. <b>This role involves working closely with patients and families, community partners, ARNP and other nursing staff, and other office support staff</b> to help coordinate care and improve overall quality of life.</p><p><b>
Benefits:</b></p><ul><li><p><b><i>
$24-33 per hour, DOE</i></b></p></li><li><p>
Comprehensive Medical, Dental, and Vision insurance</p></li><li><p>
Free health concierge services</p></li><li><p>
FSA and HSA accounts</p></li><li><p>
Paid Life and AD&amp;D insurance</p></li><li><p>
Paid Sick, Holidays, and PTO</p></li><li><p>
STD, LTD, and other voluntary insurance plans</p></li><li><p>
Company-wide celebrations of your great work &amp; accomplishments</p></li><li><p>
Support for your professional growth and development</p></li><li><p>
Opportunities for advancement and growth</p></li><li><p>
AMAZING teammates &amp; leaders who are supportive, inclusive, and fun!</p></li></ul><p></p><p><b>
Qualifications</b></p><ul><li><p>
Graduate of an accredited Medical Assistant program; <b>current MA certification required</b> (AAMA, AMT, NHA).</p></li><li><p>
Current Basic Life Support (BLS) certification.</p></li><li><p>
Experience in palliative, hospice, or chronic care preferred.</p></li><li><p>
Strong communication, organization, and problem-solving skills; empathetic and calm under pressure.</p></li><li><p>
Proficiency with Electronic Health Records (EHR) and virtual health technologies</p></li><li><p>
**<i>Experience with Home Care Home Base is strongly preferred</i></p></li></ul><p></p><p><b>
Key Responsibilities:</b></p><p><b>
Administrative Support</b></p><ul><li><p>
Maintain accurate and timely documentation in the electronic health record (EHR), ensuring patient information and care coordination activities are properly recorded.</p></li><li><p>
Conduct outreach to patients with chronic conditions via phone, email, or approved virtual platforms to support follow-ups, care plan engagement, and appointment reminders.</p></li><li><p>
Serve as a communication hub between patients, families, providers, and community partners to ensure timely coordination of care and information sharing.</p></li><li><p>
Support provider and care team workflows by assisting with scheduling, calendar coordination, and tracking follow-up tasks or referrals.</p></li><li><p>
Answer and route incoming calls, assist with patient inquiries, and help maintain a professional and responsive front office environment.</p></li><li><p>
Assist with scheduling appointments and managing patient calendars to support efficient clinic operations.</p></li><li><p>
Monitor office and clinical supply levels, coordinate ordering, and maintain organized inventory records.</p></li></ul><p></p><p>
We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values of <b>CAPLICO</b>:</p><ul><li><p><b>
C</b>ustomer Second (Employee First!)</p></li><li><p><b>
A</b>ccountability</p></li><li><p><b>
P</b>assion for Learning</p></li><li><p><b>
L</b>ove One Another</p></li><li><p><b>
I</b>ntelligent Risk Taking</p></li><li><p><b>
C</b>elebration</p></li><li><p><b>
O</b>wnership</p></li></ul><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Palliative Medical Assistant

SeniorCare Inc.

<p><b>Open Position Listing</b></p><p><b>SeniorCare Inc.</b></p><p><b>Gloucester, Ma</b></p><p><b>Care Manager Administrative Assistant</b></p><p><b>Full-Time 35 hours/week, Mon-Fri, 9am-5pm</b></p><p>SeniorCare Inc. is seeking a dedicatedand compassionate individual to join our team as a Care Manager Administrative Assistant (CMA). This pivotal role supports our care management team by executing various administrative tasks crucial for our departmental efficiency.</p><p>The Care Manager Administrative Assistant (CMA) plays a vital role in our care management team, communicating with consumers, managing documentation, and providing essential administrative support. Responsibilities include communicating with consumers as directed by the care management team to confirm their continued need for services and explore additional support options. Additionally, the CMA assists care managers with check-in calls to consumers to confirm service satisfaction and assess ongoing needs and serves as backup for care manager on duty calls.</p><p>Document management is a key aspect of the role, maintaining accurate records of all communications with consumers, service providers, and other contacts. The CMA also monitors expiring care plans, reviews daily admission/discharge information to track consumer transitions and ensures closure of all appropriate cases monthly.</p><p>Qualifications for this position include a high school diploma or equivalent, exceptional communication skills, strong organizational abilities, and proficiency in computer applications. A compassionate attitude towards consumers and a commitment to confidentiality are essential.</p><p>We offer ongoing training, supportive supervision, great team relations and a sense of challenging, worthwhile work within the local communities we serve. This position is an important part of an Agency that has been in operation for over 50 years and devoted to multiple programs supporting people&rsquo;s ability to live in the setting of their choice as they age. We have a competitive compensation and benefit package with an emphasis on work life balance in a comfortably sized 100 employee operations with offices in Gloucester and Beverly.</p><p><b>Qualified veteran, minority, female, disabled, bilingual and LGBTQIA+ candidates of all ages, religions and national origins are encouraged to apply.</b></p><p>Starting range: $20.00 - $22.00 per hour. The range for this position is established based on internal equity and market data. Individual rates may vary within the established range based on directly relevant experience and credentials. Final offers are not negotiable.</p><p><b>www.seniorcareinc.org</b></p><p><b>Affirmative Action/Equal Opportunity Employer</b></p><p>Job Type: Full-time</p><p>Pay: $20.00 - $22.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Tuition reimbursement</li></ul><p>Application Question(s):</p><ul><li>Are you proficient with computer skills?</li><li>Are you comfortable calling older adults to ask questions re: care needs?</li></ul><p>Ability to Commute:</p><ul><li>Gloucester, MA 01930 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Gloucester, MA 01930: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Care Manager Administrative Assistant

Inspire Pakistan

<div><div><div><div><b>Posted date</b></div> <div>18th March, 2026</div> <div><b>Last date to apply</b></div> <div>25th March, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Karachi</div>
</div><br>
<div><div><b>Category</b></div> <div>Community &amp; Social Services
</div></div><br>
<div><div><b>Salary</b></div> <div>73,458/- (Fixed Salary)</div>
</div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>2 years</div></div></div></div>
<br><p></p><div><div><div><div><div><div><p><b>About the Organisation</b></p>
<p>
Inspire Pakistan is a non-governmental, non-profit organisation that implements community-based and rights-focused programmes in partnership with donors, government counterparts, and other stakeholders. Its work focuses on supporting vulnerable and at-risk communities through accountable, inclusive, and ethical service delivery, with a strong emphasis on human rights interventions, including but not limited to Protection, Education, GBV and MHPSS.</p></div></div><div><br>
<div>
<p><b>Job Title</b></p></div><div><br>
<p>
Case Management Assistant</p></div></div><div><br>
<div>
<p><b>Reporting to or/supervised by</b></p></div><div><br>
<p>
Field Coordinator with parallel reporting line to the Senior Case Management Officer</p></div></div><div><br>
<div>
<p><b>Unit</b></p></div><div><br>
<p>
Programme</p></div></div><div><br>
<div>
<p><b>Section</b></p></div><div><br>
<p>
Protection</p></div></div><div><br>
<div>
<p><b>Duty Station</b></p></div><div><br>
<p>
Field Office-Karachi</p></div></div><br>
</div>
</div></div><p></p><div><div><div><div><div><p><b>Purpose</b></p>
<p>
The Case Management Assistant supports the delivery of quality, ethical, and survivor-centred protection case management services under Inspire Pakistan&rsquo;s Case Management Pillar. The role focuses on identification, assessment, documentation, referral, and follow-up of Persons with Specific Needs (PSNs), including persons with disabilities (PWDs), individuals with physical or mental health conditions, chronic illnesses, survivors of protection risks, and other vulnerable individuals.</p>
<p>
The position ensures that all case management processes are implemented in line with Inspire Pakistan and UNHCR Case Management SOPs, minimum protection standards, data protection requirements, and the Do No Harm principle, while contributing to the achievement of programme targets through accurate case tracking, coordination, and reporting.</p></div></div><div><br>
<div>
<p><b>Key Responsibilities</b></p>
<p><b>
1. Case Identification &amp; Assessment</b></p>
<ul>
<li>Identify individuals and households with specific protection needs through referrals, community outreach, and coordination with CBP teams.</li>
<li>Support and conduct safe intake, screening, and detailed assessments of PSNs and PWDs under supervision.</li>
<li>Ensure informed consent is obtained and documented prior to case recording or referrals.</li>
<li>Flag high-risk, sensitive, or emergency cases immediately to the Senior Case Management Officer.</li>
</ul>
<p><b>2. Case Management &amp; Follow-Up</b></p>
<ul>
<li>Provide case management support in line with approved SOPs, including needs assessment, action planning, referrals, follow-up, and case closure.</li>
<li>Develop, implement, and monitor individualised care, safety, or action plans in coordination with the Case Management team.</li>
<li>Conduct regular follow-ups with beneficiaries and families to assess well-being, service uptake, and changing needs.</li>
<li>Modify data sheets as required, based on follow-up findings and professional guidance.</li>
</ul>
<p><b>3. Referral &amp; Coordination</b></p>
<ul>
<li>Facilitate referrals to relevant service providers, including health, legal aid, psychosocial support, shelter, education, livelihoods, and protection services, using approved referral pathways.</li>
<li>Coordinate with government departments (Social Welfare, Health, Education) and non-government service providers.</li>
<li>Support coordination meetings and referral pathway updates at district and field levels.</li>
</ul>
<p><b>4. Documentation, Data &amp; Reporting</b></p>
<ul>
<li>Accurately complete and maintain case intake forms, assessments, referral forms, follow-up notes, and case closure documentation.</li>
<li>Maintain confidential and organised hard and soft case files in accordance with data protection protocols.</li>
<li>Enter and update case data accurately and timely using Kobo and data sheets.</li>
<li>Support preparation of non-identifiable case summaries and internal reports for programme monitoring.</li>
<li>Ensure all in-place M&amp;E tools are utilised correctly and contribute to data quality and consistency.</li>
</ul>
<p><b>5. Safeguarding, Ethics &amp; Compliance</b></p>
<ul>
<li>Maintain strict confidentiality of all beneficiary information at all times.</li>
<li>Adhere to safeguarding, PSEA, data protection, and Do No Harm principles.</li>
<li>Immediately report safeguarding concerns, protection risks, or breaches of conduct through established reporting mechanisms.</li>
<li>Ensure compliance with Inspire Pakistan policies, UNHCR requirements, and humanitarian principles.</li>
</ul>
<p><b>6. Coordination &amp; Team Support</b></p>
<ul>
<li>Work closely with Senior Case Management Officer, CBP Officers, interpreters, and programme staff.</li>
<li>Participate in team meetings, case reviews, peer-to-peer learning, and capacity-building activities.</li>
<li>Support orientation and coordination of Community-Based Protection Officers and volunteers on case management processes where required.</li>
</ul>
<p><b>Other Duties</b></p>
<ul>
<li>Perform any other duties related to the position, as reasonably assigned by the Supervisor or relevant Head Programme unit, in line with programme needs and organisational policies.</li></ul></div><br>
</div><br>
<div><div><p><b>Qualifications &amp; Experience</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Social Work, Psychology, Sociology, or a related field.</li>
<li>At least <b>1 year</b> of experience supporting case management, protection, or social services, preferably in humanitarian or refugee settings.</li>
<li>Basic understanding of protection principles and case management approaches.</li>
<li>Experience working with vulnerable populations in urban or community settings.</li>
<li>Ability to communicate effectively in English and relevant local languages (Pashto/Dari an asset)</li>
<li>Proficiency in Microsoft Word and Excel</li></ul></div><br>
</div><br>
<div><div><p><b>Policies &amp; Compliance</b></p>
<ul>
<li>The position is governed by Inspire Pakistan&rsquo;s policies, procedures, codes of conduct, and ethical standards. Compliance with organisational policies, safeguarding requirements, and donor regulations is a condition of employment.</li></ul></div></div></div></div></div></div><p></p>

Case Management Assistant - female

<div><div><div><div><b>Posted date</b></div> <div>18th March, 2026</div> <div><b>Last date to apply</b></div> <div>25th March, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad</div>
</div><br>
<div><div><b>Category</b></div> <div>Community &amp; Social Services
</div></div><br>
<div><div><b>Salary</b></div> <div>73,458/- (Fixed Salary)</div>
</div><br>
<div><div><b>Type</b></div> <div>Fixed-Term</div><div></div>
</div><br>
<div><div><b>Experience</b></div> <div>2 years</div></div></div></div>
<br><p></p><div><div><div><div><div><div><p><b>About the Organisation</b></p>
<p>
Inspire Pakistan is a non-governmental, non-profit organisation that implements community-based and rights-focused programmes in partnership with donors, government counterparts, and other stakeholders. Its work focuses on supporting vulnerable and at-risk communities through accountable, inclusive, and ethical service delivery, with a strong emphasis on human rights interventions, including but not limited to Protection, Education, GBV and MHPSS.</p></div></div><div><br>
<div>
<p><b>Job Title</b></p></div><div><br>
<p>
Case Management Assistant</p></div></div><div><br>
<div>
<p><b>Reporting to or/supervised by</b></p></div><div><br>
<p>
Senior Case Management Officer</p></div></div><div><br>
<div>
<p><b>Unit</b></p></div><div><br>
<p>
Programme</p></div></div><div><br>
<div>
<p><b>Section</b></p></div><div><br>
<p>
Protection</p></div></div><div><br>
<div>
<p><b>Duty Station</b></p></div><div><br>
<p>
Head Office</p></div></div><br>
</div>
</div></div><p></p><div><div><div><div><div><p><b>Purpose</b></p>
<p>
The Case Management Assistant supports the delivery of quality, ethical, and survivor-centred protection case management services under Inspire Pakistan&rsquo;s Case Management Pillar. The role focuses on identification, assessment, documentation, referral, and follow-up of Persons with Specific Needs (PSNs), including persons with disabilities (PWDs), individuals with physical or mental health conditions, chronic illnesses, survivors of protection risks, and other vulnerable individuals.</p>
<p>
The position ensures that all case management processes are implemented in line with Inspire Pakistan and UNHCR Case Management SOPs, minimum protection standards, data protection requirements, and the Do No Harm principle, while contributing to the achievement of programme targets through accurate case tracking, coordination, and reporting.</p></div></div><div><br>
<div>
<p><b>Key Responsibilities</b></p>
<p><b>
1. Case Identification &amp; Assessment</b></p>
<ul>
<li>Identify individuals and households with specific protection needs through referrals, community outreach, and coordination with CBP teams.</li>
<li>Support and conduct safe intake, screening, and detailed assessments of PSNs and PWDs under supervision.</li>
<li>Ensure informed consent is obtained and documented prior to case recording or referrals.</li>
<li>Flag high-risk, sensitive, or emergency cases immediately to the Senior Case Management Officer.</li>
</ul>
<p><b>2. Case Management &amp; Follow-Up</b></p>
<ul>
<li>Provide case management support in line with approved SOPs, including needs assessment, action planning, referrals, follow-up, and case closure.</li>
<li>Develop, implement, and monitor individualised care, safety, or action plans in coordination with the Case Management team.</li>
<li>Conduct regular follow-ups with beneficiaries and families to assess well-being, service uptake, and changing needs.</li>
<li>Modify data sheets as required, based on follow-up findings and professional guidance.</li>
</ul>
<p><b>3. Referral &amp; Coordination</b></p>
<ul>
<li>Facilitate referrals to relevant service providers, including health, legal aid, psychosocial support, shelter, education, livelihoods, and protection services, using approved referral pathways.</li>
<li>Coordinate with government departments (Social Welfare, Health, Education) and non-government service providers.</li>
<li>Support coordination meetings and referral pathway updates at district and field levels.</li>
</ul>
<p><b>4. Documentation, Data &amp; Reporting</b></p>
<ul>
<li>Accurately complete and maintain case intake forms, assessments, referral forms, follow-up notes, and case closure documentation.</li>
<li>Maintain confidential and organised hard and soft case files in accordance with data protection protocols.</li>
<li>Enter and update case data accurately and timely using Kobo and data sheets.</li>
<li>Support preparation of non-identifiable case summaries and internal reports for programme monitoring.</li>
<li>Ensure all in-place M&amp;E tools are utilised correctly and contribute to data quality and consistency.</li>
</ul>
<p><b>5. Safeguarding, Ethics &amp; Compliance</b></p>
<ul>
<li>Maintain strict confidentiality of all beneficiary information at all times.</li>
<li>Adhere to safeguarding, PSEA, data protection, and Do No Harm principles.</li>
<li>Immediately report safeguarding concerns, protection risks, or breaches of conduct through established reporting mechanisms.</li>
<li>Ensure compliance with Inspire Pakistan policies, UNHCR requirements, and humanitarian principles.</li>
</ul>
<p><b>6. Coordination &amp; Team Support</b></p>
<ul>
<li>Work closely with Senior Case Management Officer, CBP Officers, interpreters, and programme staff.</li>
<li>Participate in team meetings, case reviews, peer-to-peer learning, and capacity-building activities.</li>
<li>Support orientation and coordination of Community-Based Protection Officers and volunteers on case management processes where required.</li>
</ul>
<p><b>Other Duties</b></p>
<p>
Perform any other duties related to the position, as reasonably assigned by the Supervisor or relevant Head Programme unit, in line with programme needs and organisational policies.</p></div></div><div><br>
<div>
<p><b>Qualifications &amp; Experience</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Social Work, Psychology, Sociology, or a related field.</li>
<li>At least <b>1 year</b> of experience supporting case management, protection, or social services, preferably in humanitarian or refugee settings.</li>
<li>Basic understanding of protection principles and case management approaches.</li>
<li>Experience working with vulnerable populations in urban or community settings.</li>
<li>Ability to communicate effectively in English and relevant local languages (Pashto/Dari an asset)</li>
<li>Proficiency in Microsoft Word and Excel</li></ul></div><br>
</div><br>
<div><div><p><b>Policies &amp; Compliance</b></p>
<ul>
<li>The position is governed by Inspire Pakistan&rsquo;s policies, procedures, codes of conduct, and ethical standards. Compliance with organisational policies, safeguarding requirements, and donor regulations is a condition of employment.</li></ul></div></div></div></div></div></div><p></p>

Case Management Assistant - Female

<div><div><div><div><b>Posted date</b></div> <div>18th March, 2026</div> <div><b>Last date to apply</b></div> <div>25th March, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Attock</div>
</div><br>
<div><div><b>Category</b></div> <div>Community &amp; Social Services
</div></div><br>
<div><div><b>Salary</b></div> <div>73,458/- (Fixed Salary)</div>
</div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>2 years</div></div></div></div>
<br><p></p><div><div><div><div><div><div><p><b>About the Organisation</b></p>
<p>
Inspire Pakistan is a non-governmental, non-profit organisation that implements community-based and rights-focused programmes in partnership with donors, government counterparts, and other stakeholders. Its work focuses on supporting vulnerable and at-risk communities through accountable, inclusive, and ethical service delivery, with a strong emphasis on human rights interventions, including but not limited to Protection, Education, GBV and MHPSS.</p></div></div><div><br>
<div>
<p><b>Job Title</b></p></div><div><br>
<p>
Case Management Assistant</p></div></div><div><br>
<div>
<p><b>Reporting to or/supervised by</b></p></div><div><br>
<p>
Field Coordinator with parallel reporting line to the Senior Case Management Officer</p></div></div><div><br>
<div>
<p><b>Unit</b></p></div><div><br>
<p>
Programme</p></div></div><div><br>
<div>
<p><b>Section</b></p></div><div><br>
<p>
Protection</p></div></div><div><br>
<div>
<p><b>Duty Station</b></p></div><div><br>
<p>
Field Office-Attock</p></div></div><br>
</div>
</div></div><p></p><div><div><div><div><div><p><b>Purpose</b></p>
<p>
The Case Management Assistant supports the delivery of quality, ethical, and survivor-centred protection case management services under Inspire Pakistan&rsquo;s Case Management Pillar. The role focuses on identification, assessment, documentation, referral, and follow-up of Persons with Specific Needs (PSNs), including persons with disabilities (PWDs), individuals with physical or mental health conditions, chronic illnesses, survivors of protection risks, and other vulnerable individuals.</p>
<p>
The position ensures that all case management processes are implemented in line with Inspire Pakistan and UNHCR Case Management SOPs, minimum protection standards, data protection requirements, and the Do No Harm principle, while contributing to the achievement of programme targets through accurate case tracking, coordination, and reporting.</p></div></div><div><br>
<div>
<p><b>Key Responsibilities</b></p>
<p><b>
1. Case Identification &amp; Assessment</b></p>
<ul>
<li>Identify individuals and households with specific protection needs through referrals, community outreach, and coordination with CBP teams.</li>
<li>Support and conduct safe intake, screening, and detailed assessments of PSNs and PWDs under supervision.</li>
<li>Ensure informed consent is obtained and documented prior to case recording or referrals.</li>
<li>Flag high-risk, sensitive, or emergency cases immediately to the Senior Case Management Officer.</li>
</ul>
<p><b>2. Case Management &amp; Follow-Up</b></p>
<ul>
<li>Provide case management support in line with approved SOPs, including needs assessment, action planning, referrals, follow-up, and case closure.</li>
<li>Develop, implement, and monitor individualised care, safety, or action plans in coordination with the Case Management team.</li>
<li>Conduct regular follow-ups with beneficiaries and families to assess well-being, service uptake, and changing needs.</li>
<li>Modify data sheets as required, based on follow-up findings and professional guidance.</li>
</ul>
<p><b>3. Referral &amp; Coordination</b></p>
<ul>
<li>Facilitate referrals to relevant service providers, including health, legal aid, psychosocial support, shelter, education, livelihoods, and protection services, using approved referral pathways.</li>
<li>Coordinate with government departments (Social Welfare, Health, Education) and non-government service providers.</li>
<li>Support coordination meetings and referral pathway updates at district and field levels.</li>
</ul>
<p><b>4. Documentation, Data &amp; Reporting</b></p>
<ul>
<li>Accurately complete and maintain case intake forms, assessments, referral forms, follow-up notes, and case closure documentation.</li>
<li>Maintain confidential and organised hard and soft case files in accordance with data protection protocols.</li>
<li>Enter and update case data accurately and timely using Kobo and data sheets.</li>
<li>Support preparation of non-identifiable case summaries and internal reports for programme monitoring.</li>
<li>Ensure all in-place M&amp;E tools are utilised correctly and contribute to data quality and consistency.</li>
</ul>
<p><b>5. Safeguarding, Ethics &amp; Compliance</b></p>
<ul>
<li>Maintain strict confidentiality of all beneficiary information at all times.</li>
<li>Adhere to safeguarding, PSEA, data protection, and Do No Harm principles.</li>
<li>Immediately report safeguarding concerns, protection risks, or breaches of conduct through established reporting mechanisms.</li>
<li>Ensure compliance with Inspire Pakistan policies, UNHCR requirements, and humanitarian principles.</li>
</ul>
<p><b>6. Coordination &amp; Team Support</b></p>
<ul>
<li>Work closely with Senior Case Management Officer, CBP Officers, interpreters, and programme staff.</li>
<li>Participate in team meetings, case reviews, peer-to-peer learning, and capacity-building activities.</li>
<li>Support orientation and coordination of Community-Based Protection Officers and volunteers on case management processes where required.</li>
</ul>
<p><b>Other Duties</b></p>
<ul>
<li>Perform any other duties related to the position, as reasonably assigned by the Supervisor or relevant Head Programme unit, in line with programme needs and organisational policies.</li></ul></div><br>
</div><br>
<div><div><p><b>Qualifications &amp; Experience</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Social Work, Psychology, Sociology, or a related field.</li>
<li>At least <b>1 year</b> of experience supporting case management, protection, or social services, preferably in humanitarian or refugee settings.</li>
<li>Basic understanding of protection principles and case management approaches.</li>
<li>Experience working with vulnerable populations in urban or community settings.</li>
<li>Ability to communicate effectively in English and relevant local languages (Pashto/Dari an asset)</li>
<li>Proficiency in Microsoft Word and Excel</li></ul></div><br>
</div><br>
<div><div><p><b>Policies &amp; Compliance</b></p>
<ul>
<li>The position is governed by Inspire Pakistan&rsquo;s policies, procedures, codes of conduct, and ethical standards. Compliance with organisational policies, safeguarding requirements, and donor regulations is a condition of employment.</li></ul></div></div></div></div></div></div><p></p>

Memorial Healthcare System

<div><p>At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.</p><p></p><p><b>
Summary:</b></p><p></p>
The Assistant - Case Management provides support to the case management leadership team in the areas of utilization review, discharge planning, and other related tasks. This role is essential in ensuring the smooth operation of case management functions, facilitating efficient workflows, and supporting the delivery of high-quality care.<p></p><p><b>
Responsibilities:</b></p><p></p>
Performs other duties as assigned to support the goals and objectives of the case management department.Collaborates with case managers, healthcare providers, and other team members to facilitate smooth transitions of care.Provides general support for utilization review and/or discharge planning efforts, including coordinating with external providers and resources as needed.Monitors and tracks case status as instructed, ensuring timely updates in case management processes.Assists in identifying and resolving any gaps in processes or documentation to enhance efficiency and effectiveness.Assists case management leadership with day-to-day administrative tasks, as assigned, to support utilization review and/or discharge planning activities.Communicates effectively with internal teams and external stakeholders to address case management needs.Supports the preparation and maintenance of reports, data, and metrics related to case management activities.Follows up on pending tasks, including updating faxes, obtaining required documentation, and ensuring compliance with policies and procedures.<p></p><p><b>
Competencies:</b></p><p></p>
ACCOUNTABILITY, CUSTOMER SERVICE, DISCHARGE PLANNING, EFFECTIVE COMMUNICATION, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK<p></p><p><b>
Education and Certification Requirements:</b></p><p></p>
High School Diploma or Equivalent (Required)<p></p><p><b>
Additional Job Information:</b></p><p></p>
Complexity of Work: Able to prioritize and manage multiple tasks and deadlines effectively. Requires critical thinking and problem-solving skills to address challenges in tasks assigned within utilization review, discharge planning, and workflow processes. Involves handling sensitive and confidential patient information with a high level of professionalism and adherence to HIPAA and other legal standards. Demands strong interpersonal and communication skills to collaborate with various stakeholders, resolve coordination issues, and ensure alignment across departments. Able to adapt to changing priorities and work effectively under pressure in a fast-paced healthcare environment. Requires attention to detail and accuracy to identify discrepancies, complete documentation, and support the case management team effectively.Required Work Experience: One (1) year of clerical experience with a large department or number of departments in health care preferred.<p></p><p><b>
Working Conditions and Physical Requirements:</b></p><p></p><ul><li>
 Bending and Stooping = 0%</li><li>
 Climbing = 0%</li><li>
 Keyboard Entry = 80%</li><li>
 Kneeling = 0%</li><li>
 Lifting/Carrying Patients 35 Pounds or Greater = 40%</li><li>
 Lifting or Carrying 0 - 25 lbs Non-Patient = 60%</li><li>
 Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%</li><li>
 Lifting or Carrying &gt; 75 lbs Non-Patient = 0%</li><li>
 Pushing or Pulling 0 - 25 lbs Non-Patient = 60%</li><li>
 Pushing or Pulling 26 - 75 lbs Non-Patient = 60%</li><li>
 Pushing or Pulling &gt; 75 lbs Non-Patient = 0%</li><li>
 Reaching = 60%</li><li>
 Repetitive Movement Foot/Leg = 0%</li><li>
 Repetitive Movement Hand/Arm = 80%</li><li>
 Running = 0%</li><li>
 Sitting = 80%</li><li>
 Squatting = 0%</li><li>
 Standing = 80%</li><li>
 Walking = 80%</li><li>
 Audible Speech = 80%</li><li>
 Hearing Acuity = 80%</li><li>
 Smelling Acuity = 0%</li><li>
 Taste Discrimination = 0%</li><li>
 Depth Perception = 80%</li><li>
 Distinguish Color = 60%</li><li>
 Seeing - Far = 80%</li><li>
 Seeing - Near = 80%</li><li>
 Bio hazardous Waste = 60%</li><li>
 Biological Hazards - Respiratory = 60%</li><li>
 Biological Hazards - Skin or Ingestion = 60%</li><li>
 Blood and/or Bodily Fluids = 60%</li><li>
 Communicable Diseases and/or Pathogens = 60%</li><li>
 Asbestos = 0%</li><li>
 Cytotoxic Chemicals = 0%</li><li>
 Dust = 60%</li><li>
 Gas/Vapors/Fumes = 60%</li><li>
 Hazardous Chemicals = 60%</li><li>
 Hazardous Medication = 40%</li><li>
 Latex = 60%</li><li>
 Computer Monitor = 80%</li><li>
 Domestic Animals = 60%</li><li>
 Extreme Heat/Cold = 0%</li><li>
 Fire Risk = 0%</li><li>
 Hazardous Noise = 0%</li><li>
 Heating Devices = 0%</li><li>
 Hypoxia = 0%</li><li>
 Laser/High Intensity Lights = 0%</li><li>
 Magnetic Fields = 0%</li><li>
 Moving Mechanical Parts = 0%</li><li>
 Needles/Sharp Objects = 60%</li><li>
 Potential Electric Shock = 0%</li><li>
 Potential for Physical Assault = 60%</li><li>
 Radiation = 0%</li><li>
 Sudden Decompression During Flights = 0%</li><li>
 Unprotected Heights = 0%</li><li>
 Wet or Slippery Surfaces = 60%</li></ul><p></p><p><b>
Shift:</b></p><p></p>
Days<p></p><p><b>
Disclaimer:</b> This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.<br>
<br>
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.<br>
<br>
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.<br>
<br>
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.<br>
<br>
We are proud to offer Veteran&rsquo;s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.<br>
<br>
Employment is subject to post offer, pre-placement assessment, including drug testing.<br>
<br>
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net</p></div><p></p>

Case Management Assistant - FT - Days - MRH

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