care manager

Community Health Action of Staten Island

<div>Description: 
Title: Care Manager
Department: Prevention &amp; Intervention
Reports To: Director, Health Home
Location: 56 Bay St, Staten Island, NY 10301
Position Status: Full Time
FLSA Status: Non-Exempt
Pay &amp; Benefits: The pay range for this role is generally $46,300 - $51,300 annually, commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more!
Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities &ndash; people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community.
POSITION SUMMARY:
The Care Manager supports the transition of clients identified by CHASI&rsquo;s Social Care Network into the Health Home program for long-term, coordinated care. After clients complete their Health-Related Social Needs (HRSN) screening with the Social Care Network team, those determined to have ongoing or complex needs are referred internally to the Care Manager.
The Care Manager engages these clients, confirms eligibility, completes Health Home enrollment, and coordinates initial care planning to ensure a smooth transition into continuous case management.
Building trust and maintaining continuity between short-term resource navigation and sustained Health Home care is central to the role.
DUTIES &amp; RESPONSIBILITIES
Client Engagement &amp; Enrollment<ul><li>
Conduct outreach to engage referred clients, confirm interest, and verify eligibility for Health Home services.</li><li>
Complete required enrollment documentation and initial assessments in accordance with program requirements.</li><li>
Explain program services and benefits to clients, ensuring informed participation.</li><li>
Coordinate and facilitate the client&rsquo;s transition from Social Care Network support into ongoing Health Home care management.</li><li>
Conduct follow-up to confirm enrollment, establish initial care goals, and address immediate barriers.</li><li>
Maintain accurate and timely documentation in designated platforms.</li></ul>
Care Coordination &amp; Collaboration<ul><li>
Work closely with Social Care Network staff to ensure timely and appropriate referrals to Health Home.</li><li>
Collaborate with management and colleagues to ensure smooth handoffs and continuity of care.</li><li>
Participate in multidisciplinary meetings to discuss client progress, address barriers, and align on care planning.</li><li>
Monitor referral completion, enrollment outcomes, and engagement metrics.</li><li>
Report outcomes and trends to supervisors for quality improvement.</li></ul>
Requirements:

 QUALIFICATIONS 
<ul><li>
At least 3 years of experience working with persons with behavioral health diagnoses, mental or developmental disabilities, and/or chronic health conditions by providing case management or services linking to a broad range of services essential to successfully living in a community setting.</li><li>
A bachelor&rsquo;s degree in any of the following: child &amp; family studies, community mental health, counseling, education, psychology, rehabilitation, social work, sociology, speech and hearing, or other related field; OR Credentialed Alcoholism and Substance Abuse Counselor (CASAC) REQUIRED. Master&rsquo;s degree may supplement for up to 2 years of experience. Significant years of directly related experience beyond the required minimum may be considered in lieu of a bachelor&rsquo;s degree or CASAC credential.</li><li>
Bilingual (English/Spanish) capacity a strong plus</li><li>
Ability to communicate well with medical providers and support staff. Ability to work well with diverse populations.</li><li>
Ability to handle multiple tasks and results-driven environment.</li><li>
Ability to work flexible hours including some evenings and weekends.</li><li>
Ability to use common office software (Word, Excel, Power Point) and basic computer and internet navigation skills required. Familiarity with ECW preferred.</li><li>
Effective oral/written/interpersonal communication skills required.</li></ul>
CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.</div>

Care Manager

Council on Aging of Southwestern Ohio

<div>Job Title: Care Manager (RN) 
Location: Field based - Southwestern, Ohio (Hamilton, Clinton, Clermont, Butler, and Warren Counties) 
Job Type: Full-Time (37.5 hours/week) 
Pay Range: $49,000 &ndash; $66,000 per year (commensurate with experience) 


Your Clinical Insight. Their Independence. Your Best Career Move.

At COA, RN Care Managers help older adults and caregivers navigate life&rsquo;s challenges with dignity, compassion, and clinical expertise. You&rsquo;ll build long-term relationships, coordinate care, and empower clients to live independently&mdash;all while maintaining control over your schedule and caseload. 


What You&rsquo;ll Do
<ul><li>
Conduct in-home assessments and develop individualized care plans</li><li>
Coordinate services and monitor client progress</li><li>
Advocate for older adults and their caregivers</li><li>
Collaborate with interdisciplinary teams and community partners</li><li>
Maintain accurate documentation and ensure compliance with program standards</li></ul> 


What You&rsquo;ll Bring
<ul><li>
Active RN license in the State of Ohio</li><li>
Minimum 1 year of clinical experience in home health, community health or geriatrics</li><li>
Strong communication and organizational skills</li><li>
Ability to work independently and manage a flexible caseload</li><li>
Valid driver&rsquo;s license and reliable transportation</li></ul> 


Why Join COA?
<ul><li>
87% of Care Managers say their work improves clients&rsquo; quality of life</li><li>
50+ years of trusted service in Southwestern Ohio</li><li>
&ldquo;I get to use my nursing skills in a way that truly helps people&mdash;and I still have time for my family.&rdquo; &mdash; COA RN Care Manager</li></ul> 


Benefits That Support Your Life and Purpose
<ul><li>
Flexible scheduling and caseload control</li><li>
Competitive salary and comprehensive benefits</li><li>
Supportive, collaborative team culture</li><li>
Opportunities for growth in care coordination and advocacy</li><li>
Mission-driven work with visible results</li><li>
Pension plan with 6% annual company contribution</li><li>
Generous paid time off and 12 paid holidays</li><li>
Health, dental, and vision insurance</li><li>
Professional development opportunities</li><li>
Pet insurance and employee assistance program</li></ul> 


Ready to build the career you envisioned? 
Apply today and start making a difference. 


Keywords for Visibility

Registered Nurse, RN, Care Manager, Field Nurse, Community Health Nurse, Geriatric Nurse, Home Health RN, Case Manager, Medicaid Waiver, Care Coordination, Client Advocacy, In-Home Assessments, Ohio RN Jobs<div>
Required Education, Licensing &amp; Certifications:</div>
<ul><li>Registered Nurse</li></ul></div>

Care Manager - RN

Merrill Gardens at West Chester

<div>Senior Living Memory Care Director
Are you passionate about working with seniors? Are you dedicated to supporting seniors on their wellness journey to ensure they are provided with an atmosphere that values individualism and dignity? If so, we may have the perfect opportunity for you! Merrill Gardens at West Chester is a Montessori-Inspired Memory Care Community supporting individuals with Alzheimer&rsquo;s and other forms of dementia. We&rsquo;re seeking compassionate Memory Care Manager to provide respectful, personalized care that promotes dignity and independence through meaningful, hands-on engagement.

If you are a compassionate, caring, responsible, and honest individual who genuinely loves working with the senior population, we would love the opportunity to speak with you! Please APPLY TODAY!

Family means everything to us. From the communities we create to the connections we make with residents, everything we do is rooted in our history as a fifth-generation family business.

We build on that family with the people we hire and the teams they form. As a family company, we can do things differently and for the past 30 years our long-term commitment to team members has been unsurpassed.

We offer our full-time employees:
<ul><li>Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance).</li>
<li>Company-paid Employee Assistance Program (EAP)</li>
<li>Paid time off &ndash; 7 holidays, and 11 vacation days.</li>
<li>Free daily meal every shift.</li>
<li>401(k) with company match and immediate vesting!</li>
<li>Tuition reimbursement for career growth.</li>
<li>Company-paid short &amp; long-term disability insurance.</li>
<li>Pet insurance and team member discounts.</li>
<li>Advance Pay benefit &ndash; access wages before payday.</li>
<li>A stable, growing company with opportunities for advancement!</li>
</ul>
We offer our part-time employees:
<ul><li>Free daily meal every shift.</li>
<li>401(k) with company match and immediate vesting!</li>
<li>Company-paid Employee Assistance Program (EAP)</li>
<li>Tuition reimbursement for career growth.</li>
<li>Pet insurance and team member discounts.</li>
<li>Advance Pay benefit &ndash; access wages before payday.</li>
<li>A stable, growing company with opportunities for advancement!</li>
</ul>
Our Memory Care Directors are responsible for:
<ul><li>Resident Services:
<ul><li>Develops and implements the highest standards for Garden House services provided to residents.</li>
<li>Works directly with the residents to evaluate needs and services.</li>
<li>Conducts and/or assists with electronic evaluation of incoming residents, and periodic re-evaluation of residents, to ensure services rendered are documented and charged for according to Merrill Gardens&rsquo; policies.</li>
<li>Implements services during new resident move-in and helps residents with orientation to the community and with their overall adjustment to the community.</li>
<li>Provides direct care to residents as necessary according to their identified service needs.</li>
<li>Evaluates, communicates, and documents resident status on electronic care system.</li>
<li>Observes and reports any significant changes in resident behavior and health to the General Manager, physician, and family per state regulations.</li>
<li>Conducts regular meetings with residents and their families to ensure needs are being met.</li>
<li>Communicates with resident family members, physicians, and pharmacists regarding residents and services provided.</li>
<li>Ensures all resident rights and responsibilities are protected and enforced; recognizes and assists in the prevention of elder abuse, neglect, and exploitation and reports to the appropriate sources per state regulations.</li>
<li>Ensures compliance of all state rules and regulations of assisted living.</li>
</ul></li><li>Managing People:
<ul><li>Provides Team Members with coaching, feedback, and developmental opportunities and builds effective teams.</li>
<li>Challenges and inspires Team Members to achieve results.</li>
<li>Mentors Team Members as needed to assist in their development and growth.</li>
<li>Evaluates Team Members&rsquo; skills and competencies and ensures the completion of performance reviews.</li>
<li>Sets clear expectations and holds Team Members accountable for performance.</li>
<li>Oversees training and development of Team Members directly and indirectly; ensures training and certification of all Garden House staff is completed as required by Merrill Gardens and state regulations.</li>
<li>Determines adequate staffing levels, identifies and recruits top talent, and prepares staffing schedules.</li>
<li>Provides coaching, direction, and leadership support to Team Members to achieve employee engagement and customer delight.</li>
</ul></li><li>Administration:
<ul><li>Ensures all practices in the Garden House meet or exceed Merrill Gardens and state requirements.</li>
<li>Coordinates with General Manager for financial stability of Garden House department from both census development and expense control; adheres to budgetary guidelines.</li>
<li>Provides General Manager with weekly status reports on all Garden House residents.</li>
<li>Maintains all resident records and department documentation.</li>
<li>Audits Garden House services for regulatory compliance. Provides required and requested management reports to leadership.</li>
</ul>
</li></ul>If you are someone with:
<ul><li>Education/Certification:</li>
<li>Current LPN/LVN or RN licensure as specified by state agency preferred.</li>
<li>College Degree or equivalent preferred.</li>
<li>First Aid/CPR certification (or must be able to obtain within 30 days of hire) where required by state.</li>
<li>Completion of Dementia training as required by state regulations.</li>
</ul>
Experience:
<ul><li>3-years related experience, training, or equivalent combination of education and experience.</li>
<li>Experience in assisted living, geriatric nursing, or gerontology and dementia care.</li>
<li>Experience in medication administration and hands-on personal care preferred.</li>
<li>Demonstrated ability to operate and maintain department budget within guidelines.</li>
<li>Experience in operating an electronic care system.</li></ul> 


Physical Requirements:

This role involves frequent standing, walking, lifting (up to 75 lbs), and assisting with resident care. Regular bending, reaching, and physical movement are required throughout the workday. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Consider applying to become a Memory Care Director with the Merrill Family of Senior Living Communities! 

Yes, You Can have a meaningful Career! 

Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities. 

Merrill Gardens is an Equal Opportunity Employer</div>

Memory Care Manager

Professional Couriers Network Ltd

About the CompanyThe Professional Couriers Network Limited is one of India&rsquo;s leading courier and logistics companies, committed to providing reliable, efficient, and customer-focused delivery services across the nation. We are looking for an experienced Customer Care Manager to lead our customer service operations in Delhi.Job SummaryThe Customer Care Manager will manage the customer support team, handle escalations, ensure smooth resolution of customer issues, and maintain a high level of satisfaction for both retail and corporate clients. The ideal candidate must have at least 5 years of customer care experience, preferably in the courier or logistics sector.Responsibilities<ul><li>Supervise and lead a team of customer care executives.</li><li>Oversee daily customer service operations &ndash; calls, emails, and walk-ins.</li><li>Ensure timely resolution of shipment, delivery, and claim-related queries.</li><li>Handle escalated customer complaints and coordinate with operations teams for solutions.</li><li>Implement and maintain customer service SOPs and quality standards.</li><li>Prepare and analyze MIS reports on calls, complaints, and service performance.</li><li>Coordinate with branch offices, hubs, and franchise partners to ensure smooth service.</li><li>Conduct regular team meetings and performance reviews.</li><li>Build and maintain positive relationships with key customers and corporate clients.</li></ul>Requirements<ul><li>Graduate in any discipline (preferably Business Administration / Logistics).</li><li>Minimum 5 years of experience in customer care, preferably in courier or logistics industry.</li><li>Strong leadership and communication skills.</li><li>Proficient in MS Excel, CRM tools, and courier tracking software.</li><li>Problem-solving mindset with focus on customer satisfaction.</li><li>Fluency in English, Hindi preferred.</li></ul>Benefits<ul><li>Competitive salary based on experience (&#8377;30,000 &ndash; &#8377;45,000/month).</li><li>Opportunity to work with a reputed national courier brand.</li><li>On-the-job training and growth opportunities.</li></ul>Job Types: Full-time, PermanentPay: &#8377;30,000.00 - &#8377;45,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Leave encashment</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Customer Care Manager

Bridging Access to Care

Who is Bridging Access to Care, Inc.: Bridging Access to Care, Inc. (BAC) is a nonprofit, multi-service, community-based behavioral healthcare organization committed to building healthy communities, one person at a time.In 2012, Brooklyn Aids Task Force changed its name to BAC and successfully made the transition from an AIDS-centered organization to a multi-service community-based healthcare organization. Brooklyn Aids Task Force was the very first HIV/AIDS organization in Brooklyn to prioritize serving persons living with HIV/AIDS (PLWHA) since 1986. Today, BAC provides mental health and substance use-related social services, comprehensive HIV/AIDS care, and coordinated health care and supportive services to under-served racial and ethnic minority communities in Brooklyn and other parts of New York City.Bridging Access to Care, Inc. offers a competitive salary package, including health insurance, retirement plan, paid time off, and opportunities for professional development.JOB SUMMARY: The Care Manager provides essential services including referrals, advocacy, and crisis intervention in a psychosocial setting. The Care Manager, Health Homes, is responsible for coordinating comprehensive care for individuals enrolled in the Health Home program. This role focuses on addressing medical, behavioral, and social service needs to improve overall health outcomes. The Care Manager serves as the central point of contact for clients, providing advocacy, support, and referrals while ensuring compliance with Health Home standards and guidelines.EDUCATION AND WORK EXPERIENCES:<ul><li>MINIMUM: Bachelor&rsquo;s degree in psychology, Sociology, Social Work, or another related field.</li><li>MINIMUM: Two (2) years&rsquo; experience working in the case management field or setting providing direct services to persons with Serious Mental Illness, HIV, homelessness, or substance use disorder, or Linking individuals with Chronic Illnesses (including HIV/AIDS), Serious Mental Illness (SMI) or Serious Emotional Disturbance (SED) to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing and/or financial services)</li><li>Ability to withstand extended sitting, extended standing, stairs, and extended travel with or without reasonable accommodations.</li><li>Up to 75% of travel is required.</li></ul>DUTIES AND RESPONSIBILITIES:Care Management &amp; Service Provision<ul><li>Provide monthly care management to up to 50 Medicaid users.</li><li>Conduct case conferences with service providers to ensure effective care coordination.</li><li>Make referrals for additional services as requested or needed by members.</li><li>Ensure all services meet DOH Health Home and BAC standards.</li><li>Coordinate patient care plans in collaboration with healthcare teams, ensuring continuity of care across different settings.</li><li>Follow-Ups: Conduct regular follow-ups to assess progress, identify additional needs, and update service plans accordingly.</li></ul>Field Work<ul><li>Conduct home visits and accompany members to medical and mental health appointments.</li><li>Up to 75% of travel is required.</li></ul>Documentation &amp; Compliance<ul><li>Co-document all services and case conferences in the State and internal databases within specified timeframes.</li><li>Maintain accurate, up-to-date records of all assigned members.</li><li>Create and manage member charts, including required consents and forms.</li><li>Submit monthly HMLs (Health Management Logs).</li><li>Ensure compliance with HIPAA regulations regarding patient confidentiality and medical records management.</li></ul>Assessments &amp; Plans of Care<ul><li>Complete comprehensive assessments and reassessments for all members.</li><li>Develop and regularly update Plans of Care in line with State mandates.</li><li>Acquire necessary consents for service provision and communication with other providers.</li></ul>Meetings &amp; Trainings<ul><li>Participate in weekly supervision and team meetings.</li><li>Attending in-house and off-site training.</li><li>Serve on agency committees as assigned.</li></ul>Additional Responsibilities<ul><li>Perform other duties as required by needs of program and BAC requirements.</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Health Home guidelines and procedures</li><li>Possesses excellent judgment and the ability to maintain professional relationships and boundaries when working with clients and peers</li><li>Strong knowledge of acute care, outpatient, inpatient, and managed care environments.</li><li>Comfortable with digital tools and software for project management, data tracking, and communication, with a commitment to leveraging technology to improve program outcomes</li><li>Proficient in collecting, analyzing, and interpreting data to inform program decisions and demonstrate impact.</li><li>Excellent verbal and written communication skills, including the ability to convey complex information clearly and sensitively to diverse audiences.</li><li>Strong understanding of and sensitivity to the diverse backgrounds, experiences, and needs of individuals living with HIV, including those from marginalized communities.</li></ul>Job Type: Full-timePay: $25.48 per hourExpected hours: 35 per weekBenefits:<ul><li>403(b)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyApplication Question(s):<ul><li>This role works with individuals who may have substance use disorders, psychiatric illness and or are living with HIV/AIDS. Are you comfortable working with this population?</li><li>Are you willing to perform home visits and accompany members to medical and mental health (?) appointments for an assigned caseload of clients?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>person centered trauma informed care: 1 year (Preferred)</li><li>a caseload of at least 25+ clients : 1 year (Required)</li><li>EMR systems: 1 year (Required)</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>Work Location: In person

Care Manager Health Homes

Heart to Heart Hospice

<div>Patient Care Manager - Registered Nurse: 
 
 
What You Must Have::
<ul><li>Current State Registered Nurse License</li>
<li>Current State Driver&rsquo;s License, reliable transportation, and provide ongoing valid and current auto liability insurance</li>
<li>Two years of experience as a Hospice Registered Nurse in a clinical care setting, or home health</li>
<li>Must be highly motivated, self-directed, flexible, and able to work well and participate in a multidisciplinary group setting</li>
<li>Possess good organization, people and problem solving skills and the ability to multi-task many projects and strategies simultaneously</li>
<li>Strong critical thinking, organizational, interpersonal, and communication skills</li>
</ul>
 
Full Time Employee Benefits:
<ul><li>Competitive Pay</li>
<li>Medical, Dental &amp; Vision insurance</li>
<li>Paid Time Off</li>
<li>Paid holidays</li>
<li>401k with up to 4% employer matching
</li><li>Tuition reimbursement</li>
<li>Company car for qualifying individuals</li>
<li>Mileage reimbursement</li>
</ul>
 
What You Will Do:
<ul><li>Direct and coordinate clinical departments and sites; assumes responsibility for continuity, quality, and safety of services delivered in compliance with State and federal regulations (Conditions of Participation).</li>
</ul><ul><li>Supervise and provide direction to nursing staff and team members, in an effort to ensure quality, compliance with Plan of Care, assessment and reassessment of patient's needs and continuity of services by appropriate health care personnel.</li>
<li>Supports employee and patient education to enhance knowledge, skills and achieve quality experiences. Continuously trains nursing staff to retain employees with the highest quality of patient care.</li>
</ul><ul><li>Provide coaching, development, feedback and annual evaluations to team members in a professional and timely manner.</li>
<li>Performance of other duties as required</li>
<li>Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures</li></ul> 
 
Working with Heart to Heart Hospice: 
 
We are looking for a compassionate, talented and experienced Patient Care Manager that is experienced in customer service and eager to join an exciting organization. 
 
You can Make A Difference in the lives of others!: 
 
At Heart to Heart Hospice, our employees enhance the lives of patients with life-limiting illnesses and their loved ones during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of our patients and their families, and we offer individuals the opportunity to be associated with a caring staff and organization, while creating positive contributions in their community. 
 
It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.</div>

Patient Care Manager RN

Kuehne+Nagel

<div><div><div><div>It's more than a job</div></div>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.<div><div><div><div>
&lrm;</div>
</div><div>You will be joining our Customer Care Team to add your leadership expertise + skills to the delivery of Customer Excellence.
You will be leading, directing + optimizing your local customer care team (CCL) to continuously provide customer excellence + sustainable growth across your scope of responsibility.</div></div><div><div><div>
How you create impact</div>
</div><div>Utilizing your strong forwarding + market knowledge, you will drive service improvement activities, to ensure customer satisfaction with our products, services + features. 
<ul><li>
To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality, close collaboration with operational + commercial key stakeholders, along with air logistics management to optimize the customer experience.</li><li>
To own, monitor + drive all sales activities.</li><li>
To ensure best-in-class customer onboarding.</li><li>
To focus on continuous improvement of processes + controls ensuring complete + correct customer contact data, service data + changes in our systems including customer reporting for SME customers.</li><li>
To actively manage interfaces + the exchange of information, knowledge + data with your team + other stakeholders involved to ensure effective, efficient shipment management.</li><li>
To prioritize customer complaint management, ensuring a consistent delivery against the customer promise.</li><li>
To ensure close cooperation with the Operational Care Center (OCC) as well as the Revenue Care Center (RCC) to optimize the customer experience.</li><li>
To ensure delivery against all financial targets + strategic objectives of your CCL.</li></ul></div></div><div><div><div>
What we would like you to bring</div>
</div><div><ul><li>5&ndash;7 years of experience in customer care, logistics, or operations, with 2&ndash;3 years in a leadership role.</li><li>
Strong knowledge of freight forwarding and air logistics.</li><li>
Excellent communication and teamwork skills.</li><li>
Proven ability to drive customer satisfaction, retention, and reactivation.</li><li>
Experience in managing sales activities within a customer service environment.</li><li>
Skilled in customer complaint resolution and service recovery.</li><li>
Strong analytical and continuous improvement capabilities.</li><li>
Accuracy in managing customer data and reporting, especially for SME customers.</li><li>
Proficient in using CRM systems and customer service tools.</li><li>
Bachelor's degree in Business, Logistics, Supply Chain, or a related field (preferred).</li></ul></div></div><div><div><div>
What's in it for you</div>
</div><div><ul><li>Join a global logistics leader with strong industry reputation.</li><li>
Grow your career with training and internal advancement.</li><li>
Lead and make an impact in a high-visibility role.</li><li>
Work with modern tools in a digital-first environment.</li><li>
Be part of a supportive, team-oriented culture.</li></ul></div></div></div><div><div>
Who we are</div></div>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</div></div><div></div>

Search 10000+ Care manager jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 care manager jobs NEAR_ME

Care Manager

Care Manager - RN

Memory Care Manager

Customer Care Manager

Care Manager Health Homes

Patient Care Manager RN

Customer Care Manager