care manager

Volunteer Behavioral Health Care System

Care Manager (Full-Time) &ndash; Cookeville CampusLocation: Cookeville, TN Schedule: Monday to Friday 8am-5pmEducation Required: Bachelor&rsquo;s degree in counseling, psychology, social work, behavioral sciences, or related field.Salary scale based on experience.Job SummaryWe are hiring a full-time Care Manager to provide person-centered support to adults and children. This role helps individuals access medical, behavioral health, social, and community resources following the TN Health Link model. Services are delivered in the office and community.Key ResponsibilitiesDevelop and monitor individualized care plans.Coordinate medical and behavioral health appointments.Connect individuals to community resources (housing, food, employment, legal, etc.).Provide in-person support for treatment and medication adherence.Assist with hospital discharge planning and crisis support.Educate patients and families on independent living skills.Maintain accurate documentation and reports.Work collaboratively with team members, families, and providers.QualificationsBachelor&rsquo;s degree behavioral sciences required (Counseling, Psychology, Social Work, or another related health field).Strong communication, organizational, and interpersonal skills.Ability to work both independently and as part of a multidisciplinary team.Must demonstrate empathy, professionalism, and reliability.Why Join Us?Meaningful work that impacts individuals and families in the community.Supportive team environment.Opportunities for professional growth.Competitive benefits and full-time stability.Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Loan forgiveness</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have a bachelor&rsquo;s degree in behavioral sciences (Counseling, Psychology, Social Work, or another related health field)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Case management: 1 year (Required)</li></ul>Work Location: In person

Care Manager

Emory Healthcare

<div>Overview:
<div>
Be inspired. Be valued. Belong.</div><div></div><div> 
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</div><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits
</li><li>Wellness incentives</li></ul><div>
Ongoing mentorship, development, leadership programs...and more!</div>
Description:
<div>
The Care Manager is responsible for patient care coordination from admission through discharge; ensuring smooth transitions of care as the patient is discharged from the hospital setting, ensuring and facilitating high quality clinical and cost outcomes, procuring and securing post-acute services, coordinating and advocating for patients and families with both internal and external stakeholders, and identifying and addressing potential barriers to care coordination/discharge planning in an effort to foster efficient care delivery and maximize reimbursement. The Care Manager will begin the process of care coordination at the time of the patient's admission by completing a thorough admission assessment and/or psychosocial assessment which will allow for a timely and accurate capture of information as well as foster the ability to begin working towards a discharge plan. The Care Manager is an integral part of the interdisciplinary care team who is required to attend rounds, care conferences, and/or care team meetings. The Care Manager will act as a representative of both the hospital care team and the patient/family in an effort to balance patient/family choice and projected care coordination needs with the ability to execute such services. The Care Manager will work with the hospital care team and the patient/family in order to plan and implement the best possible plan for the patient while taking various factors, limitations, and patient/family preference into consideration. The Care Manager will identify and recommend post-acute services and will complete referrals to appropriate post-acute care providers in a timely manner, coordinating directly with the patient/family as well as the care team. Through continuous assessment and review, the Care Manager will apply critical thinking to ensure alignment and appropriateness of post acute services as the patient clinically progresses throughout their stay. Ultimately, the Care Manager is responsible for ensuring the discharge plan is aligned to be executed with the patient's medically cleared for discharge date as well as the projected length of stay as provided by the payor. The Care Manager identifies and participates in the development of strategies to reduce unnecessary length of stay and/or resource consumption. The Care Manager escalates cases, as appropriate, to management, Physician Advisor, Complex Care team and/or Ethics committee. It is the role of the Care Manager to educate patients/families as well as the care team as it relates to post acute services, transitions of care, readmission mitigation, appropriate post-acute level of care choices and available resources. The Care Manager provides supportive and therapeutic communication for patients, families and loved ones who are experiencing anxiety or stress due to illness, injury or physical limitations. The Care Manager must communicate confidently, effectively, and therapeutically while being assertive and conveying an impression which reflects favorably upon the organization The Care Manager will initiate and facilitate discussions with the payors in order to act as an advocate on behalf of the patient and hospital in an effort to reduce non-covered, non-authorized, or denied services. The Care Manager will issue and administer notices of non-coverage and potential liability to patients in accordance with predetermined regulations, policies, and procedures. The Care Manager serves as a resource to the Physician, Interdisciplinary Care Team, and patient for the interpretation of external regulations and organizational policies and procedures as it pertains to Discharge Planning and Care Coordination. The Care Manager will ensure compliance with all regulatory requirements as it relates to Government and Commercial Payors. The Care Manager will ensure compliance with all third party payers and federal and state regulatory agencies. The Care Manager will ensure proper use of Case Management Systems and workflows.</div><div></div><div> 
Minimum Qualifications:</div><div>
RN CM: MINIMUM REQUIRMENTS 1. Valid, unencumbered Registered Nurse License approved by the Georgia Board of Nursing. 2. Two (2) years experience in healthcare. PREFERRED 1. Bachelors degree in Nursing from an accredited school of nursing.</div><div>
SW CM I: MINIMUM REQUIREMENTS 1. Masters in Social Work from an accredited school of social work. 2. Demonstrated knowledge of software/EMR applications.</div><div>
PREFERRED 1. One (1) year healthcare experience in Acute Care setting. 2. Accredited Case Manager (ACM) Certification through the American Case Management Association or Certified Case Management (CCM) through the Commission for Case Manager Certification.</div><div></div><div> 
SW CM II: MINIMUM REQUIREMENTS 1. Masters in Social Work from an accredited school of social work. 2. Licensed as a Master Social Worker (LMSW) through the Georgia Composite Board of Professional Counselors, Social Workers, and Marriage &amp; Family Therapists. 3. Demonstrated knowledge of software/EMR applications.</div><div>
PREFERRED 1. Two (2) years healthcare experience in Acute Care setting. 2. Accredited Case Manager (ACM) Certification through the American Case Management Association or Certified Case Management (CCM) through the Commission for Case Manager Certification.</div><div></div><div> 
SW CM III: MINIMUM REQUIREMENTS 1. Masters in Social Work from an accredited school of social work. 2. Licensed as a Clinical Social Worker (LCSW) through the Georgia Composite Board of Professional Counselors, Social Workers, and Marriage &amp; Family Therapists. 3. Demonstrated knowledge of software/EMR applications</div><div>
PREFERRED 1. Three (3) years healthcare experience in Acute Care setting. 2. Accredited Case Manager (ACM) Certification through the American Case Management Association or Certified Case Management (CCM) through the Commission for Case Manager Certification. productivity expectations and successfully complete yearly competencies.</div><div></div><div> 
JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet&reg; designated ambulatory practice. We are made up of 11 hospitals-4 Magnet&reg; designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.</div>
Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div> 
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

Care Manager IP

AllHealth Choice

Role OverviewThe Care Manager (LPN) will work under the direct supervision of the Chief Nursing OfficerUnder general supervision and medical oversight, the Care Manager is a licensed clinician responsible for their populations health management to improve individual overall health, reduce risk for significant events, and reduce claims utilization. The Care Manager will focus on relationship building with their members, to establish shared goals and care action plans, identify care gaps, and encourage and coordinate preventative and maintenance care measures, including healthy lifestyle behaviors. The Care Manager will also work with our Enrollment Team to get new members enrolled and onboarded. This is a hybrid position- some remote work and some office work.Key Responsibilities&middot; Shift flexibility required, including evenings, weekend, and holiday work based on business need. Must be able to work independently and be self- motivated. Exceptional assessment skills are essential.&middot; Travel may be required.&middot; Develops rapport with member to establish health and wellness goals and provide custom education, based on level of readiness, biometric data, and health assessment results.&middot; Utilizes assessment skills, health assessment, and claims data to identify preventative and maintenance care gaps and follows Care Paths to develop a Care Action Plan specific to the chronic disease.&middot; Educates and encourages healthy lifestyle behaviors that will improve overall member health.&middot; Triages calls and requests from clients, families, and care givers according to established procedures and coordinates care with providers, other internal departments, and outside agencies.&middot; Provide clinical and basic technical support for telehealth devices and platform.&middot; Coordinates care for an inter-professional, multi-disciplinary approach with providers, pharmacist, registered dieticians, disease-specific experts, and support departments as appropriate, both internal and external.&middot; Effectively communicate with members and families in diverse cultural and age groups to discern deviations/changes in client's condition and activate appropriate measures based on Care Paths, including engaging and referring to providers.&middot; Engages clients through motivational interviewing and health coaching techniques to evoke change behaviors according to approved Care Pathways, company policies and procedures, and standard nursing practice guidelines.&middot; Advocates as a contact person for client, family, healthcare team members, and outside agencies to assure continuity of care and optimal clinical and resource outcomes.&middot; Documents the course of care and all communications in appropriate instances according company policies and procedures.&middot; Adheres to all other company policies and procedures.&middot; Adherence to and compliance with Information Systems security policies and procedures and attends all Information Systems security trainings. Reports information systems security problems according to company policy and as appropriate.&middot; Demonstrates and articulates clear understanding of AHC product offerings, applications, and client differences. Provides clinical support based on assigned level of care, and client specific processes.&middot; Participates in routine productivity and performance reviews, revising workflows as indicated and appropriate.&middot; Must be able to work independently and be self- motivated. Exceptional assessment skills are essential.&middot; Remote working is allowed. A space should be available that allows for absolutely no distractions. Mandatory office days will be required.&middot; Must successfully pass the company technical skills assessment.&middot; Performs other duties as assigned$1000.00 signing bonus after completion of 90 day introductory period.Required Skills and QualificationsEducation/Licensing/Certification:&middot; Current State License and Multistate License as a Licensed Vocational Nurse or Licensed Practical Nurse&middot; Must remain in good standing to be eligible for other state licenses&middot; Must not be on the Medicare OIG exclusion list, verified annually&middot; Current State Driver&rsquo;s LicenseRequired Experience:&middot; Experience in clinical assessment and triage.&middot; EMR (Electronic Medical Record) experience.Knowledge, Skills, and Behavioral Competencies:&middot; Accountability, Optimization, and Execution- Juggles many priorities and competing demands for one's time.- Acts resourcefully to ensure that work is completed within specified time and quality parameters.- Removes obstacles to move the work forward and/or get efforts back on track.- Surfaces problems and issues before projects get derailed.- Demonstrates a &quot;can-do&quot; spirit, a sense of optimism, ownership, and commitment.&middot; Maintains a consistent, high level of productivity.&middot; Takes personal responsibility to make decisions and act.&middot; Does not easily give up in the face of unexpected obstacles.&middot; Projects a positive image and serves as a role model for others&middot; Effective written and oral communications&middot; Proficiency with Microsoft office programs&middot; Maintains proficiency in AHC applicationsJob Type: Full-timePay: From $21.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Tifton, GA 31794

Care Manager (LPN)

<div>Summary / Objective: 
The Care Manager, RN acts in a non-caregiver capacity by facilitating coordination and communication between all members of the health care team in the decision making process to minimize fragmentation of the health care delivery system. As a member of the Care Management Department, this position is responsible for contributing to the standards of quality and service expected by both external and internal stakeholders, including ensuring accurate information flows to interdepartmental teams, proper documentation and adherence to standards related to case management activities.
<div>
Essential Functions: 
<ul><li>Exceed physician, provider and member expectations by providing professional and personalized service at all times.</li><li>Is aware of and continually supports strategic plans that ensure company objectives and goals are obtained.</li><li>Attends collaborative meetings with both internally and externally healthcare team members to support management services for clients served.</li><li>Builds and leverages cross-functional collaborative relationships to facilitate a team-work oriented atmosphere.</li><li>Assess clients for care management services after a referral has been made based on the admission screening and referrals for potential patient issues.</li><li>Develop and manage a coordinated plan of care to meet client and/or family needs</li><li>Assure that clients are placed on appropriate self-management plan and protocols, individualizes client care needs through consultation with the multidisciplinary team.</li><li>Coordinates services to support the appropriate care needs to promote best client outcomes and efficient use of healthcare resources.</li><li>Works with clients and providers to enhance the quality of client management and satisfaction.</li><li>Performs appropriate assessments and develops client-directed care plans within health plan required timeframes and per NCQA standards.</li><li>Assess need to involve medical director or primary care team when appropriate to assist with development of client-directed plan of care.</li><li>Regularly reviews and updates care plans for continuity of care and facilitates plan modifications including barriers to goals.</li><li>Coordinates with Non-Licensed Care Navigators to ensure appropriate follow-up with high risk clients to address identified goals and barriers.</li><li>Documents all interventions and telephone encounters with providers, members and vendors in accordance with established documentation standards.</li><li>Provide comprehensive training for new employees</li><li>Continues own education by keeping his/her knowledge current and conducts independent research of commercial plan guidelines to strengthen general understanding of state and federal resources to support position responsibilities.</li><li>Ensures compliance with departmental and PSW policies and procedures, with special emphasis on compliance with HIPAA privacy and security requirements and all state, federal and plan regulatory mandates.</li><li>Provides Transitional Care Management services post discharge from emergency room, acute inpatient or post-acute inpatient stays.</li><li>Follows Eric Coleman&rsquo;s Pillars of Transitional Care to support reduced risk of adverse events following discharge.</li><li>Provides education on seeking medical attentional early or using urgent care services when appropriate versus an emergency room.</li><li>Follows the standards of care management services as outlined in the guideline manual updated no less than annually.</li><li>Provides telephonic engagements to clients on worklist to meet standards of engagement to include both timing, frequency, and duration of engagements.</li></ul></div>
<div>
Knowledge/Skills/Abilities: 
<ul><li>Set a positive example by displaying a pleasant and approachable demeanor and remaining friendly and courteous at all times.</li><li>Proactive team player, strong follow through, quick decision making abilities and ability to problem solve.</li><li>Interpersonal skills, with the ability to build strong relationships at all levels.</li><li>Strong verbal and written communication skills with customers, supervisors and co-workers.</li><li>Strong organizational, time management and prioritization skills:</li><li>Self-starter. Ability to set priorities and keep to projected schedules.</li><li>Excellent computer proficiency (MS Office &ndash; Word, Excel, Outlook ) including being able to effectively maintain written and computer records in accordance with regulatory agencies.</li><li>Familiarization and experience with Electronic Health Record systems</li></ul></div><div>
Required Education and/or Work Experience: 
<ul><li>Three (3) years of full proficiency clinical experience.</li><li>Verifiable experience or knowledge of a variety of clinical areas of medical treatment as related to general population and pediatric needs.</li><li>Knowledge and experience in providing care management and/or transitional care management services</li></ul></div>
<div>
Preferred Education and/or Work Experience: 
<ul><li>Bachelor&rsquo;s degree from accredited school of nursing.</li><li>Case Manager Certification.</li><li>Experience with commercial health plans.</li></ul></div>
<div>
Required Certificates, Licenses and Registrations: 
<ul><li>Nursing degree (ie: RN)</li><li>Active unrestricted state license in State of Washington.</li></ul></div> 


*PSW does not typically hire at the top of the pay range *
Benefits:
<ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Disability insurance</li><li>
Flexible Spending Account (FSA)</li><li>
Health Savings Account (HSA)</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul></div>

Care Manager, RN

Partnership for Children of Essex

<div><div>Partnership for Children of Essex (PCE) is currently seeking a Care Manager Supervisor.
We are looking for an exceptional individual who is motivated and committed to providing outstanding service each and every day to children and families in Essex County.
What You'll Do:<ul><li>
Advance the mission and values of the Partnership for Children of Essex on behalf of staff, children and families.</li><li>
Supervise Care Managers in the discharge of their duties which includes overseeing Care Manager&rsquo;s collaboration with families to organize and coordinate the development of a Child Family Team, monitoring ongoing quality assurance of service providers with regard to implementation of strategies and services as outlined in the Individual Service Plan, regulatory standards and State guidelines, and ensuring that documentation is posted within the electronic record (CYBER) within required time frames and compliant with the applicable regulatory standards.</li><li>
Coordinate the effective production of high-quality service and resource management within the Partnership for Children of Essex.</li><li>
Provide formal and informal presentations throughout the community on the missions and goals of the Partnership for Children of Essex.</li><li>
Plan and coordinate service utilization, needs, gaps, and linkages in conjunction with the Community Resource Manager and Community Resource Team.</li><li>
Serve as role model to Care Managers, youth, and their families.</li><li>
Adequately staff Care Management teams by participating in the hiring and performance assessments of Care Managers.</li><li>
Plan, organize, and facilitate in-service training for Care Managers and others.</li><li>
Plan, design, prepare, and analyze reports consistent with established database and defined Quality Management System (PowerBi).</li><li>
Provide critical information and analysis and creative ideas to Senior Management and the Board of Trustees of the Partnership for Children of Essex regarding quality service delivery and resources.</li><li>
Serve as liaison to the Operations Director on matters directly relating to child and family services, and those requiring approval.</li><li>
Perform other miscellaneous duties, as assigned by supervisor or higher-level management personnel.</li></ul>
What You Bring:<ul><li>
Embrace the mission, philosophy, and values of the Partnership for Children of Essex and demonstrates an ability to work in collaboration with the various individuals and systems involved in the CMO effort.</li><li>
Master&rsquo;s Degree in a relevant discipline (e.g., social work, counseling, psychology, psychiatric nursing, criminal justice, special education) with a minimum of two year&rsquo;s post Master&rsquo;s related supervisory experience in child welfare, children&rsquo;s behavioral health, juvenile justice, special education, or a related public sector human services or behavioral health position working with at risk children and families. Professional license preferred.</li><li>
Experience in clinical assessment and child/adolescent development, with community-based experience preferred.</li><li>
Clinically and culturally competent, with the training and experience necessary to manage complex cases across child serving systems.</li><li>
Knowledge of the Essex County community preferred.</li><li>
Computer literate with excellent writing skills.</li><li>
Excellent public speaking skills.</li><li>
Ability to work with energy and enthusiasm on a successful team.</li><li>
Infuse the Wraparound Model in your work.</li><li>
Experience with community relations and resource development a plus.</li><li>
Must possess a valid driver&rsquo;s license.</li><li>
Bilingual a plus.</li><li>
Prior wraparound experience a plus.</li></ul>
The Partnership for Children of Essex (PCE) is a non-profit organization dedicated to creating a pathway for hope and improving the quality of life for youth and their families.
Excellent benefits including medical, dental &amp; vision, flexible spending account option, 403(b), generous PTO, life insurance, flexible schedule, flexible spending account, hybrid work schedule.
PCE is An Equal Opportunity Employer- M/F/D/V</div></div>

Care Manager Supervisor

Meridian

<div>
 You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you&rsquo;ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 
 
 
 Position Purpose
 
 Develops, assesses, and facilitates complex care management activities for primarily physical needs members to provide high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families.
 
 
 <ul>
 <li>
 Evaluates the needs of the member, barriers to accessing the appropriate care, social determinants of health needs, focusing on what the member identifies as priority and recommends and/or facilitates the plan for the best outcome
 </li>
 <li>
 Develops ongoing care plans / service plans and collaborates with providers to identify providers, specialists, and/or community resources to address member's unmet needs
 </li>
 <li>
 Identifies problems/barriers to care and provide appropriate care management interventions
 </li>
 <li>
 Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure members are receiving adequate and appropriate person-centered care or services
 </li>
 <li>
 Provides ongoing follow up and monitoring of member status, change in condition, and progress towards care plan / service plan goals; collaborate with member, caregivers, and appropriate providers to revise or update care plan / service plan as necessary to meet the member's goals / unmet needs
 </li>
 <li>
 Provides resource support to members and care managers for local resources for various services (e.g., employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans, as appropriate
 </li>
 <li>
 Facilitate care management and collaborate with appropriate providers or specialists to ensure member has timely access to needed care or services
 </li>
 <li>
 May perform telephonic, digital, home and/or other site outreach to assess member needs and collaborate with resources
 </li>
 <li>
 Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
 </li>
 <li>
 Provides and/or facilitates education to members and their families/caregivers on disease processes, resolving care gaps, healthcare provider instructions, care options, referrals, and healthcare benefits
 </li>
 <li>
 Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner
 </li>
 <li>
 Other duties or responsibilities as assigned by people leader to meet business needs
 </li>
 <li>
 Performs other duties as assigned.
 </li>
 <li>
 Complies with all policies and standards.
 
 
 </li>
 </ul>
 
 This is a hybrid role that includes approximately 50% travel to members&rsquo; homes throughout Wayne and Macomb counties, Michigan.
 
 
 
 
 Education/Experience
 
 Requires a Degree from an Accredited School of Nursing or a Bachelor's degree in Nursing and 2 &ndash; 4 years of related experience.
 
 
 
 License/Certification
 
 
 
 <ul>
 <li>
 RN - Registered Nurse - State Licensure and/or Compact State Licensure required
 
 
 </li>
 </ul>
 Pay Range $56,200.00 - $101,000.00 per year
 
 
 Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
 
 
 Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
 
 
 Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
</div>

Care Manager (RN)

Your Health Organization

<div>We are seeking a Clinical Scheduler to fill our Care Manager role assist with all clinical scheduling needs for our Aiken patients. The role serves as the central scheduling and operational coordinator for a single interdisciplinary care team, ensuring that patients receive the appropriate number and type of in-person encounters required under the Your Health proactive, value-based care model.
This position will be working in the Aiken office daily. This is a full-time, salary-based 8-hr position (8:00AM-5:00PM) (Monday-Friday).
About
We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.
Why Choose a Career at Your Health?
Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees.
<ul><li>Competitive Compensation Package with Bonus Opportunities</li>
<li>Employer Matched 401K</li>
<li>Free Visit &amp; Prescriptive Services with HDHP Insurance Plan</li>
<li>Employer Matched HSA</li>
<li>Generous PTO Package</li>
<li>Career Development &amp; Growth Opportunities</li>
</ul>
What Are We Looking For?
Your Health is currently looking for a Care Manager to join our growing Primary Care family. A successful Care Manager is responsible for coordinating all in-person facilitator visits and in-person provider encounters for patients assigned to their care team. Through effective scheduling and coordination, the Care Manager ensures that patients receive consistent monitoring, engagement, and care team oversight. Your Health&rsquo;s model of care is based on frequent patient engagement, coordinated interdisciplinary services, and proactive monitoring, which has consistently been shown to reduce hospitalizations and improve patient outcomes.
The Care Manager works closely with Directors of Population Health (DPH), providers, facilitators, and specialty population health divisions to ensure that clinical recommendations are translated into a clear and organized patient visit schedule.
The following is a list of essential functions, which may be subject to change at any time and without notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s)
Areas of Responsibility:
<ul><li>Appropriately register, verify and timely schedule patients according to the Company&rsquo;s care model.</li>
<li>Ensure new patients are being tracked and followed until scheduled.</li>
<li>Schedule appointments for patients according to care model including follow-ups with healthcare providers based on availability, medical urgency, and patient preferences.</li>
<li>Ensure all disciplines with schedules are fully optimized.</li>
<li>Ensure patients are being followed and scheduled appropriately when discharged from an in-patient facility.</li>
<li>Ensure TCM appointments are scheduled promptly and within the required window.</li>
<li>Ensure strong documentation is implemented.</li>
<li>A multitude of software systems (including tracking systems) will be utilized to ensure patient follow-up and better patient outcomes.</li>
<li>Interact with patients via email, patient portal, telephone, AthenaText, in-person, etc. to gather 
necessary information, schedule and confirm appointments, and provide pre-appointment 
instructions.</li>
</ul>
Qualifications
<ul><li>High school diploma or equivalent required, while an Associate's or Bachelor's Degree in Healthcare is preferred.</li>
<li>Preferred CMA, LPN or RN</li>
<li>Previous experience in a medical or healthcare setting, preferably a scheduling or administrative role.</li>
<li>Familiar with medical terminology, procedures, and insurance verification purposes.</li>
<li>Strong organizational and time management skills, with the ability to multitask and prioritize 
responsibilities effectively.</li>
<li>Excellent communication and interpersonal skills with the ability to build strong relationships at all levels of the organization.</li>
<li>Strong problem-solving abilities</li>
<li>Ability to work effectively under pressure.</li></ul></div>

Care Manager/ Clinical Scheduler

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