care manager

Volunteer Behavioral Health Care System

Care Manager (Full-Time) &ndash; Cookeville CampusLocation: Cookeville, TN Schedule: Monday to Friday 8am-5pmEducation Required: Bachelor&rsquo;s degree in counseling, psychology, social work, behavioral sciences, or related field.Salary scale based on experience.Job SummaryWe are hiring a full-time Care Manager to provide person-centered support to adults and children. This role helps individuals access medical, behavioral health, social, and community resources following the TN Health Link model. Services are delivered in the office and community.Key ResponsibilitiesDevelop and monitor individualized care plans.Coordinate medical and behavioral health appointments.Connect individuals to community resources (housing, food, employment, legal, etc.).Provide in-person support for treatment and medication adherence.Assist with hospital discharge planning and crisis support.Educate patients and families on independent living skills.Maintain accurate documentation and reports.Work collaboratively with team members, families, and providers.QualificationsBachelor&rsquo;s degree behavioral sciences required (Counseling, Psychology, Social Work, or another related health field).Strong communication, organizational, and interpersonal skills.Ability to work both independently and as part of a multidisciplinary team.Must demonstrate empathy, professionalism, and reliability.Why Join Us?Meaningful work that impacts individuals and families in the community.Supportive team environment.Opportunities for professional growth.Competitive benefits and full-time stability.Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Loan forgiveness</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Do you have a bachelor&rsquo;s degree in behavioral sciences (Counseling, Psychology, Social Work, or another related health field)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Case management: 1 year (Required)</li></ul>Work Location: In person

Care Manager

AllHealth Choice

Role OverviewThe Care Manager (LPN) will work under the direct supervision of the Chief Nursing OfficerUnder general supervision and medical oversight, the Care Manager is a licensed clinician responsible for their populations health management to improve individual overall health, reduce risk for significant events, and reduce claims utilization. The Care Manager will focus on relationship building with their members, to establish shared goals and care action plans, identify care gaps, and encourage and coordinate preventative and maintenance care measures, including healthy lifestyle behaviors. The Care Manager will also work with our Enrollment Team to get new members enrolled and onboarded. This is a hybrid position- some remote work and some office work.Key Responsibilities&middot; Shift flexibility required, including evenings, weekend, and holiday work based on business need. Must be able to work independently and be self- motivated. Exceptional assessment skills are essential.&middot; Travel may be required.&middot; Develops rapport with member to establish health and wellness goals and provide custom education, based on level of readiness, biometric data, and health assessment results.&middot; Utilizes assessment skills, health assessment, and claims data to identify preventative and maintenance care gaps and follows Care Paths to develop a Care Action Plan specific to the chronic disease.&middot; Educates and encourages healthy lifestyle behaviors that will improve overall member health.&middot; Triages calls and requests from clients, families, and care givers according to established procedures and coordinates care with providers, other internal departments, and outside agencies.&middot; Provide clinical and basic technical support for telehealth devices and platform.&middot; Coordinates care for an inter-professional, multi-disciplinary approach with providers, pharmacist, registered dieticians, disease-specific experts, and support departments as appropriate, both internal and external.&middot; Effectively communicate with members and families in diverse cultural and age groups to discern deviations/changes in client's condition and activate appropriate measures based on Care Paths, including engaging and referring to providers.&middot; Engages clients through motivational interviewing and health coaching techniques to evoke change behaviors according to approved Care Pathways, company policies and procedures, and standard nursing practice guidelines.&middot; Advocates as a contact person for client, family, healthcare team members, and outside agencies to assure continuity of care and optimal clinical and resource outcomes.&middot; Documents the course of care and all communications in appropriate instances according company policies and procedures.&middot; Adheres to all other company policies and procedures.&middot; Adherence to and compliance with Information Systems security policies and procedures and attends all Information Systems security trainings. Reports information systems security problems according to company policy and as appropriate.&middot; Demonstrates and articulates clear understanding of AHC product offerings, applications, and client differences. Provides clinical support based on assigned level of care, and client specific processes.&middot; Participates in routine productivity and performance reviews, revising workflows as indicated and appropriate.&middot; Must be able to work independently and be self- motivated. Exceptional assessment skills are essential.&middot; Remote working is allowed. A space should be available that allows for absolutely no distractions. Mandatory office days will be required.&middot; Must successfully pass the company technical skills assessment.&middot; Performs other duties as assigned$1000.00 signing bonus after completion of 90 day introductory period.Required Skills and QualificationsEducation/Licensing/Certification:&middot; Current State License and Multistate License as a Licensed Vocational Nurse or Licensed Practical Nurse&middot; Must remain in good standing to be eligible for other state licenses&middot; Must not be on the Medicare OIG exclusion list, verified annually&middot; Current State Driver&rsquo;s LicenseRequired Experience:&middot; Experience in clinical assessment and triage.&middot; EMR (Electronic Medical Record) experience.Knowledge, Skills, and Behavioral Competencies:&middot; Accountability, Optimization, and Execution- Juggles many priorities and competing demands for one's time.- Acts resourcefully to ensure that work is completed within specified time and quality parameters.- Removes obstacles to move the work forward and/or get efforts back on track.- Surfaces problems and issues before projects get derailed.- Demonstrates a &quot;can-do&quot; spirit, a sense of optimism, ownership, and commitment.&middot; Maintains a consistent, high level of productivity.&middot; Takes personal responsibility to make decisions and act.&middot; Does not easily give up in the face of unexpected obstacles.&middot; Projects a positive image and serves as a role model for others&middot; Effective written and oral communications&middot; Proficiency with Microsoft office programs&middot; Maintains proficiency in AHC applicationsJob Type: Full-timePay: From $21.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Tifton, GA 31794

Care Manager (LPN)

Molina Healthcare

<div>
 
 JOB DESCRIPTION Job Summary
 
 
 
 Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.
 
 
 
 Essential Job Duties
 
 
 
 <ul>
 <li>
 Completes comprehensive assessments of members per regulated timelines and determines who may qualify for care management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments.
 </li>
 <li>
 Develops and implements care coordination plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals.
 </li>
 <li>
 Conducts telephonic, face-to-face or home visits as required.
 </li>
 <li>
 Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.
 </li>
 <li>
 Maintains ongoing member caseload for regular outreach and management.
 </li>
 <li>
 Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.
 </li>
 <li>
 Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration.
 </li>
 <li>
 Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.
 </li>
 <li>
 Assesses for barriers to care, provides care coordination and assistance to member to address concerns.
 </li>
 <li>
 May provide consultation, resources and recommendations to peers as needed.
 </li>
 <li>
 Care manager RNs may be assigned complex member cases and medication regimens.
 </li>
 <li>
 Care manager RNs may conduct medication reconciliation as needed.
 </li>
 <li>
 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications
 </li>
 <li>
 At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience.
 </li>
 <li>
 Registered Nurse (RN). License must be active and unrestricted in state of practice.
 </li>
 <li>
 Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.
 </li>
 <li>
 Understanding of the electronic medical record (EMR) and Health Insurance Portability and Accountability Act (HIPAA).
 </li>
 <li>
 Demonstrated knowledge of community resources.
 </li>
 <li>
 Ability to operate proactively and demonstrate detail-oriented work.
 </li>
 <li>
 Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
 </li>
 <li>
 Ability to work independently, with minimal supervision and self-motivation.
 </li>
 <li>
 Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations.
 </li>
 <li>
 Ability to develop and maintain professional relationships.
 </li>
 <li>
 Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
 </li>
 <li>
 Excellent problem-solving, and critical-thinking skills.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Certified Case Manager (CCM).
 
 
 </li>
 </ul>
 To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
 
 
 Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
 
 
 Pay Range: $26.41 - $59.21 / HOURLY
 
 
 <ul>
 <li>
 Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
 </li>
 </ul>
</div>

Care Manager (RN)

<div>Summary / Objective: 
The Care Manager, RN acts in a non-caregiver capacity by facilitating coordination and communication between all members of the health care team in the decision making process to minimize fragmentation of the health care delivery system. As a member of the Care Management Department, this position is responsible for contributing to the standards of quality and service expected by both external and internal stakeholders, including ensuring accurate information flows to interdepartmental teams, proper documentation and adherence to standards related to case management activities.
<div>
Essential Functions: 
<ul><li>Exceed physician, provider and member expectations by providing professional and personalized service at all times.</li><li>Is aware of and continually supports strategic plans that ensure company objectives and goals are obtained.</li><li>Attends collaborative meetings with both internally and externally healthcare team members to support management services for clients served.</li><li>Builds and leverages cross-functional collaborative relationships to facilitate a team-work oriented atmosphere.</li><li>Assess clients for care management services after a referral has been made based on the admission screening and referrals for potential patient issues.</li><li>Develop and manage a coordinated plan of care to meet client and/or family needs</li><li>Assure that clients are placed on appropriate self-management plan and protocols, individualizes client care needs through consultation with the multidisciplinary team.</li><li>Coordinates services to support the appropriate care needs to promote best client outcomes and efficient use of healthcare resources.</li><li>Works with clients and providers to enhance the quality of client management and satisfaction.</li><li>Performs appropriate assessments and develops client-directed care plans within health plan required timeframes and per NCQA standards.</li><li>Assess need to involve medical director or primary care team when appropriate to assist with development of client-directed plan of care.</li><li>Regularly reviews and updates care plans for continuity of care and facilitates plan modifications including barriers to goals.</li><li>Coordinates with Non-Licensed Care Navigators to ensure appropriate follow-up with high risk clients to address identified goals and barriers.</li><li>Documents all interventions and telephone encounters with providers, members and vendors in accordance with established documentation standards.</li><li>Provide comprehensive training for new employees</li><li>Continues own education by keeping his/her knowledge current and conducts independent research of commercial plan guidelines to strengthen general understanding of state and federal resources to support position responsibilities.</li><li>Ensures compliance with departmental and PSW policies and procedures, with special emphasis on compliance with HIPAA privacy and security requirements and all state, federal and plan regulatory mandates.</li><li>Provides Transitional Care Management services post discharge from emergency room, acute inpatient or post-acute inpatient stays.</li><li>Follows Eric Coleman&rsquo;s Pillars of Transitional Care to support reduced risk of adverse events following discharge.</li><li>Provides education on seeking medical attentional early or using urgent care services when appropriate versus an emergency room.</li><li>Follows the standards of care management services as outlined in the guideline manual updated no less than annually.</li><li>Provides telephonic engagements to clients on worklist to meet standards of engagement to include both timing, frequency, and duration of engagements.</li></ul></div>
<div>
Knowledge/Skills/Abilities: 
<ul><li>Set a positive example by displaying a pleasant and approachable demeanor and remaining friendly and courteous at all times.</li><li>Proactive team player, strong follow through, quick decision making abilities and ability to problem solve.</li><li>Interpersonal skills, with the ability to build strong relationships at all levels.</li><li>Strong verbal and written communication skills with customers, supervisors and co-workers.</li><li>Strong organizational, time management and prioritization skills:</li><li>Self-starter. Ability to set priorities and keep to projected schedules.</li><li>Excellent computer proficiency (MS Office &ndash; Word, Excel, Outlook ) including being able to effectively maintain written and computer records in accordance with regulatory agencies.</li><li>Familiarization and experience with Electronic Health Record systems</li></ul></div><div>
Required Education and/or Work Experience: 
<ul><li>Three (3) years of full proficiency clinical experience.</li><li>Verifiable experience or knowledge of a variety of clinical areas of medical treatment as related to general population and pediatric needs.</li><li>Knowledge and experience in providing care management and/or transitional care management services</li></ul></div>
<div>
Preferred Education and/or Work Experience: 
<ul><li>Bachelor&rsquo;s degree from accredited school of nursing.</li><li>Case Manager Certification.</li><li>Experience with commercial health plans.</li></ul></div>
<div>
Required Certificates, Licenses and Registrations: 
<ul><li>Nursing degree (ie: RN)</li><li>Active unrestricted state license in State of Washington.</li></ul></div> 


*PSW does not typically hire at the top of the pay range *
Benefits:
<ul><li>
401(k)</li><li>
401(k) matching</li><li>
Dental insurance</li><li>
Disability insurance</li><li>
Flexible Spending Account (FSA)</li><li>
Health Savings Account (HSA)</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Tuition reimbursement</li><li>
Vision insurance</li></ul></div>

Care Manager, RN

Agemark Senior Living

<div>Now Hiring: Memory Care Manager at Holland Farms Senior Living in Norwalk, IA, an Agemark Senior Living Community!

Are you passionate about helping seniors thrive? Do you lead with compassion, inspire others, and enjoy making a meaningful difference for individuals with cognitive challenges? If so, this could be the perfect opportunity for you!

At Agemark Senior Living, we&rsquo;ve been caring for families since 1987. Recognized by FORTUNE as one of the Best Workplaces for Aging Services, we&rsquo;re proud to create communities where residents feel safe, valued, and connected&mdash;and where team members can grow and thrive.

What You&rsquo;ll Do as a Memory Care Manager
<ul>
<li>Lead with heart: Recruit, train, and mentor your team while creating an environment built on trust, compassion, and respect.</li>
<li>Inspire &amp; empower staff: Provide coaching, recognition, and professional development to help your team succeed.</li>
<li>Deliver exceptional care: Collaborate with families, providers, and staff to ensure residents receive personalized, high-quality support using the Best Friends&trade; Approach to Alzheimer&rsquo;s care.</li>
<li>Ensure safety &amp; compliance: Oversee care plans, safety protocols, and documentation while maintaining regulatory standards.</li>
<li>Engage &amp; connect: Build strong relationships with residents, families, and the community through events, programs, and meaningful interactions.</li>
<li>Support operations: Manage departmental budgets, assist with marketing and outreach, and keep the neighborhood welcoming, safe, and organized.</li>
</ul>
What We&rsquo;re Looking For
<ul>
<li>A degree in Geriatrics, Elder Care, or a related field (preferred).</li>
<li>2+ years of leadership experience with proven supervisory skills.</li>
<li>Knowledge of facility licensure regulations, OSHA standards, and safety procedures.</li>
<li>Strong communication, problem-solving, and decision-making abilities.</li>
<li>Proficiency with computers and social media.</li>
<li>A warm, approachable personality with a passion for seniors and memory care.</li>
<li>Flexibility to work evenings, weekends, and step into other roles as needed.</li>
</ul>
Agemark, we take care of our team members just as you care for our residents. Here&rsquo;s how we support your well-being:
<ul>
<li>Health &amp; Dental Plans: Choose from two health plans, plus dental and vision coverage, employer-paid life insurance, prescription discount programs, nurse line access, and telehealth options.</li>
<li>HSA Contributions: Employer contributions to your Health Savings Account help you save for medical expenses.</li>
<li>Retirement Planning: 401(k): 50% match on the first 6% you contribute.</li>
<li>Employee Assistance Program: 24/7/365 company-provided resources to support your emotional, financial, and legal well-being.</li>
<li>Perks and Discounts: Pet insurance, commuter benefits (CA only), long-term care insurance, childcare and eldercare referrals, legal and financial consultation services, plus exclusive discounts on travel, entertainment, apparel, and more.</li>
<li>Professional Development: Access to career advancement opportunities, professional development courses, and the Executive Director in Training program.</li>
<li>Referral Bonuses and Recognition: Employee referral bonuses and programs that celebrate your contributions.</li>
<li>Education Support: Certification/licensure support and up to 100% free college tuition through partner schools.</li></ul> 
<div></div>
<div>
Agemark is built on strong values that shape how we care for our residents and support our teams.</div>

If you share our commitment to making a positive impact, we&rsquo;d love to hear from you.

Scam Alert &ndash; Please Read 
Fraudulent job offers claiming to be from Agemark Senior Living have been reported. Agemark Senior Living will never request money or personal financial information as part of the hiring process. We only interview candidates directly for positions listed on our official careers page, RemarkableCaregivers.com. If a job offer seems suspicious or the position does not exist, do not respond. Report any suspicious messages to recruitment@agemark.com.

Be part of something special&mdash;apply today!

Agemark is an Equal Opportunity Employer (EOE). 
IND4</div>

Memory Care Manager

ThedaCare

<div>Why ThedaCare?
Living A Life Inspired!
Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you&rsquo;re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness &ndash;<ul><li>
Lifestyle Engagement<ul><li>
e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support</li></ul></li></ul><ul><li>
Access &amp; Affordability<ul><li>
e.g. minimal or zero copays, team member cost sharing premiums, daycare</li></ul></li></ul>
About ThedaCare!<div>
Summary :</div>
The RN Care Manager is responsible for coordination of multiple disciplines and resources to facilitate transition of the patient to the appropriate level on the continuum of care. Develops a plan of care to ensure the highest quality care with the best outcomes for the patient in the most cost-effective manner. Integrates decisions of committees into the operation and activities of the department.<div>
Job Description:</div>
KEY ACCOUNTABILITIES:<ul><li>
Utilizes nursing process, evidenced-based practice, and unit-specific competencies to complete an accurate and timely assessment of the patient&rsquo;s needs, goals, preferences, and resources available.</li><li>
Facilitates the development of a plan of care in collaboration with the patient, family, caregiver, and health care team. Determines the appropriate level of care and coordinates the interdisciplinary treatment and plan of care.</li><li>
Arranges appropriate and prompt access to care transition needs, primary care providers, physician specialists, and similar services/equipment as necessary.</li><li>
Evaluates progress toward the goals/expected outcomes of the plan, facilitates the progression of care, and ensures revisions in response to changes in patient needs and condition. Proactively identifies, communicates, and resolves barriers that impede the progression of care.</li><li>
Communicates information effectively to the health care team, patient, caregivers/families, and those involved in the treatment and patient&rsquo;s care.</li><li>
Advocates on behalf of patients/families and caregivers for service access and insurance benefits allowing informed choice within the constraints of regulations, and for the protection of the patient&rsquo;s health, safety, and rights.</li><li>
Evaluates the options available and balances cost and quality to ensure the optimal clinical and financial outcomes.</li><li>
Collaborates with multiple disciplines internally and externally to effectively and efficiently identify and provide available community resources/potential partners, and advocates for resolution of gaps in the available resources.</li><li>
Collaborates with managers, physicians, medical directors, advisory groups, and treatment teams for issues related to physician practices and best practices for the patient&rsquo;s plan of care.</li></ul>
QUALIFICATIONS:<ul><li>
Bachelor&rsquo;s of Science in Nursing (BSN)</li><li>
Current Wisconsin RN License</li><li>
American Heart Association Healthcare Provider Basic Life Support (BLS)</li></ul>
PHYSICAL DEMANDS:<ul><li>
Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance</li><li>
Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties</li></ul>
WORK ENVIRONMENT:<ul><li>
Climate controlled office setting with daily movement throughout the facility</li><li>
Interaction with department members and other healthcare providers</li></ul>
Position requires compliance with department specific competencies.
1.0 FTE, 12 hour shifts with every 5th weekend on rotation.<div>
Scheduled Weekly Hours:</div>
40<div>
Scheduled FTE:</div>
1<div>
Location:</div>
Corporate 1818 N. Meade Street - Appleton,Wisconsin<div>
Overtime Exempt:</div>
No<div>
Worker Shift Details:</div>
Days</div>

RN Care Manager

Amana Supportive Living

Job Title: Care Coordinator/Patient case manager.Company: Zoya Enhanced Care Management (ECM) Location: Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Santa Cruz, Solano, and Sonoma. Job Type: Full-Time or Part time Schedule: Monday &ndash; Friday, with flexible hours as needed Salary: $23 &ndash; $27 per hour Reports To: Program Manager / ECM SupervisorPosition SummaryZoya Enhanced Care Management (ECM) is seeking a compassionate and motivated Care Coordinator to provide comprehensive care coordination services to high-risk Medicaid Members. The ECM Care Coordinator will use a whole-person approach to assist Members in accessing medical, behavioral health, housing, and social services to improve their health outcomes and quality of life.This position involves field-based services, including home visits, community outreach, and collaboration with healthcare providers and community partners.Essential Duties and ResponsibilitiesThe ECM Care Coordinator will:Member Outreach and Engagement<ul><li>Conduct outreach to assigned Members through in-person visits, phone calls, and community outreach</li><li>Establish trusting relationships with Members</li><li>Educate members about ECM services and available resources</li><li>Engage hard-to-reach and high-risk populations</li></ul>Assessment and Care Planning<ul><li>Complete comprehensive assessments of Member needs, including:</li><li>Medical</li><li>Mental health</li><li>Substance use</li><li>Housing</li><li>Social determinants of health</li><li>Develop individualized, person-centered care plans with Member input</li><li>Review and update care plans regularly</li></ul>Care Coordination<ul><li>Coordinate services with:</li><li>Primary care providers</li><li>Mental health providers</li><li>Substance use treatment providers</li><li>Housing agencies</li><li>Community organizations</li><li>Schedule appointments and provide reminders</li><li>Assist Members in accessing services</li><li>Accompany Members to critical appointments when necessary</li></ul>Transitional Care Support<ul><li>Support Members during hospital admissions and discharges</li><li>Coordinate follow-up care</li><li>Ensure continuity of care</li></ul>Health Education and Support<ul><li>Educate members about:</li><li>Medication adherence</li><li>Chronic disease management</li><li>Healthy lifestyle choices</li><li>Help Members develop self-management skills</li></ul>Documentation<ul><li>Document all Member contacts and services accurately and timely</li><li>Maintain complete and compliant Member records</li><li>Use electronic care management systems</li></ul>Team Collaboration<ul><li>Participate in team meetings and case conferences</li><li>Communicate regularly with supervisors and team members</li><li>Participate in required trainings</li></ul>Required QualificationsApplicants must meet one or more of the following:Education and ExperiencePreferred:<ul><li>Bachelor&rsquo;s degree in:</li><li>Nursing</li><li>Social Work</li><li>Public Health</li><li>Psychology</li><li>Human Services</li><li>Certified Medical Assistant</li><li>Or related field</li></ul>ORMinimum:<ul><li>High School Diploma or GED AND</li><li>At least 2 years of experience working with high-risk populations</li></ul>Experience Working With:<ul><li>Medicaid population</li><li>Homeless individuals</li><li>Mental health</li><li>Substance use disorder</li><li>Chronic medical conditions</li><li>Care coordination or case management</li></ul>Preferred QualificationsHighly preferred:<ul><li>Registered Nurse (RN)</li><li>Licensed Social Worker</li><li>Community Health Worker certification</li><li>Care Coordination experience</li><li>ECM experience</li><li>Bilingual (Spanish, Somali, Amharic, Arabic, or other languages)</li></ul>Required SkillsMust have:<ul><li>Strong communication skills</li><li>Ability to work independently</li><li>Ability to work in community settings</li><li>Strong documentation skills</li><li>Basic computer skills</li><li>Reliable transportation</li><li>Valid driver&rsquo;s license</li></ul>Work EnvironmentThis position is:<ul><li>Field-based</li><li>Includes home visits</li><li>Includes community visits</li><li>Includes office work</li></ul>Physical RequirementsMust be able to:<ul><li>Travel to client locations</li><li>Sit, stand, and walk for extended periods</li></ul>Background RequirementsMust pass:<ul><li>Criminal background check</li><li>Driver&rsquo;s license check</li></ul>BenefitsZoya Enhanced Care Management (ECM)<ul><li>Competitive salary</li><li>Flexible schedule</li><li>Paid training</li><li>Career growth opportunities</li><li>Supportive team environment</li></ul>Why Join Zoya Enhanced Care Management (ECM)?We are committed to improving the lives of vulnerable populations through compassionate, person-centered care.How to ApplySubmit:<ul><li>Resume</li><li>Cover letter</li></ul>To:Email: zoyacareecmcalprovide2026@gmail.com Subject: ECM Care Coordinator ApplicationPay: $23.00 - $27.00 per hourWork Location: Hybrid remote in California City, CA 93505

Patient Care Manager

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