care navigator

Centene

<div>You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you&rsquo;ll have access to competitive benefits including a fresh perspective on workplace flexibility. 
***POSITION IS REMOTE BUT CANDIDATE MUST RESIDE IN STATE OF MISSOURI***
***IDEAL CANDIDATE WILL BE LPN WITH EXPERIENCE SUPPORTING INFANCY TO 15 MONTHS PEDIATRIC POPULATION***
Position Purpose: Develops, assesses, and coordinates care management activities based on member needs to provide quality, cost-effective healthcare outcomes. Develops or contributes to the development of a personalized care plan/service plan for members and educates members and their families/caregivers on services and benefit options available to improve health care access and receive appropriate high-quality care through advocacy and care coordination.<ul><li>
Evaluates the needs of the member, barriers to care, the resources available, and recommends and facilitates the plan for the best outcome</li><li>
Develops or contributes to the development of a personalized care plan/service ongoing care plans/service plans and works to identify providers, specialists, and/or community resources needed for care</li><li>
Provides psychosocial and resource support to members/caregivers, and care managers to access local resources or services such as: employment, education, housing, food, participant direction, independent living, justice, foster care) based on service assessment and plans</li><li>
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified care or services are accessible to members in a timely manner</li><li>
May monitor progress towards care plans/service plans goals and/or member status or change in condition, and collaborates with healthcare providers for care plan/service plan revision or address identified member needs, refer to care management for further evaluation as appropriate</li><li>
Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators</li><li>
May perform on-site visits to assess member&rsquo;s needs and collaborate with providers or resources, as appropriate</li><li>
May provide education to care manager and/or members and their families/caregivers on procedures, healthcare provider instructions, care options, referrals, and healthcare benefits</li><li>
Other duties or responsibilities as assigned by people leader to meet the member and/or business needs</li><li>
Performs other duties as assigned.</li><li>
Complies with all policies and standards.</li></ul>
Education/Experience: Requires a Bachelor&rsquo;s degree and 2 &ndash; 4 years of related experience. Requirement is Graduate from an Accredited School of Nursing if holding clinical licensure. 
 
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. 
 
License/Certification:<ul><li>
Current state&rsquo;s clinical license preferred</li></ul>
Pay Range: $22.94 - $38.79 per hour
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. 
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act</div>

Care Navigator (LPN)

Larry Ham and Associates Physical Therapy

Job DescriptionWe are a small, patient-centered physical therapy clinic looking for a friendly, curious, and highly organized Patient Care Navigator to join our team for full time employment.If you&rsquo;re someone who enjoys talking with people, learning new systems, and solving little puzzles along the way, this role might be for you. Our Patient Care Navigator helps patients schedule care, understand their insurance benefits, and feel welcomed from the moment they contact our clinic.We are happy to train the right person who brings a positive attitude, curiosity, attention to detail, and a genuine interest in helping people.Larry Ham Physical Therapy is a small team that values reliability, kindness with patients, and respectful communication with coworkers.What You&rsquo;ll Do/A Day In The Life<ul><li>Greet patients and create a warm, organized, and calm clinic experience</li><li>Answer phone calls to schedule new and returning patient appointments</li><li>Help verify insurance benefits to allow patients understand their insurance benefits and coverage</li><li>Obtain and track insurance authorizations when needed so visits stay approved and uninterrupted</li><li>Maintain accurate patient records and communication</li><li>Work alongside therapists to keep the clinic organized and running smoothly</li></ul>What We&rsquo;re Looking For<ul><li>Friendly, professional communication skills</li><li>Naturally curious and eager to learn</li><li>Strong attention to detail and organization</li><li>Ability to multitask while staying calm with patients</li><li>Comfortable learning software and insurance systems</li><li>Reliable, punctual and team-oriented</li></ul>Bonus Skills<ul><li>Experience in a medical office or customer service role</li><li>Familiarity with insurance verification or healthcare scheduling</li><li>Interest in healthcare, rehabilitation, or physical therapy</li></ul>Why Join Our Clinic/Benefits<ul><li>Monthly Reimbursement toward individual health insurance</li><li>Paid Time Off and Sick Leave</li><li>Retirement Plan Contribution</li><li>Paid Training and Skill Development with the opportunity to learn insurance verification and small healthcare clinic operations</li><li>Supportive Small-Team Environment where everyone works closely together</li><li>Predictable Clinic Schedule - In Person Work - Currently Clinic is open Mon-Fri</li><li>Meaningful Work helping patients recover and move better</li></ul>Pay: From $18.50 per hourBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Retirement plan</li></ul>Application Question(s):<ul><li>Describe a time you had to learn a new system or process quickly.</li><li>How do you stay organized when managing several tasks at once?</li><li>Tell us one small thing you think makes a patient feel welcomed in a healthcare office.</li><li>Please include one thing you're curious to learn about working in a physical therapy clinic.</li></ul>Work Location: In person

Patient Care Navigator - Scheduling & Insurance Support

Access: Supports For Living

At Access: Supports for Living and our Access: Network partners, we help people live the healthiest and fullest lives possible - and we support our staff in doing the same. Across our family of organizations, team members work in mental health, substance use, disability, employment, housing, and family services, doing meaningful work in a collaborative and respectful environment. We offer supportive leadership, opportunities to learn and grow, competitive benefits, and the chance to build a career with purpose. If you’re looking for work that matters and a team that values what you bring, the Access Network is a great place to be.
 
Location: Kingston, NY
 Hours: M-F 930 am to 6 pm
 Rate of Pay: $28.85
 
OVERVIEW OF PRIMARY RESPONSIBILITES: 
The position of Care Navigator (CN) is responsible for working closely with individuals to promote effective connection and collaboration to services. Care Navigators are committed to assisting in removing the barriers to care by identifying critical resources, navigating through health care services, insurance plans, and systems. Care Navigators help individuals "navigate" the maze of insurances, administrative systems and support services. They focus on integrating services around the needs of the individual.
 Effective Care Navigators build working relationships, solve problems, direct to resources, and manage information.
 
PRIMARY FUNCTIONS: 
Primary functions include coordination to improve quality of care through the efficient use of resources and thereby enhancing quality, cost-effective outcomes.
 Core Responsibilities
 <ul>
<li>Act as an advocate and assist in coordination of care to minimize the fragmentation of health care delivery systems.</li>
<li>Gather insurance information.</li>
<li>Assist in navigating the complex healthcare and insurance systems.</li>
<li>Assist in securing health insurance.</li>
<li>Assist with completion of paperwork for the sliding scale fee.</li>
<li>Complete referrals to care management services and other internal and external services as needed.</li>
<li>For referrals to care management (internal) follow up with the individual until a warm hand-off to care management is complete.</li>
<li>Identify and effectively utilize community resources to meet the needs of the member/family. Facilitate access to community resources.</li>
<li>Care across the healthcare continuum and optimize clinical and financial outcomes.</li>
<li>Maintain a working knowledge of payer requirements. Negotiate on behalf of the member for cost-effective, high quality services and to maximize the efficient use of resources.</li>
<li>Serve as a liaison to providers, members and families for coordination of services.</li>
<li>Document all interventions using the Complex Care Management billable documentation.</li>
<li>Work collaboratively as part of a team.</li>
</ul>
Community Engagement and Outreach
 <ul>
<li>Routinely engage with members and potential members in community settings, which may include homes, shelters, community centers, and other public locations, to address barriers to care and directly facilitate service access.</li>
<li>Conduct community-based resource identification and networking to establish and maintain strong partnerships with local organizations.</li>
<li>Represent the organization at community health fairs, meetings, and events to promote services and identify individuals needing care navigation support.</li>
<li>Provide safe and reliable transportation for clients to and from appointments, resource centers, and other essential services as required for care coordination.</li>
</ul>
ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT: 
<ul>
<li>Build strong working relationships with internal and external partners.</li>
<li>Support organizational priorities through adaptability and process improvement.</li>
<li>Contribute to department goals by maintaining open communication and professional collaboration.</li>
<li>Utilize Electronic Health Records and other systems for accurate and timely documentation.</li>
<li>Participate in staff meetings, trainings, and other organizational development initiatives as required.</li>
</ul>
QUALIFICATIONS AND ATTRIBUTES: 
<ul>
<li>Excellent written, verbal and listening abilities. Communicate appropriately and clearly to staff and providers.</li>
<li>Willingness to establish effective working relationships with internal and external providers / resources. Maintain a good working relationship within the department and with other departments.</li>
<li>Ability to manage conflict, stress and multiple simultaneous work demands in an effective and professional manner.</li>
<li>Ability to work well independently, while collaborating with other team members.</li>
<li>Ability and willingness to self-motivate, to prioritize and change processes to improve effectiveness and efficiency. Adapts to changing program or organizational priorities.</li>
<li>Ability to make independent decisions in accordance with established policies and procedures. Decisions and problem solving require a combination of analysis, evaluation and interpretive thinking.</li>
<li>Knowledge of and appreciation for cultural diversity and low literacy issues in care provision.</li>
<li>Computer literacy. Ability to navigate Electronic Health Records and other systems.</li>
<li>Willingness and ability to travel locally and work in various community settings.</li>
</ul>
EDUCATION AND EXPERIENCE: 
Required (one of the following): 
<ul>
<li>Bachelor's Degree in Health and Human Services or related field (major concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field) or</li>
<li>NYS licensure and registration as a Registered Nurse and a bachelor's degree or</li>
<li>Bachelor's level education or higher in any field with five years of experience working directly with highly vulnerable populations (i.e. those with health, behavioral health, substance use issues), or a Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or equivalent experience in behavioral health, human services or other.</li>
<li>Must possess a valid driver's license and maintain a clean driving record for client transportation purposes.</li>
<li>Bilingual English and Spanish speaking preferred</li>
</ul>
Experience: 
<ul>
<li>Two years of experience in linking individuals with SMI, Developmental Disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting</li>
<li>A Master’s degree in a related education field may be substituted for one year of experience.</li>
</ul>
PHYSICAL CHARACTERISTICS: 
These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
 <ul>
<li>Must be capable to access all rooms in a 2-story home</li>
<li>Able to work in open space floor plan</li>
<li>Must be capable to move throughout work day</li>
<li>Occasional lifting of &gt; _25+ pounds</li>
</ul>
An Equal Opportunity Employer, including disability and Veterans
 IND2024

CARE NAVIGATOR - CCBHC URGENT CARE

Net Health

<div>About Net Health

Belong. Thrive. Make a Difference.

Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Limber Health, a business unit of Net Health, may be the perfect place for you.

A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home!

As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.

World-Class Benefits That Reflect Our World-Class Culture.

Click Here to Learn More!:

#WorkFromAnywhere #UnlimitedPTO #ComprehensiveBenefitsPackage #EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness #DiversityAndInclusion #AVoice #NewHireSupport #CareerDevelopment #EducationalAssistance #EmployeeReferralBonus #ProgressiveParentalLeave

JOB OVERVIEW

As a Care Navigator, you will be an invaluable member of our team, ready and eager to make an impact internally and to patients we serve. You will support patient success by identifying the needs and challenges patients have and help to assist in implementing interventions to guide new thinking and create behavior change.

We&rsquo;re looking for an entrepreneurial individual to best serve our clients and patients, utilizing methodologies to support your patients through their recovery while developing trusting relationships. The ideal candidate is process-focused and eager to make an impact on lives to support musculoskeletal health.

You must be equal parts self-starter and team player. We are seeking a passionate candidate with expertise in engaging and supporting users to achieve their health goals, who is interested in taking on an impactful role at a young and quickly growing startup in the healthcare industry.

Responsibilities
<ul>
<li>You will provide remote monitoring services to help support patients as they progress through their home-exercise therapy program</li>
<li>Direct and assist users in therapeutic exercise, neuromuscular re-education, and functional training through our technology platform</li>
<li>Provide ongoing feedback to the evaluating clinician on patient progress outside of the clinic</li>
<li>Maintains necessary records and notes while providing remote monitoring</li>
<li>Assist with improving processes and functionality of the platform</li>
<li>Organize and manage a caseload while staying efficient</li>
</ul>
Requirements
<ul>
<li>As a PTA you are naturally empathetic, friendly, and love what you do!</li>
<li>2+ years of experience in musculoskeletal health is a plus</li>
<li>Graduated from an accredited physical therapy program</li>
<li>Active compact state PTA license</li>
<li>Tech Savvy - thrive in a multi-platform environment, comfortably switching between systems (EHR, messaging, scheduling) without missing a beat</li>
<li>Experience in behavioral modification, Health Coach Certification is a plus</li>
<li>Excellent communication skills, interpersonal, and presentation skills, and an ability to collect and present meaningful data to drive decisions</li>
<li>Strong relationship-building and listening skills</li>
<li>Demonstrated patient focus; a genuine passion for the user and their experience</li>
<li>Ability to multi-task and manage various types of users</li>
<li>Ability to work independently with limited supervision</li>
<li>The flexibility and agility to work cross-functionally in a fast-paced environment</li>
<li>The ability to influence change and bring enthusiasm and excitement to the workplace</li>
<li>Independent and proactive work style; quick, flexible thinking; and an open, inquisitive approach</li>
<li>Eager to make an impact at a young company addressing an important problem</li>
<li>Passion for health and wellness</li>
</ul>
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.

Salary Range: $20.80 - $26.50 USD

A word on Al-assisted candidate fraud &amp; deepfakes: Our company maintains a zero-tolerance policy for the use of Al tools to misrepresent a candidate's skills, experience, or qualifications during the hiring process. We utilize advanced screening methods to detect such practices and reserve the right to disqualify and report candidates who violate this policy.</div>

Compact State Licensed Physical Therapist Assistant (Care Navigator) - REMOTE

Spring Health

<div><div><h2 class="jobSectionHeader">Our mission: to eliminate every barrier to mental health.</h2> 

At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time&mdash;whether it's therapy, coaching, medication, or beyond&mdash;tailored to each individual's needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started&mdash;join us on our journey to make mental healthcare accessible to everyone, everywhere.</div>
This role requires flexibility for occasional shift changes and availability to work holidays that coincide with scheduled shifts.

The required schedule for this role is Saturday-Wednesday: 11am-7pm EST, or the equivalent in your respective time zone (i.e., 10pm-6pm CST).

What you'll be doing:
<ul>
<li>Provide in-the-moment clinical support, psycho education, and connection to appropriate referrals and resources on a clinical phone queue.</li>
<li>Utilize skills such as active listening, motivational interviewing, and solution-focused approaches to collaboratively engage with members seeking help with mental health, substance use, or family/relationship concerns.</li>
<li>Assess for risks and provide crisis support, safety planning, and follow up with high risk members to ensure safety and timely connection to care.
</li><li>Recommend a plan of action based on clinical presentation and coordinate connection to appropriate care and services (Spring Health therapists, coaches, physicians, or external resources).</li>
<li>Provide after hours support to members and leaders seeking services or connection to the Global team, Management Consultation team, and Spring Internal team.</li>
<li>Use effective written skills to complete professional documentation and to interact with members and providers through email.</li>
<li>Follow care management outreach protocols and utilize good clinical judgment to identify and problem-solve barriers or disruptions to care.</li>
<li>Promote effective care by coordinating closely with Spring Health care providers and the Provider Operations team.</li>
<li>Interact and problem-solve with multi-disciplinary teams such as Care Support, Benefits/Billing, and Product to ensure a smooth member experience.</li>
<li>Participate in staff meetings, case consultations, and trainings.</li>
<li>Assist with onboarding and mentoring new team members.</li>
<li>Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards.</li>
</ul>
What we expect from you:
<ul>
<li>LCSW, LMFT, LPC, or licensed psychologist.</li>
<li>Minimum of 2+ years of direct clinical care experience.</li>
<li>Expertise in crisis assessment and safety planning</li>
<li>Knowledge of crisis support, CBT, motivational Interviewing, mindfulness, and solution-focused clinical interventions.</li>
<li>Fully engaged and free from interruptions for the duration of shift.</li>
<li>Excellent listening, written and verbal communication skills.</li>
<li>Approach all interactions with cultural awareness, empathy, and respect for individual identities.</li>
<li>Motivated to go above and beyond for members to provide a high-touch experience.</li>
<li>Tech-savvy: must be comfortable using various computer platforms and learning new systems, and efficient in tech-related tasks.</li>
<li>Able to multi-task and context switch!</li>
</ul>
The target base hourly range for this position is $33.33 - $42.31 hourly, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.
<h3 class="jobSectionHeader">
Benefits provided by Spring Health:</h3>

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. 
 
<ul><li>Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.</li>
<li>Employer sponsored 401(k) match of up to 2% for retirement planning</li>
<li>A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.</li>
<li>We offer competitive paid time off policies including vacation, sick leave and company holidays.</li>
<li>At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.</li>
<li>Access to Noom, a weight management program&mdash;based in psychology, that's tailored to your unique needs and goals.</li>
<li>Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.</li>
<li>Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription</li>
<li>Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care</li>
<li>Up to $1,000 Professional Development Reimbursement a year.</li>
<li>$200 per year donation matching to support your favorite causes.</li>
</ul><div>
Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.</div></div>

Clinical Care Navigator (Saturday to Wednesday; 11am-7pm EST)

Trial Library

<div>
 Our mission is to improve health equity by expanding access to cancer precision medicine.
 
 
 
 About Trial Library
 
 
 Trial Library, Inc. is a venture-backed startup founded in 2022 focused on accelerating enrollment and retention to clinical trials with an AI-platform. Trial Library is a mission-driven health technology company dedicated to improving health equity in cancer care by expanding access to precision medicine through clinical trials. We work with community oncology sites, patients, and industry partners to ensure that clinical research is accessible, navigable, and inclusive.
 
 
 As an Ally Navigator, you'll be responsible for guiding patients with cancer and their caregivers through the process of learning about clinical trials as a potential treatment option, as well as the steps needed to participate in a therapeutic clinical trial at a study site. You will be the first touchpoint for patients, understanding how to best help and serve them during their most vulnerable time. To be successful in this role, you must have extensive knowledge of clinical research and the ability to communicate complex information effectively across various backgrounds and health literacy levels.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Serve as liaison between health systems, community providers, and patients
 </li>
 <li>
 Navigate patients through the clinical trial referral, screening, and enrollment process
 </li>
 <li>
 Provide individualized counseling on social determinants of health and assist patients with applying for and utilizing resources to overcome barriers to care
 </li>
 <li>
 Facilitate seamless handoff to clinical research sites and ensure transfer of relevant patient medical records
 </li>
 <li>
 Maintain short- and long-term follow-up with patients as needed
 </li>
 <li>
 Practice cultural humility when engaging with patients and families
 </li>
 <li>
 Respond promptly to inbound inquiries from Trial Library users, including patients, clinicians, and researchers
 </li>
 <li>
 Document and resolve issues that arise throughout the patient experience
 </li>
 <li>
 Contribute to and refine internal SOPs for Ally Navigation Services workflows
 </li>
 <li>
 Prepare and maintain weekly status reports on patient tracking, provider outreach, and other Ally Team Navigator activities
 </li>
 <li>
 Partner with Product, Engineering, and Operations to improve the patient experience and drive adoption of Trial Library through new features, workflows, and service lines
 </li>
 <li>
 Generate external-facing content for clinical trial education and resources
 </li>
 <li>
 Support a diverse, inclusive, equitable, and performance-oriented team culture
 
 
 
 
 
 </li>
 </ul>
 
 Your Qualifications
 
 
 
 <ul>
 <li>
 Nursing degree or equivalent training (RN, LPN, or NP) required; active license not required
 </li>
 <li>
 Clinical experience in oncology, hematology, or a related cancer care setting required
 </li>
 <li>
 Experience in clinical research, patient navigation, or patient advocacy
 </li>
 <li>
 Strong organizational, communication, and interpersonal skills
 </li>
 <li>
 Empathetic approach with ability to provide emotional support during high-stress situations
 </li>
 <li>
 Ability to multitask in a fast-paced environment and prioritize based on importance and urgency
 </li>
 <li>
 Ability to collect and analyze data from multiple internal and external sources
 </li>
 <li>
 Comfortable working across diverse stakeholder groups with varying functional priorities
 </li>
 <li>
 Flexibility and adaptability in response to evolving patient and clinician needs
 </li>
 <li>
 Multilingual (preferred)
 
 
 
 
 
 </li>
 </ul>
 Our Core Values
 
 
 
 <ul>
 <li>
 Ally is our favorite moniker
 </li>
 <li>
 The most inclusive approach is worth the work
 </li>
 <li>
 Celebrate measurable improvements in equity outcomes
 </li>
 <li>
 Fearless advocates for belonging
 </li>
 <li>
 Incentives matter to stakeholders choosing our products
 </li>
 <li>
 Taking initiative is actually giving
 </li>
 <li>
 We are accountable for the experience of patients and providers
 </li>
 <li>
 Empathy and humility are the real dynamic duo
 
 
 
 
 
 </li>
 </ul>
 Trial Library, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
 
 
 Compensation &amp; On-Site Requirement
 
 
 This is a hybrid role based in the San Francisco, CA, with a requirement of three days per week in the office. The salary range for this position is
 
 $66,600-$83,250
 
 per year and reflects a good faith estimate of base pay for candidates working in this location. Final compensation will be based on experience, skills, and qualifications.
</div>

Ally Navigator

Vynca

<div>Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. 
 
We&rsquo;re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. 
 
At Vynca, our mission is to provide comprehensive care for more quality days at home.<h1 class="jobSectionHeader">
About the job</h1>
We're seeking an exceptional Case Manager (internal title: Lead Care Manager (LCM)) to join our Enhanced Care Management (ECM) team. Under the direction of the Director of Enhanced Care Management, ECM Clinical Manager and/or ECM Program Manager, the LCM serves as the client&rsquo;s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client&rsquo;s needs and care. The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCM collaborates and communicates with client&rsquo;s caregivers/family support persons, other providers and others in the Care Team in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit.
 
 
This is a hybrid position that requires traveling throughout the Orange County area up to 5 days per week. Candidates wishing to be considered must reside within a 20 miles radius of the assigned territory due to frequency of travel.
This is a critical role that we're looking to fill as soon as possible.<h1 class="jobSectionHeader"> 
What you&rsquo;ll do</h1>
Hybrid (in-field and remote) care management duties as described below:<ul><li>
Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports</li><li>
Oversees the development of the client care plans and goal settings</li><li>
Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services</li><li>
Connect clients to other social services and supports that are needed</li><li>
Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)</li><li>
Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles</li><li>
Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system</li><li>
Evaluate client&rsquo;s progress and update SMART goals</li><li>
Provide mental health promotion</li><li>
Arrange transportation (e.g., ACCESS)</li><li>
Complete all documentation, including outcome measures within the timeframes established by the individual care plans</li><li>
Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems</li><li>
Complete monthly reporting to ensure program compliance</li><li>
Attend training as assigned</li></ul><h1 class="jobSectionHeader">
Your experience and qualifications</h1><ul><li>
2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations</li><li>
Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, both in the field and remotely, with flexibility for potential evenings and weekends.</li><li>
Working knowledge of government and community resources related to social determinants of health</li><li>
Clean driving record, valid driver's license, and reliable transportation</li><li>
Excellent oral and written communication skills</li><li>
Positive interpersonal skills required</li><li>
Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet</li><li>
Bilingual (English/Spanish), strongly preferred</li></ul>
Additional Information<ul><li>
The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.</li><li>
Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.</li><li>
Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.</li><li>
Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.</li><li>
Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.</li><li>
Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.</li></ul></div>

Case Manager

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