care navigator

Osborn Family Health Center

<div>Title: Patient Navigator
Job Summary: The Patient Navigator functions as a clinical support liaison between patients, providers and care team members throughout Osborn Family Health Center and reports to the Chief Medical Officer/Chief Executive Officer. Also coordinates patient-centered care as a liaison between referring physicians, hospital facilities and all other collaborating health care entities. This position will also work in collaboration with all applicable departments. 
 
Summary of Accountabilities:<ul><li>
Always provides high quality customer service to patients in person and over the telephone.</li><li>
Maintain current demographic information on patients (name change; address; insurance updates).</li><li>
Always maintain strict HIPAA compliance.</li><li>
Assist in the navigation of patients to reduce gaps in care.</li><li>
Track and monitor provider orders for outpatient services to include laboratory, radiology, diagnostic testing, and consultation services.</li><li>
Attach results and/or consult reports for outpatient services including laboratory, radiology, diagnostic testing, and consultation services for provider review.</li><li>
Work to improve patient compliance through telephone calls, written correspondence, and the patient portal.</li><li>
Assist patients, when necessary, with lost or misplaced orders upon request.</li><li>
Notify ordering provider of patient non-compliance.</li><li>
Facilitate the process for follow-up appointments as needed.</li><li>
Complete Referrals and Prior Authorization for Providers and Specialty Care Services.</li><li>
Willingness to engage in training, i.e., webinar, webcast, any on-line opportunities.</li><li>
Make recommendations on how to improve efficiency in departments.</li><li>
Willingness to cooperate with covering of staff members and/or make recommendations to manager.</li><li>
Ensure compliance with all company policies, procedures, and guidelines.</li><li>
May sometimes undertake a variety of special projects and/or administrative duties to assist in the efficiencies of the organization.</li><li>
Communicate concerns/patient issues with CMO/CEO /or Risk/Claims Manager.</li><li>
Assists with any additional duties as needed or as directed by CMO/CEO.</li></ul> 
Minimum Degree and Experience Required:
Minimum high school diploma or equivalent.
Preferred two years' experience as a Certified Medical Assistant
Familiarity with IDC10 and CPT coding preferred
Skill Requirements:
Fluent in Spanish/English
Ability to assist with patients who present with language barriers.
Translation Video/Translation of Telephone.
Ability to be detailed oriented and organized.
Ability to communicate to promote effective working relationships with other members of staff
Ability to work effectively under pressure
Ability to perform diversified duties with a high degree of accuracy.
.</div>

Patient Navigator

Nuclear Care Partners

<div>Overview

The Nurse Navigator is responsible for the day-to-day management, coordination, and supervision of the related clinical activities within their assigned service area, utilizing professional standards of care and agency policy and procedures. This is a non-exempt position. The Nurse Navigator supports and creates positive environments through a personal commitment to the Company's vision and values.

Compensation

Compensation is based on experience, shift type, and market factors.

Shifts: 40 hours per week with some weekend work required (Administrative work will be done in a local Branch Office setting). Full-time Nurse Navigator; must work a minimum of 20 hours per week, completing direct patient care; some weekends and evenings may be required based on patient needs.

Benefits
<ul>
<li>401(k) Retirement Option</li>
<li>Medical, Dental, Vision</li>
<li>Employee Assistance Program (EAP)</li>
<li>Training, mentorship, and career growth opportunities in home care.</li>
</ul>
Why Join Nuclear Care Partners?
Mission-Driven <ul><li>- Serve a unique population of former atomic energy workers</li>
Nurse-Founded and Led <li>- We understand and prioritize the nursing experience</li>
Supportive, nurse-led culture with autonomy and flexibility <li>- Be part of a team that values trust, integrity, and compassion</li>
Flexibility <li>- Consistent scheduling</li>
</ul>
Key Responsibilities
<ul>
<li>Expected to routinely complete face to face patient visits and staff visits in home setting for all patients on case load.</li>
<li>Build face to face rapport with patient and patient families in implementing and managing care being rendered.</li>
<li>Maintains communication with Regional Clinical Director, supervisor, case managers, RN Authorization Specialists, lead and team nurses, non-licensed staff, support staff and ancillary services.</li>
<li>Coordinate with Clinical Director and implement staff development as required to maintain documentation compliance.</li>
<li>Manages care implementation with attention to quality patient care and patient family satisfaction.</li>
<li>Coordinates care authorization with Authorization Specialist regarding initial nursing assessments and new admissions.</li>
<li>Implementation, evaluation and oversight of individual patient POC that corresponds with the physician's orders through assessment of patient's needs, condition, environment and consultation with other health team members.</li>
<li>Performs patient assessment according to physician orders and completes nurse progress notes.
</li><li>Providing weekly updates to the patients in the Onboarding Process, giving them status of their applications, educating them on the EEOICPA program, development initial care expectations.</li>
<li>Ability to create a Plan of Care in conjunction with the patient and their families.</li>
<li>Ensures patient and patient-family are satisfied with level of care, plan of care and care team.</li>
<li>Performs as scheduled and as needed Initial Nursing Assessments, Comprehensive Nursing Assessments, supervisory visits and new patient admissions.</li>
<li>Provides home health aide initial certification training and ongoing education. Assists and supports HHA's through initial paperwork process.</li>
<li>Provide clinical guidance and coaching for staff and patient families.</li>
<li>Able to speak to the authorization process and the benefits of skilled nursing visits.
</li><li>Participates in home visits in service area per policies and procedures and as needed.</li>
<li>Focuses on outreach and networking in territory per direction from management team and per company growth plan.</li>
<li>When not in the field conducting company business should be available and in the office during office hours to enable accessibility of service for potential and current patients and families as well as staff and colleagues.</li>
<li>Schedules visits with patients or fills shifts to ensure patient's needs are being met. Makes changes to routinely scheduled visits as needed.
</li><li>Provides assistance and support with patient advocacy.</li>
<li>Assists with coordination of appointments, treatments and therapies.</li>
<li>Performs appropriate preventative and rehabilitative nursing procedures.</li>
<li>
</li></ul>Qualifications
<ul>
<li>Bachelor of Science in Nursing preferred.</li>
<li>Current RN licensure in the state of NV</li>
<li>A qualified candidate must possess a strong sense of professionalism, effective interpersonal skills and be a true team player.</li>
<li>Previous case management or leadership role(s) which would include Interviewing, hiring, on-boarding procedures, mentoring and leading are preferred.</li>
<li>Must have a valid driver license and be in good standing</li>
</ul>
Ready to Make a Meaningful Impact?

Apply today and join a team that honors commitment, compassion, and clinical excellence.</div>

Nurse Navigator

Navi Nurses

<div>About us

We&rsquo;re a rapidly growing, nurse-founded company redefining at-home care. Our team is on a mission to make in-home nursing services more accessible, personal, and effective by partnering with hospitals, medical practices, and professionals in adjacent industries like estate planning and wealth management. As we scale our impact, we&rsquo;re building a team that&rsquo;s as innovative and compassionate as the care we deliver. 
The role

As a Nurse Navigator, you will contribute directly to our core operations by enhancing the intake process and care planning. You will coordinate and manage client care plans for subacute needs, ensuring the highest quality of service.

The Nurse Navigator I is pivotal in enhancing Navi Nurses&rsquo; operational effectiveness by bringing a blend of warmth and professional credibility to the initial client engagement process. This role demonstrates profound clinical expertise in aiding both new and established clients to devise personalized care plans. With the collaborative support of our administrative team and fellow nurse contractors, the Nurse Navigator I ensures unparalleled service quality in every client interaction and care plan creation. 
Focused particularly on our subacute client segment, the Nurse Navigator I is instrumental in managing various aspects of client care. This includes overseeing client management, conducting clinical assessments, advocating for client needs, supporting nursing staff, guiding the development of care plans, reporting on data, and handling general clinical operations. For clients with subacute care needs, this role involves crafting initial care plans via telehealth or phone consultations, managing ongoing care requirements, and addressing clinical questions from nurses. Critical needs are escalated to the Nurse Navigator II and Nursing Manager as necessary. 
What you&rsquo;ll do
<ul>
<li>Conduct clinical assessments via telehealth.</li>
<li>Manage ongoing care and respond to clinical inquiries.</li>
<li>Develop and coordinate co-created care plans.</li>
<li>Support nurse contractors and administrative teams.</li></ul> 


Who you are
<ul>
<li>Registered Nurse (RN) with an Arizona license.</li>
<li>Current AHA BLS and/or ACLS.</li>
<li>ASN or higher &amp; graduated from an accredited nursing program.</li>
<li>4+ years of direct client care experience, with at least 1 year in an acute setting.</li>
<li>Excellent interpersonal and communication skills.</li>
<li>Proficient with Google Suite, healthcare platforms, and adaptable to new technologies.</li>
<li>Complete the 20+ hour in-person training with DoN.</li>
<li>Enjoy and thrive in a fast-paced, startup environment with high levels of autonomy.</li></ul> 


Bonus points
<ul>
<li>Navi RN Contractors with at least 6 months of working in Navi are HIGHLY encouraged to apply.</li>
<li>Excitement to adapt to the changing responsibilities of this role as Navi continues to scale across the US.</li></ul> 


Location
<ul>
<li>Remote; must have access to a computer/laptop, phone, and reliable internet.</li>
<li>Initial training and occasional meetings at Navi Nurses Headquarters, Phoenix, Arizona 85004.</li>
<li>Flexibility in weekly hours and work location based on client and business needs.</li></ul> 


Hours
<ul>
<li>40 hours per week, weekends are included.</li>
<li>Flexibility in weekly hours and work location based on client and business needs.</li></ul> 


What we offer
<ul>
<li>Competitive pay</li>
<li>Flexible scheduling</li>
<li>IHRA stipend for healthcare</li>
<li>Healthy PTO</li>
<li>Paid holidays</li>
<li>Professional growth in a supportive community.</li>
<li>Competitive pay with performance bonuses.</li>
<li>Access to the latest healthcare technologies and training.</li></ul> 


Navi Nurses is shaped by a strong respect for each other. This applies to every aspect of employment &ndash; from equitable wages, work-life balance, the freedom to be your whole self, to equal opportunities for growth and development at Navi Nurses. We believe wholeheartedly that the more inclusive we are, the better our work will be. We believe strongly that we benefit from diversity and encourage applicants from underrepresented backgrounds to apply.</div>

Nurse Navigator I

ProMedica

<div>Location:
Hickman Hospital
Department:
Care Navigation Acute
Weekly Hours:
40
Status:
Full time
Shift:
Days (United States of America)
Job Summary:<h2 class="jobSectionHeader">
ACCOUNTABILITIES</h2>
*All duties listed below are essential unless noted otherwise*
Task Executor Essential Functions:<ul><li>
Interviews patients and family members to obtain information about home environment, family, relationships, health history and patient&rsquo;s personality and explains patient&rsquo;s background, psycho-social functioning and needs to medical staff and others in participation with planning of a comprehensive care program for patients.</li><li>
Evaluates data gathered in terms of the medical plan of treatment, available social service programs, and plans a pertinent program that will provide each patient with maximum benefit, considering age of patient.</li><li>
Assist patients and families to understand, accept, and follow medical recommendations in terminology they will understand.</li><li>
Regularly works with difficult and complex cases in coordination with the medical team for the purpose case management, discharge planning, and emotional and financial adjustment to illness services.</li><li>
Demonstrates competence, awareness, and sensitivity to the physical, emotional, and psycho-social needs of neonates through geriatric aged patients.</li><li>
Communicates family issues to other staff members involved in the patients&rsquo; care.</li><li>
Participates in planning conferences, as needed. Coordinates discharge rounds, weekly.</li><li>
Collaborates with other hospital programs and community agencies with which patients of various ages and families are involved.</li><li>
Prepares and maintains required documentation on each case.</li><li>
Maintains established departmental policies, procedures, objectives, and safety standards.</li><li>
May guide activities of part-time, student, or other social workers in their management of specific cases.</li><li>
Provide for patient safety in environment and in communication with patients and families.</li><li>
Performs any other job-related duties as assigned.</li></ul>
Process Improver Essential Functions:<ul><li>
Participates in the departmental and institutional goals and objectives relative to quality improvement.</li><li>
Serves on quality improvement teams as requested.</li></ul>
Customer Service Ambassador Essential Functions:<ul><li>
Works collaboratively with all levels and business units of LHA.</li><li>
Serves as a role model for consistent demonstration of and advocacy for LHA&rsquo;s Guiding Principles.</li><li>
Demonstrates knowledge and respects patient, service provider, and organizational confidentiality procedures and protocols.</li><li>
Maintains and protects patient&rsquo;s rights.</li><li>
Represents the system and its entities in fostering positive relationships with other health agencies, organizations, and community groups.</li></ul>
Personal Developer Essential Functions:<ul><li>
Maintains and improves professional and personal learning and development though literature, seminars, workshops, and affiliations.</li><li>
Seeks and accepts education to learn new skill competencies, and maintain current competencies through educational programs, in-services, and meetings.</li></ul><h2 class="jobSectionHeader">
REQUIRED QUALIFICATIONS</h2>
Education: Bachelor&rsquo;s Degree in Social Work, RN, or related discipline.
Skills: Must have sufficient maturity and balance so as not to be upset by often difficult conditions (i.e., emotionally upsetting patients, issues related to death and dying, and issues of counter transference) with which he/she must work. Interpersonal skills for dealing with patients or families, patient health care professionals, and agencies involved with providing services. Physical ability to endure a fast, unpredictable pace, interacting with one person, a group or an agency throughout the hospital, nursing home, physician office campus or in the community. Ability to use critical thinking and problem-solving methods. Ability to understand people and why they behave as they do. Ability to understand the interaction between systems, variability learning, and human behavior. Ability to use computer and compile statistics. Ability to communicate with medical staff, families, and patients both in person and via phone. Handles crisis or emergency situations.
Years of Experience: Minimum 2 years' experience in social services, discharge planning, or relevant field. (At least 1 year for relief position.)
License: N/A
Certification: N/A<h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2>
Education: Master&rsquo;s Degree
Skills: N/A
Years of Experience: Experience in hospital acute care setting.
License: N/A
Certification: N/A<h2 class="jobSectionHeader">
WORKING CONDITIONS</h2>
Personal Protective Equipment: Use personal protective equipment such as mask, gloves, or gown.
Physical Demands: Frequent standing and walking. Must be able to read and speak the English language. Must be able to see, hear, and move intermittently, or use prosthetics that will enable you to function adequately to assure that the requirements of this position can be fully met. Possible exposure to infectious contagious diseases. Possible exposure to bloodborne pathogens from blood and/or body fluids.
The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.
Equal Opportunity Employer/Drug-Free Workplace
ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.
Benefits:
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It&rsquo;s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org 
Equal Opportunity Employer/Drug-Free Workplace</div>

Social Worker - Discharge Planning - Hickman Hospital - Care Navigation

Serene Health

Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Community Support Outreach Specialist. The Community Support Outreach Specialist cultivates relationships with community programs, members and leaders. They develop assistance programs, offer crisis intervention for the homeless, and provide expert referrals and advocacy to help secure permanent housing, while also providing intensive support to resolve housing barriers for individuals experiencing homelessness. The Community Support Outreach Specialist also implements ongoing efforts to support members after securing housing, ensuring continued development of life skills, financial literacy, and home management skills to promote long-term stability and self-sufficiency. The program we service will include programs and centers from the community support services section below. Responsibilities: Perform thorough screening and assessments with individual members or families, gathering functional, environmental, financial, employment, housing, educational, and health information. The CS Outreach Specialist aid in assisting them to find and sustain housing, ultimately putting an end to their homelessness. Develop rapport with program members to understand their housing needs, goals, strengths, and barriers, then create a feasible, sustainable Individualized Housing Support Plan based on the Community Support Assessment. Keep the channels of communication open, and be proactive about problem-solving with individuals, interdisciplinary teams, members of Community Support, potential employers and training programs. Offer personalized case management support to program participants that is individualized, culturally competent, family-focused, goal-driven, strengths-based and appropriate to ensure members are matched with resources considering their needs and income-generating abilities. Provide personalized support in life skills, job preparation, and financial literacy, to guide members towards self-sufficiency by offering essential training in home care, job readiness, and budgeting. Maintain member records, track outcomes in appropriate databases, and submit regular monthly and weekly progress reports to Supervisor. Act as a liaison between landlords and tenants to resolve issues and prevent evictions, conduct post-housing home visits to ensure lease compliance, coordinate case conferences, consult with service teams, social workers and case managers as needed. Monitor member's progress towards agreed-upon goals. Perform additional duties as assigned. Community Support (CS) Services: Housing Transition Navigation Services Housing Tenancy and Sustaining Services Community Transition Services/ Nursing Facility Transition to a Home Housing Deposits Short-Term Post-Hospitalization Housing Education and Experience: High school, diploma or GED is required. Minimum of 1 year experience in case management, patient care, customer service, call center, or patient care is required. Required Skills/Abilities: Must have a valid California driver's license and valid vehicle insurance. Excellent communication, interpersonal, customer service, active listening and organizational skills. Computer skills for documentation, email and chat support. Proficient speaking, reading, and typing abilities and possess strong proofreading skills. Proficient skills in working independently and collaboratively in a team to provide member care. Proficiency in multitasking, organization, financial management, planning and attention to detail is required for effectively providing care to multiple members simultaneously. Capability to perform under circumstances of possible emotional stress and conflict, including dealing with uncooperative members and families. Ability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. Must have an empathetic and warm-hearted nature. Physical Requirements: Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. Must successfully complete and maintain current Tuberculosis (TB) testing and clearance in accordance with company policy and applicable local/state health regulations as a condition of employment. Prolonged periods of sitting at an office desk on the computer. Lifting: Able to lift up to 15lbs. Benefits Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, &amp; Vision Benefits: We have various insurance options for you and your family. Short &amp; Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Housing Navigator

Dynamic Workforce Solutions

<div>Job Title: Career Navigator Reports to: Career Navigator Lead
Position Classification: Non-exempt
Wage range: $19 - $21 per hour 
Primary Objectives of Position: The Career Navigator is responsible for providing employers with qualified candidates by developing local job seekers through planning, program services, and appropriate referrals. Career Navigators within the Workforce Innovation and Opportunity Act Youth, Adult and Dislocated Worker (WIOA), CHOCIES, SNAP and NCP programs needed. 
Essential Job Functions: 
<ul><li>
Makes appropriate connection for job seekers to open positions resulting in employments.</li><li>
Help businesses recruit the best applicants for their jobs.</li><li>
Interviews customers to assess service needs.</li><li>
Aids customers in developing, evaluating and effectively initiating and implementing plans to enhance employment skills.</li><li>
Identify job seeker barriers and refer to appropriate resources.</li><li>
Provide career advisement through development of individual employment plans, referrals to jobs, placement in training/educations programs and job placement or advancement.</li><li>
Implements prescribed program-related procedures and accurate case management.</li><li>
Provides ongoing case management and serves as a liaison between customers and service providers.</li><li>
Documents all customer interactions through well-written case notes.</li><li>
Acquires and maintains knowledge of market research tools and industry/sector trends to guide job seekers to appropriate placement or education.</li><li>
Ensures that case files meet or exceed programmatic requirements.</li><li>
Provides valued and timely service to both job seekers and employers
</li><li>Utilizes Extreme Customer Service behaviors in all interactions with internal and external customers.</li></ul> 
Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. 
Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. 
Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity and recruiting experience.
Qualifications:
Education: Bachelor's Degree in Social Services, Human Resources, Communications, Business or equivalent experience is required. 
Experience: Minimum of two years' experience in staffing, recruiting, or workforce development with at least one years' experience working with computer systems for data entry and data review required.
Previous workforce experience and/or case management experience is preferred. Must possess demonstrated proficiency with verbal and written communication skills as well as demonstrated customer service skills and computer skills. 
Skills/Abilities: Knowledge of employment and recruiting practices; ability to effectively assess customer employability skills and gaps; ability to understand and apply program policy; knowledge of business practices and industry sectors; ability to work effectively in a fast paced environment; strong familiarity with regulatory entities and their laws, policies, and guidance; ability to effectively read and interpret written procedures; ability to prepare routine reports; ability to enter data into computerized system; ability to maintain files in compliance with programmatic guidelines; skills in dealing with customers using Extreme Customer Service.
Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage.
Benefits:
Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance</div>

WIOA Case Manager

Chang Robotics

Chang Robotics is a Christ-centered Factory 5.0 automation engineering firm serving American manufacturers. We&rsquo;re building an internal marketing agency that supports CR and a growing portfolio of companies. We&rsquo;re looking for a Demand Gen Specialist who is obsessed with one question: how does this create an MQL?You&rsquo;ll work directly with our fractional CMO, who will train you on LinkedIn outreach, Sales Navigator, and AI-powered lead generation. You don&rsquo;t need to know everything on day one, but you should be eager to learn and willing to jump in.What You&rsquo;ll Own<ul><li>LinkedIn outreach and engagement on executive accounts (connection requests, DMs, comment engagement)</li><li>Sales Navigator prospecting (building targeted lists, monitoring intent signals)</li><li>Linked Helper campaign management (automated connection and messaging sequences)</li><li>MQL identification and tracking (company fit, persona fit, intent signals per our defined framework)</li><li>CRM management and hygiene in Keap (contact records, tagging, segmentation, pipeline accuracy)</li><li>Lead handoff to sales (packaging qualified leads with context)</li><li>Email campaign execution (nurture sequences, event invitations, follow-up cadences through Keap)</li><li>Event promotion and registration driving (livestreams, webinars, trade shows)</li><li>Apollo website visitor monitoring and follow-up</li><li>Advertising management (LinkedIn ads, expanding to search and industry pubs as budget allows)</li><li>Post-event follow-up ownership (attendee lists, follow-up sequences, tracking conversions)</li><li>Weekly reporting on connections, engagements, registrants, and MQLs generated</li></ul>What We&rsquo;re Looking For<ul><li>1 to 3 years of marketing, sales, or business development experience</li><li>Growth mindset. You want to learn LinkedIn outreach, AI tools, CRM automation, and demand gen strategy.</li><li>AI-comfortable: you will use AI tools daily to make work more efficient and effective</li><li>Metric-obsessed: you measure your own performance before anyone asks. If you shipped something and it got zero engagement, you want to know why and you want to change it.</li><li>Willing to push back: if we assign a task and it&rsquo;s not obvious how it creates an MQL, you&rsquo;re authorized to ask &ldquo;how does this create an MQL?&rdquo; before doing it</li><li>Detail-oriented with data (CRM hygiene, list accuracy, tracking spreadsheets)</li><li>Comfortable with repetitive high-volume tasks when necessary (ex: sending 100 connection requests)</li><li>Mission-aligned: you care about American manufacturing, reshoring, and building something that matters</li></ul>Culture<ul><li>Faith-based company. Christ-centered values are part of how we interact internally and externally.</li><li>Chang Robotics prioritizes its people. Work-life balance is paramount.</li><li>Our mission (on the marketing team) is to serve the Chang Robotics ecosystem with excellence and efficiency. We use AI to better serve our stakeholders and reach more of them. It makes us faster and sharper, but every deliverable still carries a human's judgment and a human's name.</li><li>You bring solutions, not just problems. We take initiative to present a starting point alongside any issue we raise. It doesn't have to be the right solution, but it needs to be a start.</li><li>Results over activity. We care more about the quality of what we ship than the volume. Success in this role is measured by qualified leads on our president's calendar, not by how many tasks get checked off.</li><li>We're building something together. You're helping build the marketing function for a growing portfolio of companies. What you build here will scale.</li></ul>AI<ul><li>We use mostly Claude, also a proprietary AI built by our CMO, and a smattering of Grok and Gemini.</li><li>You'll be expected to use only our company AI accounts and will receive copious training on AI best practices.</li><li>We are only interested in hiring people who are exciting about becoming Agentically Augmented Humans and using AI to help build the future of American Manufacturing.</li></ul>Pay: $45,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Application Question(s):<ul><li>How do you feel about working for a Christ-centered engineering firm?</li></ul>Experience:<ul><li>Demand Generation: 1 year (Required)</li></ul>Work Location: Hybrid remote in Jacksonville Beach, FL 32250

Demand Generation Specialist

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