care services manager

Presbyterian Senior Living

Full Time
 
This position is a hybrid remote/travel role with most travel including a geographical range for Indiana PA to Dillsburg PA.
 
Presbyterian Senior Living is a mission-driven organization that lives our values of fostering teamwork, upholding integrity, embracing innovation and leading with compassion in all that we do. Our legacy of serving more than 6,000 older adults with respect and dignity for over 95 years supports our mission to promote wholeness of body, mind and spirit for all that live within our communities.
 
If you are compassionate, driven and enjoy working with an organization that is committed to valuing the diversity of all team members, one that offers a variety of schedules, career development, excellent benefit options, and more; PSL is for you! Whether you are a nurse, caregiver, culinary professional, maintenance worker or looking for a new career, we offer a wide range of career opportunities to fit your skills and interest.
 
The Extended Care Services Support Manager is responsible for supporting clinical delivery systems in all levels of living. This position assures that standards are met for HC, PC/AL, and HCBS in accordance with established Presbyterian Senior Living policies and procedures, and federal, state, and local regulations. Provides support to communities to ensure quality of care, clinical operational effectiveness and survey compliance with standards and regulations. Implements education and training programs for nursing personnel and direct care staff. Supports Presbyterian Senior Living Senior Staff and Operations Support Group in clinical areas.
 
Qualifications: 
<ul>
<li>Active Pennsylvania Registered Nurse licensure required</li>
<li>Ability to obtain Registered Nurse licensure in all states PSL operates</li>
<li>Bachelor's degree in nursing, gerontology, administration or related field preferred</li>
<li>Five years’ experience as a Director of Nursing or clinical consultant required</li>
<li>Microsoft Office, including Word Excel, and e-mail applications required</li>
<li>Strong demonstrated written and oral communication skills</li>
<li>Travel is required; approximately 90% of time worked</li>
</ul>
*
 
Required skills and knowledge: 
<ul>
<li>Clinical management (knowledge of nursing home / personal care / assisted living / HCBS regulations and systems)</li>
<li>Nursing home reimbursement</li>
<li>Staffing</li>
<li>Financial management</li>
<li>Able to work within the structure of a multi-facility organization</li>
</ul>
*
 
Responsibilities: 
<ul>
<li>Assures compliance with standards and regulations.</li>
<li>Assists in evaluation, development and implementation of necessary policies and procedures.</li>
<li>Provides support to communities and operations support group on HC, PC/AL, and HCBS operations and regulation.</li>
<li>Consults with and provides support to HC, PC/AL, and HCBS programs on a regular basis and maintains regular visits.</li>
<li>Assures a person centered philosophy is integrated throughout all services of the organization.</li>
<li>Provides support to HC, PC/AL, and HCBS programs to ensure compliance with state regulations and survey preparation; this includes: program evaluation as well as provision of programs, training and monitoring of progress.</li>
<li>Supports HC, PC/AL, and HCBS programs with development and implementation of plans of corrections and other survey related activities.</li>
<li>Provides support to program management for the development of appropriate staffing patterns in HC, PC/AL, and HCBS programs.</li>
<li>Evaluates, recommends and implements clinical and in-service education for HC, PC/AL, and HCBS staff in conjunction with appropriate personnel. Conducts and participates in training as required.</li>
<li>Provides support and assists the community management team in the development of NHA, DON and clinical team members</li>
<li>Responsible for regular clinical review of HC, PC/AL, and HCBS charts and observation-of-care at the delivery level.</li>
<li>Participates in pre-survey process, including preparation, analysis and follow up.</li>
<li>Provides support for crisis management.</li>
<li>Provides assistance to improve or correct quality issues at program level.</li>
<li>Recommend, train and implement new programs and quality improvement measures.</li>
<li>Compiles, analyzes and communicates information on a timely basis.</li>
<li>Responsible for coordination of compliance reviews (score cards) and participates in peer reviews for all levels of care.</li>
<li>Leads and participates in meetings related to clinical services.</li>
<li>Assures Operational Compliance with privacy requirements.</li>
<li>Serves as interim DON or RNAC as necessary.</li>
</ul>

Extended Care Services Support Manager

Molina Healthcare

JOB DESCRIPTION Job Summary
 
Provides support for care management/care coordination long-term services and supports specific activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.
 
Essential Job Duties
 
<ul>
<li>Completes comprehensive member assessments within regulated timelines, including in-person home visits as required.</li>
<li>Facilitates comprehensive waiver enrollment and disenrollment processes.</li>
<li>Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals.</li>
<li>Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.</li>
<li>Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care.</li>
<li>Assesses for medical necessity and authorizes all appropriate waiver services.</li>
<li>Evaluates covered benefits and advises appropriately regarding funding sources.</li>
<li>Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration.</li>
<li>Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.</li>
<li>Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns.</li>
<li>Identifies critical incidents and develops prevention plans to assure member health and welfare.</li>
<li>May provide consultation, resources and recommendations to peers as needed.</li>
<li>Care manager RNs may be assigned complex member cases and medication regimens.</li>
<li>Care manager RNs may conduct medication reconciliation as needed.</li>
<li>25-40% estimated local travel may be required (based upon state/contractual requirements).</li>
</ul>
Required Qualifications
 
<ul>
<li>At least 2 years experience in health care, including at least 1 year experience in care management, managed care, and/or experience in a medical or behavioral health setting, and at least 1 year of experience working with persons with disabilities, chronic conditions, substance abuse disorders, and long-term services and supports (LTSS), or equivalent combination of relevant education and experience.</li>
<li>Registered Nurse (RN). License must be active and unrestricted in state of practice.</li>
<li>Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.</li>
<li>Ability to operate proactively and demonstrate detail-oriented work.</li>
<li>Demonstrated knowledge of community resources.</li>
<li>Ability to work within a variety of settings and adjust style as needed - working with diverse populations and various personalities and personal situations.</li>
<li>Ability to work independently, with minimal supervision and demonstrate self-motivation.</li>
<li>Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations.</li>
<li>Ability to develop and maintain professional relationships.</li>
<li>Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.</li>
<li>Excellent problem-solving and critical-thinking skills.</li>
<li>Strong verbal and written communication skills.</li>
<li>Microsoft Office suite/applicable software program(s) proficiency.</li>
<li>In some states, must have at least one year of experience working directly with individuals with substance use disorders.</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Certified Case Manager (CCM).</li>
<li>Experience working with populations that receive waiver services.</li>
</ul>
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
 
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
 Pay Range: $26.41 - $51.49 / HOURLY
 <ul>
<li>Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.</li>
</ul>

Care Manager, LTSS (RN)

Salud Family Health

<div>Company Description 
Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay. 
Job Description 
We are looking for a Full-Time Care Manager to join our family. As a Care Manager with Salud, you will be responsible for coordinating the care of SALUD patients that are stratified as &ldquo;high risk&rdquo;, with emphasis on those enrolled in the Accountable Care Collaborative (ACC). The aim is to improve patient health and reduce healthcare costs. Your primary role will be to develop comprehensive care plans that address the medical and social needs of each patient.
We offer:<ul><li>
Starting pay range - $20 to $23 per hour</li><li>
5-day work week &ndash; Mon to Fri &ndash; 8 am to 5 pm</li></ul>
Comprehensive Benefits Package includes:<ul><li>
Medical PPO Plan (Similar to ACA Exchange Platinum Benefit Coverage Levels)<ul><li>
Low employee premiums, especially given rich benefits</li><li>
$25 Primary Care Physician and Specialist Co-pays (in-network)</li><li>
Low deductibles and co-insurance</li><li>
Free provider visits and services at all Salud facilities</li><li>
Preferred prescription pricing at Salud pharmacies</li></ul></li><li>
Dental PPO plan<ul><li>
Includes Employee Discounts at All Salud Dental Facilities</li></ul></li><li>
Vision</li><li>
Generous vacation accrual</li><li>
10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday)</li><li>
Up to 8 Paid accrued Sick Days per year</li><li>
Defined Contribution Pension Plan. Salud contributes 5% of your compensation each month (no matching employee contribution is required&hellip;you receive the contribution no matter what). Employees who have worked at least 1,000 hours within a 12-month period are eligible.</li><li>
403b Retirement savings plan. You can contribute pre-tax or after-tax (Roth) towards your retirement savings.</li><li>
Flexible Spending Accounts</li><li>
Basic Life and AD&amp;D</li><li>
Supplemental Life and AD&amp;D</li><li>
Short-Term &amp; Long-Term Disability</li><li>
Accident &amp; Critical Illness Insurance</li><li>
Employee Assistance Program</li></ul>
Our Mission is to provide a quality, integrated healthcare home to the communities we serve
The Care Manager will work closely with SALUD patients, SALUD clinics, local community hospitals, community members, and partner agencies. The Care Manager will work in a team-based approach, interacting with various staff members across departments, as well as supporting patients and their families to facilitate self-management, self-efficacy, and behavior change. The Care Manager will adhere to the spirit of the SALUD mission statement while performing assigned duties.
Supervision Exercised:<ul><li>
HealthCorps on-site supervisor</li></ul>
 Specific Duties:<ul><li>
 Assist in risk stratification of high-risk Salud patients, with an emphasis on patients enrolled in the ACC</li><li>
The Care Manager acts as a patient advocate for our vulnerable population by ensuring that the patient is fully informed and comfortable with their visit to Salud</li><li>
Works in conjunction with other Medical Providers, Dental Providers, Behavioral Health Providers, and all other staff to ensure that the patient obtains the highest standard of integrated healthcare</li><li>
Make initial contact with patients assigned to the ACC</li><li>
Assist in assessing patient&rsquo;s medical, dental, behavioral, and social needs.</li><li>
Develop a comprehensive care program for patients, with referrals to internal and external resources</li><li>
Provide care management, follow-up, and support services to high-risk Salud patients, with an emphasis on ACC patients</li><li>
Follows procedures for the electronic health records system</li><li>
Assist patients with applying and accessing assistance programs</li><li>
Provide ongoing individualized support to patients in the ACC</li></ul> 
Qualifications 
Education:<ul><li>
Bachelor's Degree in social work or a health-related field preferred</li></ul>
Experience:<ul><li>
Experience in care management, patient navigation, or social work preferred</li><li>
Experience in a community health setting or with underserved populations preferred</li></ul>
 Knowledge, Skills, and Abilities:<ul><li>
Computer knowledge and skills, including proficiency in Microsoft Office programs (Access, Excel, PowerPoint, Word)</li><li>
Bilingual English/Spanish required</li></ul>
The application window is anticipated to close by 3/31/26 
Additional Information 
Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.</div>

Care Manager / Social Worker

JOB DESCRIPTION
 
Job Summary
 
Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.
 
Essential Job Duties
 
<ul>
<li>Completes comprehensive assessments of members per regulated timelines and determines who may qualify for care management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments.</li>
<li>Develops and implements care coordination plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals.</li>
<li>Conducts telephonic, face-to-face or home visits as required.</li>
<li>Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly.</li>
<li>Maintains ongoing member caseload for regular outreach and management.</li>
<li>Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care.</li>
<li>Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration.</li>
<li>Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts.</li>
<li>Assesses for barriers to care, provides care coordination and assistance to member to address concerns.</li>
<li>May provide consultation, resources and recommendations to peers as needed.</li>
<li>Care manager RNs may be assigned complex member cases and medication regimens.</li>
<li>Care manager RNs may conduct medication reconciliation as needed.</li>
<li>25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications</li>
<li>At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience.</li>
<li>Registered Nurse (RN). License must be active and unrestricted in state of practice.</li>
<li>Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law.</li>
<li>Understanding of the electronic medical record (EMR) and Health Insurance Portability and Accountability Act (HIPAA).</li>
<li>Demonstrated knowledge of community resources.</li>
<li>Ability to operate proactively and demonstrate detail-oriented work.</li>
<li>Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.</li>
<li>Ability to work independently, with minimal supervision and self-motivation.</li>
<li>Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations.</li>
<li>Ability to develop and maintain professional relationships.</li>
<li>Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.</li>
<li>Excellent problem-solving, and critical-thinking skills.</li>
<li>Strong verbal and written communication skills.</li>
<li>Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases.</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Certified Case Manager (CCM).</li>
</ul>
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
 
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
 Pay Range: $26.41 - $51.49 / HOURLY
 <ul>
<li>Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.</li>
</ul>

Care Manager (RN)

AdventHealth Orlando

<div>Our promise to you:
Joining AdventHealth is about being part of something bigger. It&rsquo;s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:<ul><li>
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance</li><li>
Paid Time Off from Day One</li><li>
403-B Retirement Plan</li><li>
4 Weeks 100% Paid Parental Leave</li><li>
Career Development</li><li>
Whole Person Well-being Resources</li><li>
Mental Health Resources and Support</li><li>
Pet Benefits</li></ul>
Schedule:
Full time
Shift:
Night (United States of America)
Address:
601 E ROLLINS ST
City:
ORLANDO
State:
Florida
Postal Code:
32803
Job Description:<ul><li>Provides grief counseling, disease adjustment support, crisis intervention, goals of care planning support, and de-escalation services for patients as appropriate.</li><li>Assesses patients&rsquo; and families&rsquo; wholistically for discharge planning needs in the inpatient, observation and/or emergency departments, including prior functioning, support systems, financial, and psychosocial in a timely fashion to avoid delays in discharge planning.</li><li>Reviews the medical record, including medications, history and physical, labs, and progress notes and incorporates the clinical, social, and financial factors into the transition of care plan.</li><li>Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs.</li><li>Leverages technology and follows standard work and best practices to communicate with post-acute care services and facilities to ensure patient care information is communicated for continuity of care, medical records are complete, and discharge reconciliation is accurate.</li></ul>
&bull; Actively participates in multi-disciplinary rounds to review changes in patient status, progression and level of care, and discharge plans for all assigned patients to identify resources necessary at discharge and ensure a timely transition, escalating care delays to leadership as appropriate. &bull;Communicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services.
&bull; Organizes and facilitates patient and family care conferences with the multidisciplinary team. &bull;Documents discharge planning evaluation, ongoing assessment, discharge plans, MDRs, barriers to progression of care, avoidable days, and patient and family needs according to standard work. &bull;Provides patient and family advocacy, and support patient&rsquo;s choice and patient rights during hospitalization.<ul><li>Communicates with Payors patient&rsquo;s needs for authorization for post-acute care as needed.</li><li>Assesses readmitted patients for the patient&rsquo;s and family&rsquo;s perceived reasons for the readmission.</li><li>Other duties as assigned.</li></ul>
Status: Full-Time/Nights<div> 
Education: 
<ul><li>Master's in Social Work [Required]</li></ul> 

Work Experience: 
<ul><li>2+ care management experience [Preferred]</li><li>2+ social work [Required]</li></ul> 

Licenses and Certifications: 
<ul><li>Accredited Case Manager (ACM) [Preferred]</li><li>Certified Case Manager (CCM) [Preferred]</li></ul></div><div>
Knowledge, Skills, and Abilities: 
<ul><li>Excellent interpersonal communication and negotiation skills [Required</li><li>Critical thinking and problem-solving skills [Required]</li><li>Psychosocial assessment skills [Required]</li><li>Customer service skills [Required]</li></ul></div><ul><li>Ability to work and communicate with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change [Required]</li><li>Effective organizational skills [Required]</li><li>Computer proficiency with Outlook e-mail and electronic medical records [Required]</li><li>Flexible in a complex and changing healthcare environment [Required]</li><li>Understanding of pre-acute and post-acute venues of care and post-acute community resources [Required]</li><li>Maintains a current working knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources [Required]</li><li>Strong interview, assessment, and organizational skills [Required]</li><li>Leadership skills [Required]</li><li>Data analysis skills [Required]</li><li>Current working knowledge of discharge planning, utilization management, care management, performance improvement and managed care reimbursement [Preferred]</li><li>Knowledge of state and federal guidelines pertinent to Care Management [Preferred]</li><li>Ability to identify appropriate community resources and to work collaboratively with patients, families, multidisciplinary team and community agencies to achieve desired patient outcomes [Preferred]</li><li>Knowledge of state and federal guidelines pertinent to care management [Preferred]</li></ul>
Physical Requirements: (Please click the link below to view work requirements) 
Physical Requirements - https://tinyurl.com/msy4mja2
Pay Range:
$23.71 - $44.09
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.</div>

Social Worker Care Manager Neuro ED OBS Nights Orlando

Texas Woman's University

<div>TITLE
CARE Student Services Program Advisor &amp; Case Manager
JOB SUMMARY
The CARE Student Services Program Advisor &amp; Case Manager supports student success and persistence by providing direct services, case management, and program coordination for students served by the CARE Office, with a focus on foster care alumni and other students navigating basic needs insecurity, financial hardship, or personal challenges. The Advisor &amp; Case Manager connects students with on- and off-campus resources, delivers workshops and programs that build student resilience and engagement, and monitors outcomes to ensure effective wraparound support.
The position collaborates with faculty, staff, and community partners to improve access to resources, advocates for vulnerable student populations, and contributes to CARE initiatives that promote belonging and retention. Work is performed under the administrative supervision of the Assistant Director (or Associate Director) for CARE, with performance evaluated based on the effectiveness of student support, coordination of services, and program impact.
ORGANIZATIONAL RELATIONSHIPS
Reports to : Assistant Director (or Associate Director), CARE (Campus Alliance &amp; Resource Education)
Supervises: May supervise Student Assistants and Graduate Assistants
ESSENTIAL DUTIES - May include, but not limited to the following:
<ul><li>Provides direct case management support for students experiencing foster care, homelessness, food or housing insecurity, financial distress, or other basic needs challenges.
</li><li>Conducts assessments of student needs and develops individualized support plans.
</li><li>Coordinates referrals to campus and community resources, monitors follow-up, and ensures wraparound support is delivered effectively.
</li><li>Advises and supports CARE-affiliated student organizations, including the foster care alumni group, parenting students group, and related nontraditional student organizations.
</li><li>Plans, coordinates, and evaluates educational workshops, trainings, and events that build student resilience, financial literacy, leadership skills, and sense of belonging.
</li><li>Serves as liaison and point of contact for student parents, veterans, and other nontraditional populations as assigned.
</li><li>Maintains accurate and timely documentation of student interactions, referrals, and outcomes.
</li><li>Maintains and updates a database of community referral resources and partners.
</li><li>Assists in the collection and analysis of program data to inform continuous improvement.
</li><li>Collaborates with campus departments and external agencies to address systemic barriers and strengthen student support networks.
</li><li>Represents CARE at university events, community forums, and professional conferences.
</li><li>Serves on division and university committees as assigned.
</li><li>Assists with departmental budget monitoring and reporting.
</li><li>Supports coordination of advisory boards and councils.
</li><li>Performs other duties as assigned.
</li><li>Knowledge of best practices in case management, student success, and support for foster care alumni and nontraditional students.
</li><li>Ability to coordinate student programs and resources effectively.
</li><li>Ability to communicate difficult or sensitive information with discretion, supported by strong interpersonal skills.
</li><li>Skill in building partnerships and collaborating with various stakeholders.
</li><li>Ability to manage multiple priorities effectively, supported by strong organizational and problem-solving skills.
</li><li>Ability to evaluate and improve program services based on data.
</li><li>Skill in excellent written, verbal, and presentation communication skills.
</li><li>Knowledge of office software, student databases, and communication platforms.
</li></ul>ADDITIONAL DUTIES
<ul><li>Serves on division and university committees as assigned.
</li><li>Assists with departmental budget monitoring and reporting.
</li><li>Supports coordination of advisory boards and councils.
</li><li>Performs other duties as assigned.
</li></ul>EDUCATION
Master&rsquo;s degree in higher education, counseling, social work, or a related field required.
EXPERIENCE
Minimum two years of experience in student development, counseling, case management, or related field. Experience in higher education strongly preferred.
REQUIREMENT
Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.
Valid driver&rsquo;s license and certification as an authorized TWU driver in order to drive on
University-related business.
All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies &amp; Procedures.
KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:
<ul><li>Knowledge of best practices in case management, student success, and support for foster care alumni and nontraditional students.
</li><li>Ability to coordinate student programs and resources effectively.
</li><li>Ability to communicate difficult or sensitive information with discretion, supported by strong interpersonal skills.
</li><li>Skill in building partnerships and collaborating with various stakeholders.
</li><li>Ability to manage multiple priorities effectively, supported by strong organizational and problem-solving skills.
</li><li>Ability to evaluate and improve program services based on data.
</li><li>Skill in excellent written, verbal, and presentation communication skills.
</li><li>Knowledge of office software, student databases, and communication platforms.
</li></ul>PHYSICAL DEMANDS
The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
The employee may be required to travel.
WORK ENVIRONMENT
<div>All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment.
</div>SAFETY
TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.
Texas Woman&rsquo;s University, an AA/EEO employer, provides equal opportunity to all employees and applicants for employment and prohibits discrimination on the basis of race, color, national origin, religion, gender, age, disability, veteran status, sexual orientation, or any other legally protected category, class or characteristic.
All offers of employment will be contingent on the candidate&rsquo;s ability to provide documents which establish proof of identity and eligibility to work in the United States. Positions at Texas Woman&rsquo;s University deemed security-sensitive require background checks and verification of all academic credentials.
If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at 847-688-6888 or www.sss.gov .</div>
 <div><div>TWU is the nation&rsquo;s largest university system focused on women and a federally recognized Hispanic-Serving Institution. TWU is situated approximately 30 miles north of the Dallas-Fort Worth Metroplex and is home to approximately 16,433 graduate and undergraduate students across three campuses; Denton, Dallas, and Houston respectively. This diverse academic student community is guided by faculty committed to excellence in teaching, scholarship, and service. TWU is ranked among the nation&rsquo;s top ethnically diverse institutions according to U.S. News &amp; World Report (2022).
</div> 
Additional information about the University is available at http://www.twu.edu</div>

Student Services Program Advisor & Case Manager - CARE

Sunrise Senior Living

<div>:

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.<div></div> 
Sunrise Senior Living was again certified as a Great Place to Work&reg; by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.
COMMUNITY NAME: Brighton Gardens of Wheaton Job ID: 2026-239557 JOB OVERVIEW: The Care Manager/&ldquo;Designated Care Manager&rdquo; is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident&rsquo;s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/&ldquo;Designated Care Manager&rdquo; is responsible for demonstrating the Mission for Sunrise Senior Living, &ldquo;to champion quality of life for all seniors&rdquo; in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES &amp; QUALIFICATIONS:<div></div><h2 class="jobSectionHeader"> 
Essential Duties</h2>
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:<h3 class="jobSectionHeader">
Resident Care</h3><ul><li>
Review, read, notate, and initial Daily Log to document and learn about pertinent information about residents.</li><li>
Participate in the development of the ISPs and monthly updates.</li><li>
Review designated assignments.</li><li>
Responsible for a designated group of residents during the shift, knows where residents are, and physically checks on them throughout the shift.</li><li>
Observe, report, and document symptoms and conditions of residents for changes in condition such as skin, behavior, alertness, weight, diet, and participation in activities.</li><li>
Attend daily Cross Over meetings by the lead care manager.</li><li>
Notify supervisor and resident care director if a resident has increased care needs.</li><li>
Inform supervisor of any resident changes in condition.</li><li>
Respond to security system and resident call bells promptly and immediately. Take appropriate action including resetting call bells.</li><li>
Greet guests, family members, residents, and team members.</li><li>
Answer, direct and/or respond to phone calls in a timely, courteous, and professional manner.</li><li>
Assist with continence management and dispose of all continence products properly to ensure sanitation of resident suite and community restrooms using standard care procedures.</li><li>
Communicate with families and is a resource as needed.</li><li>
Help residents maintain independence and physical safety and promote dignity of each resident adhering to the standards of Resident Rights and Sunrise Principles of Service.</li><li>
Participate/lead and assist residents with activities of daily living (ADLs) and Invite, Encourage, and Assist (IEA) residents to participate in activities as indicated on the ISP.</li><li>
Engage residents in life skills and other life enrichment activities throughout the day in reminiscence.</li><li>
Strive to understand and respond to each resident with empathy, always remaining mindful of the resident&rsquo;s unique communication patterns or history and basic human needs.</li><li>
Maintain an atmosphere of warmth, personal interest, and positive emphasis as well as a calm environment.</li><li>
Ensure the established safety regulations are always followed.</li><li>
Practice routinely good Standard Care Precautions of cleanliness, hygiene, and health.</li><li>
Host and engage in activities with the residents daily.</li></ul><h3 class="jobSectionHeader">
Risk Management and General Safety</h3><ul><li>
Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.</li><li>
Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.</li><li>
Report all accidents/incidents immediately.</li><li>
Reports all unsafe and hazardous conditions/equipment immediately.</li><li>
Ensure any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits, and in compliance with fire codes.</li><li>
Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.</li><li>
Report occupational exposures to blood, body fluids, infectious materials, sharp sticks, and hazardous chemicals immediately.</li><li>
Ensure oxygen tanks are stored safely, exchanged when empty and monitored to make sure liters of oxygen are at prescribed levels.</li></ul><h3 class="jobSectionHeader">
Housekeeping and Laundry Services</h3><ul><li>
Maintain and clean resident&rsquo;s room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed.</li><li>
Wash resident&rsquo;s laundry as noted in the ISP and as needed.</li><li>
Wash and fold dining room linens and napkins.</li><li>
Complete assigned housekeeping tasks.</li><li>
Maintain common areas in a clean and tidy manner at all times.</li></ul><h3 class="jobSectionHeader">
Dining Service</h3><ul><li>
Serve meals in the dining room and work in the dining room as assigned.</li><li>
Promote and ensure a pleasant dining experience during all meals.</li><li>
Assist with dining room set up and clean up as assigned.</li><li>
Participate in pre-meal meetings.</li><li>
Follow residents&rsquo; diets as indicated on ISP and Confidential Diet Board/Chart.</li><li>
Observe, note, and document in daily log any resident changes in dining habits.</li><li>
Respond to the dining needs of the residents and guests while maintaining Sunrise hospitality and service standards.</li><li>
Provide room service delivery as needed.</li><li>
Practice safe food handling in compliance with universal care precautions at all times.</li></ul><h3 class="jobSectionHeader">
Specific Responsibilities for the Reminiscence Neighborhood Care Manager</h3><ul><li>
IEA residents in life skills and other life enriching activities as indicated on ISP and demographic profile.</li><li>
IEA residents to attend the afternoon social.</li><li>
Incorporate the concept of &lsquo;Creating Pleasant Days&rsquo; into the resident&rsquo;s daily routine.</li><li>
Integrate the individual resident&rsquo;s life skills into their daily routine.</li><li>
Blend a variety of multi-sensory experiences into the resident&rsquo;s day.</li><li>
Participate in monthly letters home and letter writing with the residents and their families.</li></ul><h3 class="jobSectionHeader">
Training and Contributing to Team Success</h3><ul><li>
Participate as a member of a team and commits to working toward team goals.</li><li>
Demonstrate in daily interactions with others, our Team Member Credo.</li><li>
Commit to serving our residents and guests through our Principles of Service.</li><li>
Contribute to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.</li><li>
Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed by the Supervisor/Department Coordinator.</li><li>
Attend regular training by Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) or Reminiscence Coordinator (RC) using mini modules.</li><li>
Comply with all infection control techniques, placement of bio-hazard containers, and removal techniques as listed in policies and procedures.</li><li>
Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.</li><li>
Perform other duties as assigned.</li></ul><div></div><h2 class="jobSectionHeader"> 
Core Competencies</h2><ul><li>
Ability to react and remain calm in difficult situations</li><li>
Ability to handle multiple priorities</li><li>
Possess written and verbal skills for effective communication and a level of understanding</li><li>
Competent in organizational and time management skills</li><li>
Demonstrates good judgment, problem solving and decision-making skills</li></ul><div></div><h2 class="jobSectionHeader"> 
Experience and Qualifications</h2><ul><li>
High School diploma/GED accepted and may be required per state/provincial regulations.</li><li>
CPR Certificate and First Aid as required by state/provincial regulations</li><li>
Must be at least 18 years of age</li><li>
Previous experience working with seniors preferred</li><li>
Desire to serve and care for seniors</li><li>
Ability to make choices and decisions and act in the resident&rsquo;s best interest</li><li>
As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance</li></ul>
ABOUT SUNRISE:

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals &ndash; at work and in your life. 
We also offer benefits and other compensation that include:<ul><li>
Medical, Dental, Vision, Life, and Disability Plans</li><li>
Retirement Savings Plans</li><li>
Employee Assistant Program / Discount Program</li><li>
Paid time off (PTO), sick time, and holiday pay</li><li>
myFlexPay offered to get paid within hours of a shift</li><li>
Tuition Reimbursement</li><li>
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee&rsquo;s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.</li><li>
Some benefits have eligibility requirements</li></ul>
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work&reg;
PRE-EMPLOYMENT REQUIREMENTS:
<div>
Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon completing and passing a drug test (which does not include marijuana) and Tuberculosis Test, and a physical evaluation and a background check where required. Covid-19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.</div>
COMPENSATION DISCLAIMER:
<div>
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).</div></div>

Care Manager

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