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career opportunities officer customer relations 14366

Al Sayer Group

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Header</b></h2>
</div><div>This job description is a summary of the typical job duties and requirements that are essential to the evaluation of the job and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. On occasion, individuals classified on this job may be required to perform functions of a higher or lower skill level not included in this job description.</div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary/Purpose</b></h2>
</div><div><div>
Provide customer service to the Parts customers ensuring highest customer satisfaction.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2>
</div><div><div><ul><li>Attend customer queries related to parts prices, availability of parts, sales contacts, exchange and return policy etc.</li></ul>
<ul><li>Coordinate with branch salesman in order to arrange delivery of parts for customer orders or requests.</li></ul>
<ul><li>Maintain and update customer database.</li></ul>
<ul><li>Follow up on delivering backordered parts, coordinate with Warehouse staff to check the status of backorders and arrange delivery of customer orders.</li></ul>
<ul><li>Record customer calls/requests; prepare analysis report highlighting the most required unavailable parts for submission to Parts management for further action.</li></ul>
<ul><li>Analyze customer queries/requests, prepare monthly report on the type of queries and customers, daily activities and submit to Sr. Manager, Parts and Accessories Sales.</li></ul>
<ul><li>Study customer complaint received on VOC, contact Branch In-charge in order to resolve the complaint/suggestion and follow up with the customer to ensure customer satisfaction and forward to Parts Management to take appropriate action whenever necessary.</li></ul>
<ul><li>Compile customer suggestions/ complaints from VOC and submit report to Parts Management on a monthly basis.</li></ul>
<ul><li>Translate Part numbers/names from English to Arabic language for updating in Parts master.</li></ul>
<ul><li>Prepare periodic and ad hoc reports and presentations.</li></ul>
<ul><li>Document and maintain records of activities and process workflows on internal communication portals.</li></ul>
<ul><li>Adhere to Al-Sayer Group policies and health and safety regulations.</li></ul>
<ul><li>Perform other duties as requested by management.</li></ul>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Education - Primary</b></h2>
</div><div><div>Diploma (12th Standard + 2 or 3 years Diploma)</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Experience - Primary</b></h2>
</div><div><div>3</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Education - Alternate</b></h2>
</div><div><div>Pre Degree / High School</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Experience - Alternate</b></h2>
</div><div><div>7</div></div></div><div><div><h2 class="jobSectionHeader"><b>
CPC Experience</b></h2>
</div><div><div>1 year in previous grade</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Lingusitic Abilities</b></h2>
</div><div><div>Arabic</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Techno-Functional Competencies</b></h2>
</div><div><div>B-MS PowerPoint</div><div>
S-Vehicles Components and Accessories - Service</div><div>
B-Document Archival, Security and Management</div><div>
S-General Repair</div><div>
B-Vehicle Receiving Process</div><div>
S-Periodic Maintenance</div><div>
B-Business Writing</div><div>
B-MS Excel</div><div>
S-Body and Paint</div><div>
B-Policies and Procedures</div><div>
B-E Synergy</div><div>
B-MS Word</div><div>
B-Products and Services</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Behavioral Competencies</b></h2>
</div><div><div>5 - Achievement Orientation</div><div>
5 - Problem Solving</div><div>
5 - Customer Orientation</div><div>
5 - Execution Excellence</div><div>
5 - Personal Effectiveness</div><div>
5 - Impact and Influence</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Footer</b></h2>
</div><div>The information contained in this Job profile is the property of Al- Sayer Group. It must not be copied or used for commercial or other purposes without prior written consent of the Management of Al-Sayer Group.</div></div></div></div></div>

Career Opportunities: Officer, Customer Relations (14366)

Kerten Hospitality

<div>
 <p>
  Kickstart Your Hospitality Career! ✨
 </p>
 <p>
  <br/>
 </p>
 <p>
  Do you love meeting people and creating unforgettable guest experiences? We&rsquo;re on the lookout for a fresh graduate who&rsquo;s ready to dive into the world of hospitality with us.
 </p>
 <p>
  <br/>
 </p>
 <p>
  What we&rsquo;re looking for:
 </p>
 <p>
  ✔️ Fluent in English
 </p>
 <p>
  ✔️ Energetic, guest-focused, and professional
 </p>
 <p>
  ✔️ Excited to begin a career in a dynamic hotel environment
 </p>
 <p>
  <br/>
 </p>
 <p>
  Role: Guest Relations Officer (Front Office / Guest Services)
 </p>
 <p>
  Where: A 5-star boutique hotel
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Kerten Hospitality, we&rsquo;re all about growth, teamwork, and delivering exceptional service. If you&rsquo;re passionate, eager to learn, and want to be part of a team that makes every stay memorable &mdash; we&rsquo;d love to hear from you!
 </p>
 <p>
  <br/>
 </p>
 <p>
  📩 Send your CV to jmahmoud@kertenhospitality.com
 </p>
 <p>
  and take your first step into hospitality today.
 </p>
 <p>
  <br/>
 </p>
 <p>
  #HospitalityCareers #KertenHospitality #GuestRelations#lebanon
 </p>
</div>


Guest Relations Officer

Khabari International

<p><b>HR and Admin Officer</b></p><p>Company Name: Khabari International</p><p>Job location: Kuwait City</p><p><b>Job description</b></p><p>&middot; Analyze and interpret data to develop insightful reports and support decision-making.</p><p>&middot; Oversee recruitment, selection, and promotion processes to attract and retain top talent.</p><p>&middot; Draft and maintain job descriptions, employment contracts, and terms and conditions of employment.</p><p>&middot; Manage payroll operations and employee pension schemes with accuracy and confidentiality.</p><p>&middot; Handle employee relations, including conflict resolution, mediation, and addressing issues such as bullying and harassment.</p><p>&middot; Plan, prepare, and allocate work assignments in alignment with organizational needs.</p><p>&middot; Assess staffing requirements to identify training and development opportunities.</p><p>&middot; Monitor and manage employee attendance and leave records to ensure compliance and efficiency.</p><p>&middot; Manage front office operations by greeting, welcoming, and directing visitors professionally.</p><p>&middot; Notify relevant staff of visitor arrivals promptly and courteously.</p><p>&middot; Provide administrative support to colleagues, including assistance with courier and mail services.</p><p>&middot; Maintain a clean, organized, and secure reception area in accordance with company policies and procedures.</p><p>Requirements:</p><p>&middot; Proficient in utilizing HR software to streamline operations and enhance efficiency.</p><p>&middot; Skilled in managing sensitive and confidential information with discretion and integrity.</p><p>&middot; Demonstrated strength in organizational and time management abilities to meet tight deadlines.</p><p>&middot; Exceptional communication and interpersonal skills, fostering positive workplace relationships.</p><p>&middot; Highly detail-oriented with a strong focus on accuracy and productivity.</p><p>&middot; Brings 5 to 6 years of hands-on experience in human resources functions and processes.</p><ul><li>Only for those inside Kuwait must be transferrable visa.</li></ul><p>Job Type: Permanent</p><p>Language:</p><ul><li>English (Preferred)</li></ul>

HR and Admin Officer

Bureau Veritas

<div><div><p>RESPONSIBILITIES &amp; ACCOUNTABILITIES</p><ul><li>
Act as a focal point for VOC Kuwait clients when allocated to him/her.</li><li>
Ensure operational processes are smoothly managed for VOC clients.</li><li>
Manage/arrange to create new files.</li><li>
Timely processing of files at all stages.</li><li>
Input of all data necessary for the follow-up of the file into internal tools.</li><li>
Checking VOC/NON VOC items with before creating a file. (after consulting the Technical officer/checking the product list by program)</li><li>
Sending inspection orders to PICs, when applicable.</li><li>
Coordination for inspection with necessary offices, when needed.</li><li>
Make sure all correspondences are filed in the respective files and/or to be traceable.</li><li>
Ensure performance of the scope of work is in accordance with the requirements of each VOC Program.</li><li>
Best efforts to ensure satisfactory co-operation and co-ordination with clients and staff members of BV units (PICs, LO&rsquo;s etc.).</li><li>
Handle incoming requests from customers timely and ensure that issues, if any, are resolved both promptly and accurately within BV rules.</li><li>
Follow up &amp; coordinate with concerned Technical officers/Managers/Team leaders in order to reply to the clients.</li><li>
Sending reminders for FD and Request for inspection/information as per procedures, where applicable.</li><li>
To pass VOC files to Technical Officer for checking of conformity documents when applicable.</li><li>
Consult Technical Officer/VOC Technical Manager for any clarification regarding Test Reports / Test Results / Standards / procedures &ndash; for VOC files.</li><li>
Checking drafts of certificates for VOC programs before issuance.</li><li>
Issuance of certificates for VOC programs.</li><li>
Communicating courteously with customers by telephone, email and face to face.</li><li>
Continuously evaluate and identify opportunities to drive process improvements that positively impact our customer experience providing help and advice to customers, using the organization&rsquo;s products or services.</li><li>
Handling customer complaints when received, keeping the team leader &amp; Quality team updated of it and as required.</li><li>
Reporting of discrepancies and difficulties met in reaching the quality goals or time schedules to team leader.</li><li>
Answering enquiries from LO and clients promptly. (Within hours)</li><li>
Proposal of improvements to Team leader/ VOC Issuing office/technical Manager in daily routines.</li><li>
Perform any other operational tasks as and when required by the management.</li></ul><p>
KNOWLEDGE, SKILLS &amp; EXPERIENCE</p><ul><li>
Fresher / Minimum experience in international trade related activity.</li><li>
Fluent English &amp; Arabic (speak, write and read)</li><li>
Diploma / Bachelor's degree (Science background)</li><li>
Management and communication skills</li></ul><p>
HSE KPIs</p><ul><li>
Comply at all times with all applicable legal requirements, BV Kuwait HSE Policies/guidelines and procedures, client&rsquo;s HSE procedures and code of practices, as applicable.</li><li>
Maintain personal work areas tidy and hazard free and report any deviation/fault/hazard immediately to the location manager/line manager/supervisor.</li><li>
Report immediately any newly identified hazard and participate in devising suitable operational control to eliminate/minimize the pertinent risk.</li><li>
Report immediately any HSE incident and cooperate in investigation.</li><li>
Reporting all incidents and taking action whenever they see an unsafe act or condition</li><li>
Authorized to stop work if condition, situation, environment&hellip;etc is not safe to perform the activity (immediately inform to reporting person (N+1) in the department for further guidance, if this authority is used).</li><li>
Accountable to take care of your own health and safety and that of people who may be affected by what you do or do not do.</li><li>
Accountable for co-operating with others on health and safety, and not interfere with, or misuse anything provided for your health, safety or welfare.</li></ul><p>
KEY COMPETENCIES</p><ul><li>
BV Core &amp; Business values</li><li>
Achievement motivation</li><li>
Teamwork and co-operation</li><li>
Customer service orientation</li><li>
Initiative, Integrity, Confidentiality</li></ul></div></div><p></p>

VOC Contract officer

Holiday Inn

<div><b>Health Club Operation Supervisor</b>
<p>
Do you have a passion for fitness, wellness, and exceptional guest experiences? We are looking for a Health Club Operation Supervisor to oversee daily operations, ensuring smooth service delivery, team efficiency, and a welcoming environment for our members and guests.</p><b>
A little taste of your day-to-day:</b>
<p>
Every day is different, but you&rsquo;ll mostly be:</p>
<p>
Supervising the daily operations of the Health Club, Gym, Pool, and Spa facilities.</p>
<p>
Leading and motivating the team of fitness instructors, lifeguards, spa attendants, and reception staff to deliver outstanding service.</p>
<p>
Ensuring health, safety, and hygiene standards are followed in all areas (pool water checks, equipment maintenance, cleanliness).</p>
<p>
Managing member relations&mdash;resolving concerns, handling feedback, and promoting membership retention and sales.</p>
<p>
Coordinating staff schedules, training, and performance reviews.</p>
<p>
Monitoring stock and equipment needs, coordinating with Engineering and Purchasing for timely support.</p>
<p>
Supporting revenue generation through upselling memberships, spa treatments, and special promotions.</p>
<p>
Preparing daily reports and assisting the Health Club Manager with operational planning and budgeting.</p><b>
What we need from you:</b>
<p>
Previous experience in supervising a health club, spa, or fitness facility (hospitality industry preferred).</p>
<p>
Strong leadership and people management skills.</p>
<p>
Knowledge of health &amp; safety regulations related to fitness, spa, and pool operations.</p>
<p>
Excellent communication skills and customer service mindset.</p>
<p>
Ability to work flexible hours, including weekends and public holidays.</p>
<p>
Fluency in English; additional languages are an advantage.</p><b>
What you can expect from us:</b>
<p>
The chance to work with a global hospitality leader (IHG).</p>
<p>
Competitive salary, service charge, and benefits.</p>
<p>
Training, career development, and opportunities to grow within the IHG family.</p>
<p>
A supportive team culture where your ideas and contributions are valued.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Health Club Operation Supervisor

International Group of Aamina

<p>We are seeking a motivated and results-driven Outdoor Sales Officer to join our sales team. The successful candidate will be responsible for identifying new business opportunities, maintaining strong relationships with existing clients, and achieving sales targets through direct field sales activities.</p><p><b>Requirements:</b></p><ul><li>A valid driver&rsquo;s license</li><li>Fluent in English and Arabic</li><li>Proven work experience as an Outdoor Sales Officer or similar role.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Self-motivated with a results-driven approach.</li><li>Strong organizational and time-management abilities.</li><li>Ability to work independently and under pressure.</li><li>Proficiency in CRM software and Microsoft Office is an advantage.</li></ul><p>Job Type: Full-time</p><p>Pay: KD500.000 - KD600.000 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Sales: 2 years (Preferred)</li></ul><p>Language:</p><ul><li>Fluent English and Arabic (Required)</li></ul><p>License/Certification:</p><ul><li>Drivers License (Required)</li></ul><p>Location:</p><ul><li>Kuwait City (Required)</li></ul>

Hiring Outdoor sales officer

Grand Community Co

<p><b>Job Summary</b></p><p>We are seeking a detail-oriented and proactive Quality Control Officer to ensure the quality, consistency, and compliance of our products/services with company standards and industry regulations. The QC Officer will be responsible for inspecting processes, identifying issues, and implementing improvements to maintain high levels of customer satisfaction and operational excellence.</p><p><b>Key Responsibilities</b></p><ul><li>Conduct inspections and testing of materials, processes, and final outputs to ensure compliance with standards.</li><li>Monitor production and service delivery to identify deviations, defects, or inconsistencies.</li><li>Develop and implement quality control procedures, guidelines, and checklists.</li><li>Maintain accurate records of inspections, test results, and corrective actions.</li><li>Collaborate with operations, production, and management teams to resolve quality-related issues.</li><li>Recommend process improvements and preventive measures to enhance efficiency and quality.</li><li>Ensure compliance with company policies, industry regulations, and client requirements.</li><li>Prepare quality reports and communicate findings to management.</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li>Bachelor&rsquo;s degree in Quality Management, Business Administration, Engineering, or related field.</li><li>Proven experience in quality control, quality assurance, or process auditing.</li><li>Strong analytical and problem-solving skills.</li><li>Attention to detail and ability to identify errors quickly.</li><li>Excellent communication and reporting skills.</li><li>Knowledge of QC tools, ISO standards, and industry best practices.</li><li>Ability to work collaboratively across departments.</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 12 months</p><p>Pay: From KD600.000 per month</p><p>Experience:</p><ul><li>Quality Control : 3 years (Required)</li></ul><p>Location:</p><ul><li>Kuwait City (Required)</li></ul>

Quality Control Manager

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