caregiver scheduler

BrightCare HomeCare

<div>About us

Brightcare Homecare agency in Mandeville, LA seeking help with schduling, adminstravie work and on call as needed. We are professional, innovative and our goal is to to support our clients and their loved ones by providing the most reliable and consistent care services in the Acadiana area.

Our work environment includes:
<ul>
<li>Modern office setting</li>
<li>Fleixible office hours</li>
<li>Ability to work remotely some days
</li><li>Growth opportunities</li>
<li>Casual work attire</li>
<li>Safe work environment</li>
<li>On-the-job training</li>
</ul>
STAFFING/CAREGIVER COORDINDATOR JOB DESCRIPTION

Reports to:

Agency Director

Summary

The Staffing/Caregiver Coordinator is responsible for development and continual monitoring of the work schedules and needs of Caregivers to meet patient care needs, adjusts staffing according to available staff and reports changes to appropriate supervisors, assure accuracy of the time reports, verify hours worked daily, overtime hours and calculate staffing based on adjusted census daily working to minimize overtime through aggressive recruitment, hiring, training, and retention programs according to need. They must have strong organizational and communication skills, be able work effectively with a team, and adapt to changing priorities and circumstances.

Portrait of Staffing Coordinator

1. Familiar with and comfortable working on computers.

2. Possess good phone and customer service skills.

3. Ability to coordinate and perform multiple tasks.

4. Understand basic math and accounting principles.

5. Excellent written/grammatical skills.

6. Good communication and problem-solving skills.

7. Self-starter/Resilient.

8. Work well with others.

9. Coordinate care for clients with BCHC Team. Healthcare experience a bonus.

10. Audit inflow of paperwork and documentation to remain compliant with state standards.

Primary Responsibilities

1. Assist with answering phones, office organization and management.

2. Staffing of all in-home care cases via caregivers or self.
3. Coordinate with Director and assist with interview and orientation process of caregivers weekly.

4. Understanding and utilizing the Wellsky staffing software to its best potential.

5. Monitoring and updating daily schedules via computer software for payroll and billing accuracy including trouble shooting/correcting missed clock ins/outs or overlaps.

6. Communicate and notify clients/caregivers daily about schedule needs or changes.

7. Develop and monitor the caregiver mentoring program with the goal of caregiver retention.

8. Monitor and update client care plans as needs change.

9. Educate Caregivers on trending concerns when identified.

10. Contribute to companywide ideas for recruiting and marketing of services.

11. Complete training on intake call sales techniques.

Knowledge and Skills Requirements
<ul><li>Time Management: The ability to effectively manage your own time, as well as the time of others, is essential for a scheduler. You need to be able to prioritize tasks, manage multiple schedules, and ensure that everyone stays on track.</li></ul>
<ul><li>Attention to Detail: As a scheduler, you need to be detail-oriented and able to catch mistakes before they become problems. You should have strong organizational skills and be able to keep track of many different schedules and deadlines.</li></ul>
<ul><li>Communication Skills:The ability to communicate clearly and effectively is essential for a scheduler. You need to be able to explain schedules and deadlines to management, team members, clients, and be able to respond to questions and concerns in a timely manner. Must be able to spend a lot of time on the phone communicating with caregivers and clients.
</li></ul><ul><li>Problem Solving Skills: Scheduling often involves dealing with unexpected problems and challenges, so it&rsquo;s important to have strong problem-solving skills.
</li></ul><ul><li>Technology Skills:Many scheduling tasks are done using software and other digital tools, so it&rsquo;s important to have a good understanding of technology. You should be comfortable using scheduling software, spreadsheets, and other tools to manage schedules and track progress.</li></ul>
<ul><li>Flexibility: A scheduler should be flexible and adaptable. Projects can change quickly, and you need to be able to adjust schedules and priorities accordingly. You should be able to work well under pressure and be able to handle changing deadlines and priorities with ease. Ability to be available outside of typical office hours is a must.</li></ul>
<ul><li>Caregiving experience or ability a plus.</li></ul>
<ul><li>Must be authorized to work in the United States.</li></ul>

Work Hours

8:00 AM &ndash; 4:00 PM at office with some flexibility (nights and weekends with on call compensation)

Workload is expected to be 70% in office and 30% in the field.</div>

Scheduling/Caregiver Coordinator Home Care Mandeville

Rose Senior Living

<div>Required Experience:
**Must have experience scheduling staff in a senior living or healthcare setting **
**Must have previous caregiver and medication pass experience. Must also have the flexibility to occasionally cover unfilled shifts as needed **
Position Title: Secondary Scheduler
Department: Health Services
Schedule: Part time, 24 hours/week
Pay: Starting at $19.00-$21.00 per hour. The position is nonexempt/hourly. The actual pay offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors.
Reports to: Director of Health Services
Who we are:
Walk through our doors and see the difference in the future with senior living and care. We provide upscale resort style living located in beautiful Novi, Michigan. Life Care Services is a premier provider of senior living in the nation. Our Rose Senior Living Providence Park location is at 47400 Heritage Drive located on the Providence Park Hospital campus. It boasts stunning views of the ITC trail and is nestled in a beautiful natural setting full of wooded areas and Michigan wildlife.
Rose Senior Living offers more than just a job. Our team of passionate professionals enhances the lives of seniors in our community every day. We are looking for more team members who are ready to serve, who want to make an impact, and who enjoy creating memorable experiences for others.
You will enjoy:
<ul><li>Medical, Dental, and Vision Insurance
</li><li>Now Offering DailyPay!
</li><li>401(k) with company match
</li><li>Discount on Edward Rose &amp; Sons apartments for FT and PT team members
</li><li>Employee assistance program
</li><li>PTO earned from day one
</li><li>Discounted or Free meals
</li><li>Unlimited referral bonuses
</li><li>Employee discounts on home furnishings, car rentals, media and activities
</li><li>Your personal and professional growth is important to us, so we provide continual professional training and career advancement opportunities.
</li><li>You will enjoy being part of a great team in a fun, engaging work environment!
</li></ul>Who you are:
Dependable <ul><li>- more reliable than spontaneous
</li><li>Must be able to participate in on-call rotation with clinical team
</li><li>Excellent problem-solving and analytical skills
</li><li>People-oriented - enjoys working with staff and managers to assure the scheduling needs of the community
</li>Adaptable/flexible <li>- enjoys doing work that requires frequent shifts in direction
</li><li>At least one year of scheduling/staffing experience in a healthcare setting mandatory
</li><li>Must be willing to work as a medication aide/caregiver when needed
</li><li>Must be comfortable with Microsoft office products (Word, Excel)
</li><li>Excellent computer skills a must, able to work with scheduling software
</li></ul>General Summary:
The secondary scheduler is responsible for accurately maintaining care staff schedules to meet the needs of the community when primary scheduler is unavailable. The secondary scheduler must be an excellent communicator and have the ability to multi-task in our fast paced and active community. 
Essential Job Duties:
<div><ul><li>Coordinates and schedules clinical staff.
</li></ul><ul><li>Ensures adequate staffing coverage for assisted living and memory care neighborhoods, manages call-outs, and maintains shift coverage to meet the mandatory requirements of the facility staffing ratios.
</li></ul><ul><li>Reviews time off requests submitted by staff,and communicates with staff in a timely manner regarding accommodations.
</li></ul><ul><li>Posts employees&rsquo; schedules at least 30 days in advance of the scheduled period, at minimum by the 15 th of each month.
</li></ul><ul><li>Communicates employee status changes to Human Resources as needed.
</li></ul><ul><li>Assists nurse management with administrative and clerical tasks.
</li></ul><ul><li>Tracks attendance for staff; informs management of employees who have excessive tardiness or absences.
</li></ul><ul><li>Updates timecards with applicable corrections and proper coding and ensures timecard exception forms are completed in compliance.
</li></ul><ul><li>Approves bi-weekly timecard process for payroll.
</li></ul><ul><li>May be required to fill in for open Caregiver and/or Medication Aide shifts (if properly credentialed).
</li></ul><ul><li>Walk every floor/unit in the morning and at shift change in the afternoon to verify coverage is accurate as per the schedule.
</li></ul><ul><li>Notify DOHS and HR as needed of any no call/no shows via email including last day work.
</li></ul><ul><li>Enter calls off, PTO, or UTO in scheduling software
</li></ul><ul><li>Update staffing changes in real time using scheduling software to depict staffing needs accurately.
</li></ul><ul><li>Provide support to Caregivers and Medication Aides as needed.
</li></ul><ul><li>Assist with medication administration as directed by clinical leadership
</li></ul><ul><li>Ensure schedule accuracy, printing daily, and posting in designated areas.
</li></ul><ul><li>Monitor employees&rsquo; badges and uniforms. Notify manager of staff not compliant with uniform requirements.
</li></ul><ul><li>Remain on-call for staffing needs.
</li></ul><ul><li>Maintains consistent and clear communication between staff members and leadership.
</li></ul><ul><li>Contact caregivers to fill shifts, implement shift changes and communicate assignment changes to team members.
</li></ul><ul><li>Maintain accurate schedule in scheduling software/program.
</li></ul><ul><li>Timely response of scheduling phone while on-call.
</li></ul><ul><li>Assist with setting up training schedules for new employees.
</li></ul><ul><li>Must be accessible to staff.
</li></ul></div>Life Care Services is an Equal Opportunity Employer 
A history &amp; physical exam, tuberculin skin test or chest X-ray, drug screen, criminal background screening, employment references from previous employers, and verification with the OIG list of excluded individuals/entities to confirm your eligibility to work in health care is required. 
This organization participates in E-Verify</div>

Secondary Clinical Scheduler - Part Time

SYNERGY HomeCare

<div>Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Scheduling Coordinator, you will feel appreciated, recognized, and rewarded.

Do you:
<ul>
<li>Enjoy serving others?</li>
<li>Place importance on details in your work?</li>
<li>Excel at matching caregivers with clients?</li>
<li>Enjoy building relationships with clients and caregivers?</li>
</ul>
We have an opening for a Scheduling Coordinator who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. We are seeking a Scheduling Coordinator to join our independently owned and operated national agency.

Intake Coordinator Benefits include:
<ul>
<li>Competitive salary</li>
<li>Paid earned vacation and travel allowances.</li>
</ul>
Scheduling Coordinator Primary Responsibilities:
<ul>
<li>Schedule caregivers with clients and communicate to all parties</li>
<li>Confirm and update caregiver availability including vacation, sick time, and holidays</li>
<li>Document skills and attributes of caregivers to ensure strong matching to clients</li>
<li>Follow up with new caregiver hires to explain the scheduling process</li>
<li>Establish a great rapport with caregivers and clients</li>
</ul>
Scheduling Coordinator Requirements:
<ul>
<li>Experience &ndash; Five years experience in a home care setting as a Scheduler</li>
<li>Education &ndash; High school diploma</li>
<li>Skills &ndash; Exceptional customer service skills, time management skills, excellent communication skills</li>
<li>Characteristics &ndash; This is an autonomous position, so we&rsquo;re looking for individuals that are self-motivated and willing to learn.</li>
</ul>
If you would like to join our outstanding team at SYNERGY HomeCare, apply today!</div>

Scheduler with HomeCare Experience neeeded

HomeWell Care Services St. Louis

<div><div><div>Benefits:</div>
<ul><li>Community events</li>
<li>On-the job-training</li>
<li>Continuous learning</li>
<li>Workshops and seminars</li>
<li>Career coaching and mentorship</li>
<li>Referral bonuses</li>
<li>Performance bonuses</li>
<li>Gift card and prizes</li>
<li>Employee Recognition Programs</li>
<li>Retirement plan</li>
<li>Paid time off</li>
</ul></div><div><div>Job Summary: 
Under the direction of the VP of Operations, the Scheduling Coordinator ensures clients receive exceptional care by coordinating caregiver staffing and matching caregiver availability and skills with client needs. This role involves filling open shifts, supporting daily administrative tasks such as answering phones and assisting with payroll, and helping maintain smooth agency operations. The ideal candidate is highly organized, analytical, able to solve problems independently, and remains calm and positive in fast-paced or high-pressure situations.
 
 
Qualifications:
</div><ul><li>High school diploma required; BA or BS preferred</li>
<li>Minimum 2 years of related experience in office management, scheduling, or healthcare</li>
<li>Caregiving background helpful but not required</li>
<li>Basic knowledge of accounting or bookkeeping principles</li>
<li>Strong written and verbal communication skills and professional phone etiquette</li>
<li>Excellent organizational, time-management, and multitasking abilities</li>
<li>Proficiency in Microsoft Office and general computer applications</li>
<li>Strong problem-solving skills, analytical thinking, and sound judgment</li>
<li>Ability to work well under pressure and manage multiple priorities</li>
<li>Professional, positive attitude with strong leadership qualities</li>
<li>Flexible schedule with availability to work weekends as needed</li>
</ul><div>Key Responsibilities:</div>
<ul><li>Schedule client shifts with qualified caregivers based on skills, availability, and client needs</li>
<li>Assist with recruiting, interviewing, and hiring caregivers</li>
<li>Communicate assignments and schedule changes with caregivers and clients</li>
<li>Provide coaching to caregivers and address concerns with families when needed</li>
<li>Help cover open shifts, including occasional evenings and weekends</li>
<li>Maintain accurate records of caregiver availability, assignments, and client care needs</li>
<li>Notify the team, caregivers, and clients of staffing changes or scheduling updates</li>
<li>Support the Care Director and coordinate staffing needs with the hiring team</li>
<li>Provide general administrative support and respond to phone or email inquiries</li>
<li>Process agency invoicing and payroll while ensuring accuracy and resolving discrepancies</li></ul> 
<div> 
</div><div>Why HomeWell Care Services: At HomeWell Care Services of St. Louis, we prioritize the well-being of our clients and employees. We are committed to providing a supportive and nurturing environment where every team member feels valued and empowered. Join us in making a difference in the lives of those we care for.</div>
</div>
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.</div>

Scheduling Coordinator

Winning Assistants

<div>Job Title: Healthcare Scheduling Virtual Assistant
Position type: Part-time
Work hours: 9:00 AM &ndash; 1:00 PM (Mountain Time Zone &ndash; MST)
Work days: Monday to Friday
Salary: $5 &ndash; $6 per hour depending on experience
Job code: SF-Interim
Workplace: Remote
Preferred Candidate Location: Philippines
About the Role
We are looking for a reliable and detail-oriented Virtual Assistant with prior experience in healthcare or home care scheduling. This role focuses heavily on caregiver scheduling, client and caregiver communication, and handling frequent schedule changes with professionalism and calm.
The ideal candidate can work independently, communicate confidently on the phone, de-escalate sensitive situations, and maintain accurate documentation while operating in a fast-paced healthcare environment. Strong customer service skills and attention to detail are essential.
Scope of Work/ResponsibilitiesScheduling &amp; Coordination<ul><li>
Create and maintain daily/weekly caregiver schedules based on client care plans and authorized hours
</li><li>Assign caregivers to clients based on availability, skills, location, and client preferences
</li><li>Proactively fill open shifts and confirm caregiver attendance
</li><li>Manage last-minute call-offs, schedule changes, and coverage gaps
</li><li>Ensure scheduled services align with approved hours and care plans
</li><li>Support client onboarding, including start-of-care scheduling and logistics
</li></ul>Communication &amp; Customer Service<ul><li>
Handle inbound/outbound calls related to scheduling, availability, and service changes
</li><li>Communicate schedule updates to clients/families calmly and professionally
</li><li>Respond to client/caregiver inquiries via phone, email, or messaging platforms
</li><li>De-escalate sensitive/time-sensitive situations using strong soft skills
</li></ul>Documentation &amp; Admin Support<ul><li>
Document schedule changes, missed visits, cancellations, and attendance accurately
</li><li>Notify internal staff/billing teams of missed visits or claim-impacting changes
</li><li>Maintain accurate records in scheduling systems and shared documentation tools
</li><li>Assist with document prep (reports, spreadsheets, presentations)
</li><li>Manage emails/texts: sorting, prioritizing, responding, sending updates/newsletters
</li></ul>Tools &amp; Systems<ul><li>
Access Care (preferred, not required)
</li><li>DialPad (preferred, not required)
</li><li>Microsoft Word &amp; Excel (required)
</li><li>Outlook (required)
</li><li>Slack, Salesforce, WhatsApp, Skype (as applicable)
</li></ul>Performance Metrics &amp; Success Indicators<ul><li>
Accuracy and consistency of caregiver scheduling
</li><li>Reduction in missed visits/unfilled shifts
</li><li>Growth in successfully scheduled service hours
</li><li>Timely and accurate documentation
</li><li>Quality of communication with clients and caregivers
</li>Reliability during scheduled working hours 
<li>
</li></ul> 
 
Requirements 
 
Required Skills &amp; Qualifications<ul><li>
Strong spoken and written English
</li><li>Excellent phone presence and confidence handling calls
</li><li>Outstanding customer service + communication skills
</li><li>Highly organized and detail-oriented
</li><li>Calm and professional in difficult conversations
</li><li>Comfortable in a fast-paced, constantly changing environment
</li><li>Reliable, accountable, proactive, and able to work independently
</li></ul>Preferred Qualifications<ul><li>
Healthcare or home care scheduling experience
</li><li>Medical Administrative Assistant / Patient Care Coordinator experience
</li><li>Bilingual in Spanish (preferred, not required)
</li></ul>Basic requirements<ul><li>
Must be proficient in speaking and writing English very clearly</li><li>
Must have relevant work experience</li><li>
Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]</li><li>
Must be available for video meetings with your camera on (when needed)</li></ul>
Technical requirements<ul><li>
Device: Reliable laptop or desktop computer.</li><li>
Internet: High-speed connection (minimum 10 Mbps).</li><li>
Audio: Noise-canceling headset.</li><li>
Video: Webcam for virtual meetings.</li><li>
Workspace: Quiet, professional environment.</li></ul> 

Benefits 
<ul><li>
Dedicated HR &amp; Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.</li><li>
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.</li><li>
HIPAA &amp; Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.</li><li>
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.</li><li>
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client&rsquo;s needs and schedule.</li><li>
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.</li><li>
Access to Tools &amp; Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.</li><li>
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.</li></ul>
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.</div>

Healthcare Scheduling Virtual Assistant

Applied Home Care

Position: Office Administrative AssistantLocation: Tucker, GA Wage: $18-20.00/hr Hours: On-call every other weekend with company phone for assistance10:00-5:00 5 days per week with 30 min lunch breaksPayday: Bi-weekly Travel: Some travel required (Normally to perform background checks, package and/or office supply pick ups. No more than 10-15 miles)Key Responsibilities:<ul><li>Client Care:</li><li>Assist management with client intakes, assessments, and wellness visits.</li><li>Collaborate with clients, families, care partners, and referral sources for satisfaction.</li><li>Onboarding:</li><li>Assist with background checks, orientations, and new hire paperwork.</li><li>Manage client and caregiver schedules and ensure good caregiver-client matches.</li><li>Enter shifts into proprietary scheduling software and provide coaching to caregivers.</li><li>Clerical:</li><li>Perform office tasks like filing and answering phones.</li><li>Maintain databases for clients and employees.</li><li>Use mid-level to advanced Microsoft Office tools for day-to-day tasks.</li><li>Knowledge of computer navigation and be technology savyy.</li></ul>Required Qualifications:<ul><li>Experience in home care, administrative assisting, schedule management, and office assisting.</li><li>Proven background in care management, particularly with geriatric populations.</li><li>Proficient with Microsoft Office (Word, Excel, Outlook).</li><li>Valid driver's license and auto insurance.</li></ul>Ideal Candidate Traits:<ul><li>Strong oral and written communication skills.</li><li>Independent, organized, and self-motivated with attention to detail.</li><li>Ability to maintain confidentiality and demonstrate integrity.</li><li>Able to communicate clearly with patients over the telephone and in person.</li><li>Resolve any medical-administrative problems and keep lines of communication open with staff to ensure high employee morale and a professional, healthful clinic atmosphere</li></ul>QUALIFICATIONS THAT WILL GIVE YOU THE LEADING EDGE:&middot; Bachelor's in business administration, healthcare administration, Human Resource Management or related fields&middot; Familiar with basic medical terminology, insurance company operating procedures, regulations, billing requirements and government reimbursement programs.&middot; Able to recognize, analyze and prioritize problems; experience with process improvement theories.&middot; Displays an outgoing, warm, and helpful attitudeThis role is well-suited for someone with previous experience in administrative roles, especially in healthcare or home care settings. If you&rsquo;re interested, apply today!Pay: $18.00 - $20.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Office Administrative Assistant

Comfort Keepers

<div>The Scheduling Manager is responsible for accurately scheduling qualified caregivers/CNAs based on all new and current clients. The Staffing Manager may also assist with interviewing and training new caregivers/CNAs. One year scheduling experience required. DHS background clearance required.

Benefits: Monday - Friday 8am-4:30pm 40 hour work week. Paid 10 holidays off. plus 128 hours of PTO/year. Weekly paychecks. Medical Insurance, Vision, Dental, and Life. Paid Lunches on site. In-Person based out of St Cloud, MN.

Job Duties:
<ul>
<li>Match caregivers to clients based on personality, skill, client's scheduling needs, and caregivers' availability.</li>
<li>Assist Client Case Managers as needed.</li>
<li>Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.</li>
<li>Assist with hiring and training.</li>
<li>Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns).</li>
<li>Effectively and accurately communicate with caregivers, clients, case managers, and office staff.</li>
<li>Communicate staffing needs with the team.</li>
<li>Answer incoming calls in a friendly, professional, and knowledgeable manner.</li>
<li>Build plans and shifts to match insurance codes.</li>
<li>Monitor electronic clocking in/out and late alerts. Track attendance and illness log.</li>
<li>Demonstrate professional and effective communication</li>
<li>Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.</li>
</ul>
Please call 320-230-9939 with any questions. We look forward to hearing from you!</div>

LPN Scheduling Manager

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