cargo agent

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is one of the world&rsquo;s largest air and travel services providers; offering ground handling, cargo, travel and catering &amp; retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience.
</p><p>As Cargo Agent you will have to perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout Cargo Operations (Export and Import)
</p><p>In this role you will:
</p><ul><li>Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
</li><li>Follows the day-to-day operations related to own job
</li><li>Discusses safety concerns openly and reports them to the relevant supervisor
</li><li>Complies with relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
</li><li>Guides and assists the team of Loaders and Equipment Operators in cargo handling activities build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards
</li><li>Inspects and validates against relevant documentation and counts goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures
</li><li>Enters data manually or automatically in the cargo systems in a timely manner
</li><li>Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail
</li><li>Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc) in line with IATA manuals
</li><li>Performs all related cargo handling activities and operates equipment as required (tow trucks, forklifts, etc) for movement of loads.
</li><li>Loads and unloads cargo from ULDs / Aircrafts and Trucks as appropriate in a timely manner
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p>To be considered for this role, you should meet the below requirements:
</p><ul><li>O level (Minimum of 10 years of schooling required) or Higher Secondary (12 years schooling)
</li><li>Experience of 2 years in Logistics and Cargo
</li><li>Good Communication in English both written and spoken
</li><li>Valid UAE or GCC license for operating equipment
</li></ul><p>Our services on the ground keep the world in the air. We&rsquo;re one of the largest air services providers in the world, and you&rsquo;ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We&rsquo;re growing fast, and we&rsquo;re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make. Be a part of our success story - if you want to join us, visit dnata.com/careers to apply.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers . Further information on what&rsquo;s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</p></div>

Cargo Agent

BGL EXPRESS CARGO COMPANY-KSA   شركة بي جي ال اكسبرس للشحن

<div>
 <p>
  <span>
   CARGO SALES AGENT -CSA SALES
  </span>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time, on-site position for a Cargo Sales Agent (CSA Sales) located in Jeddah and Riyadh. The role involves managing client relationships, promoting sales of logistics and cargo services, providing exceptional customer service, and ensuring client satisfaction. The Cargo Sales Agent will identify new business opportunities, provide expert advice on cargo insurance and transport solutions, and ensure smooth communication between clients and the company&rsquo;s operational team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Strong Communication and Customer Service skills, with the ability to professionally interact with clients and resolve inquiries.
  </li>
  <li>
   Sales expertise to identify and close business opportunities in logistics and cargo services.
  </li>
  <li>
   Knowledge of Insurance processes related to cargo handling and shipping solutions.
  </li>
  <li>
   Willingness to participate in Training programs to stay updated with market trends and internal systems.
  </li>
  <li>
   Ability to thrive in a fast-paced, client-focused environment with strong problem-solving skills.
  </li>
  <li>
   A bachelor&rsquo;s degree in Business, Logistics, or a related field is a plus.
  </li>
  <li>
   Experience in the logistics or cargo industry is an advantage.
  </li>
  <li>
   Fluency in English and Arabic is a plus.
  </li>
 </ul>
</div>


CARGO SALES AGENT -CSA SALES

Avex Cargo

<b>Job Description <br> </b><ul>
 <li>Undertake marketing projects for the benefit of our<br> Company.<br> </li>
 <li> Organize creative campaigns and promotional events<br> that can make a difference for our company s success<br> according to trends and customer requirements.<br> </li>
 <li>Passionate for the  art  of marketing and will have<br> an abundance of ideas for building efficient<br> strategies.<br> </li>
 <li>Must bring forth a strong arsenal of techniques and<br> methods to promote our products, services and public<br> image.<br> </li>
 <li>Goal is to reach out to the market and cultivate the<br> customer s interest in our products and services in<br> ways that strengthen our reputation and facilitate<br> our continuous growth.<br> </li>
 </ul>

Cargo Operations Agent

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS</b></h2>
</div><div><p>
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><p>
The work of Agent Cargo includes computer data entry; prepares all flight documents; interfaces with U.S. Customs; prepares all import and export documentation, and accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations. Complies lists of customers for use as sales leads. Solicits orders or talks with customers to complete sales. Quotes prices and terms and prepares sales contracts for orders obtained. Estimates date of delivery to customer, based on knowledge of company&rsquo;s delivery schedules. Moves cargo up to 70lbs. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors&rsquo; activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Ability to handle the stress of a fast-paced eight-hour shift.</li><li>
Ability to drive all cargo handling equipment.</li><li>
Ability to step up to an above ground level.</li><li>
Retrieve import/deliver export documents to and from aircraft.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>HS Diploma, GED or Equivalent</li><li>
Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads</li><li>
 Must be at least 18 years of age if position requires driving cargo handling equipment\</li><li>
Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.</li><li>
**Must be available to work overnight shifts**</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
</div><div><ul><li>Ability to read, write, fluently speak and understand the English language.</li><li>
Minimum typing speed of 30 WPM.</li><li>
Ability to concentrate on detail.</li><li>
Ability to learn PC skills and apply knowledge.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements/Working Conditions</b></h2>
</div><div><ul><li>Ability to lift up to 70 lbs. No exceptions.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Office Agent Cargo

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. To ensure efficient day to day Cargo Operations within the location by guiding and directing the team and adhering to EKSkyCargo procedures.<br>
</p><p></p><br>
<ul><li>Plan, organise and co-ordinate the operational activities to ensure optimal efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and GHA/third party contractors as appropriate.
</li><li>Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, and where there are shortcomings, to address these appropriately and timeously. Where appropriate, make recommendations and implement process improvement with GHA.
</li><li>Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo
</li><li>Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies
</li><li>Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies
</li><li>Investigate and respond to queries, complaints and claims received from internal and external customers in an efficient and timely manner, restoring customer confidence
</li><li>Update and maintain Cargo Systems in order to provide the requisite customer service information and produce and analyse periodic reports and statistics
</li><li>Supervisory accountabilities:
<br>
<ul><li>Motivate, train and give feedback to staff to ensure all tasks are completed on time and to ensure high standard of service is maintained. Provide on the job training and manage performance, including corrective action. Undertake performance appraisals and development planning
</li><li>Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner.
</li><li>Deputise for the Cargo Manager where no senior manager is on duty and/or act as the Duty Manager e.g. Freighter.<br>
</li></ul></li></ul><p></p><br>
<p>Educated to A-Level (or equivalent) with at least 5 years experience in a Cargo Operations environment, including at least 3 years as a Senior Cargo Agent with previous experience in team leading.
</p><p>OR
</p><p>Educated to Degree (or equivalent) with at least 2 years experience in a Cargo Operations environment, including at least 1 year experience as a Senior Cargo Agent with previous team leading experience and completion of supervisory training.<br>
</p><p></p><br>
<br>
<h5 class="jobSectionHeader"><b>Qualification<br>
</b></h5><p></p><br>
<p>Knowledge of Dangerous Goods regulations and currently holds / has previously held a DG certificate
</p><p>Knowledge of Advanced Load Control, Weight &amp; Balance procedures and Live Animal Regulations
</p><p>PC based skills including Microsoft Word/ Excel/ E-mail
</p><p>Analytical and numeracy skills
</p><p>Fluency in English and the language of the country you are working is essential.<br>
</p><p></p><br>
<p>Other job related information
</p><p>Shift pattern
</p><p>The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.
</p><p>Please note that you must have the right to live and work in Egypt.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Competitive salary.</p></div>

Cargo Officer

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata Airport Operations&rsquo; vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passenger and 140 scheduled airlines annually.
</p><p>As a <b>Cargo Customer Service Agent </b>you will, provide existing and potential customers with consistent quality service promoting and selling all products and services including a comprehensive sales / system support and information brokerage service to customers with regards to all products rates, details, bookings, connections and regulations.
</p><p><b>In this role, you will:
</b></p><ul><li>Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.
</li><li>Ensures safety of staff and that they have the skills, knowledge, and confidence to work safely by providing support, direction for the desired safety behaviours and leading with safety.
</li><li>Implements departmental policies, processes, procedures and provides instructions to the team on the day of operations.
</li><li>Implements day-to-day operations assigned and ensures compliance with the established standards and procedures.
</li><li>Contributes to the identification of opportunities for continuous improvement of systems, processes and practices, cost reduction and productivity improvement.
</li><li>Attends to queries from customers on export or import of freight to ensure that all information is provided in a timely and accurate manner.
</li><li>Follows up on customer complaints by attending to them and recording them and initiating relevant action on functional and operational issues to ensure customer satisfaction and long-term relationships using specific software programme.
</li><li>Ensures staff are aware about changes such as new destinations, tariff, fuel surcharge, embargo restrictions and specific guidelines given to customers for shipments like AVI/HUMPER/DGR/VUN in order to disseminate accurate and prompt information.
</li><li>Supports Cargo Customer Service Supervisor to compile statistics to generate the required reports on the sales/revenue which needs to be handed over to revenue accounts on a daily basis to ensure that correct rates are applied and payments ae claimed from respective agents as well as service levels.
</li><li>Maintains Cargo Contact Centre database by obtaining correct and updated details of customers and same to be updated in the database application year. Updates all new information regarding embargos, restrictions and Agent/Airline contact details in Call Centre Rate System.
</li><li>Manage the Calogi Helpdesk mailbox and ensure timely correspondence to customers on queries / issues.
</li><li>Participate in commercial activities of dnata Cargo whenever required by the management.
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p><b>To be considered for the role, you must meet the below requirements:
</b></p><div><ul><li>High School with a Certificate (12 years of schooling) and 2-4 years of experience in customer services oriented department of an airline or similar experience in a service Industry.
</li><li>Proficient understanding of airlines&rsquo; customer service product (specific airport related requirements).
</li><li>Proficient IT and Computer Literacy.
</li><li>English Language Skills: Level 5.
</li><li>Basic Safety Awareness Skills.
</li><li>Basic Planning and Organizing Skills.
</li><li>Proficient Communication Skills.
</li><li>Proficient Negotiation Skills.
</li><li>Basic Customer Management Skills.
</li></ul></div><p>Our services on the ground keep the world in the air. We&rsquo;re one of the largest air services providers in the world, and you&rsquo;ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We&rsquo;re growing fast, and we&rsquo;re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.<br>
</p><p></p><br>
<h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p></div>

Cargo Customer Service Agent

Versar Global Solutions

<div>
 <strong>
  This Opportunity
  <br/>
  <br/>
 </strong>
 Perform all tasks associated with the safe and correct operation of the Air Terminal as directed by management, regulations, policies, Instructions and the Performance Work Statement.
 <br/>
 <br/>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operate GATES/GDSS systems as required.
  </li>
  <li>
   Assists with data base integrity by reviewing all required GATES reports when requested.
  </li>
  <li>
   Ensure cargo and baggage are properly handled utilizing the load plan lAW applicable instructions.
  </li>
  <li>
   Validate, select, stage and load aircraft IAW applicable guidance.
  </li>
  <li>
   Build-up/ break-down baggage/mix pallets, multi-pallet trains and loose cargo.
  </li>
  <li>
   Offload/ on load cargo on surface and air conveyance.
  </li>
  <li>
   Accurately weigh and record cargo and baggage.
  </li>
  <li>
   Ensure all Performance Work Statement (PWS) requirements are properly and accurately accomplished.
  </li>
  <li>
   Perform terminal inventories.
  </li>
  <li>
   Properly store and facilitate onward movement of all cargo.
  </li>
  <li>
   Coordinate timely cargo and mail pick-up/release.
  </li>
  <li>
   Reconfigure cargo to meet aircraft envelope.
  </li>
  <li>
   Accomplish manual procedures when systems are down.
  </li>
  <li>
   Escort trucks, buses, personnel and other surface conveyances.
  </li>
  <li>
   Ensure maximum aircraft utilization based upon available airlift and existing port backlogs.
  </li>
  <li>
   Facilitate on-time aircraft departures.
  </li>
  <li>
   Ensure all trash is removed from aircraft other than AMC Contracted Aircraft.
  </li>
  <li>
   Ensure water coolers, ice chests and freezer are stocked with water and ice for each shift.
  </li>
  <li>
   Ensure all vehicles are parked per the published vehicle parking plan.
  </li>
  <li>
   Perform Wing-Walker duties.
  </li>
  <li>
   Process cargo lAW applicable instructions.
  </li>
  <li>
   Operate K-loaders, forklifts, buses, tugs, vans or other required vehicles safely, inspect daily utilizing check lists and AFTO forms and ensure vehicles in need of repair or service are properly turned in to maintenance.
  </li>
  <li>
   Perform Cargo Processing, Special Handling, and Load Planning functions in accordance with AFI24-605, Volumes, DTR 4500-9 1Parts 2 and 3, and AFJMAN 24-204 and other applicable instructions.
  </li>
  <li>
   Perform Joint Inspections.
  </li>
  <li>
   Perform aircraft ground services IAW Air Force Occupational Safety and Health Standard (AFOSHSTD) 91-100, T.O. 00-25-172, AFI 11-218, and applicable aircraft T.O.&rsquo;s.
  </li>
  <li>
   Position, deposition, connect, disconnect to / from aircraft all ground support equipment to include 150 lb Halon Fire Bottles.
  </li>
  <li>
   Perform follow-me marshaling to include blocking, chocking, wingtip/tail clearance guard duties.
  </li>
  <li>
   Perform pushback and towing duties for all transiting aircraft.
  </li>
  <li>
   Wash AGE equipment as scheduled.
  </li>
  <li>
   Store and park AGE equipment per the published parking plan.
  </li>
  <li>
   Operate/inspect light carts positioned on aircraft parking locations.
  </li>
  <li>
   Perform supplemental duties in Aircraft Services or other work centers as required by Supervisor, Lead and Management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in Air Terminal Ground Handling Services is preferred.
  </li>
  <li>
   Must have computer skills and be able to operate a variety of computer programs. Must be detail oriented, motivated and drive to perform at a high level.
  </li>
  <li>
   Must be able to comprehend English to include reading and writing.
  </li>
  <li>
   Must maintain a valid driver&rsquo;s license.
  </li>
  <li>
   You will be required to maintain a valid passport.
  </li>
  <li>
   You will be required to maintain authorization for a CAC card.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Great interpersonal skills.
  </li>
  <li>
   Customer service oriented.
  </li>
  <li>
   Team player.
  </li>
  <li>
   Ability to multi-task.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Versar Global Solutions
  <br/>
  <br/>
 </strong>
 Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations.
 <br/>
 <br/>
 Versar Global Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
 <br/>
 <br/>
</div>


Air Freight Specialist

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