cargo operations manager

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose 
</h5> A World leader in air cargo. We possess a geographical advantage that enables us to reach over 140 destinations across 6 continents. We are able to cater to two-thirds of the world&rsquo;s population in just 8 hours and serve major international trade regions quickly and efficiently. Our SkyCargo group works in partnership to facilitate global trade and connect customers with their destinations. We have a young, efficient, wide-bodied fleet, with ample capacity to transport cargo through our state-of-the-art, multi-airport hub in Dubai and adapt to our customers ever-changing needs. 
<div>The role will be to support SkyCargo network operations in identifying and analysing the root cause behind operational non-conformities that result from operational reports, safety incidents, system generated non-conformance reports and external/internal audits. Based on the analysis conducted, the job holder is responsible for providing cargo operations conformance manager and Regional Manager Operations (RMO) with recommendations for corrective and preventive action ensuring these are communicated, implemented and audited from time to time to ensure relevance and consistency in application. Be the focal point for audits by external parties, both Regulatory (safety and security) as well as customers during their audit, corrective actions formulation and communication with responsible stakeholders for an effective implementation. Perform and lead safety investigations that has impacted operational safety.
</div>In this role you will:
<ul><li>Source information and statistics regarding operational non-conformities via system generated reports. Ensure that information received via these reports are accurate and conduct preliminary analysis, identifying trends by work location, process, customer and product. Work closely with management in identifying whether these non-conformities are the result of human error or a shortfall in operating procedures / work instructions providing recommendations and gaining management buy-in for corrective action / service recovery as deemed appropriate.
</li><li>Act as the central focal point consolidating all customer feedback and operational report discrepancies, conduct investigations to identify root cause of discrepancy using both qualitative and quantitative tools. Work closely with network management and quality assurance gaining buy-in on recommendations for corrective action, service recovery or a change to operating / customer procedures and work instructions. Ensure a structured implementation plan is followed, new procedures communicated and staff appropriately trained and advised of changes to operating practices.
</li><li>Ensure the effective co-ordination of internal and external audits and follow-up on the implementation of audit recommendations. Provide support and guidance as necessary to the internal cargo quality action teams in supporting ongoing initiatives of process improvement and ISO/OHSAS certification if applicable.
</li><li>Conduct periodic internal audits of network wide operations ensuring that all staff are aware of operating procedures and work instructions and that work is performed as per laid down department procedures and specific customer requirements. As part of these audits, recommend procedural and work process improvements to the management so as to reduce duplication encourage standardisation and improve work efficiencies and productivity where possible.
</li><li>Work closely and liaise with the different sections on issues such as changes to operating procedures, work instructions and Service Level Agreements between operators/units. Where possible ensure consistency of application and standardisation of operating practices across these areas.
</li><li>Responsible for effective co-ordination, communication and implementation of changes to procedures and work instructions network wide. Ensure staff are nominated for appropriate training and undertake the responsibility of ensuring appropriate briefing sessions are conducted in operations at all outstations to changing practices and that these are regularly audited to ensure consistency in application.
</li><li>Manage a comprehensive database of customer feedback related to operational discrepancies within the operations. Conduct trend analysis on a monthly basis with the long-term view of improving customer service standards and operational efficiency and productivity. A key responsibility of this position is to ensure that issues pertaining to service failures are dealt with in a prompt manner and that over time these reduce in numbers and frequency through diligent drive towards continuous process improvement.
</li><li>Maintain professional relations with customers, suppliers and other external service providers in order to establish an effective feedback system, advice and agree minor changes to operational practices and promote a positive and professional image of the department.
</li><li>Act as the focal point of audit by external parties, both Regulatory (safety and security) as well as customers in the conduct of their audit, corrective actions formulation/implementation and communication with those entities.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the below requirements:
<ul><li>Bachelor&rsquo;s degree (12+3 or equivalent) with 5+ years&rsquo; e xperience in Logistics, Cargo/Air Cargo field or Airport Operation, of which 1 to 2 years experience in implementing and/or auditing operational procedures is preferred
</li><li>A good level of knowledge and appreciation of air cargo/ Airport Operation procedures and practical ability to interpret the Standards and apply the knowledge to suit the specific business processes globally.
</li><li>Should have successfully completed cargo operational and DGR courses at an advanced level
</li><li>Knowledge of computer application packages, viz. Data base, spreadsheets, word processing, etc.
</li></ul>Our services on the ground keep the world in the air. We&rsquo;re one of the largest air services providers in the world, and you&rsquo;ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We&rsquo;re growing fast, and we&rsquo;re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make. Be a part of our success story - if you want to join us, visit dnata.com/careers to apply.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays worldwide. Discover what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city by visiting the Dubai Lifestyle section on our career&rsquo;s website: www.emirates.com/careers .</div>

Conformance Officer

Adani Ports and SEZ

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Operational Planning: Developing and implementing strategies to optimize operations, ensuring efficient cargo handling and transportation to achieve annual budget targets.
 </li>
 <li>
 Resource Management: Efficiently managing human resources, equipment, and facilities to meet operational demands and ensure smooth cargo flow.
 </li>
 <li>
 Capacity management: Evaluate current handling capabilities with the cargo forecast to ensure sufficient capacity augmentation is proposed in time
 </li>
 <li>
 Safety and Compliance: Ensuring compliance with safety regulations and implementing measures to minimize risks in Rail handling operations.
 </li>
 <li>
 Quality Control: Monitoring and maintaining the quality of Rail handling processes to meet industry standards and customer expectations.
 </li>
 <li>
 Technology Integration: Implementing and leveraging technology solutions to enhance operational efficiency, track Rail movements, and improve overall operational performance
 </li>
 <li>
 Budgeting and Cost Control: Developing budgets, monitoring expenditures, and implementing cost-control measures to optimize operational costs.
 </li>
 <li>
 Customer Relations: Collaborating with customers, Railways and other stakeholders to address concerns, provide solutions, and maintain positive relationships.
 </li>
 <li>
 Performance Monitoring: Establishing key pe
 </li>
 <li>
 Team Leadership: Leading and motivating a diverse team, fostering a positive work culture, and facilitating professional development to enhance team performance indicators (KPIs) and regularly monitoring railway operational performance to identify areas for improvement.
 </li>
 <li>
 Emergency Response: Developing and implementing emergency response plans to handle unforeseen events, such as accidents or natural disasters
 </li>
 <li>
 Regulatory Compliance: Ensuring adherence to local, national, and international regulations governing cargo terminal operations
 </li>
 <li>
 Continuous Improvement: Implementing Adani Business Excellence principles for continuous improvement initiatives to enhance operational efficiency, reduce bottlenecks, and improve overall performance
 </li>
 <li>
 Risk Management: Assessing potential risks to terminal operations and developing strategies to mitigate and manage these risks effectively.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 EDUCATIONAL QUALIFICATIONS:
 
 
 
 Bachelor&rsquo;s / Master&rsquo;s Degree, Preferable - BE/ B.Tech( Electrical/ Mechanical/ Electronics/Instrumentation) &amp; MBA- Operation
 
 
 
 Relevant Experience
 
 
 
 Experiences: 10+ years in Railway services / Dry Cargo / Stevedoring Operation in Sea Port
</div>

Head - Railways

DP World

<div>
 
 Job Description
 
 
 
 Cargo and container operations at Yard spread in 50 acres
 
 
 2
 
 
 Cost and resource optimization for MICT CFS
 
 
 3
 
 
 Co-ordinate with contractors, customers, and internal teams for ensuring timely service delivery
 
 
 4
 
 
 Customer satisfaction by offering best in class service
 
 
 5
 
 
 To comply with all aspects of MICT&rsquo;s Quality, Health, Safety, Environment and Supply chain security management systems.
 
 
 6
 
 
 Yard planning to achieve highest productivity with efficient cost management,
 
 
 7
 
 
 Maintain proper cleanliness / housekeeping at yard
 
 
 8
 
 
 Monthly cargo inventory and Longstanding cargo follow up with customers.
 
 
 9
 
 
 Planning of container and cargo handing equipment&rsquo;s in yard
 
 
 10
 
 
 Equipment Deployment and utilization
 
 
 11
 
 
 Co-Ordinate with internal/external stakeholder to provide timely services.
 
 
 12
 
 
 Co-Ordinate with terminal for PEP/ITUP/Cargoes related Issues.
 
 
 13
 
 
 Co-Ordinate with Eng. Team for equipment maintenance.
</div>

Senior Executive - Yard Operations - Container Freight Station - Mundra

Riyadh Air

<div>About the Company:
<div>
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub &ndash; a digitally native airline that will connect the kingdom to more than 100 destinations.
</div>About the Role:

Are you skilled in managing cargo operations and ensuring excellence in supplier and safety standards? 
Yours is a role that will see you design and deliver outstanding operations management processes at the HUB and deliver central flight planning process in line with revenue management objectives. 
Additionally, you will manage Unit Load Device supply for Cargo across the network including nets and straps to support operational efficiency and service excellence. 
You'll be responsible for managing suppliers, ensuring customs and regulatory compliance, and overseeing safety and reporting processes.
Your role will also involve collaborating with ground operations, claims function, optimizing product development, and leading central flight planning to meet revenue objectives. 
Here's an opportunity to make a real impact in the world&rsquo;s first digitally native airline
About You:

Degree qualified, you will demonstrate a minimum 7 years of experience in Cargo operations within a complex airline network, specializing in supplier management, performance optimization, SLA management, and safety compliance. 
We&rsquo;d love to hear from you even more if you have experience in driving innovation and developing solutions that focus on cost efficiency and revenue growth. 
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air. 
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</div>

Network Cargo Operations and Customer Service Manager

Faisal Movers Express

JOB OPPORTUNITY &ndash; BUSINESS DEVELOPMENT MANAGER (CARGO SALES)Location: Multan | Company: Faisal Movers &ndash; FMXFaisal Movers FMX, one of Pakistan&rsquo;s fastest-growing cargo and logistics networks, is hiring an experienced Business Development Manager (Cargo Sales) for the Multan region.We are seeking a target-driven professional with strong cargo sales experience and market knowledge to drive revenue growth and expand our corporate customer base.Position: Business Development Manager &ndash; Cargo SalesLocation: Multan Employment Type: Full-TimeKey Responsibilities:<ul><li>Generate new business for FMX cargo services in Multan and surrounding areas</li><li>Achieve monthly cargo sales &amp; revenue targets</li><li>Develop and maintain corporate clients, wholesalers, distributors, and retail cargo partners</li><li>Conduct market visits to identify potential customers and business opportunities</li><li>Build relationships with e-commerce sellers, industries, manufacturers, and trading companies</li><li>Negotiate rates, prepare proposals, and close sales deals</li><li>Coordinate with operations for timely pickups, dispatches, and customer satisfaction</li><li>Monitor competitor activity and provide recommendations</li><li>Submit weekly sales reports to management</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (MBA preferred but not mandatory)</li><li>2&ndash;5 years of cargo/logistics/courier sales experience</li><li>Strong understanding of domestic cargo movement, rate structures, and market routes</li><li>Established network in FMCG, textile, auto parts, pharma, and general cargo sectors</li><li>Excellent communication and negotiation skills</li><li>Ability to meet sales targets and work independently in the field</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

BDM Multan

La Freightlift Pvt Ltd

Job Title : Manager &ndash; Projects (Operations)Location : Nanganallur, ChennaiExperience : 10+ years in Sales (Projects, Bulk, Breakbulk, and OOG cargo)Notice Period : Immediate Joiners PreferredEmployment Type: Full-TimeJob Overview: We are seeking an experienced and dynamic Manager &ndash; Projects (Operations) to lead and manage our project cargo operations, including bulk, breakbulk, and OOG (Out-of-Gauge) cargo. The ideal candidate will have a strong background in sales and operations within the freight forwarding or logistics industry and a proven track record of delivering complex projects efficiently and profitably.Key Responsibilities:&middot; Manage end-to-end operations for project cargo, bulk, breakbulk, and OOG shipments.&middot; Coordinate with clients, vendors, and internal teams to ensure smooth execution of projects.&middot; Develop and implement strategies to optimize project operations and maximize profitability.&middot; Monitor project timelines, budgets, and performance metrics, ensuring adherence to agreed SLAs.&middot; Lead and mentor a team of operations and sales professionals to achieve operational excellence.&middot; Identify business development opportunities in the project cargo segment and contribute to sales growth.&middot; Ensure compliance with international trade regulations, safety standards, and company policies.&middot; Prepare reports, presentations, and updates for senior management on project performance.Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Logistics, Supply Chain, Business, or related field.</li><li>7+ years of experience in sales and operations, specifically in projects, bulk, breakbulk, and OOG cargo.</li><li>Strong knowledge of freight forwarding, shipping lines, and cargo handling procedures.</li><li>Excellent client relationship and negotiation skills.</li><li>Proven leadership and team management abilities.</li><li>Ability to work under pressure and handle multiple projects simultaneously.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Growth and professional development opportunities.</li></ul>Why Join Us:&middot; Opportunity to work with a fast-growing freight forwarding company handling specialized project cargo.&middot; Competitive salary and performance-based incentives.&middot; Dynamic and collaborative work environment with global exposure.How to Apply: Interested candidates can send their updated resume to rec-assistant@laflcargo.com For more details, contact 9600120611Job Types: Full-time, PermanentPay: ₹25,000.00 - ₹50,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Application Question(s):<ul><li>How many years of relevant experience you have in Freight Forwarding?</li><li>What is your current salary (monthly take home)?</li><li>What is your expected salary (Monthly take home)?</li><li>What is your notice period?</li><li>Which location you are staying in Chennai?</li></ul>Work Location: In person

Manager – Projects (Operations) Air and Sea

Job Title: Area Sales ManagerLocation: Rawalpindi Company: FMX Cargo, Courier &amp; Logistics Industry: Courier / Cargo / LogisticsJob SummaryFMX Cargo, Courier &amp; Logistics is looking for a motivated and performance-driven Area Sales Manager to lead and expand sales operations in the Rawalpindi region. The role focuses on business development, revenue growth, team management, and strengthening customer relationships.Key Responsibilities<ul><li>Develop and execute sales strategies to achieve area sales targets.</li><li>Lead, manage, and monitor the performance of Sales Officers and executives.</li><li>Identify new business opportunities, corporate clients, and potential markets.</li><li>Maintain strong relationships with key customers and resolve sales-related issues.</li><li>Coordinate with operations and recovery teams to ensure smooth service delivery.</li><li>Monitor daily, weekly, and monthly sales performance reports.</li><li>Ensure timely recovery of receivables and adherence to credit policies.</li><li>Conduct market analysis and provide feedback on competitor activities.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Minimum 10&ndash;15 years of experience in sales, preferably in courier, cargo, or logistics.</li><li>Proven track record of achieving sales targets.</li><li>Strong leadership, negotiation, and communication skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Proficiency in MS Office and CRM/sales reporting tools.</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Sales commission and performance-based incentives</li><li>Career growth opportunities</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: From Rs1.00 per monthWork Location: In person

Area Sales Manager (Rawalpindi)

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