cargo service agent

Qatar Airways

<div>
 General Information
 
 
 
 Ref #
 
 232664
 
 
 
 Location:
 
 Pakistan-Karachi
 
 
 
 Job family:
 
 Cargo &amp; Airport Operations
 
 
 
 Closing Date:
 
 2026-06-05
 
 
 
 Description
 
 
 
 
 We are recruiting for Senior Cargo Customer Service Agent for Karachi, Thailand.
 
 
 
 The selected candidate will be involved in providing customer service functions, such as interactions with Ground Handling Agents on behalf of Qatar Airways Cargo in both import and export matters and as well with QR Cargo sales team.
 
 
 
 Accountabilities
 
 
 
 <ul>
 <li>
 Ensure full compliance at all times of safety and security regulations and procedures as per host state and company requirements.
 </li>
 <li>
 Reconsolidate booking requests from freight forwarders and direct customers and input their data in booking system according to airline instructions as per CSM.
 </li>
 <li>
 Coordinate with all region stations and GSAs to ensure the input accurate booking data.
 </li>
 <li>
 Coordinate service recovery to protect customer experience.
 </li>
 <li>
 Maintain a close coordination between QR departments and customers by ensuring their shipments are transferred, delivered on time and correct priority is given to shipments.
 </li>
 <li>
 To coordinate accomplishment of tasks with regional GHA and internal departments to ensure/ enhance a high-quality service on import and export.
 </li>
 <li>
 Support customer- liaise with customs, health authorities, QR headquarters, other stations and any other party to ensure customer experience.
 </li>
 <li>
 Coordinate with GHA, internal departments to ensure irregularity codes are correctly inserted in airline system.
 </li>
 <li>
 Implement corrective actions to protect customer experience.
 </li>
 <li>
 Distribute all cargo related information to all concerned parties, including customers, customs and other authorities.
 </li>
 <li>
 Ensure that notifications are sent officially on cargo arrival information to freight forwarders/ agents/ direct customers.
 </li>
 <li>
 Produce weekly, monthly and whenever necessary customer experience related reports.
 
 
 </li>
 </ul>
 
 Be part of an extraordinary story
 
 
 
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible
 
 
 Qualification
 
 
 <ul>
 <li>
 Vocational, Tertiary, Trade or Diploma or Associate Degree with minimum 3 years of job-related experience
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Computer Literate
 
 
 </li>
 </ul>
 
 
 You must have the legal rights to live and work in Pakistan to be considered for this role.
 
 
 
 
 
 About Qatar Airways Group
 
 
 
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 
 
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 
 
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=232664
</div>

Senior Cargo Customer Service Agent- Karachi, Pakistan

Air General

<div><div>Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Cargo Agent at our New Orleans International Airport (MSY) location.

The Cargo Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team.

If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!

Job Responsibilities include:
<ul>
<li>Load/unload air cargo from/to vehicles/trucks</li>
<li>Maintain and operate a forklift, tug and pallet jack safely and efficiently</li>
<li>Adhere to all FAA, Airport, and Air General safety and security procedures</li>
<li>Present cargo documents to U.S. Customs, Immigration, USDA and any other relevant agencies to achieve the necessary releases and clearances</li>
<li>Understand and prepare documentation for tracing action, perform follow-up, and keep customer informed of progress or their shipment</li>
<li>Take special measures to ensure proper handling of valuables, perishables, live animal shipments, and special loads</li>
<li>Obtain Customs Log Number and appropriate flight clearances</li>
<li>Reconcile Master and House air waybills, as applicable</li>
<li>Verify booking details and make corrections where applicable</li>
<li>Any other duties assigned by supervisors or managers</li>
</ul>
Requirements:
<ul>
<li>High school diploma or GED required.</li>
<li>Must be able to obtain a valid airport SIDA badge.</li>
<li>Must be at least 18 years of age.</li>
<li>Must have a valid and unexpired US Driver&rsquo;s license.</li>
<li>Must be able to lift up to 70 lbs.</li>
<li>Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs.</li>
<li>Must be able to clearly understand and communicate in English when performing essential job functions.</li>
<li>Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.</li>
<li>Be available to work varied shifts, including nights, weekends, and holidays.</li>
<li>Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines.</li>
<li>Some travel may be required for airline specific training.</li>
</ul>
Schedule: 
<ul>
<li>5am - 1:30pm</li>
</ul>
Benefits Offered:
<ul>
<li>Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.</li>
<li>Paid Time Off and Sick Time</li>
<li>Paid Parental Leave</li>
<li>401(k) Retirement Plan and Roth after 6 months, company match after 1 year</li>
<li>Life Insurance</li>
<li>Tuition Scholarship Program</li>
<li>Company Emergency Loan Program</li>
<li>Earned Wage Access - offered through Tapcheck</li>
<li>Tuition Reimbursement</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos:

https://www.airgeneral.com/ourstory</div></div><div></div>

Cargo Agent - Air (MSY)

Korean Air

Korean Air, established in 1969, is South Korea's largest airline and a leading global carrier. Renowned for its excellence in flight services, commitment to safety, and innovation, Korean Air continues to advance the aviation industry while promoting Korean culture and hospitality worldwide.Korean Air is seeking motivated and talented individuals to fill the full-time contract position of Cargo Traffic Agent in our Honolulu International Airport office.1. About the Job<ul><li>Position: Cargo Traffic Agent</li><li>Location: Daniel K. Inouye International Airport (HNL)</li><li>Job Type: Full-Time, Contract</li></ul>2. Job Description/Responsibilities<ul><li>Operate import and export airline cargo</li><li>Prepare relevant cargo flight documents</li><li>Handle cargo loading and reservations</li><li>Enhance safety and security operations</li><li>Monitor handling companies</li><li>May include general administration, and computer application utilization</li><li>Perform all other duties assigned or delegated by manager</li><li>Comply with all federal, state, airport authority security/safety requirements and Korean Air&rsquo;s policies</li></ul>3. Requirements and Preferred Qualifications<ul><li>Must be legally authorized to work in the U.S. without sponsorship</li><li>Must be able to work on days, evenings, weekends and holidays</li><li>Handling Dangerous Good and Flight Load Control experience in Aviation field preferred, but not required</li><li>1~2 years of previous experiences in international airfreight industry preferred, but not required</li></ul>4. Benefits<ul><li>Discounted airline tickets</li><li>Medical, dental, vision, and life insurance, 401(k) with matching</li><li>Paid Vacation Days, Sick Days, and Holidays</li></ul>5. Other<ul><li>Only qualified applicants will be contacted</li><li>Pay can be negotiated based on experience</li></ul>KOREAN AIR is an equal opportunity employer.Pay: From $45,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Cargo Traffic Agent

Quantem Aviation Services

<div>Cargo Agent - PM (Full-Time)
$17 per hour
Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services. 
Our employees receive the following, based on position and eligibility requirements:<ul><li>Insurance - health, dental and life</li><li>401(k) retirement plan with company match</li><li>Employee Assistance Program</li><li>Employee discounts</li><li>Competitive wages</li><li>Flexible schedule</li><li>Advancement opportunities</li><li>On the job training</li><li>$300 referral bonuses - unlimited</li><li>DailyPay</li></ul> 
Position Overview:
As a cargo agent, you will assist customers during the shipping and handling process by expediting and routing movement of incoming and outgoing cargo and freight shipments for air transportation. 
Essential Duties and Responsibilities (Including but not limited to):<ul><li>Builds up and breaks down cargo pallets and freight containers following guidelines;</li><li>Identifies cargo that does not meet customer or company standards and or guidelines;</li><li>Obtains proper security documents for all shipments;</li><li>Organizes freight within the warehouse according to the base storage plan;</li><li>Properly and safely loads and unloads freight;</li></ul> 
Required Skills and Experience:<ul><li>Maintain and treat all information as confidential;</li><li>Possess the tact to deal with all levels of employees and client representatives;</li><li>Must be able to read, write, understand and carry out instructions in English;</li><li>Must be able to verbally direct in English;</li><li>A valid driver&rsquo;s license is required for this position.</li><li>Successful completion of the SIDA airport badging or background check process is required for this location.</li></ul> 
Work Environment:<ul><li>Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be</li></ul>
excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment. 
Physical Demands:<ul><li>Must be able to squat, stoop, kneel, bend, stretch, crawl in awkward positions;</li><li>Must be able to lift, push pull up to 75 pounds at times;</li><li>May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.</li></ul></div>

Cargo Agent - PM (Full-Time)

<div>Cargo Agent - AM (Part-Time)
$17 per hour
Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services. 
Our employees receive the following, based on position and eligibility requirements:<ul><li>Employee Assistance Program</li><li>Employee discounts</li><li>Competitive wages</li><li>Flexible schedule</li><li>Advancement opportunities</li><li>On the job training</li><li>$300 referral bonuses - unlimited</li><li>DailyPay</li></ul> 
Position Overview:
As a cargo agent, you will assist customers during the shipping and handling process by expediting and routing movement of incoming and outgoing cargo and freight shipments for air transportation. 
Essential Duties and Responsibilities (Including but not limited to):<ul><li>Builds up and breaks down cargo pallets and freight containers following guidelines;</li><li>Identifies cargo that does not meet customer or company standards and or guidelines;</li><li>Obtains proper security documents for all shipments;</li><li>Organizes freight within the warehouse according to the base storage plan;</li><li>Properly and safely loads and unloads freight;</li></ul> 
Required Skills and Experience:<ul><li>Maintain and treat all information as confidential;</li><li>Possess the tact to deal with all levels of employees and client representatives;</li><li>Must be able to read, write, understand and carry out instructions in English;</li><li>Must be able to verbally direct in English;</li><li>A valid driver&rsquo;s license is required for this position.</li><li>Successful completion of the SIDA airport badging or background check process is required for this location.</li></ul> 
Work Environment:<ul><li>Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be</li></ul>
excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment. 
Physical Demands:<ul><li>Must be able to squat, stoop, kneel, bend, stretch, crawl in awkward positions;</li><li>Must be able to lift, push pull up to 75 pounds at times;</li><li>May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.</li></ul></div>

Cargo Agent - AM (Part-Time)

<div>Cargo Agent - PM (Part-Time)
$17 per hour
Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services. 
Our employees receive the following, based on position and eligibility requirements:<ul><li>Employee Assistance Program</li><li>Employee discounts</li><li>Competitive wages</li><li>Flexible schedule</li><li>Advancement opportunities</li><li>On the job training</li><li>$300 referral bonuses - unlimited</li><li>DailyPay</li></ul> 
Position Overview:
As a cargo agent, you will assist customers during the shipping and handling process by expediting and routing movement of incoming and outgoing cargo and freight shipments for air transportation. 
Essential Duties and Responsibilities (Including but not limited to):<ul><li>Builds up and breaks down cargo pallets and freight containers following guidelines;</li><li>Identifies cargo that does not meet customer or company standards and or guidelines;</li><li>Obtains proper security documents for all shipments;</li><li>Organizes freight within the warehouse according to the base storage plan;</li><li>Properly and safely loads and unloads freight;</li></ul> 
Required Skills and Experience:<ul><li>Maintain and treat all information as confidential;</li><li>Possess the tact to deal with all levels of employees and client representatives;</li><li>Must be able to read, write, understand and carry out instructions in English;</li><li>Must be able to verbally direct in English;</li><li>A valid driver&rsquo;s license is required for this position.</li><li>Successful completion of the SIDA airport badging or background check process is required for this location.</li></ul> 
Work Environment:<ul><li>Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be</li></ul>
excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment. 
Physical Demands:<ul><li>Must be able to squat, stoop, kneel, bend, stretch, crawl in awkward positions;</li><li>Must be able to lift, push pull up to 75 pounds at times;</li><li>May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.</li></ul></div>

Cargo Agent - PM (Part-Time)

<div>Cargo Agent - AM (Full-Time)
$17 per hour
Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services. 
Our employees receive the following, based on position and eligibility requirements:<ul><li>Insurance - health, dental and life</li><li>401(k) retirement plan with company match</li><li>Employee Assistance Program</li><li>Employee discounts</li><li>Competitive wages</li><li>Flexible schedule</li><li>Advancement opportunities</li><li>On the job training</li><li>$300 referral bonuses - unlimited</li><li>DailyPay</li></ul> 
Position Overview:
As a cargo agent, you will assist customers during the shipping and handling process by expediting and routing movement of incoming and outgoing cargo and freight shipments for air transportation. 
Essential Duties and Responsibilities (Including but not limited to):<ul><li>Builds up and breaks down cargo pallets and freight containers following guidelines;</li><li>Identifies cargo that does not meet customer or company standards and or guidelines;</li><li>Obtains proper security documents for all shipments;</li><li>Organizes freight within the warehouse according to the base storage plan;</li><li>Properly and safely loads and unloads freight;</li></ul> 
Required Skills and Experience:<ul><li>Maintain and treat all information as confidential;</li><li>Possess the tact to deal with all levels of employees and client representatives;</li><li>Must be able to read, write, understand and carry out instructions in English;</li><li>Must be able to verbally direct in English;</li><li>A valid driver&rsquo;s license is required for this position.</li><li>Successful completion of the SIDA airport badging or background check process is required for this location.</li></ul> 
Work Environment:<ul><li>Warehouse - physically strenuous, prolonged periods of time standing with exposure to noise (may be</li></ul>
excessive at times), safe but potentially unpleasant odors, varying temperatures and humidity, in and around heavy moving equipment. 
Physical Demands:<ul><li>Must be able to squat, stoop, kneel, bend, stretch, crawl in awkward positions;</li><li>Must be able to lift, push pull up to 75 pounds at times;</li><li>May be exposed to hazards inherent in airport operations, including noise, vehicles, equipment, and weather, all of which are well-managed with a high level of training, personal protective equipment, and safety procedures.</li></ul></div>

Cargo Agent - AM (Full-Time)

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