cargo service supervisor

BGL EXPRESS CARGO COMPANY-KSA   شركة بي جي ال اكسبرس للشحن

<div>
 <p>
  <span>
   CARGO SALES AGENT -CSA SALES
  </span>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  This is a full-time, on-site position for a Cargo Sales Agent (CSA Sales) located in Jeddah and Riyadh. The role involves managing client relationships, promoting sales of logistics and cargo services, providing exceptional customer service, and ensuring client satisfaction. The Cargo Sales Agent will identify new business opportunities, provide expert advice on cargo insurance and transport solutions, and ensure smooth communication between clients and the company&rsquo;s operational team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Strong Communication and Customer Service skills, with the ability to professionally interact with clients and resolve inquiries.
  </li>
  <li>
   Sales expertise to identify and close business opportunities in logistics and cargo services.
  </li>
  <li>
   Knowledge of Insurance processes related to cargo handling and shipping solutions.
  </li>
  <li>
   Willingness to participate in Training programs to stay updated with market trends and internal systems.
  </li>
  <li>
   Ability to thrive in a fast-paced, client-focused environment with strong problem-solving skills.
  </li>
  <li>
   A bachelor&rsquo;s degree in Business, Logistics, or a related field is a plus.
  </li>
  <li>
   Experience in the logistics or cargo industry is an advantage.
  </li>
  <li>
   Fluency in English and Arabic is a plus.
  </li>
 </ul>
</div>


CARGO SALES AGENT -CSA SALES

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Cargo Network Compliance Officer
</div></div><div><div>Ref #
</div><div>227623
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 16-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo Operations Team in Doha as a Cargo Network Compliance Officer</p><p><b>
About the role</b></p><p>
In this role, you will be responsible to monitor and enhance Qatar Airways compliance within the cargo network performance monitoring. Identify network performance issues related to safety, security and compliance, and work with the stations towards resolving the issues to achieve the organizational goals. Further lead all related parties to foster the achievement of performance indicators and continuous improvement of the operations.</p><p><b>
As part of your daily responsibilities, you will also:</b></p><ul><li>
Ensure occurrences and non-conformance/irregularities database is evaluated and updates on a daily basis and notification sent to the concerned stations for investigations</li><li>
Manage the occurrences and non-conformance/irregularities database ensuring it always up-to-date</li><li>
Follow up on status and actions ensuring timely publication of reports and closure of actions</li><li>
Liaise with the necessary relevant sub units of cargo department and external service providers including GSA and GHA in order to resolve issues by effective communication in a timely manner</li><li>
Conduct or support the risk assessments, investigations and verify non-conformance reported, preparing periodical non-conformance performance reports.</li><li>
Assist in improving customer trust and loyalty to Qatar Airways Cargo and ensure that global account customer performance queries are efficiently handled</li><li>
Monitoring and control the required quality, safety, security and/or service standards implementation through entire network for safe cargo operations.</li><li>
Develop promotional material and campaigns for cargo safety, security and compliance to raise network awareness on the best practices and improve operational performance.</li><li>
Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries.</li><li>
Regularly evaluate the Network station performance and ensure the CAR/trends are sent to the stations and effectively manage closure of open Non-conformances.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community and a world class airline.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About You</b></p><ul><li>
Bachelor&rsquo;s degree or equivalent with minimum of 3 years of job- related experience</li><li>
Good understanding of Aviation security and cargo operations</li><li>
Knowledge of IATA/TACT Regulations</li><li>
Ability to liaise with peers and stakeholders in the HUB and around the Network</li><li>
Ability to work on resolution of non-conformities</li><li>
Possess skills to manage and represent data on Operational/Commercial performance</li><li>
Working knowledge of investigative business analytic system concerning Audits/SMS is preferred</li><li>
Excellent command of the English language</li><li>
Advanced MS Office skills</li></ul><p><b>
About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
<p></p>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227623</div></div></div></div></div></div></div></div>

Cargo Network Compliance Officer

<div><div><div><div><div><div><div><div>Job title
</div><div>Lead Cargo Customs Compliance Officer
</div></div><div><div>Ref #
</div><div>227798
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 13-Nov-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is in an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways Cargo is leading this change.</p><p>
To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.</p><p>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo&rsquo;s Team in Doha as a <b>Lead Cargo Customs Compliance Officer</b></p><p>
About the role</p><p>
In this role, you will be responsible for implementing global customs compliance standards across the QR Cargo network. You will assist in the development and execution of customs-related procedures to ensure consistent adherence by staff, stakeholders, and suppliers. A key part of your responsibilities will include establishing the cargo customs compliance program, raising awareness of customs requirements, and supporting engagement efforts across the business. This position plays a vital role in mitigating customs compliance risks, enhancing operational efficiency, and ensuring alignment with international regulatory frameworks.</p><p><b>
As part of your daily responsibilities, you will also:</b></p><ul><li>
Ensure compliance with customs regulations for all import/export activities to avoid legal and financial risks.</li><li>
Maintain and update a database of customs classifications, licenses, and certificates for cargo uplifts.</li><li>
Support global customs compliance programs, audits, and documentation processes.</li><li>
Track performance and implement strategies to reduce non-compliance and customs fines globally.</li><li>
Recommend and coordinate training for cargo staff and stakeholders in customs documentation and procedures.</li><li>
Gather and organize data for regulatory dashboards and systems to ensure accuracy and accessibility.</li><li>
Monitor supplier compliance performance and maintain related records.</li><li>
Collaborate with IT and documentation teams to enhance customs procedures and systems.</li><li>
Support implementation of Pre-Loading Advance Cargo Information (PLACI) and Advance Cargo Information (ACI) procedures.</li><li>
Document procedures, track corrective actions, and communicate compliance alerts to stations and teams.</li><li>
Interpret complex regulations and analyze trade data to optimize compliance strategies.</li><li>
Assist in budget tracking and reporting for customs compliance activities.</li><li>
Stay updated on industry practices and share relevant insights with teams and customers.</li><li>
Contribute to establishing customs compliance team and ensure alignment with global regulatory requirements.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community and a world class airline.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About You</b></p><ul><li>
Bachelor&rsquo;s Degree or Equivalent with Minimum 4 years of job-related experience</li><li>
Strong understanding of cargo customs compliance and global customs laws and regulations. .</li><li>
In-depth knowledge of cargo customs data submission requirements. .</li><li>
Has the knowledge of Pre-Loading Advance Cargo Information (PLACI), Advance Cargo Information (ACI) and its procedures.</li><li>
Knowledge of cargo systems and CIQ milestones</li><li>
Ability to delegate work, set clear direction, and manage workflow effectively.</li><li>
Problem-solving skills to address customs compliance-related issues</li><li>
Fluency in written and spoken English.</li><li>
High-level computer literacy and proficiency in compliance tools.</li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
<p></p>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=227798</div></div></div></div></div></div></div></div>

Lead Cargo Customs Compliance Officer

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>Established in 1985 as the airfreight division of Emirates, Emirates SkyCargo is the largest international cargo airline in the world! We are looking for supply chain and logistics professionals ready to support Emirates SkyCargo as our organisation continuously increases it's cargo capacity and develops specialised products to meet the growing needs of customers.
</p><p>As a <b>Courier Express System Officer </b>, you will identify, specify and implement, through a process of requirements gathering, analysis and solution definition, business automation solutions using the core platform and related systems across the network and accredited external stakeholders to increase the use and visibility of information, productivity, efficiency and revenue gains. Support the identification of global business system requirements aligned with those of regulatory authorities and industry standards in areas of Reservations, Internet/web technology, Capacity Management, Pricing and other IATA initiatives and develop business IT systems in line with compliance standards. Follow company approved standards of documenting business requirements and support the testing of developed IT solutions and system implementation.
</p><p>In this role, you will;
</p><ul><li>Follow the approved standard processes of gathering business requirements, analysing and proposing business IT solutions, ensuring all necessary and appropriate documentation pertaining to these requirements is prepared. The same need to be communicated in structured manner through face-to-face meetings to technical Engineers to ensure the desired solution outcomes.
</li><li>Liaise with Standards and Procedures/Compliance department and section heads to ensure solutions designed are aligned to regulatory and industry standards. All agreed solutions needs to be documented in detail and signed off by all business stakeholders.
</li><li>Constantly monitor the development progress of business IT solutions through demo sessions and ensure the development is aligned with the agreed scope of work. The job holder is responsible to escalate to the management any deviations from the agreed scope of work.
</li><li>Compile and document user acceptance test cases based on the agreed scope of any given new functionality, change request, enhancement or bug fix, to ensure that business IT solution developed is as per agreed specification and of high quality. Test cases need to be exhaustive and scope of the test cases need to cover all impacted areas associated with the development. Documentation of test cases need to meet the corporate standards.
</li><li>Facilitate the collation and compilation of the release notes in liaisons with enhancement development owners and IT analyst, ensuring the information is communicated to all users of the core platform system and related system prior to a system promote. Support the implementation of business solutions by providing all necessary documentation to the business stakeholders to achieve maximum returns and benefit of the solutions developed.
</li><li>Analyse issues and concerns raised by business departments pertaining to system faults, document the analysis and desired solutions for these faults in the fault management system (JIRA). Prioritise the fixes of these faults and monitor development of all such fixes constantly engaging with the IT analysis and developers to ensure desired outcomes.
</li>Support the audit of network wide usage of automated systems and identify staff, stations that are not using automated systems to its potential and agree development programs and monitor progress, to ensure Emirates SkyCargo gets the return on investment on the various systems implemented. Sometimes due to local practices, off the shelf offerings are not suitable and solutions need to be tailored to provide hybrid systems to cater to local needs. End objective should be to use automation effectively to contain costs and increase revenues.<br>
<li>
</li></ul><p></p><br>
<h5 class="jobSectionHeader"><b>Qualification
</b></h5><p>To be considered for this role, you must meet the below;
</p><ul><li>Bachelor's degree in Computer Engineering.
</li><li>5+ years experience in Express Logistics / Cargo.
</li><li>Comprehensive working knowledge of API and other technologies such as XML, JSON, EDI, sFTP, etc and platforms such as Magento, Shopify, Wordpress, WooCommerce etc.
</li><li>Computer literate with good analytical ability and inter-personal skills to understand business system requirements and document the same in company approved standards.
</li><li>Communicate end users business requirements in structured functional I.T. terms and specifications to development and technical Engineers.
</li>Good presentation skills preferable.<br>
<li>
</li></ul><p></p><br>
<p>At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop their careers. If you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p></div>

Cargo Systems Officer

Modern Freight Company (L L C)

<p>We are currently looking for a <strong>Supervisor – Sea Services</strong> to join our dynamic MFC Sea Team. As part of our ongoing expansion, this role will play a key part in overseeing and enhancing our sea freight operations. Key responsibilities include:</p><br/><ul><li><strong>Client Relationship Management</strong><br/> Establish and maintain profitable relationships with customers, acting as the primary point of contact to ensure satisfaction, value, and fulfilment of all logistics requirements.</li><li><strong>Shipment Coordination & Documentation</strong><br/>Coordinate and monitor sea freight shipments, ensuring timely completion of export/import documentation, tracking, and reporting. Maintain accurate records and internal system updates for audit and operational efficiency.</li><li><strong>Team Supervision & Departmental Planning</strong><br/>Supervise and support the Sea Services team, oversee daily activities, resolve escalated issues, and manage departmental planners, reminders, and schedules to ensure smooth operations.</li><li><strong>Quotations, Costing & Reporting</strong><br/>Handle freight quotations, costing, and invoicing to ensure accurate billing and profitability. Prepare and analyze trade lines, shipment volumes, revenue, and supplier data; provide regular projections and reports to management</li><li><strong>Sales Support & Service Promotion</strong><br/>Prepare and follow up on quotations, rate requests, sales leads, and routing confirmations. Promote company services through cold calling, lead generation, and professional communication, while addressing customer      queries and concerns promptly.</li></ul>

Supervisor - Sea Freight Operations & Customer Service

Confidential Company

<p>To prepare and process documentation for each vessel voyage and raise invoice after completion of vessel operations, while adhering to port policies and procedures.</p><br/><p>1. Receive the Vessel file from the output section after vessel completion and ensure that all charges are included according to the CTMS summary and invoice summary.</p><p>2. Verify all charges and ensure all is correctly billed, in case of any missing charges or discrepancy, raise manual supplementary invoice for the same and Communicate to supervisor for review and approval.</p><p>3. Raise all manual invoices for charges, update the CTMS and email it to supervisor for further action.</p><p>4. Raise all manual charges invoices which are not captured in the CTMS automation and ensure the same is update in the system.</p><p>5. Ensure that all the generated invoices are checked against the data provided by the Output department and there is no loss of revenue.</p><p>6. In case of disputes in invoices from the agents, verify the details and forward to supervisor for further actions.</p><p>7. Prepare a billing advice for invoicing, which includes details of the cargo, delays, equipment & gears used and other details chargeable to the agent, raise a supplement invoice for the supplement manifest and forward the invoice to Finance and the agent.</p><p>8. Attend to the agent and consignee queries, when required, receive and confirm supplier invoices (Stevedoring) by checking for any errors and forward the same for payment.</p><p>Aluminum Billing:</p><p>9. Prepare a report consolidating the data regarding Handling, Storage and Lashing and Additional EGA operations, Tarpaulin and Rebinding, overtime and cargo import, confirm with operations update the charges in system and send to Supervisor for approval.</p><p>10. Archive the document for reference.</p><p>T&D Billing:</p><p>11. Update invoices for ray shifting, Weighbridge shifting, Cargo shifting between Terminals, Mafi trailer and Detention charges, ITT shifting charges & share it with supervisor for approval.</p>

CONTROLLER - BILLING

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is one of the world&rsquo;s largest air and travel services providers; offering ground handling, cargo, travel and catering &amp; retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience.
</p><p>As Cargo Agent you will have to perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout Cargo Operations (Export and Import)
</p><p>In this role you will:
</p><ul><li>Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
</li><li>Follows the day-to-day operations related to own job
</li><li>Discusses safety concerns openly and reports them to the relevant supervisor
</li><li>Complies with relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
</li><li>Guides and assists the team of Loaders and Equipment Operators in cargo handling activities build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards
</li><li>Inspects and validates against relevant documentation and counts goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures
</li><li>Enters data manually or automatically in the cargo systems in a timely manner
</li><li>Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail
</li><li>Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc) in line with IATA manuals
</li><li>Performs all related cargo handling activities and operates equipment as required (tow trucks, forklifts, etc) for movement of loads.
</li><li>Loads and unloads cargo from ULDs / Aircrafts and Trucks as appropriate in a timely manner
</li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p>To be considered for this role, you should meet the below requirements:
</p><ul><li>O level (Minimum of 10 years of schooling required) or Higher Secondary (12 years schooling)
</li><li>Experience of 2 years in Logistics and Cargo
</li><li>Good Communication in English both written and spoken
</li><li>Valid UAE or GCC license for operating equipment
</li></ul><p>Our services on the ground keep the world in the air. We&rsquo;re one of the largest air services providers in the world, and you&rsquo;ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We&rsquo;re growing fast, and we&rsquo;re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make. Be a part of our success story - if you want to join us, visit dnata.com/careers to apply.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers . Further information on what&rsquo;s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</p></div>

Cargo Agent

Search 10000+ Cargo service supervisor jobs near you this November. New roles added regularly across leading industries. Apply today.