case coordinator

Child Protection Center

Child Protection Center, Inc.TITLE: Case CoordinatorPROGRAM: Children and Families Supervised Visitation ProgramSUPERVISOR: Supervised Visitation Program DirectorSTATUS: Full time (35 hours per week); Non-Exempt;including evening and weekend hours; Safety Sensitive PositionSUMMARY: Coordination of Client ServicesDuties and Responsibilities include the following:Perform all activities to support the mission, vision and values of the Child Protection Center, Inc.Collaborate with the CPC Leadership team to meet the goals outlined in the Strategic Plan and to promote a professional and positive work atmosphere at the Child Protection Center.Generate and effectively communicate the policies and procedures with all clients, volunteers and the general public.Summarize visitation reports and disperse to interested parties.Correspond and document all conversations and events in the client&rsquo;s case file.Assist the program director in establishing positive working relationships with staff, volunteers and the general public.Maintain confidentiality in regard to clients, volunteers and agency information.Collaborate with other staff to ensure effective visitation procedures.Adhere to all safety procedures.Perform general housekeeping to maintain a clean and safe environment.Perform other related duties as assigned.MINIMUM REQUIREMENTS/SKILLS:Oral Communication Skills Diplomacy Time Management FilingWritten Communication Skills Professionalism Computer Literacy Keyboard SkillsTelephone Etiquette Proofreading Skills Math Aptitude OrganizationPhysical Demands (Lift/Move 50 pounds) Ability to travelLevel II Background Screening Professional Conduct and AppearanceEDUCATION AND TRAINING: Associate or Bachelor&rsquo;s Degree in Human Services or Related Field. (Preferred)Domestic Violence, sexual assault, child abuse, dating violence and stalkingMandatory Child Abuse ReportingEXPERIENCE: Experience working with at-risk families._____ I acknowledge that I have read and can fulfill all of the duties, responsibilities and minimum requirements/skills of the CFSVP Case Coordinator.Signature:______________________________________ Date: ___________________________Job Type: Full-timePay: From $24.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Human Service: 2 years (Required)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Work Location: In person

Case Coordinator

Lumina Care

Company overview: Lumina Care is focused on unifying, coordinating, and managing care for geriatric patients in nursing facilities and at home. We offer a range of services to improve health outcomes and quality of life for patients, including afterhours telehealth, transitional care, chronic care, remote patient monitoring, behavioral health and telehealth psychiatry.Job title: Community Case CoordinatorPurpose/Summary: The Case Coordinator supports care delivery by managing and executing care coordination tasks for patients enrolled in Transitional Care Management (TCM) and Chronic Care Management (CCM) programs. This role ensures timely follow-up, accurate documentation, and effective communication between providers, patients, and external partners. Reports to Case Coordination Team Lead and Community Clinical Manager.Role &amp; Core Responsibilities: <ul><li>Manage and execute all assigned case coordination orders in ThoroughCare</li><li>Prioritize TCM orders over CCM orders to meet compliance timelines</li><li>Coordinate with providers, medical assistants, patients, and external vendors/agencies</li><li>Maintain accurate and timely documentation</li><li>Track and update all assigned cases</li><li>Escalate delays, barriers, or patient concerns to leadership</li></ul>Case Coordination Lead Responsibilities:<ul><li>Reviews all new case coordination orders daily</li><li>Assigns each patient/order based on:</li><li>Assignment tracker</li><li>Coordinator availability</li><li>Patient/date distribution</li></ul>Updates the Case Coordination Tracker with:<ul><li>Assigned Case Coordinator</li><li>Patient Name / MRN</li><li>Order Type (TCM / CCM)</li><li>Date Assigned</li></ul>Case Coordinator Actions:<ul><li>For each assigned order:</li><li>Documentation and updates on status of case coordination items.</li><li>Care Coordination Tasks:</li><li>Contact patient and/or caregiver as needed</li><li>Coordinate with vendors/agencies (home health, DME, pharmacy, etc.)</li><li>Ensure all requested services are initiated and/or completed</li><li>System Updates:</li><li>Update status in ThoroughCare</li><li>Maintain accurate updates in the Case Coordination Tracker</li></ul>Monitoring &amp; Follow-Up:<ul><li>TCM Orders (High Priority):</li><li>Initial processing within 24 hours</li><li>Follow-up and confirmation within 48&ndash;72 hours</li><li>CCM Orders:</li><li>Completed after TCM workload is addressed</li><li>Timely but non-urgent processing</li></ul>Escalation &amp; Red Flags:<ul><li>The following must be escalated to the Case Coordination Lead:</li><li>Delays greater than 24 hours</li><li>Missing or incomplete status updates</li><li>Inability to reach patient/caregiver</li><li>Barriers to completing coordination tasks</li><li>Repeated patient or provider inquiries</li></ul>Performance Expectations:<ul><li>Timely completion of assigned tasks</li><li>Accurate and thorough documentation</li><li>Clear communication across care team</li><li>Proactive escalation of issues</li><li>Consistent adherence to workflow and prioritization</li></ul>Qualifications: <ul><li>Degree in Social Work, Public Health, or a related healthcare field required. Equivalent combination of education and relevant experience may be considered.</li><li>Certification in care management or case management (preferred but not required)</li><li>At least 2 years community or long-term care nursing experience is preferred</li><li>Experience with telemedicine platforms and remote care coordination is preferred</li><li>Familiarity with electronic health record (EHR) systems and care management platforms is required</li><li>Knowledge and experience working with Medicaid and Medicare populations is preferred</li><li>Strong problem-solving skills and the ability to handle complex care scenarios is required</li><li>Comfort working in a virtual telehealth environment</li><li>Strong communication and documentation skills</li></ul>Working conditions: A designated, secure, and private home workspace is required for this remote role to ensure compliance with HIPAA and company privacy and security policies. This workspace must support confidential patient communications and prevent unauthorized access to protected health information. Typing is required and you will be required to use Company approved virtual technology to visualize patients during visits. A personally owned computer used for this role must meet all company-mandated security and encryption requirements as defined by the IT team. Company-provided security software, including platforms for patient video consultations, may need to be installed to ensure the device remains compliant with organizational data protection standards. Periods of prolonged sitting or standing can be expected. Travel requirements could occur based on specific state licensure and leadership needs.Compensation: Hourly rate of $22-28. Compensation is determined based on market range, experience, skills, education, and qualifications.We offer a comprehensive and competitive benefits package to support our employees, including:<ul><li>Medical, Dental, and Vision Insurance</li><li>Paid Time Off (PTO)</li><li>Paid Holidays and Floating Holidays</li><li>Flexible Work Arrangements and Remote Work Options</li></ul>Summary: Lumina Care is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law.Pay: $22.00 - $28.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Can you start ASAP?</li></ul>Experience:<ul><li>Care coordination: 2 years (Preferred)</li><li>Telehealth: 1 year (Preferred)</li><li>Long term care: 2 years (Preferred)</li></ul>Work Location: Remote

Community Case Coordinator

Inner City Family Services Detroit

Job Summary We are seeking a dynamic and detail-oriented Case Management Coordinator to join our SUD and Behavioral health team. In this vital role, you will coordinate comprehensive patient care plans, facilitate seamless discharge processes, and ensure optimal utilization of resources across various mental health settings. Your expertise will help improve patient outcomes, enhance communication among multidisciplinary teams, and support patients and their families through their SUD treatment, and Behavioral Health journeys.Duties<ul><li>Collaborate with SUD and Mental Health providers, social workers, and family members to develop individualized care plans tailored to each patient&rsquo;s needs.</li><li>Conduct thorough patient intake assessments, including reviewing mental health histories and current health status.</li><li>Utilize electronic health record (EHR) systems to document patient interactions, treatment plans, and progress accurately while maintaining compliance with HIPAA regulations.</li><li>Assist in managing cases involving behavioral health by providing targeted support and oversight.</li></ul>Skills<ul><li>Experience working in mental health, sud treatment clinical settings</li><li>Knowledge of managed care processes, discharge planning strategies, and social work principles related to behavioral health and sud treatment services.</li><li>Familiarity with EMR/EHR systems used for documentation, case tracking, and communication within behaviorral health clinical settings.</li><li>Excellent organizational skills with the ability to prioritize multiple complex cases efficiently.</li><li>Strong interpersonal skills for effective collaboration with mental health professionals, patients, families, and community agencies.</li></ul>Pay: $24.40 - $29.38 per hourWork Location: Hybrid remote in Grosse Pointe, MI 48230

Case Management Coordinator

California Dental Arts

Role OverviewCalifornia Dental Arts is seeking a highly organized, service-minded Case Logistics Coordinator to serve as the connective tissue between our doctors, customer support team, and production floor.This role supports the daily flow of cases &mdash; ensuring work is scheduled accurately, customer calls are handled with care, and every case moves through the lab on time and without surprises. You will combine customer service excellence with operational coordination, acting as both a frontline support resource and an internal traffic controller for production.If you love solving problems, keeping teams aligned, and creating calm out of complexity, this role is for you. This role reports to the Lab Operations Manager.Case Scheduling &amp; Planning<ul><li>Schedule incoming cases based on due dates, complexity, and department capacity</li><li>Ensure cases are scheduled correctly based on product, material, shade, etc</li><li>Balance daily production workload across teams (design, model, print, finishing, etc.)</li><li>Identify bottlenecks and proactively adjust schedules to prevent delays</li><li>Coordinate rush and high-priority cases</li></ul>Customer Support &amp; Communication<ul><li>Answer inbound doctor/customer calls and emails with professionalism and urgency</li><li>Build SOP for primary call reasons / issues to support consistent process compliance with the broader team (and across lab locations)</li><li>Provide real-time case status updates and resolve questions or issues</li><li>Serve as the primary liaison between customers and internal teams; adjust work orders as needed based on needs of customer and lab practices</li><li>Escalate complex issues and follow through to resolution</li></ul>Case Tracking &amp; On-Time Delivery<ul><li>Monitor cases throughout the full production lifecycle</li><li>Track SLAs and due dates to ensure on-time completion</li><li>Proactively flag risks and coordinate solutions with production leads</li><li>Maintain visibility dashboards or trackers for daily performance</li></ul>Work Order &amp; System Accuracy<ul><li>Update work orders with notes, instructions, and status changes</li><li>Ensure case details, materials, and specifications are accurate and complete</li><li>Maintain clean, reliable data in lab management systems</li><li>Support process improvements and documentation updates</li></ul>What Success Looks Like<ul><li>Cases are scheduled accurately before getting put into production</li><li>Cases flow smoothly with minimal delays or fire drills</li><li>Doctors receive fast, helpful, and friendly support</li><li>Production teams have clear priorities and accurate information</li><li>On-time delivery and customer satisfaction metrics improve</li><li>Fewer escalations due to proactive tracking and communication</li></ul>Qualifications<ul><li>5+ years experience in operations coordination, customer support, or production scheduling</li><li>Experience in healthcare, dental lab, manufacturing, or fast-paced service environments preferred</li><li>Dispatching or scheduling experience</li><li>Strong phone/email communication skills</li><li>Great understanding of process best practices and building and training teams on SOPs</li><li>Lean/continuous improvement mindset</li><li>Familiarity with SLA tracking or service metrics</li><li>Experience using CRM, ticketing, or production management systems</li><li>Proficient in Google Workspace or Microsoft Office</li></ul>Bilingual (Spanish) a plusPay: From $20.00 per hourWork Location: In person

Case Logistics Coordinator

Department of Human Services

<div>Initial Posting Date:
04/09/2026
Application Deadline:
04/16/2026
Agency:
Department of Human Services
Salary Range:
$3,515 - $4,738
Position Type:
Employee
Position Title:
Case Management Coordinator (Office Specialist 2)
Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! Looking for a rewarding administrative role where you can showcase your multitasking skills? Become an Office Specialist 2 in our support staff unit at the Child Welfare agency! Your commitment to ensuring accuracy and efficiency in all administrative tasks will directly contribute to the success of our program and the well-being of those we serve. If this sounds like something you would be interested in, make sure to click the apply button and we can&rsquo;t wait to hear from you! Let&rsquo;s work together and make a difference in the lives of those we serve!
Our Office Specialists are a key player in providing clerical support to caseworkers and supervisors at the Child Welfare agency.
We are seeking a Case Management Coordinator (Office Specialist 2) to join our Albany Child Welfare team.
Summary of Duties
As a Case Management Coordinator, you will:<ul><li>
Provide support to field staff, agency staff, foster resource families, providers and the public.</li><li>
Completing and verifying data entry to ensure all information entered and uploaded into the Child Welfare OR-KIDS information system is correct.</li><li>
Process records and ensure that all work within the unit complies with state and federal laws.</li><li>
Cover all reception and phone duties as necessary within the team when needed.</li><li>
Assist with all duties relating to the fleet vehicles.</li></ul>
Minimum Qualifications
<ul><li>Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR</li><li>
An associate degree in any field; OR</li><li>
An equivalent combination of education and experience.</li></ul>
Essential Attributes
We are looking for candidates with:<ul><li>
Previous experience in front desk reception duties, showcasing effective communication and organizational skills</li><li>
Demonstrated ability to explain rules, regulations, and procedures related to a specific program or service to individuals</li><li>
Experience with utilizing computers for tasks such as data processing, entry, and verification of detailed information</li><li>
Demonstrated ability to effectively communicate with clients or customers to resolve conflicts and disputes</li><li>
Demonstrated ability to work well with people from a wide variety of backgrounds and showcase intercultural competency.</li></ul>
Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Note: &ldquo;The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.&rdquo;
Working Conditions
<ul><li>Work Location: Albany Child Welfare Office</li><li>
Travel: Occasional travel for meetings, trainings, and other case related activities. This includes required occasional overnight travel.</li><li>
Hours: Monday &ndash; Friday, 8:00 AM &ndash; 5:00 PM in office (Pacific Time).</li><li>
This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.</li><li>
You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.</li><li>
Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.</li></ul>
Background Checks and Requirements
<ul><li>If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
</li><li>The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security&rsquo;s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.</li><li>
Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.</li><li>
A valid driver&rsquo;s license and acceptable driving record are required for this position.
</li></ul>Benefits<ul><li>
ODHS Employee Resource Group communities that promote shared learning.</li><li>
Cost of Living Adjustments.</li><li>
Annual salary increases (until you reach the top of the listed salary range).</li><li>
Amazing benefits package.</li><li>
Possible eligibility for the Public Service Loan Forgiveness Program.</li></ul>
Employment Preference
Veterans&rsquo; preference:<ul><li>
Veterans&rsquo; preference information.</li><li>
How to submit your Veteran documents for preference. Please do not attach your Veterans&rsquo; preference documentation in the Resume/CV field of your application.</li></ul>
General Information
<ul><li>This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).</li><li>
This recruitment may be used to fill future vacancies in the same classification.</li></ul>
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.<ul><li>
The recruiter for this position is bonnie.nyssen@odhs.oregon.gov</li><li>
If you contact the recruiter, please include the REQ-#</li></ul></div>

Case Management Coordinator (Office Specialist 2)

<div>Join us at BDO, where you will find more than a career, you&rsquo;ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.
At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.
BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm&rsquo;s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm&rsquo;s success, with no employee contributions.
We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:
<ul><li>Welcoming diverse perspectives and understanding the experience of our professionals and clients
</li><li>Empowering team members to explore their full potential
</li><li>Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
</li><li>Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
</li><li>Focus on resilience and sustainability to positively impact our people, clients, and communities
</li><li>BDO Total Rewards that encompass so much more than traditional &ldquo;benefits.&rdquo; Click here to find out more!
</li></ul><ul><li>Benefits may be subject to eligibility requirements.
</li></ul>Equal Opportunity Employer, including disability/vets
<div><div>Click here to find out more!</div></div></div><div></div>

Palm Medical Centers

<div>Palm Primary Care is a rapid growing company currently seeking an experienced Clinical Coordinator with leadership experience to join our team.
The Clinical Coordinator performs a variety of tasks and coordinates the plans of care for hospital and nursing home patients, from admission to discharge to ensure the continuation of care is provided effectively and efficiently.
Responsibilities include:<ul><li>
Admit new clients by reviewing records and applications; conduct orientations.</li><li>
Communicate the daily tracking of all hospital/nursing home admissions and discharge for both statistical and cost management purposes.</li><li>
Determine clients' requirements by completing intake interviews; Determine need for therapeutic medical, psycho-social, and psychiatric evaluations, review therapist evaluations, treatment objectives, and plans.</li><li>
Establish treatment programs by setting schedules and routines; coordinate services being provided; arrange resources- including transportation and escort.</li><li>
Monitor cases by verifying clients' attendance; observe and evaluate treatments and responses; advocate for needed services and entitlements; obtain additional resources; ability to intervene in moments of crises by providing personal support.</li><li>
Maintain clients' records by reviewing case notes, logging events and progress.</li><li>
Communicates with PPC managers on members discharged from inpatient facilities to assure appropriate medical care follow up</li><li>
Obtain weekly update on all nursing home patients</li><li>
Communicate potential catastrophic and stop loss patients</li><li>
Identify patients related to possible subrogation and/or cost allocations</li><li>
Coordinate the transfers of patients as instructed by the Medical Director or PCP.</li><li>
Arrange direct admissions to hospitals and placement in nursing homes</li><li>
Assist PCP in placing patients at SNF</li><li>
Monitor length of stay (LOS) for both hospital and nursing home patients and make necessary discharge arrangements</li><li>
Communicate clients' progress by conducting weekly interdisciplinary meetings and evaluations, disseminating results and obstacles to therapeutic team and family, identify treatment influences.</li><li>
Improve staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.</li><li>
Improve treatment results by studying, evaluating, and re-designing processes, implementing changes, rewriting policies and procedures.</li><li>
Improve financial status by analyzing results, monitoring variances, identifying trends, and recommending actions to management.</li></ul>
Requirements:<ul><li>
Proven working experience in case management, mental health care manager or a related job experience</li><li>
Excellent knowledge of case management principles, management and reimbursement</li><li>
Previous experience with psychological aspects of care</li><li>
Effective communication skills</li><li>
Excellent organizational and time management skills</li><li>
Familiarity with professional and technical emerging knowledge</li><li>
Problem solving skills and ability to multi-task</li><li>
Compassionate with teamwork skills</li><li>
Knowledge of terminology CPT codes and ICD 10</li><li>
Bilingual preferred</li><li>
Knowledge of InterQual or Milliman Care Guidelines preferred</li></ul>
Minimum Qualifications: Minimum 3 years of Clinical Coordinator experience.
Job Type: Full-time
Salary: negotiable based on experience
Benefits:<ul><li>
401(k)</li><li>
Dental insurance</li><li>
Employee assistance program</li><li>
Flexible spending account</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Vision insurance</li></ul>
Schedule:<ul><li>
Day shift</li><li>
Monday to Friday</li></ul>
Experience:<ul><li>
Case management: 3 years (Required)</li></ul>
Work Location: Hybrid
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Clinical Coordinator / Case Manager

Search 2912+ Case coordinator jobs near you this June. New roles added regularly across leading industries. Apply today.

2912 case coordinator jobs Near Me

Case Coordinator

Community Case Coordinator

Case Management Coordinator

Case Logistics Coordinator

Case Management Coordinator (Office Specialist 2)

Case Management Coordinator

Clinical Coordinator / Case Manager