case coordinator

Sevita

<div><div><div>NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.</div></div> 
<h1 class="jobSectionHeader">
SUMMARY</h1>

The Case Coordinator is responsible for providing organizational assistance and programmatic support, this includes admissions procedures, direct participant care, and internal/external coordination of services.
<div>ESSENTIAL JOB FUNCTIONS</div> 
<div></div>
<div>
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:
</div><ul><li>Develops and assures that the program meets the participant&rsquo;s needs optimizing the participant&rsquo;s potential to be integrated into community.
</li><li><ul><li>Ensures the provisions of appropriate services to designated program participants.
</li></ul></li><li>Assists designated program participants, as needed, to understand the overall goals and programs being implemented in the process as requested.
</li><li>Acts as a liaison for families, along with staff, and provides them with information and resources as requested.
</li><li>Organizes and chairs program participant conferences.
</li><li>Reviews the designated program participant's reports (evaluation, progress, and discharge) for consistency and coordination of goals.
</li><li><ul><li>Ensures the appropriate documentation/record keeping of designated program participants.</li>
</ul></li><li>Responsible for development, coordination, carry-through of and follow-up on discharge planning as directed.
</li><li>Assists in internal communication to team members relative to case-specific issues.
</li><li>Attends required meetings, including clinical team meetings and regularly scheduled supervision meetings.
</li><li>Reviews monthly bills for designated program participants after receipt from accounting staff. Identifies any discrepancies to accounting staff.
</li><li>Coordinates utilization with the Case Manager relative to program participant&rsquo;s incentive account
</li><li>Performs other related duties and activities as required.</li>
</ul>
<div>Education and Experience:
</div><ul><li>Bachelor's Degree in Social Service, Nursing, Psychology, or related field required.</li>
<li>Two years of direct or indirect support services to the disabled population in a medical and/or rehabilitation setting.
</li></ul><div>Certificates, Licenses, and Registrations:
</div><ul><li>None required</li>
</ul>
<div>Other Requirements:
</div><ul><li>Travel as needed</li>
</ul>
<div>Physical Requirements:
</div><ul><li>Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.</li></ul><div> 
</div><div></div><div>AMERICANS WITH DISABILITIES ACT STATEMENT
</div><div>External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process. 
</div> 
 
<div><div>Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We&rsquo;ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. 
 
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.</div></div></div>

Case Coordinator

Recovery and Wellness Centers of Midwest Ohio

Job Overview We are seeking a dedicated and compassionate Case Coordinator to join our team. The ideal candidate will play a pivotal role in supporting clients through various services, ensuring they receive the necessary resources and assistance for their well-being. This position requires strong interpersonal skills, a background in behavioral health or social work, and the ability to work collaboratively with diverse populations.Responsibilities<ul><li>Conduct comprehensive assessments to identify client needs and develop individualized service plans.</li><li>Coordinate services across multiple sectors, including behavioral health, childcare, and workforce development.</li><li>Facilitate access to community resources such as housing assistance (including Section 8) and healthcare services (including Medicare).</li><li>Provide crisis intervention support and motivational interviewing techniques to empower clients.</li><li>Supervise and mentor junior staff or interns as needed, fostering a supportive learning environment.</li><li>Maintain accurate documentation of client interactions, progress notes, and service outcomes.</li><li>Collaborate with multidisciplinary teams to ensure holistic care for clients.</li><li>Advocate for clients within the child welfare system and other relevant agencies.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Social Work, Psychology, or a related field; Master&rsquo;s degree Description</li></ul>ValuesEmployees of Darke County Recovery Services, DBA Recovery and Wellness Centers of Midwest Ohio are expected to value highest ethical standards, quality clinical care, and good customer service. We also value quality communication skills in a collaborative, multi-disciplinary and often multi-agency service environment. RWC is an equal opportunity employer/provider.BenefitsRWC offers a competitive benefit package including medical, dental and vision. Employer paid short term, long term disability insurance as well as a $25,000.00 life insurance policy for all full time employees. Along with 10 paid holidays, full time employees receive a PTO package that starts accruing at day one, averaging 4 weeks per year. We have an EAP program for staff and a wellness hour monthly. All employees are eligible to participate in our 403B retirement program.Responsibilities<ul><li>Informs clients of scope of practice, Therapeutic Behavioral Support [TBS] or Psychiatric Social Rehabilitation [PSR], and describes supervision status, including name and credential of supervisor</li><li>Performs limited assessment of client needs. TBS will provide comprehensive treatment planning. PSR will implement the comprehensive treatment plan. Service Coordination/Case management service delivery is provided in collaboration with clients and supervisor</li><li>Coordinates interventions with a multi-disciplinary team</li><li>Develops a professional trusting relationship with clients and families</li><li>Helps clients obtain needed material resources</li><li>Provides support to clients during crisis situations</li><li>Helps clients learn and use coping skills necessary to meet demands of community living in order to move toward greater self-reliance</li><li>Helps motivate clients to engage in the community and become involved in community sponsored social activities</li><li>Provides education and support to client&rsquo;s family members and significant others regarding client&rsquo;s diagnosis, mental health condition, and how they can assist client to meet treatment goals</li><li>Advocates for the rights and dignity of the client in the community</li><li>Maintains efficient clinical documentation within 24 hours of services provided</li><li>Participates in the assessment of program needs and peer review, as well as cooperate with performance improvement objectives</li><li>Complies with supervision requirements and works within responsible scope of practice</li><li>Performs community outreach and education assignments including mental health education and prevention programs, as well as consultation services with supervision</li><li>Provides at least a minimum of 50% productivity or more than 90 hours of billable services monthly</li><li>Complies fully with confidentiality and protected health information rules</li><li>Attends staff meetings, in-services, case conferences, supervision, etc., as scheduled</li><li>Performs other duties as assigned including support activities as needed to augment functioning of the agency</li><li>Collaborates in maintaining clean, safe workplace, including maintenance of CPR/First Aid skills and aggressive client management skills (TAPS or equivalent)</li></ul>Productivity Expectation: 100%RequirementsRequired Credentials and Skills<ul><li>A 4 year degree or higher from an accredited institution and 3 or more years of experience working with the SPMI/PMI population is preferred. An Associate&rsquo;s degree in a Social Services or Psychology related field, with less than 3 years experience, may be considered.</li><li>Driver&rsquo;s license and appropriate automobile insurance of 100,000/300,000 liability. Service Coordinator/Case Manager needs to have clarification from insurance agent that the Service Coordinator/Case Manager, on rare occasions MAY have to transport clients in his / her personal vehicle.</li><li>Supervision available &ldquo;in-house&rdquo; from appropriate supervisory staff</li><li>Oral and written communication skills</li><li>Displays good customer service skills with clients and community at large</li><li>Competency in areas prerequisite for performing activities noted above with supervision</li><li>Utilizes computer well enough to perform clinical documentation in CareLogic (MIS system) directly, as well as generate written documentation in WORD or via email</li></ul>Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. However, this position works in the community including private residences, etc. Ability to maneuver over uneven or cluttered surfaces required. Ability to tolerate noxious smells, pets, etc. sometimes required.While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, and hear, sometimes in harsh weather conditions.The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must have a valid driver&rsquo;s license to drive a motor vehicle and a safe driving record. Employee must be comfortable driving vehicle in varied weather conditions found in the geographic region and must be willing to transport clients to various locations within and outside of the county.Job Types: Full-time, Part-timePay: $18.70 - $19.68 per hourBenefits:<ul><li>403(b)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Mileage reimbursement</li><li>Paid time off</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyAbility to Commute:<ul><li>Greenville, OH 45331 (Required)</li></ul>Ability to Relocate:<ul><li>Greenville, OH 45331: Relocate before starting work (Preferred)</li></ul>Work Location: In person

Case Manager/Service Coordinator

Banner Health

<div>Primary City/State:
Payson, Arizona
Department Name:
Work Shift:
Varied
Job Category:
Clinical Care<div><div><div><div><div><div><div><div><div>
We are currently looking for a Case Management Representative at Banner Payson to work PRN as needed. This role will cover shifts to provide coverage as needed for sick time and PTO. Holidays and weekends required.
Banner Staffing Services offers a world of opportunities to make an impact on one of the country&rsquo;s leading health systems. If you&rsquo;re looking to leverage your abilities to make a difference &ndash; you belong at Banner Staffing Services.
As the internal staffing (registry) provider for Banner Health, Banner Staffing Services (BSS) provides opportunities within one of the country&rsquo;s leading health systems. The BSS team is dedicated to providing personal attention and professional support for its employees. Registry opportunities are a great way to market your skills within Banner Health. As a BSS employee, you are eligible to apply (at any time) as an internal applicant to any regular full-time or part-time opportunities within Banner Health.
In addition, registry employment through BSS offers:<ul><li>Competitive wages</li><li>Paid orientation</li><li>Flexible Schedules (select positions)</li><li>Fewer Shifts Cancelled</li><li>Weekly pay</li><li>403(b) Pre-tax retirement plan</li><li>Employee Assistance Program</li><li>Employee wellness program</li><li>Discount Entertainment tickets</li><li>Restaurant/Shopping discounts</li><li>Auto Purchase Plan</li></ul>
BSS Registry positions do not have guaranteed hours and no medical benefits package is offered. BSS requires: Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education)</div></div></div></div></div></div></div></div></div>
POSITION SUMMARY 
This position coordinates care of Occupational Health cases across the continuum of care to achieve optimal clinical and financial resource outcomes. As a resource to facilitate that care, this position will use the company&rsquo;s occupational health protocols and act as a liaison between providers, ancillary referral services (physical therapy, radiology, laboratory, specialty referrals), contract employers, worker&rsquo;s compensation insurance carriers and outside service providers. The purpose of this position is to promote quality and cost effective patient care through integrated data management and communication with all affected parties. 
 
CORE FUNCTIONS 
1. Communicates continually with patients, other departments (clinic managers, providers, worker&rsquo;s compensation, risk mgmt, human resources), contract employers, referral network providers and worker&rsquo;s compensation carrier case managers to ensure that appropriate plans and protocols are being followed and that the patient is discharged from care with a timely and appropriate return to work status. 
 
2. Maintains current open and discharged case files in internal computer database. 
 
3. Monitors and tracks all referral activities within the company&rsquo;s ancillary and specialist referral network. 
 
4. Reports drug screen results to employers and records results in database. 
 
5. Works under general supervision. Confers with supervisor on any unusual situations. Positions are facility based with no budgetary responsibility. Internal customers: All levels of nursing management and staff, human resources, medical staff, and all other members of the interdisciplinary health care team. External Customers: Designated contacts of external employers, insurance providers, county and governmental agencies, case managers, medical care providers, ancillary care providers, and medical supply companies. 
 
MINIMUM QUALIFICATIONS 
High school diploma/GED or equivalent working knowledge. 
 
The position requires a proficiency level typically achieved with 3 years experience in healthcare as a Nursing Asst, Medical Asst, Health Unit Coordinator, Patient Care Tech, Patient Billing, etc. 
 
Requires an understanding of medical terminology. Must demonstrate effective communication skills, human relations skills, strong organizational and time management skills and flexibility in responding to multiple demands. 
 
PREFERRED QUALIFICATIONS 
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy</div>

Per Diem Case Management Representative

Allstate Insurance

<div>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Legal Administrative Assistant III provides administrative and operational support for Client Legal Services attorneys under general attorney supervision. This role supports insurance defense litigation matters by entering and managing case-related data, including pleadings, motions, and correspondence related to trial, arbitration, and mediation. The assistant is responsible for calendar management, scheduling litigation events, e-filing, and supporting case workflows that require accuracy, adaptability, and strong external communication.
Key Responsibilities<ul><li>
Monitor and maintain compliance within Team Connect (Litigation Management System)</li><li>
Enter, update, and manage case data, including pleadings, motions, discovery, trial, arbitration, and mediation correspondence</li><li>
Manage calendars and coordinate scheduling for hearings, depositions, mediations, and related litigation events</li><li>
Prepare, track, and maintain files and documentation in accordance with established procedures</li><li>
Communicate clearly and professionally with internal partners and external contacts to support case progression</li><li>
Make basic case support decisions within defined guidelines and under attorney supervision</li><li>
Manage competing priorities and adjust to changing workflows in a litigation environment</li><li>
Handle sensitive and confidential information with discretion</li><li>
Perform tasks accurately, efficiently, and within required timelines</li></ul> 
Experience<ul><li>
Administrative experience in a legal, insurance, or professional services environment, preferably supporting insurance defense litigation</li><li>
Experience supporting litigation activities, including scheduling and case coordination</li><li>
Working knowledge of legal terminology, civil litigation processes, and case management systems required</li><li>
Familiarity with various Maryland courts and local procedures required</li><li>
Court approval experience and knowledge of the Maryland court system considered a strong plus</li><li>
2-3 years of experience</li></ul> 
Location<ul><li>
This role is based in or near Maryland</li><li>
Candidates must be able to attend additional in-office meetings as business needs require</li></ul> 
Explore the Benefits of Joining Allstate&rsquo;s Client Legal Services<ul><li>
Exceptional Work-Life Balance: At Allstate, we understand the importance of achieving harmony between work and personal life. Our in-house litigation roles provide more predictable schedules and flexibility, allowing you to excel professionally while enjoying a fulfilling personal life.</li><li>
Holistic Understanding of the Business: As part of the Allstate legal team, you'll gain invaluable insight into our diverse business operations, objectives, and culture. This comprehensive understanding enables you to align legal strategies closely with the company's goals, fostering impactful contributions and strategic partnerships across departments.</li><li>
Direct Client Collaboration: Working in-house at Allstate means collaborating directly with internal stakeholders and business units. This close partnership cultivates deeper client relationships, facilitating a nuanced understanding of their needs and priorities. By providing proactive legal guidance and support, you'll play a pivotal role in driving the company's success.</li><li>
Strategic Influence and Impact: As an integral member of our legal team, you'll have the opportunity to shape strategic decisions and risk management initiatives. Your insights and expertise will inform key business decisions, empowering you to mitigate risks effectively and drive positive outcomes that directly impact Allstate's bottom line.</li><li>
Diverse Legal Challenges: In-house litigation roles at Allstate encompass a broad spectrum of legal work beyond traditional litigation, including regulatory compliance, risk assessment, and dispute resolution. This diversity of challenges ensures continuous professional growth and development, expanding your skill set and enhancing your career trajectory.</li><li>
Professional Growth Opportunities: With ample opportunities for advancement and professional development, you'll have the support and resources you need to reach new heights in your legal career.</li></ul> 
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
#LI - EA1
Skills
Arbitration, Calendar Management, Case Management, Case Management Software, Civil Litigation, Compliance Monitoring, Court Filings, Deadline Management, Defense Litigation, E-File, Legal Document Preparation, Legal Reasoning, Prioritization, Trial Preparation
Compensation
Compensation offered for this role is 20.77 - 32.67 per hour and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation. 
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. 
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. 
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.</div>

Legal Administrative Assistant III - Maryland (Remote)

Geel Community Services

<div><div>Job Location:
Bronx, NY
</div><div>Department:
Geel Webster Avenue Apartments
</div><div>FLSA:
Exempt / Professional
</div><div>Reports to:
Program Director
</div><div>Function:
Provides direct supervision of two case managers in a single site supportive housing program
</div><div>Hours:
35 hours per week, Monday through Friday
</div><div>Program hours:
Office is open from 9:00 AM to 5:00 PM Mon. to Fri
</div><div>Salary:
Annualized at $81,443.18 with comprehensive benefits package
</div><div>Revision Date:
June 12, 2026
</div><div>Geel Community Services&rsquo; Mission:
<div>Our mission is to enable people with mental illness and co-occurring disorders to establish and maintain safety and stability in a supportive living environment. Geel&rsquo;s housing and support services combine a coordinated, self-directed approach that is individually tailored, and trauma informed. Our model promotes increased self-sufficiency, self-worth, recovery, and the ability for those we serve to live independently within their communities.
</div>
</div><div>Program Description: :
<div>The Geel Webster Avenue Apartments is a single site, supportive housing residence with 116 apartment units consisting of studio, one bedroom and two-bedroom units. Seventy (70) units will house chronically homeless individuals living with serious mental illness (SMI), substance use disorder (SUD), or co-occurring SMI and SUD referred from the New York City Human Resources Administration (HRA). The remaining forty-six (46) units are devoted to Individuals or households who meet the regulatory bodies&rsquo; income and household size requirements / admission criteria. 


Supportive case management services are meant to assist individuals to deal with Daily Living Skill concerns as it relates to maintaining themselves and their apartments. The major goal areas are rehabilitation, mental health, physical health and socialization and the objectives may include budgeting, medication management, crisis intervention, prevocational training, entitlements, supportive counseling, group dynamics and referral to appropriate service providers.
</div>
</div><div>Essential Responsibility and Role of a Clinical Coordinator :
<div>The Clinical Coordinator job has two major areas of responsibility. They are to assist and assume when needed the program responsibilities of the Program Director and General Case Management responsibilities. The Clinical Coordinator should be able to assume the role of the Program Director in the event of the Program Director&rsquo;s absence and to assist the Program Director in the performance and duty of the program director&rsquo;s job. Additionally, the Clinical Coordinator will be expected to carry a small caseload providing case management, and supportive counseling and social services and provide supervision to all clinical staff.
<ul>
<li>Provide and document individual staff supervision.</li>
<li>Conduct Quarterly Chart audits and maintain regulatory standards for all case files.</li>
<li>Co-facilitate weekly team meetings.</li>
</ul>
</div></div><div>Qualifications and Requirements:
<div>Masters in human services or related field with one year supervisory experience preferred or Bachelor&rsquo;s degree with three years of experience in social services and one year supervisory experience required.
</div>
</div><div>Physical Requirements :
<div><ul><li>Must be able to access apartments above first floor with or without elevator access.</li>
<li>Must be able travel to different locations.</li>
</ul>
</div></div><div>:
<div>A full job description is available upon interview</div></div></div>

Clinical Coordinator- Webster

Crestwood Behavioral Health

<div><div>Are you looking for a meaningful role in behavioral health and have the desire to work with an organization that puts people first? If you have a passion for helping others along their recovery journey, then we invite you to join our Crestwood family!

For more than 50+ years Crestwood has been committed to creating innovative recovery programs and developing compassionate communities that support each client in their journey. Our model of care focuses on a personal and self-directed process that empowers the people we serve and helps them to develop the skills to thrive!</div>
Title: Service Coordinator (Mental Health Case Manager)

Job Duties: The Service Coordinator (Mental Health Case Manager) assesses clients to identify individual problem areas necessitating treatment and complete assessments. The Service Coordinator (Mental Health Case Manager) also coordinates the interdisciplinary team meetings and discharge planning efforts among the multidisciplinary treatment team. In this capacity, the Service Coordinator (Mental Health Case Manager) coordinates the overall treatment plan implementation for the client on the unit, working closely with the nursing staff to ensure continuity of treatment efforts.

Schedule:
<ul>
<li>Full-Time: PM (Sunday - Thursday or Tuesday - Saturday, 2:00PM - 10:30PM)</li>
</ul>
Qualifications:
<ul>
<li>Two (2) years of full-time experience or part-time equivalent in a mental health setting.</li>
<li>A bachelor's degree with a major in psychology, social work, or behavioral sciences may be substituted for the two (2) years of full-time work experience or its part-time equivalent.</li>
<li>Demonstrated knowledge of DSM-5 and psychosocial rehabilitation and recovery principles.</li>
<li>Familiarity with regulatory standards.</li>
</ul>
Crestwood Offers Comprehensive Benefits Packages to Full-Time Employees Including:
<ul>
<li>Medical, Dental, and Vision Coverage</li>
<li>Life Insurance</li>
<li>Vacation</li>
<li>Paid Sick Leave</li>
<li>Sick Leave Buy Back</li>
<li>401(k) Retirement</li>
<li>Scholarship Program</li>
<li>Qualifying Supervision for BBS Associates</li>
<li>Competitive Pay</li>
<li>Paid Holidays</li>
<li>Service Awards</li>
<li>Jury Duty Pay</li>
</ul>
About the Campus: Crestwood's program in Vallejo is based on a commitment to providing mental health clients with a continuum of care that puts them well on the road to recovery. Mental Health Rehabilitation Centers (MHRCs) provide psychosocial rehabilitation programs in secure, residential settings with a focus on brief lengths of stay. Our Residential Care for Elderly (RCFE) supports independence, while providing health and wellness programs, managing both physical and behavioral problems, and promoting integration into the community.<div>
It's About Growth! Our employees are our most valuable assets.

Did you know that at Crestwood you can gain experience at one of California's leading behavioral health service providers? We deliver industry leading education and training that allows our team members to succeed and continue to grow their careers with Crestwood.

Check out our Career Page to learn more about being a part the Crestwood Family and the benefits available. https://workatcrestwood.com/

Crestwood is proud to be an Equal Opportunity Employer that is committed to inclusion, equity and diversity. We embrace all differences and are fully committed to fostering a sense of belonging for everyone. We also take affirmative action to offer employment and advancement opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, pregnancy, marital status, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance and/or a reasonable accommodation due to ability during the application or recruiting process, please talk with your hiring contact/recruiter or send a request to HR@CBHI.net.

Employment is contingent upon successful completion of a background investigation including criminal history and identity check.
Pursuant to the California Consumer Privacy Act (CCPA), please review this link to provide information on how we collect and use your data.

Crestwood is required to participate in the E-Verify program. To learn more, please see: E-Verify Participation, Right to Work notices, or visit www.e-verify.gov.</div></div>

Service Coordinator | Mental Health Case Manager

California State University

<div><div>Job no: 559163 
Work type: Staff 
Location: Channel Islands 
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location) 
</div><div>Division of Business &amp; Financial Services

Administrative Analyst/Specialist II - Exempt

RESPONSIBILITIES &amp; DUTIES:
 Intake, Investigative Reports, and Case Management
<ul>
<li>Oversee and manage intake and case processing for assigned Title IX and DHR matters.</li>
<li>Review reports and complaints to assess jurisdiction, policy applicability, and appropriate response.</li>
<li>Conduct intake interviews to clarify and document allegations involving discrimination, harassment, sexual misconduct, and retaliation.</li>
<li>Screen reports for immediate safety concerns and coordinate appropriate supportive or interim measures.</li>
<li>Coordinate implementation of supportive and interim measures with appropriate campus offices.</li>
<li>Oversees and processes pregnancy adjustments and modifications for students, track forms, and provide accommodation emails as needed. Including updating website information and supplying lactation rooms. Which ensures compliance of system-wide, state-wide, and federal mandates and commitments.</li>
<li>Prepare notices, and related case documentation.</li>
<li>Ensure timely communication with involved parties regarding procedural steps, rights, and case updates.</li>
</ul>
Compliance &amp; Policy Implementation
<ul>
<li>Carry out assigned Case Management and Education Specialist responsibilities in support of the Executive Director of Title IX &amp; Inclusion/Title IX Coordinator to ensure continuity of Equity Programs and Compliance operations.</li>
<li>Responsible for supporting the administration of the University&rsquo;s Title IX and DHR programs; managing reports and complaints involving discrimination, harassment, sexual misconduct, and retaliation; ensuring prompt, equitable, and trauma-informed response processes; maintaining accurate documentation and required reporting; coordinating training and outreach initiatives; and serving as a campus resource on civil rights policies, procedures, and regulatory requirements.</li>
<li>Interpret and apply CSU Executive Orders and applicable federal and state civil rights laws related to Title IX and Discrimination, Harassment, and Retaliation (DHR).</li>
<li>Implement established policies and procedures to ensure consistent and compliant case processing.</li>
<li>Assist in maintaining and updating internal procedures to support operational effectiveness and regulatory compliance.</li>
<li>Remain current on evolving legal and regulatory requirements and apply updates to assigned work.</li>
</ul>
Case Coordination &amp; Operational Support
<ul>
<li>Lead multidisciplinary team (MDT) meetings, including presenting case updates, identifying compliance considerations, and coordinating cross-functional responses to support timely, equitable, and policy-aligned case management.</li>
<li>Serve as the Hearing Coordinator/Tech Coordinator for Track 1 &amp; 2 Hearings (State/Federal Hearings)</li>
<li>Prepares invoices, sets up purchase orders and other financial documents. Working knowledge of budget policies and procedures to establish vendors and process payments. Submits reimbursement forms.</li>
<li>Under the direction of the Executive Director of Title IX &amp; Inclusion/Title IX Coordinator , provide outreach and follow-up to incoming reports, including auditing case file and complying to deadlines provided in the CSU Nondiscrimination Policy and internal departmental protocols.</li>
<li>Monitor case progress to ensure compliance with procedural requirements and established timelines.</li>
<li>Administer or support mandated Title IX training assignments and related tracking functions.</li>
<li>Assist with data collection and reporting related to compliance obligations.</li>
<li>Provide backup support for related compliance functions, including Clery-related coordination or other regulatory requirements, as assigned.</li>
</ul>
Campus Training, Prevention &amp; Education
<ul>
<li>Lead and coordinate prevention and intervention education efforts related to Title IX and Discrimination, Harassment, and Retaliation (DHR), ensuring alignment with CSU Nondiscrimination Policy, Title IX, VAWA, and Clery Act requirements.</li>
<li>Determining the method, assignment, and tracking of annual training requirements. Initiates and implements education and prevention programs and events for students. Tracks response to education programs and analyzes campus training needs.</li>
<li>Serve as a resource to campus stakeholders regarding Title IX and DHR reporting processes and procedural requirements.</li>
<li>Provide information and technical guidance to faculty, staff, and students regarding reporting options and compliance responsibilities.</li>
<li>Coordinate campus-wide communications related to compliance initiatives, prevention efforts, and mandated training requirements to ensure consistent and accurate dissemination of information; provide required updates and reporting to the CSU Chancellor&rsquo;s Office on systemwide initiatives, including Sexual Assault Awareness Month and Domestic Violence Awareness Month programming.</li>
<li>Support development and delivery of training and educational programming related to Title IX and DHR in accordance to the Cozen O&rsquo;Connor Report, Program Review, and Chancellor Office Guidance.</li>
<li>Participate in campus committees or working groups as assigned.</li>
<li>Coordinate communications related to compliance initiatives and mandated training efforts.</li>
</ul>
Other duties as assigned:
<ul>
<li>May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards.</li>
<li>At the direction of appropriate administrator, may provide support to other areas as needed.</li>
<li>The omission of specific statements of duties does not exclude them from the position if the work is similar, related, a logical assignment to this classification, or if it involves performing duties of a lower-level classification as required.</li>
<li>Case coordination utilizing Maxient database. Audits case files prior to closure to ensure compliant note keeping. Conducts outreach in response to reports, arranges and schedules meetings. Using existing templates, drafts referral memos and follow-up communication to all reports of Title IX &amp; Inclusion reports.</li>
<li>Updates and maintains current information and content on the Title IX &amp; Inclusion website.</li>
<li>Supports compliance training with data collection and compiling reports.</li>
</ul>
REQUIRED QUALIFICATIONS:
Education: Bachelor&rsquo;s degree in a related field or equivalent combination of education and experience.

PREFERRED QUALIFICATIONS:

Experience:

Three (3) years of progressively related professional experience. Additional progressively responsible experience directly related to the duties of the position may be substituted for the required education on a year-for-year basis.
<ul>
<li>Three (3) or more years of direct experience in Title IX, civil rights compliance, or discrimination and harassment response.</li>
<li>Ability to work in person.</li>
<li>Bachelor&rsquo;s degree in higher education administration, public administration, human resources, social work, counseling, law, or a related field.</li>
<li>Professional training or certification in trauma-informed interviewing, or related compliance areas.</li>
<li>Experience utilizing a case management database system (e.g., Maxient or similar platform) to document and track complaints and case activity.</li>
<li>Experience working in a higher education setting.</li>
<li>Experience working in a unionized environment and interpreting collective bargaining agreements as they relate to employee matters.</li>
<li>Experience providing training, outreach, or educational programming related to Title IX, discrimination, harassment, or civil rights compliance.</li>
</ul>
Knowledge, Skills, &amp;Abilities:
<ul>
<li>Knowledge of Title IX regulations and related federal and state civil rights laws governing discrimination, harassment, sexual misconduct, and retaliation.</li>
<li>Knowledge of university, CSU, state, and federal policies and procedures applicable to civil rights compliance and case management.</li>
<li>Ability to interpret and apply laws, policies, procedures, and collective bargaining agreements as applicable to assigned responsibilities.</li>
<li>Ability to conduct intake assessments and manage reports and complaints involving Title IX, discrimination, harassment, and related matters with sound judgment and discretion.</li>
<li>Ability to coordinate case management processes, including supportive measures and resolution procedures, in a prompt and equitable manner.</li>
<li>Demonstrated ability to design and deliver effective and dynamic presentations. Ability to analyze emerging adults&rsquo; relationships, consent, inclusion, and diversity communication needs, especially college students.</li>
<li>Ability to maintain confidentiality and handle highly sensitive information with professionalism and impartiality.</li>
<li>Strong organizational skills with the ability to prioritize and manage multiple cases and operational responsibilities simultaneously.</li>
<li>Skill in preparing clear, concise written correspondence, documentation, and reports.</li>
<li>Effective verbal communication and interpersonal skills, with the ability to establish and maintain collaborative working relationships across diverse campus constituencies.</li>
<li>Ability to maintain composure and professionalism in high-stress or emotionally charged situations.</li>
<li>Proficiency in standard office technology and case management or enterprise systems relevant to the functional area.</li>
</ul>
Special Conditions:
<ul>
<li>Position may be required to travel.</li>
</ul>
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a &lsquo;Campus Security Authority (CSA)&rsquo; to report crimes for the federally mandated Clery Act and is required to comply with the requirements set forth in CSU Executive Order 1107 revised March 24, 2017 as a condition of employment.

The person holding this position is considered a &lsquo;mandated reporter&rsquo; under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant&rsquo;s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Hiring Range: $5,797 - $6,151 per month
</div>
Advertised: Jun 12 2026 Pacific Daylight Time 
Applications close:</div>

Case Management and Education Specialist

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