case investigator

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
<b>
About Tabby</b><br>
</div><div>Tabby is the GCC's largest and fastest-growing fintech, reshaping how 15+ million customers pay, earn and save. Our flagship BNPL product is used by 40,000+ merchants including Amazon, Noon and IKEA, generating over $10B in annual transaction volume. We move fast, we build in public, and we take customer experience seriously.</div><div></div><div><br>
<br>
<b>The context</b><br>
</div><div>Our AI agent (LLMA) now resolves 75% of written tickets autonomously. What reaches a human is genuinely hard: payment disputes, refund edge cases, banking anomalies, product bugs, situations that require judgment, not a script. This role exists at that intersection.</div><div><br>
</div><div>
This is not traditional contact-centre work. You operate more like a case investigator: you receive a ticket the AI could not close, you figure out what actually happened, and you own the resolution end-to-end.</div><div></div><div><br>
<br>
<b>The environment</b><br>
</div><div>You will work inside a coaching-driven operating system. An AI supervisor monitors ticket direction in real time and flags risks before you send a response. Coaches - senior agents promoted from the floor &mdash; are available to consult on hard cases. Every coaching interaction is logged automatically; your growth is tracked, not just your throughput.</div><div><br>
</div><div>
The expectation is not perfection. The expectation is that you ask for help when you need it, that you act on feedback, and that you do not hide problems.</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><br>
<b>
What you will do</b><br>
</div>Own complex tickets from first review to final resolution - payments, refunds, disputes, banking edge cases, product anomalies.<br>
<ul><li>
</li>Investigate independently using account history, transaction data, logs and internal tools. Form a view. Act on it.<br>
<li>
</li>Communicate directly with customers: what happened, why, what you are doing about it - no templated deflections.<br>
<li>
</li>Make judgment-based decisions, including compensation where appropriate, balancing customer fairness with risk and policy.<br>
<li>
</li>Use the coaching system actively: ask for help when stuck, accept real-time guidance from coaches, flag what you learn.<br>
<li>
</li>Flag gaps in the Knowledge Base: if an article is missing or wrong, say so. Your field observations directly improve the system.<br>
<li>
</li>Spot and document recurring patterns - product bugs, AI blind spots, policy gaps - and surface them with evidence.<br>
<li>
</li><li>Spend a portion of your time each week reviewing your own coaching history and acting on recommendations.</li></ul><div><br>
</div><div>
<br>
<b>What success looks like</b><br>
</div><div><b>CSAT</b> | Consistently above team average on complex ticket cohort<br>
<b>Resolution rate</b> | High first-contact resolution; low reopens<br>
<b>AHT</b> | Efficient without cutting corners &mdash; Complex Case flag used when legitimate<br>
<b>KB contribution</b> | Regular flags on missing or broken KB articles<br>
<b>Coaching</b> | Proactively asks for help; recommendations executed, not ignored</div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge and Expertise</b></h3><div><br>
<b>
Requirements - must-have</b><br>
</div><ul><li><b>Prior hands-on experience in financial operations:</b> banking, payment disputes, chargebacks, fintech ops, telecom escalations or insurance claims. This is not negotiable and not a nice-to-have. We hire people who already understand how money moves - we do not train for it.<br>
</li><li><b>Financial literacy in depth:</b> card payment flows, gateway vs issuer logic, refund mechanics, BNPL structure, dispute lifecycle. You can explain any of these in plain language without looking it up.<br>
</li><li><b>Fluent written Arabic</b> (native or near-native) and strong written English (B2+) - customer communication is in Arabic; internal tools and documentation are in English.<br>
</li><li><b>Proven ability to investigate without a script:</b> you look at the data, form a view, and act on it.<br>
</li><li><b>Clear structured written communication</b> in both languages - customers understand exactly what happened and what comes next.<br>
</li><li><b>Comfortable making autonomous decisions</b> - including compensation within policy - without defaulting to escalation.<br>
</li><li><b>Emotional maturity</b> with frustrated customers: calm, direct, empathetic. No hiding behind the process.</li></ul><div><br>
</div><div>
<br>
<b>Nice to have</b><br>
</div>Familiarity with CRM and ticketing tools (Zendesk, Freshdesk, Salesforce Service Cloud).<br>
<ul><li>
</li>Experience working alongside AI - you understand what the model handles well and where it fails, and you fill the gap.<br>
<li>
</li><li>Direct BNPL, open banking or digital wallet product experience.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>Benefits</b></h3><div><br>
<b>
What we offer</b><br>
</div>Flexible working hours and genuine autonomy from day one.<br>
<ul><li>
</li>A clear growth path: strong performers move into Coach, Case Officer, or Content roles &mdash; all within the same operational layer.<br>
<li>
</li>Participation in the employee stock options program.<br>
<li>
</li>Health insurance.<br>
<li>
</li><li>Flexi Perks - a monthly allowance you spend on what matters to you: wellness, learning, travel.</li><br>
</ul><br>
<h3 class="jobSectionHeader"><b>About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

CX - Operations Specialist

Rheumatology Office Alex DeJesus, MD

<p><b>Clinical Research Coordinator </b></p><ul><li><b>Location Houston, Tx</b></li></ul><p><b>1 years of Experience required</b></p><p><b>Job Description </b></p><p><b>Clinical Research Coordinator (CRCs) </b></p><p>Clinical Research Coordinator will work in a team environment under the Leadership of the investigator with supervision of the Research Director or Team Lead.</p><p>Job Purpose: To promote good clinical practice in the conduct of clinical investigations. The Coordinator must possess an in depth knowledge of federal regulations to conduct clinical trials and protect human subject. One must be able to assure compliance with protocol and regulatory requirements, by collecting, recording and maintaining data and source documentation.</p><p><b>Participates in Subject Recruitment, Enrollment and Follow up Procedures </b></p><p><b>By: </b></p><ul><li>Integrating proposed clinical trial with current research activities</li><li>Attending and participating in investigator meetings</li><li>Listing and clarifying questions and concerns with the sponsor and investigator regarding enrollment goals sponsor expectations and study procedures</li><li>Monitoring enrollment goals and modifying recruitment plan as necessary</li><li>Maintaining patient screening/enrollment logs</li><li>Reviewing inclusion/exclusion criteria with investigator to assure subject eligibility</li><li>Reviewing and verifying source documents in subject&rsquo;s medical record to confirm subject&rsquo;s eligibility assuring that all screening, eligibility and enrollment procedures are performed</li><li>Reviewing the protocol, informed consent form and follow up procedure with potential study subjects</li><li>Conducting interviews at assess the subject&rsquo;s ability and willingness to follow and complete study procedures and visits</li><li>Obtaining informed consent from research subjects prior to any study related procedures and documenting appropriately</li><li>Following randomization procedures as per protocol</li><li>Dispensing study article as appropriate</li><li>Scheduling subject&rsquo;s follow up visits</li><li>Reviewing diaries and questionnaires completed by subjects</li><li>Ensuring appropriate specimen collection, batching and shipping as required</li><li>Assessing subject compliance with the test article and follow up visits</li></ul><p><b>Protects Subjects Confidentiality </b></p><p><b>By:</b></p><ul><li>Protecting patient privacy during initial and follow up interviews</li><li>Documenting protocol deviations and exemptions</li><li>Obtaining/reviewing original source documents</li><li>Abstracting data from medical records to clinic, consultation and referral notes to study forms and flow sheets</li><li>Recording accurate and timely data onto case report forms</li><li>Maintaining source documentation for all case report entries as applicable</li><li>Keying data for electronic submission</li><li>Transmitting data via fax, mail or electronically as requested</li><li>Correcting and editing case report form entries as appropriate</li><li>Resolving data queries</li><li>Completing and maintaining the study article dispensing log</li><li>Maintaining files of all study related documentation</li><li>Recognizing and reporting common laboratory values and alerts to investigator and sponsor</li></ul><p><b>Participates in Monitoring Visits and Audits </b></p><p><b>By</b>:</p><ul><li>Scheduling sponsor monitoring visits</li><li>Ensuring that EDC for Sponsor company is done within 3 business days and is correct</li><li>Collecting source documents for sponsor/audit review</li><li>Meeting with monitors/auditors during routine visits to discuss case report form completion, query resolution and other protocol related issues</li><li>Preparing for and participating in FDA inspections as needed</li></ul><p>Maintains Professional and Technical Knowledge</p><p>By:</p><ul><li>Attending educational workshops</li><li>Reviewing professional publications</li></ul><p>Job Type: Full-time</p><p>Pay: $37,941.00 - $55,091.00 per year</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Pharmaceutical research: 1 year (Required)</li></ul><p>Language:</p><ul><li> Fluent Spanish (Required)</li></ul><p>Ability to Commute:</p><ul><li>Houston, TX 77089 (Required)</li></ul><p>Work Location: In person</p>

Clinical Research Coordinator 1 yr. exp req.

Ethos Risk Services

<div><p><b>ABOUT US:</b></p><p>
Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients.</p><p></p><p><b><br>
JOB SUMMARY:</b></p><p>
Our dynamic Ethos team is seeking a<b> Special Unit Investigations (SIU) Field Investigator</b> to conduct field investigations, gather and analyze evidence, and produce detailed reports that support claims decisions. You'll work both independently and collaboratively, often traveling to accident scenes, interviewing witnesses, and uploading documentation into our claims system.</p><p></p><p><b><br>
KEY RESPONSIBILITIES:</b></p><ul><li><b>
Scene Investigations:</b> Conduct thorough on-site investigations of accidents and property losses.</li><li><b>
Interviews &amp; Statements:</b> Conduct in-person interviews and obtain accurate, detailed statements from all parties involved.</li><li><b>
Online Research:</b> Gather case information through digital sources and background checks.</li><li><b>
Report Writing:</b> Draft thorough, detailed investigative reports summarizing findings and observations.</li><li><b>
Case Documentation:</b> Conduct in-person interviews and obtain accurate, detailed statements from all parties involved, and retrieve relevant documents to support investigative findings.</li><li><b>
Case Management:</b> Track case progress, time, and expenses accurately within Ethos systems.</li><li><b>
Fraud Detection:</b> Recognize compensability issues, misrepresentation, and other red flags in claims.</li><li><b>
Client Communication:</b> Maintain professional contact with clients and claim handlers throughout the investigation process.</li></ul><p><b><br>
QUALIFICATIONS:</b></p><p><b>
Education:</b> Associate's or Bachelor's degree in Criminal Justice or a related field preferred.</p><p><b>
Experience:</b></p><ul><li>
Minimum of 2 years of SIU experience with an investigative firm or insurance carrier, working across various lines of business such as liability, auto, and property.</li><li>
Former military or law enforcement background preferred.</li></ul><p><b>
Licenses/Certifications:</b></p><ul><li>
Active Private Investigator license or willingness to obtain one (where required by state).</li><li>
Active driver's license and valid auto insurance.</li></ul><p><b>
Other Requirements:</b></p><ul><li>
A well-maintained and reliable vehicle for exclusive use.</li><li>
SIU equipment, including a recorder and a high-quality digital camera.</li><li>
A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.</li></ul><p><b><br>
WORKING CONDITIONS:</b></p><ul><li>
While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required.</li><li>
Occasional weekend work may be required to align with case demands and or/client requests.</li></ul><p><br>
Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.</p></div>

Special Investigations Unit (SIU) - Field Investigator

Frontage Laboratories

<div></div><div><p><b>Assistant Clinical Research Coordinator</b></p><p><b>
Title:</b> Assistant Clinical Research Coordinator</p><p><b>
Location:</b> Secaucus, NJ, onsite</p><p><b>
Reports to</b>: Manager of Clinical Operations.</p><p>
Full-time/ Hourly</p><p></p><p><br>
Frontage Laboratories Inc. is an award winning, publicly listed (HKSE), full-service CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China, and growing over 30% YOY. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.</p><p><b>
Position/Job Summary:</b></p><p>
The Assistant Clinical Research Coordinator Assists the Clinical Research Coordinator in developing strategies for implementing study procedures in compliance with the study protocol.</p><p><b>
Roles &amp; Responsibilities:</b></p><div><ul><li>
Develops a high level of familiarity and knowledge of the study protocol and flow chart of study procedures.</li><li>
Develops a strategy for implementing study procedures in compliance with the study protocol.</li><li>
Performs study procedures (<i>e.g.,</i> obtain ECG recordings, vital signs, safety assessments, etc.) as required by study protocol under the supervision of the Clinical Research Coordinator, Principal Investigator, and Sub-Investigators.</li><li>
Records study data in the source documents. Evaluates and reviews study data to ensure accuracy and completeness.</li><li>
Assists the clinic team in transcribing study data from source documents to sponsor designated electronic case report forms.</li><li>
Resolves data queries in conjunction with the sponsor.</li><li>
Assists the Principal Investigator with gathering and recording relevant data for adverse event reporting and expedited reporting of serious adverse events to the sponsor.</li><li>
Assists with preparation of protocols, informed consents, amendments and other necessary documents for review by the sponsors and IRB.</li><li>
Assists in the administration of informed consent to research subjects under the supervision of the Principal Investigator.</li><li>
Maintains investigator/sponsor files in accordance with the FDA and GCP Guidelines.</li><li>
Assists in the screening of research subjects to evaluate their eligibility for a clinical study.</li><li>
Creates and performs QC procedures.</li><li>
Establishes and maintains source documentation for study protocols in conjunction with the Principal Investigator and Sub-Investigators.</li><li>
Other assigned.</li></ul></div><div></div><p><b><br>
Education, Experience &amp; Skills Required:</b></p><div><ul><li>
At least 6 months&rsquo; experience supporting clinical research study conduct.</li></ul></div><ul><li>Must possess a general knowledge of applicable clinical research regulatory requirements; general knowledge of GCP and ICH guidelines is preferred.</li><li>Strong computer skills including proficiency in use of Microsoft Word, Excel, and PowerPoint.</li><li>Strong written and verbal communication skills.</li><li>Effective time management and organizational skills.</li><li>Attention to detail and accuracy in work.</li><li>Knowledge of applicable protocol requirements.</li></ul><p><b>
Salary</b>: $25.00/hour</p><p><b><i>
Benefits</i></b><b><i>:</i></b></p><ul><li><i>
401k Employer Match with immediate vesting</i></li><li><i>
Vision Insurance</i></li><li><i>
Medical and Dental Insurance with multiple coverage options</i></li><li><i>
FSA (Medical, Dependent Care, and Commuter)</i></li><li><i>
Short Term Disability</i></li><li><i>
Long Term Disability</i></li><li><i>
Life Insurance</i></li><li><i>
Generous Paid Holidays and PTO</i></li></ul><p><i>
Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</i></p></div>

Assistant Clinical Research Coordinator/Equipment Supervisor

Texas Board of Nursing

<div><div><b>BON 26-12 Investigator II</b> <b>(</b><b>00057476</b><b>)</b><div>
</div><b>
Organization</b><b>:</b> TEXAS BOARD OF NURSING<div>
</div></div><div><b>
Primary Location</b><b>:</b> Texas-Austin<div>
</div><b>
Work Locations</b><b>:</b> Austin Main HQ 1801 Congress Avenue Suite 10-200 Austin 78701<div></div><div><br>
</div></div><div><b>
Job</b><b>:</b> Business and Financial Operations<div>
</div></div><div><b>
Employee Status</b><b>:</b> Regular<div>
</div></div><div><b>
Schedule</b><b>:</b> Full-time<div>
</div><b>
Standard Hours Per Week</b><b>:</b> 40.00<div>
</div></div><div><b>
Travel</b><b>:</b> Yes, 25 % of the Time<div>
</div></div><div><b>
State Job Code</b><b>:</b> 1352 TX<div>
</div></div><div><b>
Salary Admin Plan</b><b>:</b> B<div>
</div></div><div><b>
Grade</b><b>:</b> 16<div>
</div></div><div><b>
Salary (Pay Basis)</b><b>:</b> 3,409.83 - 5,094.17 (Monthly)<div>
</div></div><div><b>
Number of Openings</b><b>:</b> 2<div>
</div></div><div><b>
Overtime Status</b><b>:</b> Non-exempt<div>
</div></div><div><b>
Job Posting</b><b>:</b> Apr 9, 2026, 11:14:00 AM<div>
</div></div><div><b>
Closing Date</b>: Apr 30, 2026, 11:59:00 PM<div>
</div></div><div><b>
Description</b><div></div><p><b><br>
NOTE: This position is located in Austin, Texas.</b></p><p>
I. TITLE: Investigator II (CJ) (1352) (B16)</p><p><br>
II. DEFINITION: Under general supervision, conducts moderately complex investigations of alleged violations of the laws, rules and regulations pertaining to advanced practice, professional and vocational nursing.</p><p><br>
III. QUALIFICATIONS:<br>
A. Personal Characteristics<br>
1. High degree of professional integrity<br>
2. Dependable<br>
3. Self-reliant and uses independent judgment<br>
4. Motivated to accomplish assigned tasks efficiently and effectively<br>
5. Highly organized and able to prioritize<br>
6. Excellent communication skills<br>
7. Objective Attitude</p><p><br>
B. Education<br>
Baccalaureate Degree in Criminal Justice, sociology, or related field, supplemented by two years of experience or specialized training in areas related to the agency mission.</p><p><br>
C. Knowledge, Skills, and Abilities<br>
1. Ability to write and speak effectively.<br>
2. Ability to prioritize work tasks.<br>
3. Knowledge of investigative methods and processes.<br>
4. Knowledge of state statutes and rules governing the practice of professional and vocational nursing in the State of Texas.<br>
5. Knowledge of the Administrative Procedures and Texas Register Act.<br>
6. Skill in objectively presenting evidence and testimony at informal conferences and formal disciplinary hearings.<br>
7. Skill in computer word processing.<br>
8. Ability to maintain the security and integrity of critical infrastructure including communications infrastructure and cybersecurity infrastructure.</p><p><br>
IV. RESPONSIBILITIES:<br>
Directly responsible to the Supervising Investigator. The Investigator II accomplishes the functions outlined in Section V in accordance with established policies and procedures.</p><p><br>
V. FUNCTIONS/DUTIES:<br>
A. Conducts investigation of licensees&rsquo; alleged violations of the rules and regulations pertaining to advanced practice, professional and vocational nursing:<br>
1. Analyzes assigned complaints to develop and implement investigative plan within accepted time frames.<br>
2. Prepares notices of alleged violations to nurses under investigation.<br>
3. Prepares subpoenas and obtains allegation specific relevant records.<br>
4. Identifies witnesses and obtains statements through affidavits/interviews.<br>
5. Conducts on-site investigations, as necessary, to interview witnesses and identify additional documentary evidence.<br>
6. Documents investigative activities, including all contacts with outside parties and in-coming correspondence, in N2 licensure system.<br>
7. Scans incoming correspondence, including responses, records, and statements.<br>
8. Develops and maintains a recordkeeping system to ensure the integrity of incoming documents.<br>
9. Confirms attorney representation and processes requests for records.<br>
10. Redacts records when appropriate.<br>
11. Prepares investigative case reports which include alleged violations, relevant evidence, and responses/explanations.<br>
12. Recommends appropriate case disposition to the Supervising Investigator/Director of Enforcement which is consistent with adopted Board guidelines and disciplinary matrix. B. Facilitates timely case resolution according to established guidelines.<br>
1. Ensures that Agreed Orders and Formal Charges are accurately drafted, routed, and mailed in a timely manner according to established processes.<br>
2. Ensures that documentary evidence and witness testimony are prepared for presentation at informal settlement conferences and formal disciplinary hearings, as applicable.<br>
3. Testifies at formal disciplinary hearings and participates in depositions, as applicable.<br>
C. Assists in the education of the public, employers, and nurses.<br>
1. Adheres to agency Customer Service Standards when responding to inquiries regarding the NPA and Board Rules, policies, and procedures.<br>
2. Maintains courteous, effective communication with co-workers and supervisors to promote teamwork in accomplishing departmental and agency functions.<br>
3. Refers questions regarding licensing, education, or nursing practice to appropriate Board staff.</p><p><br>
VI. CONDITIONS OF EMPLOYMENT<br>
A. Refer to personnel policies for other conditions of employment.<br>
B. Up to 25% Travel<br>
C. Position is not exempt from the Fair Labors Standards Act (FLSA)</p><p>
The Texas Board of Nursing is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, genetic information, or status as an individual with a disability or protected veteran in its hiring and recruitment process. Veterans' and former foster youth employment preferences are granted as required by law. The Texas Board of Nursing participates in E-Verify, and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.</p><p><b>
MILITARY CROSSWALK:</b></p><p><b>
ARMY</b>: <b>Enlisted: </b>31B, 31D, 35L, 35M, 89D <b>Officer: </b>31A, 35A, 89E, 311A, 351L, 351M</p><p><b>
NAVY: Enlisted: </b>EOD, IS, LN, MA <b>Officer: </b>183X, 250X, 649X, 683X, 749X, 783X</p><p><b>
COAST GUARD: Enlisted: </b>IV, ME, MST <b>Officer: </b>INV, MLES, MSSD, MSSE, MSSR, OAP12, OAP14</p><p><b>
MARINE CORPS: Enlisted: </b>5813, 5819,<b> </b>5821, 5822, 8012 <b>Officer: </b>5805, 7596, 8012</p><p><b>
AIR FORCE: Enlisted:</b> 1N0X1, 1S0X1, 1D7X1, 3E7X1, 3P0X1, 4B0X1, 4E0X1 <b>Officer:</b> 14NX<b>, </b>31PX, 43HX, 71SX</p><p><b>
SPACE FORCE: Enlisted:</b> 5I0 <b>Officer: </b>14N</p><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><br>
III. QUALIFICATIONS:<br>
A. Personal Characteristics<br>
1. High degree of professional integrity<br>
2. Dependable<br>
3. Self-reliant and uses independent judgment<br>
4. Motivated to accomplish assigned tasks efficiently and effectively<br>
5. Highly organized and able to prioritize<br>
6. Excellent communication skills<br>
7. Objective Attitude</p><p><br>
B. Education<br>
Baccalaureate Degree in Criminal Justice, sociology, or related field, supplemented by two years of experience or specialized training in areas related to the agency mission.</p><p><br>
C. Knowledge, Skills, and Abilities<br>
1. Ability to write and speak effectively.<br>
2. Ability to prioritize work tasks.<br>
3. Knowledge of investigative methods and processes.<br>
4. Knowledge of state statutes and rules governing the practice of professional and vocational nursing in the State of Texas.<br>
5. Knowledge of the Administrative Procedures and Texas Register Act.<br>
6. Skill in objectively presenting evidence and testimony at informal conferences and formal disciplinary hearings.<br>
7. Skill in computer word processing.<br>
8. Ability to maintain the security and integrity of critical infrastructure including communications infrastructure and cybersecurity infrastructure.</p></div></div>

BON 26-12 Investigator II

University of Florida

<p></p><div><div><p><b>JOB NO:</b></p>
<div>539463</div><br>
<p><b>WORK TYPE:</b></p>
<div>Staff Full-Time</div><br>
<p><b>LOCATION:</b></p>
<div>Main Campus (Gainesville, FL)</div><br>
<p><b>CATEGORIES:</b></p>
<div>Health Care Administration/Support</div><br>
<p><b>DEPARTMENT:</b></p><div>
29141710 - MD-SURGERY-TCV-CARDIOVASC</div></div><br>
<div>
<div><div><div><div><b>CLASSIFICATION TITLE:</b></div>
<div>
<p>Clinical Research Coordinator I</p></div><br>
</div><br>
<div><div><b>CLASSIFICATION MINIMUM REQUIREMENTS:</b></div>
<div>
<p>Associate&rsquo;s degree or an allied health professional degree in an appropriate area and one year of relevant experience; or an equivalent combination of education and experience</p></div><br>
</div><br>
<div><div><b>JOB DESCRIPTION:</b></div>
<div>
<p><b>Coordination of Protocol Subjects &amp; Data Collection</b></p>
<ul>
<li>Performs subject screening and obtains consent for clinical protocols under the direction of the principal investigator.</li>
<li>Serves as a patient resource and educator regarding study information and clinical symptoms.</li>
<li>Prepares and ships central laboratory samples in accordance with protocol requirements.</li>
<li>Collects baseline and follow-up data from the medical record.</li>
<li>Documents findings in appropriate source records and case report forms.</li>
<li>Schedules and attends clinic appointments for patients, as required by protocol.</li>
<li>Communicates with nursing staff and OR staff regarding patient care in accordance with protocols.</li>
<li>Assists with operating room protocol requirements, as appropriate.</li>
<li>Records patient symptoms and adverse events in conjunction with care providers.</li>
<li>Reports and follows up on adverse events and serious adverse events, in consultation with the principal investigator, to the sponsor and Institutional Review Board, as required by protocol.</li>
</ul>
<p><b>Coordination of Protocol Compliance</b></p>
<ul>
<li>Maintains knowledge of Good Clinical Practice guidelines and the Federal Code of Regulations regarding clinical trial conduct.</li>
<li>Coordinates and maintains HIPAA compliance for assigned studies.</li>
<li>Communicates with the interdisciplinary healthcare team involved in the care of patients participating in research studies to ensure regulatory compliance.</li>
<li>Interacts with local laboratories and diagnostic study centers to ensure clinical protocol requirements are met for studies.</li>
<li>Coordinates efforts with the investigational pharmacist and maintains site records in accordance with Good Clinical Practice and sponsor guidelines.</li>
</ul>
<p><b>Research Support</b></p>
<ul>
<li>Designs case report forms and source documents for clinical protocols, as required.</li>
<li>Communicates with trial monitors to facilitate data monitoring and query resolution.</li>
<li>Submits protocols to the CRH and IRB offices to ensure compliance, under the direction of the senior study coordinator.</li>
<li>Organizes and maintains regulatory files for clinical studies performed within the division.</li>
<li>Interacts with the Institutional Review Board under the direction of the principal investigator for clinical research protocols.</li>
<li>Tracks the types of study services performed to ensure they are compensated appropriately.</li>
<li>Tracks all patient billable services.</li>
<li>Performs billing reviews for study subjects.</li>
<li>Dispenses human subject payments to study participants.</li>
</ul>
<p>Maintains working knowledge of computing skills: Microsoft Word for Windows, PowerPoint, Access, and Excel.</p>
<p>
Facilitates efforts for ongoing database(s) within the Division.</p>
<p>
Other duties as assigned.</p></div><br>
</div><br>
<div><div><b>EXPECTED SALARY:</b></div>
<div>
<p>$50,000 - $56,000 annually</p></div><br>
</div><br>
<div><div><b>REQUIRED QUALIFICATIONS:</b></div>
<div>
<p>Associate&rsquo;s degree or an allied health professional degree in an appropriate area and one year of relevant experience; or an equivalent combination of education and experience</p></div><br>
</div><br>
<div><div><b>PREFERRED:</b></div>
<div>
<div><p>Excellent communication skills; must be able to communicate with patients and family participating in clinical trials.
<br>
Experience as research coordinator preferred.<br>
Experience with patient data and/or databases.<br>
Proficient time management skills and ability to successfully manage multiple studies.</p></div><br>
</div>
</div><br>
<div><div><b>SPECIAL INSTRUCTIONS TO APPLICANTS:</b></div>
<div>
<p>In order to be considered, you must upload your cover letter and resume.</p>
<p>
Application must be submitted by 11:55 p.m. (ET) of the posting end date.</p></div><br>
</div><br>
<div><div><b>HEALTH ASSESSMENT REQUIRED:</b></div> <div>Yes</div></div></div><br>
</div>
</div><p></p><div><p><b>ADVERTISED:</b></p>
<div>09 Apr 2026</div> Eastern Daylight Time<br>
<p><b>APPLICATIONS CLOSE:</b></p>
<div><div>16 Apr 2026</div></div>
Eastern Daylight Time</div></div><p></p>

Clinical Research Coordinator I -Cardiovascular Surgery

The Home Depot

<div>
 Req173739
 <br/>
 <br/>
 <strong>
  Position Purpose
  <br/>
  <br/>
 </strong>
 As a member of the Central Investigation Team (CIT), the Central Investigator is responsible for the direction and support of Organized Retail Fraud (ORC) investigations theft and fraud investigations within a specified area of the company. The CIT will work with various business partners (IT, Internal Audit, RDO's, DOM's, Store Ops, APM's and APS') and leverage all available investigative tools to eliminate and reduce company exposure to associate and external theft. Key responsibilities include: analyzing information, determination of exception data to drive investigation, communication and coordination of information to field teams and other partners and management of the investigative process. Coordination with law enforcement to ensure effective prosecution and restitution recovery The Central Investigator will collaborate, coordination with IT to develop new exception data, management of remote CCTV viewing to support investigative efforts, and case trend analysis to drive performance and to make recommendations to mitigate theft exposure. The CIT must be able to manage multiple tasks and to gain buy in and support of multiple partners to ensure a successful investigation process within their area of responsibility. The CIT must be effective at training and coaching, as they will support the field in understanding development of the investigative skill sets theft exposures within their area of responsibility. The CIT must have strong analytical and problem solving skills, as they will make recommendations to business partners for the elimination of procedural/policy issues that increase theft exposure. The CIT will report directly to the Manager of Central Investigations and will work in a collaborative team environment with the entire CIT Team.
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 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   30% Leveraging store systems and data query models to isolate theft and fraud indicators. Utilize information from systems reports and databases to identify and communicate criminal activity impacting company assets. Utilizes multiple data sources, E-Platforms and Social Media to help identify theft trends.
  </li>
  <li>
   25% Execution of CCTV Alerts and SSC generated alerts to identify, internal and external theft through mitigating opportunities. Develop and maintain strong working relationships with HR to resolve associate issues related to theft and fraud. Develop partnership with APMs' and APS' to drive theft and fraud elimination.
  </li>
  <li>
   25% Packaging and Building cases. Updates case management and initiates quality case leads for investigation, providing actionable data and investigative support. Coordinates documentation and video. Provides weekly updates to manager on case load and case management efforts.
  </li>
  <li>
   20% Communicating cases and handing off investigations. Gathers intelligence and collaborates with Law Enforcement on Serious Incidents (SIRs). Maintains relationships with financial institutions and industry partners.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Direct Manager/Direct Reports
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  <br/>
 </strong>
 <ul>
  <li>
   This position reports to SSC AP Manager.
  </li>
  <li>
   This position has 0 direct reports.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Travel Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Typically requires overnight travel less than 10% of the time.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working Conditions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be eighteen years of age or older.
  </li>
  <li>
   Must be legally permitted to work in the United States.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ Years of Loss Prevention / Asset Protection Investigative experience
  </li>
  <li>
   Competent in the use of retail CCTV systems.
  </li>
  <li>
   Loss Prevention Investigative Interview Training.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   No additional education
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Years Of Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Years Of Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   No additional years of experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Leadership Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   None
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Leadership Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   None
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   None
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   None
  </li>
 </ul>
</div>


Central Investigator

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