case management assistant

HCA Florida Memorial Hospital​

<div>Do you have the career opportunities as a Case Management Administrative Assistant you want with your current employer? We have an exciting opportunity for you to join HCA Florida Memorial Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare, and located in sunny Jacksonville, Florida!
<h5 class="jobSectionHeader">Job Summary and Qualifications</h5>
<h5 class="jobSectionHeader">We are seeking an Administrative Assistant for our Case Management Department who will assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The Case Management Assistant will provide administrative support in Case Management functions.
What you will do in this role:<ul><li>
You will be responsible for coordinating with the case manager and social worker for support that is needed.</li><li>
You will provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.</li><li>
You will make referrals to specific post-acute care providers, including sending the appropriate packet of information from the medical record required for the level of care.</li><li>
You will monitor patients post-acute care referrals and intervenes to expedite discharge.</li><li>
You will communicate with the case managers and social workers regarding the status of the post-acute care referrals, bed availability, and other barriers.</li><li>
You will obtain physician signatures on required case management documents and forms.</li><li>
You will perform other duties as assigned.</li></ul>
What qualifications you will need:<ul><li>
A High School Diploma or GED is required</li><li>
Associates Degree in healthcare or related field is preferred</li><li>
Medical knowledge and terminology is required</li><li>
At least one year of experience in a health care setting is required</li><li>
Must be comfortable going into patient rooms</li></ul> 
This position is a Monday through Friday role - No Weekends and No Holidays!
Approximate hours are: 8:00AM to 4:30PM
Benefits</h5>
HCA Florida Memorial Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Memorial Hospital has provided quality healthcare services since 1969, giving patients access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our 450+ bed hospital is one of the region's leading acute care facilities. We offer a range of services for our patients, including 24-hour emergency care at three different locations and a Level II trauma center. Other specialized programs include our accredited Chest Pain Center, certified Stroke Center, Heart Center, Bone and Joint Center, maternity center and much more. Memorial has received the Gold Seal of Approval for Primary Stroke Centers and is sepsis-certified by the Joint Commission.
At Memorial Hospital, our care like family culture extends to our patients, our people and our Jacksonville community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Case Management Assistant

Alaska Regional Hospital

<div><h5 class="jobSectionHeader">Introduction</h5>
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Case Management AssistantAlaska Regional Hospital<h5 class="jobSectionHeader">
Benefits</h5>
Alaska Regional Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>Consumer discounts through Abenity and Consumer Discounts 
</li><li>Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>Colleague recognition program 
</li><li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
We are seeking a(an) Case Management Assistant for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
As a Case Management Assistant you will be joining a collaborative team that is dedicated to serving others in need and also supporting one another. In this role you will:<ul><li>
Coordinate with RN case manager and social worker for support needed. Communicate updates on progress throughout the day. Refer patient questions back to the case manager/social worker.</li><li>
Provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.</li><li>
Make referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care.</li><li>
Monitor patients with PAC referrals and intervene to expedite discharge.</li><li>
Prioritize workload to ensure a timely contact and intervention with PAC providers.</li><li>
Send additional information to PAC provider when requested.</li><li>
Communicate with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.</li><li>
Communicate results of PAC referrals with the patient, including having the Patient Choice letter signed.</li><li>
Monitor Medicare patient&rsquo;s planned discharge dates and deliver the Important Medicare Message (IMM) to the patient per facility policy.</li><li>
Deliver the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).</li><li>
Obtain physician signature on required Case Management documents and forms.</li><li>
Based on facility practice, set up transportation, send information to Transfer Center, and generate discharge packets for PAC transfers.</li></ul><h6 class="jobSectionHeader">
What qualifications you will need:</h6><ul><li>
Associate Degree preferred</li><li>
Medical knowledge and terminology required</li><li>
Minimum one year of experience in a health care setting required</li><li>
Health care professional (C.N.A., E.M.T.) preferred</li><li>
Ability to establish and maintain collaborative and effective working relationships.</li><li>
Ability to communicate effectively in oral, written and electronic formats.</li><li>
Demonstrates analytical and critical thinking abilities with proactive decision-making and negotiation skills.</li><li>
Ability to be self-motivated, goal-directed, and dependable.</li><li>
Demonstrates computer and typing skills.</li></ul>
HCA Healthcare's Alaska Regional Hospital is known for our expertise, compassion and skills. We are committed to delivering patient-centered care to every patient on every visit for our 250 plus bed facility. Year after year, Alaska Regional receives 5-star ratings for heart attack treatment, bowel obstruction treatment, and colorectal surgery.
Based in Anchorage, Alaska Regional is located in a thriving community offering plenty of opportunities to capitalize on the Alaskan lifestyle. Alaska offers some of the most incredible scenic beauty around the world which draws visitors year-round who come for a vacation and end up making Alaska home.
We are part of the HCA Healthcare network - which includes more than 300 affiliate facilities across the country offering our colleagues the opportunity for travel and relocation. HCA Healthcare and Alaska Regional are inspired by our mission to care for and improve human life to create a positive impact in our community.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder 
If you find this opportunity compelling, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

TRISTAR

<div>POSITION SUMMARY:
Work directly with the Supervisor and Manager to provide additional resources for the case management staff. This position does not provide any clinical review or decisions.
This individual is responsible for monitoring incoming correspondence received. The coordinator will ensure the referrals are set up in the case management system and promptly assigned to the case manager. The Referral Coordinator will answer incoming calls, screen, respond and route the calls. This position requires the ability to work independently to meet deadlines, as well as an excellent phone demeanor and a desire to provide exceptional customer service. The position requires knowledge of medical terminology, the understanding of referral criteria by client and/or jurisdictions. The referrals may be for WC Utilization Review and or Case Management services.
Responsibilities of the position include, but are not limited to:<ul><li>
Set up of member within the case management system</li><li>
Assist incoming calls to the case management referral department
</li><li>Monitor dedicated referral emails to review for new referrals and correspondence</li></ul><ul><li>
Monitor workflow of referrals and identify areas where daily assistance is needed</li><li>
Work with the branch locations and staff to complete and provide necessary information for referrals
</li><li>Process all referrals and correspondence within 24 hours of receipt</li><li>
Maintain daily/monthly referral logs
</li><li>Identify trends and/or issues in referral patterns and communicate them with management.</li></ul>
***Other duties as assigned
Additional Functions and Responsibilities
<ul><li>Demonstrates ability to meet administrative requirements, including productivity, time management and Quality Assurance standards
</li><li>Maintain documentation standards adhering to URAC standards and company policy and procedures</li><li>
Maintain confidentiality- Knowledge of laws and regulations pertaining to HIPPA and PHI</li><li>
Other job duties as assigned
</li></ul>Education: High school diploma required. Medical or Managed Care background preferred and/ or Certified Medical Assistant
Experience: Experience in healthcare and or managed care related fields, Minimum of one year of working in a medical or managed care environment preferred. Medical Terminology preferred.
Knowledge, Skills and Abilities:
<ul><li>Experience in healthcare related fields</li><li>
Strong communication skills; customer service mindset; team player.</li><li>
Adheres to professional standards, codes of ethics, system and department policies and procedures.
</li><li>Incorporates the philosophies of continuous quality improvement, customer service and teamwork into daily routine</li><li>
Excellent typing and keyboard skills (35-40wpm)</li><li>
Ability to work in a variety of computer systems proficiently</li><li>
Ability to navigate a Windows environment, utilize Outlook, and the ability to create, edit, save and send documents utilizing Microsoft Word and Microsoft Excel</li><li>
Ability to work within a paperless environment</li></ul>
Equipment Operated/Used:
Essential Equipment: Desk, Telephone/Fax, Computer Keyboard, Mouse, System Applications
Essential Tools: Pens, pencil, computer, Keyboard
Essential Vehicles: N/A
Special Equipment or Clothing:
Professional attire adhering to the Company Dress Code
Here is some benefits that you can enjoy in this role:<ul><li>
Medical, Dental &amp; Vision Insurance</li><li>
Life &amp; Disability Insurance</li><li>
401(k) Plan</li><li>
Paid time off</li><li>
Paid holiday</li></ul>
<div><div>MENTAL AND PHYSICAL REQUIREMENTS</div><div><div> 
1. MENTAL EFFORT
a. Reasoning development:
Follow one- or two-step instructions; routine, repetitive task.
Carry out detail but uninvolved written or verbal instructions; deal with a few concrete variables.
Follow written, verbal, or diagrammatic instructions; several concrete variables.
X Solve practical problems; variety of variables with limited standardization; interpret instructions.
Logical or scientific thinking to solve problems; several abstract and concrete variables.
Wide range of intellectual and practical problems; comprehend most obscure concepts.</div></div><div><div> 
b. Mathematical development:
Simple additional and subtraction; copying figures, counting, and recording.
Add, subtract, multiply, and divide whole numbers.
X Arithmetic calculations involving fractions, decimals, and percentages.
Arithmetic, algebraic, and geometric calculations.
Advanced mathematical and statistical techniques such as calculus, factor analysis, and probability determination.
Highly complex mathematical and statistical techniques such as calculus, factor analysis, and probability determination; require theoretical application.</div></div><div><div> 
c. Language development:
Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information such as age, occupation, and number of children; guide people and provide basic direction.
Ability to transcribe dictation; make appointments and process mail; write form letters or routine correspondence; interpret written work instructions; interview job applicants.
X Ability to compose original correspondence, follow technical manuals, and have increased contact with people.
Ability to report, write, or edit articles for publication; prepare deeds, contracts or leases, prepare and deliver lectures; interview, counsel, or advise people; evaluate technical data.</div></div><div><div> 
2. PHYSICAL EFFORT
a. Physical activity required to perform the job:
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
X Light work:
a. Exerting up to 20 pounds of force occasionally
b. Exerting up to 10 pounds frequently
c. Exerting a negligible amount of force constantly to move objects
(If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work).
Medium work:
a. Exerting up to 50 pounds of force occasionally
b. Exerting up to 20 pounds of force frequently
c. Exerting up to 10 pounds of force constantly to move objects
Heavy work:
a. Exerting up to 100 pounds of force occasionally
b. Exerting up to 50 pounds of force frequently
c. Exerting up to 20 pounds of force constantly to move objects
Very heavy work:
a. Exerting in excess of 100 pounds of force occasionally
b. Exerting in excess of 50 pounds of force constantly to move objects
c. Exerting in excess of 20 pounds of force constantly to move objects 
</div></div> 
<div><div><ul><li>Visual requirements necessary to perform the job:</li></ul>
Far vision: clarity of vision at 20 feet or more
X Near vision: clarity of vision at 20 inches or less
X Mid-range vision: clarity of vision at distances of more than 20 inches and less than 20 feet
Depth perception: the ability to judge distance and space relationships, so as to see objects where and as they actually are
Color vision: ability to identify and distinguish colors
Field of vision: ability to observe an area up or down or to the right or left while eyes are fixed on a given point
</div></div> 
</div><div><div>2. PHYSICAL EFFORT (cont.) 
FREQUENCY</div><div><div> 
c. Physical activity necessary to perform the job and frequency (e.g., continually, frequently, or occasionally):
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
Balancing: Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Crouching: Bending the body downward and forward by bending legs and spine.
Crawling: Moving about on hands and knees or hands and feet.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks, particularly for long distances.
Pushing: Using upper extremities top press against something with steady force in order to thrust forward, downward, or outward.
Pulling: Using upper extremities to extent force in order to drag, haul, or tug objects in a sustained motion.
Foot
Motion: Using feet to push pedals.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires substantial use of the upper extremities and back muscles.
X Fingering: Picking, pinching, typing, or otherwise working with fingers rather than with the whole hand or arm as in handling.
X Grasping: Applying pressure to an object with the fingers and palm. 
</div><div>Frequently
Occasionally
</div></div> 
</div><div><div>2. PHYSICAL EFFORT (cont.) 
FREQUENCY</div><div><div> 
X Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which workers must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
X Hearing: Perceiving the nature of sounds with or without correction. Ability to receive detailed information through verbal communication and to make fine discriminations in sound, such as when making find adjustments on machined parts.
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
X Repetitive Substantial movements (motions) of the wrists, hands,
Motion: and/or fingers.</div><div> 
Regularly
Regularly
Frequently</div></div></div></div>

Case Management Assistant - Referrals

The Evolution Law Group

Job SummaryWe are a law firm focused on the evolution of our firm, our clients, and our employees. We believe that rising tides lift all boats. At Evolution Law Group, P.A., we help individuals recover money that rightfully belongs to them through the State of Florida&rsquo;s unclaimed property system.We are hiring a Unclaimed Property Case Management Assistant to take ownership of a high-volume client intake and processing pipeline (internally known as our &ldquo;Pink Envelope Department&rdquo;).This is a critical, client-facing role where you will be the first point of contact for individuals who have received outreach from our firm regarding potential unclaimed funds.Many clients are unfamiliar with this process and may initially be skeptical. Your role is to confidently communicate with them, explain our services, and guide them toward moving forward with our firm. This position required very strong communication skills.This position requires you to manage the case through completion, including document handling, claim filing, and ongoing follow-up with the State.Responsibilities<ul><li>Serve as the first point of contact for inbound client inquiries (phone, text, email)</li><li>Clearly and confidently explain our services and process</li><li>Build trust with clients by addressing skepticism, answering questions thoroughly, and providing reassurance throughout the process</li><li>Demonstrate patience and professionalism when working with hesitant or uncertain individuals</li><li>Guide clients through required documentation and next steps</li><li>Review and organize incoming documents for accuracy and completeness</li><li>Prepare and file unclaimed property claims with the State of Florida</li><li>Monitor claim status and handle all follow-ups with the State, including requests for additional information, approvals, or denials</li><li>Maintain accurate records in internal systems and track case progress and ensure timely completion(Clio, Monday.com)</li></ul>Our Responsibilities:<ul><li>To ensure you have the tools, resources, and training necessary for success.</li><li>To provide you with opportunities to make money, achieve your personal goals, and give you the freedom in your schedule to accommodate life's events.</li><li>To cultivate a workplace where human connection, positive energy, and a fun and productive atmosphere thrive.</li><li>To be the firm that you look back on with gratitude and pride and become the company you will always be grateful for</li></ul>Qualifications/Skills<ul><li>Prior sales or client conversion experience is REQUIRED</li><li>Exceptional communication skills (verbal and written) are REQUIRED</li><li>High level of patience and emotional intelligence &mdash; must be able to work with hesitant or skeptical individuals calmly and professionally</li><li>Confident and professional on the phone</li><li>Highly organized with strong attention to detail and ability to manage multiple cases simultaneously</li><li>Strong follow-up skills and persistence &mdash; ability to keep cases moving forward</li><li>Excellent organizational skills with a keen eye for detail; ability to handle sensitive information confidentially.</li><li>Bilingual (English/Spanish)</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook)</li><li>Experience with Clio and Monday.com is a plus</li></ul>Pay: $18.00 - $25.00 per hourBenefits:<ul><li>Employee assistance program</li><li>Flexible schedule</li><li>Paid time off</li></ul>Work Location: In person

Unclaimed Property Case Management Assistant

Bell Socialization Services,Inc.

<div>The Case Management Assistant in Bell&rsquo;s Next-Door program is the first contact for potential program participants and as such must always provide excellent customer service. The Assistant must have or develop an understanding of community resources available to assist individuals and families in need and direct people as appropriate to those services. The person in this role is also responsible for assisting program staff with day-to day office operations, including maintaining forms, office equipment and supplies, and handling mail. It is crucial that the person in this position interact in a professional and respectful manner with all contacts. If not already familiar with it, the Assistant will learn how to use the HMIS system and document interactions accordingly. The Next-Door program operates Monday through Friday 9am to 6pm, and Saturdays 9am to noon, with the exception of holidays.</div>

Case Management Assistant Next Door (Full-Time)

Jackson Health System

<div>Department: Jackson Memorial Hospital - Case Management Acute
Address: 1611 NW 12th Ave, Miami, Florida, 33136
Shift details: Full-Time, Days 
 
Why Jackson:
Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history, Jackson Memorial - located in the heart of the City of Miami - has been ground zero for some of the world's greatest medical breakthroughs and important moments in South Florida. We've grown into one of the nation's largest public hospitals, and one of the few that is also a world-class academic medical center with a proud mission and proven success. Jackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the world's most skilled and highly regarded multidisciplinary team of healthcare professionals. Miami, FL Full-Time JM Case Management Acute
Summary
<ul><li>The Case Management assistant provides daily support to the Clinical resource Management Department in the process of quality and utilization data necessary for the day-to-day operations of the dept.</li><li>
Facilitates appropriate follow up in administering The Centers for Medicare &amp; Medicaid Services forms (Medicare outpatient Observation notices and Important Message forms to enhance the quality of the services being provided to our patients across the system.</li></ul> 
 
Responsibilities
<ul><li>Provides the Centers for Medicare &amp; Medicaid Services CMS forms (MOONS, IMs) to patients in a safe, timely, and effective manner.</li><li>
Verifies and assures that documentation entered within the patients' medical records are entered accurately and kept confidential.</li><li>
Responds and verifies inquiries from CRM leadership team and/or responsible parties. Interacts with patients to keep track of their progress and to ensure satisfaction.</li><li>
Adhere to professional standards as outlined by protocols, rules and regulations.</li><li>
Develops effective working relationships with CRM team.</li><li>
Facilitates multiple care aspects as requested by CRM leadership team for DC planning (case coordination, information sharing, etc).</li><li>
Under direction of CRM leadership, assist with the daily referrals, per standard protocols, to Primary Care Physician and JHS specialty clinics, scheduling diagnostic studies and other clinics appointment and procedures.</li><li>
Coordinates with outpatient studies as needed.</li><li>
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li><li>
Performs all other related job duties as assigned.</li><li>
The incumbent may attend management meetings and may be involved directly or indirectly around confidential management decisions</li></ul> 
 
Experience
Generally requires 1 to 3 years of related experience. 
 
Education
High school diploma is required. 
 
Skill
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. 
 
Credentials
Valid license or certification is required as needed, based on the job or specialty. 
 
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.</div>

Case Management Assistant, Jackson Memorial Hospital, FT, Days

The Advocates

<div><h1 class="jobSectionHeader">Legal Assistant &ndash; Case Management Team</h1>
Schedule: Monday&ndash;Friday | Day Shift | WFH in operating states.
<h2 class="jobSectionHeader">About The Advocates</h2>
At The Advocates, compassion comes first. We&rsquo;re more than a law firm&mdash;we&rsquo;re a team committed to making a meaningful impact on everyone we interact with. Whether serving clients, collaborating with coworkers, or helping the community, we lead with empathy, integrity, and purpose.
<h3 class="jobSectionHeader">Why Work With Us</h3>
<ul><li>Advocacy for Everyone: We believe every person deserves personalized support and high‑quality care.</li>
<li>People-First Culture: Employee well‑being truly matters here. We set big goals, and we celebrate big wins&mdash;together.</li>
<li>Recognition &amp; Rewards: Quarterly bonuses and peer‑driven recognition programs highlight your hard work.</li>
</ul><h2 class="jobSectionHeader">What You&rsquo;ll Do</h2>
As a Legal Assistant on our Case Management Team, you&rsquo;ll support clients during some of the most challenging moments of their lives&mdash;helping them navigate claims, lost wages, medical coordination, and providing a compassionate listening ear.
<h3 class="jobSectionHeader">Core Responsibilities</h3>
<ul><li>Client Support: Serve as a warm, reliable point of contact&mdash;listening, empathizing, and guiding clients through their case.</li>
<li>Case Coordination: Manage documents, tasks, and follow‑ups to keep cases moving efficiently.</li>
<li>Communication Hub: Facilitate communication between clients, attorneys, and adjusters through email, phone, and internal tools.</li>
<li>Confidential Handling: Maintain the highest standards of professionalism when managing sensitive information.</li>
<li>Task Tracking: Use case management systems to ensure deadlines are met and nothing slips through the cracks.</li>
</ul><h2 class="jobSectionHeader">What to Expect in This Role</h2>
<ul><li>High-Volume Task Management: You&rsquo;ll juggle multiple cases at once&mdash;prioritizing, meeting deadlines, and delivering quality work.</li>
<li>Time Management: You&rsquo;ll balance urgency with thoroughness to keep every case progressing smoothly.</li>
<li>Cross-Team Collaboration: Regular communication with peers and other departments is essential to success.</li>
<li>Team Meetings: Stay aligned with updates, case progress, and new process changes.</li>
<li>Case Reviews: Periodically assess case phases and adjust next steps to keep clients on track.</li>
<li>Performance Metrics: Monthly goals help measure your impact on both client satisfaction and team success.</li>
<li>Quarterly Team Goals: Work together to achieve broader initiatives that support firm-wide growth.</li>
</ul><h2 class="jobSectionHeader">What You&rsquo;ll Need</h2>
<ul><li>Case Management or Coordination Experience: Highly preferred, though not required.</li>
<li>Customer Service Background: Required&mdash;this is a client-facing role.</li>
<li>Strong Communication: Clear, professional communication with clients, attorneys, and partners.</li>
<li>Organizational Strength: Comfortable using computer systems and processes to manage a high volume of tasks.</li>
<li>Empathy: You understand and support clients during difficult moments.</li>
<li>Attention to Detail: You consistently deliver accurate work, even under tight deadlines.</li>
</ul>
Ideal candidates may come from medical offices, call centers, or administrative roles&mdash;any environment where staying organized, multitasking, and putting people first is essential.
<h2 class="jobSectionHeader">Benefits</h2>
<ul><li>Medical Coverage: Choose between HSA or Traditional plans to fit your needs.</li>
<li>Charitable Time Off: Paid time to give back to the community.</li>
<li>Family First: Paid parental leave to support you during life&rsquo;s biggest moments.</li>
<li>Dental &amp; Vision: Optional supplemental coverage available.</li>
<li>401(k): Participate in our retirement savings plan.</li>
</ul>
Applicants must be authorized to work in the U.S. on a full-time basis.
<h2 class="jobSectionHeader">Join Us</h2>
If you&rsquo;re ready to make a meaningful difference and grow within a compassionate, mission-driven team, we&rsquo;d love to meet you. 
Apply today!</div>

Legal Assistant - Case Management

Search 10000+ Case management assistant jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 case management assistant jobs Near Me

Case Management Assistant

Case Management Assistant

Case Management Assistant - Referrals

Unclaimed Property Case Management Assistant

Case Management Assistant Next Door (Full-Time)

Case Management Assistant, Jackson Memorial Hospital, FT, Days

Legal Assistant - Case Management