case management assistant

Regal Law Firm

Regal Law Firm is a client-focused legal practice specializing in Personal Injury and Car Accident cases. You will work side by side with a team of dynamic and collaborative professionals focused on delivering results for our injured clients.The OpportunityAs a Personal Injury Case Manager Assistant, you will have the opportunity to assist in the development of our client&rsquo;s cases to ensure our clients earn the maximum settlement deserved and leveling the playing field against big insurance companies and corporations.Accountable for<ul><li>Open claims with insurance companies.</li><li>Request records.</li><li>Coordinate with/for clients and doctors for medical visits, and with vehicle repair shops.</li><li>Communicate with clients in an effective and courteous manner.</li></ul>Qualifications<ul><li>Bilingual in Spanish is preferred.</li><li>Detail-oriented professional with a positive outlook.</li><li>Strong interpersonal and organizational skills.</li><li>Attention to detail and excellent customer service.</li></ul>Compensation<ul><li>$43,500.00+ depending on experience</li><li>Performance-based bonuses.</li><li>Opportunities for growth and advancement.</li></ul>Job Type: Full-timePay: From $21.00 per hourExpected hours: 40 per weekBenefits:<ul><li>Free parking</li><li>Opportunities for advancement</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Ability to Commute:<ul><li>Beverly Hills, CA 90212 (Required)</li></ul>Work Location: In person

Case Management Assistant

Town of Pecos City

<div>CRIMINAL INVESTIGATIONS ADMINISTRATIVE ASSISTANT
Classification Responsibilities: A Criminal Investigations Administrative Assistant performs difficult and varied clerical tasks involved in the processing and timely filing of felony and misdemeanor cases for prosecution with the District/County Attorney's Office.
Additional duties performed include:
Entering and updating cases in an automated case management records system. This includes monitoring the processing and status of in-custody cases including reviewing jail rosters for time frames of persons incarcerated.
Researching and printing required cases for court filing.
Distinguishing Features: The Criminal Investigations Administrative Aide is a civilian classification which may be assigned to the Criminal Investigations Division (CID)
QUALIFICATIONS
Employee Values: All employees of the Town of Pecos City are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.
Minimum Qualifications Required.
Special Requirements. Must possess a valid Texas Driver's License by hire date. Because of the confidential, sensitive nature of information handled, successful completion of a background investigation.
Preferred/Desirable Qualifications:
ESSENTIAL FUNCTIONS
Communication: Communicates with the general public, sworn officers, other City employees, victims, and law enforcement and judicial agencies to answer questions, obtain information, process cases and direct phone calls appropriately. Instruct and trains subordinates on the job as required in the absence of the supervisor. Prepares written documents such as case reports, memos, letters, search warrants, court orders, and miscellaneous forms with clearly organized thoughts using the proper sentence structure, punctuation, and grammar.
Manual/Physical: Reviews the work products of others to ensure compliance with department policies, procedures, and training manual instructions. Operates a variety of standard office equipment such as a copy machine, personal computer (PC), transcribing equipment, printer, copy machine, scanner, AFIS fingerprint system, submit cases to the County/District Attorney's Office. Enters data into an automated case management records system to maintain a case log and update case information.
Mental: Checks case filings for accuracy. Utilizes a PC with Criminal or Special Investigations Division shells and formats to type memos, letters, search warrants, major cases, and complaints for court filings. Prepares time limit cases to be submitted to City Court, Justice Courts, and to the Grand Jury by assembling and copying all the necessary forms, cases, supplementary reports, CJIS checks, and other documents of evidentiary value for prosecution purposes. Maintains a daily log and updates information on an automated records system of all cases that are submitted to the County Attorney's Office and the City Prosecutor. Prioritizes and assigns work to personnel such as case filings, transcriptions, and memos in the absence of the supervisor. Resolves procedural and operational problems in the absence of the supervisor. Performs mathematical calculations and statistical computations for monthly, quarterly, biannual and annual totals.
Knowledge/Skills/Abilities: Knowledge of: basic telephone etiquette; business English, spelling, and writing techniques; office practices, procedures, and equipment; bookkeeping and statistical methods of recording and compiling data; police operations, objectives, and procedures; and the organization, records systems, and office procedures and practices of the Pecos Police Department CID, particularly with respect to filing cases and release of information.
Skills: operating a PC which is demonstrated by typing a minimum sustained rate of 50 net words per minute (wpm); operating transcribing equipment; filing numerically and alphabetically with accuracy; making arithmetic computations; and the use of duplicating and other electronic office equipment.
Ability to: interpret police report data and recognize errors and omissions; follow oral and written instructions; learn applicable federal and state requirements; compile, tabulate, and record monthly, quarterly, biannual, and annual comparison reports for staff analysis; deal effectively with the public over the telephone and in person; remain calm and think clearly and quickly in emotional and emergency situations; maintain confidentiality and security of records and information; work in an environment which requires several mandatory deadlines to be met; interpret, explain, and receive information for telephone and in-person inquiries; write routine correspondence relating to a specific program or function; and establish and maintain effective working relationships with other City employees, supervisors, personnel from outside agencies, and the general public.
The duties listed above are intended only as general illustrations of the various types of work that may be performed. Specific statements of duties not included do not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Job descriptions are subject to change by the city as the needs of the city and requirements of the job change.</div>

Criminal Investigations Administrative Assistant

Law Offices of Sharona Hakim

This role is on-site, Monday through FridayPlaintiff Personal Injury law firm is looking for a dedicated Case Manager Assistant to join our team. The ideal candidate must have prior experience assisting a case manager and a strong commitment to delivering personalized service to our clients.RESPOSIBILITIES<ul><li>Support Case Managers in handling a caseload of approximately 75+ pre-litigation matters.</li><li>Assist with claims processing involving insurance carriers, open insurance claims, health insurance, Open Medi-Cal/Medicare</li><li>Provide administrative support in resolving property damage and loss-of-use claims.</li><li>Locate providers and schedule medical appointments based on treatment recommendations.</li><li>Monitor and track client medical treatment, serving as an advocate for timely care.</li><li>Review and analyze medical records, surgical records, and medical bills.</li><li>Maintain consistent, professional communication with clients, providers, and internal staff.</li><li>Work closely with case manager and supervising attorney to ensure excellent customer service.</li></ul>QUALIFICATIONS<ul><li>Minimum 1 year of experience in personal injury as a Case Manager Assistant or similar role.</li><li>Strong knowledge of claims processing with insurance carriers.</li><li>Ability to manage multiple tasks in a fast-paced environment.</li><li>Excellent organizational and communication skills.</li><li>Professional, client-service oriented demeanor.</li><li>Must be bilingual in English and Spanish</li></ul>We offer vacation pay, sick pay, parking, retirement plan, health insurance, including dental and vision insurance and other benefits.If you are interested, please submit your resume for consideration.Our office has a great friendly working environment, but is fast-paced and expects a high level of professionalism.PLEASE SUBMIT RESUME ONLY IF YOU HAVE EXPERIENCEOur benefits include:<ul><li>401(k)</li><li>Dental insurance</li><li>Free parking</li><li>Health insurance</li><li>Opportunities for advancement</li><li>Paid sick time</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Job Type: Full-timePay: $20.00 - $25.00 per hourBenefits:<ul><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul>Experience:<ul><li>Law office: 1 year (Required)</li><li>Personal injury law: 1 year (Required)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Work Location: In person

Assistant, Case Management

Morgan & Morgan

<div><div>At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.</div>
Summary

This role will work as a floater in our office, training and supporting several attorneys and case staff on rotation. This position trains for an eventual move to a highly sought Case Manager position.

Compensation for this role starts at $20 per hour.

Responsibilities
<ul>
<li>Shadow Case Managers</li>
<li>Order medical records from providers</li>
<li>Prepare comprehensive demands and assemble support for submission to carries</li>
<li>Investigate the nature and facts of cases</li>
<li>Learn to negotiate deductions of outstanding medical balances with providers</li>
<li>Prepare documents and correspondence necessary to reach a settlement in each case</li>
<li>
<div>Performs other related duties as assigned to meet the needs of the business.</div>
</li>
</ul>Qualification
<ul>
<li>High school diploma or GED</li>
<li>1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role preferably in a law firm setting or in a corporate legal department</li>
<li>Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude</li>
<li>Strong written and verbal communication skills, including good presentation skills</li>
<li>Willingness to learn and work with multiple employees within our organization</li>
<li>Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm</li>
<li>
<div>Not remote eligible.</div>
</li>
</ul>#LI-MP1<div>
Benefits

Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

Here is a link to Morgan &amp; Morgan's privacy policy.</div></div>

Case Manager in Training

Communication Service for the Deaf

<div>Description:

The Case Manager provides individualized support to adults through the Access to Services (ATS) Program, focusing on case management, advocacy, and long-term service retention. This role ensures that clients have sustained access to healthcare, housing, employment, and financial assistance by addressing barriers and fostering self-advocacy skills.
Reporting to the Program Manager, the Case Manager works collaboratively with Program Coordinators, community agencies, and service providers to deliver culturally responsive, person-centered care. The position requires strong communication, problem-solving, and organizational skills, as well as the ability to navigate complex service systems with empathy and cultural humility.
Case Management &amp; Client Support<ul><li>Conduct client intakes, need assessments, and service plan development to identify goals and barriers.</li><li>Provide individualized case management through regular check-ins and follow-up support.</li><li>Advocate for client eligibility and participation in healthcare, housing, financial assistance, and social service programs.</li><li>Deliver crisis intervention and immediate problem-solving to address urgent needs.</li><li>Coordinate transportation, childcare, and other logistical support to prevent service interruptions.</li><li>Collaborate with the Program Manager and Program Coordinators to ensure continuity of care and successful client outcomes.</li></ul>
Self-Advocacy &amp; Skills Building<ul><li>Coach clients with self-advocacy, communication, and problem-solving strategies to strengthen independence.</li><li>Support clients in navigating community systems, agencies, and service provider networks.</li><li>Conduct service plan reviews and update goals and interventions based on progress and emerging needs.</li><li>Empower clients to build confidence and sustain engagement in services through education and skill development.</li></ul>
Documentation &amp; Data Tracking<ul><li>Maintain accurate and confidential case records, documenting all client interactions and outcomes.</li><li>Track service utilization and progress toward individualized goals.</li><li>Analyze data to identify patterns and trends in service access, retention, and barriers.</li><li>Ensure compliance with funding, confidentiality, and organizational reporting requirements.</li><li>Prepare summaries and updates for quarterly and annual program reports.</li></ul>
Community Engagement &amp; Outreach<ul><li>Build and maintain strong relationships with service providers, employers, and community agencies.</li><li>Collaborate with partner organizations to facilitate referrals and resolve service disruptions.</li><li>Represent the Access to Services Program at outreach events, community meetings, and trainings.</li><li>Advocate for improved access, inclusion, and service delivery within community systems.</li><li>Educate clients and community members about available programs, resources, and support networks.</li></ul>
Compliance &amp; Certification<ul><li>Maintain required certifications and trainings (e.g., FERPA, HIPAA, Mandated Reporter) as directed by the Program Manager.</li><li>Follow organizational policies and funding requirements to ensure all services meet compliance standards.</li><li>Uphold confidentiality, ethical practices, and risk management procedures in all aspects of service delivery.</li><li>Report any compliance concerns or client safety issues promptly.</li><li>Perform other duties as assigned to support program operations and organizational goals.</li></ul>
Requirements:

To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:<ul><li>Strong case management, advocacy, and crisis intervention skills.</li><li>Knowledge of healthcare, housing, employment, and social service systems.</li><li>Ability to build trust and rapport with diverse clients, including Deaf, Hard of Hearing, DeafBlind, and Disabled adults.</li><li>Excellent interpersonal, written, and verbal communication skills.</li><li>High cultural competency and understanding of marginalized or underserved populations.</li><li>Proficiency in documentation, data tracking, and service reporting.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to communicate effectively in American Sign Language (ASL) preferred or willingness to develop ASL proficiency.</li><li>Commitment to CSD&rsquo;s values of equity, inclusion, empowerment, and community service.</li></ul>
Qualifications<ul><li>Bachelor&rsquo;s degree in Human Services, Social Work, Rehabilitation Counseling, or a related field; equivalent experience may be considered.</li><li>Minimum of two (2) years of experience in case management, client advocacy, or social services.</li><li>Experience working with Deaf, Hard of Hearing, or IDD populations strongly preferred.</li><li>Experience in community-based programs, healthcare navigation, or service coordination.</li><li>Valid driver&rsquo;s license and reliable transportation required.</li><li>Flexibility to work on occasional evenings or weekends for outreach or client needs.</li></ul></div>

Case Manager (Access to Services- Reno)

<div>Description:

The Case Manager provides individualized support to Deaf, DeafBlind, Hard of Hearing, and DeafDisabled adults through the Access to Services (ATS) Program and Medicare Assistance Program (MAP), focusing on case management, advocacy, and long-term service retention.
This role ensures that clients have sustained access to healthcare, Medicare benefits, housing, employment, and financial assistance by addressing barriers and fostering self-advocacy skills.
This position delivers one-on-one assistance, education, and advocacy to beneficiaries navigating Medicare benefits, ensuring they understand their coverage options, rights, and responsibilities while supporting them in making informed healthcare decisions. The Case Manager also provides comprehensive support for accessing employment services, social programs, and community resources.
Reporting to the CSD Works NV Program Manager, the Case Manager works collaboratively with Program Coordinators, call center representatives, service navigators, community agencies, and service providers to deliver culturally responsive, person-centered care. The position requires strong communication, problem-solving, and organizational skills, as well as the ability to navigate complex service systems with empathy and cultural humility.
This position may require some travel to Elko, Nevada
Case Management &amp; Client Support<ul><li>
Conduct client intakes and needs assessments to identify goals, barriers, Medicare eligibility, coverage gaps, and healthcare access needs.</li><li>
Provide individualized case management through regular check-ins and follow-up support.</li><li>
Deliver tailored Medicare counseling, including enrollment support, plan comparison, and coverage optimization.</li><li>
Advocate for client eligibility and participation in healthcare, housing, financial assistance, and social service programs.</li><li>
Assist clients in resolving issues with Medicare benefits, claims, billing, denials, or appeals.</li><li>
Provide crisis intervention and immediate problem-solving to address urgent needs.</li><li>
Coordinate transportation, childcare, and other logistical support to prevent service interruptions.</li><li>
Collaborate with the Program Manager, Program Coordinators, call center representatives, and service navigators to ensure continuity of care and successful client outcomes.</li></ul>
Self-Advocacy &amp; Skills Building<ul><li>
Coach clients in self-advocacy, communication, and problem-solving strategies to strengthen independence.</li><li>
Support clients in navigating community systems, agencies, Medicare programs, and service provider networks.</li><li>
Conduct service plan reviews and update goals and interventions based on progress and emerging needs.</li><li>
Empower clients to build confidence and sustain engagement in services through education and skill development.</li><li>
Educate clients on Medicare coverage options, rights, responsibilities, and healthcare decision-making.</li></ul>
Documentation &amp; Data Tracking<ul><li>
Maintain accurate and confidential case records, documenting all client interactions, service outcomes, and Medicare-related support in the approved CRM or case management system.</li><li>
Track service utilization, Medicare counseling activities, and progress toward individualized goals.</li><li>
Analyze data to identify patterns and trends in service access, retention, barriers, and Medicare utilization.</li><li>
Ensure compliance with funding, confidentiality, organizational reporting requirements, and MAP documentation standards.</li><li>
Prepare summaries and updates for quarterly and annual program reports.</li><li>
Ensure all client files meet federal and state MAP requirements for accuracy and confidentiality.</li></ul>
Community Engagement &amp; Outreach<ul><li>
Build and maintain strong relationships with service providers, employers, healthcare organizations, and community agencies.</li><li>
Collaborate with partner organizations to facilitate referrals and resolve service disruptions.</li><li>
Support outreach efforts by attending community events, presenting at senior centers, disability resource fairs, and distributing program materials.</li><li>
Represent the Access to Services Program and Medicare Assistance Program at outreach events, community meetings, and trainings.</li><li>
Advocate for improved access, inclusion, and service delivery within community systems.</li><li>
Educate clients and community members about available programs, resources, support networks, and Medicare benefits.</li></ul>
Program Evaluation &amp; Continuous Improvement<ul><li>
Support program evaluation through client satisfaction surveys, case outcomes, and service delivery metrics.</li><li>
Participate in quality assurance activities and program improvement initiatives.</li><li>
Report trends, client barriers, or policy issues to the Program Manager and Program Coordinator for advocacy and system-level change.</li><li>
Collaborate with internal staff to identify opportunities to streamline services and enhance client experiences.</li></ul>
Compliance &amp; Certification<ul><li>
Maintain required certifications and trainings (e.g., FERPA, HIPAA, Mandated Reporter) as directed by the Program Manager.</li><li>
Participate in training and certification as required by federal or state Medicare Assistance Program guidelines.</li><li>
Follow organizational policies and funding requirements to ensure all services meet compliance standards.</li><li>
Uphold confidentiality, ethical practices, and risk management procedures in all aspects of service delivery.</li><li>
Report any compliance concerns or client safety issues promptly.</li><li>
Perform other duties as assigned to support program operations and organizational goals.</li></ul>
Requirements:

To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:<ul><li>
Strong case management, advocacy, and crisis intervention skills.</li><li>
Knowledge of healthcare systems, Medicare programs, housing, employment, and social service systems.</li><li>
Ability to provide tailored Medicare counseling, plan comparison, and benefits navigation.</li><li>
Ability to build trust and rapport with diverse clients, including Deaf, Hard of Hearing, DeafBlind, and Disabled adults.</li><li>
Excellent interpersonal, written, and verbal communication skills.</li><li>
High cultural competency and understanding of marginalized or underserved populations.</li><li>
Proficiency in documentation, data tracking, CRM systems, and service reporting.</li><li>
Strong organizational and problem-solving abilities.</li><li>
Ability to work collaboratively with call center representatives, service navigators, and community partners.</li><li>
Ability to communicate effectively in American Sign Language (ASL) preferred or willingness to develop ASL proficiency.</li><li>
Commitment to CSD's values of equity, inclusion, empowerment, and community service.</li></ul>
Qualifications<ul><li>
Bachelor's degree in Human Services, Social Work, Gerontology, Rehabilitation Counseling, or a related field; equivalent experience may be considered.</li><li>
Minimum of two (2) years of experience in case management, client advocacy, or social services.</li><li>
Experience working with Deaf, Hard of Hearing, or IDD populations strongly preferred.</li><li>
Experience in Medicare counseling, benefits navigation, or healthcare access programs preferred.</li><li>
Experience in community-based programs, healthcare navigation, or service coordination.</li><li>
Willingness to obtain Medicare Assistance Program certification within six (6) months of hire.</li><li>
Valid driver's license and reliable transportation required.</li><li>
Flexibility to work on occasional evenings or weekends for outreach or client needs.</li></ul></div>

Case Manager (Medicare Assistance), Reno

Search 10000+ Case management assistant jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 case management assistant jobs NEAR_ME

Case Management Assistant

Criminal Investigations Administrative Assistant

Assistant, Case Management

Case Manager in Training

Case Manager in Training

Case Manager (Access to Services- Reno)

Case Manager (Medicare Assistance), Reno