case management assistant

Acrisure

<div>
 <strong>
  About Acrisure
  <br/>
  <br/>
 </strong>
 A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services &ndash; and more.
 <br/>
 <br/>
 In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Acrisure is seeking Case Manager Assistant to join our growing team. The Case Manager Assistant plays a key support role on the Telephonic Case Management team by helping case managers stay organized, responsive, and efficient. This position focuses on administrative coordination, documentation support, outbound/inbound communication, and tracking next steps so cases move forward smoothly and timely.
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 <br/>
 This is an excellent role for someone who is highly organized, professional on the phone, and comfortable working in a fast-paced, service-driven environment.
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 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <ul>
  <li>
   This a remote role- anywhere USA-Central and pacific time zone preferred.
  </li>
  <li>
   Availability needed for a consistent schedule anytime between 8amET &ndash; 8:30pm ET.
  </li>
  <li>
   Bilingual (Spanish speaking) strongly preferred
  </li>
  <li>
   Case Support &amp; Coordination
  </li>
  <ul>
   <li>
    Support telephonic nurse case managers by coordinating non-clinical activities that help advance claim progress
   </li>
   <li>
    Place outbound calls (per scripted guidance) to obtain/update contact information, confirm appointment details, and facilitate communications between parties
   </li>
   <li>
    Assist with scheduling and coordinating calls/appointments with providers, patients, employers (when applicable), and claim representatives
   </li>
   <li>
    Track action items, due dates, and follow-ups to ensure timely next steps
   </li>
  </ul>
  <li>
   Communication &amp; Customer Service:
  </li>
  <ul>
   <li>
    Serve as a professional point of contact for routine/non-clinical inquiries and route clinical questions to the nurse case manager
   </li>
   <li>
    Communicate clearly and respectfully via phone and email with patients, providers, claims teams, and internal staff
   </li>
   <li>
    Support a collaborative customer-service approach that reflects Ascential&rsquo;s standards
   </li>
  </ul>
  <li>
   Documentation &amp; Records Management:
  </li>
  <ul>
   <li>
    Enter accurate, timely documentation in client systems based on direction from the nurse case manager
   </li>
   <li>
    Upload, label, and organize records and documents in accordance with internal standards
   </li>
   <li>
    Maintain confidentiality and always adhere to HIPAA requirements.
   </li>
  </ul>
  <li>
   Reporting &amp; Quality Support:
  </li>
  <ul>
   <li>
    Maintain basic trackers (case status, contacts, outstanding items, records requests, appointments, barriers)
   </li>
   <li>
    Assist in preparing routine updates and summaries for nurse review
   </li>
   <li>
    Follow established workflows and contribute to quality by ensuring details are complete, clear, and accurate
   </li>
  </ul>
  <li>
   Professionalism and Continuous Improvement:
  </li>
  <ul>
   <li>
    Participate in training, team meetings, and process updates
   </li>
   <li>
    Maintain strong attention to detail, reliability, and productivity while working independently in a remote setting
   </li>
   <li>
    Perform other duties as assigned
   </li>
  </ul>
  <li>
   Skills/Qualifications:
  </li>
  <li>
   Education:
  </li>
  <ul>
   <li>
    High school diploma or equivalent required
   </li>
   <li>
    Associate degree or coursework in healthcare, business, or related field preferred
   </li>
  </ul>
  <li>
   Experience:
  </li>
  <ul>
   <li>
    1+ year experience in an administrative, customer service, medical office, claims, or healthcare support role preferred
   </li>
   <li>
    Experience supporting case management, utilization review, workers&rsquo; comp, or insurance environments is a plus
   </li>
  </ul>
  <li>
   Required Skills:
  </li>
  <ul>
   <li>
    Strong organization and time management; able to prioritize and manage multiple tasks daily
   </li>
   <li>
    Excellent phone presence and written communication (email/documentation)
   </li>
   <li>
    High attention to detail and ability to follow procedures consistently
   </li>
   <li>
    Bilingual (Spanish speaking) strongly preferred
   </li>
   <li>
    Ability to learn new software quickly; proficiency with Microsoft Office (Outlook, Word, Excel)
   </li>
   <li>
    Ability to maintain accurate records, prepare basic reports, and use correct grammar
   </li>
   <li>
    Ability to maintain confidentiality and handle sensitive information appropriately
   </li>
  </ul>
  <li>
   Work Setting &amp; Requirements:
  </li>
  <ul>
   <li>
    Full-time remote/work-from-home position (U.S. based)
   </li>
   <li>
    Ability to work a consistent schedule anytime between 8amET &ndash; 8:30pm ET
   </li>
   <li>
    Dedicated home office space that ensures privacy, with reliable high-speed internet
   </li>
   <li>
    Ability to use a computer keyboard/mouse for extended periods (8+ hours/day)
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Physical Demands
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   While performing the duties of this position, the employee is required to sit for extended periods, communicate verbally and in writing, and operate standard office equipment. May require occasional movement of materials up to 10 pounds regularly and up to 30 pounds infrequently.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Duties
  <br/>
  <br/>
 </strong>
 This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may change at any time with or without notice.
 <br/>
 <br/>
 <strong>
  Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
  <br/>
  <br/>
 </strong>
 <strong>
  Why Join Us:
  <br/>
  <br/>
 </strong>
 At Acrisure, we&rsquo;re building more than a business, we&rsquo;re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
 <br/>
 <br/>
 Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
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 <br/>
 <strong>
  Employee Benefits
  <br/>
  <br/>
 </strong>
 We also offer our employees a comprehensive suite of benefits and perks, including:
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 <br/>
 <ul>
  <li>
   Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  </li>
  <li>
   Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  </li>
  <li>
   Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  </li>
  <li>
   Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
  </li>
  <li>
   &hellip; and so much more!
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
  <br/>
  <br/>
 </em>
 <strong>
  Acrisure is an Equal Opportunity Employer.
 </strong>
 We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting
 <em>
  leaves@acrisure.com
 </em>
 .
 <br/>
 <br/>
 Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
 <br/>
 <br/>
 <strong>
  California Residents:
 </strong>
 Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
 <br/>
 <br/>
 <strong>
  Recruitment Fraud:
 </strong>
 Please visit here to learn more about our Recruitment Fraud Notice.
 <br/>
 <br/>
 <strong>
  Welcome, your new opportunity awaits you.
 </strong>
</div>


Case Management Assistant

Portsmouth Regional Hospital - Portsmouth

<p></p><div><p>Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Case Management Assistant with Portsmouth Regional Hospital you can be a part of an organization that is devoted to giving back!</p><p></p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><h6 class="jobSectionHeader"><b>
The Case Management Assistant (CMA) will work under the direction of the RN case manager or social worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The CMA will provide administrative support in Case Management functions.</b></h6><p>
What will you do in this role:</p><ul><li>
Coordinates with RN case manager and social worker for support needed. Communicates updates on progress throughout the day. Refers patient questions back to the case manager/social worker.</li><li>
Provides clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.</li><li>
Uses web-based referral system to manage post-acute care (PAC) referrals. Includes sending initial referrals with appropriate clinical information from the medical record required for the level of care.</li><li>
Monitors patients with PAC referrals and intervenes to expedite discharge.</li><li>
Prioritizes workload to ensure a timely contact and intervention with PAC providers.</li><li>
Sends additional information to PAC provider when requested.</li><li>
Communicates with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.</li><li>
Communicates results of PAC referrals with the patient, including having the Patient Choice letter signed.</li><li>
Monitors Medicare patient&rsquo;s planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy.</li><li>
Obtains physician signature on required Case Management documents and forms.</li><li>
Based on facility practice; sets up transportation/sends information to Transfer Center and generates discharge packets for PAC transfers.</li><li>
Utilizes Case Management systems, standards, and processes. &bull; Maintains knowledge of and actively develops relationships with PAC providers.</li></ul><p>
What qualifications you will need:</p><ul><li>
High School Graduate / GED required.</li><li>
Associates Degree preferred.</li><li>
Medical knowledge and terminology required.</li><li>
Minimum of one year experience in a health care setting required.</li><li>
New Hampshire Licensed Nurse Assistant or EMT preferred.</li></ul><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
Portsmouth Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p><p>
</p><p><b><i>Note: Eligibility for benefits may vary by location.</i></b></p><p></p><p><b>
At </b>Portsmouth Regional Hospital<b>, you're not just joining a hospital&mdash;you&rsquo;re becoming part of a mission-driven team that&rsquo;s redefining healthcare excellence across the Seacoast region. As a 240-bed acute care facility in Portsmouth, NH, we proudly serve communities throughout New Hampshire, Maine, and Massachusetts. We&rsquo;re the only hospital in the area to be recognized as an ACS Verified Level II Trauma Center and a Comprehensive Stroke Center, and we offer a robust heart and vascular program&mdash;giving our team the opportunity to work at the forefront of life-saving care.</b></p><p></p><p><b>
As part of the HCA Healthcare family, you&rsquo;ll be supported by one of the nation&rsquo;s leading healthcare systems, with a strong presence in New Hampshire that includes four hospitals, three freestanding emergency rooms, and over 70 care sites. Here, nearly 5,000 colleagues&mdash;including 1,500 nurses and 1,000 affiliated physicians&mdash;collaborate to deliver exceptional care and innovation every day. Whether you're at Portsmouth, </b>Catholic Medical Center<b> in Manchester, </b>Parkland Medical Center<b> in Derry, </b>Frisbie Memorial Hospital<b> in Rochester, or one of our emergency facilities in Seabrook, Dover, or Plaistow, you&rsquo;ll find a culture that values your expertise, supports your growth, and empowers you to make a real difference.</b></p><p>
HCA Healthcare has been recognized as one of the World's Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p><br>
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>Be a part of an organization that invests in you! We are reviewing applications for our Case Management Assistant opening. Qualified candidates will be contacted for interviews. Submit your application and <b><i>help us raise the bar in patient care!</i></b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

HCA Florida Fort Walton-Destin Hospital​

<p></p><div><p>Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Case Management Assistant</p><p></p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><h5 class="jobSectionHeader"><p><b>
The case management assistant (CMA) will work under the direction of the RN case manager or social worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The CMA will provide administrative support in Case Management functions.</b></p><p><b>
What you will do in this role:</b></p><p></p><ul><li><b>
Coordinates with RN case manager and social worker for support needed. Communicates updates on progress throughout the day. Refers patient questions back to the case manager/social worker.</b></li><li><b>
Provides clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.</b></li><li><b>
Makes referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care.</b></li><li><b>
Monitors patients with PAC referrals and intervenes to expedite discharge.</b></li><li><b>
Prioritizes workload to ensure a timely contact and intervention with PAC providers.</b></li><li><b>
Sends additional information to PAC provider when requested.</b></li><li><b>
Communicates with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.</b></li><li><b>
Communicates results of PAC referrals with the patient, including having the Patient Choice letter signed.</b></li><li><b>
Monitors Medicare patient&rsquo;s planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy.</b></li><li><b>
Delivers the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).</b></li><li><b>
Obtains physician signature on required Case Management documents and forms.</b></li><li><b>
Based on facility practice; sets up transportation/sends information to Transfer Center and generates discharge packets for PAC transfers.</b></li><li><b>
Utilizes Case Management systems, standards, and processes.</b></li><li><b>
Maintains knowledge of and actively develops relationships with PAC providers.</b></li><li><b>
Demonstrates knowledge of regulatory requirements, HCA Ethics and Compliance policies.</b></li><li><b>
Practices and adheres to the &ldquo;Code of Conduct&rdquo; and &ldquo;Mission and Value Statement.&rdquo;</b></li></ul></h5><p></p><h6 class="jobSectionHeader"><b>
What qualifications you will need:</b></h6><h5 class="jobSectionHeader"><ul><li><b>
High School Graduate / GED - Required</b></li><li><b>
Associate Degree - Preferred</b></li><li><b>
Medical Knowledge and Terminology</b></li><li><b>
Minimum of 1 year of experience in healthcare</b></li><li><b>
Social Work Knowledge Preferred</b></li></ul><b>
Benefits</b></h5><p>
HCA Florida Fort Walton-Destin Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p><p>
</p><p><b><i>Note: Eligibility for benefits may vary by location.</i></b></p><p></p><p>
HCA Florida Fort Walton-Destin Hospital is a 267-bed hospital. We are a top-performing quality hospital. We have over 300 of the most respected and qualified physicians in the area. We offer an Advanced Primary Stroke Center and a Cancer Care Center. Our services include open-heart surgery and a wide range of specialties. We give advanced care to critically ill patients. We offer emergency services at our main emergency room (ER). We also have a pediatric ER and two freestanding ERs. Together, our team has an unwavering conviction to improve more lives in more ways.</p><p>
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><br>
<p></p><p>&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder<br>
</p><p>If you find this opportunity compelling, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. <b>We are interviewing - apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Mission Health

<p></p><div><p>Do you want to join an organization that invests in you as a Case Management Assistant? At Mission Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.</p><p></p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p><p>
</p><p><b><i>Note: Eligibility for benefits may vary by location.</i></b></p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p>
The case management assistant (CMA) will work under the direction of the RN case manager or social worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The CMA will provide administrative support in Case Management functions.</p><h6 class="jobSectionHeader"><b>
What qualifications you will need:</b></h6><p></p><ul><li>
Preferred Education: Associate's Degree</li><li>
Required Experience: Minimum of one year experience in a healthcare setting, medical knowledge and terminology</li><li>
Preferred License: Healthcare professional (CNA, EMT, etc.)</li></ul><p></p><p><br>
Mission Hospital, a member of Mission Health, an operating division of HCA Healthcare, located in Asheville, North Carolina, serves as the regional tertiary and quaternary care center in Western North Carolina and the adjoining region. Mission Hospital is licensed for 853 beds and is the region&rsquo;s only trauma center, comprehensive stroke center, Level III neonatal intensive care unit, and includes the only children&rsquo;s hospital in Western North Carolina. Mission Hospital is also a Magnet&reg; designated hospital for nursing excellence.</p><p>
HCA Healthcare has been recognized as one of the World's Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p><br>
&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Case Management Assistant opening. Qualified candidates will be contacted for interviews. <b>Submit your resume today to join our community of caring!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

HCA Florida Memorial Hospital​

<p></p><div><p>Do you have the career opportunities as a <b>Case Management Administrative Assistant</b> you want with your current employer? We have an exciting opportunity for you to join <b>HCA Florida Memorial Hospital</b> which is part of the nation's leading provider of healthcare services, HCA Healthcare, and located in sunny Jacksonville, Florida!</p>
<h5 class="jobSectionHeader"><p><b>Job Summary and Qualifications</b></p></h5><p></p>
<h5 class="jobSectionHeader"><p><b>We are seeking an Administrative Assistant for our Case Management Department who will assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The Case Management Assistant will provide administrative support in Case Management functions.</b></p><p></p><p><b>
What you will do in this role:</b></p><p></p><ul><li><b>
You will be responsible for coordinating with the case manager and social worker for support that is needed.</b></li><li><b>
You will provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.</b></li><li><b>
You will make referrals to specific post-acute care providers, including sending the appropriate packet of information from the medical record required for the level of care.</b></li><li><b>
You will monitor patients post-acute care referrals and intervenes to expedite discharge.</b></li><li><b>
You will communicate with the case managers and social workers regarding the status of the post-acute care referrals, bed availability, and other barriers.</b></li><li><b>
You will obtain physician signatures on required case management documents and forms.</b></li><li><b>
You will perform other duties as assigned.</b></li></ul><p><b>
What qualifications you will need:</b></p><p></p><ul><li><b>
A High School Diploma or GED is required</b></li><li><b>
Associates Degree in healthcare or related field is preferred</b></li><li><b>
Medical knowledge and terminology is required</b></li><li><b>
At least one year of experience in a health care setting is required</b></li><li><b>
Must be comfortable going into patient rooms</b></li></ul><p></p><p><b><br>
This position is a Monday through Friday role - No Weekends and No Holidays!</b></p><p><b>
Approximate hours are: 8:00AM to 4:30PM</b></p><p><b>
Benefits</b></p></h5>
<p>HCA Florida Memorial Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p></p><p><b>
Memorial Hospital</b> has provided quality healthcare services since 1969, giving patients access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our <b>450+ bed hospital</b> is one of the region's leading acute care facilities. We offer a range of services for our patients, including 24-hour emergency care at three different locations and a <b>Level II trauma center</b>. Other specialized programs include our accredited Chest Pain Center, certified Stroke Center, Heart Center, Bone and Joint Center, maternity center and much more. Memorial has received the <b>Gold Seal of Approval for Primary Stroke Centers</b> and is sepsis-certified by the Joint Commission.</p>
<p>At Memorial Hospital, our care like family culture extends to our patients, our people and our Jacksonville community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.</p>
<p>HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p>
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. <b>Unlock the possibilities and apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Inspire Pakistan

<div><div><div><div><b>Posted date</b></div> <div>18th March, 2026</div> <div><b>Last date to apply</b></div> <div>25th March, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Attock</div>
</div><br>
<div><div><b>Category</b></div> <div>Community &amp; Social Services
</div></div><br>
<div><div><b>Salary</b></div> <div>73,458/- (Fixed Salary)</div>
</div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>2 years</div></div></div></div>
<br><p></p><div><div><div><div><div><div><p><b>About the Organisation</b></p>
<p>
Inspire Pakistan is a non-governmental, non-profit organisation that implements community-based and rights-focused programmes in partnership with donors, government counterparts, and other stakeholders. Its work focuses on supporting vulnerable and at-risk communities through accountable, inclusive, and ethical service delivery, with a strong emphasis on human rights interventions, including but not limited to Protection, Education, GBV and MHPSS.</p></div></div><div><br>
<div>
<p><b>Job Title</b></p></div><div><br>
<p>
Case Management Assistant</p></div></div><div><br>
<div>
<p><b>Reporting to or/supervised by</b></p></div><div><br>
<p>
Field Coordinator with parallel reporting line to the Senior Case Management Officer</p></div></div><div><br>
<div>
<p><b>Unit</b></p></div><div><br>
<p>
Programme</p></div></div><div><br>
<div>
<p><b>Section</b></p></div><div><br>
<p>
Protection</p></div></div><div><br>
<div>
<p><b>Duty Station</b></p></div><div><br>
<p>
Field Office-Attock</p></div></div><br>
</div>
</div></div><p></p><div><div><div><div><div><p><b>Purpose</b></p>
<p>
The Case Management Assistant supports the delivery of quality, ethical, and survivor-centred protection case management services under Inspire Pakistan&rsquo;s Case Management Pillar. The role focuses on identification, assessment, documentation, referral, and follow-up of Persons with Specific Needs (PSNs), including persons with disabilities (PWDs), individuals with physical or mental health conditions, chronic illnesses, survivors of protection risks, and other vulnerable individuals.</p>
<p>
The position ensures that all case management processes are implemented in line with Inspire Pakistan and UNHCR Case Management SOPs, minimum protection standards, data protection requirements, and the Do No Harm principle, while contributing to the achievement of programme targets through accurate case tracking, coordination, and reporting.</p></div></div><div><br>
<div>
<p><b>Key Responsibilities</b></p>
<p><b>
1. Case Identification &amp; Assessment</b></p>
<ul>
<li>Identify individuals and households with specific protection needs through referrals, community outreach, and coordination with CBP teams.</li>
<li>Support and conduct safe intake, screening, and detailed assessments of PSNs and PWDs under supervision.</li>
<li>Ensure informed consent is obtained and documented prior to case recording or referrals.</li>
<li>Flag high-risk, sensitive, or emergency cases immediately to the Senior Case Management Officer.</li>
</ul>
<p><b>2. Case Management &amp; Follow-Up</b></p>
<ul>
<li>Provide case management support in line with approved SOPs, including needs assessment, action planning, referrals, follow-up, and case closure.</li>
<li>Develop, implement, and monitor individualised care, safety, or action plans in coordination with the Case Management team.</li>
<li>Conduct regular follow-ups with beneficiaries and families to assess well-being, service uptake, and changing needs.</li>
<li>Modify data sheets as required, based on follow-up findings and professional guidance.</li>
</ul>
<p><b>3. Referral &amp; Coordination</b></p>
<ul>
<li>Facilitate referrals to relevant service providers, including health, legal aid, psychosocial support, shelter, education, livelihoods, and protection services, using approved referral pathways.</li>
<li>Coordinate with government departments (Social Welfare, Health, Education) and non-government service providers.</li>
<li>Support coordination meetings and referral pathway updates at district and field levels.</li>
</ul>
<p><b>4. Documentation, Data &amp; Reporting</b></p>
<ul>
<li>Accurately complete and maintain case intake forms, assessments, referral forms, follow-up notes, and case closure documentation.</li>
<li>Maintain confidential and organised hard and soft case files in accordance with data protection protocols.</li>
<li>Enter and update case data accurately and timely using Kobo and data sheets.</li>
<li>Support preparation of non-identifiable case summaries and internal reports for programme monitoring.</li>
<li>Ensure all in-place M&amp;E tools are utilised correctly and contribute to data quality and consistency.</li>
</ul>
<p><b>5. Safeguarding, Ethics &amp; Compliance</b></p>
<ul>
<li>Maintain strict confidentiality of all beneficiary information at all times.</li>
<li>Adhere to safeguarding, PSEA, data protection, and Do No Harm principles.</li>
<li>Immediately report safeguarding concerns, protection risks, or breaches of conduct through established reporting mechanisms.</li>
<li>Ensure compliance with Inspire Pakistan policies, UNHCR requirements, and humanitarian principles.</li>
</ul>
<p><b>6. Coordination &amp; Team Support</b></p>
<ul>
<li>Work closely with Senior Case Management Officer, CBP Officers, interpreters, and programme staff.</li>
<li>Participate in team meetings, case reviews, peer-to-peer learning, and capacity-building activities.</li>
<li>Support orientation and coordination of Community-Based Protection Officers and volunteers on case management processes where required.</li>
</ul>
<p><b>Other Duties</b></p>
<ul>
<li>Perform any other duties related to the position, as reasonably assigned by the Supervisor or relevant Head Programme unit, in line with programme needs and organisational policies.</li></ul></div><br>
</div><br>
<div><div><p><b>Qualifications &amp; Experience</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Social Work, Psychology, Sociology, or a related field.</li>
<li>At least <b>1 year</b> of experience supporting case management, protection, or social services, preferably in humanitarian or refugee settings.</li>
<li>Basic understanding of protection principles and case management approaches.</li>
<li>Experience working with vulnerable populations in urban or community settings.</li>
<li>Ability to communicate effectively in English and relevant local languages (Pashto/Dari an asset)</li>
<li>Proficiency in Microsoft Word and Excel</li></ul></div><br>
</div><br>
<div><div><p><b>Policies &amp; Compliance</b></p>
<ul>
<li>The position is governed by Inspire Pakistan&rsquo;s policies, procedures, codes of conduct, and ethical standards. Compliance with organisational policies, safeguarding requirements, and donor regulations is a condition of employment.</li></ul></div></div></div></div></div></div><p></p>

Case Management Assistant - female

<div><div><div><div><b>Posted date</b></div> <div>18th March, 2026</div> <div><b>Last date to apply</b></div> <div>25th March, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Karachi</div>
</div><br>
<div><div><b>Category</b></div> <div>Community &amp; Social Services
</div></div><br>
<div><div><b>Salary</b></div> <div>73,458/- (Fixed Salary)</div>
</div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>2 years</div></div></div></div>
<br><p></p><div><div><div><div><div><div><p><b>About the Organisation</b></p>
<p>
Inspire Pakistan is a non-governmental, non-profit organisation that implements community-based and rights-focused programmes in partnership with donors, government counterparts, and other stakeholders. Its work focuses on supporting vulnerable and at-risk communities through accountable, inclusive, and ethical service delivery, with a strong emphasis on human rights interventions, including but not limited to Protection, Education, GBV and MHPSS.</p></div></div><div><br>
<div>
<p><b>Job Title</b></p></div><div><br>
<p>
Case Management Assistant</p></div></div><div><br>
<div>
<p><b>Reporting to or/supervised by</b></p></div><div><br>
<p>
Field Coordinator with parallel reporting line to the Senior Case Management Officer</p></div></div><div><br>
<div>
<p><b>Unit</b></p></div><div><br>
<p>
Programme</p></div></div><div><br>
<div>
<p><b>Section</b></p></div><div><br>
<p>
Protection</p></div></div><div><br>
<div>
<p><b>Duty Station</b></p></div><div><br>
<p>
Field Office-Karachi</p></div></div><br>
</div>
</div></div><p></p><div><div><div><div><div><p><b>Purpose</b></p>
<p>
The Case Management Assistant supports the delivery of quality, ethical, and survivor-centred protection case management services under Inspire Pakistan&rsquo;s Case Management Pillar. The role focuses on identification, assessment, documentation, referral, and follow-up of Persons with Specific Needs (PSNs), including persons with disabilities (PWDs), individuals with physical or mental health conditions, chronic illnesses, survivors of protection risks, and other vulnerable individuals.</p>
<p>
The position ensures that all case management processes are implemented in line with Inspire Pakistan and UNHCR Case Management SOPs, minimum protection standards, data protection requirements, and the Do No Harm principle, while contributing to the achievement of programme targets through accurate case tracking, coordination, and reporting.</p></div></div><div><br>
<div>
<p><b>Key Responsibilities</b></p>
<p><b>
1. Case Identification &amp; Assessment</b></p>
<ul>
<li>Identify individuals and households with specific protection needs through referrals, community outreach, and coordination with CBP teams.</li>
<li>Support and conduct safe intake, screening, and detailed assessments of PSNs and PWDs under supervision.</li>
<li>Ensure informed consent is obtained and documented prior to case recording or referrals.</li>
<li>Flag high-risk, sensitive, or emergency cases immediately to the Senior Case Management Officer.</li>
</ul>
<p><b>2. Case Management &amp; Follow-Up</b></p>
<ul>
<li>Provide case management support in line with approved SOPs, including needs assessment, action planning, referrals, follow-up, and case closure.</li>
<li>Develop, implement, and monitor individualised care, safety, or action plans in coordination with the Case Management team.</li>
<li>Conduct regular follow-ups with beneficiaries and families to assess well-being, service uptake, and changing needs.</li>
<li>Modify data sheets as required, based on follow-up findings and professional guidance.</li>
</ul>
<p><b>3. Referral &amp; Coordination</b></p>
<ul>
<li>Facilitate referrals to relevant service providers, including health, legal aid, psychosocial support, shelter, education, livelihoods, and protection services, using approved referral pathways.</li>
<li>Coordinate with government departments (Social Welfare, Health, Education) and non-government service providers.</li>
<li>Support coordination meetings and referral pathway updates at district and field levels.</li>
</ul>
<p><b>4. Documentation, Data &amp; Reporting</b></p>
<ul>
<li>Accurately complete and maintain case intake forms, assessments, referral forms, follow-up notes, and case closure documentation.</li>
<li>Maintain confidential and organised hard and soft case files in accordance with data protection protocols.</li>
<li>Enter and update case data accurately and timely using Kobo and data sheets.</li>
<li>Support preparation of non-identifiable case summaries and internal reports for programme monitoring.</li>
<li>Ensure all in-place M&amp;E tools are utilised correctly and contribute to data quality and consistency.</li>
</ul>
<p><b>5. Safeguarding, Ethics &amp; Compliance</b></p>
<ul>
<li>Maintain strict confidentiality of all beneficiary information at all times.</li>
<li>Adhere to safeguarding, PSEA, data protection, and Do No Harm principles.</li>
<li>Immediately report safeguarding concerns, protection risks, or breaches of conduct through established reporting mechanisms.</li>
<li>Ensure compliance with Inspire Pakistan policies, UNHCR requirements, and humanitarian principles.</li>
</ul>
<p><b>6. Coordination &amp; Team Support</b></p>
<ul>
<li>Work closely with Senior Case Management Officer, CBP Officers, interpreters, and programme staff.</li>
<li>Participate in team meetings, case reviews, peer-to-peer learning, and capacity-building activities.</li>
<li>Support orientation and coordination of Community-Based Protection Officers and volunteers on case management processes where required.</li>
</ul>
<p><b>Other Duties</b></p>
<ul>
<li>Perform any other duties related to the position, as reasonably assigned by the Supervisor or relevant Head Programme unit, in line with programme needs and organisational policies.</li></ul></div><br>
</div><br>
<div><div><p><b>Qualifications &amp; Experience</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Social Work, Psychology, Sociology, or a related field.</li>
<li>At least <b>1 year</b> of experience supporting case management, protection, or social services, preferably in humanitarian or refugee settings.</li>
<li>Basic understanding of protection principles and case management approaches.</li>
<li>Experience working with vulnerable populations in urban or community settings.</li>
<li>Ability to communicate effectively in English and relevant local languages (Pashto/Dari an asset)</li>
<li>Proficiency in Microsoft Word and Excel</li></ul></div><br>
</div><br>
<div><div><p><b>Policies &amp; Compliance</b></p>
<ul>
<li>The position is governed by Inspire Pakistan&rsquo;s policies, procedures, codes of conduct, and ethical standards. Compliance with organisational policies, safeguarding requirements, and donor regulations is a condition of employment.</li></ul></div></div></div></div></div></div><p></p>

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