case management associate

Acentra Health

<div>Company Overview:
<div>
Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.</div><div></div><div> 
Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes &ndash; making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.</div>
Job Summary and Responsibilities:

Acentra Health is looking for a Case Manager, Associate to join our growing team. 
Job Summary: 
The Home and Community‑Based Services (HCBS) 1915(i) program provides long‑term, community‑based supports 
for individuals with significant behavioral health, cognitive, or functional needs so they can remain safely in their homes 
and communities. HCBS includes person‑centered planning, skills training, personal care, supported housing and 
employment, and coordination across medical, behavioral health, and social service systems. Case Managers ensure 
members receive the right services at the right time, reduce barriers to care, and support stability in the least restrictive 
setting. 
Location Requirements 
We need one hire in each region: 
Central Oregon 
Southern Oregon 
Eastern Oregon 
HCBS Case Managers are responsible for delivering trauma‑informed, person‑centered care coordination that meets 
OHA and CMS requirements. Core responsibilities include: 
Responsibilities: 
<ul><li>
Conducting timely outreach, engagement, and follow‑up with referred members</li><li>
Completing eligibility coordination tasks, documentation collection, and packet submission</li><li>
Developing, updating, and monitoring Person‑Centered Service Plans (PCSPs)</li><li>
Coordinating across medical, behavioral health, and social service systems to reduce barriers to care</li><li>
Providing warm handoffs to CCOs, BH providers, and community resources as needed</li><li>
Monitoring service utilization, identifying gaps, and escalating concerns appropriately</li><li>
Documenting all activities in Atrezzo in accordance with HCBS documentation standards</li><li>
Conducting safety assessments and following crisis escalation protocols when needed</li><li>
Maintaining strong partnerships with CMHPs, CDDPs, CCOs, housing providers, and community agencies</li><li>
Ensuring compliance with OHA policies, CMS HCBS regulations, and internal program protocols</li><li>
Supporting members in navigating complex systems, advocating for needs, and promoting stability in the least 
restrictive setting</li><li>
Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and 
Security Rules.</li></ul>
These responsibilities require strong clinical judgment, excellent communication skills, and the ability to coordinate 
across multiple systems while maintaining a member‑centered approach.
Qualifications:

Required Qualifications<ul><li>
High school diploma or equivalent</li><li>
2+ years of experience in Medicaid‑funded case management, care coordination, or community health programs</li><li>
Experience working with high‑need populations (I/DD, aging adults, SMI, justice‑involved individuals, ruralcommunities, chronic disease, etc.)</li><li>
Demonstrate the ability to build strong partnerships with CMHPs, CDDPs, healthcare providers, andcommunity organizations</li><li>
Experience or skills in providing technical assistance, including provider education and best‑practiceimplementation support</li></ul>
Preferred Qualification<ul><li>
Bachelor&rsquo;s degree in Social Work, Public Health, Human Services, Healthcare Administration, or a related field</li><li>
Knowledge of Medicaid policy, including OHA standards and regulatory compliance</li><li>
Person‑Centered Planning principles</li><li>
HCBS and LTSS knowledge, including eligibility pathways and case management best practices</li><li>
Experience with behavioral health and disability services (I/DD, SMI, co‑occurring conditions)</li><li>
Equity and trauma‑informed care practices</li><li>
Interdisciplinary collaboration with CMHPs, housing supports, and community providers</li><li>
Data‑informed decision‑making using service utilization and outcomes data</li><li>
Regulatory compliance with CMS HCBS rules, OHA policies, and Medicaid processes</li></ul><div>
Why us?</div><div></div><div> 
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.</div><div></div><div> 
We do this through our people.</div><div></div><div> 
You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.</div><div></div><div> 
Benefits</div><div></div><div> 
Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.</div><div></div><div> 
Experience in Lieu of Degree</div><div></div><div> 
For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.</div><div></div><div> 
Thank You!</div><div></div><div> 
We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!</div><div></div><div> 
~ The Acentra Health Talent Acquisition Team</div><div></div><div> 
Visit us at https://careers.acentra.com/jobs</div><div></div><div> 
EEO AA M/F/Vet/Disability</div><div></div><div> 
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.</div><div></div><div> 
Compensation</div><div></div><div> 
The pay range for this position is listed below.</div><div></div><div> 
&ldquo;Based on our compensation philosophy, an applicant&rsquo;s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.&rdquo;</div>
Pay Range: USD $61,280.00 - USD $70,000.00 /Yr.</div>

Case Manager, Associate

penndel mental health center

<div>Description:

Join a Team Where Purpose Meets Impact!
Who we are&hellip;Penndel Mental Health Center is a private, non-profit community mental health center, which has been providing psychiatric and social services to residents of Lower Bucks County for over 50 years.
At our organization, every role in our organization contributes directly to our mission to strengthen individual, family and community well-being through accessible high-quality community-based behavioral health services.
What we value&hellip; Each member of our team supports our commitment to operational excellence, collaboration, responsiveness, adaptability, access to services, building healthy environment, providing comprehensive and integrated services, honesty and trustworthiness, and working as one Penndel!
How to join our team&hellip; Apply today! At Penndel, you&rsquo;ll enjoy excellent training, supervisory support, and industry-leading total rewards package. Become a part of our great team&hellip;Where Purpose Meets Impact!
Location:2080 Cabot Blvd. West, Langhorne, PA 19047
FT/PT: Full-time
General description/ Qualifications:
The Case Management Referral Specialist is a position that assists children, adolescents and adults and their families as the access point to Administrative and Blended Case Management Services at Penndel Mental Health Center. The Referral Specialist operates as Penndel Mental Health Center&rsquo;s Case Management liaison to hospitals, community members and other network providers who wish to inquire as well as refer individuals to Mental Health Case Management. The Referral Specialist receives, tracks, processes and intakes referrals to case management based on client&rsquo;s needs and eligibility.
Requires a minimum of a Bachelor&rsquo;s degree in human service field. Blended Case Management experience strongly preferred.
Duties/Responsibilities:<ul><li>
Receives, processes, and tracks incoming ACM and BCM Case Management referrals.</li><li>
Coordinates with referral sources to schedule interviews and assess referred clients</li><li>
Assess referrals for eligibility for Blended Case Management services</li><li>
Determines the appropriate case management department for new intakes (ACM or BCM)</li><li>
Assists potential referrals by providing coordination to community resources if case management services are mutually determined to not be necessary</li><li>
Conducts the initial intake and assessment of case management clients including the completion of the initial matrix to identify case management level of care (Resource Coordination or Intensive Case Management)</li><li>
Collaborates with the Associate Executive Director regarding potential appropriateness of referrals for higher levels of community care (such as Assertive Community Treatment) or more appropriate case management services depending on cognitive functioning (such as Intellectual Disability Supports Coordination)</li><li>
Fulfills other record keeping and reporting requirements</li><li>
Attends agency staff development and training meetings on a weekly basis, monthly BCM trainings, and OMH training sessions and seminars specifically designed for BCM</li><li>
Participates in regularly scheduled supervisions which include: individual once per week, and group supervision</li><li>
Performs related duties as required/assigned</li><li>
Must adhere to Corporate Compliance policy</li><li>
Position normally requires the physical demands of performing work requiring low physical exertion, lifting up to 10 pounds and mobility that would enable employee to attend meetings in a variety of settings.</li></ul>
Requirements:

Physical Requirements:
Equipment use including but not limited to computer (including repetitive motions of typing, seeing monitor), copier, fax, printer, shredder, telephone, cell phone, and voice mail and light lifting up to 10 pounds, ability to drive agency vehicles.</div>

Case Management Referral Specialist

Talented Medical Solutions

<div>
 
 Facility:
 
 DCH Health System
 
 
 
 Location:
 
 Tuscaloosa
 
 
 
 Facility Address
 
 
 
 DCH Health System
 
 
 809 University Blvd E
 
 
 Tuscaloosa, AL 35401
 
 
 USA
 
 
 
 Position Details
 
 
 
 <ul>
 <li>
 13-Week Contract
 </li>
 <li>
 Day Shift
 </li>
 <li>
 7:00 AM &ndash; 3:00 PM
 </li>
 <li>
 36 or 48 Hours/Week Available
 </li>
 <li>
 Every Other Weekend Required
 </li>
 <li>
 Holidays as Required
 </li>
 <li>
 Float to other units/hospitals as needed
 </li>
 <li>
 Start Date: 06/22/2026
 
 
 </li>
 </ul>
 
 Pay
 
 
 
 <ul>
 <li>
 $50 &ndash; $52 per hour
 </li>
 <li>
 Approx. $1,800 &ndash; $2,496 per week gross (depending on 36 or 48 hours worked)
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Active Alabama RN License or Compact RN License required
 </li>
 <li>
 No temporary licenses accepted
 </li>
 <li>
 NURSYS verification required
 </li>
 <li>
 AHA BLS or Red Cross BLS required
 </li>
 <li>
 Minimum 2 years RN experience required
 </li>
 <li>
 Case Management / Utilization Review experience preferred
 </li>
 <li>
 Associate Degree in Nursing required
 </li>
 <li>
 BSN or related healthcare bachelor&rsquo;s degree preferred
 </li>
 <li>
 Meditech EMR experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Coordinate patient care and discharge planning
 </li>
 <li>
 Collaborate with interdisciplinary healthcare teams
 </li>
 <li>
 Monitor healthcare resource utilization
 </li>
 <li>
 Facilitate safe patient transitions across the continuum of care
 </li>
 <li>
 Support clinical and financial care outcomes
 </li>
 <li>
 Float to assigned units and facilities as needed
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 Specialty: RN &ndash; Case Management / Care Coordination
 </li>
 <li>
 Patient Facing Role: Yes
 </li>
 <li>
 EMR System: Meditech
 </li>
 <li>
 Scrub Color: Solid Navy
 </li>
 <li>
 Parking Available
 </li>
 </ul>
</div>

RN – Care Coordinator / Case Management – Travel Contract

Interim HealthCare

<div>Description 
 
As a Hospice Registered Nurse Case Manager (RN) you will be called to care when you're needed most. As part of Interim HealthCare, you'll support a full range of patient services to bring comfort and dignity to our clients.
What we offer our Hospice Registered Nurse Case Manager (RN):<ul><li>
Competitive pay, benefits, and incentives</li><li>
Truly flexible scheduling - a dedication to work/life balance - Full-time (FT)</li><li>
Daily Pay option available</li><li>
One-on-One patient care</li></ul>
Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day.
As a Hospice Registered Nurse Case Manager (RN), you will:<ul><li>
Oversee the implementation and ongoing assessment of the patient's plan of care alongside the spiritual care coordinator, social worker, hospice aide and medical director
</li><li>Ensure an accurate evaluation and work to develop and implement a comprehensive care plan that addresses patient needs
</li><li>Communicate patient conditions and collaborate with appropriate providers to deliver care when patient needs evolve</li></ul>
To qualify for a Hospice Registered Nurse Case Manager (RN) with us, you will need:<ul><li>
Education: Associate degree in Nursing (ADN) or Associate of Applied Science in Nursing (AAS) required; Bachelor of Science in Nursing (BSN) preferred
</li><li>Licensure: Current license to practice as a Registered Nurse (RN) in the state associated with this position.
</li><li>Current CPR/FA certification
</li><li>Reliable transportation to/from care sites and/or work locations
</li><li>One (1) year of professional experience practicing as a Registered Nurse (RN) in a hospice or similar setting preferred</li></ul>
At Interim HealthCare Hospice &amp; Palliative Care, we know that being our best is non-negotiable - that's why we treat your family like our own. We take a patient-centric approach to address each individual's mind, body, and spirit, our caregivers work tirelessly to help their patients and families find peace. From our unmatched referral response times to our focus on quality improvement, the most beautifully complicated time of your life is our life's work.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#Hospice1</div>

Hospice RN Case Manager

Universal Healthcare MSO

<div>Description:

Employment Details:
Location: Bakersfield, CA. (Onsite)
Classification: Full-Time
This position is non-exempt and will be paid on an hourly basis.
Schedule: Monday-Friday 8am-5pm
Benefits:<ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>Floating Holiday</li><li>Simple IRA Plan with a 3% Employer Contribution</li><li>Employer Paid Life Insurance</li><li>Employee Assistance Program</li></ul>
Compensation: The initial pay range for this position upon commencement of employment is projected to fall between $19.34 and $24.17. However, the offered base pay may be subject to adjustments based on various individualized factors, such as the candidate's relevant knowledge, skills, and experience. We believe that exceptional talent deserves exceptional rewards. As a committed and forward-thinking organization, we offer competitive compensation packages designed to attract and retain top candidates like you.
Position Summary:
The Case Management Assistant (CMA) provides administrative and care coordination support to the Population Health Management (PHM) team, including Nurse Case Managers and Social Services staff. The CMA assists by conducting outreach, gathering and organizing information, coordinating appointments and referrals, documenting activities, and helping to address routine member needs. This role is member-focused, ensuring individuals receive timely communication, follow-up, and access to services and resources. The CMA supports member engagement activities such as wellness calls, enrollment outreach, and care gap closure, helping to improve the overall member experience and promote better health outcomes. The CMA requires strong interpersonal and organizational skills to communicate effectively with members, assist with referrals, and help coordinate services among providers, community resources, and internal care teams. The CMA also supports the Interdisciplinary Care Team (ICT) activities by gathering information, preparing documentation, and relaying member needs to the case management team.
Requirements:

Job Duties and Responsibilities:<ul><li>Work collaboratively with Nurse Case Managers and Social Services staff on care coordination, member follow-up, communication with agencies.</li><li>Support PHM outreach activities by conducting calls for program enrollment, Health Risk Assessment (HRA) completion and other relevant questionnaires, wellness checks, and quality initiatives to help close care gaps.</li><li>Contact members at regular intervals per their acuity level and care plan needs.</li><li>Document all outreach, coordination activities, and member interactions in the case management system (CM System) accurately and in a timely manner, in alignment with program protocols.</li><li>Support members experiencing transitions of care by assisting case managers with coordination of post-discharge needs, follow-up appointments, and transportation.</li><li>Gather clinical information and assist with coordinating services such as home health care, prescriptions, durable medical equipment (DME), and social service referrals.</li><li>Prepare and send member correspondence, as directed by case managers or in alignment with case management protocols.</li><li>Report and escalate member concerns, variances, or changes in condition to the appropriate care team members to ensure timely intervention and coordinated follow-up.</li><li>Assist members with appointment scheduling, transportation, referral coordination, and other care coordination needs.</li><li>Gather clinical information from outside sources such as PCPs, specialists, hospitals, SNFs, and electronic health records, and upload them into the case management system.</li><li>Verify member eligibility, demographics, and benefits; confirm provider assignments to ensure authorizations are linked appropriately.</li><li>Support closed-loop referrals to community supports, housing, and social service agencies, with follow-up to confirm services were delivered.</li><li>Participate in ICT meetings by gathering and presenting information and communicating member needs and preferences to the care team.</li><li>May be assigned to manage a caseload of low-acuity PHM members, under the supervision of Nurse Case Managers or Social Services staff.</li><li>Serve as an associate and resource to members, providers, staff, and external customers regarding policies, benefits, and care coordination.</li><li>Provide administrative support, including answering phones, assisting with correspondence, filing, scanning, and maintaining department data systems.</li><li>Receive and route incoming faxes, medical records, and other documentation to the appropriate case management staff.</li><li>Track and log outreach attempts and results in the case management system to support reporting and follow-up.</li><li>Conduct outreach to members to verify needs are being met and services delivered.</li><li>May be assigned to conduct in-person meetings with members during clinic visits.</li><li>Assist with training and orientation of new staff, as requested.</li><li>Assist case management team with oral interpretation, as applicable.</li><li>Attend mandatory staff and departmental meetings.</li><li>Perform other duties as assigned.</li></ul>
Qualifications:<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years of experience in a healthcare or community health setting.</li><li>Knowledge of case management processes and regulatory requirements for Medi-Cal, Medicare, and commercial programs preferred.</li><li>Experience in a managed care environment preferred (IPA, HMO, or health plan).</li><li>Medical Assistant or Community Health Worker certification preferred.</li></ul>
Knowledge and Skills:<ul><li>Ability to respect the needs of members, support givers, team members, and others, and provide excellent customer service.</li><li>Willingness to collaborate as part of a team with professionals at all levels to achieve shared goals and remove barriers to member health.</li><li>Sensitivity to members' social, cultural, language, physical, and financial differences.</li><li>Ability to work with members and influence behavior through negotiation of care goals and support of member self-management.</li><li>Strong problem-solving skills and ability to identify issues and propose solutions.</li><li>Ability to prioritize tasks based on changes in member situations and needs.</li><li>Ability to work independently, organize and prioritize multiple tasks throughout the day.</li><li>Strong attention to detail and ability to be accurate, thorough, and persistent in problem solving and task completion.</li><li>Excellent verbal and written communication skills, with the ability to communicate effectively with all levels of the organization and members.</li><li>Proficiency in creating professional documents with proper grammar and punctuation.</li><li>Ability to maintain professionalism and adapt to a changing environment.</li><li>Ability to understand and communicate complex health and benefit information.</li><li>Proficient in the use of common office technology, including electronic Case Management systems.</li><li>Reliable in attendance and adherence to work schedule and business dress code.</li><li>Ability to always maintain strict confidentiality.</li></ul></div>

Case Management Assistant (PHM)- Bakersfield 1.2

System One

<div>
 
 
 
 
 LA&rsquo;s leading non-profit agency serving the homeless population is looking for a Case Manager
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 The Case Manager, under the direction of the Family Interim Housing Program Manager, is responsible for delivering comprehensive case management and program services for an assigned caseload of homeless families enrolled in the Family Crisis Housing Program. The goal of case management is to offer an array of services and support that will enable each participant to become self-sufficient and capable of achieving permanent housing. This multifaceted role encompasses engagement, enrollments, assessments, and service planning, assisting with mainstream entitlement applications, submitting referrals/linkages, locating suitable housing options, addressing stabilization needs.
 
 
 
 
 
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 
 
 
 
 
 
 &bull; Primary point of contact for families in crisis housing (subcontracted crisis provider sites and motels)
 
 
 
 
 
 
 
 
 
 &bull; Complete intakes/enrollments for new participants including introductions &amp; the review of program guidelines and consequences for non-compliance.
 
 
 
 
 
 
 
 
 
 &bull; Liaison between Crisis Housing Time Limited Subsidy, Problem Solving, CES Matching, Housing Navigation &amp; Family Advocate components of the Family Solution Center (FSC) to ensure that families receive appropriate services.
 
 
 
 
 
 
 
 
 
 &bull; Maintain confidentiality in all matters pertaining to the participants and their families.
 
 
 
 
 
 
 
 
 
 &bull; Develop effective and trusting professional relationships with participants to facilitate provision of services.
 
 
 
 
 
 
 
 
 
 &bull; Maintain a comprehensive caseload of participants. Effective and timely follow ups with head of household on a weekly basis to develop housing plans based upon the housing &amp; service plan that identified barriers.
 
 
 
 
 
 
 
 
 
 &bull; Assist in making referrals on behalf of the families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull; Assist with prioritizing the needs of families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull; Respond to participants&rsquo; concerns, complaints, and inquiries in a timely manner.
 
 
 
 
 
 
 
 
 
 &bull; Assist families with obtaining necessary program documents becoming &ldquo;Document Ready.&rdquo;
 
 
 
 
 
 
 
 
 
 &bull; Aid assistance such as, document access and preparation, connection to mainstream benefits and employment/training opportunities, access to necessities (diapers, feminine products, family prevention, etc.) and childcare.
 
 
 
 
 
 
 
 
 
 &bull; Assist participants to build upon their strengths and recognize their needs in a respectful manner.
 
 
 
 
 
 
 
 
 
 &bull; Refer participants to appropriate services (e.g., health, mental health, benefits, etc.).
 
 
 
 
 
 
 
 
 
 &bull; Facilitate connection to FSC co-located staff (referrals and linkages)
 
 
 
 
 
 
 
 
 
 &bull; Transport participants to various appointments, unit viewings, events, as needed.
 
 
 
 
 
 
 
 
 
 &bull;Work with employment services and provide community resources to assure that participants are linked with services such as employment, education, benefits, health, tutoring and/or mentoring as appropriate.
 
 
 
 
 
 
 
 
 
 &bull;Assist in developing successful program exit with producing an exit plan and identifying an exit destination.
 
 
 
 
 
 
 
 
 
 Program Functions
 
 
 
 
 
 
 
 
 
 &bull;Update information, track services (i.e., Housing Stability Plan creation/updates), and submit referrals.
 
 
 
 
 
 
 
 
 
 &bull;Coordinate with Placement Coordinators and Housing Navigation team to help families understand crisis housing length of stay and associated services. Inform and update families on their length of stay.
 
 
 
 
 
 
 
 
 
 &bull;Provide ongoing services status updates for families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull;Complete facility inspections for each assigned crisis housing site on a quarterly basis.
 
 
 
 
 
 
 
 
 
 &bull;Communicate crisis housing location barriers to FCHN Placement Coordinator(s).
 
 
 
 
 
 
 
 
 
 &bull;Crisis intervention, mediation, and management of families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull;Be knowledgeable and obtain community resources and refer participants as needed.
 
 
 
 
 
 
 
 
 
 &bull;Responsible for day-to-day contact with families.
 
 
 
 
 
 
 
 
 
 &bull;Connect families to Problem Solving case management as needed.
 
 
 
 
 
 
 
 
 
 &bull;Participation in Case Conference call; Family services stakeholder meetings; and FSC Operation Meetings.
 
 
 
 
 
 
 
 
 
 &bull;Maintain appropriate boundaries; and adhere to the agency&rsquo;s code of Ethics and Core Values.
 
 
 
 
 
 
 
 
 
 &bull;Represent the Agency in a professional manner at meetings and community events.
 
 
 
 
 
 
 
 
 
 &bull;Maintain files/records on client services in compliance with HIPAA &amp; CRF42 and other funding requirements for auditing purposes.
 
 
 
 
 
 
 
 
 
 &bull;Utilize computers and appropriate software (e.g., Microsoft: Word, Outlook, Excel, PowerPoint)
 
 
 
 
 
 
 
 
 
 and/ or specific systems applicable to position.
 
 
 
 
 
 
 
 
 
 &bull;Respond to calls and emails in a timely manner.
 
 
 
 
 
 
 
 
 
 &bull;Engage and educate landlords/property owners about Agency programs to foster housing opportunities for participants.
 
 
 
 
 
 
 
 
 
 &bull;Adhere to documentation standards set by the program and agency policies, ensuring compliance with HIPAA policies and practices.
 
 
 
 
 
 
 
 
 
 &bull;Track families&rsquo; length of stay in crisis housing and submit extension requests on behalf of families in crisis housing.
 
 
 
 
 
 
 
 
 
 &bull;Maintain accurate client data in the agency database, Homeless Management Information System (HMIS). Updating Case Manager Master Workbook daily.
 
 
 
 
 
 
 
 
 
 &bull;Ongoing HMIS &amp; Case Manager Portal entries entering case notes into HMIS within 24-hours using the DAP (Data, Assessment and Plan) format to document services provided, and to upload client documents.
 
 
 
 
 
 
 
 
 
 &bull;Enrolling clients into HMIS as they move into crisis housing in a timely manner.
 
 
 
 
 
 
 
 
 
 &bull;Exiting clients from HMIS as they move out crisis housing in a timely manner.
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 
 Skills, Experience, Education and Abilities:
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Associate degree in social services
 
 
 
 
 </li>
 <li>
 
 
 
 
 2+ years&rsquo; experience working in social service field; case management and homeless program experience.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience using (HMIS) Homeless Management Information System a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management and documentation.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 
 </li>
 </ul>
 
 Ref: #231-Eng Tampa
</div>

Case Manager

Iris Family Support Center

<div>FAYS Case Manager-Part-Time (24-28 hours per week)<div>
Location: Eagle Pass, TX.</div><div></div><div> 
The Family and Youth Success (FAYS) Program addresses family conflict and everyday struggles while promoting strong families and youth resilience. The program provides services to families with children 6-17 and their caregivers, who may be experiencing conflict at home, school, or in other areas affecting family well-being.</div><div></div><div> 
Work Schedule</div><div></div><div> 
The schedule for this position will be Tuesday-Thursday 8:30 am to 5:30 p.m.</div><div></div><div> 
Duties and Responsibilities:</div><div></div><div> 
Provide assertive case management to meet the identified needs of clients.</div><div>
Responsibilities include, but are not limited to:</div><div><ul><li>
Scheduling and coordinating appointments.</li><li>
Assisting participants in accessing community resources.</li><li>
Supporting clients and caregivers in achieving program goals.</li><li>
Maintaining accurate and timely client records.</li><li>
Performing data entry.</li></ul><div>
Knowledge, Skills, and Abilities:</div></div><div><ul><li>
Excellent interpersonal skills with the ability to interact effectively with families.</li><li>
Strong organizational and communication skills.</li><li>
Resourceful problem-solver who takes initiative</li><li>
Ability to work independently as well as collaboratively within a team.</li><li>
Proficient in basic computer applications and electronic record systems.</li></ul></div><div></div><div> 
Minimum Qualifications:</div><div><ul><li>
An associate degree in human services, social work, psychology or related field, bachelor's degree preferred.</li><li>
At least one year of experience working with families preferred.</li><li>
Bilingual (fluent in English and Spanish) is required.</li><li>
Reliable transportation, proof of insurance and valid driver's license are required.</li><li>
Ability to work flexible evening hours as needed.</li></ul></div><div></div><div> 
Benefits for Part-Time Position include:</div><div><ul><li>
Bi-Weekly pay (direct deposit)</li><li>
Detail Orientation and Ongoing Job Training provided.</li></ul><div>
Salary: $16.82/hr</div></div><div></div><div> 
Deadline: Until position is filled</div><div>
NO PHONE CALLS</div></div><div></div>

Case Manager FAYS Program Part-Time Position (24-28 hours per week) (Eagle Pass, TX)

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