case management coordinator

Save the Children

<div><div>7 Apr 2026
 </div><div>14 Apr 2026 - 21:59 UTC
 </div><div>Egypt
 </div><div>Programme Operations
 </div><div>Full-time</div></div>
 <div>JOB TITLE: Case Management Coordinator

TEAM/PROGRAMME: Refugees and Migrants 
LOCATION: Giza and Cairo Governorates

 GRADE: 5 
CONTRACT DURATION: Until December 2026 upon the availability of fund.

ChildSafeguarding: Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ORGANISATION PROFILE / PROGRAMME SUMMARY: 
Save the Children International is the world&rsquo;s leading independent organisation for children. We work in more than 100 countries and work together with our partners to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. In Egypt, Save the Children International has been working to ensure that children&rsquo;s rights are respected, protected and promoted since 1982. We carry out both long-term development work and, more recently emergency humanitarian work. This project aims to extend support to unaccompanied and separated refugee, asylum seeker or migrant children living in Giza and Cairo governorates through comprehensive child protection, education, livelihood and mental health and psychosocial support interventions.

ROLE PURPOSE: This position will be in a close and timely contact with caseworkers and the whole team is overseen and led by the Senior Child Protection officer. The CM team is entitled to provide case management services to UASC refugee and migrant children.

SCOPE OF ROLE: 
Reports to: Senior Child Protection Officer 
Staff who are in close contact and working with this position: 4 caseworkers
<div>
KEY AREAS OF ACCOUNTABILITY: 
Project Implementation 
<ul><li>Follow up with caseworkers to conduct individual assessment interviews and draft relevant forms to assess the children&rsquo;s needs.</li><li>Support the Senior CP Officer to provide full case management support to individual children.</li><li>Ensure proper Counselling of UASC (unaccompanied and separated children) on the assessment procedures and services provided.</li><li>Coordinate with the Senior CP Officer to ensure Conducting a Best Interest Assessment (BIA) and where applicable, Best Interest Determination (BID) for identified children (when applicable).</li><li>Follow up on development and implementation of detailed care plans.</li><li>Support Senior Officer in reviewing the Best Interest Assessments drafted by caseworkers.</li><li>Make timely referrals to appropriate services and coordinating with partner organisations.</li><li>Ensure accompaniments are conducted with children when necessary to external appointments with service providers.</li><li>Actively participate in the case management internal coordination meetings led by the CP TA.</li><li>Accountable for monitoring and following up on SCI case management reporting system to ensure that data are up to date.</li><li>Update monthly records regularly and preparing periodic reports on caseload.</li><li>Follow up and monitor extension of services for individual cases.</li><li>Ensure case management is implemented in-line with Save the Children&rsquo;s policies and procedures and adhere to donor requirements and guidelines.</li><li>Accountable for ensuring proper data gathering and data accuracy ensuring that the project CM data base is regularly up to date.</li><li>Regularly update the project case management component tracker.</li><li>Accountable for compiling concise quantitative and qualitative reports on a monthly and quarterly basis from other SCI CM teams including.</li><li>Support the program teams as necessary.</li></ul></div>
<ul><li>SKILLS AND BEHAVIOURS (our Values in Practice)</li><li>Accountability:</li><li>Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.</li><li>Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</li></ul>
Ambition: 
<ul><li>Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same.</li><li>Widely shares their personal vision for Save the Children, engages and motivates others.</li><li>Future orientated, thinks strategically.</li></ul>
Collaboration: 
<ul><li>Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters.</li><li>Values diversity sees it as a source of competitive strength.</li><li>Approachable, good listener, easy to talk to.</li></ul>
Creativity: 
<ul><li>Develops and encourages new and innovative solutions.</li><li>Willing to take disciplined risks.</li></ul>
Integrity: 
<ul><li>Honest, encourages openness and transparency.</li></ul>
<div>
QUALIFICATIONS 
<ul><li>Bachelor of Psychology, Sociology, Development, Political Science, related studies.</li><li>Minimum of 1-3 years of experience in development/humanitarian aid.</li><li>Previous experience in child protection programming is a must.</li></ul></div>
<div>
EXPERIENCE AND SKILLS 
Essential: 
<ul><li>Excellent interpersonal and communication skills.</li><li>Demonstrated ability to work with highly vulnerable groups.</li><li>Proficiency in Arabic and English, written and spoken.</li><li>Awareness about the security context and political situation in Egypt for refugees and migrants.</li><li>Able to work effectively within a team and/or individually.</li><li>Well-organised with strong time-management skills.</li><li>Ability to work under pressure.</li><li>Shares Save the Children&rsquo;s vision and values.</li></ul>
Desirable: 
<ul><li>Previous experience working with refugees.</li><li>Previous experience working with NGOs.</li></ul></div> 
Equal Opportunities 
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.

Child Safeguarding: 
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding our Staff: 
The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.

Health and Safety 
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.

JD written by: AM 
Date: April 2026

JD agreed by: 
Date: April 2026

Updated By: 
Date:

Evaluated: 
Date:</div>

RDDP-Case Management Coordinator

Care Lync

<div>About Us
Care Lync is a Social Services agency focused on providing Support Coordination (Service Coordination/Case Management) services to adults diagnosed with Intellectual, Developmental and Physical Disabilities and Autism Spectrum Disorder throughout Pennsylvania who are enrolled in the Department of Human Services, Medicaid Waiver Program. Our Support Coordinators work with adults to help them to navigate, understand, and secure the services needed in order to live independently in their home and community.
We offer a great benefits package including medical, dental, vision, 401k, 3 weeks paid time off within a cooperative rewarding family environment.
General Summary
The Support Coordinator / Service Coordinator / Case Manager provides case management activities necessary to meet the needs of clients assigned to the consolidated care team. This position is responsible for the development of individualized care management plans; implementation of the care plan through brokering and coordinating services; and the monitoring and evaluation of all clinical outcomes to ensure that services are provided in a professional, comprehensive, and cost-effective manner. The role assists in the location, coordination and monitoring of needed services and supports through the development and implementation of the Individual Support Plan (ISP). The Support Coordinator / Service Coordinator / Case Manager will assist the person(s) receiving services in identifying and communicating his/her requests and needs for services and supports, which may include housing, medical, social, vocational and other community services.
Essential Duties and Responsibilities
Complete assessments to assist in identifying each participant needs and desires for service delivery.
Develops a Person-Centered Service Plan for each participant and modify at least annually or when there is a significant medical or social change.
Ensure the participant choice of providers by providing information for the participant to make a fully informed decision.
Ensure the Behavioral Support Plan and Crisis Plan (if the participant has a Behavior Specialist) is consistent with the ISP.
Report all incidents of participant abuse, neglect or exploitation immediately to supervisor/director.
Actively coordinate with other individuals and/or entities essential in the physical and/or behavioral care delivery for the participant, including other care coordinators, to ensure seamless coordination between physical, behavioral and support services.
Responsible for researching and developing alternative solutions to participants needs.
Ensures confidentiality regarding sensitive material and private health information of each individual served.
Attends required trainings and recertification classes.
Certifications in one of the following is a plus but not required as they will be obtained during employment at the employer's expense.<ul><li><ul><li>
American Institute of Health Care Professionals</li><li>
Capacity Building Institute</li><li>
Certified Case Manager (CCM)</li><li>
Certified Community Health Worker</li><li>
Certified Disability Management Specialist</li><li>
Dual Diagnosis Training</li><li>
Enabling technology Navigator Certification</li><li>
LifeCourse Ambassador</li><li>
NADD-CC Clinical Certification</li><li>
NADD Dual Diagnosis Specialist Certification</li><li>
NADD-DDS Dual Diagnosis Specialist Certification</li><li>
Pediatric Capacity Building Institute</li><li>
Person Centered Thinking Trainer Credentialing</li><li>
Social Role Valorization</li><li>
Misc case management applicable trainings/certifications</li></ul></li></ul>
Confers regularly with supervisor/ director(s) to understand and consider factors such as participants needs, abilities, learning levels, and physical limitations.
50% travel to participants as needed
Qualifications
BS/BA degree in related course work
Experience with Microsoft Office, state-maintained databases.
Must maintain proficiency in company sponsored training and certifications.
Maintain CPR/First Aid certification and updated state related Clearances.
Successfully complete and maintain training courses as required or amended by program regulations.
Valid Driver's License including personal vehicle insurance coverage for liability and current vehicle registration, copies must be maintained on file with Care Lync.
**Inform supervisor immediately when any change in auto insurance agency/policy, automobile registration and/or status of driver's license.<ul><li>Please specify if you are bi-lingual (English-Spanish).</li></ul>
Care Lync is an equal opportunity employer and complies with the provisions of the Federal Civil Rights Act of 1964 and the Pennsylvania Human Relations Act of 1955 and all requirements imposed pursuant thereto. No person shall, on the grounds of race, color, national origin, ancestry, age, sex, religious creed, or disability, be excluded from participation in, be denied benefits of, or otherwise be subject to discrimination in the provision of any hiring opportunities, care or services. Care Lync will not, directly or through contractual arrangements discriminate its patients, consumers, employees, partners, 3rd party vendors or any person on the basis of race, color, national origin, ancestry, age, sex, religious creed, disability, sexual identification or any other category protected under law. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, religious creed, sexual orientation, ancestry, gender identity, national origin, protected veteran status, disability status, sexual identification or any other characteristic protected by applicable law.</div>

Supports Coordinator - Case Manager Social Services - Doylestown, PA

TRISTAR

<div>POSITION SUMMARY:
Work directly with the Supervisor and Manager to provide additional resources for the case management staff. This position does not provide any clinical review or decisions.
This individual is responsible for monitoring incoming correspondence received. The coordinator will ensure the referrals are set up in the case management system and promptly assigned to the case manager. The Referral Coordinator will answer incoming calls, screen, respond and route the calls. This position requires the ability to work independently to meet deadlines, as well as an excellent phone demeanor and a desire to provide exceptional customer service. The position requires knowledge of medical terminology, the understanding of referral criteria by client and/or jurisdictions. The referrals may be for WC Utilization Review and or Case Management services.
Responsibilities of the position include, but are not limited to:<ul><li>
Set up of member within the case management system</li><li>
Assist incoming calls to the case management referral department
</li><li>Monitor dedicated referral emails to review for new referrals and correspondence</li></ul><ul><li>
Monitor workflow of referrals and identify areas where daily assistance is needed</li><li>
Work with the branch locations and staff to complete and provide necessary information for referrals
</li><li>Process all referrals and correspondence within 24 hours of receipt</li><li>
Maintain daily/monthly referral logs
</li><li>Identify trends and/or issues in referral patterns and communicate them with management.</li></ul>
***Other duties as assigned
Additional Functions and Responsibilities
<ul><li>Demonstrates ability to meet administrative requirements, including productivity, time management and Quality Assurance standards
</li><li>Maintain documentation standards adhering to URAC standards and company policy and procedures</li><li>
Maintain confidentiality- Knowledge of laws and regulations pertaining to HIPPA and PHI</li><li>
Other job duties as assigned
</li></ul>Education: High school diploma required. Medical or Managed Care background preferred and/ or Certified Medical Assistant
Experience: Experience in healthcare and or managed care related fields, Minimum of one year of working in a medical or managed care environment preferred. Medical Terminology preferred.
Knowledge, Skills and Abilities:
<ul><li>Experience in healthcare related fields</li><li>
Strong communication skills; customer service mindset; team player.</li><li>
Adheres to professional standards, codes of ethics, system and department policies and procedures.
</li><li>Incorporates the philosophies of continuous quality improvement, customer service and teamwork into daily routine</li><li>
Excellent typing and keyboard skills (35-40wpm)</li><li>
Ability to work in a variety of computer systems proficiently</li><li>
Ability to navigate a Windows environment, utilize Outlook, and the ability to create, edit, save and send documents utilizing Microsoft Word and Microsoft Excel</li><li>
Ability to work within a paperless environment</li></ul>
Equipment Operated/Used:
Essential Equipment: Desk, Telephone/Fax, Computer Keyboard, Mouse, System Applications
Essential Tools: Pens, pencil, computer, Keyboard
Essential Vehicles: N/A
Special Equipment or Clothing:
Professional attire adhering to the Company Dress Code
Here is some benefits that you can enjoy in this role:<ul><li>
Medical, Dental &amp; Vision Insurance</li><li>
Life &amp; Disability Insurance</li><li>
401(k) Plan</li><li>
Paid time off</li><li>
Paid holiday</li></ul>
<div><div>MENTAL AND PHYSICAL REQUIREMENTS</div><div><div> 
1. MENTAL EFFORT
a. Reasoning development:
Follow one- or two-step instructions; routine, repetitive task.
Carry out detail but uninvolved written or verbal instructions; deal with a few concrete variables.
Follow written, verbal, or diagrammatic instructions; several concrete variables.
X Solve practical problems; variety of variables with limited standardization; interpret instructions.
Logical or scientific thinking to solve problems; several abstract and concrete variables.
Wide range of intellectual and practical problems; comprehend most obscure concepts.</div></div><div><div> 
b. Mathematical development:
Simple additional and subtraction; copying figures, counting, and recording.
Add, subtract, multiply, and divide whole numbers.
X Arithmetic calculations involving fractions, decimals, and percentages.
Arithmetic, algebraic, and geometric calculations.
Advanced mathematical and statistical techniques such as calculus, factor analysis, and probability determination.
Highly complex mathematical and statistical techniques such as calculus, factor analysis, and probability determination; require theoretical application.</div></div><div><div> 
c. Language development:
Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.
Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information such as age, occupation, and number of children; guide people and provide basic direction.
Ability to transcribe dictation; make appointments and process mail; write form letters or routine correspondence; interpret written work instructions; interview job applicants.
X Ability to compose original correspondence, follow technical manuals, and have increased contact with people.
Ability to report, write, or edit articles for publication; prepare deeds, contracts or leases, prepare and deliver lectures; interview, counsel, or advise people; evaluate technical data.</div></div><div><div> 
2. PHYSICAL EFFORT
a. Physical activity required to perform the job:
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
X Light work:
a. Exerting up to 20 pounds of force occasionally
b. Exerting up to 10 pounds frequently
c. Exerting a negligible amount of force constantly to move objects
(If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work).
Medium work:
a. Exerting up to 50 pounds of force occasionally
b. Exerting up to 20 pounds of force frequently
c. Exerting up to 10 pounds of force constantly to move objects
Heavy work:
a. Exerting up to 100 pounds of force occasionally
b. Exerting up to 50 pounds of force frequently
c. Exerting up to 20 pounds of force constantly to move objects
Very heavy work:
a. Exerting in excess of 100 pounds of force occasionally
b. Exerting in excess of 50 pounds of force constantly to move objects
c. Exerting in excess of 20 pounds of force constantly to move objects 
</div></div> 
<div><div><ul><li>Visual requirements necessary to perform the job:</li></ul>
Far vision: clarity of vision at 20 feet or more
X Near vision: clarity of vision at 20 inches or less
X Mid-range vision: clarity of vision at distances of more than 20 inches and less than 20 feet
Depth perception: the ability to judge distance and space relationships, so as to see objects where and as they actually are
Color vision: ability to identify and distinguish colors
Field of vision: ability to observe an area up or down or to the right or left while eyes are fixed on a given point
</div></div> 
</div><div><div>2. PHYSICAL EFFORT (cont.) 
FREQUENCY</div><div><div> 
c. Physical activity necessary to perform the job and frequency (e.g., continually, frequently, or occasionally):
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
Balancing: Maintaining body equilibrium to prevent falling when walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Crouching: Bending the body downward and forward by bending legs and spine.
Crawling: Moving about on hands and knees or hands and feet.
Reaching: Extending hand(s) and arm(s) in any direction.
Standing: Particularly for sustained periods of time.
Walking: Moving about on foot to accomplish tasks, particularly for long distances.
Pushing: Using upper extremities top press against something with steady force in order to thrust forward, downward, or outward.
Pulling: Using upper extremities to extent force in order to drag, haul, or tug objects in a sustained motion.
Foot
Motion: Using feet to push pedals.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires substantial use of the upper extremities and back muscles.
X Fingering: Picking, pinching, typing, or otherwise working with fingers rather than with the whole hand or arm as in handling.
X Grasping: Applying pressure to an object with the fingers and palm. 
</div><div>Frequently
Occasionally
</div></div> 
</div><div><div>2. PHYSICAL EFFORT (cont.) 
FREQUENCY</div><div><div> 
X Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which workers must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
X Hearing: Perceiving the nature of sounds with or without correction. Ability to receive detailed information through verbal communication and to make fine discriminations in sound, such as when making find adjustments on machined parts.
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
X Repetitive Substantial movements (motions) of the wrists, hands,
Motion: and/or fingers.</div><div> 
Regularly
Regularly
Frequently</div></div></div></div>

Case Management Assistant - Referrals

Heluna Health

<div>Los Angeles Community Health Project (CHPLA) is a program of Heluna Health. CHPLA&rsquo;s mission is to improve the health and wellbeing of people affected by substance use in Los Angeles, to increase access to health care, empower people to protect themselves, and educate each other to reduce harm in our communities. CHPLA combines direct services, advocacy, outreach, education, and research collaborations to fulfill this mission. Los Angeles Community Health Project was founded in 1992.

Law Enforcement Assisted Diversion (LEAD) is a community-based diversion approach with the goals of improving public safety, and reducing unnecessary justice system involvement of people who participate in the program. In a LEAD program, law enforcement officers exercise discretionary authority at point of contact to divert individuals to a community-based, harm-reduction intervention for law violations driven by unmet behavioral health needs. In lieu of the traditional criminal justice system cycle - booking, detention, prosecution, conviction, incarceration - individuals are instead referred into a trauma-informed, harm reduction intensive case-management program where the individual receives a wide range of support services. Prosecutors and law enforcement work closely with case managers to ensure that all contacts with LEAD participants going forward, including new criminal prosecutions for other offenses, are coordinated with the service plan for the participant to maximize the opportunity to achieve behavioral change. There are certain core principles to LEAD that are essential to achieve transformative outcomes. These include LEAD&rsquo;s harm reduction/Housing First framework, which requires a focus on individual and community wellness, rather than an exclusive focus on sobriety; and police officers and sergeants involvement as meaningful and positive meaningful partners in program design and operations.

The Motel Coordinator reports to the LEAD Program Manager.

This is a part time (20 hours per week) benefitted position. Employment is provided by Heluna Health.

This role is grant funded through June 2025. Its continuance is based upon available funding.

 The pay rate for this position is $29.25 per hour 


ESSENTIAL FUNCTIONS
<ul>
<li>Communicates and coordinates with participants, case managers, motel staff and other stakeholders as needed to facilitate the timely placement of participants in temporary housing.</li>
<li>Collects invoices, receipts and/or other required documentation from motel staff or LEAD Case Managers, and works collaboratively with Heluna Health&rsquo;s Accounting team to ensure timely processing of payments.</li>
<li>Collects Sign In/Out logs within 72 hours of participant checkout.</li>
<li>Work with the CHLPLA LEAD team on timely coordination and collection of documentation and invoices.</li>
<li>Maintain consistent communication with motel staff and LEAD Case Managers</li>
<li>May be required to support LEAD Case Managers in the field.</li>
<li>Responsible for data entry, data maintenance and compiling data for monthly reports required by funders.</li>
<li>Become aware of all harm reduction supplies and services offered to the community through the SEP Program and be able to clearly communicate related information to stakeholders, funders, community members, peers and staff.</li>
<li>Report essential programmatic information and developments to in a clear, organized and time effective manner.</li>
</ul>
NON-ESSENTIAL FUNCTIONS
<ul>
<li>Other duties as assigned by the LEAD Program Manager &amp; Executive Director</li>
</ul>
JOB QUALIFICATIONS

Education/Experience
<ul>
<li>High School Diploma or equivalent preferred.</li>
<li>Two (2) years of administrative experience, including standard office procedures</li>
<li>Experience or field work serving people who use drugs, people at-risk for overdose, and/or other vulnerable populations</li>
</ul>
Certificates/Licenses/Clearances
<ul>
<li>A valid California driver&rsquo;s license, proof of vehicle insurance, and reliable transportation or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions</li>
<li>Successful clearance of the background check
</li></ul>Other Skills, Knowledge, and Abilities
<ul>
<li>Bilingual English/Spanish preferred</li>
<li>Strong ability to maintain confidential information</li>
<li>Advanced understanding of MS Office/Windows 10 applications (Word, Excel, Outlook)</li>
<li>Excellent writing, spelling, grammar, and proofreading skills in English</li>
<li>Exceptional organizational skills with strong attention to detail</li>
<li>Ability to prioritize multiple pressing tasks simultaneously</li>
<li>Ability to maintain courteous and customer service-oriented correspondence with internal staff and external community partners or members</li>
<li>Ability to work effectively with teams, share information and work collaboratively to solve problems and make decisions</li>
<li>Understanding of harm reduction approach, practice, and philosophies</li>
<li>Demonstrate sensitivity addressing the needs of underserved community members from diverse communities</li>
<li>Ability to work independently and in a team, effectively and harmoniously</li>
<li>Demonstrate commitment to overall mission of CHPLA and LEAD program goals</li>
<li>Comfortable providing quality and compassionate care for the populations served by the program (i.e. people who use drugs, people who inject drugs, people who engage in sex work, people without stable housing, low or no-income, LGBTQ+)</li>
<li>Ability to be flexible and adaptable in a fast-paced environment</li>
</ul>
PHYSICAL DEMANDS

Stand Frequently

Walk Frequently

Sit Frequently

Handling / Fingering Frequently

Reach Outward Frequently

Reach Above Shoulder. Frequently

Climb, Crawl, Kneel, Bend Occasionally

Lift / Carry Occasionally - Up to 25 lbs

Push/Pull Occasionally - Up to 25 lbs

See Constantly

Taste/ Smell Not Applicable 


Not Applicable Not required for essential functions

Occasionally (0 - 2 hrs/day)

Frequently (2 - 5 hrs/day)

Constantly (5+ hrs/day)

WORK ENVIRONMENT

Most time spent in general office setting, indoors and temperature controlled. Field work takes place in communities across LA County in a range of settings, including homeless encampments, under freeways overpasses, riverbanks, parks and on partnered providers premises. Field work is limited for this position.

APPLICATION PROCEDURES

Interested candidates must submit a resume for consideration.
Candidates with lived experience are encouraged to apply.

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.</div>

LEAD Motel Coordinator (CHPLA)

National Church Residences

<div><h1 class="jobSectionHeader">Job Description:</h1>
Job Title: Transitions Coordinator &ndash; Senior Living Division
Status: Exempt 
Reports To: Home Choice Manager 
Purpose
As a Transitions Coordinator you would work Monday through Friday (no weekends) playing a vital role in helping adults move from long-term care facilities to home or community-based settings. Following organizational policies, state/federal regulations, and accreditation requirements, this position ensures a smooth, person-centered transition for each consumer, under the general supervision of the Home Choice Manager.
Essential Functions<ul><li>
Serve as a liaison between healthcare and housing professionals, including service coordinators, discharge planners, and community-based service providers. Maintain knowledge of all service lines: adult day health, personal care/private duty, service coordination, skilled care, and hospice.</li><li>
Collaborate closely with individual case managers to arrange services that align with each consumer&rsquo;s preferences and community resources, including physicians, pharmacies, and other essential providers.</li><li>
Assist individuals in locating housing and obtaining necessary materials and supplies.</li><li>
Support consumers in accessing entitled benefits and resources.</li><li>
Provide exceptional customer service by addressing questions, concerns, and problems, ensuring daily needs are met.</li></ul>
Non-Essential Functions<ul><li>
Assist with the completion of consumer workbooks when needed.</li><li>
Support participants with employment options if interest is indicated.</li></ul>
Expectations<ul><li>
Maintain a professional, positive demeanor and manage time efficiently. Serve as a role model promoting teamwork and proactive problem-solving.</li><li>
Ensure all client interactions uphold Client Rights, respect, and dignity. Report complaints, abuse, misappropriation of funds/property, or any corporate compliance issues immediately.</li><li>
Adhere to all National Church Residences policies, including Employee Information Guide (EIG), facility handbooks, drug-free workplace, safe work practices, and all federal, state, and local regulations.</li><li>
Perform other duties as assigned.</li></ul>
Qualifications
Education:<ul><li>
High school diploma or GED required.</li><li>
Healthcare or social services experience preferred.</li></ul>
Experience:<ul><li>
Minimum of 1 year in social service delivery with elderly and/or family populations; 2&ndash;4 years preferred.</li><li>
Knowledge of supportive services and community resources in assigned areas.</li></ul>
Travel:<ul><li>
This Hybrid role will travel frequent to visit clients across Montgomery, Greene, Clark, Preble, Darke, Miami, Shelby, Mercer, Auglaize, Champaign counties, and other assigned locations.</li><li>
This role is paid for travel time and offers reimbursement for mileage.</li></ul>
Licensure:<ul><li>
Valid driver&rsquo;s license and compliance with National Church Residences motor vehicle policy.</li></ul>
In return, National Church Residences offers an excellent total reward package that includes:<ul><li>
Medical &amp; Rx &ndash; 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family<ul><li>
Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account</li><li>
Includes Fertility &amp; Family Building Support, Weight Management, and Chronic Condition Support</li><li>
Parental Leave paid at 100% for four weeks</li><li>
Coverage begins first of the month following your date of hire!</li></ul></li><li>
Dental &amp; Vision coverage for you and your family with Nationwide providers</li><li>
Company provided Life &amp; ADD insurance and Disability coverage</li><li>
Voluntary benefits such as Life &amp; ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage</li><li>
Flexible Spending Accounts for Dependent Care (with company match) and Transportation &amp; Parking</li><li>
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards &amp; reimbursements!</li><li>
3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!</li><li>
Reimbursement for Tuition expenses</li><li>
Paid Time Off (PTO) and 9 paid Holidays</li></ul><ul><li>Programs vary depending on Full Time, Part Time or Contingent Status</li></ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.</div>

Transition Coordinator Case Management

Neighborhood Healthcare

<div>ABOUT US:

Community health is about more than just vaccines and checkups. It&rsquo;s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We&rsquo;re with you every step of the way, with the care you need for each of life&rsquo;s chapters. At Neighborhood, we are Better Together. 
 
As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. 
 
We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

ROLE OVERVIEW and PURPOSE:

The Care Coordinator will coordinate care for complex patients with mental illness, substance use disorders, or chronic conditions to navigate and link with community resources that address social determinants of health (SDOH). This role will provide care coordination and connection to services and social supports for ECM patients, including appointment scheduling and referral management. Additionally, this position will require travel to other Neighborhood sites as needed to attend the designated meetings as well as training for staff members.

**This is a hybrid position; on site expectations are dependent on performance. **

RESPONSIBILITIES:
<ul>
<li>Provides ongoing monitoring of the Targeted Engagement List (TEL)</li>
<li>Assigns patients to the appropriate ECM team members based on risk category and available clinical data for ECM engagement activities</li>
<li>Works with a caseload of patients identified as being low risk</li>
<li>Conducts periodic telephonic outreach and follow-up to low-risk ECM patients as outlined in the Shared Care Plan</li>
<li>Supports other ECM team members with delegated tasks</li>
<li>Assists in the coordination of appointments and referrals for physical and behavioral health appointments</li>
<li>Collaborates on patient care issues with other ECM team members, participating in weekly systematic case reviews and ad hoc case reviews, and consults with ECM team RN and/or the Behavioral Health care team RN before taking any action that is clinical in nature</li>
<li>Connects ECM patients to other social services and supports they may need</li>
<li>Uses relationship-based strategies to engage patients in care as well as motivational interviewing</li>
<li>Assists with arrangements such as transportation, directions, and completion of durable medical equipment requests</li>
<li>Coordinates with ECM patient in the most easily accessible setting, within IEHP guidelines, such as patient home, provider/regional office, or other settings</li>
<li>Contributes to the success of the organization by participating in quality improvement activities</li>
<li>Documents in ECW for all care coordination and other services or teaching provided in a timely manner, as needed</li>
<li>Prioritizes activities according to intensity, need, and required follow-up</li>
<li>Provides accurate and timely reports to supervisor and site staff, as required</li>
</ul>
EDUCATION/EXPERIENCE:
<ul>
<li>High school diploma or equivalent required</li>
<li>Two years of healthcare, behavioral health, or social services industry experience required</li>
<li>Active CA driver&rsquo;s license and proof of car insurance required</li>
<li>Medical Assistant or Phlebotomy certificate preferred</li>
<li>Bilingual (English/Spanish) preferred</li>
</ul>
ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities):
<ul>
<li>Excellent verbal and written communication skills, including superior composition, typing, and proofreading skills</li>
<li>Ability to interact effectively with clinic personnel, patients, and community-based organizations</li>
<li>Knowledgeable about evidenced based communication such as motivational interviewing, or similar empathy-based communication strategies (emotional intelligence)</li>
<li>Knowledge about and experience with providing sensitivity to patients with mental health conditions and addictive disorders</li>
<li>Ability to resolve problems/conflicts</li>
<li>Ability to navigate computer applications, including Microsoft applications</li>
<li>Ability to sufficiently engage members and providers both on the phone and in person</li>
<li>Ability to successfully manage multiple tasks simultaneously</li>
<li>Excellent planning and organizational ability</li>
<li>Ability to work as part of a team as well as independently</li>
<li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
Physical Requirements
<ul>
<li>Ability to lift/carry 25 lbs/weight</li>
<li>Ability to stand for long periods of time</li>
</ul>
Pay range: $24.95 - $34.93 per hour, depending on experience

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.</div>

Care Coordinator - Enhanced Care Management

Team Wellness Center

Who We Are:Team Wellness Center is one of the largest integrated healthcare providers in Wayne County, Michigan, with outpatient clinics in Detroit and Southgate. Accredited as a Behavioral Health Home and Certified Community Behavioral Health Clinic, we are industry leaders in the initiative to combine physical health, mental health, substance abuse and social determinants of health. We serve more than 15,000 members a year; we are fast-paced and innovative in our approach to care. Our members enjoy the effectiveness of wraparound services by having their complete medical needs addressed by an inter-disciplinary team of doctors, nurses, psychiatrists, therapists, peer specialists, and care coordinator social workers. Clean and newly remodeled facilities always make the staff and members feel welcomed. In business since 2002, our staff aspire to being the best! State of the Art electronic documentation; mobile computing devices; and our company&rsquo;s app; makes the job that much more efficient. Do you have what it takes to go the extra mile for the vulnerable ones in our community?Who We Are Looking For:If you have a passion for helping people towards their best self, you should apply! These excellent opportunities allow you to work on the cutting edge of medical and psychiatric and substance use care. You will collaborate with seasoned professionals on cases ranging from depression to severe and persistent mental illness, as well as drug addictions. You will have a direct impact on the quality of member care. Our outpatient clinics treat more than just the person&rsquo;s illness. You will have the chance to use your knowledge and care coordinating social work skills to provide assistance with linking members to insurance, housing, food, employment, personal care, community integration and family reunification. Position requires you to drive members in your personal vehicle to appointments. You will be part of a well-round team and linked directly to the member&rsquo;s overall treatment plan; to ensure that they are safe, socially thriving, and living a fulfilling life of recovery, in the least restrictive environment.Requirements:<ul><li>Must obtain LLBSW or SST professional license upon hire</li><li>Personal vehicle required to drive members to appointments</li></ul>What We offer:<ul><li>Medical, dental, and vision insurance</li><li>Paid vacations</li><li>11 paid holidays and Floating paid days off</li><li>Bonus opportunities</li><li>Longevity Bonus</li><li>Tuition reimbursement</li><li>We are a designated site for the federal student loan forgiveness program</li><li>Life Insurance / Long-term care</li><li>Retirement Planning</li><li>Plus other benefits</li></ul>Job Type: Full-timePay: From $43,888.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Loan repayment program</li><li>Paid sick time</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Case management: 1 year (Required)</li></ul>License/Certification:<ul><li>LBSW or SST (Required)</li></ul>Work Location: In person

Care Coordinator/Case Manager

Search 10000+ Case management coordinator jobs near you this April. New roles added regularly across leading industries. Apply today.