case management support

Devereux

<div>Description:
<div><b>
Do you want to make a positive impact on the lives of children and Families?</b></div><div><b>
Then being a Case Management Support (Transporter) at Devereux is for YOU! You belong here.</b></div><div></div><div><br>
Devereux Florida provides programs and services that reunite families whose children have been removed from the home due to welfare concerns. Based out of Tampa, FL and providing coverage throughout Sarasota, DeSoto, and Manatee Counties, this position is responsible for supporting Case Managers by transporting clients (children, parents or caregivers) safely and timely to and from appointments and activities, including medical, court, family visitations, and others as needed. This role will assist with oversight of family visitations, documenting and providing findings to the assigned Case Manager.</div><p></p><p><br>
This role may assist with transporting children to and from school, temporary placements, caregivers after hours, and for weekend appointments as needed. To meet those needs, the Case Management Support may be needed to work early morning hours, be off mid-day, and return for afternoon shifts, with openness to picking up unscheduled work as unplanned needs may arise. On-call for evenings and weekends is required on a rotational basis. This role may be called out in the event of an emergency.</p><p></p><div><b><br>
Position Details:</b></div><div><b>
Salary: </b><b><i>Starts at $18.00 - 21.06 / hr </i></b>(rate is based on education and relevant experience).</div><div><b>
Schedule:</b> Full time</div><div><b>
Location: hybrid; in-office &amp; community-based (covers Sarasota, DeSoto, and Manatee Counties)</b></div><div></div><div><b><br>
Benefits and Rewards</b></div><ul><li>
Up to 24 PTO days/year (increases with service)</li><li>
Up to 64 hours of sick time</li><li>
Low-cost medical, dental, vision Devereux Benefits
</li><li>403(b) retirement plan</li><li>
ASCEND Tuition Program: 100% tuition covered (up to $15k undergrad / $25k grad per year)</li><li>
Student loan repayment assistance</li><li>
Payactiv: Access your earned wages early</li><li>
Employee Assistance Program &amp; Discounts</li></ul>
Qualifications:
<p><b>
Education:</b></p><ul><li>
High School Diploma or GED required</li></ul><div><b>
Experience:</b></div><ul><li><div>
One year experience in related field, working with children <i>preferred</i></div></li><li><div>
Knowledge of car seat types, installation and expiration dates</div></li></ul><p><b>
Schedule &amp; Travel:</b></p><ul><li><b><i>
This is a field based position that covers anywhere throughout Sarasota, DeSoto, Manatee and other Counties as needed.</i></b></li><li><b><i>
Early mornings, evenings, overnight and weekend hours available</i></b></li></ul><p><b>
Other Requirements:</b></p><ul><li>
Valid Florida Driver's License in good standing</li><li>
Bi-Lingual in English Spanish <i>a plus</i></li><li>
Must be able to complete a 3 day new hire orientation class (Monday - Wednesday); Hours are approximately 9:00am to 5:00pm each day</li><li>
Successfully pass pre-employment medical screenings which include: Drug Test and TB Test.</li><li>
Successfully pass a Level 2 background screening with the State of Florida. To learn more visit: https://info.flclearinghouse.com.</li></ul><div>
Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.</div><div></div><div><b><br>
For more information, please reach out us at </b><b>flrecruitment@devereux.org</b><b>.</b></div>
Company Overview:
<div><b>
Company Overview</b></div><div>
Devereux is one of the nation&rsquo;s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults &ndash; and their families &ndash; every year.<br>
</div><div></div><div><b>Our Mission: </b>Devereux changes lives &ndash; by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.
</div><div>With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.</div><div></div><div><b><br>
Our Culture, Our Expectations</b></div><div>
At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide &ndash; every day &ndash; for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.</div><div><br>
</div><div>We believe a workplace rooted in inclusivity &ndash; offering a sense of belonging to all those who walk through our doors &ndash; is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world &ndash; one person, one family, one community at a time.</div><div></div><div><b><br>
What Devereux Offers You</b></div><div>
In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after <b>30 days</b> of employment. In addition, we offer;</div><div><br>
</div><ul><li>Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.</li><li>
Student loan debt assistance, tuition reimbursement and continuing education assistance.</li><li>
Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.</li><li>
Employee assistance / work-life balance program.</li></ul><div><b>
Visit </b><b>www.mydevereuxbenefits.org</b><b> to see why Devereux is a great place to work!</b></div><div><br>
</div><div><i>Devereux is a drug-free workplace, drug screening required. EOE</i></div></div>

Case Management Support

HCA Florida Memorial Hospital​

<p></p><div><p>Do you have the career opportunities as a <b>Case Management Administrative Assistant</b> you want with your current employer? We have an exciting opportunity for you to join <b>HCA Florida Memorial Hospital</b> which is part of the nation's leading provider of healthcare services, HCA Healthcare, and located in sunny Jacksonville, Florida!</p>
<h5 class="jobSectionHeader"><p><b>Job Summary and Qualifications</b></p></h5><p></p>
<h5 class="jobSectionHeader"><p><b>We are seeking an Administrative Assistant for our Case Management Department who will assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The Case Management Assistant will provide administrative support in Case Management functions.</b></p><p></p><p><b>
What you will do in this role:</b></p><p></p><ul><li><b>
You will be responsible for coordinating with the case manager and social worker for support that is needed.</b></li><li><b>
You will provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.</b></li><li><b>
You will make referrals to specific post-acute care providers, including sending the appropriate packet of information from the medical record required for the level of care.</b></li><li><b>
You will monitor patients post-acute care referrals and intervenes to expedite discharge.</b></li><li><b>
You will communicate with the case managers and social workers regarding the status of the post-acute care referrals, bed availability, and other barriers.</b></li><li><b>
You will obtain physician signatures on required case management documents and forms.</b></li><li><b>
You will perform other duties as assigned.</b></li></ul><p><b>
What qualifications you will need:</b></p><p></p><ul><li><b>
A High School Diploma or GED is required</b></li><li><b>
Associates Degree in healthcare or related field is preferred</b></li><li><b>
Medical knowledge and terminology is required</b></li><li><b>
At least one year of experience in a health care setting is required</b></li><li><b>
Must be comfortable going into patient rooms</b></li></ul><p></p><p><b><br>
This position is a Monday through Friday role - No Weekends and No Holidays!</b></p><p><b>
Approximate hours are: 8:00AM to 4:30PM</b></p><p><b>
Benefits</b></p></h5>
<p><b>HCA Florida Memorial Hospital</b>, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p></p><p><b>
Memorial Hospital</b> has provided quality healthcare services since 1969, giving patients access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our <b>450+ bed hospital</b> is one of the region's leading acute care facilities. We offer a range of services for our patients, including 24-hour emergency care at three different locations and a <b>Level II trauma center</b>. Other specialized programs include our accredited Chest Pain Center, certified Stroke Center, Heart Center, Bone and Joint Center, maternity center and much more. Memorial has received the <b>Gold Seal of Approval for Primary Stroke Centers</b> and is sepsis-certified by the Joint Commission.</p>
<p>At Memorial Hospital, our care like family culture extends to our patients, our people and our Jacksonville community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.</p>
<p>HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p>
&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. <b>Unlock the possibilities and apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Case Management Assistant

Memorial Healthcare System

<div><p>At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.</p><p></p><p><b>
Summary:</b></p><p></p>
The Assistant - Case Management provides support to the case management leadership team in the areas of utilization review, discharge planning, and other related tasks. This role is essential in ensuring the smooth operation of case management functions, facilitating efficient workflows, and supporting the delivery of high-quality care.<p></p><p><b>
Responsibilities:</b></p><p></p>
Supports the preparation and maintenance of reports, data, and metrics related to case management activities.Follows up on pending tasks, including updating faxes, obtaining required documentation, and ensuring compliance with policies and procedures.Communicates effectively with internal teams and external stakeholders to address case management needs.Performs other duties as assigned to support the goals and objectives of the case management department.Collaborates with case managers, healthcare providers, and other team members to facilitate smooth transitions of care.Provides general support for utilization review and/or discharge planning efforts, including coordinating with external providers and resources as needed.Monitors and tracks case status as instructed, ensuring timely updates in case management processes.Assists in identifying and resolving any gaps in processes or documentation to enhance efficiency and effectiveness.Assists case management leadership with day-to-day administrative tasks, as assigned, to support utilization review and/or discharge planning activities.<p></p><p><b>
Competencies:</b></p><p></p>
ACCOUNTABILITY, CUSTOMER SERVICE, DISCHARGE PLANNING, EFFECTIVE COMMUNICATION, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK<p></p><p><b>
Education and Certification Requirements:</b></p><p></p>
High School Diploma or Equivalent (Required)<p></p><p><b>
Additional Job Information:</b></p><p></p>
Complexity of Work: Able to prioritize and manage multiple tasks and deadlines effectively. Requires critical thinking and problem-solving skills to address challenges in tasks assigned within utilization review, discharge planning, and workflow processes. Involves handling sensitive and confidential patient information with a high level of professionalism and adherence to HIPAA and other legal standards. Demands strong interpersonal and communication skills to collaborate with various stakeholders, resolve coordination issues, and ensure alignment across departments. Able to adapt to changing priorities and work effectively under pressure in a fast-paced healthcare environment. Requires attention to detail and accuracy to identify discrepancies, complete documentation, and support the case management team effectively.Required Work Experience: One (1) year of clerical experience with a large department or number of departments in health care preferred.<p></p><p><b>
Working Conditions and Physical Requirements:</b></p><p></p><ul><li>
 Bending and Stooping = 0%</li><li>
 Climbing = 0%</li><li>
 Keyboard Entry = 80%</li><li>
 Kneeling = 0%</li><li>
 Lifting/Carrying Patients 35 Pounds or Greater = 40%</li><li>
 Lifting or Carrying 0 - 25 lbs Non-Patient = 60%</li><li>
 Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%</li><li>
 Lifting or Carrying &gt; 75 lbs Non-Patient = 0%</li><li>
 Pushing or Pulling 0 - 25 lbs Non-Patient = 60%</li><li>
 Pushing or Pulling 26 - 75 lbs Non-Patient = 60%</li><li>
 Pushing or Pulling &gt; 75 lbs Non-Patient = 0%</li><li>
 Reaching = 60%</li><li>
 Repetitive Movement Foot/Leg = 0%</li><li>
 Repetitive Movement Hand/Arm = 80%</li><li>
 Running = 0%</li><li>
 Sitting = 80%</li><li>
 Squatting = 0%</li><li>
 Standing = 80%</li><li>
 Walking = 80%</li><li>
 Audible Speech = 80%</li><li>
 Hearing Acuity = 80%</li><li>
 Smelling Acuity = 0%</li><li>
 Taste Discrimination = 0%</li><li>
 Depth Perception = 80%</li><li>
 Distinguish Color = 60%</li><li>
 Seeing - Far = 80%</li><li>
 Seeing - Near = 80%</li><li>
 Bio hazardous Waste = 60%</li><li>
 Biological Hazards - Respiratory = 60%</li><li>
 Biological Hazards - Skin or Ingestion = 60%</li><li>
 Blood and/or Bodily Fluids = 60%</li><li>
 Communicable Diseases and/or Pathogens = 60%</li><li>
 Asbestos = 0%</li><li>
 Cytotoxic Chemicals = 0%</li><li>
 Dust = 60%</li><li>
 Gas/Vapors/Fumes = 60%</li><li>
 Hazardous Chemicals = 60%</li><li>
 Hazardous Medication = 40%</li><li>
 Latex = 60%</li><li>
 Computer Monitor = 80%</li><li>
 Domestic Animals = 60%</li><li>
 Extreme Heat/Cold = 0%</li><li>
 Fire Risk = 0%</li><li>
 Hazardous Noise = 0%</li><li>
 Heating Devices = 0%</li><li>
 Hypoxia = 0%</li><li>
 Laser/High Intensity Lights = 0%</li><li>
 Magnetic Fields = 0%</li><li>
 Moving Mechanical Parts = 0%</li><li>
 Needles/Sharp Objects = 60%</li><li>
 Potential Electric Shock = 0%</li><li>
 Potential for Physical Assault = 60%</li><li>
 Radiation = 0%</li><li>
 Sudden Decompression During Flights = 0%</li><li>
 Unprotected Heights = 0%</li><li>
 Wet or Slippery Surfaces = 60%</li></ul><p></p><p><b>
Shift:</b></p><p></p>
Days<p></p><p><b>
Disclaimer:</b> This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.<br>
<br>
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.<br>
<br>
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.<br>
<br>
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.<br>
<br>
We are proud to offer Veteran&rsquo;s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.<br>
<br>
Employment is subject to post offer, pre-placement assessment, including drug testing.<br>
<br>
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net</p></div><p></p>

Case Management Assistant - FT - Days - MRHS

Snohomish County

<div><div><div><div><div><div><b>Salary</b><div>
</div></div></div><div><div>$82,411.20 - $105,180.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Everett, WA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Full-Time</div>
</div></div><div><div><div><b>Remote Employment</b></div>
</div><div><div>Flexible/Hybrid</div>
</div></div></div><div><div><div><div><b>Job Number</b></div>
</div><div><div>2026-00156</div>
</div></div><div><div><div><b>Department</b></div>
</div><div><div>Human Services</div>
</div></div></div><div><div><div><div><b>Division</b></div>
</div><div><div>Human Services Case Management</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>05/08/2026</div>
</div></div></div><div><div><div><div><b>Closing Date</b></div>
</div><div><div>5/17/2026 11:59 PM Pacific</div></div></div></div></div></div><div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><p><b>Join our Human Services Aging &amp; Disability Services Team!</b></p><p><b>
***OPEN ONLY TO SNOHOMISH COUNTY HUMAN SERVICES STAFF***</b></p><p>
Purpose:</p><p>
Snohomish County Human Services is hiring two (2) qualified individuals to provide program support for the Presumptive Eligibility Case Management program, along with staff training. In addition, they will coordinate long term care services and supports for elderly and disabled individuals to help them maintain living independently in the community. Our goal is to assist individuals in applying for in-home care services and bridge access to such services through Presumptive Eligibility while providing case management through application process.</p><p>
About You:</p><p>
You have experience and an in-depth understanding of the Case Management Program. You have a desire to provide training and support to new and existing staff along with programmatic support to supervisors. This person also may be expected to provide in-home care services to elderly and disabled adults, so they may live independently in the community.</p><p>
Position purpose:</p><p>
The Case Manager Lead primary responsibilities include working with the Presumptive Eligibility program, training new staff and providing programmatic support to the supervisory team, working with clients to enroll in specialized programs in Case Management (Presumptive Eligibility), and being available to case managers for support and guidance.</p><br>
BASIC FUNCTION<br>
<br>
To perform responsible professional work in the planning, development, operation and delivery of case management and/or respite services, which includes assisting functionally impaired adults to obtain and effectively use support services, and enabling families and other caregivers to obtain temporary relief from their care-giving responsibilities. Act as Fair Hearing Coordinator representing the Case Management Division in Administrative Hearings for Case Management clients.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Job Duties</b></h2></div>
<p></p><div><div>STATEMENT OF ESSENTIAL JOB DUTIES</div><div>
<ul><li>Coordinates the planning, operation and evaluation of the respite program. Monitors compliance with program policies and procedures, Case Management/Respite Standards and working agreements with principle referral agencies. Develops corrective action plans in areas of insufficient performance.
</li><li>Conducts a comprehensive assessment to determine client assets, deficits and needs in psycho-social and health areas and to determine the need for case management or respite services.
</li><li>Develops and implements a service plan listing services recommended; refers the client to all resources listed in the plan and follows up to see that resources are obtained in a timely manner, appropriate to need; terminates case management or respite services when the client's support systems are operating adequately to meet client needs or the client is no longer eligible for these services.
</li><li>Develops and maintains effective working relationships with social service system officials, community agency staff, other county employees and the public.
</li><li>Identifies statistical needs, develops and implements data reporting tools; prepares accurate and timely reports as needed.
</li><li>Assists the Case Management Supervisor by reviewing samples of case records for accurate content, response times, service plan implementation and final case termination and by coordinating formal case staffing meetings, and providing individual case consultations and formal training sessions.
</li><li>Assists the Case Management Supervisor in the development of program policies and procedures; implements changes in work priorities; procedures and methods.
</li><li>Serves as Fair Hearing Coordinator for the Case Management Division in formal hearings before an Administrative Law Judge. Interprets WAC and RCW to prepare and present fair hearing reports to defend staff actions; provides procedural consultation to supervisors as needed; mediates with appellants as needed.
</li><li>Serves as primary case manager for a client caseload, in accordance with all requirements of Case Manager job specification.</li></ul></div><div>
STATEMENT OF OTHER JOB DUTIES</div><div>
<ul><li>Serves as backup for case management staff as necessary.
</li>Performs related duties as assigned.<br>
<li>
</li></ul></div></div><p></p><div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<p></p><div><div>A bachelor's degree in psychology, sociology, social work, social welfare, nursing, counseling and guidance or related field; PLUS, two (2) years of paid on-the-job social service experience. A Master's degree may substitute for one (1) year of paid on-the-job social service experience. Must pass job related tests.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Information</b></h2></div>
<p></p><div><div>KNOWLEDGE AND ABILITIES</div><div>
</div><div>
Knowledge of:</div><ul><li>
the aging process</li><li>
social, financial and health problems confronting older persons and persons with disabilities</li><li>
available community resources</li><li>
governmental and private sector case management/respite programs</li><li>
practice and procedures involved in the planning, development, administration, monitoring and evaluation of such programs</li></ul><div>
Ability to;</div><ul><li>
effectively interview clients, conduct a comprehensive assessment and develop service plans; establish and maintain rapport with clients and their families</li><li>
deal with difficult client situations and provide case backup/consultation to other staff</li><li>
communicate orally and in writing, conduct group presentations and facilitate meetings</li><li>
perform client interviews, comprehensive assessments, written service plan development, maintenance of client records and files</li><li>
develop and maintain effective working relationships with social and health service providers</li><li>
communicate effectively with people regardless of age, sex or social, economic or cultural background</li><li>
respond effectively in crisis or emergency situations</li><li>
maintain detailed records and prepare clear, concise written reports</li><li>
exercise initiative and judgment to make decisions within the scope of assigned authority</li><li>
utilize computer technology for management of program data</li><li>
read, interpret and apply work-related laws, rules and other regulations</li></ul><div>
SUPERVISION</div><div>
Employees report to the Case Management Supervisor. Work is performed with considerable independence and is reviewed for quality, adequacy of professional judgment and compliance with established goals and policies through conferences, case record narratives, reports and appraisal of results obtained.</div><div>
</div><div>
WORKING CONDITIONS</div><div>
The work is performed in a variety of settings including client homes, adult family homes, congregate care facilities and the usual office environment. Employees may be required to travel to clients' place of residence. The employee is required to work evenings, weekends and holidays as necessary.<br>
<p>Snohomish County is an Equal Employment Opportunity (EEO) employer.<br>
Accommodations for individuals with disabilities are provided upon request.</p></div></div></div></div><p></p>

Case Manager Lead-Aging & Disability Services (Internal only to Human Services)

Community Mediation Services, Inc.

<p><b>Job Summary</b></p><p>The Case Manager Supervisor oversees the daily operations and performance of the Case Management team serving single adult men residing in a homeless shelter. The Case Manager Supervisor provides leadership, guidance, and supervision to Case Managers to ensure the delivery of high-quality services that support clients in achieving stability and securing permanent housing. This role ensures compliance with agency policies, funder requirements, and applicable regulations while promoting best practices in case management and client care</p><p><b>Essential Duties and Responsibilities</b></p><ul><li>Supervise, train, and support Case Managers in the delivery of case management services to shelter residents.</li><li>Monitor Case Managers&rsquo; caseloads to ensure timely assessments, service plan development, and client follow-up.</li><li>Review and approve client service plans, housing plans, and case documentation to ensure accuracy and compliance.</li><li>Ensure Case Managers are assisting clients with housing applications, benefits enrollment, and referrals to appropriate services.</li><li>Provide guidance and support to staff in managing complex client situations, including crisis intervention and conflict resolution.</li><li>Conduct regular supervision meetings with Case Managers to review performance, address challenges, and support professional development.</li><li>Monitor client progress toward housing placement and ensure housing placement goals are being met.</li><li>Collaborate with Housing Specialists, Program Directors, and other staff to coordinate client services and housing placement efforts.</li><li>Ensure compliance with agency policies, DHS or funder requirements, and documentation standards.</li><li>Conduct case file audits to ensure completeness, accuracy, and compliance with program requirements.</li><li>Assist with program reporting requirements and provide updates to program leadership, as needed.</li><li>Participate in staff meetings, program meetings, and trainings.</li><li>Assist in onboarding and training new Case Management staff.</li><li>Address client grievances and assist in resolving client concerns related to services.</li><li>Maintain confidentiality of client information in accordance with agency and regulatory requirements.</li><li>Perform other related duties, as assigned.</li></ul><p><b>Experience, Education and Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in social work, human services, or related field required.</li><li>LMSW (Licensed Master Social Worker) preferred.</li><li>Minimum of three (3) years of case management supervisor experience</li><li>Prior supervisory or leadership experience preferred.</li><li>Experience working with single adult men in a shelter or housing setting preferred.</li><li>Strong leadership, coaching, and staff development skills.</li><li>Knowledge of housing resources, entitlement programs, and community-based services preferred.</li><li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment.</li><li>Excellent organizational, documentation, and time management skills.</li><li>Strong interpersonal, communication, and problem-solving skills.</li><li>Ability to work independently and as part of a multidisciplinary team.</li><li>Strong computer skills required, including Microsoft Word, Excel, and case management systems.</li></ul><p><b>Physical Requirements (Essential Functions) </b></p><p>This position requires the ability to move throughout the facility and perform tasks that may include:</p><ul><li>Standing or sitting for extended periods</li><li>Bending, squatting, or reaching</li><li>Occasionally lifting or carrying up to 30 pounds</li></ul><p>These physical requirements are essential functions of the role and may be performed with or without reasonable accommodation in accordance with the Americans with Disabilities Act (ADA).</p><p><b>EEO Statement</b></p><p>Community Mediation Services is an Equal Opportunity Employer. We consider all persons in employment-related decisions, including hiring, promotions, training, and other terms, conditions, and privileges of employment, without regard to race, color, religion, sex, including pregnancy, sexual orientation, and gender identity, national origin, age, disability, genetic information, or any other legally protected status.</p><p>Pay: $65,000.00 - $75,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Loan forgiveness</li><li>Paid time off</li><li>Parental leave</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>case management supervisor: 3 years (Required)</li></ul><p>Ability to Commute:</p><ul><li>Jamaica, NY 11432 (Required)</li></ul><p>Work Location: In person</p>

Case Manager Supervisor

Hill Physicians Medical Group

<div><p><b>We&rsquo;re delighted you&rsquo;re considering joining us!</b></p><p>
At Hill Physicians Medical Group, we&rsquo;re shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members.</p><p></p><p><b>
Join Our Team!</b></p><p>
Hill Physicians has much to offer prospective employees. We&rsquo;re regularly recognized as one of the &ldquo;Best Places to Work in the Bay Area&rdquo; and have been recognized as one of the &ldquo;Healthiest Places to Work in the Bay Area.&rdquo; When you join our team, you&rsquo;re making a great choice for your professional career and your personal satisfaction.</p><p></p><p><b>
DE&amp;I Statement:</b></p><p>
At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are.</p><p></p><p>
We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right!</p><p></p><p><b>
Job Description:</b></p><p></p><p>
Responsible for carrying out case management activities for IPA members referred to the case management program across all levels of care. Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates options and services required to meet the client&rsquo;s health and human service needs. It is characterized by advocacy, communication and resource management and promotes quality and cost-effective interventions and outcomes. Case management activities are based on nationally recognized case management standards and concepts and principles. All contacts are telephonic with an option for on-site case conferences as needed.</p><p></p><p><b>
Job Responsibilities</b></p><ul><li>
Identification of members appropriate for case management, based on identification of health-related problems.</li><li>
Assessing members&rsquo; physical and psychosocial needs/barriers.</li><li>
Developing the case management care plan.</li><li>
Developing and implementing the interventions needed to resolve barriers and coordinate care, allowing members to accomplish their goals with physician guidance and supervision.</li><li>
Documenting assessments, care plans, interventions, and all other activity related to coordinating the care of case-managed members.</li></ul><p></p><p><b>
Additional Responsibilities</b></p><ul><li>
Maintain client privacy, safety, confidentiality, and advocacy while adhering to ethical, legal, regulatory and accreditation standards.</li><li>
Maintain department procedure/policy standards with regard to turnaround time, etc.</li><li>
Support the interdisciplinary team approach to ensure effective resource utilization, as well as quality and cost-effective outcomes.</li><li>
Coordinate internal and external resources for the individual member.</li><li>
Maintain and update a community resource database.</li><li>
Document all case management activities in the HPMG case management online system.</li><li>
Utilize existing reports and systems to identify and monitor utilization resource patterns and facilitate needed care coordination in order to support Quality Improvement.</li><li>
Refer to various departments for supportive interventions, i.e., Health Education, Quality Management, Contracting, Provider Services, Client Data Management, TPL, COB, etc.</li><li>
Issue letters of explanation in accordance with department policy.</li><li>
Support Medical Management Team, Authorization Review, Clinical Initiatives, and Provider Education.</li><li>
Attend and participate in in service programs and conferences that support practice of case management.</li><li>
Perform other duties as assigned.</li></ul><p></p><p><b>
Required Experience</b></p><ul><li>
Minimum 3 &ndash; 5 years of experience required</li><li>
Minimum three years clinical nursing experience in an area such as medical surgical, critical care, home health or skilled nursing, and;</li><li>
Two years of experience in case management, utilization management, discharge planning and or quality improvement in a managed care setting</li><li>
Experience with managed care delivery including IPA networks and Medicare.</li><li>
Optimum organizational skills with ability to meet both expected and unexpected time frames.</li><li>
Excellent verbal and written communication skills.</li><li>
Ability to coordinate effectively with a variety of customers including members, providers, office staff, health plans, internal department, community resources, and peers.</li><li>
Ability to work independently with self-initiative and discipline.</li><li>
Knowledge of ICD-10 and or CPT coding.</li><li>
Working knowledge of personal computers.</li></ul><p></p><p><b>
Required Education</b></p><ul><li>
A.S. degree</li><li>
Unrestricted California Registered Nurse licensure; certification in case management preferred.</li></ul><p></p><p><b>
Additional Information</b></p><p>
Salary: $100,000 - $123,000 Annual</p><p></p><p><b>
Hill Physicians is an Equal Opportunity Employer</b></p></div>

Case Manager - 26-44

Case Manager - 26-43

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