case manager assistant

Pinellas County Rehabilitation Hospital

<div><div><i>Pinellas County Rehabilitation Hospital is opening May 2026! Join our team to work in a beautiful new hospital with 36 private patient rooms and 2 rehab therapy gyms with cutting-edge technology.</i></div>
<div></div><div><b>Position Summary:</b><br>
<br>
The Case Management Assistant is responsible for providing accurate and timely administrative and technical support to the case management teams, helping ensure a positive patient experience and effective coordination of care and utilization review processes. Responsible for assisting in the discharge planning and utilization review process for all patients. Responsible for accurately entering patient data and documentation into records systems while interacting with doctors, nurses, insurance agencies, and patients to bring all aspects of a patient&rsquo;s care together and to match identified patient needs to the professionals who can meet them. This includes coordinating all discharge planning requests with Case Management, verifying insurances and obtaining authorizations as necessary, working with internal staff to determine preparedness for outside appointments and discharge.<br>
<br>
Pay: Rate of pay is based on years of experience and qualifications.<br>
<br>
<b>Minimum Qualifications:</b></div>
<ul><li>Minimum two years&rsquo; experience in rehabilitation or closely related field.</li>
<li>2-3 years of direct patient care or health education in an inpatient, skilled nursing, home health or related setting required.</li>
</ul>
<div><br>
<b>Desired Qualifications:</b></div>
<ul><li>Data entry and experience in pre-authorization.</li>
<li>Experience coordinating benefits and reviewing alternatives with patients and families.</li>
<li>Experience in healthcare setting working directly with interdisciplinary team/patients/families in a clinical team setting strongly preferred.</li>
</ul>
<div><br>
<b>Knowledge, Skills and Ability Requirements:</b></div>
<ul><li>Excellent verbal and written communication skills.</li>
<li>Strong organizational, time management and prioritization skills.</li>
<li>Strong analytical and critical thinking skills</li>
<li>Detail-oriented, able to meet strict time frames</li>
</ul>
<div><br>
<b>Join our team and you will experience a total rewards package to support your health, life, career and retirement including:</b></div>
<ul><li>A supportive and collaborative work environment</li>
<li>Opportunities to progress in function, skill, and pay</li>
<li>A competitive wage scale</li>
<li>A comprehensive health and wellness package including medical, dental, and prescription drug coverage</li></ul><br>
<div><br>
<br>
We offer a benefits package that will best suit your family&rsquo;s needs. You can choose from a variety of medical coverage plans that best fit your lifestyle. You also have the option to enroll in additional perks such as 401k, life insurance, and disability plans.</div>
<div> </div><div><b>Pinellas County Rehabilitation Hospital is an EEO employer - M/F/Vets/Disabled</b></div></div>

Case Manager Assistant

Lenawee Community Mental Health Authority

<div><p><b>Who is LCMHA?</b></p><p>
LCMHA (Lenawee Community Mental Health Authority) provides or manages a full array of services to adults and children with mental health and/or emotional disturbances, persons with substance use disorders, and persons with developmental disabilities. Our mission is to create a path to resilience, recovery, wellness, and self-determination for these individuals.</p><p><b>
What would this job entail?</b></p><p>
The Case Manager Assistant &ndash; Home-Based (Children's Services) assists in meeting the needs of consumers receiving case management services. Specifically, this individual will:</p><ul><li>
Provide supports and services to a consumer as identified in the child's Individual Plan of Service</li><li>
Perform duties under guidance of the Home-Based clinician, which may include assisting and training in:<ul><li>
Assisting family implementation of behavioral interventions;</li><li>
Assisting family is practicing pro-social behavior;</li><li>
Supporting parents in implementing parenting strategies identified in plan;</li><li>
Modeling positive parent/child interactions;</li><li>
Application for benefits.</li></ul></li><li>
Maintain documentation of contacts with consumers</li><li>
Assist the team in maintaining the calendar of consumer contacts</li><li>
Participate in Home-Based team meetings and huddles to ensure cohesive interventions with families served</li><li>
Provide other assistance to families as delegated by the Home-Based team</li><li>
Regular and consistent attendance as assigned</li><li>
Carry out additional duties as assigned by supervisor.</li></ul><p>
The qualifications for this position are:</p><ul><li>
High school diploma or equivalent is required</li><li>
Possess a valid U.S. driver's license, with an acceptable driving record</li><li>
Basic computer knowledge (such as familiarity with email and internet use) and experience with Microsoft Office applications (Word, Excel, Power Point, etc.) is highly desirable.</li><li>
Previous experience working with children with serious emotional disturbances is desired.</li></ul><p><b>
Why work for LCMHA?</b></p><p>
We have been around for over 40 years providing services to some of the most vulnerable members of the Lenawee County community. We feel a responsibility to identify needs and work with our community partners to identify solutions. We have been leaders in implementing system change.</p><p>
The starting hourly rate is $21.40. The annualized salary range for this position is $41,730 to $53,859 per year (based on a 37-1/2-hour work week); the range is based on the number of years of service with the agency.</p><p><b>
The benefits package includes:</b></p><p>
Employees receive a generous paid leave benefit, and paid leave begins to accrue as of the first day of employment; an employee would receive about 24-1/2 paid days off in the first year. The number of paid leave hours an employee accrues is based on length of service; the paid leave time accruing increases after one year, five years, and ten years of employment.</p><p>
Employees receive scheduled annual salary increases, starting after one year of employment.</p><p>
Paid Holidays: LCMHA observes 15 paid holidays per year; employees are eligible for paid holidays as of the first day of employment.</p><p>
Employees are eligible to enroll in comprehensive medical, dental, and vision insurance as of the first day of employment.</p><ul><li>
Medical insurance: The employee premium contribution for the plan choices is dependent on the plan and coverage-level choice.</li><li>
Vision insurance: the agency covers 100% of the cost for all coverage levels;</li><li>
Dental insurance: the agency covers 100% of the cost for all coverage levels.</li></ul><p>
Employees who decline to enroll in the agency's medical insurance program because they have medical insurance coverage from a different source receive a medical insurance opt-out payment (this benefit starts as of the first day of employment).</p><p>
Retirement Benefits: this benefit starts as of the first day of employment.</p><p>
Long-Term Disability and Life Insurance: the agency covers 100% of the cost; benefits start as of the 91st day of employment.</p><p><i>
LCMHA is also a participating / qualifying site for several student debt relief options including the HRSA Loan Repayment ProgramMDHHS Behavioral Health Loan Repayment Program (Please note that employee eligibility is determined by these programs, and not by LCMHA).</i></p></div>

Case Manager Assistant - Home-Based Children's Services

PerryLee Home Health Care

<p>```Case Manager needed to assist with assessments, filing, developing service plans and completing quarterly assessments. Must be willing to travel. $175 additional paid for travel per pay period.</p><p>Job Type: Full-time</p><p>Pay: From $16.00 per hour</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li></ul><p>Ability to Relocate:</p><ul><li>Stafford, TX 77477: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Case Manager/Administrative Assistant

LifeWorks, Inc.

<div><div><b>Position: Assistant Case Manager</b></div>
<div><b>Job ID: 853</b></div>
<div><b>Location: Westwood MA</b></div>
<div><b>Shift:</b> <b>32 hours</b> <b>Monday-Thursday 8:45am - 3:15pm, Friday 9:00am - 3:00pm</b></div>
<div><b>Salary: $35,347</b><br>
</div>
<div></div><div><i>As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay &amp; excellent benefits in a rewarding and supportive environment.</i></div><br>
<div></div>
<div></div><div><i>Lifeworks</i> is hiring a full time<b> Assistant Case Manager</b> to work with Individuals with ID/DD. We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live engaged and meaningful lives. We're searching for an enthusiastic individual who will bring their personality, an independent work ethic, and a strong belief in enhancing the lives of those we serve .</div><br>
<div></div><div><b>Essential Duties:</b></div>
<div></div><div><ul><li>Provide individual and small group instruction in self-care, activities of daily living, communication, social and motor skills.
</li><li>Provide direct care for ADLs and group activities; Lift and transfer individuals as appropriate to their needs.</li>
<li>Participate in scheduled supervision sessions with Assistant Director.</li>
<li>Communicate respectfully and pro-actively with families, residential staff and all members of participants&rsquo; teams.
</li><li>Participate in program-wide staff meetings and case review meetings as scheduled.</li>
<li>Participate in team meetings regarding general program development, including curriculum development and schedules.</li>
<li>Attend in-service trainings as required.</li>
<li>Comply with all applicable State and Federal regulations, agency policy and procedures, and personnel practices.</li>
<li>Protect the health and safety of all participants and staff.</li>
<li>Excellent interpersonal skills.
</li><li>Ability to work in a team environment.</li>
<li>Perform other duties as requested by supervisor(s).</li>
</ul>
</div><div></div><div><b>Requirements:</b></div>
<ul><li>Experience working with Individuals with ID/DD</li>
<li><b>A Bachelor's degree or an associate degree in a related field with two years of experience, or HS diploma </b>and five years of related work experience in Human Services.</li>
<li>Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks</li>
<li>Valid Driver's License required</li>
<li>Valid MAP certification is preferred</li>
<li>Excellent verbal and written communication skills</li>
</ul><div><b>Excellent Benefits package that includes:</b></div>
<ul><li>403(B) matching up to 3%</li>
<li>$2,000.00 Staff Retention Bonus after 1 year**</li>
<li>Health Insurance with 2 plan choices and a 75% employer contribution</li>
<li>4.4 weeks of Paid Time Off in your first year of employment</li>
<li>Long-Term Disability insurance &amp; Life Insurance free for employees</li>
<li>Tuition reimbursement</li>
<li>Flexible spending account</li>
</ul>
<div></div><div><b>Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.</b></div>
<div></div><div><b>Disclaimer:</b></div>
<div><b>This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.</b></div></div>

Assistant Case Manager (853)

Alaska Regional Hospital

<p></p><div><h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Case Management AssistantAlaska Regional Hospital</p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
Alaska Regional Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)<br>
</li><li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock<br>
</li><li>Family support through fertility and family building benefits with Progyny and adoption assistance.<br>
</li><li>Referral services for child, elder and pet care, home and auto repair, event planning and more<br>
</li><li>Consumer discounts through Abenity and Consumer Discounts<br>
</li><li>Retirement readiness, rollover assistance services and preferred banking partnerships<br>
</li><li>Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>Colleague recognition program<br>
</li><li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)<br>
</li><li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b><br>
</p><p>We are seeking a(an) Case Management Assistant for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p>
As a Case Management Assistant you will be joining a collaborative team that is dedicated to serving others in need and also supporting one another. In this role you will:</p><p></p><ul><li>
Coordinate with RN case manager and social worker for support needed. Communicate updates on progress throughout the day. Refer patient questions back to the case manager/social worker.</li><li>
Provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.</li><li>
Make referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care.</li><li>
Monitor patients with PAC referrals and intervene to expedite discharge.</li><li>
Prioritize workload to ensure a timely contact and intervention with PAC providers.</li><li>
Send additional information to PAC provider when requested.</li><li>
Communicate with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.</li><li>
Communicate results of PAC referrals with the patient, including having the Patient Choice letter signed.</li><li>
Monitor Medicare patient&rsquo;s planned discharge dates and deliver the Important Medicare Message (IMM) to the patient per facility policy.</li><li>
Deliver the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).</li><li>
Obtain physician signature on required Case Management documents and forms.</li><li>
Based on facility practice, set up transportation, send information to Transfer Center, and generate discharge packets for PAC transfers.</li></ul><p></p><h6 class="jobSectionHeader"><b>
What qualifications you will need:</b></h6><ul><li>
Associate Degree preferred</li><li>
Medical knowledge and terminology required</li><li>
Minimum one year of experience in a health care setting required</li><li>
Health care professional (C.N.A., E.M.T.) preferred</li><li>
Ability to establish and maintain collaborative and effective working relationships.</li><li>
Ability to communicate effectively in oral, written and electronic formats.</li><li>
Demonstrates analytical and critical thinking abilities with proactive decision-making and negotiation skills.</li><li>
Ability to be self-motivated, goal-directed, and dependable.</li><li>
Demonstrates computer and typing skills.</li></ul><p></p><p>
HCA Healthcare's Alaska Regional Hospital is known for our expertise, compassion and skills. We are committed to delivering patient-centered care to every patient on every visit for our 250 plus bed facility. Year after year, Alaska Regional receives 5-star ratings for heart attack treatment, bowel obstruction treatment, and colorectal surgery.</p><p>
Based in Anchorage, Alaska Regional is located in a thriving community offering plenty of opportunities to capitalize on the Alaskan lifestyle. Alaska offers some of the most incredible scenic beauty around the world which draws visitors year-round who come for a vacation and end up making Alaska home.
</p><p>We are part of the HCA Healthcare network - which includes more than 300 affiliate facilities across the country offering our colleagues the opportunity for travel and relocation. HCA Healthcare and Alaska Regional are inspired by our mission to care for and improve human life to create a positive impact in our community.
</p><p>HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><br>
<br>
<p></p><p>&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder<br>
</p><p>If you find this opportunity compelling, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. <b>We are interviewing - apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Case Management Assistant

Alaska Native Tribal Health Consortium

<div><p>The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.
</p><p>ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska&rsquo;s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation&rsquo;s largest state.
</p><p>Our vision: Alaska Native people are the healthiest people in the world.<br>
<br>
</p><p>ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees, which includes:
</p><ul><li><b>Medical Insurance </b>provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
</li></ul><ul><li><b>Cost-Share Dental and Vision Insurances
</b></li></ul><ul><li><b>Discounted Pet Insurance
</b></li></ul><ul><li><b>Retirement Contributions </b>with Pre-Tax or Roth options into a 403(b).
</li></ul><ul><li><b>401(a) ANTHC Retirement Plan: </b>After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
</li></ul><ul><li><b>Paid Time Off </b>starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
</li></ul><ul><li><b>Eleven Paid Holidays
</b></li></ul><ul><li><b>Paid Parental Leave </b>or miscarriage/stillbirth eligibility after six months of employment
</li></ul><ul><li><b>Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&amp;D) Insurance, and Basic Life Insurance </b>are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.
</li></ul><ul><li><b>Flexible Spending Accounts </b>for Healthcare and Dependent Care.
</li></ul><ul><li><b>Ancillary Cash Benefits </b>for accident, hospital indemnity, and critical illness.
</li></ul><ul><li><b>On-Site Child Care Facility </b>with expert-designed classrooms for early child development and preschool.
</li></ul><ul><li><b>Employee Assistance Program </b>with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
</li></ul><ul><li><b>Tuition Discounts </b>for you and your eligible dependents at Alaska Pacific University.
</li></ul><ul><li><b>On-Site Training Courses and Professional Development Opportunities.
</b></li></ul><ul><li><b>License and certification reimbursements and occupational insurance for medical staff.
</b></li></ul><ul><li><b>Gym Access </b>to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
</li></ul><ul><li><b>Emergency Travel Assistance
</b></li></ul><ul><li><b>Education Assistance or Education leave eligibility
</b></li></ul><ul><li><b>Discount program for travel, gym memberships, amusement parks, and more.
</b></li></ul><div><p>Visit us online at www.anthc.org or contact Recruitment directly at HRRecruiting@anthc.org.<br>
<br>
</p></div><p><i>Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
</i></p><p>Summary:<br>
<br>
</p><p>Under close supervision, supports Case Managers in the department through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.
</p><p>Assistant Case Manager II employees perform work under minimal supervision at a higher level, and may be assigned to train Assistant Case Manager I employees.
</p><p></p><p>Responsibilities:<br>
<br>
</p><p>All levels
</p><p>Work under the direction of department leadership.
</p><div>Patient Care Coordination<br>
</div><div></div><div>&middot; Ensures all charts and medical records are available for scheduled appointments or as requested.
</div><div>&middot; Coordinates patient referrals, and ensures appropriate follow-up after provider sees patient.
</div><div>&middot; Assists with routine referrals per standard protocol, to include scheduling diagnostic studies, clinic appointments, telemedicine visits, field clinics, and verifies patient travel/housing arrangements.
</div><div>&middot; Assists nursing staff with admissions, lab/radiology order entry, and electronic forms.
</div><div>&middot; Verifies that records of patient treatment are complete, accurate, and properly entered in the chart before forwarding to the Medical Records department.
</div><div>&middot; Utilizes tracking systems for patients in electronic health record and scheduling systems to maintain an appropriate database of patients requiring follow-up.
</div><p>&middot; Creates new records for patients in electronic health record.
</p><p>Insurance Verification
</p><p>&middot; Confirms patient insurance eligibility.
</p><p>&middot; Updates insurance changes or any changes affecting third party billing in electronic health record.
</p><p>Clerical Duties
</p><p>&middot; Provides prompt response to phone calls/messages, mail, faxes, or patient portal messages.
</p><div>&middot; Assists in maintaining a variety of files, logs and registers.
</div><div>&middot; May maintain fax log for department.
</div><div>&middot; Obtains medical reports or health information from other facilities or providers.
</div><div>&middot; Communicates with other ANMC departments and/or Tribal Health Organizations (THOs) to coordinate with other departments or THOs as needed.
</div><div>&middot; Performs routine referrals in conjunction with medical providers; schedules diagnostic studies, clinic appointments. Confirms complex travel and/or living arrangements for patients.
</div><div>&middot; Screens each referral for previous visits and eligibility status before determining appointment type and tests needed prior to visit.
</div><div>&middot; Schedules same day appointments and ensures all information pertaining to visit is available. Is able to schedule all tests needed prior to appointment using department guidelines and goals.
</div><div>&middot; May assist the department leadership in developing and maintaining Cerner and field schedules.
</div><div>&middot; May order office supplies.
</div><p>&middot; Adheres to organization and department attendance guidelines.
</p><p>All levels perform other duties as assigned.
</p><p></p><p>Other information:<br>
<br>
</p><p><b>KNOWLEDGE and SKILLS
</b></p><p>All levels
</p><div>&middot; Knowledge of customer service concepts and practice.
</div><div>&middot; Knowledge of multi-line telephone systems operation.
</div><div>&middot; Knowledge of privacy laws and regulations.
</div><div>&middot; Knowledge of basic medical terminology and clinic systems.
</div><div>&middot; Skill in oral and written communication.
</div><div>&middot; Skill in operating a personal computer utilizing a variety of software applications.
</div><div>&middot; Skill in operating office equipment such as copiers and fax machines.
</div><div>&middot; Skill in maintaining and updating clinical schedules.
</div><div>&middot; Skill in establishing and maintaining cooperative working relationships with others.
</div><p>&middot; Skill in managing multiple priorities and tasks.
</p><p>Assistant Case Manager II &amp; III
</p><div>&middot; Knowledge of Alaska Tribal Health System, ANTHC, and Alaska Native culture(s) and organizations.
</div><div>&middot; Skill in managing multiple priorities and tasks concurrently and meeting deadlines.
</div><p>&middot; Skill in supervisory communication and management.
</p><p><b>MINIMUM EDUCATION QUALIFICATION
</b></p><p>A high school diploma or GED equivalent.
</p><p><b>MINIMUM EXPERIENCE QUALIFICATION
</b></p><p>Non-Supervisory &ndash; A Minimum of 2 years of case management experience. An equivalent combination of relevant education and/or training may be substituted for experience.</p></div><p></p>

Assistant Case Manager II - GI Clinic

Catholic Social Services

<p></p><div><div><div><div><div><div><div><div><p><b>POSITION SUMMARY</b></p></div><br>
<p>
The Supportive Services for Veteran Families (SSVF) SSVF Case Manager will be responsible for the case management of a portfolio of Veteran families who have experienced or are at risk of homelessness. The SSVF Case Manager will work closely with each family on their caseload to help them achieve long-term housing stability in the shortest time possible. The SSVF Case Manager will connect the family with SSVF temporary financial assistance and help the family to obtain and utilize other available resources and benefits. The SSVF Case Manager is also responsible for developing and implementing a client-defined, goal-oriented Housing Stability Plan for each family on their caseload.</p><p>
We are committed to fostering professional growth by offering a <b>Case Manager Career Development Pathway</b>. CSS provides the training and support needed for case managers to develop their skills, earn certifications, and promote through the career pathway from Case Manager I to IV.</p><p><b>
Case Managers may be hired as Level 1 or Level 3 depending on qualifications.</b></p><p><b>
Case Manager I</b> (Entry-level)</p><ul><li><b>
Education:</b> High School Diploma or GED</li><li><b>
Experience:</b> 1 year as a CSS Assistant Case Manager or in a related direct service role</li><li><b>
Promotion:</b> After 1 year as a CSS Case Manager I, team members are eligible for promotion to Case Manager II</li></ul><p><b>
Case Manager III</b> (Experienced-level)</p><ul><li><b>
Education:</b> Bachelor&rsquo;s degree in social work, human services, counseling, or related fields (or 4 years of applicable experience)</li><li><b>
Experience:</b> 4 years of relevant experience equivalent to a CSS Case Manager</li><li><b>
Training:</b> Certification as a Counselor Technician or Chemical Dependency Counselor (Levels I or II) required</li><li><b>
Promotion:</b> After 2 year as a CSS Case Manager III, team members are eligible for promotion to Case Manager IV</li></ul><p><b>
Ready to grow your career with us? Apply now!</b></p><div><p><b>
ABOUT US</b></p></div><br>
<p>
CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all. Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.</p><p>
 <b>Mission: </b>To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by:</p><ul><li>
Offering charitable assistance to those in need, especially persons who are poor</li><li>
Developing and conducting programs to strengthen and support families and the dignity of the human spirit</li><li>
Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity</li><li>
And advocating for social justice for the common good of all</li></ul><p></p><div><p><b><br>
ABOUT OUR PROGRAM/DEPARTMENT</b></p></div><br>
<p>
Supportive Services for Veteran Families (SSVF) is a case management program for homeless, or at-risk for homelessness, Veterans and their families. SSVF Case Managers will assist you with identifying and addressing barriers, increasing self-sufficiency, and securing permanent housing. We work closely with the VA and other community service providers to ensure that our clients are connected with any and all resources available to them.</p><p>
We serve Veterans in the Anchorage Municipality and in the Matanuska-Susitna Borough.</p><div><p><b>
REQUIRED COMPETENCIES</b></p></div><br>
<p>
Ability to serve individuals from diverse backgrounds, cultures, ideologies, and faiths.</p><p>
Ability to work and thrive in a team environment.</p><p>
Ability to take initiative, and work independently.</p><p>
Ability to communicate effectively both verbally and in writing.</p><p>
Excellent critical thinking skills.</p><p>
Excellent organizational and record keeping skills</p><p>
Knowledge Requirements:</p><ul><li>
Knowledge of and ability to practice SSVF core concepts; Housing First, Crisis Response, and Client Choice.</li><li>
Knowledge of and ability to practice trauma-informed care.</li><li>
Experience working with individuals experiencing/at risk of homelessness. Experiencing working with individuals in crisis.</li><li>
Knowledge of available community resources in the Anchorage and MATSU region, especially resources serving Veterans and people experiencing homelessness/people at risk of homelessness.</li><li>
Knowledge of housing resources in Anchorage, Landlord/Tenant Laws and Fair Housing Regulations in Alaska</li><li>
Knowledge of client confidentiality practices.</li><li>
Knowledge of the SSVF Program eligibility requirements.</li></ul><p>
Skill Requirements:</p><ul><li>
Fully proficient in Microsoft Office.</li><li>
Experiencing using Apricot, Intacct, and AKHMIS software.</li><li>
Proficient to expert level data entry skills.</li><li>
Proficient with Windows operating systems.</li></ul><div><p><b>
 RESPONSIBILITIES</b></p></div><br>
<p>
Maintains a caseload of households in the SSVF Program. Works with households to assess housing needs, and provides case management and financial assistance to address those needs. Assists clients to secure housing if they are experiencing homelessness.</p><p>
Utilizes Housing First and Motivational Interviewing approaches to engage and work with Veteran households. In collaboration with Veteran households, develops Housing Stability Plans, and connects households with additional VA and community resources to meet their identified needs in the shortest time possible. Assists clients in accessing and maintaining entitlements and benefits.</p><p>
Establishes and maintains collaborative working relationship with community resources; attends and participates in appropriate community resource meetings and events.</p><p>
Participates in street and shelter outreach to identify homeless Veterans and present the SSVF Program as an alternative to homelessness.</p><p>
Completes thorough intakes and eligibility screenings with referred clients.</p><p>
Enters client data and case notes into the Homeless Management Information System (HMIS).</p><p>
Maintains accurate and complete records for each household&rsquo;s case management file. Completes eligibility and recertification requirements in a timely manner.</p><p>
Adheres to policies and procedures outlined in the SSVF Program Manual.</p><p>
Travels independently in Anchorage as needed; must be able to transport persons in their own vehicle. Conducts home visits to support clients in achieving housing stabilization.</p><p>
Other duties as assigned.</p><div><p><b>
QUALIFICATIONS</b></p></div><br>
<p><b>
CSS has a career development pathway for case managers. Team members may be hired as a Case Manager I, or Case Manager III.</b></p><p><b>
Case Manager I</b></p><p>
Minimum Education Qualification: High School Diploma or GED.</p><p>
Minimum Experience Qualification: One (1) year as a CSS Assistant Case Manager, or one (1) year direct service experience or relevant/related experience.</p><p><b>
Case Manager II</b></p><p>
Minimum Education Qualification: High School Diploma or GED.</p><p>
Minimum Experience Qualification: One (1) year as a CSS Case Manager I.</p><p><b>
Case Manager III</b></p><p>
Minimum Education Qualification: Bachelor&rsquo;s degree in social work, human services, social services, addiction, counseling, psychiatric nursing, or psychology. Four (4) years of directly applicable experience may be substituted for the required education.</p><p>
Minimum Experience Qualification: Four (4) years experience equivalent to a CSS Case Manager.</p><p>
Minimum Training Qualification: Counselor Technician Certification, Chemical Dependency Counselor I Certification, or Chemical Dependency Counselor II Certification.</p><p>
A relevant combination of education and experience may be considered.</p><p><b>
Case Manager IV</b></p><p>
Minimum Education Qualification: Bachelor&rsquo;s degree in social work, human services, social services, addiction, counseling, psychiatric nursing, or psychology.</p><p>
Minimum Experience Qualification: Two (2) years as a CSS Case Manager III.</p><p>
Minimum Training Qualification: Counselor Technician Certification, Chemical Dependency Counselor I Certification, or Chemical Dependency Counselor II Certification.</p><p>
Principles of trauma informed care, stages of change, motivational interviewing, client centered case management, and Housing First. Social Justice Advocacy, collaboration and partnership abilities, problem solving, communication, and customer service skills. Military veterans and their family members are encouraged to apply. The ideal candidate has experience providing case management activities to veterans and/or the homeless population and embraces a Housing First approach to helping homeless veterans individuals and families stabilize and return to permanent and traditional housing.</p><div><p><b>
WORK ENVIRONMENT</b></p></div><br>
<p>
Physical demands: Work is performed in a standard indoor office environment, with field work within the MATSU area also frequently required. Occasional lifting of up to 25 pounds. Frequently sitting or standing at a desk for several hours at a time.</p><p>
Travel: Traveling out of Alaska is rare. Occasional travel within Anchorage is required. Frequent travel within Wasilla is required.</p><p>
Location:851 Westpoint Dr, Suite 108, Wasilla, AK 99654 and broader Matanuska-Susitna Borough region</p></div></div></div></div></div></div><br>
<p></p>
9am - 5pm Monday through Friday.</div>

Case Manager III

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