case manager bilingual

Department of Human Services

<div><div><div><div>This position is located in the District of Columbia (DC), Department of Human Services (DHS), Family Services Administration (FSA) as part of the Youth Services Division (YSD). The Case Manager is responsible for helping young people and their families who are experiencing challenges including truancy, delinquency, and family conflict, and provides case management and supportive services. These services address the underlying issues, remove barriers, provide resources, and help young people and families build new skills and supports. The incumbent is responsible for providing case management services and coordination services to execute co-created service plans. Incumbent is also responsible for coordinating, monitoring, and tracking the efficacy of all services provided to ensure the youth and family goals are met.
About DHS
It is the mission of DHS to empower every District resident to reach their full potential by providing meaningful connections to work opportunities, economic assistance, and supportive services. Our approach to preventing homelessness and supporting individuals and/or families experiencing homelessness is focused both on systems-level reforms and on the quality of the programs and supports within that system. These efforts include creating economic opportunity, making our neighborhoods safer, and providing more effective and efficient government services. The Family Services Administration (FSA) helps individuals and families experiencing homelessness, people with low income, adults at-risk for abuse or neglect, teenage parents, youth at risk for juvenile justice involvement, families experiencing challenging times and refugees to become stable and fully self-sufficient through an array of social services, assessments and case-management and crisis-intervention.
Duties and Responsibilities
Serves as the case manager and service coordinator for assigned clients. Conducts assessments, identify strengths and risk factors, create service plans in partnership with youth and families, identifies services and supports and connects youth and family to those resources. Facilitates and ensures collaboration amongst all agencies, providers, and individuals connected (and/or providing services) to assigned clients to ensure effective communication and appropriate overall coordination of care. Provides needed crisis intervention services for identified clients within DHS&rsquo; programs as assigned. Works collaboratively with DHS staff, clients, and involved agencies, providers, and individuals to conduct assessments and develop service plans that will result in the mitigation of barriers, address client needs, and promote self-sufficiency.
Connects assigned clients to, and ensure their engagement in, needed supportive services that will address barriers and challenges they face. Tracks client engagement/participation in supportive services. Monitors and evaluates the efficacy of services that clients are engaged/participating in. Provides feedback to the senior level DHS staff regarding the efficacy of services provided. Completes all required case notes, service plans, documents, files, and assigned reports related to clients/case activity. Works collaboratively with DHS staff to ensure maximum effectiveness and efficiency of program operation and attainment of program performance goals. Assists Spanish-speaking clients/staff by translating documents, communicating orally and in writing from English to Spanish.
Qualifications and Education
Candidates must meet Selective Placement Factor in order to be considered further for this position.
Selective Placement Factor:
Case Manager (Bilingual) Must speak and write Spanish fluently.
Degree: behavioral or social science; or related disciplines appropriate to the position.
OR
Combination of education and experience that provides the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR
Four years of appropriate experience that demonstrates that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
AND
Specialized Experience: Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.
Licenses and Certifications
None.
Working Conditions /Environment
The work is performed primarily in the community with clients in setting that include residential home/apartments, community centers, schools, service agencies and court facilities. Work is also performed in an office setting occasionally.
Other Significant Facts
Tour of Duty: Monday &ndash; Friday; 8:30am &ndash; 5:00pm (On-Call and Flex).<ul><li>
Tour of duty hours will vary to align with youth and families&rsquo; needs including some evening and weekend work to support home visits, community visits, and school events for youth and families.</li><li>
Staff office will be located at 64 New York Ave, NE however majority of work is performed in the community conducting home visits, community linkages, etc. and on occasion, in DC Public Schools or Charter Schools.</li></ul>
Pay Plan, Series and Grade: CS-0101-11
Promotional Potential: None
Duration of Appointment: Career Service Permanent
Collective Bargaining Unit: This position is in a collective bargaining unit represented by AFSCME 2401 and union dues may be collected.
Position Designation: This position has been designated as Protection Sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.
Emergency Designation: This position has been designated as Emergency. Employees occupying positions designated as Emergency are required to:<ul><li>
Provide advice, recommendations, and/or specific functional support necessary for the continuity of operations during a declared emergency.</li><li>
Remain at their duty station, or alternate work location (approved by their supervisor), if activated, when a situation or condition occurs and results in early dismissal for nonessential/non-emergency employees.</li><li>
Report to their duty station, when activated, on time and as scheduled when a situation or condition occurs during non-work hours, and results in the late arrival or closing of District government offices for non-essential/non-emergency employees.</li><li>
Telework during a declared emergency, instead of remaining or reporting to his or her duty station, if directed by the agency head (or designee), supervisor or manager.</li></ul>
Residency Preference: When claiming residency preference, you are required and must agree in writing to maintain bona fide District residency for a period of seven (7) consecutive years from the effective date of employment. You will be required to present documents (proofs) to show District residency and failure to maintain bona fide Districts residency for the seven-year (7 year) period will result in forfeiture of employment.
EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.</div></div></div></div>

Case Manager (Bilingual)

Morgan & Morgan

<div><div>At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.</div>
Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities
<ul>
<li>Daily interaction with existing and potential clients, via telephone and in person</li>
<li>Order medical records from providers and communicate with clients and providers during the course of treatment</li>
<li>Obtain documents necessary to support injury and/or liability positions</li>
<li>Interact with insurance carriers and healthcare providers to secure records and account balances</li>
<li>Work directly with multiple coworkers involved in the management and support of case files</li>
<li>Maintain organized case files</li>
<li>Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney</li>
<li>Interact with attorneys and present case synopsis when required</li>
<li>Manage case files from intake to closing under the direction of an attorney</li>
<li>Performs other related duties as assigned to meet the needs of the business</li>
</ul>
Qualification
<ul>
<li>Bachelor's degree (preferred)</li>
<li>Prior experience as a Personal Injury Case Manager preferred</li>
<li>2+ years of working as an insurance adjuster or pre-litigation paralegal</li>
<li>Ability to be a team player and follow procedures</li>
<li>Proactive interaction with clients, insurance companies and medical providers</li>
<li>Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision</li>
<li>Highly organized with the ability to juggle multiple deadlines in a fast-paced environment</li>
<li>Strong writing and communication skills along with attention to detail</li>
<li>Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm</li>
</ul>
This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-FW1<div>
Benefits

Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy

Here is a link to Morgan &amp; Morgan's privacy policy.</div></div>

Case Manager

MedStar Health

<div>About this Job: General Summary of Position 
The Therapy Care Manager plays a vital role in guiding the field training experience for newly hired clinicians mentoring them throughout their first year to promote engagement retention and the development of clinical expertise. This role ensures high-quality care delivery by providing clinical support training guidance and fostering sound decision-making among field staff. Key responsibilities include performing patient care and case management as needed in collaboration with the Director of Therapy Services and the Clinical Operations Manager. Additional duties involve supporting quality care initiatives case conferencing staff coordination and managing clinical workflows.In partnership with the education quality and operations teams the Therapy Care Manager assists the Professional Training Specialist in developing the clinical orientation programs for new hires facilitates their integration into the team and serves as a field trainer to promote best practices. This role actively contributes to quality assurance through joint visits chart audits participation in mock surveys and supporting fall occurrence resolution.Serving as a knowledgeable and collaborative resource this role provides clinical support to field staff under the supervision of the Director of Therapy Services AVP of Operations and in collaboration with Professional Training Specialist and Clinical Operations Manager within assigned teams.
Primary Duties and Responsibilities 
<ul><li>
Contributes to the achievement of established goals and objectives established by the Medstar management team. Adheres to department policies procedures quality standards and safety standards. Completes annual Code of Conduct Compliance and other mandatory training. Complies with governmental and accreditation regulations.</li><li>
Partners with Quality and Clinical Operations Manager to assist with patient complaints and fall occurrence resolution. Communicates with patients caregivers and interdisciplinary staff to resolve actual or potential issues with the patient.</li><li>
Conducts chart reviews and assures that admissions recerts and discharges in the patient documentation are accurate and that proper utilization and clinical needs are being achieved.</li><li>
Leads preceptor responsible for training and providing feedback to new associates doing peer-to-peer reviews and being available as a clinical resource for field staff.</li><li>
Maintains a caseload of patients and meets the expectation of care described in the corresponding clinical job description. As deemed necessary the role of Care Manager also performs admissions (as appropriate) revisits recerts discharges and joint visits to ensure quality patient care delivery and excellence in patient experience.
</li><li>Maintains effective working relationships with other departments. Participates in multidisciplinary quality and service improvement teams meetings and on committees representing the department and agency in community outreach efforts. Enhances growth and development and enriches personal knowledge and skill through participation in educational programs and affiliations.</li><li>
Participates in Mock surveys as directed.</li><li>
Performs Daily Workflow duties as designated per team.</li><li>
Serves as an educator in the discipline providing feedback and suggestions to improve workflow best practices and standard procedures.</li><li>
Participates in meetings and on committees and represents the department and organization in community outreach efforts. Participates in multidisciplinary quality and service improvement teams.</li><li>
Provides Clinical Operations Manager with input regarding team members' work performance.</li><li>
Provides oversight of staffing and scheduling concerns.</li><li>
Provides weekly case conferences to orienteers during IPR and continues on a bi-weekly basis after the IPR period.</li><li>
Responsible for clinical outcomes and utilization management.</li><li>
Serves as Clinical resource to patient caregiver physician.</li></ul>
Minimal Qualifications 
Education<ul><li>
Bachelor's degree from an accredited school of Physical Therapy required or</li><li>
Master's degree from an accredited school of Physical Therapy required or</li><li>
Doctoral degree from an accredited school of Physical Therapy required or</li><li>
Master's degree from an accredited school of Occupational Therapy required or</li><li>
Master's degree from an accredited school of Speech Language Pathology required or</li></ul>
Experience<ul><li>
1-2 years Experience in a certified home care or home hospice program required
</li></ul>Licenses and Certifications<ul><li>
PT - Physical Therapist License to practice Physical Therapy in all jurisdictions in which the employee provides services to patients the District of Columbia Maryland or Virginia or any combination based on work location(s) Upon Hire required or</li><li>
AOTA - Occupational Therapy License to practice Occupational Therapy in all jurisdictions in which the employee provides services to patients the District of Columbia Maryland or Virginia or any combination based on work location(s) Upon Hire required or</li><li>
CCC - Clinical Speech Pathologist License to practice Speech Language Pathology in all jurisdictions in which the employee provides services to patients the District of Columbia Maryland or Virginia or any combination based on work location(s) Upon Hire required or</li><li>
DL - Valid State Driver's License in good standing and a dependable vehicle for transportation Upon Hire required and</li><li>
CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and</li><li>
Additional unit/specialty certifications may vary by department or business unit.
</li></ul>Knowledge Skills and Abilities<ul><li>
Ability to case manage.</li><li>
Organization skills.</li><li>
Excellent verbal and written communication skills.</li><li>
Basic computer skills preferred.</li><li>
Knowledge of home equipment home care reimbursement and regulations governing PTA's LPN and HHA's.</li></ul>
This position has a hiring range of : USD $89,065.00 - USD $162,801.00 /Yr.</div>

Therapy Care Manager, Home Care

State of Washington

<div><div><div><h2 class="jobSectionHeader">Description</h2></div>
<div>Developmental Disability Case Resource Manager- Children's Intensive Mental Health Case Manager
If you are devoted to serving those with developmental disabilities, consider this exciting opportunity.
The Home &amp; Community Living Administration (HCLA) is expanding the number of people we serve and is hiring an experienced Children's Intensive Mental Health Case Manager to work with clients within our Region 2 offices in Northwest Washington. If you already have some social service experience, this is an incredible way to advance your career. In this role, you will provide specialized case management and resource assistance for people who have developmental disabilities and their families.
Where you will work
We support a hybrid work model. For your first few months, you should expect to be in your local office regularly to receive support, and training and to connect with your peers. You and your supervisor will identify an appropriate work schedule, which may include the options to continue with the hybrid work model, modified work schedules, work at the duty station, or telework. You will be required to attend training outside of your local office, travel within the state of Washington will be required.
This position is also covered by a collective bargaining agreement.
Some of what you will do:<ul><li>
Identify support needs of clients and plan for and authorize payment for appropriate services</li><li>
Schedule and conduct face-to-face home visits and living quarters with clients and families</li><li>
Facilitate person-centered goal-planning discussions with clients and family</li><li>
Complete and revise client assessments and person-centered service plans within established timelines as required for caseload</li><li>
Identify clients or families in crisis and make referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources.</li><li>
Determine financial and functional eligibility for any requested and/or enrolled program</li><li>
Review and monitor client plans, reports, and client progress</li><li>
Obtain translation and interpretation services for clients and families when needed Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources</li><li>
Establish and maintain complete and accurate case files, provider payment records, planned service written approvals/waivers</li><li>
Professionally represent HCLA and participate in community and agency meetings</li></ul>
We are looking for professionals who have:
A Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and two years of experience providing social services to people with intellectual or developmental disabilities.
Or six years of experience in providing social services to people with intellectual or developmental disabilities.
Or Satisfactory completion of 12 months as a Case Resource Manager Trainee.
Or Equivalent experience/education
Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities.
Must hold a valid driver&rsquo;s license. 
 
Preferred knowledge, skills, and abilities:<ul><li>
Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access</li><li>
Working knowledge of the Developmental Disabilities Community Services residential and county service guidelines, RCWs, WACs, and policies/procedures</li><li>
Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor</li><li>
Able to prioritize and organize work in a fast-paced work environment</li><li>
Demonstrate sensitivity to cultural diversity</li></ul>
Interested? Please include the following with your application:<ul><li>
Updated resume</li><li>
Three professional references with contact information</li><li>
Cover letter explaining why you are interested in the job and how your skills and experience meet these job qualifications</li><li>
Transcripts upon request</li></ul>
The Department of Social and Health Services&rsquo; (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency&rsquo;s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Questions about this opportunity? Please contact Grant Grady at grant.grady@dshs.wa.gov and reference project number 02522.</div>
<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div>Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. 
 
 E-Verify&reg; is a registered trademark of the U.S. Department of Homeland Security.</div></div></div>

DSHS HCLA Region 2 Children's Intensive Mental Health Case Manager

TruHealth

<div>The RN Case Manager is primarily responsible for the daily management and support of the Case Management strategies for care coordination for a group of members who are associated with a Medicare Advantage plan. Visit (in person and/or telephonic) patients to ensure proper nursing care. Interview or correspond with physicians to correct errors or omissions and to investigate questionable claims. Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care plans.
<div>
This position requires an individual who is a self-starter and team player, has the ability to manage multiple priorities, work with minimal supervision on assigned projects and activities, and demonstrates excellent communication and presentation skills. This individual must be able to adapt quickly to change and be able to collaborate with multiple teams

Here are a few of our benefits:
<ul>
<li>Annual performance wage increases</li>
<li>401k retirement plan with a company match</li>
<li>Medical, dental and vision insurance</li>
<li>$50,000 basic life insurance &ndash; paid by the company</li>
<li>Paid time off</li>
<li>UKG Wallet &ndash; access your pay faster!</li>
<li>Holiday pay</li>
<li>Telehealth through 98point6 &ndash; free to all employees</li>
<li>Continuing Education opportunities</li>
<li>Career Advancement Opportunities</li>
</ul>
Qualifications/Requirements:
<ul>
<li>Minimum of 2 years of experience in clinical nursing or rehabilitation for the geriatric population.</li>
<li>2-years managed care experience required.</li>
<li>Minimum of 3-5 years&rsquo; experience doing case management in a managed care environment preferably with a managed care organization or like facility, Preferred.</li>
</ul>
Essential Functions:
<ul>
<li>Complete Health Risk Assessments for members as assigned.</li>
<li>Initiate, update and/or revise care plans as needed.</li>
<li>Maintain a case load of patient as assigned.</li>
<li>Evaluates, coordinates, and plans patient care in collaboration with an interdisciplinary health team; reassesses and revises plans of care in collaboration with other members of the health care team.</li>
<li>Provides patient/family education based on identified learning needs utilizing available teaching resources</li>
<li>Provides education based on identified learning needs utilizing available teaching resources to members of the Home/Facility staff as needed.</li>
<li>Coordinates outpatient discharge planning based on patient needs, clinical circumstances and benefit coverage.</li>
<li>Participates in all Managed Care related audits; generates, maintains and tracks periodic and annual reports/documents via MS Office program, e-mails to support Care Coordination program.</li>
<li>Performs improvement projects involving development of monitoring/collection tools, review of medical records, data entry, analysis, and preparation of audit findings and reports.</li>
<li>Participates in patient care conferences, committee meetings, staff development and educational programs to increase or maintain professional competency.</li>
<li>Correctly applies medical management criteria.</li>
<li>Researches clinical questions from employers, members and payers as required.</li>
<li>Educate members on health access options.</li>
<li>Responds, manages, and resolves day-to-day problems presented in care coordination and communicates effectively with the Facility/Home.</li>
<li>Other duties as assigned.</li>
</ul>
Education:
<ul>
<li>Graduate of an accredited RN program.</li>
<li>Bachelor&rsquo;s Degree preferred.</li>
</ul>
Licensure/Certifications:
<ul>
<li>Current license to practice as a register nurse in assigned state.</li>
<li>Current CCM license, Preferred</li>
<li>CPR for Healthcare Professionals certification.</li>
<li>Current valid driver&rsquo;s license.</li>
<li>Current motor vehicle insurance.</li></ul></div></div>

RN Case Manager

Included Health

<div>
 We're looking for Oncology Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.
 </li>
 <li>
 Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.
 </li>
 <li>
 Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.
 </li>
 <li>
 Partner with the members' local providers to ensure coordinated care.
 </li>
 <li>
 Provide compassionate, longitudinal follow-up care, building supportive relationships.
 </li>
 <li>
 Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.
 </li>
 <li>
 Coordinate necessary resources that holistically address members' problems, whether clinical or social
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor of Science in Nursing (BSN) required
 </li>
 <li>
 Oncology experience highly preferred
 </li>
 <li>
 5+ years of experience in nursing
 </li>
 <li>
 2+ years experience working in care management
 </li>
 <li>
 Must reside in a compact NLC state.
 </li>
 <li>
 Active Compact RN license in good standing with the nursing board of their state.
 </li>
 <li>
 Willingness to become (and maintain) licensure in multiple states.
 </li>
 <li>
 Work until 9-6PM PST
 </li>
 <li>
 Be comfortable discussing several medical conditions and experience with populations across the age ranges
 </li>
 <li>
 Spanish speaking desirable
 </li>
 <li>
 Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.
 </li>
 <li>
 Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.
 </li>
 <li>
 We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.
 </li>
 <li>
 Strictly follow security and HIPAA regulations to protect our patients' medical information.
 </li>
 <li>
 Be pleasant, responsive, and willing to work with and learn from our team.
 </li>
 <li>
 A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.
 </li>
 <li>
 Efficient at writing medical information in easy-to-understand, patient-centric language.
 
 
 </li>
 </ul>
 
 Physical/Cognitive Requirements
 
 
 
 <ul>
 <li>
 Prompt and regular attendance at assigned work location.
 </li>
 <li>
 Capability to remain seated in a stationary position for prolonged periods.
 </li>
 <li>
 Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
 </li>
 <li>
 No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \/ laptop) may be required.
 </li>
 <li>
 Capability to work with leadership, employees, and members in an appropriate manner.
 
 
 </li>
 </ul>
 The United States new hire base salary target range for this full-time position is:
 
 
 $73,700 - $103,180 + equity + benefits
 
 
 
 This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
 
 
 
 
 Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
 
 
 
 
 Benefits &amp; Perks
 
 
 
 
 In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
 
 
 
 
 Remote-first culture
 
 
 
 
 401(k) savings plan through Fidelity
 
 
 
 
 Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
 
 
 
 
 Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
 
 
 
 
 12 weeks of 100% Paid Parental leave
 
 
 
 
 Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
 
 
 
 
 Work-From-Home reimbursement to support team collaboration home office work
 
 
 
 
 Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
 
 
 
 
 About Included Health
 
 
 
 Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We&rsquo;re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community &mdash; no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It&rsquo;s all included. Learn more at
 
 includedhealth.com.
 
 
 
 Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
 
 
 Included Health uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions&mdash;final decisions are made exclusively by our recruiting and hiring teams.
 
 
</div>

Oncology Nurse Care Manager, Adult

Vitality Hospice and Palliative Care

<div><h2 class="jobSectionHeader">Certified Home Health Aide (CHHA) &ndash; Full-Time | Field-Based</h2>
Vitality Hospice &amp; Palliative Care is seeking a compassionate and dedicated Certified Home Health Aide (CHHA) to join our growing team. This is an opportunity to work for a clinician-owned and operated hospice that truly values both its patients and its employees.
We offer a positive, team-oriented environment where you'll play a vital role in supporting comfort, dignity, and quality of life for those on their end-of-life journey.
<h3 class="jobSectionHeader">Position Details</h3>
<ul><li>Schedule: Full-Time, Monday&ndash;Friday, typically 7:00 AM&ndash;3:00 PM</li><li>
Occasional evening/weekend overtime available</li><li>
Field-based position with travel required (mileage reimbursed)</li><li>
Active CHHA certification required</li></ul>
<h3 class="jobSectionHeader">What You'll Do</h3>
Working under the supervision of a Registered Nurse Case Manager, you will provide essential hands-on care and support, including:
<ul><li>Assisting with mobility, transfers, and ambulation</li><li>
Providing personal care (bathing, grooming, dressing, feeding)</li><li>
Offering companionship and emotional support</li><li>
Performing light housekeeping tasks</li><li>
Documenting care accurately and in a timely manner</li><li>
Supporting a culture of compassion, quality, and respect</li></ul>
You will be an integral member of our interdisciplinary team focused on clinical excellence and patient-centered care.
<h3 class="jobSectionHeader">What We're Looking For</h3>
<ul><li>Active Certified Home Health Aide (CHHA) certification</li><li>
Valid driver's license, reliable vehicle, and current auto insurance</li><li>
Compassionate, reliable, and self-directed</li><li>
Strong communication and time-management skills</li><li>
Ability to work independently and follow care plans</li><li>
Commitment to serving patients with chronic, serious, or terminal illnesses</li></ul>
We are hiring immediately and seeking caring professionals ready to make an impact.
<h3 class="jobSectionHeader">Why Join Vitality?</h3>
We believe our team is our greatest asset&mdash;and we take care of them accordingly.
Benefits include:
<ul><li>Tiered 401(k) matching (up to 6%)</li><li>
Medical, Dental &amp; Vision Insurance</li><li>
Tiered Paid Time Off starting at 15 days + Holiday Pay</li><li>
Year-end and performance-based bonuses</li><li>
Mileage reimbursement</li><li>
Referral bonus program</li><li>
TapCheck: Access earned wages anytime</li><li>
Paid training</li><li>
Team appreciation events and a supportive culture</li><li>
Career growth and professional development opportunities</li></ul>
<h3 class="jobSectionHeader">Compensation</h3>
$18.00&ndash;$23.00 per hour, based on experience and qualifications
If you are a compassionate caregiver looking to make a meaningful difference in patients' lives, we want to hear from you. 
Apply today and join the Vitality team.
Work Location: In the Community &ndash; Patient Residences (Travel Required)</div>

Certified Home Health Aide (CHHA) Hospice

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