case manager fort wayne

The Columbus Organization

<div><div><div><div><div><div><b>About Us</b></div></div><div><div><div><div><br>
The Columbus Organization is a nationally recognized provider of behavioral health and case management services for individuals with intellectual and developmental disabilities. Our team is committed to providing person-centered services that promote dignity, independence, and community integration.</div></div></div></div></div></div></div><p></p><div><div><div><div><div><b><br>
Location</b></div></div><div><div><div><div><br>
This position is for Fort Wayne Indiana. Must be able to cover Allen County</div></div></div></div></div></div></div><p></p><div><div><div><div><b><br>
Summary of position</b></div></div><div><div><div><div><br>
The Indiana Case Manager serves as the primary coordinator of services for individuals with intellectual and/or developmental disabilities (I/DD), ensuring access to needed waiver, Medicaid State Plan, and community-based supports. This role operates within a person-centered framework, advocating for individuals to achieve meaningful life outcomes while ensuring compliance with Indiana DDRS, BQIS, and organizational standards.</div></div></div></div></div><div></div><div><div><div><b><br>
Essential Functions</b></div></div><div><div><div><div><ul><li><b><br>
Serve as Primary Liaison:</b> Build and maintain collaborative relationships with waiver participants, families, guardians, providers, state agencies (DDRS/BQIS), and community partners.</li></ul></div><div><ul><li><b><br>
Ensure Compliance &amp; Confidentiality:</b> Adhere to HIPAA, state regulations, and Columbus Community Services policies while maintaining the integrity and confidentiality of all records.</li></ul></div><div><ul><li><b><br>
Develop Person-Centered Plans (PCISP):</b> Facilitate the creation of strengths-based, person-centered Individualized Support Plans aligned with the individual&rsquo;s goals and vision for a meaningful life.</li></ul></div><div><ul><li><b><br>
Conduct Annual Planning &amp; Assessments:</b> Complete all required annual activities, including PCISP updates, budget development, and Level of Care determinations (LOCSI).</li></ul></div><div><ul><li><b><br>
Facilitate Individual Support Team (IST) Meetings:</b> Convene and lead IST meetings at least semi-annually, ensuring participation from the individual and authorized representatives.</li></ul></div><div><ul><li><b><br>
Perform Required Face-to-Face Visits:</b> Conduct in-person visits as required, including at least one annual in-home visit and unannounced visits when applicable for provider-owned or controlled settings (POCOS).</li></ul></div><div><ul><li><b><br>
Ensure Ongoing Engagement (90-Day Standard):</b> Maintain contact through visits or meetings at least every 90 days to ensure consistent oversight and relationship development.</li></ul></div><div><ul><li><b><br>
Monitor Service Delivery &amp; Utilization:</b> Evaluate services through visits, calls, and meetings to ensure alignment with the PCISP and authorized supports.</li></ul></div><div><ul><li><b><br>
Promote Health, Safety &amp; Risk Mitigation:</b> Identify, assess, and address risks to ensure the individual&rsquo;s health, safety, and well-being.</li></ul></div><div><ul><li><b><br>
Evaluate Outcomes &amp; Satisfaction:</b> Monitor individual satisfaction and service effectiveness; support quality improvement and standardized surveys.</li></ul></div><div><ul><li><b><br>
Maintain Accurate Documentation:</b> Complete case notes and document all encounters within required timelines (minimum monthly contact; documentation within 7 days).</li></ul></div><div><ul><li><b><br>
Complete Monitoring &amp; Compliance Activities:</b> Execute monitoring checklists, post-meeting documentation, and required follow-up within established timelines.</li></ul></div><div><ul><li><b><br>
Manage Incident Reporting:</b> Complete, submit, and track incident reports in accordance with BQIS requirements and ensure proper communication to all stakeholders.</li></ul></div><div><ul><li><b><br>
Disseminate Required Information:</b> Share PCISPs, Service Authorizations, Notices of Action, and incident reports with individuals, families, and IST members.</li></ul></div><div><ul><li><b><br>
Support Resource Navigation &amp; Community Integration:</b> Advocate for participants, connect them to services across funding sources, strengthen natural supports, and conduct community outreach to increase awareness of available services.</li></ul></div></div></div></div></div><div></div><div><div><div><b><br>
Position Requirements</b></div></div><div><div><div><div><div><br>
<ul><li>
Must meet one (1) of the following:</li></ul><div><ul><li>
Bachelor&rsquo;s degree in a human services-related field from an accredited institution, including: Social Work, Psychology, Sociology, Counseling, Gerontology, Nursing, Special Education, Rehabilitation, or a closely related discipline; or</li><li>
Bachelor&rsquo;s degree in any field plus at least one (1) year of full-time, direct experience working with individuals with intellectual and/or developmental disabilities; or</li><li>
Licensed/Registered Nurse (RN) with at least one (1) year of experience in a human services setting; or</li><li>
In lieu of a bachelor&rsquo;s degree, a minimum of four (4) years of relevant experience in human services, social services, or a related field, including at least one (1) year of direct experience supporting individuals with intellectual and/or developmental disabilities</li></ul></div></div></div><div><br>
<ul><li>
Demonstrated initiative, accountability, and ability to work independently.</li></ul></div><div><br>
<ul><li>
Strong interpersonal and relationship-building skills.</li></ul></div><div><br>
<ul><li>
Commitment to person-centered practices and advocacy</li></ul></div><div><br>
<ul><li>
Ability to travel as required for in-home visits, provider meetings, and community-based work</li></ul></div><div><br>
<ul><li>
Valid state driver&rsquo;s license required</li></ul></div><div><br>
<ul><li>
Must maintain current automobile insurance and reliable access to a personal vehicle</li></ul></div><div><br>
<ul><li>
Must reside within the assigned service territory (exceptions may be made based on business needs)</li></ul></div></div></div></div></div><div></div><div><div><div><b><br>
Skills, Knowledge &amp; Abilities</b></div></div><div><div><div><div><br>
<ul><li>
Proficiency in Microsoft Office 365 (Outlook, Word, Excel, Teams) and case management/documentation systems</li></ul></div><div><br>
<ul><li>
Knowledge of person-centered planning, case management practices, and professional documentation standards</li></ul></div><div><br>
<ul><li>
Ability to interpret and apply policies, procedures, and state regulations accurately</li></ul></div><div><br>
<ul><li>
Strong analytical skills to assess situations, evaluate data, and determine appropriate actions</li></ul></div><div><br>
<ul><li>
Ability to identify issues, collect and analyze information, and draw valid conclusions</li></ul></div><div><br>
<ul><li>
Skill in explaining rules, regulations, and services clearly to individuals, families, and stakeholders</li></ul></div><div><br>
<ul><li>
Advanced written communication skills, including report writing, case notes, and professional correspondence</li></ul></div><div><br>
<ul><li>
Effective presentation and verbal communication skills with the ability to engage individuals, families, providers, and interdisciplinary teams</li></ul></div></div></div></div></div><div></div><div><div><div><b><br>
Travel/Work Environment</b></div></div><div><div><div><div><br>
<ul><li>
Combination of remote, in-office, and community-based work settings</li></ul></div><div><br>
<ul><li>
Frequent local travel required</li></ul></div><div><br>
<ul><li>
Occasional evening and weekend work may be required as job duties demand.</li></ul></div></div></div></div></div><div></div><div><div><div><div><div><b><br>
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.</b></div></div></div></div></div><div></div><div><div><div><b><br>
AAP/EEO Statement</b></div></div><div><div><div><div><div><br>
The Columbus Organization provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Columbus Organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div><div></div><div><br>
The Columbus Organization expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Columbus Organization&rsquo;s employees to perform their job duties may result in discipline up to and including discharge.</div></div></div></div></div></div></div></div><div></div>

Case Manager - Fort Wayne, IN

<p></p><div><div><div><div><div><div><b>About Us</b></div></div><div><div><div><div><br>
The Columbus Organization is a nationally recognized provider of behavioral health and case management services for individuals with intellectual and developmental disabilities. Our team is committed to providing person-centered services that promote dignity, independence, and community integration.</div></div></div></div></div></div></div><p></p><div><div><div><div><div><b><br>
Location</b></div></div><div><div><div><div><br>
This position is for Brownstown, Indiana. Must be able to cover Jackson County.</div></div></div></div></div></div></div><p></p><div><div><div><div><b><br>
Summary of position</b></div></div><div><div><div><div><br>
The Indiana Case Manager serves as the primary coordinator of services for individuals with intellectual and/or developmental disabilities (I/DD), ensuring access to needed waiver, Medicaid State Plan, and community-based supports. This role operates within a person-centered framework, advocating for individuals to achieve meaningful life outcomes while ensuring compliance with Indiana DDRS, BQIS, and organizational standards.</div></div></div></div></div><div></div><div><div><div><b><br>
Essential Functions</b></div></div><div><div><div><div><ul><li><b><br>
Serve as Primary Liaison:</b> Build and maintain collaborative relationships with waiver participants, families, guardians, providers, state agencies (DDRS/BQIS), and community partners.</li></ul></div><div><ul><li><b><br>
Ensure Compliance &amp; Confidentiality:</b> Adhere to HIPAA, state regulations, and Columbus Community Services policies while maintaining the integrity and confidentiality of all records.</li></ul></div><div><ul><li><b><br>
Develop Person-Centered Plans (PCISP):</b> Facilitate the creation of strengths-based, person-centered Individualized Support Plans aligned with the individual&rsquo;s goals and vision for a meaningful life.</li></ul></div><div><ul><li><b><br>
Conduct Annual Planning &amp; Assessments:</b> Complete all required annual activities, including PCISP updates, budget development, and Level of Care determinations (LOCSI).</li></ul></div><div><ul><li><b><br>
Facilitate Individual Support Team (IST) Meetings:</b> Convene and lead IST meetings at least semi-annually, ensuring participation from the individual and authorized representatives.</li></ul></div><div><ul><li><b><br>
Perform Required Face-to-Face Visits:</b> Conduct in-person visits as required, including at least one annual in-home visit and unannounced visits when applicable for provider-owned or controlled settings (POCOS).</li></ul></div><div><ul><li><b><br>
Ensure Ongoing Engagement (90-Day Standard):</b> Maintain contact through visits or meetings at least every 90 days to ensure consistent oversight and relationship development.</li></ul></div><div><ul><li><b><br>
Monitor Service Delivery &amp; Utilization:</b> Evaluate services through visits, calls, and meetings to ensure alignment with the PCISP and authorized supports.</li></ul></div><div><ul><li><b><br>
Promote Health, Safety &amp; Risk Mitigation:</b> Identify, assess, and address risks to ensure the individual&rsquo;s health, safety, and well-being.</li></ul></div><div><ul><li><b><br>
Evaluate Outcomes &amp; Satisfaction:</b> Monitor individual satisfaction and service effectiveness; support quality improvement and standardized surveys.</li></ul></div><div><ul><li><b><br>
Maintain Accurate Documentation:</b> Complete case notes and document all encounters within required timelines (minimum monthly contact; documentation within 7 days).</li></ul></div><div><ul><li><b><br>
Complete Monitoring &amp; Compliance Activities:</b> Execute monitoring checklists, post-meeting documentation, and required follow-up within established timelines.</li></ul></div><div><ul><li><b><br>
Manage Incident Reporting:</b> Complete, submit, and track incident reports in accordance with BQIS requirements and ensure proper communication to all stakeholders.</li></ul></div><div><ul><li><b><br>
Disseminate Required Information:</b> Share PCISPs, Service Authorizations, Notices of Action, and incident reports with individuals, families, and IST members.</li></ul></div><div><ul><li><b><br>
Support Resource Navigation &amp; Community Integration:</b> Advocate for participants, connect them to services across funding sources, strengthen natural supports, and conduct community outreach to increase awareness of available services.</li></ul></div></div></div></div></div><div></div><div><div><div><b><br>
Position Requirements</b></div></div><div><div><div><div><div><br>
<ul><li>
Must meet one (1) of the following:</li></ul><div><ul><li>
Bachelor&rsquo;s degree in a human services-related field from an accredited institution, including: Social Work, Psychology, Sociology, Counseling, Gerontology, Nursing, Special Education, Rehabilitation, or a closely related discipline; or</li><li>
Bachelor&rsquo;s degree in any field plus at least one (1) year of full-time, direct experience working with individuals with intellectual and/or developmental disabilities; or</li><li>
Licensed/Registered Nurse (RN) with at least one (1) year of experience in a human services setting; or</li><li>
In lieu of a bachelor&rsquo;s degree, a minimum of four (4) years of relevant experience in human services, social services, or a related field, including at least one (1) year of direct experience supporting individuals with intellectual and/or developmental disabilities</li></ul></div></div></div><div><br>
<ul><li>
Demonstrated initiative, accountability, and ability to work independently.</li></ul></div><div><br>
<ul><li>
Strong interpersonal and relationship-building skills.</li></ul></div><div><br>
<ul><li>
Commitment to person-centered practices and advocacy</li></ul></div><div><br>
<ul><li>
Ability to travel as required for in-home visits, provider meetings, and community-based work</li></ul></div><div><br>
<ul><li>
Valid state driver&rsquo;s license required</li></ul></div><div><br>
<ul><li>
Must maintain current automobile insurance and reliable access to a personal vehicle</li></ul></div><div><br>
<ul><li>
Must reside within the assigned service territory (exceptions may be made based on business needs)</li></ul></div></div></div></div></div><div></div><div><div><div><b><br>
Skills, Knowledge &amp; Abilities</b></div></div><div><div><div><div><br>
<ul><li>
Proficiency in Microsoft Office 365 (Outlook, Word, Excel, Teams) and case management/documentation systems</li></ul></div><div><br>
<ul><li>
Knowledge of person-centered planning, case management practices, and professional documentation standards</li></ul></div><div><br>
<ul><li>
Ability to interpret and apply policies, procedures, and state regulations accurately</li></ul></div><div><br>
<ul><li>
Strong analytical skills to assess situations, evaluate data, and determine appropriate actions</li></ul></div><div><br>
<ul><li>
Ability to identify issues, collect and analyze information, and draw valid conclusions</li></ul></div><div><br>
<ul><li>
Skill in explaining rules, regulations, and services clearly to individuals, families, and stakeholders</li></ul></div><div><br>
<ul><li>
Advanced written communication skills, including report writing, case notes, and professional correspondence</li></ul></div><div><br>
<ul><li>
Effective presentation and verbal communication skills with the ability to engage individuals, families, providers, and interdisciplinary teams</li></ul></div></div></div></div></div><div></div><div><div><div><b><br>
Travel/Work Environment</b></div></div><div><div><div><div><br>
<ul><li>
Combination of remote, in-office, and community-based work settings</li></ul></div><div><br>
<ul><li>
Frequent local travel required</li></ul></div><div><br>
<ul><li>
Occasional evening and weekend work may be required as job duties demand.</li></ul></div></div></div></div></div><div></div><div><div><div><div><div><b><br>
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.</b></div></div></div></div></div><div></div><div><div><div><b><br>
AAP/EEO Statement</b></div></div><div><div><div><div><div><br>
The Columbus Organization provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Columbus Organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div><div></div><div><br>
The Columbus Organization expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Columbus Organization&rsquo;s employees to perform their job duties may result in discipline up to and including discharge.</div></div></div></div></div></div></div></div><p></p>

Case Manager - Brownstown, IN

<p></p><div><div><div><div><div><div><b>About Us</b></div></div><div><div><div><div><br>
The Columbus Organization is a nationally recognized provider of behavioral health and case management services for individuals with intellectual and developmental disabilities. Our team is committed to providing person-centered services that promote dignity, independence, and community integration.</div></div></div></div></div></div></div><p></p><div><div><div><div><div><b><br>
Location</b></div></div><div><div><div><div><br>
This position is for North Vernon Indiana. Must be able to cover Jennings County</div></div></div></div></div></div></div><p></p><div><div><div><div><b><br>
Summary of position</b></div></div><div><div><div><div><br>
The Indiana Case Manager serves as the primary coordinator of services for individuals with intellectual and/or developmental disabilities (I/DD), ensuring access to needed waiver, Medicaid State Plan, and community-based supports. This role operates within a person-centered framework, advocating for individuals to achieve meaningful life outcomes while ensuring compliance with Indiana DDRS, BQIS, and organizational standards.</div></div></div></div></div><div></div><div><div><div><b><br>
Essential Functions</b></div></div><div><div><div><div><ul><li><b><br>
Serve as Primary Liaison:</b> Build and maintain collaborative relationships with waiver participants, families, guardians, providers, state agencies (DDRS/BQIS), and community partners.</li></ul></div><div><ul><li><b><br>
Ensure Compliance &amp; Confidentiality:</b> Adhere to HIPAA, state regulations, and Columbus Community Services policies while maintaining the integrity and confidentiality of all records.</li></ul></div><div><ul><li><b><br>
Develop Person-Centered Plans (PCISP):</b> Facilitate the creation of strengths-based, person-centered Individualized Support Plans aligned with the individual&rsquo;s goals and vision for a meaningful life.</li></ul></div><div><ul><li><b><br>
Conduct Annual Planning &amp; Assessments:</b> Complete all required annual activities, including PCISP updates, budget development, and Level of Care determinations (LOCSI).</li></ul></div><div><ul><li><b><br>
Facilitate Individual Support Team (IST) Meetings:</b> Convene and lead IST meetings at least semi-annually, ensuring participation from the individual and authorized representatives.</li></ul></div><div><ul><li><b><br>
Perform Required Face-to-Face Visits:</b> Conduct in-person visits as required, including at least one annual in-home visit and unannounced visits when applicable for provider-owned or controlled settings (POCOS).</li></ul></div><div><ul><li><b><br>
Ensure Ongoing Engagement (90-Day Standard):</b> Maintain contact through visits or meetings at least every 90 days to ensure consistent oversight and relationship development.</li></ul></div><div><ul><li><b><br>
Monitor Service Delivery &amp; Utilization:</b> Evaluate services through visits, calls, and meetings to ensure alignment with the PCISP and authorized supports.</li></ul></div><div><ul><li><b><br>
Promote Health, Safety &amp; Risk Mitigation:</b> Identify, assess, and address risks to ensure the individual&rsquo;s health, safety, and well-being.</li></ul></div><div><ul><li><b><br>
Evaluate Outcomes &amp; Satisfaction:</b> Monitor individual satisfaction and service effectiveness; support quality improvement and standardized surveys.</li></ul></div><div><ul><li><b><br>
Maintain Accurate Documentation:</b> Complete case notes and document all encounters within required timelines (minimum monthly contact; documentation within 7 days).</li></ul></div><div><ul><li><b><br>
Complete Monitoring &amp; Compliance Activities:</b> Execute monitoring checklists, post-meeting documentation, and required follow-up within established timelines.</li></ul></div><div><ul><li><b><br>
Manage Incident Reporting:</b> Complete, submit, and track incident reports in accordance with BQIS requirements and ensure proper communication to all stakeholders.</li></ul></div><div><ul><li><b><br>
Disseminate Required Information:</b> Share PCISPs, Service Authorizations, Notices of Action, and incident reports with individuals, families, and IST members.</li></ul></div><div><ul><li><b><br>
Support Resource Navigation &amp; Community Integration:</b> Advocate for participants, connect them to services across funding sources, strengthen natural supports, and conduct community outreach to increase awareness of available services.</li></ul></div></div></div></div></div><div></div><div><div><div><b><br>
Position Requirements</b></div></div><div><div><div><div><div><br>
<ul><li>
Must meet one (1) of the following:</li></ul><div><ul><li>
Bachelor&rsquo;s degree in a human services-related field from an accredited institution, including: Social Work, Psychology, Sociology, Counseling, Gerontology, Nursing, Special Education, Rehabilitation, or a closely related discipline; or</li><li>
Bachelor&rsquo;s degree in any field plus at least one (1) year of full-time, direct experience working with individuals with intellectual and/or developmental disabilities; or</li><li>
Licensed/Registered Nurse (RN) with at least one (1) year of experience in a human services setting; or</li><li>
In lieu of a bachelor&rsquo;s degree, a minimum of four (4) years of relevant experience in human services, social services, or a related field, including at least one (1) year of direct experience supporting individuals with intellectual and/or developmental disabilities</li></ul></div></div></div><div><br>
<ul><li>
Demonstrated initiative, accountability, and ability to work independently.</li></ul></div><div><br>
<ul><li>
Strong interpersonal and relationship-building skills.</li></ul></div><div><br>
<ul><li>
Commitment to person-centered practices and advocacy</li></ul></div><div><br>
<ul><li>
Ability to travel as required for in-home visits, provider meetings, and community-based work</li></ul></div><div><br>
<ul><li>
Valid state driver&rsquo;s license required</li></ul></div><div><br>
<ul><li>
Must maintain current automobile insurance and reliable access to a personal vehicle</li></ul></div><div><br>
<ul><li>
Must reside within the assigned service territory (exceptions may be made based on business needs)</li></ul></div></div></div></div></div><div></div><div><div><div><b><br>
Skills, Knowledge &amp; Abilities</b></div></div><div><div><div><div><br>
<ul><li>
Proficiency in Microsoft Office 365 (Outlook, Word, Excel, Teams) and case management/documentation systems</li></ul></div><div><br>
<ul><li>
Knowledge of person-centered planning, case management practices, and professional documentation standards</li></ul></div><div><br>
<ul><li>
Ability to interpret and apply policies, procedures, and state regulations accurately</li></ul></div><div><br>
<ul><li>
Strong analytical skills to assess situations, evaluate data, and determine appropriate actions</li></ul></div><div><br>
<ul><li>
Ability to identify issues, collect and analyze information, and draw valid conclusions</li></ul></div><div><br>
<ul><li>
Skill in explaining rules, regulations, and services clearly to individuals, families, and stakeholders</li></ul></div><div><br>
<ul><li>
Advanced written communication skills, including report writing, case notes, and professional correspondence</li></ul></div><div><br>
<ul><li>
Effective presentation and verbal communication skills with the ability to engage individuals, families, providers, and interdisciplinary teams</li></ul></div></div></div></div></div><div></div><div><div><div><b><br>
Travel/Work Environment</b></div></div><div><div><div><div><br>
<ul><li>
Combination of remote, in-office, and community-based work settings</li></ul></div><div><br>
<ul><li>
Frequent local travel required</li></ul></div><div><br>
<ul><li>
Occasional evening and weekend work may be required as job duties demand.</li></ul></div></div></div></div></div><div></div><div><div><div><div><div><b><br>
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.</b></div></div></div></div></div><div></div><div><div><div><b><br>
AAP/EEO Statement</b></div></div><div><div><div><div><div><br>
The Columbus Organization provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Columbus Organization complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div><div></div><div><br>
The Columbus Organization expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Columbus Organization&rsquo;s employees to perform their job duties may result in discipline up to and including discharge.</div></div></div></div></div></div></div></div><p></p>

Case Manager - North Vernon, IN

First Chicago Insurance Company

<div><p>At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas. Join in on the excitement and become part of our thriving organization!</p><p><b>
We are seeking an experienced Casualty Claims Specialist!</b><br>
The Casualty Claims Specialist will be responsible for investigating and settlement of automobile bodily injury claims. They will settle complex liability claims which require greater investigation and verification, as well as casualty claims including severe injuries which may result in extended disability or bodily injury as well as coverage related litigation.</p><p><b>
The Casualty Claims Specialist will have the following duties and responsibilities:</b></p><ul><li>
Review &amp; determine course of action on each file assigned, utilizing technical knowledge &amp; experience for the purpose of supporting final disposition of a loss.</li><li>
Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage, liability status, and damages that are applicable for each claim.</li><li>
Process Bodily Injury, and coverage claims in accordance with established office procedures.</li><li>
Work closely with Third Parties, plaintiff counsel, Claim Director and Chief Operating Officer to determine necessary injury and coverage investigation.</li><li>
Research case and statutory law in order to conduct proper claim investigation.</li><li>
Document policy status, coverage, liability and damages on all claims and notify re-insurer on qualifying claims.</li><li>
Prepare and present claim evaluations for the appropriate settlement authority.</li><li>
Maintain reasonable expense factors.</li><li>
Handle other duties as assigned</li></ul><p><b>
QUALIFICATIONS REQUIRED:</b></p><ul><li>
3-5 years in Casualty claims experience a MUST!</li><li>
Knowledge of legal and medical terminology.</li><li>
Excellent negotiation, communication, written, organizational and interpersonal skills.</li><li>
Ability to pass written examinations where required by state statutes to become a licensed claims adjuster.</li><li>
Proficiency in Microsoft Office products.</li></ul><p>
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:</p><ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement Training Programs</li><li>
Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul><p>
Visit our company website at firstchicagoinsurance.com</p></div><p></p>

Casualty Claims Specialist

City of Indianapolis & Marion County

<div><div><div><h2 class="jobSectionHeader"><b>Overview</b></h2></div>
<p></p><div><div><b>Agency Summary</b></div><p>
Established by the Indiana Constitution, the Marion County Clerk is the custodian of all court records, issues marriage licenses, and serves as the court&rsquo;s fiscal agent and trustee of child support payments. The Election Board receives nominations and petitions for elections, as well prepares ballots, and maintains voting machines by cultivating a productive, collaborative, and compliant work environment for our workforce to meet the needs of the residents of Indianapolis and Marion County.</p><div><b>
Job Summary</b></div><div>
This position is responsible for assisting with the oversight and coordination of various functional units within the Marion County Clerk&rsquo;s Office. Under the direction of leadership, the position supports daily operational activities; provides work direction, training, and guidance to employees; assists in monitoring departmental effectiveness and cash handling procedures; serves as a liaison with courts and partner agencies; responds to internal and external concerns involving Clerk&rsquo;s Office operations; and serves as a backup in the absence of the Director.</div><div></div><div><b><br>
Independent Judgment</b></div><div>
Position requires knowledge and application of established policies, procedures, and operational practices that guide most work activities and decision-making. The incumbent exercises independent judgment in prioritizing daily workflow, resolving routine operational issues, and providing guidance to staff within established parameters. Work is performed under the general direction of the Division Director, with the position assuming responsibility for coordinating division operations and completing necessary tasks in the Director&rsquo;s absence.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Position Responsibilities</b></h2></div>
<p></p><div><div><ul><li>Assists the Division Director in developing and implementing administrative and office management policies, procedures, and operational strategies for the Clerk&rsquo;s Office. Reviews operational data and workflow metrics, to monitor work unit effectiveness and recommends or assists with implementing process improvements as needed.</li><li>
Recommend operational controls, efficiency measures, and workflow improvements to enhance service delivery and departmental effectiveness. Assists in the development and implementation of new or revised procedures and programs.</li><li>
Provides work direction, training, guidance, and support to staff to ensure accurate processing and filing of required documents and records. Responds to technical questions and operational concerns and assists employees in understanding and applying policies, procedures, and workflow expectations.</li><li>
Assists the Division Director in monitoring employee performance and workplace conduct, including identifying operational concerns, documenting issues, participating in hiring processes, and providing input regarding corrective action, discipline, or performance management, as appropriate.</li><li>
Monitors inventory of office supplies and materials; informs the Director of items requiring replenishment and coordinates supply requests in accordance with established procedures.</li><li>
Reviews and balances daily financial transactions, receipts, and payment records to ensure accuracy and completeness. Performs end-of-day cash balancing and prepares daily deposits in accordance with established policies and procedures. Identifies discrepancies, researches variances, and informs the Director of inaccuracies while assisting in issue resolution.</li><li>
Greets visitors and responds to telephone, email, and in-person inquiries. Provides detailed information regarding office functions, court-related procedures, and departmental operations; evaluates concerns and determines appropriate resolutions, referrals, or escalation as necessary.</li><li>
Receives and processes court-related documents and payments, including appearances, motions, proposed orders, summonses, judgments, subpoenas, dispositions, stipulations, pleadings, child support payments, and related filings submitted in person, by mail, or through approved methods. Reviews documents for completeness and accuracy; certifies and time/date stamps filings; records and posts receipt of documents in case management systems; creates and maintains files; and routes materials to appropriate personnel.</li><li>
Confers regularly with the Division Director regarding work processes, staffing needs, operational issues, and priorities. Presents complex questions or concerns for guidance and monitors employee absences to ensure adequate staffing coverage and continuity of operations. Serves as a backup to the Division Director during absences, assisting with workflow coordination and continuity of daily operations.</li><li>
Performs all other duties as assigned by leadership. This description of duties and responsibilities is not intended to be all-inclusive and may be expanded to include additional duties or responsibilities deemed necessary by management.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div>High school diploma or equivalent required, with previous customer service experience and a minimum of four (4) years of clerical or administrative experience in a court, legal, or similarly regulated professional environment. Demonstrated ability to communicate effectively both orally and in writing, with strong attention to detail and organizational skills. Must possess excellent customer service skills, including the ability to interact professionally and courteously with the public, judicial officers, attorneys, justice partners, and coworkers in a high-volume environment. Ability to work collaboratively, promote teamwork, maintain confidentiality, and build effective working relationships is required. Proficiency in standard office technology and the ability to manage multiple tasks and deadlines is required.</div><div></div><div><b><br>
Preferred Job Requirements and Qualifications</b></div><div>
Associate degree or completion of post-secondary coursework in business administration, legal studies, criminal justice, public administration, or a related field preferred. Previous clerical or administrative experience in a court, legal, government, or similarly regulated environment preferred. Experience providing excellent customer service in a fast-paced, high-volume, and high-stress environment strongly preferred. Familiarity with court case management systems, court procedures, legal terminology, court documents, filing requirements, and applicable fines, fees, and payment processes are highly desirable. Previous supervisory, lead worker, or staff training experience preferred.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Working Conditions</b></h2></div>
<p></p><div><div>Work is primarily performed in a customer-facing office environment, with the majority of duties performed indoors during standard business operations. Position requires frequent interaction with the public, including individuals who may be experiencing acute stress, frustration, or emotional distress related to court matters and who may at times become agitated, rude, disruptive, or potentially confrontational. The position requires the ability to remain professional, exercise sound judgment, and utilize de-escalation and conflict resolution skills in high-stress situations. Limited travel or work outside the office setting may occur as operational needs require.</div><div></div><div><b><br>
Physical Conditions</b></div><div><ul><li>
Sitting at a desk the majority of the day</li><li>
Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10) pounds</li><li>
Tasks may involve extended periods of time at keyboard or workstation</li><li>
Tasks require the ability to perceive and hear sounds and see visual cues or signals</li><li>
Tasks require the ability to communicate orally</li></ul></div><div></div><div><b><br>
Equal Employment Opportunity</b></div><p><b>
The City of Indianapolis Marion County is an equal opportunity employer</b>. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.</p><p><b>
If your qualifications meet the requirements of the posted position, your application will be referred to the hiring agency. Once the agency receives your application, all further communication during the interview and selection process will be handled directly BY THE AGENCY. It is IMPERATIVE that you record the contact information of the individual who is scheduling your interview. City-County HR will not have access to this information, is not involved in the interview or selection process, and can only confirm whether an application has been referred. After selection of the successful candidate, an official offer of employment will be made by HR.</b></p></div></div></div><p></p>

Team Leader

<div><p>At First Chicago Insurance Company, our employees are our biggest asset! It is our mission to attract and retain intelligent, motivated, ethical employees who strive for excellence and growth, and to keep those employees happy and engaged. We provide the tools and the support our employees need to grow both professionally and personally. We encourage self-improvement and celebrate success by rewarding ideas and results. We realize the strength of teamwork and its ability to join individuals together and push and pull each other, with a synergy that can only be found in groups of good people sharing ideas<b>. </b>Join in on the excitement and become part of our thriving organization!</p><p><br>
</p><p><b>We are seeking an experienced Litigation Specialist</b><b>!</b></p><p></p><p><br>
The Litigation Specialist will be responsible for handling litigated and/or complex injury claims stemming from Personal Auto and Commercial Auto Liability policies.</p><p><br>
</p><p><b>DUTIES &amp; RESPONSIBILITIES:
</b></p><ul><li>Handle litigation claims in accordance with established office procedures.
</li><li>Determine coverage and draft any applicable reservations of rights letters.</li><li>
Conduct prompt investigations by securing statements from the involved parties/witnesses and obtaining all necessary documents, including but not limited to, police reports, medical specials, photographs, and/or appraisals.
</li><li>Litigation Management including strategizing with defense counsel and experts on defense cases, as well as declaratory judgment actions.</li><li>
Maintain an appropriate diary on all open files.</li><li>
Conduct business with vendors in a manner which maintains a reasonable expense factor and upholds the company's reputation for quality service.
</li><li>Ability to research and interpret case law, statute, and coverage forms in order to properly adjust and conclude claims.</li><li>
Evaluates and determine potential use of experts and/or field investigators.</li><li>
Maintain claim files and document all claim activity in accordance with applicable regulations and company policies.</li><li>
Prepare and present claim evaluations to secure appropriate settlement authority.
</li><li>Establish and maintain proper indemnity and expense reserves.</li><li>
Conduct onsite review of defense counsel as required by management.
</li><li>Adhere to the rules and regulations of the Department of Insurance specific to the loss state.</li><li>
Additional duties as deemed necessary by direct supervisor / management.</li></ul><p><br>
</p><p><b>QUALIFICATIONS:
</b></p><p><i>Required:
</i></p><ul><li>College Degree and / or 5 years of applicable claims adjusting experience.
</li><li>Knowledge of legal and medical terminology.
</li><li>Excellent negotiation, communication, organizational and interpersonal skills.
</li><li>Ability to pass written examinations where required by state statutes to become a licensed claim adjuster.</li></ul><p></p><p><b><br>
First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:</b></p><ul><li>
Competitive Salaries</li><li>
Commitment to your Training &amp; Development</li><li>
Medical and Dental</li><li>
Telemedicine Benefit</li><li>
401k with a generous company match</li><li>
Paid Time Off and Paid Holidays</li><li>
Tuition Reimbursement Training Programs</li><li>
Wellness Program</li><li>
Fun company sponsored events</li><li>
And so much more!</li></ul><p>
Visit our company website at firstchicagoinsurance.com</p></div><p></p>

Litigation Specialist

Henry Schein

<div><p><b>KEY RESPONSIBILITIES:
</b></p><p></p><ul><li>Coordinate, diagnose and troubleshoot incoming employee calls.</li>
<li>Install, configure, and troubleshoot fiber cables, cabinets, system devices, servers, and peripheral equipment.</li>
<li>Assist in the set up and conduct extensive controlled testing on all new technologies within the facility.</li>
<li>Interact with corporate IT on escalated issues.</li>
<li>Troubleshoot, repair, and perform general maintenance, testing, installation, and upgrade to computer systems and peripheral equipment throughout the facility.</li>
<li>Responsible for the general administration, installation, and relocation of all telephone systems.</li>
<li>Establish user ID&rsquo;s and appropriate security levels for all business users within the facility.</li>
<li>Provide systems support for all computer automated distribution equipment, including printers and scanning, production, and conveyor systems.</li>
<li>Prepare status reports and documentation on all work requested and performed.</li>
<li>Provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel.</li>
<li>Provide case status updates to management and end-users.</li>
<li>Support and maintain effective relationships with users.</li>
<li>Implement standard operating procedures and customer service guidelines relating to IT support.</li>
</ul><p></p><p><b>SPECIFIC KNOWLEDGE &amp; SKILLS:
</b></p><p></p><ul><li>Knowledge of current Windows operating system, MS Office Suite, AS/400, Mobile Device management</li>
<li>Ability to perform basic equipment maintenance and repair, lift and move desktop terminals and printers, explain system procedures and techniques.</li>
<li>Familiar with distribution systems equipment.</li>
</ul><p></p><p><b>GENERAL SKILLS &amp; COMPETENCIES:
</b></p><p></p><ul><li>Basic understanding of industry practices</li>
<li>General proficiency with tools, systems, and procedures</li>
<li>Basic planning/organizational skills and techniques</li>
<li>Good decision making, analysis and problem solving skills</li>
<li>Good verbal and written communication skills</li>
<li>Basic presentation and public speaking skills</li>
<li>Basic interpersonal skills</li>
<li>Developing professional credibility</li>
</ul><p></p><p><b>WORK EXPERIENCE:
</b></p><p></p><p>Typically 2 to 4 years of related professional experience.</p>
<p></p><p><b>PREFERRED EDUCATION:
</b></p><p></p><p>Typically a Bachelor's Degree or global equivalent in related discipline.</p>
<p></p><p><b>TRAVEL / PHYSICAL DEMANDS:
</b></p><p></p><p>Travel typically less than 10%. Office environment. No special physical demands required.</p>
<p></p><p>Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
</p><p></p><p>For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers
</p><p></p><p><b>Fraud Alert
</b></p><p></p><p><i>Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
</i></p><p></p><p><i>Please be advised that Henry Schein's official U.S. website is </i><i>www.henryschein.com </i><i>. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line &quot;career opportunities&quot; portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
</i></p><p></p><p><i>No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.</i></p></div>

US IT Field Services Specialist I

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