case manager

CareFirst BlueCross BlueShield

<div>Resp &amp; Qualifications
PURPOSE:
 
The Clinical Navigator (RN) conducts concurrent review of inpatient level of care, managing the timely and smooth transition from inpatient care to home or other levels of care. Utilizing experience and skills in utilization management, the Clinical Navigator will leverage proficiency in established MCG, in addition to administrative/regulatory considerations, to determine medical necessity, appropriate level(s) of care. The role will function as a liaison working telephonically with the hospital care team including case managers, social workers and discharge planners to ensure CareFirst members/enrollees receive the appropriate level of care and partner to address any potential barriers to discharge. The candidate may be required to come to the CareFirst office location periodically for meetings, training or other business-related activities. The candidate's primary residence must be within the greater Baltimore metropolitan area. Bilingual-fluent in Spanish a big plus! 
 
ESSENTIAL FUNCTIONS:<ul><li>
Utilize clinical expertise and critical thinking skills to analyze available clinical information, Electronic Medical Records (EMRs), benefit contracts, mandates, medical policy, evidence based published research, national accreditation and regulatory requirements to aid in determination of appropriateness and authorization of inpatient clinical services. Engages telephonically with member, family and providers to identify key strategic interventions, discharge planning and coordination to address member's medical, behavioral and/or social determinant of health needs to promote a safe transition to the appropriate level of care and/or home.</li><li>
Collaborates with CareFirst medical directors and participates in internal case rounds/discussions to determine appropriate course of action and level of care. Applies sound clinical knowledge and judgment throughout the review process. Follows member benefit contracts to assist with benefit determination.</li><li>
Makes referrals to other care management programs as appropriate for chronic, long-term care coordination.</li><li>
Works collaboratively with hospital teams to develop positive working relationships to decrease provider abrasion and improve the member experience.</li></ul>
QUALIFICATIONS: 
 
Education Level: Bachelor's Degree in Registered Nursing OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Licenses/Certifications Upon Hire Required:
<ul><li>RN - Registered Nurse - State Licensure And/or Compact State Licensure RN- Registered Nurse in MD, VA or
</li><li>Washington, DC
</li></ul>Experience: 5 years clinically related experience working in an acute care setting, and/or Utilization Review. 
 
Preferred Qualifications:<ul><li>
Knowledge and experience with MCG</li><li>
Experience working with Commercial and employee group member and Medicare/Medicaid enrollees and benefits contracts</li><li>
CCM certification</li><li>
MCG certification
</li></ul>Knowledge, Skills and Abilities (KSAs)
<ul><li>Strong interpersonal skills and the ability to engage in a member facing environment (telephonically) while at the same time building relationships and partnerships with hospital care team and alternative care delivery partners to meeting member/enrollee needs.</li><li>
Strong clinical documentation skills along with the ability to type on a computer keyboard with ease and speed.</li><li>
Proficient in the use of web-based technology and Microsoft Office applications such as Word, Excel and Power Point.</li><li>
Strong analytical and problem-solving skills to judge appropriateness of member services and treatments on a case-by-case basis.</li><li>
Knowledge of clinical standards of care and disease process and national, evidence based clinical guidelines and hospital operations.</li><li>
Knowledge of available community resources and programs.</li><li>
Basic understanding of the strategic and financial goals of a health care system, payer organization, health plan and/or health insurance operations (e.g. networks, eligibility, benefits).</li><li>
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
</li></ul>Salary Range: $72,360 - $143,715
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
#LI-SS1</div>

Clinical Navigator (Remote)

Sevita

<div><div>Mentor Maryland, a part of the Sevita family, provides Residential and Treatment Foster Care services to youth who may be facing out-of-home placements, transitioning back into the family home or independent living alternatives, or involved in the juvenile justice system. Through our personalized programming, we help youth gain stability, comfort and confidence to overcome all challenges and live well. If you are passionate about making a difference in the lives of individuals and families, join our mission-driven team and experience a career well lived.</div> 
 
Social Worker for Children in Treatment Foster Care

$54,000-$58,000

Sign on/Stay on bonus<div> 
Do you have an interest in working with children/teens with mental health needs and experiences of trauma? Bring your skills to a team-based workplace that puts people first. As a full-time Clinical Coordinator for treatment foster care youth, you will advance the company&rsquo;s mission of providing quality service by facilitating and providing case management and counseling services. 
 
 
</div><ul><li>Provide case management to an assigned caseload of treatment foster care children, ages 0 to 21.</li>
<li>Lead development and coordination of child's treatment and service plan.</li>
<li>Make weekly home visits to each child on caseload.</li>
<li>Provide monitoring and consultation to assigned foster parents (Mentors).</li>
<li>Maintain records in accordance with corporate, contractual, and regulatory standards.</li>
<li>Assist with legal, licensing, regulatory and certification activities as needed.
</li><li>Assist with emergency coverage and crisis intervention support as needed, including participation in rotational on-call system</li></ul> 


Qualifications
<ul>
<li>Bachelor&rsquo;s or Master&rsquo;s in Social Work required by the state.</li>
<li>Self-motivated and detail-oriented with ability to multi-task.</li>
<li>Valid driver&rsquo;s license in good standing with access to a registered vehicle with proof of insurance.</li>
</ul>
<div>Why Join Us? 
 
 
</div><ul><li>Full compensation/benefits package for employees working 30+ hours/week.</li>
<li>401(k) with company match.
</li><li>Paid time off and holiday pay.</li>
<li>Complex work adding value to the organization&rsquo;s mission alongside a great team of co-workers.</li>
<li>Enjoy job security with nationwide career development and advancement opportunities.
</li></ul><div>We have meaningful work for you &ndash; come join our team &ndash; Apply Today!</div>
<div>
#LI-FK1</div><div></div><div> 
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
 
 
We&rsquo;ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. 
</div><div>As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law</div></div>

Social Worker

EmVenio Research

<div>Registered Dietitian Clinical Research - PRN<div>
Make a Difference on Your Own Schedule and Terms!
Hiring Per Diem Registered Dietitians for Virtual Visits! 
 
EmVenio Research provides quality, in-home clinical trial visits for various Sponsors and CROs. We're the only company that hires, trains, certifies, tests, and manages our own Registered Dietitians. Our mission is to bring clinical trial visits to subjects wherever they may be to increase convenience and compliance with study protocols. 
 
Be part of a team who fully embrace our values and key behaviors!<ul><li>
We work as a team</li><li>
We do the right thing</li><li>
We figure it out</li><li>
We pursue growth</li><li>
We take ownership</li></ul>
Why work for EmVenio?<ul><li>
We bring research to every neighborhood - making it more accessible, more inclusive, and more human - so every community can share in the promise of better care.</li><li>
Be a member of our general staffing pool</li><li>
No research experience required, on the job training provided</li><li>
Gain Certification through GCP training</li></ul>
Required Qualifications<ul><li>
Bachelor's degree from an accredited dietetics program (If CDR examination was before January 1, 2024)</li><li>
Graduate degree from an accredited dietetics program (If CDR examination was on or after January 1, 2024)</li><li>
Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) Certification by the Commission on Dietetic Registration (CDR)</li><li>
Current State Dietitian License/Certification in good standing (if applicable)</li></ul>
Job Specific Details:<ul><li>
Performs the full scope of Registered Dietitian practices; including, but not limited to, providing virtual lifestyle counseling visits to improve nutrition and dietary quality, mental health and developing coping skills, and building health behavior and lifestyle habits that align with participant's goals and values.</li><li>
Sets appointments with subjects within the required appointment window.</li><li>
Completes virtual visits for clinical trial subjects.</li><li>
Works cooperatively with Clinical Project Manager and site personnel to complete visits and submit accurate source documents in a timely manner.</li><li>
Regularly stay informed on the latest nutrition and food health updates.</li><li>
Performs additional duties and responsibilities as deemed necessary.</li></ul>
Standard Rate: $46.00 Hourly plus commute, mileage, training, and administrative pay.
Please contact Ashley Sin at (303) 317-5486 x486 or at ashley.sin@emvenio.com today to learn more about our opportunities where you can make a difference in your own career!
Professional Case Management is an Equal Opportunity Employer.</div></div>

Registered Dietitian Clinical Research - PRN

MedStar Health

<div>About this Job: General Summary of Position 
Performs a variety of assigned clerical and patient care duties essential to the daily operations of the assigned department. Duties may vary by department and/or site and may include: patient registration patient scheduling coordinating the physician order re-certification process insurance verification and coordination of services for patients charge entry and reconciliation functions and co-payment and daily cash receipt responsibilities. The Office Assistant II will assist with medical record operations on a daily basis greets registers and escorts patients completes patient set-ups turns over patient rooms and ensures that the exam room is properly cleaned and prepped. He/she will perform other patient care duties determined by the therapist or physician edits and distributes clinical dictations orders and maintains clinical and administrative supplies creates patient registration packets for patients and/or billing department and provides front office and call center coverage and assistance.
Primary Duties and Responsibilities 
<ul><li>
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.</li><li>
Greets and assists patients on the telephone and in person by triaging patient inquiries and concerns to appropriate clinical and non-clinical team members. Promptly answers assigned extensions using the correct salutation and follows script and completes patient reminder calls processes and procedures as assigned.</li><li>
Completes the preliminary intake efficiently accurately and completely; performs patient updates scanning registration patient scheduling of initial and follow-up appointments based on insurance guidelines and messaging in the department's practice management (PM) system (if applicable) electronic health record (EHR) or electronic medical record (EMR) depending on department/site.</li><li>
Performs insurance verification to ensure accuracy of clean claim(s) submission. Coordinates services/authorizations for patients as assigned monitoring appropriate reports daily to prevent write off's.</li><li>
Demonstrates proficiency with the billing portion of the PM system to include: guarantor information benefit information insurance information insurance priority episode of care information open HMO referrals alternate insurances and system notes (if applicable).</li><li>
Functions as an insurance liaison to include; accurate verifications precise case management validation and completion of authorizations and retrieval of denials.</li><li>
Completes and/or ensures accurate collection of patient payments and payment reconciliation via EMR payment log completes charge entry reconciliation prepares of bank deposits and cash receipt logs as assigned.</li><li>
Runs daily and weekly EMR administrative reports for clinic; manages `At a Glance Alerts' and reports in EMR systems; manages/reconciles reports (not in EMR) (Task List Unbilled Report etc).</li><li>
Assembles financial paperwork and medical record paperwork for physicians and/or clinical team; assists patients with completing of required office forms reviews all patient information for accurateness and completeness and witnesses all financial forms as required. Communicates duplicate or multiple medical record accounts to appropriate medical records personnel for merging.</li><li>
Requests and obtains referrals medical records or diagnostic reports from internal and external providers as assigned.</li><li>
Monitors and handles case management for patients in the EHR system as assigned.</li><li>
Maintains waiting area in clean and neat condition restocking materials as needed. Monitors administrative supplies and keeps administrative supplies at par levels.</li><li>
Responds to all payer-specific questions from patients and clinical providers as appropriate.</li><li>
Participates in administrative team connections with referring physician practices in order to establish positive relationships to maintain and increase referrals and site productivity.</li><li>
Demonstrates the ability to successfully train and oversee team members in Office Coordinator/Supervisors absence.</li><li>
Helps to resolve conflict with effective verbal and written communication in an appropriate manner. Directs guides and mentors associates to carry out tasks created by administrative leadership and clinical leadership.</li><li>
In the Outpatient Sites: Assists with patient registration systems and assists with patient scheduling and scanning of patient care administrative documents in electronic medical record (EMR) systems. Performs insurance verification and coordinates services/authorizations for patients and collects co-payments and performs daily cash receipt responsibilities.</li><li>
In the Physician Centers Only: Registers and schedules patients for a variety of different physician specialty clinics as well as modifying physician schedules upon request. Works closely with Patient Insurance Specialists secretaries and nurses to coordinate and schedule procedures and clinics.</li><li>
In the Physician Centers Only: Registers and schedules patients for a variety of different physician specialty clinics as well as modifying physician schedules upon request. Works closely with Patient Insurance Specialists secretaries and nurses to coordinate and schedule procedures and clinics.</li></ul>
Minimal Qualifications 
Education<ul><li>
High School Diploma or GED required or</li><li>
equivalent required and</li><li>
Associate's degree (A.A.) preferred or</li><li>
Bachelor's degree from a college or university in healthcare preferred or</li><li>
related field preferred
</li></ul>Experience<ul><li>
3-4 years Medical office experience in a rehabilitation setting required or</li><li>
3-4 years Combination of experience and education. required and</li><li>
1-2 years 1 year within medstar national rehabilitation network (MNRN) required and</li></ul>
Knowledge Skills and Abilities<ul><li>
Excellent customer service skills and excellent verbal and written communication skills.</li><li>
Basic knowledge of Microsoft Office products including Word Excel and Outlook.</li><li>
Must be a highly organized process oriented individual who has the ability to multi-task be flexible and be a self-starter.</li><li>
Ability to follow instructions and assist visitors and/or patients without compromising safety service care or efficiency.</li><li>
Must be friendly and professional when interacting with patients and visitors at all times.</li><li>
Demonstrates teamwork while encouraging open and direct communication with others in a positive manner.</li><li>
This person will be the initial face and the initial voice of the clinic and should be able to project a positive and professional image at all times.</li></ul>
This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.</div>

Office Assistant II

Loyola University Maryland

<div>Position Title
Assistant Director Counseling Center Social Justice 
 
Employee Type
Regular 
 
Office/Department
Counseling Center 
 
Work Environment
Remote and hybrid positions are open to applicants based in states identified here : Work at Loyola | Loyola University Maryland .
Loyola University Maryland Main Campus 
 
Job Type
Full time
Benefits at Loyola
https://www.loyola.edu/department/people-culture/benefits/
Compensation Range
Final compensation offers are determined by a variety of factors, including but not limited to job-related experience, internal equity, and alignment with organizational budget.
$74,560.00 - $93,200.00 
 
Anticipated Start Date
Wednesday, July 15, 2026 
 
If Temporary or Visiting, Estimated End Date 
 
Position Duties
Provide counseling and psychotherapy, crisis response, public health and outreach services to students. Consult with parents and faculty. Coordinate one area of administrative responsibility. Provide clinical supervision for other practitioners, and seminar training to graduate students in training and/or Post-Doctoral Fellows. Essential Functions
Provide psychological services to students experiencing psychological disorders, crises, personal adjustment, developmental and/or psychological problems that require professional attention. Provide initial assessments, individual and group psychotherapy, crisis intervention and clinical referral services. Assist with daytime psychological emergencies. Provide 24-hr emergency crisis coverage after-hours and weekends to assess students for risk of harm to self or others; determine need for hospitalization and accompany students to hospital for evaluation and possible inpatient admittance. Provide recommendations to Dean of Student and/or theirrepresentatives regarding students aftercare needs upon discharge from hospital. Provide consultation to concerned faculty, administrators and parents concerned about a student or involved in a student's safety plan. Coordinate one or more areas of administrative responsibility: Technology: Provide vision, leadership and administrative oversight for maintaining and updating Titanium medical records and scheduling system. Responsible for updates and maintenance of Titanium medical records and clinical scheduling system. Provide training and consultation to staff on use and troubleshooting of the program. Clinical Systems: Provide administraive oversight and leadership of clinical services delivery model and clinical case management referral delivery system. Serve as a primary consultant to staff regarding clinical concerns and emergencies, and to campus partners regarding mental health-related student concerns. Manage ProtoCall after-hours and daytime remote emergency phone service procedures. Update Students of Concern list, scheduling, and staff roster for ProtoCall. Assist with clinical orientation of new staff and graduate level trainees. Assist with policy manual updates and emergency services (daytime and after-hours) manual updates. Assist with annual report and other reports (e.g., Counseling Center newsletter). Assist with developing and implementing Public Health campaigns and outreach initiatives for students to promote destigmatization of mental health concerns and services. Provide Resident Assistant crisis intervention training. Design and implement student leadership trainings, psycho-educational workshops, and co-moderate Greyhound Wellbeing Network. Provide clinical and administrative supervision for unlicensed professional staff and professional staff coordinating an area of service delivery. Schedule and evaluate staff performance conducting performance appraisal and reviews. Evaluate workload, priorities and activity schedules to determine staffing requirements. Provide clinical supervision and seminar trainings for graduate level Externship or Field Placement Program in psychology, social work, or pastoral counseling. Facilitate clinical team meetings and case conference meetings for professional staff. Participate in monthly multicultural staff professional development. Participate in professional associations and continuing education professional development activities to remain licensed and informed regarding new developments in the field. Non essential: Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.
Physical/Environmental Demands
Office environment/no specific or unusual physical or environmental demands.
Physical/Environmental Example
N/A
Additional Information
N/A
Education Required
Master's degree
Required Certifications/Licensures
Licensed in the state of Maryland, or license-eligible in Maryland
 
within 1 year of start date, as a psychologist, social worker, or professional counselor
Work Experience
5 - 8 years
Describe Required Experience
Minimum of 5 years related experience.
Required Knowledge, Skills and Abilities
Ability to assess and appropriately design clinical, preventive, and risk management interventions to meet the needs of the college student population which are ever evolving, including many students with diagnosable mental health disorders. Demonstrated skill in working well under pressure to prioritize and manage clinical situations, including accompanying students to hospital and when necessary facilitating inpatient admissions, and provide provide recommendations on aftercare at hospital discharge meetings. Knowledge of suicide assessment and intervention and supervision of clinical staff providing these services, assessment of students exhibiting major mental health disorders, including psychotic episodes and bipolar disorders, and suicidal ideation Clinical and crisis intervention experience with traditional college-aged population and demonstrated multicultural competencies. Technical knowledge of computer software programs, webpage development and maintenance and use of social media. Ability to support the University's goals for institutional diversity, as well as the goals and values of a Catholic, Jesuit education.
Final compensation offers are determined by a variety of factors, including but not limited to, job-related experience, internal equity, and alignment with organizational budget.
Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: Experience and/or education may be substituted for requirements.
Employment Eligibility
All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position. 
 
University Description
Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master&rsquo;s and doctoral levels. Founded in 1852, Loyola is a Catholic University and one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person &mdash; mind, body, and spirit &mdash; and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world.
The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 &ldquo;Best Colleges&rdquo; list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News &amp; World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation&rsquo;s top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the &ldquo;new&rdquo; dream schools in Jeffrey Selingo&rsquo;s book, Dream School, Finding the College That&rsquo;s Right for You. The list of &ldquo;new&rdquo; dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the &ldquo;best value&rdquo; private colleges in Kiplinger&rsquo;s Personal Finance .
Loyola University Maryland is proud to be recognized among the nation&rsquo;s top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications. 

 
Diversity Statement
<div><div><div><div><div><div><div>Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.</div></div></div></div></div></div></div></div>

Assistant Director Counseling Center Social Justice

Barnes & Noble Education, Inc.

<div>Introduction:
<div>
Barnes &amp; Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other &ndash; uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.</div>
Overview:
<div>
Barnes &amp; Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis.</div>
Responsibilities:
<div>
As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation.</div><div></div><div> 
Expectations:</div><ul><li>
Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.</li><li>
Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service.</li><li>
Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.</li><li>
Manage customer and/or employee issues appropriately, timely, and with respect.</li><li>
Assist with hiring and training new employees for the sales floor or other departments.</li>
Maintain an appealing sales floor<li>- shelf, arrange, clean, and organize product or space within the store.</li><li>
Assist with processing sales transactions involving cash, credit, or financial aid payments.</li></ul><div>
Physical Demands:</div><ul><li>
Frequent movement within the store to access various departments, areas, and/or products.</li><li>
Ability to remain in a stationary position for extended periods.</li><li>
Frequent lifting.</li><li>
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.</li></ul><div>
Maryland Pay Transparency Information (Only applicable in Maryland stores):</div><div></div><div> 
Pay: Assistant Store Manager pay range $19.00 &ndash; $23.00/hour.</div><div></div><div> 
Benefits available include:</div><ul><li>
Get paid sooner! Daily Pay earned wage access is available to all store employees.</li><li>
Employee Discount</li><li>
Paid sick time (accrued based on time worked)</li><li>
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)</li><li>
Commuter Benefit</li></ul><div>
Eligibility for each plan may include a waiting period and may require the employee to enroll during a stated eligibility period.</div><div></div><div> 
COVID-19 Considerations:</div><div>
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.</div>
Qualifications:
<ul><li>3+ years&rsquo; experience in a retail setting.</li><li>
1+ year supervisory experience preferred or a graduate of the Best Seller Program.</li><li>
High school diploma/GED preferred.</li><li>
Ability to work a flexible schedule including evenings, weekends, and holidays.</li><li>
Familiarity with financial and customer service principles.</li><li>
Basic reading, writing and accounting skills required.</li><li>
Excellent customer service and communication skills needed.</li><li>
Strong interpersonal, communication, and problem solving skills.</li></ul>
EEO Statement:
<div>
Barnes &amp; Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.</div></div>

Baltimore City Community College Assistant Store Manager

Rescom Financial Services

Remote Account Manager Company: Rescom Financial Services Location: Remote (US-based) Employment Type: Full-Time Salary: $84,500 - $145,000 USD per annum Job Overview Rescom Financial Services is seeking a motivated and professional Remote Account Manager to join our dynamic team. This is a full-time, remote position for a candidate who is passionate about building strong client relationships and delivering exceptional service within the financial services sector. As an Account Manager, you will be the primary point of contact for our valued clients, guiding them through their financial journey with expertise and a positive, client-focused approach. You will embody our company ethos of going the extra mile, ensuring every client's experience is paramount. About Rescom Financial Services At Rescom Financial Services, we believe that experience is everything. We are a team of seasoned mortgage professionals dedicated to advising our clients every step of the way. Our success is built on a foundation of professionalism, an upbeat and friendly attitude, and a relentless pursuit of the best possible solutions for our clients. We understand that ours is a people business, and we pride ourselves on making the client experience positive, focused, and centred on achieving specific goals. Responsibilities * Develop and maintain strong, long-lasting relationships with a portfolio of clients. * Act as the lead point of contact for all client account management matters. * Understand client needs and objectives, offering tailored advice and solutions from our range of financial services. * Guide clients through complex processes with clarity and professionalism, ensuring a seamless experience. * Collaborate with internal teams to ensure client requirements are met effectively and efficiently. * Proactively identify opportunities for growth within existing accounts. * Maintain up-to-date knowledge of the mortgage industry, market trends, and relevant regulations. * Prepare reports on account status and deliver regular updates to senior management. Qualifications * Proven work experience as an Account Manager, Key Account Manager, or another relevant client-facing role. * A strong background in the financial services or mortgage industry is essential. * Exceptional communication, interpersonal, and negotiation skills. * A demonstrable ability to build rapport and trust with clients. * Excellent time-management and organisational skills, with the ability to work independently in a remote environment. * A client-centric mindset with a strong focus on delivering outstanding service and results. * Proficiency with CRM software and the MS Office suite.

WFH Account Manager

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