case manager

The H Law Group

We are excited to announce an opportunity for a Case Manager to join our boutique law firm. As a vital member of our team, you will be responsible for managing a portfolio of cases, ensuring they progress efficiently and effectively. If you are a detail-oriented individual with excellent communication skills and a strong passion for justice, we encourage you to apply.Responsibilities:<ul><li>Manage a portfolio of personal injury cases from start to finish.</li><li>Keep clients informed about their case status and progress.</li><li>Assist attorneys with case preparation.</li><li>Ensure timely submission of all necessary documents and filings.</li><li>Maintain accurate and up-to-date case files and documentation.</li><li>Provide exceptional customer service and maintain professionalism.</li><li>Perform other duties as assigned.</li></ul>Requirements:<ul><li>Strong organizational and communication skills.</li><li>Detail-oriented with the ability to manage multiple tasks simultaneously.</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Excellent written and verbal communication skills.</li><li>Proficiency in Google Docs and legal case management software.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to maintain confidentiality and handle sensitive information.</li><li>Passion for justice and a commitment to serving clients.</li></ul>If you are a motivated individual with a passion for law, we encourage you to apply. Our firm offers a competitive salary and benefits package, including health insurance, a Roth IRA, and other benefits. To apply, please submit your resume.We look forward to welcoming a dedicated and enthusiastic Case Manager to our team!Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Job Type: Full-timePay: $19.00 - $23.00 per hourBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Case Manager

Community Services Agency

Company Overview Since 1957, Community Services Agency has been dedicated to delivering vital social services to residents across multiple locations. We recognize that hardship can strike at any time and serve individuals of all ages by providing a safety net that promotes independence and self-sufficiency. Our compassionate team supports a diverse client base, from young families facing economic challenges to elderly individuals seeking companionship.Job Summary Responsible for reaching out to individuals residing in vehicles on streets focusing on encouraging eligible households to join the County of Santa Clara&rsquo;s Community Housing queue and complete assessments to help households get onto the pathway to secure stable housing. Within the City of Mountain View the Homeless Outreach Case Managers works in coordination with the City&rsquo;s Police Department - Neighborhood and Event Services (NES) team. As a part of the case management, help ensure clients are accessing safety-net services including support applying or renewing eligibility for public benefits such as CalFresh, Social Security Disability Insurance, Supplemental Security Insurance (SSI) and information and assistance to supportive services to ensure housing stability.Duties<ul><li>Provide case management to individuals and families.</li><li>Conduct intake assessments and periodic reassessments.</li><li>Develop and monitor individualized case plans with measurable goals.</li><li>Assist clients in accessing public benefits (CalFresh, GA, SSI, SSDI) and community resources including employment, mental health, and legal services.</li><li>Support housing search efforts, housing applications, landlord communication, and housing retention.</li><li>Maintain accurate and timely documentation in Salesforce and Clarity (HMIS) databases.</li><li>Ensure compliance with program requirements and maintain program statistics.</li><li>Conduct outreach as needed, including occasional evenings and weekends.</li><li>Participate in agency programs and events.</li><li>Perform related duties and special projects as assigned.</li></ul>Homeless Services Case Manager<ul><li>Carry a caseload of un-housed individuals and families requiring intensive support.</li><li>Complete vulnerability assessments (e.g., VI-SPDAT) and assist clients in accessing the County Community Housing Queue.</li><li>Enroll and manage clients in UPLIFT (bus pass program).</li><li>Identify and address barriers to supportive housing placement.</li><li>Coordinate access to shelter, transitional housing, and permanent housing placements.</li><li>Provide ongoing stabilization support post-placement.</li></ul>Vehicle Outreach Case Manager<ul><li>Conduct regular field-based outreach to individuals residing in vehicles.</li><li>Build rapport and provide engagement-focused case management.</li><li>Complete vulnerability assessments (e.g., VI-SPDAT) and assist clients in accessing the County Community Housing Queue.</li><li>Identify and address barriers to supportive housing placement.</li><li>Conduct follow-up visits to support housing stability.</li></ul>Homeless Prevention Services Case Manager<ul><li>Maintain a caseload of households at risk of losing housing.</li><li>Conduct risk assessments and coordinate rental and utility assistance.</li><li>Provide budgeting guidance and stabilization planning.</li><li>Collaborate with landlords and service providers to prevent eviction and resolve housing crises.</li></ul>Skills &amp; Competencies<ul><li>Strong interpersonal, listening, and conflict resolution skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to manage multiple priorities, meet deadlines, and maintain professional demeanor under pressure.</li><li>Ability to exercise sound judgment, initiative, and independence in daily tasks.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and ability to learn database platforms.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Social Work, Psychology, or related field preferred; lived experience and/or significant relevant work experience may substitute for formal education.</li><li>Minimum of two years&rsquo; experience providing case management to low-income or vulnerable populations.</li><li>Knowledge of local community resources and public benefit systems.</li><li>Experience working with diverse or historically marginalized communities.</li><li>Bilingual English/Spanish required.</li><li>Valid California Driver&rsquo;s License, reliable vehicle, and current auto insurance.</li><li>Must pass background checks including criminal record, motor vehicle, and credit history.</li><li>Willingness to work flexible hours, including some evenings and weekends.</li></ul>Work environment and Physical Demands:<ul><li>Work is performed primarily in an office environment and the employee in this position is subject to inside environment conditions.</li><li>May be required to lift up to 20 lbs.</li><li>Required sitting 60% of time</li><li>Requires work on computer 60% of time</li><li>Monthly outreach work, which requires standing and walking primarily outside</li><li>Travel by car for this position includes travel independently or as part of a small group 10% of a business week, during some periods. Also, travel by car may include attending meetings representing the agency.</li></ul>Note: This job description outlines the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties or a contract of employment. Responsibilities may evolve with organizational needs.Job Type: Full-timePay: $29.00 - $30.50 per hourExpected hours: 40 per weekBenefits:<ul><li>403(b)</li><li>403(b) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

NORTHEAST COUNSELING SERVICES

<div>
 
 
 Northeast Counseling Services is searching for a caring, compassionate person who desires a rewarding and meaningful employment life helping people with mental health issues take charge of their lives and become productive citizens. Case management work is done in communities settings, not in offices.
 
 
 
 
 
 The Blended Case Manager works with the serious and persistently mentally ill population, using a strength-based perspective, to assist clients to obtain necessary services and support. The primary goal is to empower the client to identify their needs and choose the resources to fulfill them.
 
 
 
 
 
 Requirements: Bachelor's degree with major course work in human services or other related social sciences.
 
 
 
 
 
 
 Must maintain a valid PA Driver's license.
 
 
 
 
 
 
 
 Generous benefit package inclusive of health insurance, 401k, paid leave &amp; holidays, and more:
 
 
 
 
 <ul>
 
 <li>
 
 
 Vision insurance is offered at NO COST to the employee.
 
 
 </li>
 
 <li>
 
 
 $2500 added remuneration for bilingual ability.
 
 
 </li>
 
 <li>
 
 
 Added remuneration per year of experience
 
 
 </li>
 
 </ul>
 
 
 
 EOE
 
 
 
 
 
 Job Type: Full-time
 
 
 
 
 
 Pay: Starting at $33,000.00 per year
 
 
 
 
 
 Benefits:
 
 
 
 <ul>
 
 <li>
 
 401(k)
 
 </li>
 
 <li>
 
 Dental insurance
 
 </li>
 
 <li>
 
 Employee assistance program
 
 </li>
 
 <li>
 
 Flexible schedule
 
 </li>
 
 <li>
 
 Health insurance
 
 </li>
 
 <li>
 
 Life insurance
 
 </li>
 
 <li>
 
 Paid time off
 
 </li>
 
 <li>
 
 Eight (8) Paid Holidays
 
 </li>
 
 <li>
 
 Retirement plan
 
 </li>
 
 <li>
 
 Vision insurance
 
 </li>
 
 </ul>
 
 
 
 Education:
 
 
 
 <ul>
 
 <li>
 
 Bachelor's (Required)
 
 </li>
 
 </ul>
 
 
 
 License/Certification:
 
 
 
 <ul>
 
 <li>
 
 Driver's License (Required)
 
 </li>
 
 </ul>
 
 
 This position requires the successful completion of an FBI Clearance, PA Criminal Clearance and Child Abuse Clearance.&nbsp;
</div>

DPL Financial Partners

<div>Job Title: Case Manager
Department: Life Insurance Desk/Sales
Reports To: VP- Insurance Solutions
Location: Louisville, KY
Employment Type: Full-Time 
Position Summary:
We are seeking a detail-oriented, proactive Life Insurance Case Manager to join our dynamic team. The Case Manager will be responsible for overseeing and facilitating all aspects of the new business life insurance process from application to policy issue. This role is essential in providing outstanding support to independent financial professionals, insurance advisors, and internal teams, ensuring that cases are processed accurately and efficiently.
Key Responsibilities:<ul><li>
Manage the full lifecycle of life insurance applications, from submission through policy issue, for multiple carriers.</li><li>
Serve as the primary point of contact for advisors, carriers, and internal stakeholders regarding case status and requirements.</li><li>
Review and ensure accuracy and completeness of submitted applications and supporting documentation.</li><li>
Order and track requirements such as medical exams, APS reports, and financial documentation.</li><li>
Communicate regularly with carriers to monitor case progress, address outstanding requirements, and resolve issues.</li><li>
Update case management systems and CRM tools with accurate and timely information.</li><li>
Provide exceptional customer service by responding promptly to inquiries from advisors, their staff, and their clients.</li><li>
Collaborate with internal underwriting and sales teams to facilitate smooth case processing and placement.</li><li>
Maintain a thorough understanding of carrier products, underwriting guidelines, and regulatory compliance.</li><li>
Escalate issues appropriately to ensure timely resolution and client satisfaction.</li></ul>
Qualifications:<ul><li>
Required:</li><li><ul><li>
1&ndash;2 years of customer service experience, ideally in a sales-driven or client-focused environment.</li><li>
Proven ability to manage multiple cases and deadlines in a fast-paced, high-volume environment.</li><li>
Excellent verbal and written communication skills, with a strong focus on customer service and relationship management.</li><li>
Highly organized and detail-oriented, with the ability to track case requirements and follow through to completion.</li><li>
Comfortable working independently and collaborating with internal teams and external partners.</li><li>
Must obtain Case Manager certification (such as those offered by NAIFA or LOMA) within the first 6 months of employment, if not already held.</li></ul></li><li>
Preferred:</li><li><ul><li>
Experience with multiple life insurance carriers and platforms.</li><li>
Proficient in using case management systems and platforms such as iPipeline, SmartOffice, Agency Integrator, or similar tools.</li><li>
LOMA or industry certifications a plus.</li><li>
Bachelor's degree in business, communications, Hospitality, Human Resources, or a related field.</li><li>
Life and Health Insurance License preferred</li></ul></li></ul>
Personal Attributes:<ul><li>
Detail-oriented, with a strong commitment to accuracy and quality in all aspects of work.</li><li>
Client-focused, with a proactive, service-minded approach to supporting agents, advisors, and internal teams.</li><li>
Strong communicator, able to explain complex information clearly and professionally in both written and verbal formats.</li><li>
Adaptable and resilient, comfortable working under pressure and adjusting to changing priorities or carrier guidelines.</li><li>
Problem-solver, with the ability to think critically, troubleshoot issues, and escalate when necessary to meet deadlines.</li><li>
Team player, with a collaborative mindset and a willingness to support others to achieve departmental and company goals.</li><li>
Discreet and professional, maintaining confidentiality and demonstrating integrity in handling sensitive client and policy information.</li></ul>
Compensation &amp; Benefits:<ul><li>
Competitive salary based on experience</li><li>
Health, dental, and vision insurance</li><li>
401(k) with company match</li><li>
Paid time off and holidays</li><li>
Opportunities for professional development and industry education</li></ul></div>

SimpleCiti

<div>Fort Morgan is seeking an experienced Personal Injury Case Manager to oversee pre-litigation files from intake through demand. This role manages insurance communication, liability development, medical coordination, lien handling, and consistent client contact to advance cases efficiently and maximize value.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Contact new clients promptly and confirm case details
</li><li>Review intake materials and obtain missing documentation
</li><li>Open insurance claims and verify coverage
</li><li>Establish and document liability
</li><li>Obtain accident reports and supporting evidence
</li><li>File required government notices
</li><li>Coordinate and monitor medical treatment
</li><li>Retrieve and review medical records and bills
</li><li>Identify and track statutory liens
</li><li>Monitor provider balances
</li><li>Handle property damage and rental claims
</li><li>Provide regular client updates
</li><li>Prepare medical summaries and demand packages
</li><li>Draft demand letters for attorney review
</li><li>Maintain case system updates and track deadlines</li>
</ul>
Requirements<ul>
<li>
2+ years of personal injury pre-litigation experience
</li><li>Experience managing cases from intake through demand
</li><li>Knowledge of California insurance and claim procedures
</li><li>Experience communicating with adjusters and providers
</li><li>Familiarity with medical records and lien processes
</li><li>Ability to manage a high-volume caseload
</li><li>Strong organizational and communication skills</li></ul></div>

Rescue Mission Alliance

<div>Organization
The Rescue Mission Alliance (RMA) is a Christian non-profit organization that has been serving the less fortunate in Southern California through emergency and long-term rehabilitation services since 1972. RMA partners with local churches to meet the spiritual needs of the people we serve.
Summary:
The Case Manager is a vital role within our faith-based recovery program, providing comprehensive support and guidance to men overcoming addictions, homelessness, and other life setbacks. This position involves leading clients through the entirety of our Life Recovery Program, which utilizes the Genesis Process for relapse prevention. The Case Manager will work closely with clients to facilitate their development in recovery, vocational training, life skills, relationship reconciliation, and spiritual growth, ultimately preparing them for a successful return to independent living with a strong, healthy community, job skills, financial stability, employment, and housing. This is a part-time, non-exempt position reporting to the Program Manager.
Essential Duties and Responsibilities:<ul><li>
Actively oversee a caseload of residents in the Life Recovery Program (avg. 15) by providing comprehensive case management and support across all program stages until exit from the program.</li><li>
Lead residents through the Genesis Process for relapse prevention, ensuring a thorough understanding and application of its principles.</li><li>
Develop and implement individualized recovery plans in collaboration with residents, addressing their specific needs and goals.</li><li>
Monitor resident progress, providing ongoing support, encouragement, and accountability.</li><li>
Facilitate Process Group sessions on Genesis Process and recovery topics such as relapse prevention, life skills, anger management, and conflict resolution.</li><li>
Connect residents with appropriate resources and services, including vocational training, educational opportunities, employment assistance, housing options, and community support groups.</li><li>
Assist residents in developing essential life skills, such as budgeting, time management, and communication.</li><li>
Support residents in their efforts to reconcile with family members and build healthy relationships.</li><li>
Provide spiritual guidance and support, fostering clients' spiritual growth and connection with the Christian faith.</li><li>
Document resident progress accurately and maintain confidential records.</li><li>
Participate in regular staff meetings and training sessions.</li><li>
Uphold the mission, values, and policies of Rescue Mission Alliance Ventura County.</li><li>
Hold residents to the RMA Way Corrective Action Plan, informing the Program Manager as necessary.</li></ul>
Qualifications:<ul><li>
Strong and active Christian faith, with a commitment to sharing the Gospel and supporting clients' spiritual development.</li><li>
Demonstrated experience in case management, social work, or a related field, preferably in a residential recovery setting.</li><li>
Knowledge of addiction, homelessness, and related issues.</li><li>
Familiarity with the Genesis Process or a willingness to be trained in its implementation.</li><li>
Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with clients from diverse backgrounds.</li><li>
Strong organizational and time-management skills, with the ability to manage a caseload effectively.</li><li>
Empathetic and compassionate nature, with a genuine desire to help others.</li><li>
Goal-oriented and results-driven, with a focus on empowering clients to achieve their full potential.</li><li>
Ability to work independently and as part of a team.</li><li>
Proficiency in computer skills, including Microsoft Office Suite and client database systems.</li><li>
Valid driver's license and insurability.</li></ul>
Preferred Qualifications:<ul><li>
Bachelor's degree in social work, counseling, or a related field.</li><li>
Experience working with men in recovery.</li><li>
Bilingual in English and Spanish would be helpful.</li></ul> 
Software<ul><li>
PC knowledge including Excel, Word, Outlook, Raiser&rsquo;s Edge, Mission Tracker, Canva or similar software preferred.</li></ul>
Work Environment
Although this position functions to a large degree in an office setting, as a part of normal duties this position will be in locations with an at-risk population where errant behavior and risk of infectious disease may be present, as well as commercial settings where medium duty equipment may be in use, such as forklifts and bailers. Appropriate safety considerations will be required to avoid illness or injury.</div>

System One

<div>
 
 
 
 
 
 
 LA&rsquo;s leading non profit agency serving the homeless population is looking for a Case Manager to join their busy team.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 
 The Case Manager is responsible for screening and eligibility, service coordination, and triage for families/Singles seeking services through the Coordinated Entry System for Families/Singles.
 
 
 
 
 
 
 
 
 
 
 
 Essential Functions
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Coordinate with other project staff and partners to provide housing placement services and supportive services to facilitate client&rsquo;s successful transition to permanent housing and coordinate services to foster housing stability during and beyond Time Limited subsidy.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for a caseload of families/Singles ratio (1:35).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for completing monthly follow-ups with families/singles according to caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must create the participant&rsquo;s record in HMIS at the same time the participant is determined to meet program eligibility requirements and enrollments.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete monthly follow-ups (Home, Phone, or Office) with assigned clients from caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update the participant&rsquo;s housing status within twenty-four hours of any change.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update information, track services (i.e., Housing Stability Plan creation/updates) and referrals, and complete case notes on services provided to the participant within 24 hours following the provision of the services.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Enter all client contact Data into Clarity within 24 hrs. of meeting with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Case Notes to be entered within 24 hours in DAP (Data, Assessment, Plan) form.&nbsp; Additionally, case notes will be detailed and grammatically correct.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Daily Deliverables Report (When working remotely/ if applicable)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Productivity Reports weekly at close of business to direct leads/supervisor on Fridays.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the Housing Team to locate housing and secure housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients apply for units and attend landlord interview with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the client to complete an individualized housing plan and budget to ensure household can sustain housing after the subsidy.&nbsp; Housing Plans must be completed at initial assessment and signed by both the client and staff.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete and update the Monthly Summary Reports and upload them into CLARITY.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Update Status Assessment as needed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Upload the Housing Stability Plans and add the Service and case note that coincide.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Attend weekly/monthly case conference meetings.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Verify program eligibility documents prior to program enrollment and at the time of financial assistance request submission.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate and coordinate with DMH, DPSS, LAUSD, WorkSource, and SUD providers.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients with identifying the most appropriate housing intervention.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Coordinate with other staff and collaborative partners to provide ancillary services to achieve housing stability; follow-up with clients weekly, at minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move in assistance.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare project reports in accordance with funding requirements.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare reports in accordance with program requirements and Division policies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Conduct criminal background checks on all pre-eligible applicants and household members over 13 years of age. (LACDA documentation, when available)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with external agencies for potential long-term subsidies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Internal and external referral linkage.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Monthly Field/Home visits or as needed.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Experience, Skills, Education, and Abilities:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 2+ years of job-related experience working with homeless individuals and families.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Bilingual Spanish (read, write and speak)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 HMIS a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management, and documentation.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience working with homeless families and children, DCFS as well as an experience with placing homeless families into permanent housing.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 LA&rsquo;s leading non profit agency serving the homeless population is looking for a Case Manager to join their busy team.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 
 The Case Manager is responsible for screening and eligibility, service coordination, and triage for families/Singles seeking services through the Coordinated Entry System for Families/Singles.
 
 
 
 
 
 
 
 
 
 
 
 Essential Functions
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Coordinate with other project staff and partners to provide housing placement services and supportive services to facilitate client&rsquo;s successful transition to permanent housing and coordinate services to foster housing stability during and beyond Time Limited subsidy.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for a caseload of families/Singles ratio (1:35).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for completing monthly follow-ups with families/singles according to caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must create the participant&rsquo;s record in HMIS at the same time the participant is determined to meet program eligibility requirements and enrollments.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete monthly follow-ups (Home, Phone, or Office) with assigned clients from caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update the participant&rsquo;s housing status within twenty-four hours of any change.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update information, track services (i.e., Housing Stability Plan creation/updates) and referrals, and complete case notes on services provided to the participant within 24 hours following the provision of the services.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Enter all client contact Data into Clarity within 24 hrs. of meeting with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Case Notes to be entered within 24 hours in DAP (Data, Assessment, Plan) form.&nbsp; Additionally, case notes will be detailed and grammatically correct.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Daily Deliverables Report (When working remotely/ if applicable)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Productivity Reports weekly at close of business to direct leads/supervisor on Fridays.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the Housing Team to locate housing and secure housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients apply for units and attend landlord interview with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the client to complete an individualized housing plan and budget to ensure household can sustain housing after the subsidy.&nbsp; Housing Plans must be completed at initial assessment and signed by both the client and staff.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete and update the Monthly Summary Reports and upload them into CLARITY.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Update Status Assessment as needed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Upload the Housing Stability Plans and add the Service and case note that coincide.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Attend weekly/monthly case conference meetings.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Verify program eligibility documents prior to program enrollment and at the time of financial assistance request submission.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate and coordinate with DMH, DPSS, LAUSD, WorkSource, and SUD providers.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients with identifying the most appropriate housing intervention.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Coordinate with other staff and collaborative partners to provide ancillary services to achieve housing stability; follow-up with clients weekly, at minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move in assistance.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare project reports in accordance with funding requirements.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare reports in accordance with program requirements and Division policies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Conduct criminal background checks on all pre-eligible applicants and household members over 13 years of age. (LACDA documentation, when available)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with external agencies for potential long-term subsidies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Internal and external referral linkage.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Monthly Field/Home visits or as needed.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Experience, Skills, Education, and Abilities:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 2+ years of job-related experience working with homeless individuals and families.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Bilingual Spanish (read, write and speak)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 HMIS a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management, and documentation.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience working with homeless families and children, DCFS as well as an experience with placing homeless families into permanent housing.
 
 
 
 
 
 
 </li>
 </ul>
 
 Ref: #231-Eng Tampa
</div>

Search 10000+ Case manager jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 case manager jobs Near Me

Case Manager

Case Manager

Case Manager

Case Manager

Case Manager

Case Manager

Case Manager