case manager

DeCoach Recovery Centre

<div><div><p><b>Job Description</b></p><div><div><div><div><div><div><div><p>
DeCoach Recovery is a leading addiction treatment center dedicated to providing comprehensive and compassionate care to individuals struggling with substance use disorders. We offer a range of evidence-based treatments and therapies tailored to each patient's unique needs, with a focus on long-term recovery and wellness.</p><p></p><p><b><br>
Job Summary: </b>We are currently hiring for a Case Manager to work at our Fairborn location. The Case Manager is responsible for providing <b>direct client services</b> that address individual client needs including <b>linkage to resources</b>, development of activities of <b>daily living skills</b>, advocacy, and support towards personal recovery goals. This position has the potential to utilize flex hours to best serve the needs of our clients.</p><p><b>
Responsibilities:</b></p><ul><li>
Provides <b>case management</b> under clinical supervision to adults with substance use and mental health disorders</li><li>
Services are mostly <b>community based</b> to meet clients where they are and require the use of a company vehicle that is properly insured</li><li>
Requires excellent <b>communication skills</b> to help facilitate client care</li><li>
Obtain the following therapeutic services as determined by the Treatment Team and specified in the client&rsquo;s Individual Treatment Plan: Individual and group case management services, community activities, facility visits, vocational training, and coordination of care</li><li>
Comply with all new and <b>current policies</b> and procedures of DeCoach Rehabilitation Centre</li><li>
Work with administrative/team managers to improve the <b>quality of services</b> through on-going studies of existing services, and needs assessment for improvement and revisions</li><li>
Direct knowledge of <b>behavioral health issues</b>, correct documentation procedures, and current therapeutic methods.</li></ul><p>
 <b>Qualifications:</b></p><ul><li>
Graduate from an <b>accredited college/university </b>or High School</li><li>
Minimum of one year experience in a <b>behavioral health</b> or related field.</li></ul><p><b>
Benefits:</b></p><ul><li>
Medical, Dental, &amp; Vision Heath Insurance</li><li>
Company Paid Life Insurance</li><li>
Affiliated with the STAR program, assist employees in paying off student loans</li><li>
Tuition Reimbursement program</li><li>
Paid Time-Off</li><li>
6 paid Holidays off</li></ul></div></div></div></div></div></div></div></div><br>
8-4:30</div>

Case Manager

Phoenix Group Home

<div><div><b>TITLE: </b>Case Manager, Behavioral Health <b>RESPONSIBLE TO: </b>Regional Leadership <b>WORK AREA: </b>Outpatient sites and Community</div><div><b>
SUMMARY: </b>The Case Managers primary role, under the direction of Regional Leadership and the Case Manager Supervisor, is to provide support and coordinating services based on client needs and treatment plans. The case manager will actively engage in a professional, collaborative process to support our clients' mental and physical health needs. As a Case Manager, you will assess, plan, implement, coordinate, monitor, advocate, and evaluate the options and services required to promote health, quality, and cost-effective outcomes for our clients, ensuring patient safety and adherence to quality care standards.</div><div></div><div><br>
In this role, you will work closely with other care team members to plan, link, advocate, coordinate, and monitor client care. This collaboration will help clients access a wide range of resources, including but not limited to health services, financial assistance, housing, employment, education, and social services. The Case Manager is also responsible for successfully managing their caseload and communicating with the treatment team as it relates to Case Management across various disciplines.</div><div></div><div><b><br>
BLOODBORNE PATHOGEN CATEGORY I: </b>Tasks with actual blood/body fluid exposure are not included in this position&rsquo;s duties as the job requires therapeutic counseling only.</div><div></div><h1 class="jobSectionHeader"><b><br>
DUTIES AND RESPONSIBILITIES</b></h1><div></div><h3 class="jobSectionHeader"><b><br>
Day-To-Day Responsibilities</b></h3><div><ul><li>
Act as a liaison between the therapist, other care team members, client, and client's family to coordinate the best care.</li><li>
Arrange family visits, coordinate transportation, and ensure clients' needs are met.</li><li>
Maintain clear and ongoing communication between the family, referral source, and Path Behavioral Healthcare.</li><li>
Attend court hearings as appropriate.</li><li>
Ensure documentation and billing adhere to policy, Path Behavioral Healthcare standards of practice, and all applicable compliance standards within the EHR system.</li><li>
Maintain compliance with chart/documentation audit criteria, billing reviews, and Phase System of Care requirements.</li><li>
Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment.</li><li>
Facilitate individual and group meetings as assigned.</li><li>
Serve on agency quality assurance or other committees as assigned.</li><li>
Facilitate the further development of daily living skills if identified by the client and/or parent or guardian. Address and resolve client/guardian concerns in a timely manner.</li><li>
Oversee the implementation of the individual plan of service, supporting the client's aspirations, goals, and desires for optimizing independence, promoting recovery, and developing and maintaining natural support systems.</li><li>
Ensure ongoing client participation in discussions of their plans, goals, and status.</li><li>
Identify and address gaps in service, as well as monitor under and over-utilization of authorized services.</li><li>
Identify and assist in business development/referral source communication and collaboration efforts.</li><li>
Coordinate and assist the client in crisis intervention and discharge planning, including community support systems following hospitalization.</li><li>
Maintain an organized practice and schedule, be at work on time and ready to work, and leave work at the completion of client care responsibilities.</li><li>
Reduce client rescheduling by informing the appropriate person of time off work.</li><li>
Maintain strict compliance with HIPAA guidelines, confidentiality agreements, billing and coding guidelines, and company policy.</li><li>
Maintain a demeanor of positive professionalism and serve as a model for others to exemplify the mission and vision of Path Behavioral Healthcare.</li></ul></div><div></div><h3 class="jobSectionHeader"><b><br>
Coordination of the Individual Support Plan (ISP)</b></h3><div><ul><li>
Services identified in the ISP.</li><li>
Assistance with accessing natural support systems in the community.</li><li>
Coordination with formal community services and systems.</li><li>
System monitoring.</li><li>
Coordination and assistance in crisis management and stabilization.</li><li>
Client advocacy and outreach.</li><li>
Seek education and training specific to client care; provide client education.</li><li>
Mental health interventions addressing symptoms, behaviors, thought processes, etc., to help clients eliminate barriers to seeking or maintaining education and employment.</li><li>
Activities that increase the client's capacity to positively impact their environment.</li><li>
Assume additional duties as assigned by the Case Manager Supervisor or Regional Leadership.</li></ul></div><p><br>
</p><h1 class="jobSectionHeader"><b>QUALIFICATIONS</b></h1><div></div><div><b><i><br>
Education: </i></b>Candidate must have a High School Diploma or GED. Bachelor&rsquo;s degree is preferred.</div><div></div><div><b><i><br>
Experience: </i></b>Candidates must have a minimum of 3 years of case management experience.</div><div></div><div><b><i><br>
Physical Effort: </i></b>This position requires the ability to work under stressful conditions and to work irregular hours.</div><div></div><div><b><i><br>
Communication Skills: </i></b>Candidates must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.</div><div></div><div><b><i><br>
Interpersonal Skills: </i></b>The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare.</div><div><b><i>
Essential Technical/Motor Skills: </i></b>Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.</div><div></div><div><b><i><br>
Background: </i></b>The candidate must pass all federal and state background checks, including a clean Motor Vehicle Record. Educational and work history will be confirmed in compliance with company policies.</div></div>

Chicago Public Schools

<div><div><b>Case Manager</b><div>
</div><b>
Job Number:</b> <b>P168885</b><div>
</div></div><div><b>
Posting Date</b><b>:</b> Jul 10, 2026, 1:17:19 PM</div><div><b>
Primary Location</b><b>:</b> West Side-1313 South Sacramento Drive (Collins Acad STEAM High School)</div><div></div><div><b>
Salary Range</b><b>:</b> $64,469.94 to $82,839.39</div><div></div><div><div><br>
</div><b>
JOB DESCRIPTION -</b><div></div><div><br>
Case Manager Position</div><div><br>
The Chicago Public Schools (CPS) has set ambitious goals to ensure that every child&mdash;in every school and every neighborhood&mdash;has access to a world-class learning experience from birth, resulting in graduation from high school college- and career-ready. In alignment with the mission of the Office of Diverse Learner Supports and Services (ODLSS), our schools strive to provide high quality and specially designed instructional supports and services for all students with disabilities within their least restrictive environment. We work collaboratively with the goal of improving the academic achievement of all students with disabilities by ensuring they receive meaningful and relevant access to grade level core instruction within their school.</div><div><br>
The Case Manager position is solely committed to fulfilling the responsibilities indicated below. This position differs from a person at the school being assigned the duty/role of Case Manager that allows for the receipt of a stipend. The Case Manager position does not include a stipend.</div><div><br>
The Case Manager position will be held accountable for the following responsibilities:</div><ul><li><div>
Serving as the local school district representative at all required meetings under the IDEA and serving as the 504 Coordinator for all meetings under Section 504</div></li><li><div>
Fulfilling all the Roles &amp; Responsibilities delineated in the ODLSS Procedural Manual for the local school district representative</div></li><li><div>
Ensuring all IDEA and Section 504 timelines are met</div></li><li><div>
Ensuring that all parental notices and consents for Full and Individual Evaluations and placements are processed and provided in the native language where feasible and placed in the student temporary files</div></li><li><div>
Sending parents/guardians copy of draft IEP materials and if applicable paraprofessional, ESY ,and Learning Environment Intervention forms, along with copies of all other conducted evaluations and any other collected data at least five school days prior to the meeting</div></li><li><div>
Ensuring an interpreter is invited to all IEP and 504 conferences (including initial and reevaluation eligibility determination meetings, and annual reviews) for parents who are limited English proficient</div></li><li><div>
Coordinating all referrals for a Full and Individual Evaluation (FIE) to ensure that all required components are addressed and that the process is completed within 60 school days after receiving signed parental consent, including but not limited to, referrals for Assistive Technology/Alternative-Augmentative Communication evaluations or functional behavioral assessments (FBAs)</div></li><li><div>
Convening and chairing IEP and 504 conferences (including initial and reevaluation eligibility determination meetings, and annual reviews) and acting as the District Representative</div></li><li><div>
Ensuring that IEP teams are utilizing qualitative and quantitative data when making service decisions in the development of an IEP</div></li><li><div>
Finalizing each student&rsquo;s IEP or 504 Plan in the SSM at the meeting and providing the student&rsquo;s parents/guardians with a copy</div></li><li><div>
Ensuring that all relevant student data is entered into SSM in a timely manner</div></li><li><div>
Arranging special education and related services for a student within the school in accordance with the students IEP and contacting ODLSS to arrange assignment in another school if necessary to implement the IEP</div></li><li><div>
Consulting with the ODLSS District Representative regarding students who require low-incidence services or regarding problems that develop in the implementation of procedures</div></li><li><div>
In collaboration with the principal, overseeing and ensuring the implementation of all IEPs and 504 Plans for each student with disabilities in the school</div></li><li><div>
Training and supporting school staff regarding the implementation of the IDEA and Section 504 requirements</div></li><li><div>
Attending all ODLSS professional development and meetings targeted at supporting the case manager/local school district representative</div></li><li><div>
Assisting the school&rsquo;s scheduler/programmer with programming all students with disabilities in accordance with their IEPs</div></li><li><div>
In collaboration with the principal, scheduling paraprofessionals in accordance with students&rsquo; IEPs and 504 Plans</div></li></ul><div><b><br>
In order to be successful and achieve the above responsibilities, the Case Manager, must possess the following qualifications, as described:</b></div><div><b><br>
Type of Education:</b></div><ul><li><div><br>
Completion of a Bachelor&rsquo;s or Master&rsquo;s degree in special education or a Master&rsquo;s degree in educational administration</div></li><li><div>
A valid Professional Educator License (PEL) in one of the following areas: Special Education (PK-Age 21) endorsement or School Support Personnel endorsement with a supervisory endorsement</div></li></ul><div><b><br>
Type of Experience and Number of Years</b>:</div><ul><li><div><br>
Two or more years of experience in special education</div></li></ul><div><b><br>
Knowledge, Skills, and Abilities</b>:</div><ul><li><div><br>
Expertise in special education curriculum and service provision</div></li><li><div>
Knowledge of general education curriculum</div></li><li><div>
Demonstrated understanding of the individual needs of students with disabilities from a variety of language and cultural backgrounds</div></li><li><div>
Strong knowledge of federal and state laws and regulations regarding the delivery of special education and related services</div></li><li><div>
Knowledge and understanding of CPS resources</div></li><li><div>
Knowledge of intervention and assessment strategies for disabled and non-disabled students</div></li><li><div>
Knowledge of multi-tiered systems of support (MTSS or RTI)</div></li><li><div>
Ability to establish and maintain effective working relationships with administrators, staff, students, parents, governmental and community agencies, and employers</div></li><li><div>
Ability to problem-solve, work on a team, use data to guide work, and clearly communicate to multiple stakeholders</div></li><li><div>
Demonstrated expertise in customer service, consensus building, and use of problem solving skills and strong written, verbal, presentation, and interpersonal communication skills</div></li></ul></div><div></div><div><div><br>
</div><div>
<b>Benefits</b>:
</div><div><b>Health &amp; Wellness: Your Care, Your Choice</b>
</div><div><i>CPS is committed to providing comprehensive health coverage to our employees and their eligible dependents. You'll have access to a variety of choices to best fit your needs:</i>
</div><ul><li>Medical Plan Options
</li><li>Pharmacy
</li><li>Dental
</li><li>Vision
</li><li>Behavioral Health &amp; EAP
</li><li>Employee Wellness Program
</li></ul><div><b>Financial Security: Planning for Today and Tomorrow</b>
</div><div><i>We understand the importance of financial stability, which is why CPS offers strong retirement and savings options:</i>
</div><ul><li>Basic Life Insurance
</li><li>Life and Disability Insurance
</li><li>Pension Plans
</li><li>Supplemental Retirement Plans (403(b) and 457(b))
</li><li>Flexible Spending Accounts (FSAs)
</li><li>Spot Pet Insurance
</li></ul><div><b>Work-Life Balance: Supporting Your Personal and Professional Life</b>
</div><div><i>CPS values the well-being of its employees and offers competitive paid time off policies:</i>
</div><ul><li>Paid Leave
</li><li>Sick Leave
</li><li>Vacation Days
</li><li>Parental Leaves
</li><li>Short-Term Disability
</li><li>Religious Holidays
</li><li>Leaves
</li></ul><div><i>Reference the </i><i>Chicago Public Schools: A Comprehensive Benefits Overview</i><i> or the </i><i>benefits handbook</i><i> for comprehensive details.</i></div></div></div>

Morgan & Morgan

<div><div><p>At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.</p></div><p><b>
Summary</b></p>
<p>
We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Daily interaction with existing and potential clients, via telephone and in person.</li>
<li>Order medical records from providers and communicate with clients and providers during the course of treatment.</li>
<li>Obtain documents necessary to support injury and/or liability positions</li>
<li>Interact with insurance carriers and healthcare providers to secure records and account balances</li>
<li>Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers</li>
<li>Work directly with multiple coworkers involved in the management and support of case files</li>
<li>Maintain organized case files.</li>
<li>Prepare comprehensive demands and assemble support for submission to carriers</li>
<li>Interact with attorneys and present case synopsis when required</li>
<li>Manage case files from intake to closing under the direction of an attorney</li>
<li>
<div>Performs other related duties as assigned to meet the needs of the business.</div>
</li>
</ul><p><b>Qualification</b></p>
<ul>
<li>Bachelor's degree (preferred)</li>
<li>Prior experience as a Personal Injury Case Manager preferred.</li>
<li>At least 2 years of working in a legal position or insurance adjuster experience preferred.</li>
<li>Negotiating skills.</li>
<li>Ability to be a team player and follow procedures.</li>
<li>Proactive interaction with clients, insurance companies and medical providers.</li>
<li>Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.</li>
<li>Highly organized with the ability to juggle multiple deadlines in a fast-paced environment</li>
<li>Strong writing and communication skills along with attention to detail</li>
<li>Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.</li></ul><br>
<p></p>
<p><i>
This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.</i></p><br>
<p></p>
<p>
#LI-MP1</p><div><p><b>
Benefits</b></p>
<p>
Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.</p>
<p><b>
Equal Opportunity Statement</b></p>
<p>
Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p>
<p><b>
E-Verify</b></p>
<p>
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
</p><p><b>Privacy Policy</b></p>
<p>
Here is a link to Morgan &amp; Morgan's privacy policy.</p></div></div>

<div><div><p>At Morgan &amp; Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.</p></div><p><b>
Summary</b></p>
<p>
We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Daily interaction with existing and potential clients, via telephone and in person</li>
<li>Order medical records from providers and communicate with clients and providers during the course of treatment</li>
<li>Obtain documents necessary to support injury and/or liability positions</li>
<li>Interact with insurance carriers and healthcare providers to secure records and account balances</li>
<li>Work directly with multiple coworkers involved in the management and support of case files</li>
<li>Maintain organized case files</li>
<li>Prepare comprehensive demands and assemble support for submission to carriers</li>
<li>Interact with attorneys and present case synopsis when required</li>
<li>Manage case files from intake to closing under the direction of an attorney</li>
<li>Performs other related duties as assigned to meet the needs of the business</li>
</ul>
<p><b>Qualification</b></p>
<ul>
<li>Bachelor's degree (preferred)</li>
<li>Prior experience as a Personal Injury Case Manager preferred</li>
<li>At least 2 years of working in a legal position or insurance adjuster experience preferred</li>
<li>Ability to be a team player and follow procedures</li>
<li>Proactive interaction with clients, insurance companies and medical providers</li>
<li>Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision</li>
<li>Highly organized with the ability to juggle multiple deadlines in a fast-paced environment</li>
<li>Strong writing and communication skills along with attention to detail</li>
<li>Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm</li>
<li><b>This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.</b></li></ul><br>
<p></p>
<p>
#LI-EL1</p><div><p><b>
Benefits</b></p>
<p>
Morgan &amp; Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.</p>
<p><b>
Equal Opportunity Statement</b></p>
<p>
Morgan &amp; Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p>
<p><b>
E-Verify</b></p>
<p>
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
</p><p><b>Privacy Policy</b></p>
<p>
Here is a link to Morgan &amp; Morgan's privacy policy.</p></div></div>

Chief Seattle Club

<div><div><div><p>Job Title: Case Manager</p><p><br>
Effective Date: 7/1/26</p></div><div><p><br>
Reports to: Program Manager</p><p><br>
Pay Range: $30.68 - $37.29</p></div><div><p><br>
Status: Full Time Part Time Regular Temporary</p><p><br>
FLSA: Exempt Non-Exempt</p></div></div><p><b><br>
Job Summary:</b></p><p>
Chief Seattle Club provides permanent, affordable, and supportive housing to residents (Native American/Alaska Native) at our facilities. Along with housing comes wrap-around support services to help residents live healthy and sustainable lives.</p><p>
Under the direction of the Program Manager, the Case Manager works in permanent supportive housing with the Support Assistants and residents on supporting life at our housing sites, which includes culturally adaptive wrap-around services.</p><p>
Goals and objectives are established and evaluated by the Program Manager, Residential Services Director, and Supportive Housing Director. This position requires on-site work.</p><p><b>
Essential Job Functions:</b></p><ul><li>
Preliminary screening with current residents of the community to assess needs (housing, employment, education, domestic violence advocacy, mental &amp; spiritual health, substance abuse treatment, health, parenting referrals).</li><li>
Provide referrals to outside agencies or organizations to resolve barriers to basic needs.</li><li>
Assist members in creating goals or an action plan and continually follow up with residents.</li><li>
Work with other CSC staff to deliver support services.</li><li>
Assist with residents and the Advocate team with move-in/move-out inspections as needed.</li><li>
Coordinate and network with fellow case managers to develop any necessary new resources.</li><li>
Maintain and complete necessary documentation through client tracking system such as HMIS/Clarity or Agency.</li><li>
Create and report monthly data/statistics to Program Manager for Board reports.</li><li>
Participate in staff/team meetings.</li><li>
Participate in residential activities and events.</li><li>
Support Advocates with any resident needs.</li><li>
Support and maintain a therapeutic and healing work environment.</li><li>
Create and maintain resident files in secure areas such as file cabinets and/or a Cloud platform.</li><li>
Assist the Program Manager with any move-ins/move-outs.</li><li>
Actively participate in safety-related activities, including attending safety trainings, adhering to safety protocols, and serving as a member of the organization&rsquo;s safety committee to ensure a safe environment for staff and clients.</li><li>
Perform other duties as assigned.</li></ul><p><b>
Knowledge, Skills and Abilities Required</b><b>:</b></p><ul><li>
Bachelor&rsquo;s degree in social work, Human Services, Psychology, or a related field (master&rsquo;s degree preferred).</li><li>
Minimum 2 years case management experience working with vulnerable populations and/or working in a non-profit social service setting.</li><li>
Basic knowledge of computers and Microsoft Office 365.</li><li>
Knowledge of current policies, laws and rights around housing.</li><li>
High degree of discretion and excellent judgment.</li><li>
Ability to handle complaints/conflicts in a calm and professional manner.</li><li>
Strong crisis intervention skills with the ability to prioritize and handle multiple tasks under stressful conditions.</li><li>
Must have a strong understanding of historical and intergenerational trauma among Indigenous communities.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Excellent time management skills with a proven ability to meet deadlines.</li><li>
Excellent verbal and written communication skills.</li></ul><p><b>
Licenses/Certifications/Training:</b></p><ul><li>
Formal professional de-escalation training</li></ul><ul><li>
CPR/First Aid</li><li>
Bloodborne Pathogen certification</li><li>Employees without this certification will need to complete these certifications upon hire<b>.</b></li></ul><p><b>
Physical Requirements:</b></p><ul><li>
Ability to sit, stand, and walk for extended periods while working with clients and staff.</li><li>
Frequent use of a computer, phone, and other standard office equipment.</li><li>
May require occasional lifting (up to 20 lbs.).</li></ul><p><b>
Work Environment:</b></p><ul><li>
This position typically operates in a professional office setting but may require visits to other CSC facilities, partner agencies, and community organizations.</li><li>
Collaboration with other team members, external agencies, and landlords to advocate for and support clients.</li><li>
Most positions at CSC are exposed to members of the community who have experienced or are experiencing trauma in various forms including but not limited to domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc. As a result, staff is at risk of secondary trauma. Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients. Mental health care referrals for employees are available.</li></ul><p><i>
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.</i></p><p><i>
This job description is intended to describe the general nature of this job and may not include all responsibilities that might be required of the person holding this position. This job description is subject to change at any time at the sole discretion of the company and does not establish a contract for employment.</i></p><p><b>
Benefits:</b></p><p><b>
Full-time employee benefits package includes:</b></p><ul><li>
Medical, Dental, Vision, and an Employee Assistance Program</li><li>
Public Transportation (ORCA) pass</li><li>
401(k) Retirement Plan</li><li>
Paid Time Off and Holiday Pay</li><li>
Transparent Pay Schedule</li><li>
Internal Hiring and Encouraged Advancement</li></ul><p><b>
Equal Employment Opportunity</b></p><p>
Chief Seattle Club is an equal opportunity employer. Employment decisions are based on merit and business needs. It is Chief Seattle Club&rsquo;s policy not to discriminate against employees and applicants based on race, color, citizenship, status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law, with respect to recruitment, hiring, training, promotion and other terms and conditions of employment. All employment decisions shall be consistent with the principle of Equal Employment Opportunity.</p><p>
Chief Seattle Club is committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, and vendors.</p></div>

Northwestern State University

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$40,000.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Natchitoches, LA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Unclassified</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>998942</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Northwestern State University</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>07/09/2026</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>About this Job
</b></h2></div><div><p>Northwestern State University seeks qualified applicants for the position of Case Manager.<br>
<br>
<b>To apply</b>: Please send a letter of application and resume, along with transcript(s), and complete contact information for three professional references to: apply@nsula.edu</p><p><b><i><br>
Northwestern State University is a State as a Model Employer (SAME) agency.</i></b></p><div></div><div><b><i><br>
The successful candidate will be subject to a background check, as a condition of employment.</i></b></div><p></p><p><b><br>
Notice of Non-Discrimination</b></p><p>
(Full Disclosure)</p><p>
Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p><p>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</p><p>
All complaints or inquiries related to Title IX should be directed to the Director of Title IX Compliance and Title IX Coordinator, Julie Powell (318-357-5570), Room 306 of the Friedman Student Union or email tix@nsula.edu.</p><p>
In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and noticed that the ADA Coordinator for Northwestern State University for facilities is the Director of University Affairs, Jennifer Kelly (318-357-4300), located in Room 128 Caspari Hall or email andersonje@nsula.edu. For student academic services, contact the Director of Access and Disability Support, Crissey Smith (318-357-5460) located in Room 111 Watson Memorial Library or email smithcr@nsula.edu. For faculty/staff accommodations and services, contact Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 111 Caspari Hall or email ramirezv@nsula.edu.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications
</b></h2></div><p></p><div><ul><li>Prefer a minimum of a bachelor's degree from an accredited institution. Work experience in Case Management, Criminal Justice, Counseling, Non-Profit Resources, or related areas may be considered in lieu of a degree.</li><li>
Experience in any type of Case Management is preferred.</li><li>
Exceptional interpersonal, oral, and written communication skills are essential.</li><li>
Ability to speak and present in a group setting.</li><li>
Proficiency in electronic case management systems such as Maxient is preferred, as well as proficiency in NSU Connect, and Banner. Training will be provided.</li><li>
Proficiency in Microsoft Office Suite.</li><li>
Shall have the ability to work in a fast paced and complex organization, with a diverse population, problem solve, and pivot as needed.</li><li>
Shall demonstrate strong oral presentation skills.</li><li>
Strong organizational skills.</li><li>
Must demonstrate the ability to work independently, without constant supervision.</li><li>
Ability to learn TIX regulations, and the university's policy and procedures.</li><li>
Exhibit the ability to comprehend information and act accordingly.</li><li>
The ability to sit in on interviews, take meeting/interview notes and recordings, and transcribe them in detail and accurately is a requirement.</li><li>
Diligence in detail is required.</li><li>
Maintain confidentiality/privacy.</li><li>
Willingness to work during an occasional evening and/or weekend event.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Job Specification
</b></h2></div><div><p>This is a 40-hour per week (full-time) position. Confidentiality is a priority. The Case Manager will assist in all areas of the Title IX Office. Main job duties will consist of receiving reports, scheduling meetings, documenting intake interviews, taking notes, making recordings, and transcribing interviews with detail and accuracy, sending and receiving correspondence, processing case information in accordance with federal regulations, keeping up-to-date digital and paper files, presenting educational information to students, parents, and/or employees. The Case Manager may work with Campus Living Villages, Northwestern State University Police Department, Natchitoches Police Department, and other offices as needed. After successfully performing the main duties listed above, the Case Manager may occasionally sit in as a Hearing Panel Member or Investigator. Other duties as assigned by the Director of Title IX Compliance/Title IX Coordinator.<br>
The Case Manager reports directly to the Director of Title IX Compliance/Title IX Coordinator.</p></div><br>
<div><h2 class="jobSectionHeader"><b>Job Duties and Other Information
</b></h2></div><p></p><div><ul><li>Complete required trainings in Title IX and the Maxient database.</li><li>
Maintain strict confidentiality and/or privacy of Title IX information.</li><li>
Follow Federal Regulations assigned to Title IX.</li><li>
Create, update, and manage case files in Maxient in detail; from case creation-through case closure.</li><li>
Send and receive correspondence regarding Title IX cases per Federal Regulations.</li><li>
Provide immediate Support Services as necessary.</li><li>
Communicate with Northwestern State University Police Department, Natchitoches Police Department, NSU Counselors, and outside support offices as needed.</li><li>
Present educational materials to students, parents, and/or employees.</li><li>
Act with Title IX authority in the absence of the Title IX Coordinator as prescribed.</li><li>
Utilize Banner Financial System.</li><li>
Utilize NSU Connect.</li><li>
After Maxient database training and when comfortable in Case Management, may train and occasionally act as a member of the Title IX case, as assigned by the Title IX Coordinator.</li><li>
Work evenings occasionally when programming is scheduled.</li><li>
Other duties as assigned by the Title IX Coordinator.</li></ul></div></div></div><p></p>
<br><div></div><div><div><div><p>Benefits for unclassified employees are determined by the individual hiring authority.</p></div></div></div>

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