casino host

Grand Sierra Resort and Casino

<div><div><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES </b><i>include the following. Other duties may be assigned.</i></p><ul><li>
Performs all functions in accordance with applicable state, federal and other laws and gaming regulations and Grand Sierra Resort policies and Procedures.</li><li>
Ensures the highest possible standards of guest service are provided and listens and responds to guest and employee concerns and questions.</li><li>
Recommends and implements strategies to develop new players and increase return visits for high level casino guests to increase profits.</li><li>
Make room reservations, arrange for amenities, airline reservations, and limo arrangements as necessary for casino guests. Complete all necessary paperwork (i.e. comp slips, reservation request forms etc.).</li><li>
Make appropriate decisions regarding complimentary based on recorded play, earned points, comp availability and customer profitability.</li><li>
Communicates with premium/rated guests through telemarketing, letter writing, email, or in person about services, promotional opportunities and special events. Arrange for guests to join these events.</li><li>
Responds to guest complaints in a considerate, professional and positive manner in which displays concerns for their complaints.</li><li>
Able to regain guest loyalty under difficult circumstances.</li><li>
Must be able to maintain a pleasant, friendly, and welcoming attitude at all times.</li><li>
Maintains current knowledge of all events, promotions, and special functions by reviewing all available information in order to provide guests with accurate information to answer questions, handle special requests, aid the guests in enjoying the best possible experience and ensures guest satisfaction.</li><li>
Proactively seeks out new business on the casino floor, introducing the benefits of and soliciting enrollment for the Player&rsquo;s Club.</li><li>
Devotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits as well as during special events.</li><li>
Prioritizes, organizes, and completes multiple activities in a high pressure environment and work a varying schedule to reflect business needs.</li><li>
Achieves the goals and objectives of the Marketing Department.</li><li>
Completes tasks with minimal supervision and within deadlines.</li><li>
Develops and maintains effective business relationships with all levels of management.</li><li>
Attends, and satisfactorily completes all required training as assigned and required.</li><li>
Assist with special events and promotions as needed/assigned.</li><li>
Drive, or otherwise operate, vehicles expressly used for company business (i.e. golf carts during golf tournaments).</li></ul><p></p><p><b><br>
QUALIFICATIONS</b></p><p>
Previous casino marketing experiences a plus.</p><p>
Candidate must have four- six months practical experience; any combination of education, training, or experience that provides the required knowledge, skills, and abilities.</p><p><b>
EDUCATION</b></p><p>
Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.</p><p></p><p><b><br>
LANGUAGE SKILLS</b></p><p>
Excellent communication skills both written and oral. Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company. Read, speak and understand the English language in order to communicate with guests and fellow employees. Possess a strong attention to detail and engaging presentation skills. Has the ability to effectively present information and respond to questions from groups of managers, staff, clients, and general public.<br>
</p><p></p><p><b>MATHEMATICAL SKILLS</b></p><p>
Ability to accurately add, subtract, multiply, and divide in all units of measure and calculate figures and amounts. Candidate must have ability to compute rate, ratio, percent, and to create and interpret bar graphs.</p><p></p><p><b><br>
LICENSES/CERTIFICATES</b><br>
Must obtain and maintain appropriate licensing with the Nevada Gaming Board and Alcohol Awareness Card</p><p></p><p><b><br>
REASONING ABILITY</b><br>
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must.</p><p><b>
OTHER QUALIFICATIONS</b></p><p>
Must be a minimum of 21 years of age and must be proficient in Microsoft Office Products: Word, Power Point, Publisher, Outlook; expert in Excel. Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate. Attend and participate in meetings in order to be informed of new rules, regulations and procedures and to discuss scheduling and/or other concerns of the Hotel and/or department. In addition to performance of essential functions, this position may be required to perform a combination of functions to be determined based upon the particular needs of the Hotel.</p><p></p><p><b><br>
PHYSICAL DEMANDS</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p></p><p><br>
While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to ## pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.</p><p></p><p><b><br>
WORK ENVIRONMENT</b></p><p>
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.</p><p></p><p><br>
While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.</p></div></div><p></p>

Executive Casino Host

Boyd Gaming Corporation

<div><b>Company Description</b><p><br>
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.<br>
<br>
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.</p><b><br>
Job Description</b><p><br>
The Host/Cashier is responsible for providing superior service to both the internal and external customer. The position is also responsible for greeting guests, arranging for prompt seating, and for performing all sales transactions. This individual is responsible for ensuring that guests feel welcome and comfortable in accordance with Belterra Casino Resort customer service standards.</p><p>
The Host/Cashier:</p><ul><li>
Is responsible for actively building and retaining customer relations and acts as a mentor to other employees while providing superior customer service.</li><li>
Has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.</li><li>
Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere.</li><li>
Provides information on all aspects of Boyd Gaming&rsquo;s services and facilities to guests.</li><li>
Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.</li><li>
Is responsible for the pickup, countdown and return of cash bank from miscellaneous count.</li><li>
Opens register, prepares and completes all paperwork for assigned outlet in an organized manner.</li><li>
Answers inquiries before completing sales transactions</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Demonstrated ability to effectively communicate with guests</li><li>
Demonstrated proper telephone etiquette</li><li>
Demonstrated ability to operate electronic reservation system and flow charts</li><li>
Basic mathematical skills.</li><li>
Excellent customer service skills.</li><li>
Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.</li><li><b>
Must be at least 16 years of age.
</b></li></ul><p>These skills and abilities are typically acquired through two (2) months of on-the-job training or through related cashier or host experience.</p><b><br>
Additional Information</b><p><br>
All your information will be kept confidential according to EEO guidelines.</p><div></div><p>
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.</p></div>

HOST/CASHIER- STADIUM (PART TIME)

Venetian Resort Hotel and Casino

<p></p><div><div><div><div><div><b>Location:
</b>Las Vegas, Nevada, US
</div></div></div></div><div><div><div><div><div><div><div><div><b>Position Overview:</b></div>
</div><div><p>
The primary responsibility of the Casino Floor Service Host is to provide enhanced customer service to current and new mid-end Casino Players through various responsibilities on the casino floor.</p>
<p>All duties are to be performed in accordance with departmental and The Venetian Resort&rsquo;s policies, practices, and procedures</p>
</div></div><div><div><div><b>
Essential Duties &amp; Responsibilities:</b></div>
</div><div><ul><li>Provides enhanced customer service and additional on-property host presence for higher-end Mass and mid-end Players in an effort to foster loyalty.</li>
<li>Creates an on-floor presence and serves as the primary position that is customer-facing for greeting and bidding farewell for players.</li>
<li>Assists in arranging all customer requests throughout the trip as well as at checkout such as show tickets, dinner reservations, transportation, and available comps.</li>
<li>Actively approaches and checks in with current hosted players on the floor.</li>
<li>Identify un-carded players throughout the property and enroll them into the Venetian Rewards Loyalty Program through mobile units and/or manual enrollments.</li>
<li>Meets and achieves departmental goals as well as goals set forth by management including, but not limited to, production, comps, and customer interactions.</li>
</ul></div></div><div><div><div><b>Additional Duties &amp; Responsibilities:</b></div>
</div><div><ul><li>Assist with various floor promotions and/or events on occasion.</li>
<li>Executes management objectives while continually adapting to the evolving environment of the business.</li>
<li>Follows Company and departmental SOPs to ensure compliance.</li>
<li>Utilizes reporting methodologies to achieve greater profitability.</li>
<li>Consistent and regular attendance is an essential function of this job.</li>
<li>Performs other related duties as assigned.</li></ul><br>
<div>
</div><div><b>Company Standards of Conduct</b></div>
<p>All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company&rsquo;s standards, work requirements and rules of conduct.</p><br>
<div></div>
</div></div><div><div><div><b>
Additional Duties &amp; Responsibilities:</b></div>
</div></div><div></div><div><div><div><b>Additional Duties &amp; Responsibilities:</b></div>
</div></div><div></div><div><div><div><b>Minimum Qualifications:</b></div>
</div><div><ul><li>21 years of age.</li>
<li>Proof of authorization/eligibility to work in the United States.</li>
<li>High school diploma.</li>
<li>Must be able to obtain and maintain a Nevada Gaming Board registration and Alcohol Awareness (TAM) card, as well as any other certification or license, as required by law or policy.</li>
<li>1 year of customer service experience.</li>
<li>2 years of experience in the gaming industry preferred.</li>
<li>Ability to communicate clearly and effectively in English, both in spoken and written form.</li>
<li>Bilingual in Spanish, Mandarin, or Cantonese preferred.</li>
<li>Working knowledge of Casino/Hotel systems preferred.</li>
<li>Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.</li>
<li>Must be able to work varied shifts, including nights, weekends and holidays.</li>
</ul></div></div><div><div><div><b>Physical Requirements:</b></div>
</div><div><div>
Must be able to:</div>
<ul><li>Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.</li>
<li>Physically access all areas of the property and drive areas with or without a reasonable accommodation.</li>
<li>Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.</li>
<li>Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.</li>
<li>Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.</li>
<li>Work in a fast-paced and busy environment.</li>
<li>Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.</li></ul></div></div></div></div></div></div></div></div><div></div>

HOST - CASINO FLOOR SERVICES

Sycuan Casino

<p></p><div><div>Posted Wednesday, March 18, 2026, 5:00 AM</div><div><div><div><div><p>
The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people&hellip;a Tribe living together, farming, hunting and fishing to survive.<br>
<br>
Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
<br>
<br>
One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.</p>
</div></div><div><div><div><b>
Job Purpose:</b></div><br>
<div></div>
<div>
Greets and seats guests</div><br>
<div></div>
<div><b>
Job Duties and Responsibilities:</b></div>
<div>
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)</div>
<div>
<ul><li><b>Provides guests with service </b>by acknowledging and welcoming guests entering the casino and restaurant areas, verifying appropriate age on identification for patrons entering the restaurant, entering guest count information into the guest seating program, paging servers, paging guests when table is available, seating guests, and responding to guest requests.</li></ul>
<ul><li><b>Promotes guest relations</b> by answering guest questions, providing menu information, explaining the guest seating program when applicable, providing up to date promotional contests and giveaways information, giving any needed assistance, and treating guests in a friendly and courteous manner.</li></ul>
<ul><li><b>Maintains safe and sanitary dining areas </b>by cleaning surfaces, picking up used plates, cups and utensils, disposing of trash, wiping down tables, and resetting tables following established procedures.</li></ul>
<ul><li><b>Ensures work stations are stocked and clean </b>by rolling silverware, folding napkins, setting tables, and cleaning Host/Hostess stations according to established procedures.</li></ul>
<ul><li><b>Providing accounting transactions during shift as needed </b>by entering cash transactions in to point-of-sale system, counting currency, logging guest discounts, vouchers, VIP points and credit cards on to cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the food services management team.</li></ul>
<ul><li><b>When providing coverage in alcohol venues, ensures responsible alcohol beverage service policies are followed </b>by asking for proper identification from guests that appear to be under the age of 30, monitoring alcohol consumption, ensuring guests do not become intoxicated following established procedures, stopping alcohol service at the designated time, and clearing the room of all alcoholic containers, glasses and bottles for each venue at the time specified.</li></ul>
</div>
<div><b>Job Specifications</b></div>
<div>
Education and Experience</div>
<div>
Essential:</div>
<ul>
<li>County of San Diego Food Handler Card</li>
</ul>
<div>Desirable:</div>
<ul>
<li>High School Diploma, High School Certificate of Completion, or G.E.D.</li>
<li>Guest or Hospitality service experience</li>
<li>Restaurant server experience</li>
<li>Casino experience</li>
<li>6 months cash handling experience</li>
</ul>
<div><b>Skills and Knowledge</b></div>
<div>
Essential:</div>
<ul>
<li>Ability to interact effectively with guests and team members</li>
<li>Ability to communicate effectively in the English language</li>
<li>Ability to maintain professionalism and composure</li>
<li>Ability to understand and follow verbal directives and written directions</li>
<li>Ability to accept constructive criticism</li>
<li>Ability to count U.S. currency and make change in a fast-paced environment</li>
<li>Ability to recognize counterfeit monies</li>
<li>Ability to perform simple mathematical calculations</li>
<li>Ability to work in a smoking environment</li>
<li>Ability to routinely lift and carry 25 pounds</li>
<li>Ability to stand and walk for up to 8 hours at a time</li>
<li>Ability to bend, stoop, push and pull</li>
<li>Ability to appear for work on time</li>
</ul>
<div>Desirable:</div>
<ul>
<li>Multi-lingual</li>
</ul>
<div><b>Supervisory/ Managerial Accountability:</b></div>
<div>
Direct: None</div>
<div><b>
Indirect: None</b></div></div></div><div><div><p>
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!</p>
</div></div></div></div><div><div><div><p>
Job Details</p></div><div><div><div><div><div><div><div><div><div>
Pay Type</div><div><b>
Hourly</b></div></div></div></div></div></div></div></div></div></div></div></div><div></div>

Host-Fine Dining

The Casino @ Dania Beach

<div></div><div><div><div><div><p>The Poker Host promotes excellent guest relations and ensures high levels of customer service to provide a fun and inviting atmosphere.</p><ul><li>
Enhance the guest experience through friendly and attentive service, i.e. greeting guests, interacting with guests in a courteous and friendly manner, and being approachable.</li><li>
Provide guest services duties, i.e. calling service to the tables to ensure food and beverage needs are met, change TV channels upon guest requests, etc.</li><li>
Organize seating of players, maintain the waiting list and run chips for players.</li><li>
Oversee the operation of assigned tables and dealer rotations.</li><li>
Verify initial day's chip inventory; ensure timely fills/credits.</li><li>
Close out the Poker Bank and reconciling paperwork.</li><li>
Monitor patrons' playtime and assist in resolving guest disputes.</li><li>
Assist in keeping the Poker Room and work areas neat and orderly.</li><li>
Ensure compliance with company policies and gaming regulatory requirements.</li><li>
Safeguard casino assets and confidential information.</li><li>
Report suspicious activities to Surveillance and the Poker Room Manager.</li><li>
Runs tournaments as needed.</li><li>
Maintain professional conduct and appearance.</li><li>
Perform additional duties as assigned.</li></ul></div></div><div><p><b><br>
Work Requirements:</b></p></div><div><br>
<ul><li>
High School Diploma preferred.</li><li>
3-5 years in poker room operations.</li><li>
Familiarity with poker room concepts, practices, and procedures.</li><li>
Bilingual in English and Spanish preferred.</li><li>
Proficiency in Microsoft Excel and Word.</li><li>
Excellent written and verbal communication, organizational, and multitasking skills.</li><li>
Ability to work independently and continuously seek improvement.</li><li>
Flexible schedule, including nights, weekends, and holidays.</li><li>
Must apply and obtain the appropriate state occupational gaming license, which includes a lifetime FBI criminal background check.</li><li>
Must pass drug testing as per the company's Drug Free Workplace Policy and applicable background checks.</li></ul></div><div><p><b><br>
Physical Demands:</b></p></div><div><div><br>
<ul><li>
Regular standing, walking, and use of hands.</li><li>
Occasional stooping, kneeling, crouching, or crawling.</li><li>
Ability to lift/move up to 25 pounds.</li></ul><p>
 <b>Benefits You Will Enjoy</b></p><p>
Full Time</p><ul><li>
401(k) Retirement Plan (Traditional and Roth with up to 4% Employer Match)</li><li>
Paid Time Off (15 to 25 days)</li><li>
Paid Parental Leave (2 weeks)</li><li>
Medical Plans</li><li>
Health Savings Account (HSA)</li><li>
Dental Plans</li><li>
Vision Plan</li><li>
Free Employee Assistance Program</li><li>
Free Short-Term Disability</li><li>
Free Basic Term Life Insurance</li><li>
Long Term Disability</li><li>
Accident/Critical Care Plans</li><li>
Group Term and Whole Life Insurance</li><li>
Pet Insurance Discounts</li><li>
Onsite Employee Meal Discounts</li><li>
Onsite Entertainment Discounts</li><li>
Free Access to continuous learning &amp; development opportunities</li><li>
Free Access to exclusive Discounts &amp; Perks</li><li>
Free Parking</li></ul><div></div><p><br>
Part Time
</p><ul><li>401(k) Retirement Plan (Traditional and Roth with up to 4% Employer Match)</li><li>
Onsite Employee Meal Discounts</li><li>
Onsite Entertainment Discounts</li><li>
Free Access to continuous learning &amp; development opportunities</li><li>
Free Access to exclusive Discounts &amp; Perks</li><li>
Free Parking</li></ul><p></p><p><br>
Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE</p></div></div></div></div><p></p>

Poker Host

Grosvenor Casinos

<div><b>Company Description</b><p><b><br>
Join Us at Grosvenor Casinos</b></p><p>
At Grosvenor Casinos, we don&rsquo;t just offer a place to work - we offer a place to belong.</p><p>
Our casinos sit at the heart of communities across the UK. They&rsquo;re more than venues - they&rsquo;re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we&rsquo;re on an exciting journey of growth - to become the UK's most loved casinos.</p><p>
That&rsquo;s where you come in.</p><p>
As a valued team member, you'll receive the following benefits:</p><ul><li>
Hourly pay rate of &pound;12.21</li><li>
Tips: Receive a share of uncapped tips</li><li>
Premium Pay Night Allowance: An additional &pound;1 per hour after midnight</li><li>
Paid breaks</li><li>
Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)</li><li>
Legal &amp; General Pension Scheme: We contribute 3% to your pension.</li><li>
Life Insurance: Coverage provided for peace of mind</li><li>
Long Service Awards: Celebrate your career milestones with us</li><li>
Online learning: Access supplementary online courses to enhance your skills</li><li>
Uniform: We provide a free team uniform</li><li>
Retail Discount Scheme: Enjoy discounts and offers at selected retailers</li><li>
Employee Assistance Programme: Access to support and resources whenever you need them</li><li>
Food and Soft Drinks Discounts</li></ul><br>
<b>
Job Description</b><p><br>
As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers, you&rsquo;ll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained.</p><p>
Your job goes beyond mere interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again. You&rsquo;ll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.</p><b><br>
Qualifications</b><br>
<ul><li>
An understanding of the overall standard of the electronic gaming offer within the unit &amp; those factors which impact its contribution to the business, together with a willingness to learn more about this product area</li><li>
Experience of working successfully in a hospitality role</li><li>
A positive attitude, great customer service and social skills</li><li>
A willingness to be a team player, ensuring high customer service standards are delivered</li></ul><br>
<b>
Additional Information</b><p><b><br>
Be Part of What&rsquo;s Next</b></p><p>
If you're looking for more than just a job - if you want to be part of a team that values passion, performance and care - we&rsquo;d love to hear from you.</p><p>
We&rsquo;re building something special at Grosvenor Casinos. Join us and be part of it.</p><p><b>
We&rsquo;re for Everyone</b></p><p>
At Grosvenor Casinos and The Rank Group, we&rsquo;re committed to creating a workplace that&rsquo;s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know &mdash; we&rsquo;re happy to help.</p><p>
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.</p><p>
Candidates must be 18 years of age or older and have the legal right to work in the UK.</p></div>

Electronic Gaming Host

Saratoga Casino Hotel

<div><p>Do you thrive in a fast-paced &amp; exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun &amp; unique working environment.</p><p><b>
About Us:</b></p><p>
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, &ldquo;To create special experiences one guest at a time.&rdquo; If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!</p><p><b>
Your Role:</b></p><p>
Our successful Guest Service Reps promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team based environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work is completed. Guest Service Reps promote the Saratoga Club rewards program and all of its benefits. They attend jackpots and assist with the operation of promotions, giveaways, games and more. Guest Service Reps provide support to guests regarding promotion and property-wide events as well as completing transactions related to their Saratoga Club membership.</p><p></p><p><b><br>
Keys to Success in this Role:</b></p><ul><li>
Responsible for generating a positive and friendly atmosphere with all guests by assisting guests when called upon and generally creating a relationship of goodwill.</li><li>
Accurately maintain guest profiles including contact information, mail preferences, etc.</li><li>
Provide the highest level of guest service.</li><li>
Possess working knowledge of a computer.</li><li>
Knowledgeable of all activities and amenities of Saratoga Casino Hotel.</li><li>
Interface daily with personnel from various departments.</li><li>
Ability to control and execute all transactions accurately.</li><li>
Acts with discretion and maintains confidentiality in handling of sensitive information.</li></ul><ul><li>
Assist with promotions and events.</li><li>
At least 18 years of age.</li><li>
Ability to work flexible schedules due to business needs, including evenings, weekends and holidays.</li></ul><p><b>
Why Saratoga Casino Hotel?</b></p><ul><li>
Competitive Medical, Dental, &amp; Vision Insurance</li><li>
Vacation &amp; Sick Time That Promote Work/Life Balance</li><li>
Company Paid Life Insurance</li><li>
401(k) with 4% Match</li><li>
Free Employee Assistance Program</li><li>
Robust Employee Recognition Program</li><li>
$20.00 YMCA Memberships.</li><li>
Local and National Discount Programs Through EAP &amp; Tickets@Work</li><li>
STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.</li><li>
Unlimited growth potential</li><li>
Delicious FREE Meals in Our Team Dining Facility</li></ul></div>

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