casino supervisor

Virgin Voyages

<div>
 <p>
  <strong>
   The Gig:
  </strong>
 </p>
 <p>
  We're on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented Casino Supervisor who is passionate about providing a stellar experience for the guests that visit our onboard Casino.
 </p>
 <p>
  This someone will deliver a memorable and outstanding Casino service to Sailors onboard by assisting in the supervision, support and delivery of high standards within the Casino operation.
 </p>
 <p>
  In other words, this someone needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when ship gets real. Ultimately, we won't be able to remember how we got by without you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You'll be Up To:
  </strong>
 </p>
 <ul>
  <li>
   Maintain positive Sailor relations at all times.
  </li>
  <li>
   Assist in the day-to-day running of the Casino operation.
  </li>
  <li>
   Assist in creating and delivering an entertaining gaming atmosphere that intrigues, attracts and retains the attention of Sailors thus providing a constant flow and enhancing revenue.
  </li>
  <li>
   Responsible for monitoring both Sailors and Casino personnel to minimize the risk of security threats and fraud.
  </li>
  <li>
   Ensure all Casino personnel provide a positive first impression to every Sailor.
  </li>
  <li>
   Assist Sailor's by providing knowledge and guidance on Casino services, products and activities.
  </li>
  <li>
   Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately. Follow up with Technical department for repairs and notifies Casino Manager of any repairs that will significantly affect Casino revenue.
  </li>
  <li>
   Assist in preparing and implementing Casino work schedules ensuring all stations and hours of opening are fully staffed.
  </li>
  <li>
   Monitor Work and Rest hours of all Casino staff ensuring MLC guidelines are adhered to.
  </li>
  <li>
   Responsible for assisting with Casino marketing and promotion strategies targeting the increase in volume of Sailors and revenue.
  </li>
  <li>
   Extend courteous salutations when guests leave outlet and invite them to return.
  </li>
  <li>
   Communicate any potential losses to Assistant or Casino Manager onboard.
  </li>
  <li>
   Refer any disputes or disagreements within their area to the Assistant or Casino Manager and seek to resolve.
  </li>
  <li>
   Assist in the development and training of Casino staff and provides mentoring and coaching to ensure a high standard of performance is maintained.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Super Powers Required:
  </strong>
 </p>
 <ul>
  <li>
   Minimum 2 years' experience as Casino Supervisor in a Casino onboard a Cruise ship or on land. Passionate about people and able to handle guest complaints with a smile!
  </li>
  <li>
   Experience on leading a diverse (and amazing) team.
  </li>
  <li>
   All certificates as required by the STCW code for this position.
  </li>
  <li>
   Good command of the English language.
  </li>
  <li>
   Last appraisal report to be submitted together with the SeaV.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Matters to Us:
  </strong>
 </p>
 <p>
  At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won't be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self.
 </p>
</div>


Casino Supervisor (Seagoing)

Genting Casinos UK Ltd. Careers

<p><strong>JOB DESCRIPTION</strong></p><p>Are you an experienced casino manager looking to join a refreshing business? Are you ready to put your skills into practice to tackle a new opportunity?</p><p>If you have previous experience working in a gaming management position, we have an exciting vacancy for a casino manager to join our team. You will be responsible for the casinoâ€ s day-to-day running, providing a great experience for our customers and ensuring the club follows the correct rules and procedures. You will be responsible for managing the colleagues who work within the casino and supporting them with their roles.</p><p>Key skills and responsibilities include:</p><ul><li>Proven experience in managing a team in a casino environment.</li><li>Proven ability to manage gaming activities to maximise cash drop and profits.</li><li>Excellent problem-solving skills.</li><li>Proficient in making choices.</li><li>A good communicator.</li><li>Flexible with a positive attitude towards change.</li><li>Personal Management Licence (PML) required.</li><li>Being flexible and able to work a variety of shifts including night shifts and weekends.</li></ul><p>In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits ï " read more details below.</p> <p><strong>WHAT WE OFFER</strong></p><p>As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:</p><p>Company funded benefits</p><ul><li>Private GP helpline.</li><li>Discount portal for popular retailers, restaurants, leisure and more.</li><li>Pension scheme.</li><li>Life assurance.</li><li>Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.</li><li>20% discounted gym membership.</li><li>Mental health support.</li><li>Family-friendly and wellbeing policies.</li></ul><p>Flexible benefits " designed for employees to choose the best package for their personal needs.</p><ul><li>Health Cash Plan (level 1 is company funded).</li><li>Critical illness cover.</li><li>Dental insurance.</li><li>Travel insurance.</li><li>Health Screening.</li></ul><p>Rewards, recognition, development, and events</p><ul><li>Career development opportunities.</li><li>Genting Academy " online learning portal.</li><li>Long service awards.</li><li>Staff social fund.</li><li>Annual company Christmas present.</li><li>A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.</li><li>Tips</li></ul><p> Subject to eligibility.</p> <p><strong>OUR BUSINESS</strong></p><p>Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.</p><p>As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.</p>

Experienced Casino Manager

<p><strong>JOB DESCRIPTION</strong></p><p><strong>£36,842.40 - £45,000 depending on experience </strong></p><p>Are you an experienced casino manager looking to join a refreshing business? Are you ready to put your skills into practice to tackle a new opportunity?</p><p>If you have previous experience working in a gaming management position, we have an exciting vacancy for a casino manager to join our team. You will be responsible for the casinoâ€ s day-to-day running, providing a great experience for our customers and ensuring the club follows the correct rules and procedures. You will be responsible for managing the colleagues who work within the casino and supporting them with their roles.</p><p>Key skills and responsibilities include:</p><ul><li>Proven experience in managing a team in a casino environment.</li><li>Proven ability to manage gaming activities to maximise cash drop and profits.</li><li>Excellent problem-solving skills.</li><li>Proficient in making choices.</li><li>A good communicator.</li><li>Flexible with a positive attitude towards change.</li><li>Personal Management Licence (PML) required.</li><li>Being flexible and able to work a variety of shifts including night shifts and weekends.</li></ul><p>In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits ï " read more details below.</p> <p><strong>WHAT WE OFFER</strong></p><p>As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including:</p><p>Company funded benefits</p><ul><li>Private GP helpline.</li><li>Discount portal for popular retailers, restaurants, leisure and more.</li><li>Pension scheme.</li><li>Life assurance.</li><li>Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.</li><li>20% discounted gym membership.</li><li>Mental health support.</li><li>Family-friendly and wellbeing policies.</li></ul><p>Flexible benefits " designed for employees to choose the best package for their personal needs.</p><ul><li>Health Cash Plan (level 1 is company funded).</li><li>Critical illness cover.</li><li>Dental insurance.</li><li>Travel insurance.</li><li>Health Screening.</li></ul><p>Rewards, recognition, development, and events</p><ul><li>Career development opportunities.</li><li>Genting Academy " online learning portal.</li><li>Long service awards.</li><li>Staff social fund.</li><li>Annual company Christmas present.</li><li>A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.</li><li>Tips</li></ul><p> Subject to eligibility.</p> <p><strong>OUR BUSINESS</strong></p><p>Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.</p><p>As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.</p>

Casino Manager

Walker’s Bluff Casino Resort

<div>Responsible for the successful activity of the Table Games department and ensures that game operations are following house rules. Supervises Table Games staff on assigned shift and overseeing floor activity, scheduling, and may coordinate and/or perform training. Elite Casino Resorts properties offer a wide variety of benefits intended to meet the many needs of our diverse employee population. We offer a comprehensive benefits package that helps our employees get and stay healthy, plan for their future, and maintain a healthy work-life balance. We encourage you to look through the different benefits below to discover all that we have to offer to our employees of Elite Casino Resorts owned properties.<br>
<h3 class="jobSectionHeader"><b>
Essential Functions:</b></h3><ul><li>
Monitor game operations to ensure that house rules are followed, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.</li><li>
Observe gamblers' behavior for signs of cheating such as marking, switching, or counting cards; notify a manager of suspected cheating.</li><li>
Maintain familiarity with the games at the facility, and with strategies and tricks used by cheaters at such games.</li><li>
Establish and maintain banks and table limits for each game.</li><li>
Monitor stations and games.</li></ul><h3 class="jobSectionHeader"><b><br>
Required:</b></h3><ul><li>
Report customer-related incidents occurring in gaming areas to manager.</li><li>
Provide exceptional guest service for all external and internal customers.</li><li>
Assist with the operation of the Table Games department, successful performance of employees, and a favorable guest experience.</li><li>
Assist with managing, delegating duties, and the performance and development of department staff; inclusive of training, evaluating, and coaching of staff.</li></ul></div>

Supervisor I-Table Games

Desert Diamond Casinos & Entertainment

<div><div><div><div><b>Location</b></div>
 <p></p><div><div><div>DDC - Glendale, AZ</div></div><br>
</div></div><br>
<div><div><b>Shift</b></div>
 <p></p><div><div><div>Any</div></div><br>
</div></div><br>
<div><div><b>Starting Pay</b></div>
 <p></p><div><div><div>D.O.E.</div></div><br>
</div></div><br>
<div><div><b>Category</b></div>
 <p></p><div><div><div>Marketing &amp; Public Relations</div></div><br>
</div></div><br>
<div><div><b>Employment Status</b></div>
 <p></p><div><div><div>Full-Time</div></div></div></div></div></div>
<br><div><p>Players Club Shift Supervisor 13458
</p><p>DDC - Glendale, AZ
</p><p></p><p>Job Description:</p><br>
<p></p><div><br>
<div><div><p><b>Position Summary:</b><br>
Under direct supervision of the Players Club Manager, oversees the shift operations of the Player&rsquo;s Club. Players Club Shift Supervisor, elevates the level of guest service for the casino by raising the level of awareness for all specials, promotions, assisting guests in the Rewards Center and/or any other area designated by Players Club Manager or Director of Casino Marketing.</p>
<p><i>This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.</i></p>
<div><b>Essential Duties &amp; Responsibilities:</b><br>
<ul><li>Applies fair and consistent supervision which includes assists in hiring, termination, and disciplinary actions.</li><li>Plans and administers work schedules and assignments for direct reports.</li><li>Assist with the planning and budget preparation for the department.</li><li>Monitors the performance of direct reports, ensuring adherence to Tohono O&rsquo;odham Gaming Enterprise and departmental policies and procedures.</li><li>Coordinates and shares information with other departmental shift supervisors/managers.</li><li>Ensures all bank work procedures are followed and completed accurately.</li><li>Assists in the new team member training.</li><li>Assists in coordination/execution of events/promotions related to the Players Club.</li><li>Communicates on a regular basis with the Players Club Manager regarding operations.</li><li>Reports any problems to the Players Club Manager.</li><li>Provides external information to guests.</li><li>Assures accurate departmental paperwork trails, inventory and maintenance.</li><li>Ensures compliance with all Tohono O&rsquo;odham Gaming Enterprise policies and procedures, including Internal Controls (ICs).</li><li>Ensures that all operational information is transferred to the next Players Club Shift Supervisor to ensure a seamless transition for guests.</li><li>Resolves team member and department concerns on outstanding issues.</li><li>Communicates guest service standards to guests.</li><li>Creates an environment that compliments service.</li><li>Develops techniques for reinforcing guest service relations.</li><li>Delivers ongoing guest service training to Player&rsquo;s Club team members.</li><li>Greets groups brought in as they arrive on buses in the casino and helps them through the Player&rsquo;s Club environment.</li><li>Verifies department logs and summary logs; assigns job duties.</li><li>Reviews and recommends updates for department policies and procedures.</li><li>Contributes to a team effort and accomplishes related results as required.</li><li>Ability to demonstrate and practice outstanding guest service at all times.</li><li>Performs other duties as required.</li><li>Demonstrate Desert Diamond Casino &ldquo;On Brand&rdquo; attitude towards team members &amp; guest at all times.</li><li>Verifies payroll hours and makes corrections or changes.</li></ul></div>
</div></div><br>
</div>
<p></p><p>Job Requirements:</p><br>
<p></p><div><br>
<div><div><p><b>Minimum Qualifications:</b></p>
<p>Education and Experience:<br>
High School Degree or GED; plus three (3) years experience in casino operations and players club and/or guest service; one (1) year supervisory experience required. Must be 21 years of age or older. No felony, theft, assault or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following:</p>
<div>Knowledge, Abilities, Skills, and Certifications:<br>
<ul><li>Knowledge of supervisory techniques.</li><li>Knowledge of player&rsquo;s club and casino operations.</li><li>Knowledge of modern office practices, procedures, and equipment.</li><li>Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.</li><li>Knowledge of principles and practices of public relations, promotions, and marketing in a guest service oriented environment.</li><li>Knowledge of computer utilization in marketing/business operations.</li><li>Ability to write reports and business correspondence.</li><li>Ability to foster a cooperative work environment.</li><li>Ability to work with the public and provide an outstanding experience for guests.</li><li>Ability to communicate effectively in the English language, both verbally and in writing with staff and the general public.</li><li>Ability to apply basic mathematical skills.</li><li>Ability to interpret a variety of instructions furnished in written and oral form.</li><li>Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).</li></ul></div>
<p>Physical Demands:<br>
While performing the duties of this job, the team member is regularly required to stand for duration of shift; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to sit; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.</p>
<p>Work Environment:<br>
Work is generally performed in an office and casino setting with exposure to second-hand smoke and a high noise level. Evenings, graveyards, holidays and/or weekend work may be required. Extended hours and irregular shifts may be required.</p></div></div></div></div><p></p>

Players Club Shift Supervisor

Caesars Entertainment

<div><p><b>Cage and Caesars Rewards Supervisor
</b></p><p><i>Harrah&rsquo;s Laughlin </i>- <i>Delivering Family-Style service with heart, hospitality, and high standards
</i></p><p><b>Key Duties &amp; Responsibilities
</b></p><ul><li>Oversee all cage operations including cash handling, credit issuance, chip accountability, and regulatory compliance
</li><li>Supervise Caesars Rewards desk and ensure seamless integration of guest loyalty programs
</li><li>Train and mentor team members to deliver exceptional customer service aligned with the resort&rsquo;s Family-Style hospitality values
</li><li>Ensure accurate reconciliation of transactions, prepare daily reports, and maintain secure asset controls
</li><li>Support guest relations by resolving issues promptly and professionally
</li><li>Collaborate with other departments to enhance guest experiences and meet property standards
</li><li>Monitor shift staffing levels, delegate responsibilities, and lead by example in a fast-paced environment
 </li></ul><p><b>Experience Requirements
</b></p><ul><li>Prior experience in cage operations, cashiering, or guest services (preferably within the gaming or hospitality industry)
</li><li>Strong understanding of Caesars Rewards program or similar loyalty systems
</li><li>Proven leadership skills with the ability to motivate and manage a team
</li><li>Excellent communication and problem-solving abilities
</li><li>Familiarity with AML Title 31 regulations and internal control procedures
</li><li>Ability to work flexible shifts, including weekends and holidays
</li><li>High school diploma or equivalent (college coursework in hospitality or business is a plus)
</li></ul><p><b>CERTIFICATES, LICENSES, REGISTRATIONS
</b></p><ul><li><p>Must possess and be able to maintain the applicable regional Gaming card(s) and/or License(s), if any.<br>
</p></li></ul><p></p><p><b>LANGUAGE SKILLS
</b></p><ul><li><p>Must be able to effectively communicate in English. Must be able to read and write simple lists, interoffice memorandums, and business correspondence.<br>
</p></li></ul><p></p><p><b>MATHEMATICAL SKILLS
</b></p><ul><li><p>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.<br>
</p></li></ul><p></p><p><b>COMPUTER SKILLS
</b></p><ul><li><p>Working knowledge of Microsoft Office products.</p></li></ul></div>

Cage & Player Services Supervisor - Full Time (Harrah's Laughlin)

<div>The Restaurant Supervisor is responsible for the day-to-day operations of the front-of-house (FOH) for the outlet ensuring product and service quality, consistency, and employee development. This position is responsible for meeting all company and state health department rules and regulations. Elite Casino Resorts properties offer a wide variety of benefits intended to meet the many needs of our diverse employee population. We offer a comprehensive benefits package that helps our employees get and stay healthy, plan for their future, and maintain a healthy work-life balance. We encourage you to look through the different benefits below to discover all that we have to offer to our employees of Elite Casino Resorts owned properties. Financial benefits include Paid Time Off, Premium Pay Incentive, First Year Wage Increases, 401(k) with Company Match, Profit Sharing, Company Paid Life Insurance (Full-Time) and Voluntary Benefits. Health and Wellness benefits for Full-Time Employees include three Medical plans to choose from, Dental, two Vision plans to choose from and Flexible Spending Accounts.<br>
<h3 class="jobSectionHeader"><b>
Essential Functions:</b></h3><ul><li>
Effectively schedule and manage staffing levels to meet payroll costs, business volumes, and guest expectations.</li><li>
Monitor meals being served for appearance, quality standards, and portion control according to company guidelines.</li><li>
Assist in developing, implementing, and maintaining expenses to meet budgetary goals.</li><li>
Responsible for the organization and fast/efficient functionality and service for shift.</li><li>
Assist with managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.</li></ul><h3 class="jobSectionHeader"><b><br>
Required:</b></h3><ul><li>
Previous supervisory experience.
</li><li>Ability to effectively manage department processes and procedures to ensure a favorable guest experience.</li><li>
Must have general food and beverage service knowledge.</li><li>
Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.</li></ul></div>

Supervisor - Draft Day/Sports Book

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