catering director

Schulte Hospitality Group

<div><div>Schulte Companies is seeking a dynamic, service-oriented Director of Catering &amp; Events to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!</div>
<div></div><div>What's in it for you? When you join Schulte Companies, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:</div>
<div></div><ul><li>Work Today, Get Paid today, with Daily Pay!</li>
<li>Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!</li>
<li>Multiple Health Insurance and Life Insurance options</li>
<li>401k Plan + Company Match
</li><li>Paid Time Off</li>
<li>Holiday Pay</li>
<li>Pet Insurance
</li><li>Employee Assistance Program</li>
<li>Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!</li>
</ul><div></div><div>Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
</div><div></div><div>JOB DUTIES AND RESPONSIBILITIES
</div><ul><li>Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership</li>
<li>Sets example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers and observance of sales office standards</li>
<li>Responsible for learning the hotel brand and strategy</li>
<li>Develop a complete knowledge and ensure adherence to company sales policies and SOPs</li>
<li>Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience</li>
<li>Establish and Maintain existing business clientele relationships prior to, during and post conference ensuring service exceeds expectations and encouraging repeat business</li>
<li>Review all contracted services to ensure proper contributions to profits</li>
<li>Manage catering accounts to maximize revenue and profitability while achieving customer expectations</li>
<li>Negotiate catering business, food and beverage, audio visual equipment, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals</li>
<li>Negotiate contracts according to company standards</li>
<li>Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and</li>
<li>inquiries via email, phone, and in person interactions</li>
<li>Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures</li>
<li>Executes and supports the operational aspects of business booked (generating proposals,</li>
<li>contracts, and customer correspondence)</li>
<li>Work with catering sales managers to ensure understanding of department budget and goals</li>
<li>Conducts daily/weekly catering and SEO meetings</li>
<li>Responsible for accuracy of BEOs and communication of changes between client and appropriate disciplines Attend and contribute to all revenue and sales strategy meetings and calls
</li><li>Participates in forecasting for revenue and expenses</li>
<li>Understand, leverage, and implement corporate and brand tools to exceed budgets</li>
<li>Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Director of Sales, Regional Director of Sales, Regional Director of Revenue Management, GM
</li><li>Actively participate in industry related organizations (MPI, NACE)</li>
<li>Develop and implement catering promotions to generate business</li>
<li>Develop and execute sales action plans to close on business and assist with annual marketing/business and budget plans</li>
<li>Set and monitor team member goals including weekly sales activities, room rental, food and beverage, and audio visual goals monthly, quarterly, yearly</li>
<li>Operate the sales department within established sales expense budget</li>
<li>Coordinate, prepare, and submit any required reports as requested by the DOS, Regional team or GM</li>
<li>Perform in the capacity of any position supervised</li>
<li>Abides by Prime Time Selling hours</li>
<li>Perform various other duties as assigned to meet business objectives</li>
</ul><div></div><div>EDUCATION AND EXPERIENCE</div>
<ul><li>Minimum of Bachelor's Degree in Hotel Administration, Business, or Marketing</li>
<li>Minimum of five (5) years in hotel or conference Catering/Sales</li>
</ul><div></div><div>KNOWLEDGE, SKILLS AND ABILITIES</div>
<ul><li>Strong analytical skills relative to impact on hotel revenues</li>
<li>Ability to communicate effectively verbally and in writing</li>
<li>Excellent listening and problem-solving skills</li>
<li>Ability to make recommendations and set strategy based on trends and historical data</li>
<li>Negotiating Skills</li>
<li>Strong interpersonal skills</li>
<li>Proficient in Microsoft Office Products, focus on Excel, Word and Outlook Ability to travel as needed</li>
<li>Must have flexible work hours that may include evenings, weekends, and holidays</li>
</ul><ul><li>The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.</li></ul>
<div></div><ul><li>Schulte Comapnies is an Equal Opportunity Employer.</li></ul>
 
Compensation: Commensurate with experience 95K-110K</div>

Director of Catering

Hilton

<div>Commercial Director - Waldorf Astoria Doha West Bay
The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel. 
What will I be doing? 
The Commercial Director is responsible for developing a commercial strategy covering all segments and channels to maximize total revenue and profit performance as well as market share penetration of the hotel in EMEA.
This role will drive the planning and execution of the commercial strategy and activity through supporting the Revenue management team, Sales, Catering and Events, Marketing, eCommerce and Public Relations teams, through working effectively with area support teams. F&amp;B commercial activities will be shared responsibilities with the F&amp;B Manager, Director of Operations, GM and the Commercial Director.
The Commercial Director is a role model for the commercial community within the owned and managed portfolio in EMEA, and develops teams and individuals in these functions whilst being a Key business partner to the Hotel General Manager. They support hotels in deriving the most value from Hilton Sales teams. The Commercial Directors role is key to seize new opportunities through strong customer relations and works as an Ambassador for the company with our Owners and Key Stakeholders.
The role ensures that commercial management strategies are set for all revenue streams and that all systems are used to their full potential to yield the highest possible amount of revenue from all available space, whether in Rooms, Meeting Space, outlets or other revenue departments. Driving overall FMS results gaining an Unfair share through a disciplined execution of commercial activities.
A Commercial Director will be lead, coach, develop, recruit and retain future talents. He/she will manage performance, develop and evaluate the commercial team members on the agreed KPI&rsquo;s, whilst working effectively as part of a 4D structure on property. Specifically, a Commercial Director will perform the following tasks to the highest standards:<ul><li>
Directly accountable for driving the Top line Budget and Forecast by implementing a commercial strategy and business plan through to execution using the Hilton Commercial Focus process and all available business tools and intelligence available. Deliver as a minimum the budgeted revenues across all revenue streams, To include but not limited; All Rooms, GC&amp;E, F&amp;B, Leisure and Spa with a control on cost of sale, route to market, channel shift and marketing / Ecommerce opportunities.</li><li>
Work with the GM, Finance and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets set.</li><li>
Ensure Business Review Guidelines (current to + 5 years) all Pricing &amp; Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share.</li><li>
Support various On Property, RDOS&rsquo;s, and Area Marketing teams in coordinating hotel level marketing, sales and public relations activities. Liaise with regional support and brand teams to provide maximum benefit to hotel performance.</li><li>
Support the Cluster Revenue Managers/On Property Revenue Manager and RMCC to establish an optimal mix, review and validate forecasts, develop strategies for different demand periods, and review and approve retail and group pricing strategies.</li><li>
Develop and maintain strong relationships with all stakeholders, owners, hotel teams, Hilton matrix support teams to ensure commercial benefits of the hotel.</li><li>
Liaise with VP of Operations, presents commercial strategies to Regional Team and key stakeholders.</li><li>
Consistently conforms to Hilton brand standards and corporate identity and utilizes all communication tools (under the guidance of regional marketing and BPS).</li><li>
Keeps in touch with Market trends and review/amend strategies accordingly in line with the evolving market conditions.</li><li>
Participate in the leadership activity of the Hotel and Region.</li></ul>
What are we looking for? 
A Commercial Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Minimum of 3+ year&rsquo;s hospitality/travel industry experience in a revenue generating or commercial services role.</li>
<li>Minimum of 3+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups</li>
<li>3+ experience working in a collaborative/matrixed environment</li>
<li>3+ years working with departmental financial data to make strategic/tactical decisions</li>
<li>3+ years of experience evaluating and identifying business opportunities for a business</li>
<li>At least 3 years of experience managing a sales or commercial team</li>
<li>Fluent in English</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>3+ years working in a multi-complex hotel/travel industry environment</li>
<li>Experience in multiple disciplines with knowledge of Marketing, E-commerce, and Finance</li>
<li>Local language, strong attribute to have</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Commercial Director - Waldorf Astoria Doha West Bay

Eurest

<div><ul><li>We are hiring immediately for a full time CATERING CAPTAIN position.</li><li>
Location: KKR Batesville - 1550 State Road 46, Batesville, IN 47006. Note: online applications accepted only.</li><li>
Schedule: Full time schedule. Monday through Friday, 7:00 am to 3:30 pm; more details upon interview.</li><li>
Requirement: Catering set up and marketplace experience required. 
<ul><li>Internal Employee Referral Bonus Available</li></ul></li><li>
Pay Range: $18.00 per hour to $19.00 per hour</li></ul> 
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1486376.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! 
Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, &ldquo;connect with people, inspire through food, create solutions, and live our promise,&rdquo; is exemplified throughout our organization. Eurest is proud to serve the world&rsquo;s most respected successful corporations, including many of the Fortune 500.<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2></div><div> 

Summary: Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.
 
 
Essential Duties and Responsibilities:
<ul><li>Determines workload requirements from catering orders.
</li><li>Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.
</li><li>Interacts with customers and resolves complaints in a service-oriented manner.
</li><li>Demonstrates complete understanding of menu items.
</li><li>Instructs staff on work expectations for catered functions.
</li><li>Helps staff set up rooms to desired specifications.
</li><li>Assembles and delivers food and supplies to scheduled locations.
</li><li>Serves food and beverages to guests.
</li><li>Returns food, beverages, serving equipment and utensils to catering facility.
</li><li>Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
</li><li>Maintains sanitation and orderliness of all equipment, supplies and utensils.
</li><li>Ensures proper food preparation by following approved recipes and production standards.
</li>Performs other duties as assigned. 
<li>
</li></ul> 
 
Qualifications:
<ul><li>A valid driver's license may be required. Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.
</li></ul></div></div></div>Associates at Eurest are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Eurest.pdf 
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. 
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Eurest maintains a drug-free workplace. 
Req ID: 1486376
[[req_classification]]</div>

CATERING CAPTAIN (FULL TIME)

Gulf Hotel Bahrain Convention and Spa

Job Summary: We are seeking a Banquet Captain, Responsible for overseeing banquet setup and service, ensuring cleanliness, organization, and excellent guest experience while supporting team operations and maintaining company standards.Key Responsibilities:<ul><li>Inspect staff grooming and event setups.</li><li>Communicate with guests and departments to meet needs.</li><li>Set up and maintain Catering to company standards.</li><li>Ensure safety, cleanliness, and adherence to policies.</li><li>Provide excellent guest service and handle special requests.</li><li>Perform physical duties such as lifting, bending, and standing for long periods.</li><li>Complete other duties as assigned.</li></ul>Requirements:<ul><li>Previous Catering or hospitality experience preferred.</li></ul>Job Type: Full-time

Catering Captain

Panera Bread

At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way-you're in the right spot. We're here to help you succeed every day, in every way.Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!What's In It for You?<ul><li>Competitive pay & eligible for team tips</li><li>Free on-shift meals & unlimited fountain beverages</li><li>Flexible & reliable scheduling</li><li>Paid vacation, sick time, and holidays for full-time team members</li><li>Medical, dental, vision, life insurance, pet insurance & 401(k) with match available</li><li>Career advancement & leadership development opportunities</li><li>Tuition discounts</li><li>Perks & rewards for team members</li><li>Team member assistance program</li><li>And much, much more!</li></ul>As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately.As a Catering Lead at Panera, Your Role Includes:<ul><li>Manage and produce catering orders for our guests.</li><li>Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied.</li><li>Assist with delivering orders to guests' events. </li><li>Strictly adhere to health and food safety standards.</li><li>Maintain Panera's exceptional standards for craveable food quality.</li><li>Build excitement and interest in Panera's products and services.</li><li>Marketing Panera Catering to local area businesses, schools and events.</li><li>Assist and support your Managers and Team Members as needed.</li><li>Help build our Culture of warmth, belonging, growth, and trust.</li></ul>This Opportunity Is for You If:<ul><li>Minimum age: 18 years of age.</li><li>Complete basic food safety understanding and practice training. (Food Handler's Card, as required by law).</li><li>Enjoy people and have effective communication skills. </li><li>A self-starter who can meet goals with limited supervision.</li><li>Excellent organizational and time-management skills.</li><li>Must have your own vehicle that you can use for delivering orders and an acceptable driving record.</li><li>This role requires an individual that can safely operate a passenger motor vehicle and has an acceptable driving record.</li><li>This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.<ul><li>Ability to lift, carry, push, or pull objects 25-50 pounds.</li><li>Capability to stand and walk for up to 3 hours.</li><li>Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.</li></ul></li><li>Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!</li></ul> Equal Opportunity Employer: Disabled/Veterans Additional Description :

Catering Lead

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 The Events &amp; Catering Executive is responsible for supporting the planning, coordination, and execution of all events, meetings, and catering functions at the property. This role ensures the seamless delivery of exceptional guest experiences by managing client relationships, coordinating with internal departments, and maintaining operational excellence from inquiry to post-event follow-up.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Sales &amp; Client Management
 </li>
 <li>
 Respond to event and catering inquiries promptly and professionally.
 </li>
 <li>
 Prepare proposals, quotations, contracts, and banquet event orders (BEOs) in line with brand and operational standards.
 </li>
 <li>
 Conduct site inspections and client meetings to understand event objectives and requirements.
 </li>
 <li>
 Build and maintain strong relationships with existing and potential clients to drive repeat and referral business.
 </li>
 <li>
 Support the Events &amp; Catering Manager in achieving revenue targets and sales goals.
 </li>
 <li>
 Event Coordination &amp; Execution
 </li>
 <li>
 Coordinate with relevant departments (Culinary, Banquets, Housekeeping, Front Office, etc.) to ensure all event details are clearly communicated and executed flawlessly.
 </li>
 <li>
 Manage event timelines, floor plans, and catering logistics to ensure smooth delivery.
 </li>
 <li>
 Oversee event setups and provide on-site support as needed.
 </li>
 <li>
 Ensure compliance with brand standards, health and safety regulations, and guest satisfaction expectations.
 </li>
 <li>
 Administration &amp; Reporting
 </li>
 <li>
 Maintain accurate records of bookings, contracts, and client communications in the property&rsquo;s event management system.
 </li>
 <li>
 Prepare daily, weekly, and monthly event reports and revenue summaries.
 </li>
 <li>
 Monitor billing, deposits, and final payments, ensuring accuracy and timely collection.
 </li>
 <li>
 Support post-event feedback collection and analysis to enhance future service delivery.
 </li>
 <li>
 Collaboration &amp; Continuous Improvement
 </li>
 <li>
 Work closely with the Sales, Marketing, and Operations teams to develop creative event concepts and packages.
 </li>
 <li>
 Stay updated on market trends, competitor activities, and guest preferences.
 </li>
 <li>
 Contribute to departmental meetings, training, and service improvement initiatives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field preferred.
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in event planning, catering sales, or a related hospitality role.
 </li>
 <li>
 Strong knowledge of event management processes, catering operations, and hotel systems.
 </li>
 <li>
 Excellent communication, negotiation, and organizational skills.
 </li>
 <li>
 Proficiency in MS Office and event management software (e.g., Delphi, Opera, or similar).
 </li>
 <li>
 Ability to work flexible hours, including weekends and holidays, based on event schedules.
 </li>
 </ul>
</div>

Events & Catering Executive (Arabic Speaker)

Marriott International

<div>Additional Information 
Job Number25166312 
Job CategorySales &amp; Marketing 
LocationMarriott Hotel Al Jaddaf Dubai, Oud Metha Road, Dubai, United Arab Emirates, United Arab Emirates, 122273 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Functions as the business leader of the property&rsquo;s Catering Sales Department and manages the property's reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events. 
CANDIDATE PROFILE 
Education and Experience 
Required:
<ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li></ul> 
Preferred:
<ul><li>4 year college degree.</li></ul> 
CORE WORK ACTIVITIES 
Managing Sales Activities
<ul><li>Manages the catering sales efforts for the hotel including local and group/convention business.</li></ul>
<ul><li>Solicits/books local catering business and develops group business.</li></ul>
<ul><li>Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.</li></ul>
<ul><li>Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market.</li></ul>
<ul><li>Develops menus that drive sales.</li></ul>
<ul><li>Assists with selling, implementation and follow-through of catering promotions.</li></ul>
<ul><li>Executes and supports Marriott&rsquo;s Customer Service Standards and hotel&rsquo;s Brand Standards.</li></ul>
<ul><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul>
<ul><li>Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels &amp; Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li></ul>
<ul><li>Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level.</li></ul>
<ul><li>Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li></ul>
<ul><li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li></ul>
<ul><li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li></ul>
<ul><li>Implements the brand&rsquo;s service strategy and applicable brand initiatives in all aspects of the sales process.</li></ul>
<ul><li>Performs other duties, as assigned, to meet business needs.</li></ul> 
Building Successful Relationships
<ul><li>Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.</li></ul>
<ul><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li></ul>
<ul><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li></ul>
<ul><li>Gains understanding of the hotel&rsquo;s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul>
<ul><li>Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property.</li></ul>
<ul><li>Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute.</li></ul> 
Leadership
<ul><li>Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share.</li></ul>
<ul><li>Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market.</li></ul>
<ul><li>Creates effective structures, processes, jobs and performance management systems are in place.</li></ul>
<ul><li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results.</li></ul>
<ul><li>Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.</li></ul>
<ul><li>Keeps an active list of the competition&rsquo;s best sales people and executes a recruitment and acquisition plan with HR.</li></ul>
<ul><li>Supports tools and training resources to educate sales associates on winning catering solutions.</li></ul>
<ul><li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales &amp; marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li></ul>
<ul><li>Identifies, trains and mentors catering sales associates.</li></ul>
<ul><li>Transfers functional knowledge and develop catering sales skills of other discipline managers.</li></ul>
<ul><li>Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department.</li></ul>
<ul><li>Provides day to day leadership to a team of on-property catering sales associates.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
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</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Director of Catering Sales

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