catering director

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
In a vibrant urban community right on the water, Four Seasons Hotel Abu Dhabi at Al Maryah Island welcomes guests with bright, open spaces, embracing expansive views of the city skyline and the sparkling waves of the Arabian Gulf. On dynamic, upscale Al Maryah Island &ndash; Abu Dhabi&rsquo;s business and lifestyle destination &ndash; Four Seasons is located within a 34-storey glass tower, both high-tech and environmentally advanced. Sophisticated new concepts throughout the Hotel define Four Seasons as Abu Dhabi&rsquo;s most exciting waterfront location. Blending urban chic and understated luxury, we offer 200 light-filled accommodations, including 38 suites &ndash; all with water views. With six creative restaurants and lounges, this is Al Maryah Island&rsquo;s premier location for stylish entertaining. Every moment is elevated by thoughtful Four Seasons service, anticipating each guest&rsquo;s unique personal needs &ndash; whether the goal is relaxing on vacation or staying efficient for business.
About the role
 
The Director of Catering and Conference Services will oversee all aspects of a profit and service driven Catering Sales Department.
What you will do
Main Duties/Description:
1. To oversee all aspects of a profit and service driven Catering and Conference Services Department.
2. Supervision of the conference services, catering sales and administrative staff in their day-to-day roles. Including maintaining and monitoring the accuracy and effectiveness of all written communications. These include but are not limited to: Banquet Event Orders, Resumes, Daily Events Report, Golden Sales &amp; Catering Input Standards, and Guest at Leisure Reports.
3. Review for accuracy and assign to the Conference Services Managers all booking turnovers from the Sales Department.
4. Prepare with analysis the Catering and Conference Services weekly 3-Month financial forecast, month end financial summaries, and contribute to the annual Marketing Plan and Budget.
5. The ability to assist in developing and executing projects for assigned market areas to increase catering activity, volume and profit.
6. Act as the liaison for all vendor/supplier related clients&rsquo; needs, (i.e. Audio Visual, Florists, Entertainment, Transportation, DMC, and Off-site Locations etc.).
7. Complete periodic audits of the Account and Booking Data in Golden Sales &amp; Catering to include but not exclusive to Conflict Report, Account Traces, Post Conference Reports.
8. Evaluate current sales practices and make recommendations to maximize the profitability of the Catering and Conference Services resources.
9. Oversee the quarterly administration and seek new ways to motivate and maximize revenues with the Catering and Conference Services Incentive plans.
10. Finalize the requirements of personally booked or assigned Catering and Conference Services bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
11. Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events. Make timely and impromptu decisions, which balance client&rsquo;s needs with the financial, safety and staffing goals of the hotel.
12. Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Commercial Director and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
13. Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.
14. Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Planning Visits, and Menu Tastings.
15. Conduct performance evaluations and mentor Conference Service Managers, and Administrative Assistants to develop and prepare Managers and Staff for future promotion and possible transfer within Four Seasons. Facilitate and monitor training, recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee.
16. Respond according to the crisis management plan to any resort emergency or safety situation.
17. Comply with Four Seasons standards for sales and marketing (commercial), while working harmoniously and professionally with co-workers and planning committee.
18. Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
19. Assist with all inquiries within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections.
20. Maintain an active and visible role in the local business and social community to generate new business, recruit future employees and managers, and support the public relations efforts of the resort.
21. Periodically host and ensure maximum effectiveness of Banquet Event Order Meetings, and Resume meetings.
22. Perform other tasks or projects as assigned by hotel management.
23. Proven interpersonal skills with a track record of successful client interactions.
24. Ability to work long and irregular hours, weekends, and evenings.
25. Able to negotiate, organize, delegate &amp; work under pressure
26. Basic knowledge of audio-visual equipment, telecommunication technology etc.
27. Knowledge of Golden Sales &amp; Catering Software. 
 
Standard Duties:
1. To provide a friendly and professional service that always exceeds guests&rsquo; expectations.
2. To ensure you read the hotel's employee handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
3. To undertake other duties and responsibilities which, while outside the normal routine, are within the overall scope of the position.
4. To report for duty punctually wearing professional attire. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department personal appearance standards.
5. To comply with local legislation as required.
6. To maintain good working relationships with your colleagues and all other departments through working by The Golden Rule.
7. To respond to any changes in the division as dictated by the needs of the industry, company or hotel.
8. To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
9. Conduct and attend training sessions as outlined.
10. Perform other tasks or projects as assigned by the Commercial Director or Assistant Director of Food &amp; Beverage.
<div>What you bring
 
<ul><li>A minimum of 2&ndash;3 years&rsquo; experience in a similar role within a luxury brand, preferably with strong knowledge of the UAE market
</li></ul></div><ul><li>Knowledge of Catering Sales operations, hygiene standards, and cost control procedures
</li></ul><ul><li>Strong leadership, organizational, and financial management skills.
</li></ul><ul><li>Excellent communication, interpersonal, and guest service skills
</li></ul><ul><li>Ability to work in a fast-paced environment and as part of a team
</li></ul><ul><li>Proficient in English (speaking, reading, writing); Arabic language is a plus 
</li></ul><div> 
What we offer:
 
<ul><li>Competitive Salary, wages, and a comprehensive benefits package
</li><li>Excellent Training and Development opportunities
</li><li>Employee Discount for stays at any Four Seasons worldwide
</li><li>Complimentary Laundry/Dry Cleaning for Business Attire
</li><li>Complimentary Employee Meals
</li></ul></div><ul><li>and so much more!
</li></ul>Schedule &amp; Hours:
<ul><li>This is a full-time role</li></ul></div>

Director of Catering and Conference Services

Eurest

<div>Position Title: NATIONAL DIRECTOR OF CATERING AND CONFERENCE SERVICES.
Salary: 145000 - 156000 
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies - in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. 
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.<div><div><div><h2 class="jobSectionHeader"> 
Job Summary</h2>
</div><div>Summary: The National Director of Catering &amp; Conference Center Operations serves as the strategic Subject Matter Expert (SME) for conference centers and catering operations across the national portfolio. This role drives operational excellence, standardization, innovation, financial performance, and talent development while ensuring best-in-class client and guest experiences. 
Essential Duties and Responsibilities: 
National Operational Strategy &amp; Standardization<ul><li>
Develop and implement standardized SOPs for conference center and catering operations.</li><li>
Ensure EMS booking consistency across all locations, establishing standardized processes for managing and oversee input of all bookings.</li><li>
Establish national execution benchmarks for service, culinary presentation, room setups, signage, and hospitality standards.</li><li>
Lead contract-wide operational audits and work with unit RD's on corrective action plans.</li><li>
Ensure consistency in brand standards across all locations.</li></ul> 
Financial &amp; Performance Optimization<ul><li>
Partner with Regional Directors and General Managers to improve revenue capture, upselling, Utilization, and cost control.</li><li>
Drive labor optimization strategies specific to conference center models.</li><li>
Provide strategic guidance on pricing models (including room fees), tiered menu structures, and profitability enhancements.</li></ul> 
Culinary &amp; Menu Strategy<ul><li>
Partner with Culinary leadership on Conference Center menu to ensure offerings remain fresh, competitive, and aligned with market trends, as well as meet client timelines of implementation.</li><li>
Partner with Culinary leadership to innovate and refresh menus regularly.</li><li>
Ensure menu pricing aligns with profitability targets while maintaining strong client value perception.</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Client Experience &amp; Hospitality Excellence</h2>
</div><div><div><ul><li>Elevate hospitality culture aligned with high-touch conference environments.</li><li>
Support complex, high-visibility events and executive-level meetings.</li><li>
Provide crisis management support for service recovery situations.</li><li>
Align operations with evolving industry trends in corporate meetings and events.</li><li>
Collaborate with Waveguide on Conference Center AV needs.</li></ul> 
Talent Development &amp; Leadership Influence<ul><li>
Recognize high-performing talent across conference center teams and identify emerging leaders.</li><li>
Support RD&rsquo;s interviewing process for talent acquisition.</li><li>
Coach and mentor General Managers and Catering Leaders.</li><li>
Support succession planning and proactive talent pipeline development.</li><li>
Develop training tools, operational playbooks, and leadership development resources.</li><li>
Serve as thought leader for conference center best practices.</li><li>
Serve as liaison between field operations and corporate leadership.</li></ul></div> 
Innovation &amp; Industry Alignment<ul><li>
Lead initiatives that align SOPs with current industry trends in conference center and catering.</li><li>
Introduce technology enhancements, digital signage standards, and process automation where applicable.</li><li>
Travel 1&ndash;2 times monthly (or as needed) to key markets to support implementation, trainings and audits.</li></ul> 
Qualifications<ul><li>
8&ndash;12+ years of progressive leadership in catering, conference centers, or hospitality operations.</li><li>
Multi-site or national portfolio experience preferred.</li><li>
Strong financial acumen with demonstrated P&amp;L oversight.</li><li>
Expertise in SOP development, EMS booking systems, and operational standardization.</li><li>
Proven ability to influence without direct authority.</li><li>
Executive presence with strong client-facing communication skills.</li><li>
Demonstrated ability to recognize and develop talent across diverse teams.</li></ul></div></div></div>
Apply to Eurest today!
Eurest is a member of Compass Group USA
Click here to Learn More about the Compass Story 
Associates at Eurest are offered many fantastic benefits. 
<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Paid Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul> 
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.<div>
https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf</div> 
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. 
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. 
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 
Eurest maintains a drug-free workplace. 
Applications are accepted on an ongoing basis.</div>

NATIONAL DIRECTOR OF CATERING AND CONFERENCE SERVICES.

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 The Events &amp; Catering Executive is responsible for supporting the planning, coordination, and execution of all events, meetings, and catering functions at the property. This role ensures the seamless delivery of exceptional guest experiences by managing client relationships, coordinating with internal departments, and maintaining operational excellence from inquiry to post-event follow-up.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Sales &amp; Client Management
 </li>
 <li>
 Respond to event and catering inquiries promptly and professionally.
 </li>
 <li>
 Prepare proposals, quotations, contracts, and banquet event orders (BEOs) in line with brand and operational standards.
 </li>
 <li>
 Conduct site inspections and client meetings to understand event objectives and requirements.
 </li>
 <li>
 Build and maintain strong relationships with existing and potential clients to drive repeat and referral business.
 </li>
 <li>
 Support the Events &amp; Catering Manager in achieving revenue targets and sales goals.
 </li>
 <li>
 Event Coordination &amp; Execution
 </li>
 <li>
 Coordinate with relevant departments (Culinary, Banquets, Housekeeping, Front Office, etc.) to ensure all event details are clearly communicated and executed flawlessly.
 </li>
 <li>
 Manage event timelines, floor plans, and catering logistics to ensure smooth delivery.
 </li>
 <li>
 Oversee event setups and provide on-site support as needed.
 </li>
 <li>
 Ensure compliance with brand standards, health and safety regulations, and guest satisfaction expectations.
 </li>
 <li>
 Administration &amp; Reporting
 </li>
 <li>
 Maintain accurate records of bookings, contracts, and client communications in the property&rsquo;s event management system.
 </li>
 <li>
 Prepare daily, weekly, and monthly event reports and revenue summaries.
 </li>
 <li>
 Monitor billing, deposits, and final payments, ensuring accuracy and timely collection.
 </li>
 <li>
 Support post-event feedback collection and analysis to enhance future service delivery.
 </li>
 <li>
 Collaboration &amp; Continuous Improvement
 </li>
 <li>
 Work closely with the Sales, Marketing, and Operations teams to develop creative event concepts and packages.
 </li>
 <li>
 Stay updated on market trends, competitor activities, and guest preferences.
 </li>
 <li>
 Contribute to departmental meetings, training, and service improvement initiatives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field preferred.
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in event planning, catering sales, or a related hospitality role.
 </li>
 <li>
 Strong knowledge of event management processes, catering operations, and hotel systems.
 </li>
 <li>
 Excellent communication, negotiation, and organizational skills.
 </li>
 <li>
 Proficiency in MS Office and event management software (e.g., Delphi, Opera, or similar).
 </li>
 <li>
 Ability to work flexible hours, including weekends and holidays, based on event schedules.
 </li>
 </ul>
</div>

Events & Catering Executive (Arabic Speaker)

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
The Role of the Catering Assistant Manager
As a Catering Assistant Manager at Four Seasons, you will play a pivotal role in overseeing and managing day-to-day operations, you will also have the chance to personally engage with clients and build lasting relationships. Your ability to understand their needs and preferences will be instrumental in crafting tailored event proposals that showcase the unique offerings of Four Seasons.
Four Seasons Hotel Riyadh
Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.
Areas of responsibility are Food &amp; Beverage, Catering.
Food &amp; Beverage
The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.
Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.
SPA and Wellness
Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.
Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.
Knowledge and Skills
<ul><li>In line with our Saudization initiatives and commitment to supporting Vision 2030, this position is designated for Saudi nationals.
</li><li>2 Years experience as a Catering or Conference Services Manager in a full-service resort or hotel
</li><li>Excellent reading, writing &amp; oral proficiency in the English language.
</li><li>Proven interpersonal skills with a track record of successful client interactions.
</li><li>Coaching and People Development Skills
</li><li>Good organizational skills.
</li><li>Attention to detail.
</li><li>Ability to multitask.
</li><li>Ability to work long and irregular hours, weekends, and evenings.
</li><li>Able to negotiate, organize, delegate &amp; work under pressure.
</li><li>Basic knowledge of audio-visual equipment, internet, telecommunication technology &ndash; helpful.
</li><li>Knowledge of Golden Sales and Catering Software
</li><li>Computer literacy to include MS Word, Excel, and ability to use e-mail and the Internet.
</li><li>High level of creativity with food and beverage menu proposals
</li></ul><h1 class="jobSectionHeader">What to Expect:
</h1>Competitive Net Salary in a Tax-Free Environment
Competitive housing allowance
Transportation Allowance
21 days&rsquo; vacation
10 days Public Holidays per year
Complimentary employee meals
Medical Insurance
Life Insurance
Employee Assistance Program
Worldwide Complimentary Room Nights with Four Seasons
Laundry/dry cleaning for provided for work attire.
Growth &amp; Development opportunities</div>

Catering Manager, Four Seasons Hotel Riyadh

Access Management

<div><div>Why is Access Management an Employer of Choice?</div>
<div>We believe in fostering a positive and supportive work environment that values our employees' well-being. If you're excited about the prospect of joining our team and experiencing these benefits firsthand, we invite you to apply today!</div>
<div></div><div>Comprehensive Benefits Package:</div>
<ul><li>Medical/Dental/Vision insurance-Percentage of premium covered by Access Management for all full time positions</li>
<li>paid days off</li>
<li>40 hours PTO available after 90 days of employment</li>
<li>40 hours PTO available after 6 months of employment</li>
<li>Matching 401k plan</li>
<li>$15,000 Employer paid life insurance available for all fulltime positions with option to purchase additional coverage</li>
<li>Professional development opportunity</li>
<li>Short and long term disability available</li>
<li>Accidental Death and Dismemberment Plan</li>
<li>Hospitalization Plan</li>
</ul><div>The next step you take in your career is to check out our job description and submit your application-let's explore the possibilities together.</div>
<div></div><div><div>Restaurant Manager &ndash; The Oak House</div>
<div>Location: Del Webb Oak Creek 
Reports To: Community Manager 
FLSA Status: Exempt
</div>
<div></div><div>Job Summary</div>
<div>The Restaurant Manager oversees daily operations of the poolside bar, walk-up service window, and coordinates catering services in collaboration with the Lifestyle Director. This role requires strong expertise in both back-of-house (inventory, prep, compliance) and front-of-house (guest service, staff supervision) functions, ensuring fast, efficient, and friendly service to guests while supporting successful event catering and execution.</div>
<div>Key Responsibilities</div>
<div>Back-of-House (BOH) Management:</div>
<ul><li>Manage inventory, ordering, receiving, and storage of food, beverage, and supplies for poolside bar, walk-up window, and catering operations</li>
<li>Oversee preparation areas to ensure food and beverage items meet quality and safety standards</li>
<li>Ensure compliance with all health, sanitation, and liquor licensing regulations</li>
<li>Train BOH staff on food safety, beverage preparation, and proper handling</li>
<li>Control costs through waste reduction and efficient inventory use</li>
</ul><div>Front-of-House (FOH) Management:</div>
<ul><li>Supervise bartenders, servers, and walk-up window attendants, ensuring prompt, courteous service</li>
<li>Manage staffing schedules for The Oak House and catering events to optimize coverage during peak hours and special functions</li>
<li>Monitor guest satisfaction and resolve service-related issues promptly and professionally</li>
<li>Ensure all team members follow responsible alcohol service policies and maintain a safe environment</li>
<li>Maintain cleanliness and presentation standards .</li>
</ul><div>Catering Coordination:</div>
<ul><li>Collaborate closely with the Lifestyle Director to plan, prepare, and execute catering for poolside events, private functions, and community activities</li>
<li>Assist in menu planning, staffing, and logistics for catering orders related to poolside and clubhouse events</li>
<li>Oversee catering setup, service, and breakdown to ensure smooth operation and high guest satisfaction</li>
<li>Manage inventory and supplies specific to catering needs and track catering revenues and costs</li>
<li>Provide feedback and reporting to the Lifestyle Director and General Manager regarding catering performance and opportunities</li>
</ul><div>Operational &amp; Administrative Duties:</div>
<ul><li>Generate daily/weekly sales, labor, and inventory reports; analyze performance and implement improvements</li>
<li>Assist in recruiting, hiring, onboarding, and training staff for poolside bar, walk-up window, and catering teams</li>
<li>Collaborate with General Manager and Lifestyle Director on promotions, seasonal events, and marketing efforts targeting poolside, walk-up, and catering customers</li>
<li>Enforce company policies, operational procedures, and safety protocols</li>
<li>Conduct regular team meetings and training refreshers</li>
</ul><div>Qualifications</div>
<ul><li>Minimum 3 years of experience managing food and beverage operations, including bar service, quick service/window operations, and catering</li>
<li>Strong knowledge of beverage services, food safety, inventory management, and catering logistics</li>
<li>Proven leadership skills with ability to motivate and manage a diverse team</li>
<li>Excellent customer service and communication skills</li>
<li>Understanding of health, safety, and liquor licensing regulations</li>
<li>Ability to multitask in a fast-paced outdoor environment</li>
<li>Flexible availability including nights, weekends, and holidays</li>
</ul>Proficient with POS, scheduling, and inventory management systems</div></div>

Food and Beverage Manager

Accor

<div>Company Description 
We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences 
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.
Raffles the Palm
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world&rsquo;s largest manmade island and archipelago. This luxurious five-star hotel with 340 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels &amp; Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises nearly twenty luxurious properties, from secluded resorts to city hotels in key locations around the world. 
Job Description 
Responsible for contributing to revenue generation and the successful execution of Catering Events and Groups. Ensures full adherence to management standards and quality guidelines within the Department as established by the Director of Sales &ndash; Groups and Events.
Key Roles &amp; Responsibilities
Financial:<ul><li>
Assist the Director of Sales &ndash; Groups and Event in preparing the annual Catering and Groups revenue and expense budget.</li><li>
Actively support the financial and administrative activities of the Groups &amp; Events team to ensure annual revenue targets are achieved and exceeded.</li><li>
Assist in ensuring accurate Catering and Groups revenue forecasting based on the most up-to-date market intelligence.</li><li>
Upsell confirmed groups and events by promoting higher-value menus and additional services to maximize revenue and exceed catering budget objectives.</li></ul>
Administrative:<ul><li>
Prepare accurate administrative reports and submit them in a timely manner to the Director of Sales &ndash; Groups and Events.</li><li>
Utilize the Opera Sales &amp; Catering system efficiently to maximize performance, ensure data accuracy, and maintain database integrity.</li></ul>
Operational:<ul><li>
Conduct sales calls with the team and arrange appointments for personal sales visits, telemarketing activities, and site inspections with existing and potential accounts.</li><li>
Respond to all inquiries within 24 hours and follow up to ensure receipt of information and clarification of any questions.</li><li>
Ensure all relevant departments are informed of upcoming groups and events, with timely distribution of Group resumes and BEOs.</li><li>
Follow up on lost business opportunities and report findings to the Department Head.</li><li>
Monitor market trends and share insights with the team to support strategic initiatives.</li><li>
Attend international and local trade shows, roadshows, and business trips to build and maintain strong client relationships.</li><li>
Maintain an efficient and up-to-date customer database in OPERA, ensuring accurate records of client interactions, sales activities, and event details to generate comprehensive sales reports.</li><li>
Update clients on the latest hotel developments and inform management of any significant changes in client profiles.</li><li>
Identify and target new customers and business opportunities, implementing action plans to secure new business for the hotel.</li><li>
Build and maintain strong client relationships through regular communication and meetings.</li><li>
Represent the company at industry events and conferences to promote services and generate qualified leads.</li><li>
Deliver exceptional customer service to ensure client satisfaction and encourage repeat business.</li><li>
Collaborate closely with internal departments to plan and execute successful events that meet and exceed client expectations.</li><li>
Prepare proposals and contracts for prospective clients in line with hotel standards and policies.</li><li>
Monitor sales performance metrics and adjust strategies as needed to achieve revenue objectives.</li><li>
Coordinate with vendors and suppliers to ensure timely delivery of goods and services.</li><li>
Conduct market research to identify trends and opportunities within the events industry.</li><li>
Support the Credit Department in following up on outstanding account balances in a timely manner.</li><li>
Build and maintain strong relationships with Accor Regional and Global Sales Offices.</li><li>
Comply fully with all fire, health, safety, emergency, and security procedures.</li><li>
Keep the Director of Sales &ndash; Groups and Events fully informed of any challenges or concerns to ensure timely corrective action.</li><li>
Adhere strictly to departmental and hotel Standard Operating Procedures (SOPs).</li><li>
Maintain strict confidentiality of all departmental and hotel information.</li><li>
Perform additional duties, projects, and assignments as requested by the Director of Sales - Leisure.</li></ul> 

Qualifications 
<ul><li>
Minimum of 2 years&rsquo; experience in a sales position, preferably within an international 5-star hotel environment.</li><li>
Degree or Diploma in Hotel Management or Business Administration.</li><li>
Strong knowledge of Opera Sales &amp; Catering and Microsoft Office.</li><li>
Good understanding of the local market with relevant regional experience.</li><li>
Fluency in English (written and spoken) is mandatory.</li><li>
Fluency in Arabic (written and spoken) is considered an advantage.</li><li>
Strong understanding of the luxury hospitality market.</li><li>
Comprehensive knowledge of hotel operations and interdepartmental coordination.</li><li>
Solid sales techniques and revenue management knowledge.</li><li>
Excellent interpersonal skills with strong attention to detail.</li><li>
Strong written and verbal communication skills.</li><li>
Strategic mindset with the ability to translate strategy into actionable results.</li><li>
Strong problem-solving skills.</li><li>
Self-motivated, creative, confident, and highly energetic.</li><li>
Ability to work independently and manage stress effectively.</li><li>
Consistently meets deadlines.</li><li>
Proactive with a strong sense of initiative.</li><li>
Highly organized with the ability to follow established systems and procedures.</li><li>
Adaptable to changes in strategy, processes, and systems.</li><li>
Guest service oriented.</li><li>
Strong organizational and multitasking abilities.</li></ul></div>

Sales Manager - Group & Events

<div><div>Company Description</div> 
We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences 
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.
Raffles the Palm
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world&rsquo;s largest manmade island and archipelago. This luxurious five-star hotel with 340 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels &amp; Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises nearly twenty luxurious properties, from secluded resorts to city hotels in key locations around the world.<div> 
Job Description</div> 
Responsible for contributing to revenue generation and the successful execution of Catering Events and Groups. Ensures full adherence to management standards and quality guidelines within the Department as established by the Director of Sales &ndash; Groups and Events.
Key Roles &amp; Responsibilities
Financial:<ul><li>
Assist the Director of Sales &ndash; Groups and Event in preparing the annual Catering and Groups revenue and expense budget.</li><li>
Actively support the financial and administrative activities of the Groups &amp; Events team to ensure annual revenue targets are achieved and exceeded.</li><li>
Assist in ensuring accurate Catering and Groups revenue forecasting based on the most up-to-date market intelligence.</li><li>
Upsell confirmed groups and events by promoting higher-value menus and additional services to maximize revenue and exceed catering budget objectives.</li></ul>
Administrative:<ul><li>
Prepare accurate administrative reports and submit them in a timely manner to the Director of Sales &ndash; Groups and Events.</li><li>
Utilize the Opera Sales &amp; Catering system efficiently to maximize performance, ensure data accuracy, and maintain database integrity.</li></ul>
Operational:<ul><li>
Conduct sales calls with the team and arrange appointments for personal sales visits, telemarketing activities, and site inspections with existing and potential accounts.</li><li>
Respond to all inquiries within 24 hours and follow up to ensure receipt of information and clarification of any questions.</li><li>
Ensure all relevant departments are informed of upcoming groups and events, with timely distribution of Group resumes and BEOs.</li><li>
Follow up on lost business opportunities and report findings to the Department Head.</li><li>
Monitor market trends and share insights with the team to support strategic initiatives.</li><li>
Attend international and local trade shows, roadshows, and business trips to build and maintain strong client relationships.</li><li>
Maintain an efficient and up-to-date customer database in OPERA, ensuring accurate records of client interactions, sales activities, and event details to generate comprehensive sales reports.</li><li>
Update clients on the latest hotel developments and inform management of any significant changes in client profiles.</li><li>
Identify and target new customers and business opportunities, implementing action plans to secure new business for the hotel.</li><li>
Build and maintain strong client relationships through regular communication and meetings.</li><li>
Represent the company at industry events and conferences to promote services and generate qualified leads.</li><li>
Deliver exceptional customer service to ensure client satisfaction and encourage repeat business.</li><li>
Collaborate closely with internal departments to plan and execute successful events that meet and exceed client expectations.</li><li>
Prepare proposals and contracts for prospective clients in line with hotel standards and policies.</li><li>
Monitor sales performance metrics and adjust strategies as needed to achieve revenue objectives.</li><li>
Coordinate with vendors and suppliers to ensure timely delivery of goods and services.</li><li>
Conduct market research to identify trends and opportunities within the events industry.</li><li>
Support the Credit Department in following up on outstanding account balances in a timely manner.</li><li>
Build and maintain strong relationships with Accor Regional and Global Sales Offices.</li><li>
Comply fully with all fire, health, safety, emergency, and security procedures.</li><li>
Keep the Director of Sales &ndash; Groups and Events fully informed of any challenges or concerns to ensure timely corrective action.</li><li>
Adhere strictly to departmental and hotel Standard Operating Procedures (SOPs).</li><li>
Maintain strict confidentiality of all departmental and hotel information.</li><li>
Perform additional duties, projects, and assignments as requested by the Director of Sales - Leisure.</li></ul><div> 
Qualifications</div> 
<ul><li>
Minimum of 2 years&rsquo; experience in a sales position, preferably within an international 5-star hotel environment.</li><li>
Degree or Diploma in Hotel Management or Business Administration.</li><li>
Strong knowledge of Opera Sales &amp; Catering and Microsoft Office.</li><li>
Good understanding of the local market with relevant regional experience.</li><li>
Fluency in English (written and spoken) is mandatory.</li><li>
Fluency in Arabic (written and spoken) is considered an advantage.</li><li>
Strong understanding of the luxury hospitality market.</li><li>
Comprehensive knowledge of hotel operations and interdepartmental coordination.</li><li>
Solid sales techniques and revenue management knowledge.</li><li>
Excellent interpersonal skills with strong attention to detail.</li><li>
Strong written and verbal communication skills.</li><li>
Strategic mindset with the ability to translate strategy into actionable results.</li><li>
Strong problem-solving skills.</li><li>
Self-motivated, creative, confident, and highly energetic.</li><li>
Ability to work independently and manage stress effectively.</li><li>
Consistently meets deadlines.</li><li>
Proactive with a strong sense of initiative.</li><li>
Highly organized with the ability to follow established systems and procedures.</li><li>
Adaptable to changes in strategy, processes, and systems.</li><li>
Guest service oriented.</li><li>
Strong organizational and multitasking abilities.</li></ul></div>

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