catering manager

HEI Hotels & Resorts

<div>About Us
Sophisticated design, luxurious amenities, bright lights and breathtaking views are just some descriptions of our hotel. Who wouldn&rsquo;t want to be part of it? Immerse yourself in Times Square, heart of New York City. Here at the Renaissance TSQ, we are like a big work family embracing each other and valuing our diversity. Come join the team to enjoy the grand options offered such as traveling perks, health benefits packages and prosperous retirement plans along with so much more! Let&rsquo;s discuss how to make you part of our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Manage catering accounts to achieve guest satisfaction and drive revenue growth. Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage, and room rental are met or exceeded.
Essential Duties and Responsibilities<ul><li>
Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication.</li><li>
Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets.</li><li>
Apply yield management techniques and analyze historical data to maximize revenue and profitability.</li><li>
Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability.</li><li>
Conduct market research on competitors&rsquo; products, services, and pricing to inform strategic business plans.</li><li>
Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value.</li><li>
Build and maintain long-term client relationships, ensuring repeat business.</li><li>
Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities.</li><li>
Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments.</li><li>
Conduct hotel site inspections and client presentations with professionalism and confidence.</li><li>
Participate in trade shows, sales blitzes, and networking events to generate leads.</li><li>
Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution.</li><li>
Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction.</li><li>
Manage A/V equipment as a profit center when applicable.</li><li>
Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events.</li><li>
Monitor market trends, competitor activity, and key client accounts to identify growth opportunities.</li><li>
Perform any other job-related duties as assigned.</li></ul>
Qualifications and Skills
<ul><li>Prior hospitality experience with specific experience in catering sales is essential.</li><li>
Minimum 1+ year in catering sales required.</li><li>
Experience at a similar size and quality hotel preferred.</li><li>
Proficient in Microsoft Word, Excel, and hotel sales system.</li><li>
Strong sales and revenue management skills, with the ability to train and motivate peers.</li><li>
Knowledge of hotel features, benefits, and competitive landscape.</li><li>
Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance.</li><li>
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to work effectively under time constraints and adapt communication style to different audiences.</li><li>
Strong organizational, problem-solving, and client service skills.</li></ul>
Compensation
Salary Range: $65,368.00 - $87,154.00 Annually
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? Yes
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Catering Manager

1 Hotels

<div>Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can&rsquo;t do it alone. That&rsquo;s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Life is precious including the experiences we have with food and the people we share those experiences with The Food &amp; Beverage teams at SH Hotels &amp; Resorts understand (and value) that thoughtful ingredients and extraordinary people are both required to execute an exquisite experience for our guests. 
We&rsquo;re currently in search of a Restaurant Catering Manager who shares these values and will champion them. Who strives to be a leader second-to-none, knows how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We&rsquo;re looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who&rsquo;s not afraid to get in the trenches with their team to achieve the ultimate outcome. 
Sound like you? We&rsquo;d love to connect. 
(Inside Tip: This role was made with room to grow for a service-minded rockstar.) 
 
About you... 
Passionate about food &amp; beverage and a minimum of 3 years of similar work experience. 
A post-secondary diploma or degree would be a plus. 
Advanced knowledge of food &amp; beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance. 
Excels at communication, both verbal and written. 
Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.</div>

Restaurant Catering Manager

Chick-fil-A Restaurants

<div>The Marketing Manager serves as the primary champion of the Chick-fil-A brand. They are responsible for raising awareness of the business in the community, engaging our existing customer base to deepen loyalty, and converting on-the-fence prospects into paying customers who keep coming back. They create top-of-mind awareness for Chick-fil-A and make us the first choice for hungry families! The manager also keeps team members informed about and trained on menu offerings and ensures everyone stays on brand with uniforms, customer interactions, service scripts, and food quality and presentation. They are advocates for, protectors of, and promoters of our brand. They play an active role in team member training and ensure we maintain everything that makes Chick-fil-A the respected, reputable restaurant for which we are known. The Marketing Manager's primary focus is to drive sales growth by upholding every aspect of the Chick-fil-A brand, ensuring that we deliver genuine hospitality, fast and accurate service, great food worth sharing, and a clean and safe environment.
Responsibilities:
Awareness<ul><li>
Manage digital presence. Develop a social media calendar and regularly publish content.</li><li>
Promote catering services to local businesses to drive sales.</li><li>
Establish partnerships with local organizations for events that promote the brand.</li><li>
Create marketing collateral using marketing materials or submit external marketing designs to the Support Center for approval.</li><li>
Plan family-oriented events at the restaurant, such as Action Hero Night, Breakfast with Santa, Daddy Daughter Night, and the Family Fall Festival.</li><li>
Evaluate meal donation requests from community organizations and wisely steward marketing funds. Establish Chick-fil-A as a company that cares about our community.</li><li>
Use the Chick-fil-A national campaign calendar to guide local campaigns that coincide and boost impact for particular products during certain periods.</li><li>
Manage public relations and media relations for noteworthy events such as ribbon cutting, grand opening, community events, and more.</li></ul>
Engagement<ul><li>
Serves guests as part of the restaurant team in a position during peak times as a model of signature Chick-fil-A service.
</li><li>Ensure Front of House team members are trained on the menu, stick to the script, and exhibit genuine hospitality to affect customer service</li><li>
Make sure the team is informed on current seasonal items and equipped with talking points</li><li>
Ensure the team stays on brand with uniforms</li><li>
Educate and hold the back-of-house kitchen team accountable for proper food safety and quality procedures to ensure products meet brand standards. Conduct assessments to ensure that the produced food meets Chick-fil-A standards.</li><li>
Resolve customer issues in person and via our customer recovery platform. Constantly evaluate customer experience and monitor scores. Provide feedback to the management team regarding recurring complaints and ways to improve customer service</li><li>
Work with the Talent &amp; Admin Manager to identify team member recognition opportunities and events to highlight via social media</li></ul>
Conversion/Sales<ul><li>
Keep outdoor and indoor restaurant signage and point of purchase material updated</li><li>
Develop internal sales competitions for particular items and develop scripts for upselling</li><li>
Use customer data to analyze customer purchase activity data and inform actionable campaigns for specific customer segments. These could include campaigns to welcome new Chick-fil-A rewards members, cross-sell to deepen relationships/loyalty with existing members, drive sales in additional day parts, re-engage inactive customers, or grow certain ordering methods</li><li>
Incentivize orders by sending promotions through the Chick-fil-A app and via email
</li><li>Partner with local organizations to host Community Care Events, which donate a portion of proceeds to a cause</li><li>
Delivers catering orders to guests and delivers the brand experience with the food.
</li></ul>Position Type:
<ul><li>Full-time</li></ul>
Our Benefits Include:<ul><li>
A fun work environment where you can positively influence others</li><li>
Flexible scheduling (and closed on Sundays)</li><li>
Learning firsthand from an experienced Operator and Restaurant Leaders</li><li>
Intentional growth and development to help you reach your professional goals</li><li>
Scholarship opportunities</li><li>
Competitive pay - $17.00 - $24.00 per hour</li></ul>
Qualifications and Requirements:<ul><li>
Excellent communication skills</li><li>
Ability to use data to inform decision-making. Constantly evaluate results and pivot as needed.</li><li>
Creative mindset</li><li>
Skilled in a variety of marketing platforms</li><li>
Ability to coach and train others</li></ul>
Most Chick-fil-A&reg; Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
Working at a Chick-fil-A&reg; restaurant is more than a job &ndash; it&rsquo;s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $17.00 - $24.00 / hour
Benefits:<ul><li>
Flexible schedule</li><li>
Employee discount</li><li>
Paid training</li><li>
Mileage reimbursement</li><li>
Paid time off</li><li>
Health insurance</li><li>
Dental insurance</li><li>
Vision insurance</li><li>
401(k)</li><li>
401(k) matching</li><li>
Referral program</li></ul>
Job Type: fulltime
Schedule:<ul><li>
Weekend availability</li><li>
Holidays</li><li>
Day shift</li><li>
Night shift</li><li>
Other</li></ul>
Education: High school degree
Work location: On-site</div>

Marketing and Catering Manager

Balducci's Food Lover's Market

<div><div><div>The Catering Manager is responsible for the planning, organizing, and developing the food and beverages services for our customers and employees, organizations and businesses while meeting their expectations, food and hygiene standards and financial targets. They will establish rapport and product confidence with customers and troubleshoot potential issues and resolve existing catering problems. They develop and maintain good customer and employee relationships.
</div><div>Pay Transparency: The salary range is $55,000 to $65,000 annually with bonus potential. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.
<div>Benefits: The total comp package yearly can include 12 days PTO, 40hrs of sick time, 6 recognized holidays, 401k match of up to 7%, Pet insurance, EPA benefits, 30% discount, and so much more!
</div><div>This role combines sales (about 25% of the time) with hands-on involvement in preparing orders and supporting store operations. 
 
</div></div><div>KEY RESPONSIBILITIES:
</div><div><div><ul><li>Create a culture of food exploration, innovation and education for customers and employees.</li>
<li>Oversee the management of facilities, e.g., checking event bookings and allocation of resources/staff.</li>
<li>Plan new promotions and initiatives and contribute to business development.</li>
<li>Assist in handling staffing and customer issues.</li>
<li>Keep abreast of trends and developments in the industry, such as menus or trends in consumer tastes.</li>
<li>Manage the food and beverage provision for functions and events.</li>
<li>Supervise catering and waiting staff at functions.</li>
<li>Recruit and train permanent and casual staff.</li>
<li>Organize, lead, and motivate the catering team.</li>
<li>Plan staff scheduling and rotations.</li>
<li>Ensure health and safety regulations are strictly observed.</li>
<li>Set standard and enforces safe food preparations/presentation and handling ensuring compliance with company food safety policy.</li>
<li>Budget and establish financial targets and forecasts.</li>
<li>Monitor the quality of the product and service provided.</li>
<li>Keep financial and administrative records.</li>
<li>Interact with customers. suppliers and employees.</li>
<li>Negotiate contracts with customers, assess their requirements and ensure they are satisfied with the service delivered.</li>
<li>Maximize sales and meet profit and financial expectations.</li>
<li>Other duties as assigned.</li> 
</ul></div><div></div><div>Education Level:
</div><div><ul><li>High School Diploma or equivalent.</li>
<li>2-3 yrs. catering experience preferred.</li>
<li>Must maintain state Food Handler&rsquo;s Permit.]</li>
<li>Food Safety Certification Required.</li> 
</ul></div><div>Skills and Experiences:
</div><div><ul><li>Management experience: scheduling, ordering, selling, merchandising, supervising, and prioritizing.
</li><li>Effective communication and interpersonal skills.</li>
<li>Ability to think on your feet and take initiative.</li>
<li>Ability to use tack and diplomacy.</li>
<li>Team working skills; ability to lead and motivate staff.</li>
<li>Numeracy and financial skills to manage a budget.</li>
<li>Appreciation of customer expectations and commercial demands.</li>
<li>Ability to work under pressure.</li>
<li>Organizes and ability to multi-task.</li>
<li>Flexibility and the ability to solve problems in a pressurized environment.</li>
<li>Ability to function as a team member and get along with others.</li> 
</ul></div><div>TRAVEL REQUIREMENTS: As needed. 
</div><div>PHYSICAL ENVIRONMENT:
</div><div>Required to stand for extended periods as well as walk, bend, and stoop.
Must be able to lift 55 lbs.
Be able to perform all physical aspects of the position, such as bending, squatting, climbing, and walking.
Work a flexible schedule including evenings, early mornings, weekends, and holidays. 
</div><div>Albertsons Companies EOE
</div></div>We also provide a variety of benefits including:
<ul><li>Competitive wages paid weekly</li>
<li>Associate discounts</li>
<li>Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)</li>
<li>Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits</li>
<li>Leaders invested in your training, career growth and development</li>
<li>An inclusive work environment with talented colleagues who reflect the communities we serve</li></ul> 
 
Our Values &ndash; Click below to view video: ACI Values 
A copy of the full job description can be made available to you.
</div><div>
<div>Pay Transparency: 
</div><div></div> 
<div>Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.
</div></div><div>Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw&rsquo;s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson&rsquo;s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico&rsquo;s Community Markets, King&rsquo;s, Balducci&rsquo;s, and Albertson&rsquo;s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company&rsquo;s success.
Bring your flavor
<div>Building the future of food and well-being starts with you. Join our team and bring your best self to the table.</div> 
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).</div></div>

Catering Manager - Scarsdale, NY - Balducci's

Chartwells Higher Education

<div>Location: On the campus of Iona University
Salary: $65,000 - $70,000 
At over 300 college &amp; universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.
We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div><div>
Iona University is seeking an energetic, detail-oriented, and service-driven Catering Manager to lead and elevate our on-campus catering operations. This is an exciting opportunity for a hospitality professional who thrives in a fast-paced, event-focused environment and is passionate about delivering memorable dining experiences.
As Catering Manager, you will oversee all aspects of catering operations&mdash;from menu collaboration and event execution to staff training and client relations&mdash;while playing a key role in shaping exceptional experiences for the Iona University community and its guests.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Lead and supervise all catering events, ensuring flawless execution from set-up through breakdown</li><li>
Oversee event logistics, quality control, sanitation, and facility coordination</li><li>
Partner with the Chef to design creative, high-quality menus that reflect current food and catering trends</li><li>
Train, coach, and mentor catering associates on service techniques, presentation standards, and customer service excellence</li><li>
Direct temporary and event-specific staff alongside regular team members</li><li>
Track and manage labor and food costs for each event, ensuring financial accountability</li><li>
Serve as the primary point of contact for clients, maintaining strong and professional relationships</li><li>
Ensure exceptional service delivery during events, addressing client needs promptly and professionally</li><li>
Support all foodservice-related activities and perform additional duties as needed</li></ul><h3 class="jobSectionHeader">
Qualifications &amp; Experience</h3><ul><li>
Minimum of 2 years of food service experience, including at least 1 year in a management role</li><li>
Required experience in catering operations</li><li>
Background in restaurants, hotels, corporate dining, education, healthcare, military, or comparable foodservice environments</li><li>
Strong knowledge of food and catering trends with an emphasis on quality, sanitation, production, cost control, and presentation</li><li>
Solid financial acumen, including budgeting and cost tracking</li><li>
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and internet-based tools</li><li>
ServSafe Certification required</li><li>
Ability to lift up to **50 pounds</li></ul></div></div></div></div>
Apply to Chartwells Higher Education today!
Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass Story 
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.
Associates at Chartwells Higher Ed are offered many fantastic benefits.<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Paid Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1522238
Chartwells HE
KRISTINA MCCARTHY
[[req_classification]]</div>

CATERING MANAGER - Iona University - West Chester County, NY

Quaintance-Weaver Restaurants & Hotels

<div><div><div><div>Catering Sales Manager</div>
<div>Location: Proximity Hotel &amp; O.Henry Hotel, Greensboro, North Carolina</div>
<div>Hours: Full Time</div>
<div></div><div>Proximity Hotel and O.Henry Hotel are looking for a friendly and energetic Catering Sales Manager to join their team of enthusiastic hospitality professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference. 
</div><div>Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, click here.</div>
<div></div><div><div>What are the responsibilities of Catering Sales Manager?</div>
<ul><li>Communicate clearly and perform consistently following the mission and values of the organization in our enthusiastic work environment</li>
<li>Be an advocate for our guests with all interactions, ensuring that each guest leaves feeling that their experience was beyond incredible</li>
<li>Sell group event space and catered food and beverage with a focus on our impressive selection of seasonal restaurant food</li>
<li>Be proactive with generating and prospecting appropriate leads</li>
<li>Manage and further develop account relationships by seeking to best understand our guests&rsquo; needs, present their vision consistently to our operations team and provide an event of their dreams</li>
<li>Have an active presence in the community through networking and building trusting relationships</li>
<li>Book optimal pieces of business considering rates, dates and space</li>
<li>Maintain a high level of cleanliness and safety, ensuring that our maintenance, security and sanitation standards are met at all times</li>
<li>Act as a leader with all interactions, ensuring that you take ownership of your intentions and other&rsquo;s perceptions</li>
</ul>
<div></div><div>What Skills and Experience are desired for Catering Sales Manager?</div>
<ul><li>2 plus years experience in hotel sales, catering and food &amp; beverage with a previous record or demonstration of sales skills</li>
<li>Clear understanding of the sales process</li>
<li>Friendly, energetic and detail-oriented</li>
<li>Passion for hospitality</li>
<li>Great interpersonal and communication skills</li>
<li>Strong sense of urgency and initiative</li>
<li>Experience with Salesforce/Amadeus (Delphi) a plus
</li></ul></div><div></div><div>Benefits? Yes.</div>
<ul><li>Employee Stock Ownership Plan (ESOP)</li>
<li>Health, dental and vision insurance</li>
<li>Voluntary Life Insurance</li>
<li>401K</li>
<li>Paid annual leave (vacation, sick, personal, etc.)</li>
<li>Family medical leave and domestic partner benefits</li>
<li>Industry related continuing education and frame of reference opportunities</li></ul></div></div></div>

Catering Sales Manager

Garden of the Gods Resort and Club

<div>
 
 Position Purpose &amp; Summary
 
 
 
 The Catering Sales Manager primary role is to generate new catering business (such as weddings and wedding related events, and social catering functions), and convert inbound leads/inquiries to confirmed bookings and exceed revenue goals assigned, as well as conduct planning, detailing, and servicing responsibilities for booked events.
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Understands all details pertaining to the events needs. This includes identifying potential business, solicitation, and upselling menus, room types and ancillary revenues whenever possible.
 </li>
 <li>
 Replies to inquiries/leads for catered events and any other markets as assigned.
 </li>
 <li>
 Track all lead and call production in Delphi FDC and ensure weekly/monthly activity goals are met.
 </li>
 <li>
 Close business on the best opportunities for the GGRC based on market conditions and executes approved contracts with clients within the contract signing due dates.
 </li>
 <li>
 Finalizes all details of catering and event functions within market or assigned by Director of Sales &amp; Marketing (DOSM)
 </li>
 <li>
 Review and understand catering sales revenue and operation budgets and provide forecasting reports to DOSM
 </li>
 <li>
 Maintains client timeline for contracts, BEOs, payment schedule, attendance counts, etc. ensuring Accounting has taken deposits/all payments in advance of all events.
 </li>
 <li>
 Prepares and checks all BEOs, catering function sheets or other relevant forms as they arise. Ensure that appropriate departments receive any changes in a timely manner.
 </li>
 <li>
 Inspect function room prior to start of function for correct set up. Attends function periodically as a supervisory check.
 </li>
 <li>
 Greets all directly booked clients as they arrive at the property, and/or as needed. Serve as guest contact during the event when needed.
 </li>
 <li>
 Conduct daily client tours and detailing events as needed. This includes weekends when accommodating the client's schedule.
 </li>
 <li>
 Ensure the Group billing is correct as developed by Accounting and approved before sent to client by Accounting Dept.
 </li>
 <li>
 Participate in weekly sales meetings, BEO meetings, F&amp;B, Operations, and other meetings to communicate the upcoming event needs.
 </li>
 <li>
 Establishes relationships with area event vendors, competitive and non-competitive hotels and event venues and the respective managers at these locations.
 </li>
 <li>
 Designing room layouts with diagram software provided by company.
 </li>
 <li>
 Interacts effectively with sales, kitchen, vendors, competitors, catering associations to ensure guest satisfaction.
 </li>
 <li>
 Deliver "I Am Proud" service standards and department-specific signature touch points.
 </li>
 <li>
 Establish cross-departmental channels of communication among teammates that are consistent and complete.
 </li>
 <li>
 Attend tradeshows and networking events as approved to grow the assigned market.
 
 
 </li>
 </ul>
 
 Additional Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Maintains post-event files and submits all ensures invoices, receipts and closing inventories copies are maintained and records actual final guest count and revenues in Delphi.
 </li>
 <li>
 Maintains complete and in-depth files on all future and past events and private parties as directed by departmental standards.
 </li>
 <li>
 Attend training as assigned.
 </li>
 <li>
 Practice and observe safety rules and regulations and encourages others to do the same.
 </li>
 <li>
 Timely participates in morning stand up, weekly operations meetings and staff meetings.
 </li>
 <li>
 Greet every guest, member, and team member with "I Am Proud" standards and set a positive tone for every interaction.
 </li>
 <li>
 Provide extraordinary service that is "Enriching by Nature."
 </li>
 <li>
 Embrace, embody, demonstrate, and encourage wellness and Strata virtues through interactions, performance, and commitments.
 </li>
 <li>
 Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values.
 </li>
 <li>
 Be empowered to make things go right if they go wrong.
 </li>
 <li>
 Give the guest/member a fond farewell.
 </li>
 <li>
 Address feedback by utilizing the LEARN Model.
 </li>
 <li>
 Demonstrate a professional appearance and be attentive to what matters most.
 </li>
 <li>
 Comply with company policies and procedures.
 
 
 </li>
 </ul>
 
 Marginal Functions
 
 
 
 <ul>
 <li>
 Performs other job-related duties as assigned.
 </li>
 <li>
 Interface positively with other departments, offering assistance when needed.
 </li>
 <li>
 Displays care in use of equipment and maintains an organized and professional work environment.
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 <ul>
 <li>
 Minimum Knowledge &amp; Skills:
 </li>
 <li>
 Preferred knowledge of Delphi Classic, Delphi FDC, Opera Sales &amp; Catering or similar sales &amp; catering software
 </li>
 <li>
 Preferred knowledge of Jonas, Micro's software or other similar business enterprise or POS related programs
 </li>
 <li>
 Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite
 </li>
 <li>
 Room diagram software's such as Meetings Matrix, Allseated, or Social Tables
 </li>
 <li>
 Ability to work days, nights, weekends, and holidays- all days of the week as determined by contracted events and resort activities
 </li>
 <li>
 Formal Education and Job-Related Experience:
 </li>
 <li>
 Minimum 3 Years in a hospitality sales role.
 </li>
 <li>
 License, Registration, and/or Certification Required:
 </li>
 <li>
 Valid Driver's License Required
 </li>
 <li>
 ServeSafe, or TIPS Certification; (or equivalent) preferred
 </li>
 <li>
 First-Aid / CPR / AED Certification preferred
 
 
 </li>
 </ul>
 
 External And Internal Personal Contact
 
 
 
 <ul>
 <li>
 Communications:
 </li>
 <li>
 Daily ? Participating in meetings; conducting meetings / leading group discussions
 </li>
 <li>
 Weekly ? Consulting to others; making formal presentations and speeches
 </li>
 <li>
 Occasionally ? Participate in one-on-one coaching sessions with sales team
 </li>
 <li>
 Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication.
 
 
 </li>
 </ul>
 
 Additional Licenses And/or Certifications Required
 
 
 
 
 
 YES
 
 
 
 
 
 
 NO
 
 
 
 
 Valid Driver's License
 
 
 X
 
 
 CPR Certification
 
 
 X
 
 
 Food Protection Manager Certification
 
 
 X
 
 
 Food Handler Certification
 
 
 X
 
 
 Alcohol Server/Seller Certification
 
 
 X
 
 
 
 Position Analysis/Specifications
 
 
 
 
 
 N/A
 
 
 
 
 
 
 (Not Applicable)
 
 
 
 
 
 
 OCCASIONAL
 
 
 
 
 
 
 FREQUENTLY
 
 
 
 
 Sitting
 
 
 X
 
 
 Standing
 
 
 X
 
 
 Walking
 
 
 X
 
 
 Bending Over
 
 
 X
 
 
 Crawling
 
 
 X
 
 
 Reaching
 
 
 X
 
 
 Crouching
 
 
 X
 
 
 Kneeling
 
 
 X
 
 
 Balancing
 
 
 X
 
 
 Pushing / Pulling
 
 
 X
 
 
 
 Lifting / Carrying
 
 
 
 10 lbs. or less
 
 
 X
 
 
 11 to 25 lbs.
 
 
 X
 
 
 26 to 50 lbs.
 
 
 X
 
 
 51 to 70 lbs.
 
 
 X
 
 
 Manual Dexterity
 
 
 X
 
 
 Fine Motor Skills
 
 
 X
 
 
 Gross Motor Skills
 
 
 X
 
 
 Eye / Hand Coordination
 
 
 X
 
 
 Near Vision
 
 
 X
 
 
 Far Vision
 
 
 X
 
 
 Color Recognition
 
 
 X
 
 
 Hearing
 
 
 X
 
 
 
 Environmental Factors
 
 
 
 Environmental factors may include indoor settings with overhead lighting and comfortable ventilation. May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather.
 
 
 
 
 YES
 
 
 
 
 
 
 NO
 
 
 
 
 Working Outside
 
 
 X
 
 
 Working Inside
 
 
 X
 
 
 Working Alone
 
 
 X
 
 
 Working Closely with Others
 
 
 X
 
 
 Excessive Cold / Heat
 
 
 X
 
 
 Excessive Humidity / Dampness
 
 
 X
 
 
 Noise / Vibrations
 
 
 X
 
 
 Working Above Ground
 
 
 X
 
 
 Working Below Ground
 
 
 X
 
 
 Working with Chemicals / Detergents / Cleaners
 
 
 X
 
 
 Working Around Fumes / Smoke / Gas
 
 
 X
 
 
 Walking on Uneven Surfaces
 
 
 X
 
 
 Operating Motorized Equipment or Vehicles
 
 
 X
 
 
 Working Around/Near Machinery/Motorized Equipment
 
 
 X
 
 
 Climbing on Scaffolds or Ladders
 
 
 X
 
 
 Continuous use with a Computer and Keyboard
 
 
 X
 
 
 
 The
 
 Garden of the Gods Resort and Club
 
 offers a diverse, dynamic, and thriving environment that supports career development for all our team members.
 
 
 
 
 
 Job Posted by ApplicantPro
 
 
</div>

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