catering operations manager

Independent Food Company

Position Summary The Catering Operations Manager oversees the daily operations of catering services, ensuring exceptional service delivery, operational efficiency, and customer satisfaction. This role requires a balance of leadership, planning, and hands-on management to execute events seamlessly and maintain the company's high standards. Key Responsibilities 1. Operations Management<ul><li>Oversee all catering operations, from planning to execution, ensuring smooth and efficient workflows.</li><li>Manage catering logistics, including menu development, equipment, and staffing requirements.</li><li>Ensure compliance with health and safety regulations, food hygiene standards, and company policies.</li></ul>2. Team Leadership<ul><li>Supervise and manage the catering team, including chefs, servers, and support staff.</li><li>Recruit, train, and develop team members to deliver high-quality service.</li><li>Schedule and assign tasks to ensure adequate staffing for all events.</li></ul>3. Client Relationship Management<ul><li>Serve as the primary point of contact for clients during the planning and execution phases.</li><li>Collaborate with clients to understand their needs, customize menus, and provide tailored solutions.</li><li>Address and resolve client concerns promptly to ensure satisfaction.</li></ul>4. Financial Oversight<ul><li>Develop and manage catering budgets, ensuring profitability for each event.</li><li>Track expenses, negotiate vendor contracts, and optimize cost efficiencies.</li><li>Prepare reports on financial performance, event feedback, and operational metrics.</li></ul>5. Event Coordination<ul><li>Work closely with the sales and event planning teams to align catering services with client expectations.</li><li>Ensure timely delivery and setup of catering services, including food, beverages, and equipment.</li><li>Handle unexpected challenges during events, ensuring minimal disruption to service.</li></ul>6. Continuous Improvement<ul><li>Evaluate operations to identify areas for improvement in efficiency and quality.</li><li>Stay updated on industry trends and incorporate best practices into operations.</li><li>Innovate menus and service offerings to meet evolving client needs.</li></ul> Key Qualifications Education:<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).</li></ul>Experience:<ul><li>5+ years of experience in catering, hospitality, or food service operations, with at least 2 years in a managerial role.</li></ul>Skills:<ul><li>Strong leadership and team management abilities.</li><li>Excellent organizational and multitasking skills.</li><li>Exceptional communication and customer service skills.</li><li>Financial acumen with experience in budgeting and cost management.</li><li>Knowledge of food safety regulations and catering logistics.</li></ul>Personal Attributes:<ul><li>Attention to detail and commitment to quality.</li><li>Problem-solving mindset with the ability to work under pressure.</li><li>Passion for delivering exceptional guest experiences.</li></ul>

Catering Operations Manager

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Can you build and manage a thriving calendar of premium catering events? Your challenge is to deliver exceptional F&amp;B experiences at corporate venues and aboard iconic maritime venues across Dubai.
Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.
We are currently seeking a Catering Operations Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
As a Catering Operations Manager, you bring an exceptional level of ambition, a results-driven mindset, and a genuine passion for crafting extraordinary experiences for our clients. Your expertise and dedication will play a pivotal role in elevating our Meetings and Events Team to new heights.<ul><li>
Manages the catering operations team, supporting the Director of F&amp;B in implementing training plans, coaching, and mentoring team members to achieve high performance.</li><li>
Maximizes revenue by proactively receiving and converting catering enquiries.</li><li>
Supports sales efforts by analyzing current business, identifying lost opportunities, and generating new leads to build a robust events diary.</li><li>
Upholds a high level of accurate and timely communication with all internal departments (kitchen, logistics, service) and external partners (venue managers, cruise operators) to ensure flawless event execution.</li><li>
Takes ownership of the end-to-end client experience.</li><li>
Follows up with clients post-event to determine satisfaction, measures results, and implements strategies to continuously improve service quality.</li><li>
Fosters a proactive sales and service culture within the team to achieve all budgeted revenues and expand our presence in the corporate and cruise event markets.</li><li>
Oversees all catering inventory, from kitchen equipment to service ware, ensuring optimal stock levels, proper maintenance, and efficient logistics for diverse outdoor venues.</li><li>
Manages procurement, monitors inventory costs, and minimizes waste to uphold budgetary targets and profitability for all events.</li><li>
Coordinates with suppliers and rental companies to secure necessary equipment and manage the timely delivery, setup, and retrieval of assets at all event locations.</li></ul> 

Qualifications 
<ul><li>
Proficient in all Meeting &amp; Events procedures to be a resource when needed.</li><li>
A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management.</li><li>
Commercially aware.</li><li>
Driven and ambitious to inspire the team to consistently deliver and exceed service standard.</li><li>
Clear thinker with excellent communication abilities and attention to detail</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

<div>
 
 Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
 
 
 
 
 People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Can you build and manage a thriving calendar of premium catering events? Your challenge is to deliver exceptional F&amp;B experiences at corporate venues and aboard iconic maritime venues across Dubai.
 
 
 
 
 Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.
 
 
 
 
 We are currently seeking a
 
 Catering Operations Manager
 
 to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
 
 
 
 
 We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.
 
 
 
 
 As a Catering Operations Manager, you bring an exceptional level of ambition, a results-driven mindset, and a genuine passion for crafting extraordinary experiences for our clients. Your expertise and dedication will play a pivotal role in elevating our Meetings and Events Team to new heights.
 
 
 
 <ul>
 <li>
 Manages the catering operations team, supporting the Director of F&amp;B in implementing training plans, coaching, and mentoring team members to achieve high performance.
 </li>
 <li>
 Maximizes revenue by proactively receiving and converting catering enquiries.
 </li>
 <li>
 Supports sales efforts by analyzing current business, identifying lost opportunities, and generating new leads to build a robust events diary.
 </li>
 <li>
 Upholds a high level of accurate and timely communication with all internal departments (kitchen, logistics, service) and external partners (venue managers, cruise operators) to ensure flawless event execution.
 </li>
 <li>
 Takes ownership of the end-to-end client experience.
 </li>
 <li>
 Follows up with clients post-event to determine satisfaction, measures results, and implements strategies to continuously improve service quality.
 </li>
 <li>
 Fosters a proactive sales and service culture within the team to achieve all budgeted revenues and expand our presence in the corporate and cruise event markets.
 </li>
 <li>
 Oversees all catering inventory, from kitchen equipment to service ware, ensuring optimal stock levels, proper maintenance, and efficient logistics for diverse outdoor venues.
 </li>
 <li>
 Manages procurement, monitors inventory costs, and minimizes waste to uphold budgetary targets and profitability for all events.
 </li>
 <li>
 Coordinates with suppliers and rental companies to secure necessary equipment and manage the timely delivery, setup, and retrieval of assets at all event locations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proficient in all Meeting &amp; Events procedures to be a resource when needed.
 </li>
 <li>
 A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management.
 </li>
 <li>
 Commercially aware.
 </li>
 <li>
 Driven and ambitious to inspire the team to consistently deliver and exceed service standard.
 </li>
 <li>
 Clear thinker with excellent communication abilities and attention to detail
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Why Join Radisson Hotel Group?
 
 
 
 
 
 
 Live the Magic of Hospitality -
 
 Be part of a team that creates
 
 exceptional experiences and memorable moments
 
 every day. Let your
 
 Yes I Can!
 
 spirit shine as you bring hospitality to life.
 
 
 
 
 
 Build a Great Career -
 
 No matter your background or experience, we invest in your
 
 growth, learning, and career development
 
 &mdash;helping you reach your full potential.
 
 
 
 
 
 Experience the Team Spirit -
 
 Join a workplace that&rsquo;s
 
 inclusive, fun, and meaningful
 
 . We celebrate diversity, support one another and foster a sense of belonging through our
 
 Employee Resource Groups and inclusion initiatives
 
 .
 
 
 
 
 
 Lead with Your Ambition -
 
 Your ideas, passion and drive matter! We empower you to
 
 make a difference
 
 &mdash;in hospitality, your community and beyond.
 
 
 
 
 
 Enjoy Global &amp; Local Perks -
 
 No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
 
 
 
 
 
 Join us in shaping the future of hospitality!
 
 If you&rsquo;re ready to
 
 bring your talent, energy, and passion
 
 , we&rsquo;d love to hear from you.
 
 
 
 
 
 Apply now and let&rsquo;s make every moment matter.
 
 
 
 
 
 We welcome applicants from all
 
 backgrounds, abilities, and experiences
 
 . If you need any adjustments during the application process, please let us know.
 
</div>

Yousef Al-Rajhi Group

<h2>About the Role:</h2>&nbsp;We are seeking an experienced and highly organized Catering Manager to lead and expand a new catering concept within a fast-growing F&amp;B organization. The ideal candidate must come from a pure catering background, preferably from large-scale operations such as Coffee or any other specialty catering, large-scale catering, or major hospitality/banqueting companies.&nbsp;This role is perfect for someone who has managed high-volume catering production, client relationships, logistics coordination, and end-to-end service execution. &nbsp;<h2>Key Responsibilities: &nbsp;</h2><ul><li>Lead, plan, and manage all catering operations including menu planning, food production, logistics, delivery, and service execution.</li><li>Oversee daily catering activities to ensure the highest standards of quality, hygiene, and customer satisfaction.</li><li>Manage large-scale catering events, corporate orders, and special functions with precision.</li><li>Coordinate closely with kitchen, procurement, logistics, and service teams to ensure timely delivery and operational excellence.</li><li>Develop catering strategies, pricing structures, and service packages for different client segments.</li><li>Build and maintain strong relationships with corporate clients and key accounts.</li><li>Monitor catering budgets, costs, and profitability to achieve financial targets.</li><li>Ensure compliance with food safety, HACCP, hygiene standards, and company policies.</li><li>Recruit, train, and supervise catering staff and service teams.</li><li>Identify new business opportunities and contribute to the expansion of the catering service. &nbsp;</li></ul><h2>Qualifications &amp; Experience: &nbsp;</h2><ul><li>Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or related field.</li><li>7–12 years of experience in professional catering operations.</li><li>Mandatory experience with high-volume catering environments such as:</li><li>Airline catering (e.g., Saudia Catering, Emirates Flight Catering, Qatar Airways Catering, etc.)</li><li>Industrial catering</li><li>Contract catering services</li><li>Large hotel/banquet catering departments</li><li>Strong knowledge of food production, menu planning, logistics, and service delivery for large groups.</li><li>Proven leadership skills with the ability to manage diverse teams.</li><li>Excellent communication, client-handling, and problem-solving skills.</li><li>Strong understanding of food safety standards (HACCP, ISO, etc.).</li><li>Ability to work under pressure and manage multiple events simultaneously.</li><li>Must be based in Saudi Arabia or have strong experience within the KSA catering market. &nbsp;</li></ul><h2>What We Offer: &nbsp;</h2><ul><li>Attractive salary package.</li><li>Opportunity to build and lead a new catering concept.</li><li>Fast-paced, expanding environment with room for career growth.</li></ul>

Catering Manager

British University of Bahrain

We are looking for a motivated and creative Sales &amp; Marketing Manager (Catering Division) to join our team. This role combines catering management with marketing and business development, ensuring our catering services reach new clients and deliver exceptional experiences.Key Responsibilities:<ul><li>Manage catering operations and ensure high-quality service delivery.</li><li>Develop and implement marketing strategies to promote catering services.</li><li>Identify and pursue new business opportunities, leads, and partnerships.</li><li>Build and maintain strong client relationships.</li><li>Coordinate with the culinary team to design attractive menus and packages.</li><li>Prepare proposals, manage budgets, and oversee contracts related to catering events.</li></ul>Requirements:<ul><li>Preferably Bahraini female candidate.</li><li>Experience in catering management, hospitality, or marketing.</li><li>Strong communication and negotiation skills.</li><li>Ability to generate leads and close deals.</li><li>Creative thinker with a passion for food and events.</li><li>Bachelor&rsquo;s degree in Hospitality, Marketing, or related field preferred.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunity to grow with a fast-expanding catering brand.</li><li>A supportive team environment with room for creativity and innovation.</li></ul>Interested candidates may send their CV to payroll@alazzzamgroup.comJob Type: Full-timePay: BD500.000 - BD1,000.000 per month

Sales & Marketing Manager (Catering Division)

Karami Companies Management

We are seeking an experienced and dynamic Operations Manager to oversee the daily operations of our cake shop, chocolate shop, and catering division. The ideal candidate will be responsible for managing staff, ensuring high-quality production, maintaining customer satisfaction, and driving efficiency and profitability across all business units.Key Responsibilities: 1. Operational Management:<ul><li>Supervise daily operations across all outlets (cake shop, chocolate shop, catering).</li><li>Develop and implement SOPs to ensure consistency, quality, and hygiene standards.</li><li>Manage inventory, supply chain, and procurement of raw materials.</li><li>Coordinate with kitchen and production teams to meet daily demand and custom orders.</li></ul>2. Staff Supervision &amp; Training:<ul><li>Hire, train, and supervise staff including chefs, service staff, and delivery personnel.</li><li>Conduct regular team meetings, performance reviews, and skill development programs.</li><li>Schedule shifts and manage labor costs efficiently.</li></ul>3. Customer Experience:<ul><li>Maintain high standards of customer service across all touchpoints.</li><li>Handle escalated customer complaints and ensure resolution.</li><li>Implement strategies to improve customer retention and satisfaction.</li></ul>4. Sales &amp; Marketing Support:<ul><li>Coordinate with marketing for seasonal promotions, product launches, and catering campaigns.</li><li>Monitor sales performance and suggest improvements based on data and customer feedback.</li></ul>5. Financial &amp; Reporting:<ul><li>Manage budgets, control costs, and maximize profitability.</li><li>Maintain records of sales, expenses, wastage, and inventory.</li><li>Prepare and present operational reports to management regularly.</li></ul>6. Compliance &amp; Safety:<ul><li>Ensure compliance with health, safety, and food hygiene regulations.</li><li>Conduct routine audits and resolve non-compliance issues proactively.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field.</li><li>3+ years of experience in food service, bakery, or catering operations.</li><li>Strong leadership and interpersonal skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficient in POS systems, inventory management tools, and MS Office.</li><li>Knowledge of food safety and handling practices (HACCP certification is a plus).</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have experience working in similar concept ? (Chocolate, Cake shop)</li><li>How many years of experience you have as Operations Manager ?</li><li>What is your Notice Period ?</li></ul>Work Location: In person

Operations Manager - Operations Manager – Cake Shop, Chocolate Shop & Catering Services

Naveed Caterers & Event Management

Job Title: Outdoor Catering Kitchen Operations ManagerJob Summary: We are seeking a senior Kitchen Operations Manager to lead large-scale outdoor catering kitchen operations. This is not a chef or cooking role. The position requires a professional who has headed kitchen operations in flight catering, institutional catering, industrial kitchens, hotel banquets, or central production units, with strong command over HACCP, ISO, and food &amp; hygiene safety standards.Key Responsibilities:Kitchen Operations &amp; Execution<ul><li>Own end-to-end kitchen operations for outdoor catering events</li><li>Convert event requirements into production plans, workflows, and timelines</li><li>Manage kitchen layout, equipment placement, setup, and dismantling at event sites</li><li>Ensure seamless coordination between production, logistics, and service teams</li></ul>People, Process &amp; Discipline<ul><li>Lead and manage kitchen supervisors, cooks, helpers, and contractual labor</li><li>Define duty rosters, shift plans, and task allocations</li><li>Enforce SOPs, hygiene protocols, and operational discipline</li><li>Act as the final authority for all kitchen operational matters on-site</li></ul>Food Safety, Hygiene &amp; Compliance<ul><li>Implement and monitor HACCP-based food safety systems</li><li>Ensure compliance with ISO standards (ISO 22000 / ISO 9001 where applicable)</li><li>Maintain temperature controls, storage standards, cross-contamination prevention</li><li>Conduct hygiene audits, checklist reviews, and corrective actions</li><li>Train kitchen teams on food safety, hygiene, and SOP adherence</li></ul>Planning, Cost &amp; Control<ul><li>Plan raw material requirements in coordination with procurement and stores</li><li>Control food cost, yield, portioning, and wastage</li><li>Ensure inventory accountability before, during, and after events</li><li>Prepare post-event consumption, wastage, and variance reports</li></ul>Coordination &amp; Stakeholder Management<ul><li>Coordinate closely with event managers and senior management</li><li>Handle high-pressure, time-critical operations independently</li><li>Resolve on-ground operational and compliance issues in real time</li></ul>Mandatory Background &amp; Experience:<ul><li>Must have worked in a Head / Managerial Kitchen Operations role</li><li>Must have hands-on experience implementing HACCP and ISO food safety systems</li><li>Acceptable backgrounds include:</li><li>Flight catering operations</li><li>Institutional or industrial catering</li><li>Hotel banquet kitchen operations</li><li>Central production kitchens</li><li>Large-scale outdoor catering</li></ul>Experience &amp; Qualifications:<ul><li>Minimum 8&ndash;12 years experience in large-scale catering operations</li><li>Formal training or certification in HACCP / ISO / Food Safety Management Systems</li><li>Degree or diploma in Hospitality, Food Production Management, or Operations</li></ul>Job Type: Full-time Location: Field-based / Outdoor event locationsJob Type: Full-timePay: Rs100,000.00 - Rs170,000.00 per monthApplication Question(s):<ul><li>Do you have understanding of ISO &amp; HACCP Safety Standards</li></ul>Experience:<ul><li>Kitchen Operation Manager: 5 years (Required)</li><li>Catering: 3 years (Preferred)</li></ul>License/Certification:<ul><li>Certification related to food safety (Required)</li></ul>Work Location: In person

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