center director

La Petite Academy

<div><p>Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for:</p><ul><li>
You want benefits. We support you with a minimum 50% childcare discount, immediate access to benefits, innovative health programs, 401(k) company match, and much more.</li><li>
You want balance. We offer flexible schedules that work for you, no nights or weekends, the ability to bring your children to work with you, and paid time off.</li><li>
You want opportunity. We invest in your future with ongoing training, tuition reimbursement, credential assistance, and our unique Master Teacher Program.</li><li>
You want recognition. We provide a positive, fun workplace where employees are appreciated.</li></ul><p></p>
<p>
This is more than just a daycare job. It&rsquo;s a journey, where you learn, grow, thrive&mdash;and play&mdash;every day. Leading a child care center is something special. We&rsquo;re hiring and we want difference makers who will inspire children to become lifelong learners.</p><p>
In a Center Director, we look for committed individuals who want to have a positive impact in the lives of children and their families, while effectively and efficiently running all school operations. The Director promotes the social, physical, and intellectual growth of the children and works with the staff to create a warm, inspiring environment, while keeping parents informed and engaged.</p><p></p><p><b><br>
 A</b><b>s a Director, you will:</b></p><p></p><ul><li><b><br>
Be a leader!</b> Manages school staff by planning work schedules, evaluating staff performance, and developing performance improvement plans. Assists with the implementation of Company-provided curriculum, which includes coaching, communicating, and interpreting standards with teachers.</li><li><b>
Be an expert!</b> Ensure the school is operating in accordance with company and state licensing standards, while promoting a positive partnership within the surrounding community.</li><li><b>
Be an innovator!</b> Spark imagination, build self-esteem, and help children discover new things each day in an educational, caring, and safe environment.</li><li><b>
Be a team player!</b> Recruit, select, and retain quality staff.</li></ul><p><br>
</p><p><b>Job Requirements:</b></p><ul><li><p>
Must be at least 21 years of age.</p></li><br>
<p></p><li>
Bachelor&rsquo;s degree required in Early Childhood Education or related field.</li><li>
Must meet state requirements for education and our center/school requirements.</li><li>
Must have 2 years of Center Director experience in a licensed child care facility</li><li>
Must have the Florida Director Credential</li></ul><p></p><p><b><br>
Florida Background Screening Notice</b><br>
Employment with this school is contingent upon successful completion of Florida&rsquo;s required background screening.<br>
Information regarding Florida&rsquo;s Background Screening Clearinghouse and screening requirements can be found here:<br>
<b>https://info.flclearinghouse.com</b></p><p></p><p><br>
Learning Care is an equal opportunity employer and will not discriminate against an employee or applicant based on race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status or any other protected status under federal, state, or local law.</p></div>

Center Director

Mathnasium

<p>Mathnasium of Highlands Ranch is seeking an exceptional Center Director. This remarkable individual will have overall responsibility for running the Learning Center, including; marketing, sales, center operations, tutoring management and scheduling, parent communication, and overall management.</p><p><b>Position Responsibilities: Manage daily operations of center, educational quality, student retention, and community outreach.</b></p><p>-Manage the quality of the educational process to ensure students achieve strong results in their math class grades and parents become evangelists for the Learning Center and the Mathnasium Method.</p><ul><li>Develop and review all student learning plans and update as appropriate.</li><li>Ensure regular, accurate, and informative progress reports are given to parents.</li><li>Perform regular Parent Touches and respond to feedback from parents and students.</li><li>Coordinate efforts with students&rsquo; teachers and regular test preparation for students as often as possible.</li><li>Coordinate with Lead Instructors to ensure quality instruction.</li></ul><p>-Manage instructor&rsquo;s performance and training. Ensure instructors are hired to the highest standards and are outstanding at tutoring children.</p><ul><li>Develop weekly work schedules.</li><li>Manage staffing levels to achieve high quality teaching but that is cost effective. Maintaining a student to instructor ratio around 4:1.</li><li>Provide regular performance feedback to all instructors.</li><li>Manage corrective action plans as needed for underperforming instructors.</li></ul><p>-Manage the growth in student enrollment</p><ul><li>Sales with walk-in leads, phone calls, renewals.</li><li>Develop a solid sales approach to help parents understand our program and the unique methods/curriculum we have to help their children catch up, keep up, and excel in math.</li><li>Help with initial assessments/sales process. Spearhead all trial sessions and ensure highest quality session. Administer all post-assessments and subsequent pre-assessments.</li></ul><p>The Center Director will have responsibility for overall management of the Learning Center. Training for any Mathnasium specific teaching will be given for this fun and rewarding position.</p><p><b>This position will be filled by someone who has the following qualifications and requirements:</b></p><p>- Able to pass a background check<br/>- Bachelor&rsquo;s degree, or working towards a Bachelor's degree.<br/>- Exceptional leadership, management, and operations experience.<br/>- Passion for working with kids, and experience working both with kids and communicating effectively with parents.<br/>- Excellent communication skills, effective time management skills, and driven and detail oriented.<br/>- Strong delegating and performance management skills.<br/>- Superb organizational skills, able to multi-task effective and work towards deadlines.<br/>- Possess exemplary character and have strong leadership presence.<br/>- A passion for math or learning is ideal. A working knowledge through ACT level Math (Algebra 1, High School Geometry, and beginning Algebra 2) is preferred but not essential.<br/>- Previous Mathnasium experience desirable but not necessary.</p><p>We are looking for the very best talent for a leadership path in our dynamic and growing organization. Current University students will be considered.</p><p><b>Compensation Plan: </b>Provide base pay with an Incentive Bonus Plan (IBP) structured to meet key business metrics.</p><p>Total Compensation: $45,000 - $65,000 / year (salary + bonus) for 40 hours / week.</p><p>-Bonus Structure - bonuses based on new enrollment growth.</p><p>-Benefits: Holidays with pay, 10 Vacation/PTO days per year, with option for Health Insurance, 401K.</p><p>Job Type: Full-time</p><p>Pay: $45,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Shift availability:</p><ul><li>Night Shift (Required)</li><li>Day Shift (Required)</li></ul><p>Work Location: In person</p>

Precious Babies Learning Academy Daycare

<ul><li>Precious Babies Learning Academy Daycare and Preschool Inc. has (6) locations in North and West Philly and been in operation for 24 years. Our operating hours are from 6:30am to 6:00pm, Monday thru Friday. We are closed on all major holidays and weekends.</li><li>We are also seeking Directors at Precious Babies locations: 2204 W. Cambria St.(PHLpreK), 2839 N. 22nd St., Phila PA 19132 and 5234 Market St., Phila PA 19139.</li></ul><p>Director will manage staff members by implementing company's rules and regulations, conduct staff meetings, enforce posted classroom schedules. Plan outings and field trips, maintain the facility. Carryout Keystone Stars and CACFP Food Programs.</p><p>Required Qualifications:<br/>AA Degree in Early Childhood Education (ECE), Child Development, Human Services, Psychology, Sociology, Criminology, Nursing or AA in any field with 30 (ECE) credits.<br/>3-5 years previous experience as a Daycare Director or other related field.<br/>Strong management skills<br/>Strong problem solving and critical thinking skills<br/>Strong leadership and self-starter qualities<br/>Strong Customer Service Skills<br/>Job Type: Full-time</p><p>Pay: $50,000.00 - $65,000.00 per year and gets two weeks vacation time to use throughout the year after 90 days probation period.</p><p>We are an equal opportunity employer and provider.</p><p>Job Type: Full-time</p><p>Pay: $50,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Trueline

<div>
 <p>
  Trueline's client, a fast-growing residential exterior remodeling company based in NJ, is seeking a
  <strong>
   Call Center Director
  </strong>
  to build and lead a high-performing outbound sales team. This is a hands-on leadership role responsible for creating scalable outbound calling operations, developing talent, and driving consistent lead generation through cold outreach and strategic follow-up.
 </p>
 <p>
  <strong>
   What You'll Do as the Call Center Director:
  </strong>
 </p>
 <ul>
  <li>
   <p>
    Build, launch, and manage an outbound cold-calling team of 5-15 representatives
   </p>
  </li>
  <li>
   <p>
    Develop call scripts, outreach strategies, and follow-up processes to drive qualified appointments
   </p>
  </li>
  <li>
   <p>
    Personally contribute to outbound calling efforts while establishing performance standards
   </p>
  </li>
  <li>
   <p>
    Hire, onboard, and train entry-level and mid-level sales development reps
   </p>
  </li>
  <li>
   <p>
    Lead daily team meetings focused on metrics, motivation, and accountability
   </p>
  </li>
  <li>
   <p>
    Monitor KPIs including call volume, contact rate, set rate, and conversion performance
   </p>
  </li>
  <li>
   <p>
    Collaborate with sales and operations leadership to align on revenue goals and pipeline needs
   </p>
  </li>
  <li>
   <p>
    Create a structured training and coaching program to continuously improve team performance
   </p>
  </li>
 </ul>
 <p>
  <strong>
   Must-Haves as the Call Center Director:
  </strong>
 </p>
 <ul>
  <li>
   <p>
    Prior experience leading an outbound call center or inside sales team
   </p>
  </li>
  <li>
   <p>
    Proven success building and scaling a team from the ground up
   </p>
  </li>
  <li>
   <p>
    Strong track record in cold calling and appointment setting
   </p>
  </li>
  <li>
   <p>
    Experience recruiting, hiring, and developing sales talent
   </p>
  </li>
  <li>
   <p>
    Data-driven mindset with comfort managing KPIs and performance dashboards
   </p>
  </li>
  <li>
   <p>
    Ability to work onsite in NJ and lead from the front
   </p>
  </li>
 </ul>
 <p>
  <strong>
   Nice-to-Haves as the Call Center Director:
  </strong>
 </p>
 <ul>
  <li>
   <p>
    Experience in residential remodeling, roofing, siding, or windows
   </p>
  </li>
  <li>
   <p>
    Familiarity with CRM systems such as HubSpot
   </p>
  </li>
  <li>
   <p>
    Background in script development and sales training programs
   </p>
  </li>
 </ul>
 <p>
  <strong>
   Our Client Offers:
  </strong>
 </p>
 <ul>
  <li>
   <p>
    Competitive base salary plus commission with OTE around $100,000-$120,000 per year
   </p>
  </li>
  <li>
   <p>
    Performance-driven bonus structure
   </p>
  </li>
  <li>
   <p>
    Lifetime gym membership and frequent team events
   </p>
  </li>
  <li>
   <p>
    Clear advancement path within a growing leadership team
   </p>
  </li>
  <li>
   <p>
    Tight-knit, family-owned, values-driven culture
   </p>
  </li>
  <li>
   <p>
    Full-time schedule, Monday through Friday with occasional Saturday mornings as needed
   </p>
  </li>
 </ul>
 <p>
  This is an ideal opportunity for a motivated sales leader who wants to build something meaningful, develop a team from the ground up, and make a direct impact on company growth.
 </p>
 <p>
  <em>
   Trueline and its clients are unabashed equal-opportunity employers committed to a diverse workforce. We welcome smart and ambitious applicants and recruit, refer, hire, place, and promote without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by federal or state law.
  </em>
 </p>
</div>


Call Center Director

RedSpeed Illinois

<p>Call Center Director &ndash; Job DescriptionPosition Summary</p><p>We are seeking an experienced and strategic Call Center Director to lead and oversee daily operations of a high-volume customer service and support center with 30+ team members. This role requires a hands-on leader with proven experience implementing and managing phone systems, improving operational performance, developing reporting and forecasting models, and providing executive-level insights to leadership and the CEO.</p><p>The ideal candidate combines strong operational leadership with technical expertise, workforce management experience, and the ability to drive customer satisfaction, team performance, and organizational growth.</p><p>Key ResponsibilitiesLeadership &amp; Operations</p><ul><li>Direct and manage all call center operations for a team of 30+ employees, including supervisors, team leads, and agents.</li><li>Establish performance goals, KPIs, and service standards to ensure operational excellence.</li><li>Oversee staffing, scheduling, workforce planning, and productivity management.</li><li>Develop and maintain a positive, high-performance culture focused on accountability, customer experience, and continuous improvement.</li><li>Conduct regular coaching, performance evaluations, and leadership development for management staff.</li><li>Ensure compliance with company policies, customer service standards, and regulatory requirements.</li></ul><p>Phone System &amp; Technology Management</p><ul><li>Lead the implementation, optimization, and ongoing management of phone systems and call center technologies.</li><li>Work closely with IT and vendors to deploy new systems, upgrades, integrations, and process improvements.</li><li>Troubleshoot operational and technical issues impacting call center performance.</li><li>Evaluate and recommend new technologies to improve efficiency, reporting, and customer experience.</li><li>Manage dialer systems, CRM integrations, call routing, IVR systems, and workforce management tools.</li></ul><p>Reporting &amp; Executive Communication</p><ul><li>Create detailed operational projections, forecasting models, and workforce planning reports.</li><li>Prepare high-level executive reports and presentations for the CEO and senior leadership team.</li><li>Analyze call center metrics including service levels, abandonment rates, average handle time, conversion rates, quality assurance scores, and customer satisfaction metrics.</li><li>Identify trends, risks, and opportunities through data analysis and provide strategic recommendations.</li><li>Deliver regular business reviews and operational updates to executive leadership.</li></ul><p>Process Improvement &amp; Strategy</p><ul><li>Develop and implement strategies to improve customer satisfaction, operational efficiency, and employee engagement.</li><li>Monitor and improve workflows, scripting, escalation procedures, and quality assurance programs.</li><li>Drive continuous improvement initiatives using performance data and customer feedback.</li><li>Collaborate cross-functionally with HR, IT, Operations, and Executive Leadership to support company goals.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s degree in Business Administration, Operations Management, Communications, or related field preferred.</li><li>5+ years of experience in call center leadership, including Director or Senior Management level experience.</li><li>Proven hands-on experience implementing and managing phone systems and call center technologies.</li><li>Experience managing teams of 30+ employees in a fast-paced environment.</li><li>Strong analytical and reporting skills with experience creating executive-level reports and operational projections.</li><li>Proficiency with CRM systems, workforce management software, and reporting tools.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Ability to manage multiple priorities and lead operational change effectively.</li></ul><p>Preferred Skills</p><ul><li>Experience with VoIP systems, cloud-based contact center platforms, and system integrations.</li><li>Advanced Excel and reporting/dashboard experience.</li><li>Strong understanding of KPI management, workforce forecasting, and performance analytics.</li><li>Experience presenting to executive leadership and CEOs.</li><li>Process improvement or Lean/Six Sigma experience is a plus.</li></ul><p>Core Competencies</p><ul><li>Strategic Leadership</li><li>Operational Management</li><li>Technical Implementation</li><li>Executive Reporting</li><li>Team Development</li><li>Customer Experience Management</li><li>Data Analysis &amp; Forecasting</li><li>Problem Solving &amp; Decision Making</li></ul><p>Compensation &amp; Benefits</p><ul><li>Competitive salary based on experience</li><li>Performance bonus opportunities</li><li>Health, dental, and vision insurance</li><li>Paid time off and holidays</li><li>Professional development opportunities</li></ul><p>Pay: From $100,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Storable

<div>
 <strong>
  Overview
 </strong>
 <p>
  The Director of Call Center Operations will own the end-to-end strategy, performance, and evolution of Storable&rsquo;s Marketplace contact center. This is a senior leadership role responsible for maximizing revenue, efficiency, and customer experience across a BPO-operated, B2C contact center that serves as a critical growth engine for the Marketplace business.
 </p>
 <p>
  This leader will ensure Storable is partnered with the right BPOs, operating with the right technology stack, and using the right performance frameworks to scale revenue predictably. The Director will operate at a strategic level&mdash;setting vision, defining success metrics, and holding partners accountable&mdash;while empowering internal leaders and BPO teams to execute.
 </p>
 <p>
  The ideal candidate brings deep experience running revenue-generating contact centers with BPO partners, is highly data-driven, and has a forward-looking mindset around AI, automation, and the future of voice-based customer engagement. This role will report to the GM of Marketplace and serve as the primary executive owner of contact center performance.
 </p>
 <strong>
  &nbsp; Key Responsibilities
 </strong>
 <ul>
  <li>
   Own the Marketplace contact center strategy and performance end-to-end, including revenue, conversion, cost efficiency, and customer experience
  </li>
  <li>
   Evaluate, select, and manage BPO partners to ensure strong operational execution and long-term scalability
  </li>
  <li>
   Define and evolve the contact center operating model across people, process, and technology
  </li>
  <li>
   Establish clear KPIs, performance targets, and governance models for internal teams and external partners
  </li>
  <li>
   Lead executive-level performance reviews, forecasting discussions, and strategic planning for the contact center
  </li>
  <li>
   Partner closely with Marketplace leadership, Product, Revenue, and Analytics to optimize the consumer funnel and monetization strategy
  </li>
  <li>
   Drive the roadmap for contact center technology, including CRM, telephony, analytics, QA, and AI-enabled solutions
  </li>
  <li>
   Identify and execute opportunities to leverage AI and automation (including voice agents) to improve efficiency, scale, and customer experience
  </li>
  <li>
   Ensure strong financial discipline through capacity planning, budgeting, and ROI analysis
  </li>
  <li>
   Build, mentor, and develop internal leadership to support execution while maintaining strategic focus
  </li>
 </ul>
 <p>
  <span>
   <strong>
    Required Competencies
   </strong>
  </span>
 </p>
 <ul>
  <li>
   Senior leadership experience owning a revenue-generating B2C contact center function
  </li>
  <li>
   Deep experience working with and scaling BPO-operated contact centers
  </li>
  <li>
   Proven ability to drive performance through data, analytics, and structured operating rhythms
  </li>
  <li>
   Strong business acumen with experience balancing growth, efficiency, and customer experience
  </li>
  <li>
   Executive-level communication skills with the ability to influence across senior leadership teams
  </li>
  <li>
   Experience selecting, implementing, and optimizing contact center technologies
  </li>
  <li>
   Ability to operate under broad direction while setting vision and driving outcomes
  </li>
 </ul>
 <strong>
  Preferred Competencies
 </strong>
 <ul>
  <li>
   Direct experience launching or managing AI voice agents or advanced contact center automation
  </li>
  <li>
   Experience in Marketplace, e-commerce, or transactional consumer environments
  </li>
  <li>
   Background working with nearshore or offshore contact centers in Latin America
  </li>
  <li>
   Experience scaling contact center operations during periods of rapid growth or transformation
  </li>
  <li>
   Familiarity with M&amp;A or post-acquisition integration of contact center operations
  </li>
 </ul>
 <p>
  <span>
   <strong>
    &nbsp;
   </strong>
  </span>
 </p>
 <p>
  All applicants must be currently authorized to work in the United States on a full-time basis.
 </p>
 <p>
  <em>
   Storable is a fully distributed company, but is currently only registered for employment in certain states.
  </em>
  To be eligible for employment, you must reside in the following states: &nbsp;AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY.&nbsp;
 </p>
 <p>
  About Us:
 </p>
 <p>
  At Storable, we&rsquo;re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV &amp; camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments, and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com
  <br/>
  <br/>
  At the heart of Storable is our &ldquo;Win More&rdquo; culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. As we continue to grow, we are embracing an AI-forward approach by thoughtfully integrating intelligent automation, advanced analytics, and data-driven insights into our platform and operations to help our customers and teams operate smarter, move faster, and win more than ever before.
 </p>
 <p>
  Benefits and Perks:&nbsp;
 </p>
 <ul>
  <li>
   Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
  </li>
  <li>
   401(k) match after 60 days, 100% vested after 1 year.
  </li>
  <li>
   Employer contribution to your HSA, plus an HRA to help offset your deductible.
  </li>
  <li>
   Instant access to flexible vacation. We trust you, so we have a &lsquo;take what you need&rsquo; vacation policy.
  </li>
  <li>
   Be More &ndash; company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
  </li>
  <li>
   8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
  </li>
  <li>
   8 hours of Rest, Relax, Recharge time to care for your mental health.
  </li>
  <li>
   Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
  </li>
  <li>
   Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
  </li>
  <li>
   &rsquo;Paw&rsquo;ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
  </li>
  <li>
   Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
  </li>
  <li>
   $50 monthly home data stipend, plus a home office sign-on bonus of $250.
  </li>
  <li>
   Fertility care support options to help in your journey towards parenthood.
  </li>
  <li>
   Access to financial experts to help you make informed decisions and achieve your financial goals.
  </li>
  <li>
   Direct Student Loan Payment Program, some qualifications and eligibility rules apply.
  </li>
 </ul>
 <p>
  Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.
 </p>
 <p>
  Important Notice: To protect yourself from fraudulent activities, please consider the following:&nbsp;
 </p>
 <p>
  - Official Communication: All genuine communication from Storable will come from official email addresses, ending in &ldquo;@storable.com.&rdquo; Be cautious of any communication that doesn&rsquo;t match this criteria.
  <br/>
  - No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it&rsquo;s a red flag.
  <br/>
  - Verification: If you&rsquo;re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification.
 </p>
 <p>
  Your security and trust are paramount to us. If you suspect you&rsquo;ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com
 </p>
 <p>
  Pay Transparency at StorableAt Storable, we believe in the power of transparency to help our employees Do More and Win More. We value our employees and want to ensure equity and fairness in compensation, which is why we make sure to include the salary range or hourly rate in each job posting.The range listed below is reflective of the base salary market potential for the role over time. The compensation we will offer for this role is within this range and is based on our internal budget along with your skills and experience level. Please talk to your recruiter about the variable pay plan and earning potential for this role.
 </p>
 <p>
  Potential Pay Range: $140,000 USD - $160,000 USD
 </p>
</div>


Octapharma

<div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
</div><div><p>
Meticulously orchestrates and oversees the entirety of daily center operations, ensuring adept management of personnel, vigilant product oversight, smooth coordination of donor flow, and seamless functionality of critical resources.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
This is What You&rsquo;ll Do</b></h2>
</div><div><ul><li>Maintain compliance with state and federal regulations (FDA approved SOPs, OSHA, CLIA, GMP), ensures certifications/licenses are current, and leads corrective and preventive actions (CAPA) to address issues.</li><li>
Host audits by regulatory agencies and customers, supports quality improvement initiatives, and contributes to best practices.</li><li>
Promote and enforce Safety, Health, and Environmental policies; resolves safety concerns, ensures preventive maintenance of donor center equipment, and maintains a clean, safe facility.</li><li>
Maintain donor center functions and assets, informs leadership of irregularities, and mitigates/report unsafe conditions.</li><li>
Oversee product inventory and storage integrity, manages unsuitable product, and partners with corporate/vendors for efficient shipments and procurement.</li><li>
Achieve targeted production in quantity/quality while optimizing costs, inventory, and purchase order submissions in compliance with company practices.</li><li>
Conduct performance evaluations, development plans, corrective actions, and employment decisions (hiring, promotions, terminations) to align staff growth with organizational goals.</li><li>
Ensure adherence to HR policies and procedures, assists with investigations, and fosters a positive culture through mentorship and role modeling of core values.</li><li>
Direct all employee training, onboarding, retraining, and leadership development, ensuring compliance with standards and timeliness.</li><li>
Track and audit training data and certifications, collaborates with Quality and Field teams to address deviations, audits, and corrective actions through targeted training interventions.</li><li>
Cultivate strong donor relationships to drive retention, referrals, and growth, while overseeing payroll, staff meetings, and operational KPIs for performance optimization.</li><li>
Lead center marketing and advertising initiatives in collaboration with corporate departments to strengthen outreach and enhance operations.</li><li>
Perform other duties as assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
This is What it Takes</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree preferred</li><li>
Three (3) years of operations and/or process management/supervisory experience preferred.</li><li>
Three (3) years of people management, including recruiting and training (may be concurrent with operations/process management).</li><li>
Knowledge of financial management and/or budgeting preferred.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements</b></h2>
</div><div><ul><li>Ability to sit or stand for extended periods.</li><li>
Ability to use a computer, video display terminal, and other office equipment for extended periods.</li><li>
Ability to tug, lift, and pull up to 35 pounds.</li><li>
Ability to bend, stoop, kneel, and reach as necessary.</li><li>
Ability to focus and concentrate on tasks for extended periods.</li><li>
Ability to navigate the office environment safely, including stairs and elevators (if applicable).</li><li>
Ability to travel up to 20% via airplane and vehicle (if applicable).</li><li>
Ability to use assistive devices if needed for mobility or communication.</li><li>
Occupational exposure to bloodborne pathogens.</li><li>
Ability to enter an environment with a temperature of -40&deg;C for short periods of time.</li><li>
Ability to work daytime and evening hours, weekends, holidays, extended shifts, and periodically after hours.</li><li>
https://careers.octapharmaplasma.com/us/en/center-director-i</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Do Satisfying Work. Earn Real Rewards and Benefits</b></h2>
</div><div><p>
We&rsquo;re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.</p><ul><li>
Formal training</li><li>
Outstanding plans for medical, dental, and vision insurance</li><li>
Health savings account (HSA)</li><li>
Flexible spending account (FSA)</li><li>
Tuition Reimbursement</li><li>
Employee assistance program (EAP)</li><li>
Wellness program</li><li>
401k retirement plan</li><li>
Paid time off</li><li>
Company paid holidays</li><li>
Personal time</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Pay Transparency</b></h2></div><div></div><div><div><br>
The expected base pay for this position at hiring is $97,600-$130,100-$162,700 with 23% pontential.<b> </b>Please note this wage range reflects what Octapharma Plasma expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.<br>
</div><div></div><div><b>Our Benefits</b>
</div><div>Octapharma Plasma offers the following benefits for this full-time position:
</div><div>Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in Octapharma Plasma's 401(k) Savings Plan; 15 days of Paid Time Off (PTO) and paid observed holidays as designated by the Company.</div><div></div><div><br>
Please be advised that, although we may not have an immediate requirement at this time, we are consistently interested in engaging with well-qualified candidates for future opportunities. If you are interested in exploring a career with Octapharma Plasma, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. We expect the application window to close within 60 days from the posting date. Please ensure all applications are submitted before the deadline.</div></div></div></div>

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