center manager

Marwari Catalysts

Job Title: Centre Manager OrganizationElara IVF Location: Jodhpur, RajasthanDepartment: OperationsRole OverviewElara IVF is seeking an experienced and dynamic Centre Manager to lead and manage the overall operations of its IVF centre. The Centre Manager will be responsible for ensuring smooth day-to-day functioning, patient satisfaction, team management, revenue growth, and compliance with medical and regulatory standards. Key Responsibilities● Oversee daily operations of the IVF centre to ensure efficiency and quality service delivery.● Ensure smooth coordination between doctors, nursing staff, embryologists, counsellors, and support teams.● Monitor infrastructure, housekeeping, inventory, and vendor management. Patient Experience &amp; Service Quality● Ensure high levels of patient satisfaction through excellent service standards.● Handle patient escalations, feedback, and grievances professionally.● Monitor patient flow, appointments, and treatment coordination.● Lead, motivate, and manage the centre staff.● Conduct regular team meetings, training, and performance reviews.● Ensure discipline, punctuality, and adherence to organizational values. 4. Business Growth &amp; Revenue Management● Drive centre performance to achieve monthly and annual revenue targets.● Monitor conversions from consultations to treatment cycles.● Track and analyze centre KPIs and MIS reports. 5. Financial &amp; MIS Management ● Monitor billing, collections, and daily cash flow.● Ensure accurate reporting of revenues, expenses, and operational data.● Prepare and submit MIS reports to the management on a regular basis.6. Compliance &amp; Risk Management● Ensure patient data confidentiality and ethical medical practices.● Maintain statutory records, licenses, and audits.● Ensure adherence to safety, hygiene, and quality standards.Qualifications &amp; Experience ● Graduate in Hospital Management, Business Administration, Healthcare Management, or a related field.● 1&ndash;3 years of experience in healthcare operations, clinic administration, hospital coordination, or a similar role.Fresh graduates with relevant internships or hands-on exposure in healthcare setups may also be considered.● Proficiency in Hindi and English; knowledge of the local language will be an added advantage. Skills &amp; Competencies● Strong leadership and people management skills.● Excellent communication and interpersonal abilities.● Patient-centric approach with strong problem-solving skills.● Good understanding of healthcare operations and ethics.● Proficiency in MS Office, Excel, and MIS reporting.● Ability to work under pressure and manage multiple responsibilities.Job Type: Full-timePay: ₹20,000.00 - ₹25,000.00 per monthWork Location: In person

Center Manager

Valvoline Express Care

<div>Lube Center Manager 
The best in the business.
Sams Automotive LLC, a Valvoline Express Care operator, is hiring a Lube Center Manager! Our managers act as trusted automotive maintenance experts, customer service leaders and team developers, to ensure customers&rsquo; safety, satisfaction, and retention. Providing the best preventive maintenance services for our guests means you will not only get to work with your hands, but also with people. 
What you&rsquo;ll do as Lube Center Manager:<ul><li>
Oversee all aspects of daily operations, including opening and closing the service center, performing customer service and technician duties to serve guests and service their vehicles, manage cash and maintain store curb appeal.</li><li>
Cultivate and lead a fun team atmosphere.</li><li>
Lead and coach team members to top performance, and develop team members to their highest potential</li><li>
Responsible for ensuring consistent, positive guest experience</li><li>
Know and understand our products, services, company policies and procedures, and customer service process.</li><li>
Perform light automotive preventive maintenance, such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers.</li><li>
Perform customer service tasks, such as quick and friendly greeting, knowledgeable service review and professional recommendations, cash out and welcome back.</li><li>
Maintain a clean and safe workplace.</li></ul> 
What skills you will use:<ul><li>
You are friendly and ready to work as part of a customer-focused team.</li><li>
Have effective interpersonal, oral and written communication skills.</li><li>
Knowledge of cash handling, facility and safety control policies and practices.</li><li>
Have an eagerness to learn.</li><li>
Able to occasionally lift up to 50 pounds.</li><li>
Have full mobility and the ability to work with your hands above your head.</li><li>
Can stand for extended periods of time and climb stairs.</li><li>
High school diploma or equivalent.</li><li>
Six months supervisory experience, or related experience/training preferred.</li><li>
Spanish speaking preferred</li></ul> 
A new opportunity is waiting for you.
Looking for a change? Sams Automotive, a Valvoline Express Care operator, is hiring! Whether you&rsquo;re looking for a part-time job with flexible hours or a full-time career with opportunities to grow, you&rsquo;ll find it at Valvoline Express Care. 
Who are we a good fit for?
We like working with people who like working with people. Here, we&rsquo;re a hands-on team that loves the reward of solving a challenge. If you&rsquo;re a passionate person searching for a career where every day you can make a difference in a community, then come join us. When you become a member of our team, you&rsquo;ll become part of our family. 
Apply now
Valvoline Express Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</div>

Lube Center Manager

<div>
 
 We at Jio are hiring for Jio Center Manager for Belpahar, Odisha.
 
 
 
 
 
 
 Key requirements are
 
 
 
 1.Graduation and Post-Graduation, MBA preferred
 
 
 2. Experience of 10-20 years (Min 8 years in Telecom)
 
 
 
 
 
 
 Job Description
 
 
 
 1. Responsible to ensure sales and customer acquisition targets
 
 
 2. Optimize cost and productivity of Jio Centre
 
 
 3. Ensure seamless operation and administration of Jio Centre
 
 
 4. Ensure adherence to statutory compliances and commercial controls
 
 
 5. Obtain permissions required for project execution
 
 
 6. Liaison with channel partners to enhance productivity
 
 
 7. Provide action plan for customer retention and feedback
 
 
 8. Manage, coach and motivate team members
 
 
 
 
 
 
 Skills and Competencies
 
 
 
 1. Managing profit and loss
 
 
 2. Project management skills
 
 
 3. Team management skills
 
 
 4. Problem solving skills
 
 
 5. Influencing and negotiation skills
 
 
 6. Cross functional expertise
 
</div>

Jio Center Manager

<div>
 
 We at Reliance Jio are currently hiring for Jio Centre Manager
 
 
 
 
 
 The eligible candidate should meet the following parameters:
 
 <ol>
 <li>
 10-18 years of experience (majorly in Telecom Industry)
 </li>
 <li>
 Education: Graduation degree in any discipline, Post-Graduation, MBA preferred.
 </li>
 </ol>
 
 
 
 
 
 Major Job Responsibilities:
 
 
 
 1. Responsible to ensure sales and customer acquisition targets
 
 
 2. Optimize cost and productivity of Jio Centre
 
 
 3. Ensure seamless operation and administration of Jio Centre
 
 
 4. Ensure adherence to statutory compliances and commercial controls
 
 
 5. Obtain permissions required for project execution
 
 
 6. Liaison with channel partners to enhance productivity
 
 
 7. Provide action plan for customer retention and feedback
 
 
 8. Manage, coach and motivate team members
 
 
 
 
 
 
 Skills and Competencies:
 
 
 
 1. Managing profit and loss
 
 
 2. Project management skills
 
 
 3. Team management skills
 
 
 4. Problem solving skills
 
 
 5. Influencing and negotiation skills
 
 
 6. Cross functional expertise
 
 
 
</div>

Etihad

<div>
 Synopsis
 
 
 
 
 The Contact Center Performance Manager for the Dedicated Premium Team will oversee a specialized team focused on providing exceptional service to our highest-value guests. This role ensures that both in-house and outsourced team members deliver outstanding service, maintain high levels of guest satisfaction, and uphold our brand standards.
 
 
 Accountabilities
 
 
 
 
 <ul>
 <li>
 Oversee daily operations of the dedicated premium team within the contact center, managing both in-house and outsourced teams to ensure exceptional service.
 </li>
 <li>
 Define and uphold high-performance standards and service criteria specifically tailored to high-value guest interactions.
 </li>
 <li>
 Track and analyse team performance against key KPIs, with a strong emphasis on service quality and guest satisfaction.
 </li>
 <li>
 Conduct regular training sessions and workshops to elevate team skills and optimize service delivery.
 </li>
 <li>
 Implement clear and effective communication protocols to ensure smooth coordination between in-house teams and outsourced partners.
 </li>
 <li>
 Handle escalated cases from high-value guests, providing prompt resolutions that align with premium service standards.
 </li>
 <li>
 Analyse performance data to identify trends, anticipate needs, and drive strategic improvements.
 </li>
 <li>
 Prepare comprehensive reports on team performance, guest feedback, and operational challenges for senior management review.
 </li>
 <li>
 Cultivate a collaborative environment between in-house and outsourced teams to ensure seamless communication and service continuity.
 </li>
 <li>
 Develop and implement strategies to enhance the Net Promoter Score (NPS) for this premium guest segment, driving initiatives that strengthen guest satisfaction and loyalty.
 
 
 </li>
 </ul>
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 Degree level education preferred, or equivalent.
 </li>
 <li>
 Minimum of 7 years customer service experience
 </li>
 <li>
 3+ years of management experience in an inbound/outbound Contact Center (essential)
 </li>
 <li>
 Experience in customer service &amp; in travel sector
 </li>
 <li>
 Six Sigma Green Belt (Black Belt is an advantage)
 </li>
 <li>
 COPC implementation leader
 
 
 </li>
 </ul>
 
 About Etihad Airways
 
 
 
 Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world&rsquo;s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad&rsquo;s codeshare partners, Etihad&rsquo;s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad&rsquo;s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
 
 
 To learn more, visit etihad.com
 
 
 
 Recruitment Fraud Alert
 
 
 
 Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
</div>

Contact Center Manager - Premium

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26025058
 
 
 
 Job Category
 
 Reservations
 
 
 
 Location
 
 The Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 
 YOUR LEGACY STARTS WITH US
 
 
 
 At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
 
 
 
 FIND PURPOSE IN YOUR PASSION
 
 
 
 At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
 
 
 Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
 
 
 A rewarding career within one of the most recognized and prestigious luxury brands in the world.
 
 
 Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
 
 
 Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
 
 
 Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
 
 
 A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
 
 
 <ul>
 <li>
 Exclusive training and leadership development programs
 </li>
 <li>
 Recognition and rewards for exceptional service
 </li>
 <li>
 Preferential Members Rates at Marriott Hotels Globally
 </li>
 <li>
 Dining &amp; Wellness discounts for your family and you
 </li>
 <li>
 Medical Insurance Coverage
 </li>
 <li>
 An HR team dedicated to your success and wellbeing
 
 
 </li>
 </ul>
 
 OUR EXPECTATIONS FROM THE ROLE:
 
 
 
 Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
 
 
 Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant Call Center Manager

Capgemini Engineering

<div>
 
 
 Get the future you Want!
 
 
 
 At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world&rsquo;s most innovative companies unleash their potential. From autonomous cars to life‑saving robots, our digital and software technology experts think outside the box as they provide unique R&amp;D and engineering services across industries. Join us for a career full of opportunities &mdash; where you can make a difference and where no two days are the same.
 
 
 
 
 
 
 Your Role
 
 
 
 We are seeking an experienced
 
 L1/L2 NOC Manager
 
 with deep operational expertise in mission‑critical network environments. You will oversee 24/7 network operations, drive service excellence, and lead a high‑performing NOC team to ensure optimal infrastructure performance and minimal downtime.
 
 
 As the designated
 
 SPOC
 
 , you will serve as the primary liaison for major incidents, operational performance, and stakeholder communications, ensuring seamless coordination and continuous improvement across the NOC function.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and manage L1/L2 NOC engineering teams, ensuring consistent delivery of high‑quality operations and service continuity.
 </li>
 <li>
 Oversee 24/7 monitoring of network infrastructure, systems, and applications to maintain high availability and meet strict SLAs.
 </li>
 <li>
 Implement, optimize, and maintain SOPs, runbooks, workflows, and operational documentation.
 </li>
 <li>
 Manage the incident lifecycle, including triage, escalation, RCA, and implementation of corrective and preventive actions.
 </li>
 <li>
 Drive ITIL‑aligned processes across incident, problem, and change management.
 </li>
 <li>
 Serve as the SPOC for major incidents, customer updates, and leadership communication.
 </li>
 <li>
 Collaborate with cross‑functional engineering, cloud, and infrastructure teams to resolve complex technical issues.
 </li>
 <li>
 Define and track KPIs for operational performance, service quality, team productivity, and SLA adherence.
 </li>
 <li>
 Identify and execute automation and process improvement initiatives to enhance operational maturity.
 </li>
 <li>
 Lead vendor management activities and enforce compliance with service agreements.
 </li>
 <li>
 Conduct periodic service reviews with stakeholders to present metrics, trends, risks, and improvement plans.
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Information Technology, Engineering, or a related field.
 </li>
 <li>
 
 14+ years overall experience, including 10+ years of deep NOC operations experience.
 
 </li>
 <li>
 
 Must have hands‑on Tier‑1 (L1) operator‑level experience
 
 , including front‑line network surveillance, first‑level fault handling, TT creation, and real‑time incident management for telecom operators.
 </li>
 <li>
 Proven leadership experience managing 24/7 operational teams.
 </li>
 <li>
 Strong expertise in networking technologies, protocols, and infrastructure components (switches, routers, firewalls, load balancers).
 </li>
 <li>
 Hands‑on experience with network monitoring systems, ticketing tools, and ITSM platforms.
 </li>
 <li>
 Strong understanding of ITIL best practices, with the ability to govern incident/problem/change processes.
 </li>
 <li>
 Excellent communication and stakeholder management capabilities, including executive‑level engagement.
 </li>
 <li>
 Demonstrated ability to solve complex network issues and drive operational excellence.
 </li>
 </ul>
 
 
 
 
 
 Preferred Certifications
 
 
 <ul>
 <li>
 ITIL Foundation / Intermediate
 </li>
 <li>
 CCNP, CCIE, or equivalent advanced networking certification
 </li>
 <li>
 Additional operational leadership or service‑management certifications are a strong plus
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Love About Working Here
 
 
 <ul>
 <li>
 Flexible work arrangements (remote options, flexible hours) supporting work&ndash;life balance.
 </li>
 <li>
 Career growth programs and diverse professions designed to help you explore opportunities and build skills.
 </li>
 <li>
 Access to valuable certifications in the latest technologies within a global community of experts.
 </li>
 </ul>
 
 
 
 
 
 About Capgemini
 
 
 
 Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With a strong 55+ year heritage, Capgemini is trusted by clients to unlock the value of technology across the breadth of their business needs, delivering end‑to‑end services and solutions from strategy and design to engineering &mdash; fueled by market‑leading capabilities in AI, generative AI, cloud, and data, combined with deep industry expertise and a robust partner ecosystem.
 
</div>

Network Operations Center Manager

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10000 center manager jobs Near Me

Center Manager

Lube Center Manager

Jio Center Manager

Jio Center Manager

Contact Center Manager - Premium

Assistant Call Center Manager

Network Operations Center Manager