center operations manager

<div><p><b>***U.S. Citizenship Required***</b></p>
<p><b>Why join our team?</b></p>
<p>With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job &ndash; it's a calling, and we believe in doing what you love and loving what you do.</p>
<p>Don&rsquo;t take our word for it. The external &ldquo;Great Place To Work&rdquo; survey found that:</p>
<ul><li>The USO is a Certified Great Place to Work 2023-2024</li>
<li>93% feel good about the ways we contribute to the community.</li>
<li>93% are proud to tell others they work here.</li>
<li>88% feel their work has special meaning: this is not &quot;just a job.&quot;</li>
<li>89% feel that when you join the company, you are made to feel welcome.</li>
<li>91% feel people here are treated fairly regardless of their race.</li>
<li>87% feel people here are treated fairly regardless of their gender.</li>
</ul>
<p>The Center Operations Manager position is responsible for overseeing one or more USO Center&rsquo;s operations, and overseeing programs, events and activities at locations surrounding the Center(s). This position also manages subordinate operational staff and volunteers. It also assists in evaluating and modifying existing programs, events and activities, and plans and implements new or improved programs, events and activities.</p>
<p><b>Principal Duties and Responsibilities (*Essential Duties)</b></p>
<ul><li>Overall responsibility for providing visitor and guests with a Center that is effective, inviting, safe, clean, well-maintained and ready-for-use. Also responsible for ensuring that equipment is clean and well-functioning and for enforcing adherence to sanitary guidelines and food-handling regulations.*</li>
<li>Lead the planning, quality, and delivery of programs on and off of U.S. military installations. Deliver services, equipment and events within budget limits. Identify and implement operational and program improvements that achieve USO standards of excellence. Act as a resource for USO Center staff and volunteers in the planning and execution of special and/or holiday events.*</li>
<li>Review program and service needs. Research and recommend new programs and services based on research. Implement and oversee suggested and/or required changes.*</li>
<li>Coach and mentor USO Center staff and oversee volunteers&rsquo; schedule, activities, recruitment, training and recognition. Develop, improve and maintain working relationships with USO vendors and local contractors.*</li>
<li>Create, maintain, communicate, and enforce adherence to Standard Operating Procedures to inform Centers&rsquo; procedures and activities, and the Emergency Preparedness Plan (EPP). Ensure that staff, volunteers, and vendors comply with the EPP, report damage, destruction or injury to the Center and its assets. Conduct employee accountability checks.*</li>
<li>As directed by leadership, perform and monitor financial activities, including creating and executing operating budget, sales and/or other income, banking transactions. Operates within budgetary guidelines. Manage cash on hand and maintain inventory of supplies and assets.</li>
<li>Prepare, review and present reports, including financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities.</li>
<li>Responsible for communicating to internal and external parties, Centers&rsquo; operations, programs, and activities. Compile and prepare announcements, stories, and photos for publication and distribution across multiple media and social media channels.*</li>
<li>In cooperation with key internal and external stakeholders, develop, improve and maintain working relationships with U.S. Military, local community leadership, partners and donors, and media representatives to enhance awareness, generate financial/in-kind support of the USO mission and support successful program and service delivery.*</li>
<li>May be required to operate a USO or personal motor vehicle.</li>
<li>Perform assigned duties in the absence of leadership, and other duties as assigned.</li>
</ul>
<p><b>Job Specifications</b></p>
<ul><li>High School Diploma or equivalent. Bachelor&rsquo;s Degree preferred.</li>
<li>5+ years work experience in a business operations role, event management or marketing role, including 1+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li>
<li>Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment.</li>
<li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li>
<li>Fluency in English. Ability to speak, read and write in the language of the host country at the native level preferred.</li>
<li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li>
<li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li>
<li>Working knowledge of basic business and accounting functions including project management and budgeting.</li>
<li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li>
<li>Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.</li>
<li>Demonstrated ability to pay attention to detail with the ability to manage multiple projects with competing priorities.</li>
<li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including security, credit and/or background screening, SOFA status, valid driver&rsquo;s license.</li>
<li>Ability to obtain and maintain a valid United States passport and valid foreign driver&rsquo;s license* (in applicable locations/regions)</li>
<li>Must be a strong advocate of the USO&rsquo;s mission.</li>
</ul>
<p><b>Details</b></p>
<ul><li>This position is located in Abu Dhabi, UAE.</li>
<li>U.S. Citizenship Required</li>
<li>Resume and cover letter are required for full consideration.</li>
<li>Background check &ndash; education, criminal and driving required.</li>
<li>The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.</li>
</ul>
<p>If that&rsquo;s not enough to convince you, here are some <b>direct quotes from employees:</b></p>
<ul><li>The organization truly cares about the people who work here.</li>
<li>I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.</li>
<li>There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.</li>
<li>Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.</li>
<li>The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.</li>
<li>The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.</li>
</ul>
<p><b>Apply today. Join the mission. Join Team USO.</b></p>
<p><b>***U.S. Citizenship Required***</b></p></div>

Center Operations Manager

<div><p><b>***U.S. Citizenship Required***</b></p>
<p><b>Why join our team?</b></p>
<p>With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job &ndash; it's a calling, and we believe in doing what you love and loving what you do.</p>
<p>Don&rsquo;t take our word for it. The external &ldquo;Great Place To Work&rdquo; survey found that:</p>
<ul><li>The USO is a Certified Great Place to Work 2023-2024</li>
<li>93% feel good about the ways we contribute to the community.</li>
<li>93% are proud to tell others they work here.</li>
<li>88% feel their work has special meaning: this is not &quot;just a job.&quot;</li>
<li>89% feel that when you join the company, you are made to feel welcome.</li>
<li>91% feel people here are treated fairly regardless of their race.</li>
<li>87% feel people here are treated fairly regardless of their gender.</li>
</ul>
<p>The Center Operations Manager position is responsible for overseeing one or more USO Center&rsquo;s operations, and overseeing programs, events and activities at locations surrounding the Center(s). This position also manages subordinate operational staff and volunteers. It also assists in evaluating and modifying existing programs, events and activities, and plans and implements new or improved programs, events and activities.</p>
<p><b>Principal Duties and Responsibilities (*Essential Duties)</b></p>
<ul><li>Overall responsibility for providing visitor and guests with a Center that is effective, inviting, safe, clean, well-maintained and ready-for-use. Also responsible for ensuring that equipment is clean and well-functioning and for enforcing adherence to sanitary guidelines and food-handling regulations.*</li>
<li>Lead the planning, quality, and delivery of programs on and off of U.S. military installations. Deliver services, equipment and events within budget limits. Identify and implement operational and program improvements that achieve USO standards of excellence. Act as a resource for USO Center staff and volunteers in the planning and execution of special and/or holiday events.*</li>
<li>Review program and service needs. Research and recommend new programs and services based on research. Implement and oversee suggested and/or required changes.*</li>
<li>Coach and mentor USO Center staff and oversee volunteers&rsquo; schedule, activities, recruitment, training and recognition. Develop, improve and maintain working relationships with USO vendors and local contractors.*</li>
<li>Create, maintain, communicate, and enforce adherence to Standard Operating Procedures to inform Centers&rsquo; procedures and activities, and the Emergency Preparedness Plan (EPP). Ensure that staff, volunteers, and vendors comply with the EPP, report damage, destruction or injury to the Center and its assets. Conduct employee accountability checks.*</li>
<li>As directed by leadership, perform and monitor financial activities, including creating and executing operating budget, sales and/or other income, banking transactions. Operates within budgetary guidelines. Manage cash on hand and maintain inventory of supplies and assets.</li>
<li>Prepare, review and present reports, including financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities.</li>
<li>Responsible for communicating to internal and external parties, Centers&rsquo; operations, programs, and activities. Compile and prepare announcements, stories, and photos for publication and distribution across multiple media and social media channels.*</li>
<li>In cooperation with key internal and external stakeholders, develop, improve and maintain working relationships with U.S. Military, local community leadership, partners and donors, and media representatives to enhance awareness, generate financial/in-kind support of the USO mission and support successful program and service delivery.*</li>
<li>May be required to operate a USO or personal motor vehicle.</li>
<li>Perform assigned duties in the absence of leadership, and other duties as assigned.</li>
</ul>
<p><b>Job Specifications</b></p>
<ul><li>High School Diploma or equivalent. Bachelor&rsquo;s Degree preferred.</li>
<li>5+ years work experience in a business operations role, event management or marketing role, including 1+ years in a supervisory capacity. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li>
<li>Demonstrated ability to lead high-performing teams. Ability to achieve desired results while working collaboratively in a team environment.</li>
<li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li>
<li>Fluency in English. Ability to speak, read and write in the language of the host country at the native level preferred.</li>
<li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li>
<li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li>
<li>Working knowledge of basic business and accounting functions including project management and budgeting.</li>
<li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li>
<li>Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.</li>
<li>Demonstrated ability to pay attention to detail with the ability to manage multiple projects with competing priorities.</li>
<li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including security, credit and/or background screening, SOFA status, valid driver&rsquo;s license.</li>
<li>Ability to obtain and maintain a valid United States passport and valid foreign driver&rsquo;s license* (in applicable locations/regions)</li>
<li>Must be a strong advocate of the USO&rsquo;s mission.</li>
</ul>
<p><b>Details</b></p>
<ul><li>This position is located at Camp Buehring, Kuwait.</li>
<li>U.S. Citizenship Required</li>
<li>Resume and cover letter are required for full consideration.</li>
<li>Background check &ndash; education, criminal and driving required.</li>
<li>The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.</li>
</ul>
<p>If that&rsquo;s not enough to convince you, here are some <b>direct quotes from employees:</b></p>
<ul><li>The organization truly cares about the people who work here.</li>
<li>I have been with the USO for 4 years and have consistently been able to grow in my knowledge and position. It is a fun place to work and my work/life balance is manageable. The way the organization has handled COVID has been top notch - I never felt fearful that I would lose my job or be put in a situation where I did not feel safe. The benefits are great - PTO and 401k matching are top level.</li>
<li>There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.</li>
<li>Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.</li>
<li>The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.</li>
<li>The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.</li>
</ul>
<p><b>Apply today. Join the mission. Join Team USO.</b></p>
<p><b>***U.S. Citizenship Required***</b></p></div>

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level.
<br>
<br>
The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7<br>
<br>
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
<br>
<br>
You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion<br>
<br>
Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
<br>
<br>
Key job responsibilities<br>
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:<br>
<ul><li>Prioritize and assign trouble tickets to data center technicians and operators</li><li>Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations</li><li>Developing Career Paths for the employees and to make updates in our internal tools.</li><li>Recruit and train data technicians to ensure appropriate staffing levels</li><li>Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics</li><li>Fast learn or act as the subject matter expert across all aspects in data center operations</li><li>Ensure all operational KPIs and metrics are being measured and met</li><li>Inspire and guide improvement in team process, technology innovation and automation</li><li>Manage Large Scale Events (outages) and act as the call leader</li><li>Manage and improve the work-flows and through-put for data centers operations</li><li>Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
</li><li>Maintain the on-call schedule coordinating absence and vacations</li><li>Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience</li></ul><br>
About the team<br>
About AWS<br>
<br>
Diverse Experiences<br>
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
<br>
<br>
Why AWS?<br>
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>
<br>
Inclusive Team Culture<br>
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.<br>
<br>
Mentorship &amp; Career Growth<br>
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
<br>
<br>
Work/Life Balance<br>
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.<br>
<br>
</div><h2 class="jobSectionHeader"><b>BASIC QUALIFICATIONS</b></h2><ul><li>4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent</li><li>2+ years of experience managing people in a technical environment.</li><li>2+ years experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7, Networking and Computer Hardware.</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience in technical writing in a relevant field</li><li>Experience in project management</li><li>In-depth knowledge of Linux systems administration, Networking and Cabling best practices</li><li>In-depth hardware architectures knowledge and troubleshooting experience, system management tools and client/server environments</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<br>
<br>
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,700/year in our lowest geographic market up to $158,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div>

Data Center Operations Manager

Grifols Egypt for Plasma Derivatives (GEPD)

<div>
 <strong>
  Job objective :
  <br/>
  <br/>
 </strong>
 The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to post-donation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the implementation of competent quality control measures &amp; staff training program, ensure the donor safety and satisfaction, optimize the whole operations related to the DC including financial, marketing, administrative, quality, personnel, systems, supplies, equipment and other infrastructure\facility-related controls as well as achieving centers KPIs and targets in coordination with the Center Manager.
 <br/>
 <br/>
 <strong>
  Environment Internal and external interactions :
  <br/>
  <br/>
 </strong>
 Internal: Quality, Operations, centers staff, Marketing, Laboratory, Procurement, Finance, Facility management team, Warehouse staff and HR. External: Donors, Health authorities, Government agencies, Patient associations, Third party providers, medical associations, Corporates, Community-based organizations and others.
 <br/>
 <br/>
 <strong>
  Key responsibility :
  <br/>
  <br/>
 </strong>
 People Management &amp; development
 <br/>
 <br/>
 <ul>
  <li>
   Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations &amp; Medical Director.
  </li>
  <li>
   Establish a work environment that foster operational excellence.
  </li>
  <li>
   Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas.
  </li>
  <li>
   Provide regular feedback and coaching for his\her employees.
  </li>
  <li>
   Manage employees to the highest standards of ethics and integrity.
  </li>
  <li>
   Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. - Administer regular check-ins and year-end performance review &amp; development plans, etc.
  </li>
  <li>
   Assist in management of the recruiting process for direct reports.
  </li>
  <li>
   Support and conduct teams trainings for direct reports.
  </li>
  <li>
   Leading the periodic operational meetings.
  </li>
  <li>
   Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.
  </li>
  <li>
   Provide periodic reports to CM &amp; Plasma Operations and Medical Director about the operations performance, identified gaps and enhancement plans.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operations management :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise the donation operations within the center.
  </li>
  <li>
   Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans.
  </li>
  <li>
   Monitor net yields and implement improvement plans.
  </li>
  <li>
   Perform analysis of related data to promote efficient operations.
  </li>
  <li>
   Proactive operational processes enhancement and risk management.
  </li>
  <li>
   Resolve related facility issues and manage inquiries for facility information. - Provide leadership to ensure donor retention with high customer service levels.
  </li>
  <li>
   Provide strategic inputs for marketing plans and provide analytics and insights for optimization.
  </li>
  <li>
   Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and, authorizes final shipment.
  </li>
  <li>
   Perform a review of the documentation of unsuitable test results and the disposition of the associated results.
  </li>
  <li>
   Document, investigate, and perform root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product.
  </li>
  <li>
   Performs a review of lookback information. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.
  </li>
  <li>
   Ensure the training plan for the center staff is in place according to the business need and implemented on time by the training coordinator. Quality &amp; Compliance:
  </li>
  <li>
   Ensure that the center is operating with high compliance level to company's policies, procedures and regulations.
  </li>
  <li>
   Deviation management and CAPA development with timely implementation.
  </li>
  <li>
   With the center manager, manage centers audit processes, help to resolve any related issues and ensure timely response and closure to audit observations.
  </li>
  <li>
   Recommend changes and improvements to SOPs.
  </li>
  <li>
   Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place. Back up for the CM:
  </li>
  <li>
   Serves as back up to the CM in absence according to pre-determined delegation and\or scope of responsibilities.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  If the candidate is a physician,
  <br/>
  <br/>
 </strong>
 should act as back up for center physician, if not then this following section is not applicable:- Part of the qualification for being a certified Center Operations Manager, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs:
 <br/>
 <br/>
 <ul>
  <li>
   Donor acceptance and deferral according to the relevant policies and procedures.
  </li>
  <li>
   Observe and coach the donor center technicians and phlebotomists.
  </li>
  <li>
   Donor counseling to individuals with unacceptable results,
  </li>
  <li>
   Management of Donor Adverse Event Reactions and the appropriate level of care.
  </li>
  <li>
   Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans.
  </li>
  <li>
   Recommend changes and updates to the center procedures.
  </li>
  <li>
   Provide education sessions to the center medical staff as needed.
  </li>
  <li>
   Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position.
  </li>
  <li>
   Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Academic experience :
  <br/>
  <br/>
 </strong>
 required Essential:
 <br/>
 <br/>
 <ul>
  <li>
   B.S. degree in the medical field and health-related science (Examples includes but not limited to; Medicine, pharmacy, dentistry, sciences, nursing, etc.).
  </li>
  <li>
   Minimum 5 years of relevant experience.
  </li>
  <li>
   Previous supervisory/ people management experience is essential.
  </li>
  <li>
   Experience in a GxP regulated environment and Quality standards.
  </li>
  <li>
   Post-Graduate Certification in Quality Assurance, preferrable.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Computing skills :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proficiency in all Microsoft Office applications.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personal skills :
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Leadership.
  </li>
  <li>
   People management skills.
  </li>
  <li>
   Emotional intelligence.
  </li>
  <li>
   Assertiveness &amp; decision-making ability.
  </li>
  <li>
   Resourcefulness and proactivity.
  </li>
  <li>
   Strong communication skills.
  </li>
  <li>
   Critical thinking and problem solving.
  </li>
  <li>
   Teamwork and collaboration.
  </li>
  <li>
   Professionalism and strong work ethic.
  </li>
  <li>
   Excellent customer service.
  </li>
  <li>
   Organized and able to manage time effectively.
  </li>
  <li>
   Analytical. - Interpersonal skills.
  </li>
  <li>
   Ability to work within a highly regulated, labor intensive, fast paced medical environment.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Languages :
  <br/>
  <br/>
 </strong>
 Excellent written and spoken English and Arabic.
</div>


Center Operations Manager - Cairo (Full Time Job)

CNH Industrial

<div>Job ID: 3029<br>
Location: Fully On-Site, Lebanon, IN, US<br>
Job Family: Supply Chain<br>
Job Type: Permanent<br>
Employment Type: Full Time</div>
<br><div><div><div><div><div><b>About Us</b></div>
</div><div><p>Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.</p>
<p>From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people &ndash; and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you&rsquo;re in the right place.</p>
<p><b>Grow a Career. Build a Future!</b></p>
<p>Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can&rsquo;t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.</p>
</div></div><div><div><div><b>Job Purpose</b></div>
</div><div><p>In this role you will be responsible for planning, implementation, and management over the manufacturing activities in the assigned areas of the plant. In addition, you will ensure the effective use of materials, equipment, and personnel in producing quality products within the assigned budget targets.</p>
</div></div><div><div><div><b>Key Responsibilities</b></div>
</div><div><ul><li>Manage people and deploy resources to support the needs of the business. Provide direct supervision and ensure organizational objectives align with plant and corporate objectives.</li>
<li>Provide feedback and mentorship to direct reports and foster a teamwork environment throughout the business unit. Meet day-to-day and short-term targets by setting priorities for the team and ensuring task completion.</li>
<li>Understand long-term vision and provide direction and resources to support World Class Manufacturing objectives and cost reduction targets.</li>
<li>Use of value stream maps to identify bottlenecks in the process and use of lean tools to eliminate those bottlenecks to meet production objectives.</li>
<li>Provide strategic as well as day to day oversight on manufacturing area to ensure target and objectives are met, meet quality standards, and meet or fall below budgeted production costs to meet marketplace demand.</li>
<li>Manage department budget and related costs related to assigned business unit.</li>
<li>Resolve issues related to production, machinery, processing and/or other operations.</li>
<li>Follow lean manufacturing tools and methodology to establish procedures and drive continuous improvement in the plant&rsquo;s manufacturing processes, including welding, painting, and/or assembly.</li>
<li>Coach, lead, and mentor employees throughout the assigned area to foster an environment of collaboration and employee development.</li>
<li>Other duties as assigned</li>
</ul></div></div><div><div><div><b>Experience Required</b></div>
</div><div><ul><li>Bachelor&rsquo;s Degree or equivalent experience</li>
<li>Five (5) years of direct manufacturing experience</li>
<li>Three (3) or more years of direct supervisory and/or management experience within a manufacturing setting</li>
</ul></div></div><div><div><div><b>Preferred Qualifications</b></div>
</div></div><div></div><div><div><div><b>Pay Transparency</b></div>
</div><div><p>The annual salary for this role is USD $105,750.00 &ndash; $126,900.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)</p>
</div></div><div><div><div><b>What We Offer</b></div>
</div><div><p>We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.</p>
<p>At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:</p>
<ul><li><i>Flexible work arrangements</i></li>
<li><i>Savings &amp; Retirement benefits</i></li>
<li><i>Tuition reimbursement</i></li>
<li><i>Parental leave</i></li>
<li><i>Adoption assistance</i></li>
<li><i>Fertility &amp; Family building support</i></li>
<li><i>Employee Assistance Programs</i></li>
<li><i>Charitable contribution matching and Volunteer Time Off</i></li>
</ul></div></div></div><p>Click here to learn more about our benefits offerings! (US only)</p><p><br>
</p><p>US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal &ldquo;Know Your Rights&rdquo; .</p><br>
<p>Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.</p><p><br>
</p><p>If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.</p></div>

Distribution Center Operations Manager -3rd Shift

Code Flairs

<p><b>About the Role</b></p><p>We are seeking an experienced and dynamic <b>Call Center Manager</b> to lead our <b>SEO / Digital Marketing campaign team</b>. The ideal candidate will have a strong background in managing outbound and inbound teams, driving performance, and optimizing processes to achieve campaign goals.</p><p><b>Key Responsibilities</b></p><ul><li>Supervise, coach, and motivate call center agents working on SEO and digital marketing campaigns.</li><li>Monitor daily operations and ensure team KPIs and quality standards are met.</li><li>Develop and implement performance improvement strategies.</li><li>Coordinate with the marketing and sales teams to align call strategies with campaign goals.</li><li>Prepare reports on team performance and suggest data-driven improvements.</li><li>Manage scheduling, attendance, and overall call center efficiency during the night shift.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience as a <b>Call Center Manager or Team Lead</b> (preferably in digital marketing or SEO campaigns).</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Strong understanding of call center metrics, CRM tools, and performance analysis.</li><li>Ability to manage a night shift team effectively.</li><li>Bachelor&rsquo;s degree in Marketing, Business Management, or a related field preferred.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary (PKR 150,000 &ndash; 200,000).</li><li>Growth opportunities in a fast-paced digital marketing environment.</li><li>Supportive management and performance-driven culture.</li></ul><p><b>To Apply:</b></p><p><b>You may directly approach on WhatsApp too (03254283182).</b></p><p><b>Mention applied position then share resume.</b></p><p>Job Type: Full-time</p><p>Pay: Rs100,000.00 - Rs150,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you comfortable working in night shift?</li></ul><p>Work Location: In person</p>

Call Center Manager – SEO / Digital Marketing Campaign

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Center Operations Manager - Cairo (Full Time Job)

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Distribution Center Operations Manager -3rd Shift

Call Center Manager – SEO / Digital Marketing Campaign