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certified pharmacy technician

Walgreens

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul> 
Customer Experience
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul>Operations
 
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul>Training &amp; Personal Development
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li> 
</ul> 
 
Basic Qualifications
 
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li> 
</ul> 
 
Preferred Qualifications
 
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
 
 
An Equal Opportunity Employer, including disability/veterans.
 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
 
Salary Range: $19 - $22.5 / Hourly</div>
 <div><h2 class="jobSectionHeader">Benefits</h2>
<ul><li><h3 class="jobSectionHeader">Health, dental and vision*</h3></li>
<li><h3 class="jobSectionHeader">Prescription coverage</h3></li>
<li><h3 class="jobSectionHeader">Retirement Savings Plan (401(k))</h3></li>
<li><h3 class="jobSectionHeader">Employee discount</h3></li>
<li><h3 class="jobSectionHeader">Work &amp; life resources</h3></li>
<li><h3 class="jobSectionHeader">Career development programs</h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Certified Pharmacy Technician

Clearway Health

<div>
 Welcome to Clearway Health -At Clearway Health, we&rsquo;ve been recognized as a Great Place to Work&reg; for three years in a row&mdash;and we&rsquo;re just getting started. We&rsquo;re redefining specialty pharmacy by improving access to care, delivering personalized support, and helping patients navigate complex medication needs. Our award-winning culture is built on empowering our people to grow, contribute, and make a difference every day. If you&rsquo;re driven to create meaningful change and thrive in a collaborative, purpose-driven environment, you&rsquo;ll fit right in. If you&rsquo;re looking for a role where you can truly make an impact, keep reading below!
 
 
 
 Position Summary
 
 
 
 We&rsquo;re looking for a certified pharmacy technician who&rsquo;s ready to bring their skills and experience into the specialty pharmacy space. As our Pharmacy Patient Liaison I, you&rsquo;ll play a pivotal role as the bridge between patients and pharmacists, taking a hands-on approach to ensure exceptional care.
 
 
 In this role, your pharmacy background will allow you to support patients with complex therapies while also enabling our clinical teams to deliver outstanding results. You&rsquo;ll combine customer service excellence with a deep understanding of pharmacy operations, helping reshape the patient experience while contributing directly to the growth and success of our specialty pharmacy&mdash;and to the health system&rsquo;s overall performance.
 
 
 Working with specialty patients and their medications requires the same dedication and precision as managing high-value accounts: it&rsquo;s about cultivating trust, delivering consistent support, and driving meaningful outcomes. This isn&rsquo;t just a job&mdash;it&rsquo;s an opportunity to make a measurable impact on patient lives and business excellence at the same time.
 
 
 
 Essential Responsibilities/Duties
 
 
 
 Patient Relationship Development and Client Sales &ndash; You will focus on sales/customer service with the goal of expanding your patient account base by enrolling and retaining specialty pharmacy services offered through Clearway Health.
 
 
 Sales and Enrollment
 
 
 <ul>
 <li>
 You accomplish set goals for enrolling patients into the Clearway Health Specialty Pharmacy program. Your success is measured consistently and evaluated through various sales and reporting platforms, focusing on customer relationships and the revenue performance of each individual specialty service line.
 </li>
 <li>
 You are responsible for performing enrollment functions, including following up on provided leads for new business and generating leads through your provider relationships or direct customer service engagements.
 
 
 </li>
 </ul>
 Patient Retention
 
 
 <ul>
 <li>
 You build relationships with patients by offering them friendly, courteous, and efficient service, all while encouraging them to use Clearway Health to access its top-notch patient care services.
 </li>
 <li>
 You work closely with patients, delivering a full continuum of medication adherence support through various tools and applications.
 </li>
 <li>
 You provide outbound therapy/medication adherence check-ups by processing refills to eliminate any gaps.
 
 
 </li>
 </ul>
 Personnel Responsibilities
 
 
 <ul>
 <li>
 You are responsible for building and maintaining relationships with providers, care teams, and ancillary support to ensure the continuity of sales and enrollment functions.
 
 
 </li>
 </ul>
 Internal &amp; External Relationships
 
 
 <ul>
 <li>
 You develop and nurture trusting relationships to deliver the highest level of care for complex patients.
 </li>
 <li>
 You maintain and support pharmacy interdepartmental relationships and management, ensuring a smooth transition of patient care from clinic to pharmacy.
 </li>
 <li>
 You take the lead in creating and developing strategic partnerships with various healthcare professionals, providing them with the necessary information and support to ensure successful patient care transitions.
 
 
 </li>
 </ul>
 Operational Responsibilities
 
 
 <ul>
 <li>
 You are technically savvy, a natural problem-solver, and an effective communicator at all levels, both internally and externally.
 </li>
 <li>
 You skillfully navigate the patient Electronic Medical Record (EMR) to answer questions and provide documentation as needed for specialty pharmacy prior authorizations.
 </li>
 <li>
 You maintain effective communication with various healthcare professionals, such as doctors, nurses, clinical pharmacists, and practice managers, both in person, over the phone, and through written transmissions via EMR. Your interactions are consistently timely and professional, supporting new and ongoing initiatives.
 </li>
 <li>
 You excel at resolving high-level patient care issues, knowing when to involve managers or clinicians when needed. Your resourcefulness shines through when facing challenges, offering practical solutions to complex problems.
 </li>
 <li>
 Your capacity to work independently is evident as you manage your workload and consistently meet established goals in a fast-paced environment.
 </li>
 <li>
 You play a vital role in training and supporting new hires, helping them understand and meet the expectations for day-to-day operations in their specific roles.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 High School diploma or G.E.D. required, higher level education preferred.
 
 
 </li>
 </ul>
 
 Certificates, Licenses, Or Registrations
 
 
 
 <ul>
 <li>
 Active and unrestricted Pharmacy Technician license with the Board of Pharmacy in the respective state of application is required.
 </li>
 <li>
 Active and unrestricted National Certification verified by PTCB or ExCPT.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2+ years of direct pharmacy experience required.
 
 
 </li>
 </ul>
 
 Knowledge &amp; Skills
 
 
 
 <ul>
 <li>
 Excellent verbal and written English communication skills required; as well as ability to communicate professionally over the phone.
 </li>
 <li>
 Excellent interpersonal skills to provide superb, personalized customer service to instill confidence and advocate for patients; ability to explain required information to customers in a comprehensible manner.
 </li>
 <li>
 Organized, strong attention to detail, ability to self-direct through multitasking and prioritizing, dependable, empathetic, focused on quality service, goal oriented.
 </li>
 <li>
 Cultural sensitivity, understanding, and comfort with a wide range of social, racial, and ethnic populations.
 </li>
 <li>
 Must practice discretion and confidentiality as position deals with extremely sensitive and confidential data.
 </li>
 <li>
 Ability to understand, explain, and actively promote the clients' objectives through direct coordination and commitment to the program&rsquo;s goals.
 </li>
 <li>
 Flexibility to adapt to changes in the departmental needs (i.e., assisting other team members, adjusting assignments, etc.).
 </li>
 <li>
 High proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to quickly learn other relevant applications that support management of patient care and assigned responsibilities; and ability to extract necessary information.
 
 
 </li>
 </ul>
 
 Additional Preferred Qualifications
 
 
 
 <ul>
 <li>
 Knowledge of outpatient pharmacy operations
 </li>
 <li>
 Knowledge of prescription insurance benefits, copay assistance programs
 </li>
 <li>
 Experience interacting with other healthcare professionals, MDs, RNs, RPhs, social work
 </li>
 <li>
 Knowledge of transplants, hepatitis C, infectious diseases (including HIV), oncology and/or other specialty medication therapies preferred.
 </li>
 <li>
 Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus.
 </li>
 <li>
 Knowledge of prior authorization request process to third party payors.
 </li>
 <li>
 Familiarity with 340B drug program and ACO hospital models.
 </li>
 <li>
 Knowledge of EPIC, Salesforce, Liberty, or other pharmacy and/or EMR systems.
 
 
 </li>
 </ul>
 
 Special Working Conditions (On-call, Travel, Shift, Coverage)
 
 
 
 <ul>
 <li>
 Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays, with eligibility for holiday pay.
 
 
 </li>
 </ul>
 
 This information is being provided to promote pay transparency and equal employment opportunities at Clearway Health. The current annual compensation range for this position is $61,000 - $74,000. The actual rate within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
 
 
 
 
 The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
 
</div>

Certified Pharmacy Technician: Lurie Children's Hospital

SAINT MARY OF NAZARETH HOSPITAL

<div>Overview:
<ul><li>Department: Pharmacy</li><li>Schedule: PRN- Variable shift- including rotating holidays and weekends as per business needs.</li><li>Facility: St. Mary of Nazareth Hospital</li><li>Location: Chicago, IL 60622</li></ul>
Responsibilities:
<div>
Assists the Pharmacist, under his or her supervision, in the daily operation of the Pharmacy.
</div><div>For Retail areas, the Pharmacy Technician is responsible for assisting pharmacists in the preparation and distribution of medications. The role involves handling day-to-day tasks such as processing prescriptions, managing inventory, and providing customer service. This entry-level position serves as a stepping stone to more advanced pharmacy technician roles.</div>
Qualifications:
<div>
EDUCATION, EXPERIENCE, TRAINING</div><div></div><div> 
1. Previous pharmacy technician experience preferred</div><div>
2. Pharmacy Technician Certification Board (PTCB) required or obtained within 6 months of hire date (this requirement may be waived for current pharmacy students enrolled in an accredited School of Pharmacy)</div><div>
3. State Pharmacy Technician License/Registration required (if required by state regulations)</div><div>
4. High school diploma or equivalent</div><div>
5. Graduate of ASHP-accredited or equivalent pharmacy technician training program preferred</div><div>
6. 340B program experience preferred (if at a 340B facility)</div><div></div><div> 
The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/</div>
Employment Status: Per Diem Shift: Variable Pay Transparency:
<div>
Saint Mary of Nazareth Hospital offers competitive compensation and a reasonable compensation estimate for this role is $23.62 to $23.62. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.</div> 
<div></div>
Employment Status: Per Diem Shift: Variable Equal Employment Opportunity:
<div><div><div><div>
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf</div></div></div></div></div><div></div>

Pharmacy Tech

Cardinal Health

<div>Cardinal Health Innovative Delivery Solutions<div><div><div><div><div><div><div><div><div>
With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety. Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacist in the United States. Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more.
This position is located at Howard Brown Community Health Center 641 W. 63rd St.
Pharmacy Hours: Monday, Wednesday, Thursday 9:00AM - 7:00PM
Tuesday 10:00am - 7:00pm, Friday 9:00am - 5:00pm Every
2nd and 4th Saturday 9:00am-3:00pm
Community Health Center Retail Pharmacy Technician
Cardinal Health Community Health Center programs are designed and created specifically for healthcare facilities. Our comprehensive suite of pharmaceutical solutions, allows us to address population health management needs across the continuum of care, from HRSA compliance to medication adherence. Serving the patient is our main priority, and that&rsquo;s why our solutions improve patient access and increase quality of care.
Cardinal Health is looking for a highly motivated technician to work in a company owned retail contract pharmacy. Our technicians play an important role in delivering medication and pharmaceutical care in communities that are most in need. This includes developing close relationships with patients in communities we serve and assisting the pharmacists in accurately preparing and delivering prescription medication.
Responsibilities:<ul><li>
Maintain professional working relationships at all times, with the pharmacy personnel, physicians, nurses, and other medical personnel.</li><li>
Understand that the requirements of working in a pharmacy are varied and may change as demands on the department change.</li><li>
Be available to the customer/patients at all times.</li><li>
Maintain friendly and helpful attitude at all times when dealing with customers.</li><li>
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.</li><li>
Organizes medications for pharmacist to dispense by profiling prescriptions; preparing labels and calculating quantities</li><li>
Ensures medication availability by delivering medications to patients and ordering when needed</li><li>
Contributes to team effort by accomplishing related results as needed</li><li>
Works with pharmacy team to ensure best practices are being followed with regards to 340B</li></ul>
Qualifications:<ul><li>
High school degree or equivalent preferred</li><li>
Registered Pharmacy Technician in the state of Illinois</li><li>
At least 2 years with retail pharmacy technician related experience preferred</li><li>
340B experience preferred</li><li>
Experience working in a specialty pharmacy (HIV/AIDS/Hepatitis C), preferred</li><li>
Spanish Speaking preferred</li><li>
May require vendor credentialing</li></ul>
Anticipated hourly range: $21.20 per hour - $27.18 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.<ul><li>
Medical, dental and vision coverage</li><li>
Paid time off plan</li><li>
Health savings account (HSA)</li><li>
401k savings plan</li><li>
Access to wages before pay day with myFlexPay</li><li>
Flexible spending accounts (FSAs)</li><li>
Short- and long-term disability coverage</li><li>
Work-Life resources</li><li>
Paid parental leave</li><li>
Healthy lifestyle programs</li></ul>
Application window anticipated to close: 05/28/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate&rsquo;s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.</div></div></div></div></div></div></div></div></div>
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.</div>

Retail Pharmacy Technician (Howard Brown CHC)

The Cigna Group

<div><div>Village Fertility Pharmacy Group (VFP)&mdash;part of Freedom Fertility Pharmacy and the Evernorth Health Services division of The Cigna Group&mdash;supports patients on their journey to parenthood through compassionate service and expert clinical support.
As a Pharmacy Senior Technician Representative, you will work within our Operations (OPS) Insurance team, supporting insurance claims, prior authorizations, and related workflows. In this senior role, you will lead by example, serve as a subject matter resource, and help ensure high-quality, compliant insurance processing for our patients and clinic partners.
Key Responsibilities:<ul><li>
Lead the Ops team by example in handling insurance-related tasks, including claims processing, prior authorizations, and issue resolution, while maintaining expected volume and quality.</li><li>
Serve as a subject matter expert for insurance workflows and best practices.</li><li>
Mentor and support new team members, with a focus on insurance procedures.</li><li>
Assist with patient and clinic escalations related to insurance issues.</li><li>
Participate in special projects and process improvement initiatives within insurance operations.</li><li>
Support adherence to Quality Assurance standards, emphasizing insurance accuracy and compliance.</li><li>
Provide coaching or performance feedback to new hires related to insurance responsibilities, as needed.</li></ul>
Qualifications:<ul><li>
Will be required to obtain an active Massachusetts Pharmacy Technician License or MA Pharmacy Technician Trainee License (with ability to obtain full licensure).</li><li>
CPhT certification required and a valid Pharmacy Technician license required within the state the applicant resides( AZ, MA or IL).</li><li>
Minimum 1 year of Operations experience or equivalent.</li><li>
Minimum 2 years of pharmacy or healthcare experience; insurance processing, claims, or prior authorization experience preferred.</li><li>
Strong knowledge of insurance workflows, including claims submission and prior authorizations.</li><li>
Comfortable communicating with patients, insurance companies, and clinics regarding insurance-related matters.</li><li>
Excellent data entry skills with strong attention to detail and accuracy.</li><li>
Ability to work independently, meet deadlines, and adapt in a fast-paced, insurance-driven environment.</li><li>
Strong organizational, problem-solving, and computer skills.</li></ul>
Schedule &amp; Availability:<ul><li>
Primary shift: 9:00 AM &ndash; 5:30 PM</li><li>
Flexibility to cover late shift (10:30 AM &ndash; 7:00 PM) as needed.</li><li>
Must be able to work one Saturday per month, with a weekday off provided.</li></ul>
What We Offer:<ul><li>
Day 1 medical coverage</li><li>
401(k) with employer match</li><li>
Paid Time Off</li><li>
Competitive, comprehensive benefits package</li><li>
Growth and advancement opportunities within Evernorth / The Cigna Group</li></ul>
Work Location:<ul><li>
Remote position</li><li>
Preferred states: Massachusetts, Arizona or Illinois</li></ul></div>
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 20 - 30 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you&rsquo;ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you&rsquo;ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.</div>

Pharmacy Technician Senior Representative - VFP - Freedom Fertility - Remote, MA, AZ, or IL

Guidehealth

<div>
 
 Company Description
 
 
 
 
 WHO IS GUIDEHEALTH?
 
 
 
 Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides&trade; and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients.
 
 
 As a growing and innovative organization, we operate with a high degree of agility. Employees are expected to adapt to evolving business needs, step in to support cross-functional initiatives, and contribute beyond traditional role boundaries when needed. This collaborative and flexible mindset is essential to our success. We encourage cross-training, ongoing development, and a commitment to learning across all areas of the business&mdash;ensuring we continue to grow and you continue to thrive as a high-performing, mission-driven team.
 
 
 
 Job Description
 
 
 
 As a registered nurse with an Illinois nursing license, you will work remotely to enhance the quality of member care. The Pharmacy Technician plays a vital role in supporting patient health outcomes by providing telephonic engagement to assist in the adherence to prescribed medications and to help patients navigate filling of prescriptions across the healthcare continuum. Working within a managed care environment, this position ensures patients receive timely, coordinated pharmacy support while contributing to value-based care initiatives. The Pharmacy Technician partners closely with clinical and Healthguide teams to connect patients with the resources they need.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Conducting outbound telephonic outreach to patients to support medication adherence, address barriers to care, and promote engagement with their healthcare plan.
 </li>
 <li>
 Assisting patients in navigating healthcare services, including coordination of prior authorizations, benefit inquiries, and referrals to appropriate care resources.
 </li>
 <li>
 Supporting care gap closure activities by identifying members in need of medication reviews, refills, or preventive services and coordinating appropriate follow-up.
 </li>
 <li>
 Collaborating with pharmacists, nurses, and care coordinators to ensure seamless transitions of care and effective medication management for high-risk members.
 </li>
 <li>
 Documenting all patient interactions, interventions, and outcomes timely and accurately within the applicable health information or care management system.
 </li>
 <li>
 Maintaining knowledge of formulary guidelines, managed care benefit structures, and value-based program requirements to appropriately educate and support members.
 </li>
 <li>
 Ensuring all activities comply with HIPAA, state and federal regulations, and organizational quality and safety standards
 
 
 </li>
 </ul>
 Qualifications
 
 
 
 What You'll Need To Have
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required.
 </li>
 <li>
 Current, unrestricted Pharmacy Technician certification in the State of Illinois (CPhT or equivalent) required; must be maintained in good standing throughout employment.
 </li>
 <li>
 Minimum of 2 years of experience working as a Pharmacy Technician in a retail, specialty, health plan, or managed care setting.
 </li>
 <li>
 Understanding of value-based care principles, including quality metrics, HEDIS measures, and pay-for-performance models.
 </li>
 <li>
 Demonstrated experience in telephonic patient engagement, including outreach, education, and support in navigating healthcare services.
 </li>
 <li>
 Knowledge of pharmacy law, drug interactions, and safe medication dispensing practices applicable to the State of Illinois.
 </li>
 <li>
 Strong verbal communication skills with the ability to clearly explain medication instructions, benefit information, and care navigation options to patients over the phone.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and experience with pharmacy or health plan information systems.
 
 
 </li>
 </ul>
 
 What We'd Love For You To Have
 
 
 
 <ul>
 <li>
 Experience working within a managed care organization, health plan, or pharmacy benefit management (PBM) environment.
 </li>
 <li>
 Familiarity with Medicare, Medicaid, or commercial health plan formulary and benefit structures.
 </li>
 <li>
 Bilingual proficiency (English/Spanish or other languages) to support diverse patient populations.
 </li>
 <li>
 Experience with Medication Therapy Management (MTM) programs or population health initiatives.
 </li>
 <li>
 Associate&rsquo;s or Bachelor&rsquo;s degree in a health-related field.
 </li>
 <li>
 Experience in fully remote environment.
 
 
 </li>
 </ul>
 Additional Information
 
 
 The salary range for this role is $26.00 to $27.50 per hour based upon experience and skills.
 
 
 
 ALIVE with Purpose: How We Thrive at Guidehealth
 
 
 
 At Guidehealth, our values come to life in everything we do.
 
 
 <ul>
 <li>
 We are Driven by Accountability &mdash; grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike.
 </li>
 <li>
 Always Growing, Always Learning &mdash; staying curious and continuously improving inspires us to shape a better future for healthcare.
 </li>
 <li>
 With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve.
 </li>
 <li>
 At Guidehealth, Every Voice Matters &mdash; we believe our collective strength is rooted in the unique perspectives of each team member.
 </li>
 <li>
 And through Empathy in Action, we build stronger connections with those who count on us.
 </li>
 <li>
 This is what it means to be ALIVE with purpose. This is how we thrive &mdash; together &mdash; at Guidehealth.
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 
 
 While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:
 
 
 <ul>
 <li>
 Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.
 </li>
 <li>
 Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.
 </li>
 <li>
 Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.
 </li>
 <li>
 Have Peace of Mind: We provide Life and Disability insurance for those "just in case" moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.
 </li>
 <li>
 Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.
 </li>
 <li>
 Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.
 </li>
 <li>
 Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.
 </li>
 <li>
 Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.
 
 
 </li>
 </ul>
 All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. Temporary employees and contractors are not eligible for benefits.
 
 
 
 COMPENSATION:
 
 
 
 The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
 
 
 
 OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT
 
 
 
 Diversity, inclusion, and belonging are at the core of Guidehealth&rsquo;s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
 
 
 
 Our Comittment To Protection Of Patient And Company Data
 
 
 
 This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth&rsquo;s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
 
 
 As a remote-first organization handling sensitive healthcare data, Guidehealth verifies candidate identity at multiple stages of the hiring and onboarding to safeguard patient privacy, data security, and compliance requirements.
 
 
 
 Remote Work Technical Requirements
 
 
 
 Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.
 
 
 
 SECONDARY EMPLOYMENT
 
 
 
 At Guidehealth, we value transparency and collaboration as part of our commitment to excellence. As your primary employer, we kindly ask all team members to disclose any secondary employment, regardless of whether it may present a potential conflict of interest.
 
 
 To ensure smooth teamwork and availability, employees must be accessible during our stated working hours. We foster connection and engagement by asking team members to join virtual meetings with their cameras on.
</div>

Pharmacy Technician

<div>Company Description 
WHO IS GUIDEHEALTH?
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence. Our goal is to make great healthcare affordable, improve the health of patients, and restore the fulfillment of practicing medicine for providers. Driven by empathy and powered by AI and predictive analytics, Guidehealth leverages remotely-embedded Healthguides&trade; and a centralized Managed Service Organization to build stronger connections with patients and providers. Physician-led, Guidehealth empowers our partners to deliver high-quality healthcare focused on outcomes and value inside and outside the exam room for all patients.
As a growing and innovative organization, we operate with a high degree of agility. Employees are expected to adapt to evolving business needs, step in to support cross-functional initiatives, and contribute beyond traditional role boundaries when needed. This collaborative and flexible mindset is essential to our success. We encourage cross-training, ongoing development, and a commitment to learning across all areas of the business&mdash;ensuring we continue to grow and you continue to thrive as a high-performing, mission-driven team. 
Job Description 
As a registered nurse with an Illinois nursing license, you will work remotely to enhance the quality of member care. The Pharmacy Technician plays a vital role in supporting patient health outcomes by providing telephonic engagement to assist in the adherence to prescribed medications and to help patients navigate filling of prescriptions across the healthcare continuum. Working within a managed care environment, this position ensures patients receive timely, coordinated pharmacy support while contributing to value-based care initiatives. The Pharmacy Technician partners closely with clinical and Healthguide teams to connect patients with the resources they need.
WHAT YOU&rsquo;LL BE DOING<ul><li>
Conducting outbound telephonic outreach to patients to support medication adherence, address barriers to care, and promote engagement with their healthcare plan.</li><li>
Assisting patients in navigating healthcare services, including coordination of prior authorizations, benefit inquiries, and referrals to appropriate care resources.</li><li>
Supporting care gap closure activities by identifying members in need of medication reviews, refills, or preventive services and coordinating appropriate follow-up.</li><li>
Collaborating with pharmacists, nurses, and care coordinators to ensure seamless transitions of care and effective medication management for high-risk members.</li><li>
Documenting all patient interactions, interventions, and outcomes timely and accurately within the applicable health information or care management system.</li><li>
Maintaining knowledge of formulary guidelines, managed care benefit structures, and value-based program requirements to appropriately educate and support members.</li><li>
Ensuring all activities comply with HIPAA, state and federal regulations, and organizational quality and safety standards</li></ul> 

Qualifications 
WHAT YOU'LL NEED TO HAVE<ul><li>
High school diploma or equivalent required.</li><li>
Current, unrestricted Pharmacy Technician certification in the State of Illinois (CPhT or equivalent) required; must be maintained in good standing throughout employment.</li><li>
Minimum of 2 years of experience working as a Pharmacy Technician in a retail, specialty, health plan, or managed care setting.</li><li>
Understanding of value-based care principles, including quality metrics, HEDIS measures, and pay-for-performance models.</li><li>
Demonstrated experience in telephonic patient engagement, including outreach, education, and support in navigating healthcare services.</li><li>
Knowledge of pharmacy law, drug interactions, and safe medication dispensing practices applicable to the State of Illinois.</li><li>
Strong verbal communication skills with the ability to clearly explain medication instructions, benefit information, and care navigation options to patients over the phone.</li><li>
Proficiency in Microsoft Office Suite and experience with pharmacy or health plan information systems.</li></ul>
WHAT WE'D LOVE FOR YOU TO HAVE<ul><li>
Experience working within a managed care organization, health plan, or pharmacy benefit management (PBM) environment.</li><li>
Familiarity with Medicare, Medicaid, or commercial health plan formulary and benefit structures.</li><li>
Bilingual proficiency (English/Spanish or other languages) to support diverse patient populations.</li><li>
Experience with Medication Therapy Management (MTM) programs or population health initiatives.</li><li>
Associate&rsquo;s or Bachelor&rsquo;s degree in a health-related field.</li><li>
Experience in fully remote environment.</li></ul> 

Additional Information 
The salary range for this role is $26.00 to $27.50 per hour based upon experience and skills.<div></div>
ALIVE with Purpose: How We Thrive at Guidehealth
At Guidehealth, our values come to life in everything we do.<ul><li>
We are Driven by Accountability &mdash; grounded in transparency, reliability, and integrity as we navigate challenges and opportunities alike.</li><li>
Always Growing, Always Learning &mdash; staying curious and continuously improving inspires us to shape a better future for healthcare.</li><li>
With Collaborative Innovation, we solve problems creatively, making every experience better for our employees and the patients we serve.</li><li>
At Guidehealth, Every Voice Matters &mdash; we believe our collective strength is rooted in the unique perspectives of each team member.</li><li>
And through Empathy in Action, we build stronger connections with those who count on us.</li><li>
This is what it means to be ALIVE with purpose. This is how we thrive &mdash; together &mdash; at Guidehealth.</li></ul>

BENEFITS:
While you are hard at work advancing value-based healthcare, we are here to ensure YOU have the care you and your family need and the opportunities for growth and development. Our commitments to you include:<ul><li>
Work from Home: Guidehealth is a fully remote company, providing you the flexibility to spend less time commuting and more time focusing on your professional goals and personal needs.</li><li>
Keep Health a Priority: We offer comprehensive Medical, Dental, and Vision plans to keep you covered.</li><li>
Plan for the Future: Our 401(k) plan includes a 3% employer match to your 6% contribution.</li><li>
Have Peace of Mind: We provide Life and Disability insurance for those &quot;just in case&quot; moments. Additionally, we offer voluntary Life options to keep you and your loved ones protected.</li><li>
Feel Supported When You Need It Most: Our Employee Assistance Program (EAP) is here to help you through tough times.</li><li>
Take Time for Yourself: We offer paid time off plans helping you achieve work-life balance and meet your personal goals.</li><li>
Support Your New Family: Welcoming a new family member takes time and commitment. Guidehealth offers paid parental leave to give you the time you need.</li><li>
Learn and Grow: Your professional growth is important to us. Guidehealth offers various resources dedicated to your learning and development to advance your career with us.</li></ul>
All full-time employees of Guidehealth who work 30 hours per week or more are eligible for our comprehensive benefits package. Temporary employees and contractors are not eligible for benefits.

COMPENSATION:
The listed compensation range listed is paid bi-weekly per our standard payroll practices. Final base pay decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.

OUR COMMITMENT TO EQUAL OPPORTUNITY EMPLOYMENT
Diversity, inclusion, and belonging are at the core of Guidehealth&rsquo;s values. We are an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation and identity, national origin, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is fully dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

OUR COMITTMENT TO PROTECTION OF PATIENT AND COMPANY DATA
This position is responsible for following all Security policies and procedures in order to protect all PHI and PII under Guidehealth&rsquo;s custodianship as well as Guidehealth Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
As a remote-first organization handling sensitive healthcare data, Guidehealth verifies candidate identity at multiple stages of the hiring and onboarding to safeguard patient privacy, data security, and compliance requirements.

REMOTE WORK TECHNICAL REQUIREMENTS 
 
Guidehealth is a fully remote company. We provide new employees with the necessary equipment to function in their role at no charge to the employee. Employees provide their own internet connection, capable of conducting video calls on camera and connecting to various internal and external systems. The required internet speed is a minimum of 100 mbps download, 10 mbps upload. Please run a speed test here to confirm your internet connection meets these requirements.

SECONDARY EMPLOYMENT
At Guidehealth, we value transparency and collaboration as part of our commitment to excellence. As your primary employer, we kindly ask all team members to disclose any secondary employment, regardless of whether it may present a potential conflict of interest.
To ensure smooth teamwork and availability, employees must be accessible during our stated working hours. We foster connection and engagement by asking team members to join virtual meetings with their cameras on.</div>

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