certified technician

Greenwich Health & Wellness

Job SummaryThe Certified Pharmacy Technician &ndash; Customer Service Lead is responsible for leading day-to-day customer service operations within a high-volume compounding pharmacy environment. This role ensures all provider and patient inquiries are handled accurately, efficiently, and in full compliance with HIPAA and Texas State Board of Pharmacy (TSBP) regulations.This is a working lead role, meaning you will actively handle calls and tickets while coaching team members, managing workflow, and ensuring service excellence across every interaction.Why This Role MattersIn a compounding pharmacy, customer service is not a traditional call center function. Every interaction directly impacts:<ul><li>Patient therapy timelines</li><li>Provider relationships</li><li>Regulatory compliance</li></ul>Accuracy, urgency, and professionalism are critical to success.Key ResponsibilitiesCustomer Service Operations<ul><li>Lead all shift-level customer service activities including inbound calls, tickets, and inquiries</li><li>Serve as a working lead by handling provider and patient interactions alongside the team</li><li>Monitor ticket queues (FreshDesk or similar) to ensure SLA compliance</li><li>Manage priority and urgent requests with appropriate escalation</li><li>Ensure accurate and complete documentation for all interactions</li></ul>Provider &amp; Patient Support<ul><li>Respond to provider inquiries regarding prescription status, order tracking, and product availability</li><li>Assist patients with prescription updates, refill eligibility, and order status</li><li>Ensure all communications are accurate, professional, and compliant</li><li>Route and track complaints through resolution</li></ul>HIPAA &amp; Compliance<ul><li>Enforce strict HIPAA compliance and patient verification procedures</li><li>Ensure all team members follow proper privacy and documentation standards</li><li>Escalate any potential compliance or privacy concerns immediately</li></ul>Team Leadership &amp; Coaching<ul><li>Provide real-time coaching and feedback to customer service team members</li><li>Monitor performance, accuracy, and communication quality</li><li>Support onboarding and training of new hires</li><li>Reinforce accountability and service standards</li></ul>Queue &amp; Workflow Management<ul><li>Manage ticket distribution and workload balancing</li><li>Monitor response and resolution times</li><li>Identify trends, bottlenecks, and process gaps</li><li>Partner with internal teams (Pharmacy, Operations, Data Entry) to resolve issues</li></ul>Escalation Management<ul><li>Handle complex provider and patient escalations</li><li>Escalate systemic or unresolved issues to leadership with full documentation</li><li>Ensure timely follow-up and resolution</li></ul>QualificationsRequired<ul><li>Active Certified Pharmacy Technician (CPhT) certification</li><li>Active Texas Pharmacy Technician registration (TSBP)</li><li>2&ndash;3+ years of pharmacy, healthcare customer service, or patient support experience</li><li>Strong knowledge of HIPAA compliance and patient privacy practices</li><li>Experience with ticketing systems (FreshDesk or similar)</li><li>Proven ability to lead, coach, and manage a team in a fast-paced environment</li><li>Excellent communication and problem-solving skills</li></ul>Preferred<ul><li>Experience in a compounding pharmacy (503A/503B) environment</li><li>Familiarity with pharmacy systems and prescription workflows</li><li>Experience managing high-volume customer service queues</li><li>Background in process improvement or SOP development</li></ul>Key Competencies<ul><li>Strong attention to detail and accuracy</li><li>Ability to manage high-volume workload with professionalism</li><li>Leadership presence and coaching ability</li><li>Sound judgment in escalation and decision-making</li><li>Ability to identify patterns and operational issues</li><li>Patient-first and provider-focused mindset</li></ul>Work Environment<ul><li>Onsite role (not remote)</li><li>Fast-paced, high-volume customer service environment</li><li>Extended sitting, computer, and phone use required</li><li>May require flexible scheduling, including extended hours or weekends</li></ul>Equal Opportunity EmployerGreenwich Rx is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on any protected status.Pay: $20.00 - $27.19 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Certified Technician Customer Service Lead

ANGELANLASHES

LICENCE REQUIRED! MUST BE COMFORTABLE WITH BEING ON CAMERASTUDENTS WELCOMED. MUST BE ENROLLED IN A TDLR SCHOOL!NO EXPERIENCE NEEDEDOverview Join our vibrant team as a Certified Lash Technician and unleash your passion for beauty and transformation! In this dynamic role, you will craft stunning eyelash extensions that elevate our clients&rsquo; confidence and style. Your expertise will blend artistry with professionalism, ensuring each guest leaves feeling radiant and satisfied. We&rsquo;re looking for energetic, detail-oriented professionals eager to showcase their skills in a lively, supportive environment where creativity thrives. This paid position offers an exciting opportunity to grow your career in the beauty industry while delivering exceptional guest experiences.Duties<ul><li>Perform eyelash extension applications with precision, ensuring safety and comfort for every client</li><li>Consult with clients to understand their desired look and recommend suitable lash styles and lengths</li><li>Maintain strict sanitation protocols to uphold health standards and client safety</li><li>Manage appointment schedules efficiently using salon software such as Millennium or MINDBODY</li><li>Educate clients on aftercare routines and product recommendations to prolong lash wear</li><li>Engage with clients via social media management to promote services, showcase transformations, and build loyalty</li></ul>Skills<ul><li>Proven experience in eyelash extensions application and cosmetology certification</li><li>Strong communication skills to understand client needs and provide personalized advice</li><li>Knowledge of sanitation practices specific to lash extension procedures</li><li>Familiarity with salon management software</li><li>Ability to manage retail sales of lash care products and other beauty items effectively</li><li>Experience with social media management for marketing and client engagement</li><li>Additional skills such as hair extensions, body waxing, nail care, or makeup application are a plus</li><li>Excellent customer service skills with a friendly, professional demeanor</li><li>Basic understanding of color theory, dermal fillers, dermabrasion, or esthetic laser treatments is advantageous</li></ul>Embark on a rewarding journey where your talent transforms lives! We&rsquo;re dedicated to supporting your growth through ongoing training in advanced techniques like botulinum toxin treatments or dermal fillers. Join us in creating beauty that empowers confidence&mdash;your next exciting chapter starts here!Pay: From $12.00 per hourBenefits:<ul><li>Employee discount</li><li>Professional development assistance</li></ul>License/Certification:<ul><li>Cosmetology/ Esthetician/ Lash specialty License (Required)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Alamo, TX 78516 (Required)</li></ul>Work Location: In person

Certified Lash Technician

lashleybrowsbeauty

Now hiring Experienced Lash Technicians and Pmu artist Do you love the beauty industry? Want to be in a high-paying job and also be in a fun environment? Come and join our lash family at lashleybrows studios! lashleybrows mission is to make everyone look and feel confident. We are looking for someone with EXPERIENCE.Benefits: 1 year Bonus incentives Discounted eyelash extensions. Opportunities to teach and mentor other cosmetologists/estheticians.A fun, creative, successful, and busy work environmentHere&rsquo;s what we&rsquo;re looking for:<ul><li>A licensed professional in esthetics, full specialist, or cosmetologist</li><li>A positive, friendly, upbeat, and personable demeanor and attitude</li><li>A customer service-oriented individual who can communicate effectively with clients, spa management, and coworkers</li><li>Thrives in a fun, creative team-oriented environment</li></ul>Eyelash Technician / Lash Technician Principle Responsibilities:<ul><li>Performs professional eyelash extension sessions</li><li>Upholds the standards of sanitation and sterilization as directed by state law and the studio&rsquo;s policies and procedures</li><li>Understands and promotes Lashleybrowsbeuaty exclusive retail products for guests&rsquo; at-home usage and aftercare.</li><li>Creates excellent experience for guests with a charismatic, friendly, and helpful attitude</li><li>Provides frequency recommendations and education to guests on proper lash aftercare</li><li>Willingness to learn new lash and eye area techniques</li><li>A positive, friendly, upbeat, and personable demeanor and attitude</li><li>Ability to work flexible days and hours</li></ul>Job Types: Part-time, ContractPay: $20.00 - $40.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Free parking</li></ul>Experience:<ul><li>lash artist: 2 years (Required)</li></ul>License/Certification:<ul><li>Cosmetology License/ esthetician license (Required)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li></ul>Work Location: In person

Family Car Group

<div>Master Service Technician &ndash; Automotive

Our team is growing! Do you thrive in a fast-paced environment? Do problem-solving and customer service get your engine revving? Let your mechanical knowledge, technical expertise, and outstanding attitude take your career to new heights as a master service technician on our exceptional team. We are looking for a leader who can mentor other technicians, diagnose and perform repairs quickly and efficiently, and clearly communicate with customers and service consultants.

Job Responsibilities
<ul>
<li>Determine and discuss vehicle issues, current work and future needs with customers and service advisors.</li>
<li>Diagnose, maintain and repair automotive systems.</li>
<li>Perform quality inspections, including test drives, of vehicles prior to returning them to customers
</li><li>Communicate directly with service advisors to keep customers informed of any additional service needs and provide an estimate for any new repairs.</li>
<li>Execute repairs under warranty to manufacturer specifications.</li>
</ul>
Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.
Job Requirements
At our dealership, master technicians are determined and persistent problem solvers who are expected to maintain a comprehensive understanding of the latest automotive technologies.

Education and/or Experience

High school diploma or GED (general equivalency diploma); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations

Operator Driver's License &amp; State Inspection License

Benefits Offered
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>401(k)</li>
<li>Basic Life Insurance</li>
<li>Accident &amp; Critical Illness Insurance</li>
<li>Paid Training</li>
<li>Short Term Disability</li>
<li>Employee Discount Program</li>
</ul>
About Us

Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.

Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.

Apply today!</div>

Certified Mazda Technician

Pink Daymond beauty studio

Overview We are seeking a talented and licensed Certified Lash Technician to join our dynamic beauty team! This energetic role offers the opportunity to enhance clients&rsquo; natural beauty through expert eyelash extension application and other specialized services. As a key member of our salon, you will deliver exceptional guest experiences, showcase your artistry, and promote our premium beauty products. Your passion for aesthetics and commitment to sanitation will ensure a safe, welcoming environment where clients leave feeling confident and radiant.Duties<ul><li>Apply eyelash extensions with precision, ensuring a comfortable and relaxing experience for each client</li><li>Perform complementary services such as brow shaping, tinting, and lash lifts to elevate client satisfaction</li><li>Maintain strict sanitation protocols in accordance with health regulations to ensure client safety</li><li>Educate clients on aftercare routines and product recommendations to prolong their results</li><li>Manage appointment scheduling using salon software like Millennium or MINDBODY, optimizing your daily workflow</li><li>Upsell retail products and treatment packages to enhance client results and boost salon revenue</li><li>Stay current with industry trends, new techniques, and product innovations through ongoing training and education</li></ul>Skills<ul><li>Licensed as a Certified Lash Technician with valid cosmetology or esthetician credentials</li><li>Strong management skills to handle appointments efficiently and maintain a smooth workflow</li><li>Proficiency in salon management software such as Millennium or MINDBODY for scheduling and client records</li><li>Excellent customer service skills with the ability to communicate effectively and build lasting client relationships</li><li>Knowledge of sanitation standards, body waxing, nail care, makeup application, and other esthetic treatments is preferred</li><li>Experience with social media management for marketing services and engaging with clients online</li><li>Ability to upsell retail products confidently while providing personalized recommendations based on client needs</li></ul>Join us in creating stunning transformations while delivering top-tier guest services! This paid position offers a vibrant environment where your artistry is celebrated, your skills are valued, and your professional growth is supported. If you&rsquo;re passionate about beauty, possess a keen eye for detail, and thrive in a fast-paced setting, we want to hear from you!Job Types: Full-time, Part-time, ContractPay: $600.00 - $1,000.00 per weekBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Professional development assistance</li></ul>Work Location: In person

Certified Lash Technician licensed

King Soopers Pharmacy

Job Summary The Pharmacy Technician plays a crucial role in supporting the pharmacy team by assisting in the preparation and dispensing of medications, ensuring patient safety, and providing exceptional customer service.Responsibilities<ul><li>Assist pharmacists in preparing and dispensing medications accurately and efficiently.</li><li>Maintain inventory levels, including ordering and restocking supplies as needed.</li><li>Process prescriptions and manage patient medication records while ensuring compliance with regulations.</li><li>Answer phone and triage calls and answer inquiries as appropriate</li><li>Ensure cleanliness and organization of the pharmacy workspace to promote safety and efficiency.</li></ul>Skills<ul><li>Pharmacy Technician Certification (PTCB or NHA)</li><li>State Board of Pharmacy License (PHAT)</li><li>MINIMUM: High School Diploma or GED</li><li>Must be 18 years old</li></ul>DESIRED<ul><li>Any previous comparable experience</li><li>Any equivalent experience as a certified pharmacy technician</li><li>Certified Immunizer</li></ul>Job Type: Part-timePay: $22.60 - $25.85 per hourBenefits:<ul><li>Opportunities for advancement</li><li>Paid training</li><li>Professional development assistance</li><li>Store discount</li><li>Tuition reimbursement</li></ul>Ability to Commute:<ul><li>Edgewater, CO 80214 (Required)</li></ul>Work Location: In person

Certified Pharmacy Technician

Ashburn Pharmacy

Certified Pharmacy Technician (Retail + Compounding + Immunization) Ashburn Pharmacy &ndash; Ashburn, VA Full-Time | Monday&ndash;Friday | 9:00 AM &ndash; 6:00 PM Pay: $20.00 &ndash; $22.00 per hour (based on experience)Ashburn Pharmacy is a growing independent community pharmacy focused on exceptional service, personalized care, and compounding services. We are seeking an experienced, certified pharmacy technician who is extremely friendly, patient-focused, and committed to helping patients find solutions.This is NOT a typical chain pharmacy environment. We are looking for someone who enjoys building relationships with patients and finding ways to say &ldquo;yes&rdquo; whenever possible.Required Qualifications<ul><li>Active Virginia Pharmacy Technician registration</li><li>National certification (PTCB or ExCPT) REQUIRED</li><li>Retail pharmacy experience REQUIRED</li><li>Strong customer service and communication skills</li><li>Comfortable working in a fast-paced environment</li><li>Professional, dependable, and team-oriented</li></ul>Strongly Preferred<ul><li>Compounding experience (non-sterile)</li><li>Immunization certification OR willingness to obtain</li><li>Independent pharmacy experience</li><li>PioneerRx experience (preferred but not required)</li></ul>Responsibilities<ul><li>Prescription data entry and processing</li><li>Insurance billing and rejection resolution</li><li>Customer service and patient interaction</li><li>Answering phones and assisting patient requests</li><li>Assisting pharmacist with workflow and dispensing</li><li>Non-sterile compounding support</li><li>Immunization workflow support</li><li>Prior authorizations and refill coordination</li><li>Inventory management and ordering</li><li>Medication synchronization and patient outreach</li></ul>The Ideal CandidateWe are looking for someone who:<ul><li>Is extremely friendly and welcoming to patients</li><li>Finds solutions instead of saying &ldquo;no&rdquo;</li><li>Goes above and beyond for patient needs</li><li>Communicates professionally and confidently</li><li>Works efficiently while maintaining accuracy</li><li>Takes initiative and helps grow the pharmacy</li></ul>What We Offer<ul><li>Competitive pay</li><li>Independent pharmacy work environment</li><li>No weekends</li><li>Consistent weekday schedule (9&ndash;6)</li><li>Growth opportunity into Lead Technician role</li><li>Supportive team culture</li></ul>If you are a motivated, patient-focused technician who enjoys helping people and being part of a positive pharmacy environment, we would love to hear from you.Job Type: Full-time Schedule: Monday&ndash;Friday, 9 AM &ndash; 6 PM Experience: Retail Pharmacy: 1 year (Required) License/Certification:<ul><li>Virginia Pharmacy Technician License (Required)</li><li>PTCB or ExCPT Certification (Required)</li></ul>Pay: $20.00 - $23.00 per hourBenefits:<ul><li>Paid time off</li></ul>People with a criminal record are encouraged to applyWork Location: In person

CERTIFIED PHARMACY TECHNICIAN

Search 8213+ Certified technician jobs near you this May. New roles added regularly across leading industries. Apply today.

8213 certified technician jobs Near Me

Certified Technician Customer Service Lead

Certified Lash Technician

Certified Lash Technician

Certified Mazda Technician

Certified Lash Technician licensed

Certified Pharmacy Technician

CERTIFIED PHARMACY TECHNICIAN