change management specialist

IneXa Technoloy Ltd

Arabic Change Management Specialist &ndash; Technology HouseRole OverviewWe are seeking a Change Management Specialist to support a large digital transformation programe in a software development house.This role will help transition development teams from traditional, siloed delivery to a modern, product-centric, AI-assisted software factory model, aligned with certain change frameworks.The specialist will work closely with engineering leadership, HR, delivery managers, and platform teams to ensure sustainable adoption of new ways of working.Key ResponsibilitiesChange Management &amp; Adoption<ul><li>Lead change initiatives supporting the rollout of an AI Software Factory operating model</li><li>Apply the change model to drive adoption across engineering and delivery teams</li><li>Manage stakeholder alignment, communication, and resistance to change</li><li>Enable smooth transition from As-Is &rarr; To-Be delivery models</li></ul>Software Factory Operating Model<ul><li>Support definition, rollout, and adoption of factory roles and responsibilities, including:</li><li>Product Owner / Product Manager</li><li>Business Analyst / Requirements Engineer</li><li>Solution &amp; Enterprise Architect</li><li>Software Engineer</li><li>QA / Test Engineer</li><li>DevOps Engineer</li><li>Security &amp; Compliance Roles</li><li>AI / Automation Engineers</li><li>Delivery Manager / Scrum Master</li><li>Platform &amp; Tooling Owners</li><li>Align teams to standardised factory processes, governance, and delivery flows</li></ul>HR &amp; Process Enablement<ul><li>Support HR in aligning job descriptions, responsibilities, and career paths with the new factory model</li><li>Enable adoption of Agile, DevOps, CI/CD, and AI-assisted development practices</li><li>Ensure documentation is structured and maintained in Confluence</li></ul>Required Experience<ul><li>Strong background in change management for software delivery organizations</li><li>Demonstrated experience implementing the change model</li><li>Experience working within software factories, delivery hubs, or large digital transformation programs</li><li>Understanding of AI-enabled development environments is a strong plus</li><li>Ability to work across technical and non-technical stakeholders</li></ul>Location &amp; Language<ul><li>Must be able to travel to Iraq on a weekly basis</li><li>Arabic and English is a must</li></ul>Contract Details<ul><li>Duration: Initial 3-month contract with potential for long term</li><li>Start: 4th of January 2026</li><li>On-site / Hybrid</li></ul>Job Types: Full-time, Contract Contract length: 3 monthsPay: AED7,500.00 - AED20,500.00 per monthApplication Question(s):<ul><li>Are you available to start on the 4th of January?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Change Management/HR: 5 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Willingness to travel:<ul><li>50% (Required)</li></ul>Work Location: RemoteExpected Start Date: 04/01/2026

Arabic Speaking Change Management Specialist – Technology House

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Project &amp; Change Specialist, AS
 
 
 
 
 Location: Pune, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 The RDA Operation Change team is a newly established team within the CB &amp; IB Ops with the objective to establish Change &amp; Transformation team plays a significant role in ensuring projects (change initiatives) meet objectives on time. The primary responsibility will be creating and implementing change management strategies and plans that maximize achieving organization goals and minimizing resistance, focusing on business processes changes, systems and technology.
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 The team also aims to support RDA Operations functions in the business side activities during joint projects with IT.
 
 
 
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 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
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 Gender neutral parental leaves
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 100% reimbursement under childcare assistance benefit (gender neutral)
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 Sponsorship for Industry relevant certifications and education
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 <li>
 Employee Assistance Program for you and your family members
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 Comprehensive Hospitalization Insurance for you and your dependents
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 <li>
 Accident and Term life Insurance
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 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 <ul>
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 Owning typical project management / PMO activities to support the various change projects:
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 Develop and maintain project documentation, including project plans, status reports, meeting minutes and RAID logs
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 Coordinate meetings, workshops, and stakeholder communications
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 Monitor project timelines and deliverables
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 Support governance processes
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 Collaborate with project managers and other stakeholders to ensure timely updates
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 Contribute to continuous improvement of project management processes and tools
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 Support go live activities (e.g. UAT preparation) and post-go live warranty period.
 </li>
 </ul>
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 Supporting the Lead BAs / business SME in turning business expectations into clearly defined business requirements for implementation with IT or vendor organisations.
 </li>
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 Support assessment of solution options in line with business requirements.
 </li>
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 Opportunity to work independently on assigned analysis tasks.
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 Documentation of above outcomes
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 Management of required activities and coordination with the necessary stakeholders within the organisation (e.g. business teams, operations teams, IT)
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 
 Domain Skills
 
 
 
 <ul>
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 5+ years of work experience within corporate financial services industry, Research/Analytics role in other Banks/KPOs etc
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 Minimum 3-5 years&rsquo; experience as a project manager / business analyst in change projects and driving analysis results independently
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 Strong organisational, time management and multi-tasking skills
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 Ideally relevant business expertise for Party Reference Data handing would be beneficial
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 Analytical mindset with attention to detail
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 Proven problem-solving skills and ability to structure and assess complex problems to develop solution options
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 Ideally proven experience in process analysis, process design and target state definitions and the documentation thereof.
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 Experience of working with agile project management methodologies and tools (e.g. JIRA, Confluence)
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 Experience in preparing/leading user acceptance test cycles
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 Confident in working in a remote project setup across multiple time zones
 
 
 
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 </ul>
 
 Communication Skills
 
 
 
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 Strong stakeholder management skills across various seniority levels
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 Good verbal and written communication skills at all levels - onshore &amp; remote
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 Ability to visualise complex topics to converse with stakeholders.
 
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
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 Demonstrated experience (as &lsquo;user&rsquo;), understanding and appreciation of technology and IT delivery processes
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 Advanced knowledge of MS Excel and MS PowerPoint is a must
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 Experience in using JIRA
 
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
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 Ability to work independently and take ownership
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 Flexibility to handle multiple parallel projects / engagements
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 Ability and interest to adopt to new requirements and new project contexts (e.g. switching from a Party reference project to a Credit Risk requirement)
 
 
 
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 </ul>
 
 Educational Qualification
 
 
 
 <ul>
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 Degree in software engineering or business management
 
 
 
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 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
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 Training and development to help you excel in your career
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 Coaching and support from experts in your team
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 A culture of continuous learning to aid progression
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 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.html
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Project & Change Specialist, AS

Luster National

<div>About the Position

We are seeking an experienced Claims and Change Specialist to join our team on major NY transit and infrastructure projects. This role is critical in managing project changes to ensure compliance with contractual requirements, budgetary constraints, and schedule commitments. The ideal candidate will have a strong background in claims and change management processes within large-scale heavy civil or transportation projects.

This is a long-term, on-site position located in New York City.

Responsibilities may include, but are not limited to, the following:
<ul>
<li>Oversee and manage the change control process for a large-scale heavy-civil design-build contract, ensuring alignment with contract terms and client procedures while utilizing Unifier and other required tracking tools.</li>
<li>Evaluate and confirm change requests submitted by the Design-Builder, adhering to contractual timelines and client guidelines.</li>
<li>Conduct research and provide recommendations regarding the validity and merit of Notices of Change.</li>
<li>Develop comprehensive documentation for each change request, including cost and schedule impact assessments in collaboration with project controls teams (estimators and schedulers).</li>
<li>Partner with estimators, schedulers, and construction management teams to analyze potential impacts.</li>
<li>Keep accurate and up-to-date records of all change orders and approvals within the authorized project change log.</li>
<li>Lead meetings to address changes, resolve disputes, or clarify issues in coordination with construction management and contract administration teams.</li>
<li>Deliver consistent status updates and reports to the project team on a weekly basis or more frequently as required.</li>
<li>Assist in negotiating change orders by organizing sessions with the Design-Builder and PMT staff and preparing negotiation summaries.</li>
<li>Ensure adherence to client C&amp;D standards and procurement requirements throughout all change management activities.</li>
<li>Provide support for audits and reviews related to change control processes.</li>
</ul>
Attributes
<ul>
<li>Excellent written and verbal communication and interpersonal skills. You are a persuasive communicator and skilled negotiator who builds trust across technical, legal, and executive audiences.</li>
<li>Excellent multi-tasking and organizational skills.</li>
<li>Strong analytical mindset with the ability to translate schedule and cost data into actionable commercial strategies.</li>
<li>Collaborative mindset that fosters teamwork, trust, and positive relationships and thrives in multidiscipline, owner-representative environments.</li>
<li>Natural curiosity, problem-solving abilities, and a passion for continuous improvement.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor's degree in Engineering, Construction Management, Business, or related field, or equivalent combination of education/experience.</li>
<li>7+ years of hands-on contracts, change order, or claims management experience on heavy-civil infrastructure programs. major transit or rail programs, including at least one project exceeding $500 million total contract value.</li>
<li>Experience with alternative delivery methods (e.g., DB, CM/GC, P3) and associated risk-allocation mechanisms.</li>
<li>Demonstrated successful negotiation strategy and achieving favorable commercial outcomes for public sector transit owners or operators.</li>
<li>Ability to interpret design documents, schedules, cost reports, and commercial terms to build clear entitlement narratives and quantum analyses.</li>
<li>Proficiency with industry standard project management, schedule/cost and/or EDMS tools (e.g., P6, EcoSys, Unifier, MS Project, Bluebeam, etc.)</li>
<li>Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).</li>
</ul>
Preferred Qualifications
<ul>
<li>Master's degree in Engineering, Construction Management, Construction Law, or MBA.</li>
<li>One or more of the following certifications: Project Management Professional (PMP through PMI), National Contract Management Association (NCMA) certifications such as Certified Professional Contracts Manager (CPCM) or Certified Contract Manager (CCM).</li>
<li>Prior success steering claims through mediation, DRB, or litigation.</li>
<li>Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.</li>
</ul>
Compensation Details

The salary range listed for this role is $145k-$176k/year ($70-$85/hour). The final salary offered will be based on multiple factors and thoughtfully aligned with each candidate's level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, geographic location, etc.

Just LOOK at the Benefits We Offer!
<ul>
<li>Unlimited flexible time off</li>
<li>Paid holidays</li>
<li>Paid parental leave</li>
<li>Health, dental, and vision insurance</li>
<li>Flexible spending accounts (healthcare and dependent or elder care)</li>
<li>Long-term disability insurance</li>
<li>Short-term disability insurance</li>
<li>Life insurance and accidental death and dismemberment</li>
<li>401(k) plan with guaranteed employer contribution</li>
<li>Formal career planning and development program</li>
<li>$2,500 annually toward professional development</li>
<li>Wellness program with monthly wellness stipend</li>
<li>Company cell phone or cell phone plan reimbursement</li>
<li>Free personalized meal planning and nutrition support with a registered dietitian</li>
<li>Free personal financial planning services</li>
<li>Employee assistance program</li>
<li>Employee discounts</li>
<li>Employee referral bonus</li>
</ul>
Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS<div>
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.</div></div>

Claims and Change Specialist

NTT DATA

<div>Req ID: 336296
 
 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. 
 
We are currently seeking a Change Manager to join our team in Plano, Texas (US-TX), United States (US). 
 
&quot;The change Manager role ensures all projects and IT infra (change initiatives) meet objectives on time and on budget by increasing employee adoption and process usage. The change manager will ensure due diligence has been completed before allowing change requests into production. An ideal candidate thrives in a dynamic fast-paced environment and has an ITIL background in leading content and information architecture strategy across an organization. 
 
In your role, you will ... 
<ul><li>Administer the ongoing system enhancements and future deployments initiated via the support teams and business</li><li>Lead the CAB meetings and pass the required phases of Change requests</li><li>Monitor success criteria, metrics, milestones, and timelines for deployment of change requests</li><li>Ensure Change requests are signed off when complete and relevant information is handed to the appropriate technical documentation writers for publication</li><li>Communicate change management plans to stakeholders to implement strategies through cross-functional teams; identifies and leads opportunities for process improvements</li><li>Conduct analysis to make recommendations, assess effectiveness and mitigate risk in the existing change management process</li><li>Plan change management activities that meet the different needs and values of the individual teams and functions within the business unit</li><li>Communicate the vision of continuous process improvement (CPI) across the IT organization, Define and create reports on CSI, critical success factors (CSFs), key performance indicators (KPIs) and SLAs</li><li>Gather feedback from end users to understand how to improve efficiencies when it comes to change management</li><li>Provide relevant coaching, training, and support to champion change management culture within the organization.</li></ul> 
As our ideal candidate, 
<ul><li>You have a University Degree in Engineering, Computer Science, or relevant technical degrees</li><li>You have 8 years of experience in IT Change Management</li><li>You have ITIL Foundation Certification,</li><li>You have 8 years of working experience in ITSM processes and ServiceNow, specially ServiceNow Change Management module.</li><li>You have outstanding communication skills - Written and Verbal, in English</li><li>You have expertise on Microsoft Word, Excel and Powerpoint&quot;</li></ul> 

About NTT DATA 
 
NTT DATA is a $30 + billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com 
 
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. 
 
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</div>

Change Manager

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Business Solutions Specialist (Global Business Shared Services)
</div></div><div><div>Ref #
</div><div>230297
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Not Specified
</div></div><div><div><ul><li>Closing date: 13-Jan-2026</li></ul> 
</div></div></div></div></div><div><div><div><div><div>About Your Role
You will drive advocacy and strategic expansion of Qatar Airways&rsquo; Global Business Services (GBS) model across the organization. You will be responsible for identifying new opportunities for GBS adoption, promoting internal branding and marketing initiatives, and collaborating with business units to embed GBS as a value-driven partner. Your role is to ensure alignment with QR&rsquo;s transformation objectives by expanding GBS scope, enhancing stakeholder engagement, and positioning GBS as a trusted enabler of efficiency and innovation.
Your responsibilities:<ul><li> Champion the GBS operating model through internal campaigns, leadership engagement, and success stories to build awareness and secure buy-in across QR Group.</li></ul><ul><li> Based on inputs from Transformation team analyze business processes and pain points; identify functions suitable for migration to GBS to deliver cost optimization and service excellence</li></ul><ul><li> Develop and maintain a roadmap for expanding GBS services into new units to increase coverage and maximize economies of scale</li></ul><ul><li> Develop &amp; maintain presentation of financial and non- financial benefits of GBS operating model</li></ul><ul><li> Design and execute internal branding initiatives (newsletters, intranet updates, events) to position GBS as a strategic partner and enhance employee engagement.</li></ul><ul><li> Work closely with business stakeholders, and functional heads to assess readiness and support transition team in defining transition plans to ensure smooth onboarding into GBS.</li></ul><ul><li> Monitor adoption metrics and benefits realization for new GBS initiatives; report progress to leadership to demonstrate value and inform future strategy.</li></ul><ul><li> Develop internal and external performance benchmarking to drive operational transparency and improve performance.</li></ul><ul><li> Collaborate with service line leaders to establish databases of processes and other documentation that support business plans &amp; business improvements</li></ul><ul><li> Identify change management opportunities and ensure delivery of process change at scale</li></ul><ul><li> Perform other department duties related to his/her position as directed by the Head of the Department.</li></ul>
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
Together, everything is possible
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader">Qualifications
</h3></div></div><div><div><div><div>Qualifications and Experience:<ul><li> 
 High School Qualification / Vocational Qualification / Diploma or Equivalent ( Type of Diploma Based on Role ) with minimum 5 years of job-related experience OR Bachelor&rsquo;s Degree or Equivalent with Minimum 4 years of job-related experience</li><li> Minimum 5 years of experience in shared services, transformation, or corporate communications roles.</li><li> Strong understanding of GBS/Shared Services operating models and change management principles.</li><li> Data analysis interpretation and evaluation of reports</li><li> Proven experience in change management &amp; communications</li><li> First class collaboration and team working</li><li> Strong communication and presentation skills for advocacy and branding.</li><li> Proficiency in MS Office and collaboration tools (SharePoint, Teams).</li><li> Ability to manage multiple initiatives and influence senior stakeholders</li><li> Excellent negotiation and consensus-building skills</li><li> Excellent oral presentation and writing skills.</li><li> Highly organized, systematic, and proactive in managing quality and exceeding client/customer expectations</li><li> This role requires an energetic, proactive individual who is passionate about relentlessly driving improvement and who is committed to &lsquo;Finding a Better Way&rsquo;.</li><li> Professional pro-active analytical skills</li><li> Strong oral and written communication skills preferred</li></ul>
Preferred<ul><li> Experience in internal branding, stakeholder engagement, and business case development</li></ul>
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community 
</div></div><div></div><div><div> 
<div>About Qatar Airways Group
</div> 
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. 
 
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. 
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=230297</div></div></div></div></div></div></div></div>

Business Solutions Specialist (Global Business Shared Services)

Michael Page

Michael Page Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates Join or sign in to find your next job Join to apply for the Expert - Strategy & Special Projects role at Michael PageMichael Page Abu Dhabi, Abu Dhabi Emirate, United Arab EmiratesJoin to apply for the Expert - Strategy & Special Projects role at Michael PageGet AI-powered advice on this job and more exclusive features.<ul><li>Strategic, transformation role with significant scope for impact</li><li>Must have proven strategic transformation experience with industry knowledge </li></ul><ul><li>Strategic, transformation role with significant scope for impact</li><li>Must have proven strategic transformation experience with industry knowledge </li></ul>About Our Client An organisation within Abu Dhabi with a broad, exciting scope for delivering impactful results that will play a critical role in shaping the future of Abu Dhabi. Significant transformation is underway, which has resulted in this strategic role, as well as some other crucial positions to improve the quality of high-calibre professionals across the organisation. Job Description <ul><li>Oversee special projects, including approving project scoping, project setup, project execution and project closure.</li><li>Build relationships with the Leadership Team to source strategic projects that are within Chairman's priority.</li><li>Ensure the project scope (i.e., project goals, deliverables, tasks, costs, and deadlines) is aligned with the leadership expectations.</li><li>Ensure the allocated team and selected vendors can deliver on the project scope.</li><li>Oversee the execution of the project, including but not limited to discovery workshops, current state assessment, benchmark activities, content creation and preparation for Steering Committee meetings.</li><li>Lead engagement with senior stakeholders.</li><li>Facilitate data gathering by leveraging on the relationships with the Executive Leadership Team.</li><li>Work closely with the team to develop the right narrative and identify the critical analysis to be done in collaboration with other directorates / functions.</li><li>Review final deliverables and confirm project closure. </li></ul>The Successful Applicant <ul><li>At least 8 years of professional experience in corporate strategy development, change management and strategic project management, with at least 4 years in top tier strategy consulting.</li><li>Diverse sector knowledge and exposure</li><li>Experience with organisational change, business restructuring and corporate strategy development would be highly advantageous </li></ul>What's on Offer <ul><li>Opportunity to work closely with influential leadership in an impactful role</li><li>Opportunity to lead interesting initiatives across the government of Abu Dhabi </li></ul>Contact: Areej Mahmood Quote job ref: JN-110 Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Other</li><li> Industries Staffing and Recruiting</li></ul>Referrals increase your chances of interviewing at Michael Page by 2x Sign in to set job alerts for "Expert" roles. 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Expert - Strategy & Special Projects

University of Maryland Medical System

<div>
 The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state&rsquo;s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System&rsquo;s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.
 
 
 
 Job Description
 
 
 
 
 General Summary
 
 
 
 Responsible for planning and managing the change management process and communications for the Center for Technology Innovation. Accountable for the overall quality of the change management process. Ensure requested changes meet business objectives. Develop and maintain the technology change management process, which includes prioritizing changes, ensuring successful communication of changes and upcoming go-lives for new projects in collaboration with Center for Technology Innovation leadership. Work is performed under limited supervision. Direct report to the Senior, Manager Solution Design &amp; Implementation.
 
 
 
 Principal Responsibilities And Tasks
 
 
 
 
 The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
 
 
 
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 Develop materials such as communications plans, leadership briefings, fact sheets, website content, and email blasts that are high quality and free of errors.
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 Effectively and professionally engage with all project stakeholders and explain complex systems in plain language.
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 Develop, implement, and evaluate integrated communications strategies that span various campaigns, including media relations, email campaigns, and related communications strategies.
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 Create, revise, and implement communications material that delivers consistent key messages to target audiences through appropriate channels that are consistent with branding, messaging, and digital strategies.
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 Accept, categorize and prioritize change requests in line with business strategy and objectives.
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 Coordinate activities of Change Advisory Board (CAB) and Emergency Change Advisory Board (ECAB), including meeting scheduling, prior circulation of change requests and agenda to be considered, meeting invites and quorum formation).
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 Determine changes that qualify as emergency changes and ensure they follow associated emergency change framework.
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 Determine and agree on user requirement/schedule for downtime for change implementation.
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 Ensure adequate user awareness on changes to systems, infrastructures and products.
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 Ensure adequate tracking and monitoring of change management items.
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 Interface with the other CTI team members and leaders for integration of configuration management database (CMDB) with change record/items.
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 Document change activities along the change lifecycle, including rollback plans and processes
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 Participate in all change management activities and releases.
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 Foster a culture of collaboration, problem solving, innovation, continuous learning, and a one team mindset.
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 Mentor staff in both technical and soft skills to craft a team of highly competent, consistent, thoughtful, and customer-centric technology experts.
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 Evaluate personnel effectiveness and develop/implement training programs to improve performance.
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 Perform supervisory functions including hiring, discipline, training and development, and prepare performance reviews in accordance with UMMS policies and procedures.
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 Mentor, coach, and professionally develop more junior team members.
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 Develop and maintain a strong quality assurance and control process for team deliverables.
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 Perform other duties as assigned.
 
 
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 Qualifications
 
 
 
 
 Education and Experience
 
 
 
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 Bachelor's degree in Communications, Information Technology, Software Engineering, or related field, or the equivalent combination of education, training, and experience. Master&rsquo;s degree preferred
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 Minimum 3 years of supervisory and/or management experience
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 Minimum 5 years of experience developing and executing internal communication strategies, plans, and programs in an Information Technology environment
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 Experience working in healthcare preferred
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 Certification in ITIL Foundation, Practitioner, Intermediate, Expert or Master Certifications by Axelos, ISO 20000 (IT Service Management System), certification by ISO/IEC, COBIT 5 Foundation and Implementer certification by ISACA, or similar preferred
 
 
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 Knowledge, Skills And Abilities
 
 
 
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 Advanced knowledge of change management principles and methodologies.
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 Advanced active listening skills.
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 Working knowledge of large-scale organizational change efforts.
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 Exceptional writing abilities and an aptitude for making complex technical information accessible for the average person
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 Ability to successfully motivate and inspire team members to high performance levels.
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 Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
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 Flexible, enthusiastic approach to work including a strong desire to learn with the ability to adapt quickly to new systems and learning, understanding, and applying new technologies.
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 Ability to lead teams effectively, prioritizing requests, workload and establishing a goal-oriented work environment with clear and concise work procedures and productivity metrics.
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 Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely at all levels within the organization.
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 Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes.
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 Advanced skill managing multiple staff initiatives and meeting changing requirements and priorities to accomplish objectives.
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 Advanced leadership skills, including situational awareness, conflict resolution, establishing alignment and clear direction, and driving continuous improvement.
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 Advanced analytical, conceptual thinking, planning, organizational, and problem-solving skills.
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 Advanced skill developing and maintaining collaborative working relationships with all levels of leadership, staff and vendors.
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 Advanced verbal, written and interpersonal communication skills.
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 Experience and comfort with novel technology implementation and documentation.
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 Ability to distill complex ideas into engaging content for diverse audiences, across multiple communication platforms.
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 Demonstrated writing, editing, proofreading, and formatting of client-ready materials.
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 Advanced skill in the use of Microsoft Office Suite (e.g., Access, Word, Excel, PowerPoint).
 
 
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 Additional Information
 
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 Compensation:
 
 
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 Pay Range: $51.82 -$61.39 - $77.78
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 Other Compensation (if applicable):
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 Review the 2025-2026 UMMS Benefits Guide
 
 
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 Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.
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Manager, Change Management & Communications

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