change manager

Tangent International

<div>
 
 𝗖𝗵𝗮𝗻𝗴𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 &ndash; 𝟭𝟮-𝗠𝗼𝗻𝘁𝗵 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝗢𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆
 
 
 We are looking for an experienced Change Manager to join our team and lead the Change Management process for a major telecom project. This is a great opportunity to work in a challenging environment and make a real impact on service reliability and performance.
 
 
 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: 𝗦𝗮𝘂𝗱𝗶 𝗔𝗿𝗮𝗯𝗶𝗮
 
 
 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁: 𝟭𝟮 𝗠𝗼𝗻𝘁𝗵𝘀 (𝗘𝘅𝘁𝗲𝗻𝗱𝗮𝗯𝗹𝗲)
 
 
 𝗥𝗼𝗹𝗲 𝗣𝘂𝗿𝗽𝗼𝘀𝗲:
 
 
 The Change Manager is responsible for controlling the introduction of changes in the customer infrastructure, ensuring modifications are implemented correctly with minimal service disruption. This role serves as the Single Point of Contact for the customer, chairs CAB calls, and ensures compliance with the Change Management process.
 
 
 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
 
 <ul>
 <li>
 Receive, analyze, and prioritize Change Requests (CRs) while assessing risk and impact.
 </li>
 <li>
 Ensure all required pre/post checks, test evidence, and CAB approvals are properly documented.
 </li>
 <li>
 Manage the change schedule and communicate updates to the customer, teams, and third parties.
 </li>
 <li>
 Ensure roll-back procedures are included in CRs and review completed/failed changes for improvements (PIR).
 </li>
 <li>
 Maintain CMDB updated for all network changes.
 </li>
 <li>
 Drive Continuous Service Improvement (CSI) by reducing incidents, increasing first-time-right changes, and automating repetitive tasks.
 </li>
 <li>
 Identify performance gaps, implement corrective actions, and share feedback with the team.
 </li>
 <li>
 Facilitate knowledge sharing, provide process training, and support all stakeholders involved in Change Management.
 </li>
 </ul>
 
 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 &amp; 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲:
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Engineering.
 </li>
 <li>
 2+ years of experience in Telecom/IT (GSM, RAN, Core, or IT operations).
 </li>
 <li>
 ITIL Certification (mandatory).
 </li>
 <li>
 Strong knowledge of Event, Incident, Release, Deployment, and Problem Management.
 </li>
 <li>
 Familiarity with Change Management tools (OneTM, BMC Remedy, IPCM, USMS, ACUT).
 </li>
 <li>
 Excellent communication, presentation, and leadership skills.
 </li>
 <li>
 Ability to work under pressure and lead CAB meetings effectively.
 </li>
 </ul>
 
 This is an excellent opportunity for a proactive and detail-oriented professional to play a critical role in safeguarding network stability while enabling business change.
 
 
 If you&rsquo;re interested, please share your updated CV and availability to ahmed.zribi@tanint.com
 
</div>

Change Manager

ALTEN

<div><div>We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life&mdash;from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group&mdash;57,000+ engineers in 30 countries&mdash;we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.</div>
As a Communication &amp; Change Manager you will be responsible for;
<ul>
<li>Applying the appropriate methodology, drive effective change management at the plant level; i.e. communications strategies and plans (including coordination and execution)</li>
<li>Identify the impacted population &amp; the personas, design the local / regional comm' &amp; change plan, ensuring all personas / stakeholders are addressed and all program work streams are involved</li>
<li>Coordinate with all program work streams the comm' &amp; change needs, prepare the plan, design the comm' &amp; change activities &amp; execute the plan</li>
<li>Training plans: define strategies and planning with the inputs of the release manager and in full alignment with the work stream leaders: plan the trainings, secure the trainers attendance &amp; the impacted populations are informed &amp; attending the trainings</li>
<li>Conduct training needs analysis, developing training curriculums, training materials and training schedules</li>
<li>EIS: in coordination with the Build-The-Run leader, lead the comm' &amp; change activities related with outdated tools decommissioning &amp; new tools implementation</li>
<li>In coordination with the program PMO, maintain a Stakeholders list, stakeholders mapping and other OCM tools and reports</li>
</ul>
Qualifications;
<ul>
<li>5&ndash;10 years in Change Management, Communications, or OCM roles</li>
<li>Experience in Digital Transformation, ERP implementation, or Post-Merger Integration (PMI)</li>
<li>Strong understanding of:
<ul><li>Communications planning (internal, cross-functional, program-wide)</li>
<li>Stakeholder mapping</li>
<li>Change impact assessments</li>
<li>Training coordination and curriculum development</li>
<li>EIS (Entry Into Service) communication and tool decommissioning</li>
</ul></li><li>Experience in manufacturing or industrial environments preferred</li>
<li>Candidates who have a strong knowledge of the French language are ideal</li>
</ul>
Salary Range: $90,000 - $130,000

The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.<div>
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.</div></div>

Communication & Change Manager

ServiceNow

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Team
The Finance Business Product Management Organization is transforming the way business outcomes are achieved by leveraging scale, agility, and efficiency in ServiceNow&rsquo;s internal landscape. As the world around us evolves, so do we. We are redefining leadership with a product mindset, embracing cutting-edge digitization and AI initiatives to position Finance as a competitive differentiator for ServiceNow. Our focus is on delivering seamless next-generation workflows that emphasize operational rigor, enabling us to scale across the enterprise and accelerate ServiceNow&rsquo;s journey to becoming the defining enterprise software company of the 21st century. 
What you get to do in this role 
We are seeking a strategically minded, action-oriented Change Management Manager to lead and deliver organizational change initiatives across complex, multi-year, cross-functional programs within our Finance Organization. This role is critical to enabling transformation across Finance Segments including Global Sourcing and Procurement, Tax, Treasury, Strategic Finance, and Corporate Accounting. 
As a senior change leader, you will spearhead change management strategies, focusing on agile methods, AI and digital transformation. You will use data to understand change impacts and improve adoption, ensuring a human centered employee experience. Responsibilities include agile change plans, digital adoption strategies, data-driven insights, and user-centered interventions. You will champion a user-centered approach to change management, ensuring that employee needs and perspectives are at the forefront of all change initiatives. Design and implement change interventions that enhance the employee experience, fostering a positive and supportive environment during periods of transition. 
Key Responsibilities<ul><li>
Lead Finance Change Initiatives: Design, lead, and execute comprehensive change management programs for large-scale, cross-functional transformation efforts across Finance Segments, including Global Sourcing and Procurement, Tax, Treasury, Strategic Finance, and Corporate Accounting.</li><li>
Stakeholder Engagement: Cultivate strategic relationships with senior leaders and stakeholders across Finance, Technology, Corporate Communications, and other business functions to understand needs and ensure effective communication of changes.</li><li>
Change Strategy &amp; Planning: Define and articulate structured change management principles and strategies tailored to Finance processes and organizational goals. Apply proven change methodologies (e.g., Prosci) to build and execute change plans aligned with program objectives.</li><li>
Training &amp; Enablement: Develop and deliver training programs and resources to support adoption of new tools, processes, and best practices for internal and external audiences within Finance. Create engaging content including ILT/VILT training, e-learning, job aids, and user guides.</li><li>
Communications: Direct the creation of compelling change assets, including executive communications, digital content, FAQs, talking points, and multimedia materials to inspire action and drive adoption across Finance Segments.</li><li>
Process Improvement: Rapidly assess, diagnose, recommend, and implement process improvements to yield operational excellence in Finance. Lead efforts to reimagine how work gets done and drive enterprise-level transformation.</li><li>
Data-Driven Insights: Serve as a trusted advisor to Finance leadership, providing data-backed insights and recommendations to influence strategic decisions and optimize change outcomes.</li><li>
Continuous Improvement: Strategically manage the architecture and ongoing improvement of project content across digital platforms (intranet, collaboration tools, LMS, dashboards, etc.).</li><li>
Knowledge Management: Contribute to the development and maintenance of knowledge sharing and management across multiple mediums for Finance teams.</li><li>
Best Practices: Build and promote change management and communications best practices across Finance programs</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
An energetic self-starter with a proven track record for getting things done in high-growth, ambiguous environments.</li><li>
An effective communicator, able to convey complex ideas clearly and concisely both verbally and in writing.</li><li>
Highly skilled at building trusted relationships and influencing others, especially executive leadership teams.</li><li>
A strategic thinker, connect the dots between strategy and operational priorities, and translates strategy into effective execution and tangible outcomes.</li><li>
A leader with a customer-first mindset, champions diverse perspectives, and consistently delivers high-impact outcomes.</li></ul>
Qualifications<ul><li>
7+ years of experience in large-scale change management and strategic communications, preferably within global, high-tech, or financial services organizations. Experience with AI transformations is desired.</li><li>
Demonstrated success leading change management for complex, multi-stakeholder programs with significant organizational impact in Finance.</li><li>
Experience with enterprise planning platforms (e.g., Anaplan), procurement operations (S2P), and finance transformation programs highly preferred.</li><li>
Advanced proficiency in communications and training content authoring systems (e.g., SharePoint, ServiceNow, LumApps, Degreed, Loom) and collaboration/productivity tools (Google, Microsoft, Slack).</li><li>
Experience with digital content creation (infographics, video editing) and multimedia/graphics tools (Adobe Captivate, Articulate Storyline 360, Camtasia, Adobe Creative Cloud).</li><li>
PMP, Agile, Six Sigma, and/or change management certifications (e.g., Prosci) desired.</li><li>
Bachelor&rsquo;s degree in business, Marketing, Communications, or equivalent experience required.</li><li>
Superior interpersonal and communication skills, with the ability to connect, influence, and collaborate with diverse stakeholders from front-line employees to executive leadership.</li><li>
Proactive, self-directed, and action-oriented with a strong sense of ownership and accountability.</li><li>
Culturally aware, with experience communicating effectively with a global audience.</li><li>
Highly proficient in Microsoft applications (Word, PowerPoint, Excel, Outlook), particularly skilled in PowerPoint presentations.</li><li>
Experience with analytics, support metrics, and KPIs.</li><li>
Familiarity with enterprise software/SaaS industry is highly desirable.</li></ul> 
JV20
For positions in this location, we offer a base pay of $146,400 - $256,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. 
Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Sr. Mgr, Change Manager – Finance Product

TechTalent

Position: Change Management Manager (Consulting Assignment) Location: Riyadh, KSA (Onsite &ndash; Residency/Iqama required) Contract: 12 months (extendable)Position: Change Management Director (Consulting Assignment) Location: Riyadh, KSA (Onsite &ndash; Residency/Iqama required) Contract: 12 months (extendable)Goals of Assignment: Development and implementation (with Client Strategy &amp; Transformation team) of a Change Management Strategy, Plan, Events and Tools to support new Strategy and structure implementation. Goals are to:Ensure both technical and behavioral elements of Change are addressed during the roll out of Client&rsquo;s new Strategy and subsequent re structure Establish a Change Management roadmap aligned with the new Strategy and structure Successfully implement the Change Management roadmap (collaborating with Client Engagement and Corporate Communications teams) Measure the impact of Change Management activities (pre and post implementation) Carry out consistent knowledge transfer with Strategy &amp; Transformation teamsScope of Assignment: Working collaboratively with Strategy &amp; Transformation, Employee Engagement and Corporate Communications teams: Develop and implement a Change Management Strategy &amp; Plan aligned with Client&rsquo;s Strategy roll out and restructure* Create and implement Change Management events that inspire and engage employees at all levels Customize best practice Change Management tools and approaches to meet Client needs Act as the SME on Change Management for the Strategy &amp; Transformation AG and GMs Build and transfer (via coaching and workshops) a Change Management toolkit for use by the Strategy &amp; Transformation teams in subsequent change related assignmentsDeliverables: 1. Change Management Strategy: Review all current &amp; future programs and projects, gaining a full understanding of the Change Management landscape in Client Carry out comprehensive stakeholder assessment, mapping and needs identification Identify and confirm appropriate Change Management model with leadership stakeholders Identify and confirm key elements affected by new Client Strategy: People, Processes, Information, Technology Identify Change Impact assessment approach, Change Management KPIs and monitoring approach Develop and implement Change Management strategy that factors in current/future state; Internal and external variables; Integration with EPMO processes and 4 elements listed above Develop and implement Change Management Strategy communications, including Leadership Alignment (collaborating with Client CM team and Corporate Communications)2. Change Management Plan Overall Client Strategy Change Management Plan and Roadmap: Target groups, channels, milestones, messaging, risks/mitigation, KPI tracker, timelines etc Sector Change Management Plans and Roadmaps: Target groups, channels, milestones, messaging, risks/mitigation, KPI tracker, timelines etc Sector Capability Building plans (aligned with HC/Talent Development)3. Change Management Events program and detailed event designs covering all levels of employee 4. Best Practice Change Management toolkit for use during the initiative and later by Strategy &amp; Transformation teams 5. Change Management scripts and messages for utilization by Client senior leaders 6. Change Management impact assessment &ndash; pre and post change tool to measure impact 7. Change Management workshops (knowledge transfer) for Strategy and Transformation teamsJob Types: Full-time, Temporary, Contract Contract length: 12 monthsPay: &#65020;1,800.00 - &#65020;3,000.00 per dayApplication Question(s):<ul><li>Do you already hold a valid residency visa/Iqama to work onsite in Riyadh (no visa sponsorship provided)?</li><li>How many years experience do you have f Change Management consulting experience? </li><li>Have you delivered Change Management strategies, roadmaps, or impact assessments for Gov/semi-Gov clients?</li><li>Are you familiar with Prosci ADKAR, Kotter 8 Steps, McKinsey 7S, or Burke-Litwin models?</li><li>Have you designed and facilitated Change Management events or workshops for senior leadership and employees?</li><li>Are you an Arabic Speaker?</li><li>Do you have experience conducting stakeholder mapping and change impact assessments in large transformations?</li></ul>

Change Management Manager/Director

EGEC Qatar

Job Summary:We are seeking a Change Management specialist to manage project changes, assess change impacts, and ensure proper change control procedures for development and infrastructure projects. This role operates on a call-off consultancy basis, providing change management services across multiple projects as needed.Key Responsibilities:<ul><li>Establish and maintain change management procedures</li><li>Assess and evaluate project change requests</li><li>Conduct impact analysis for proposed changes</li><li>Support change approval and implementation processes</li><li>Monitor change implementation and effectiveness</li><li>Prepare change management reports and documentation</li><li>Coordinate with project teams on change-related matters</li></ul>Required Qualifications:<ul><li>University degree in Accounting, Engineering, Project Management, or related field from a recognized institution</li><li>Minimum 10 years of professional experience in change management</li><li>Strong knowledge of change management principles and procedures</li><li>Experience with project control systems and tools</li><li>Professional certifications in project management (PMP, PRINCE2 preferred)</li></ul>Preferred Experience:<ul><li>Infrastructure development projects</li><li>Buildings and construction sector experience</li><li>Humanitarian and emergency response</li><li>Fit-out and rehabilitation projects</li><li>Development projects in economic, health, and education sectors</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Please select your sector exposure from: Infrastructure, Buildings, Humanitarian &amp; Emergency Response, Fit-out &amp; Rehabilitation, Development Projects </li><li>Confirm your bilingual proficiency level in English + Arabic </li><li>Do you consent to include your CV in a client tender submission?</li><li>What is your ability to join?</li><li> What is your current salary?</li><li> What is your expected&nbsp;salary?</li></ul>Experience:<ul><li>Change Management specialist: 10 years (Required)</li></ul>

Change Management specialist

Warner Bros. Discovery

<div>Welcome to Warner Bros. Discovery&hellip; the stuff dreams are made of.
Who We Are&hellip;
When we say, &ldquo;the stuff dreams are made of,&rdquo; we&rsquo;re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD&rsquo;s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what&rsquo;s next&hellip;
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
The Job:
The WBD Global Content Operations (GCO) runs worldwide post-production services and sources, creates, customizes and localizes all content from our studios, producers, marketers and 3rd party distributors to delivers for all our content outlets globally across Streaming, TV Networks, Theatrical exhibitors, Home Entertainment Licensing Clients, Marketing, Advertising and Publicity.
As the Operations Change Manager within the Strategy &amp; Business Development team at Warner Bros. Discovery&rsquo;s Global Content Operations (GCO), you&rsquo;ll help deliver complex, global change initiatives that reshape how our content is produced, localized, and delivered to the world.
GCO manages post-production and content delivery to more than 3,000 platforms, 600 channels, and 18 streaming services across 200+ territories. We localize content in over 68 languages&mdash;and we&rsquo;re transforming how we work to serve that scale with greater speed, consistency, and innovation.
In this role, you&rsquo;ll be a key player in the change management team&mdash;helping define and execute strategies that enable the adoption of new workflows, systems, and ways of working. Reporting to the Director of Strategy &amp; Change and working closely with the Change Management Lead, you&rsquo;ll partner across teams including operations, technology, and analytics to ensure transformation efforts land smoothly and deliver measurable results.
We&rsquo;re looking for someone who is organized, people-focused, and energized by complexity. You&rsquo;re comfortable diving into the details, facilitating collaboration, and building trust with cross-functional partners. You care about people, processes, and impact&mdash;and you&rsquo;re ready to help us build a best-in-class change function.
The Daily:
Lead Change Delivery on Key Initiatives<ul><li>
Plan and execute change management activities for initiatives across technology, processes, and organizational transformation.</li><li>
Conduct change impact and readiness assessments to evaluate the scale of change and identify potential risk areas.</li><li>
Create stakeholder maps, training needs assessments, and communications strategies that support adoption and minimize disruption.</li><li>
Help define and refresh Standard Operating Procedures (SOPs), training materials, and workflow documentation as new systems and processes are introduced.</li></ul>
Measure, Communicate &amp; Improve<ul><li>
Track adoption, engagement, and readiness metrics in partnership with the analytics team, and use that insight to refine change approaches.</li><li>
Develop internal communications, surveys, newsletters, and training materials to keep stakeholders informed and engaged throughout change rollouts.</li><li>
Support the development of a shared knowledge base for global content operations teams.</li></ul>
Cross-Functional Partnerships:<ul><li>
Work closely with technology, program management, operations, and the wider change team to align timelines, goals, and messaging.</li><li>
Act as a trusted point of contact for operational teams navigating change&mdash;bringing clarity, structure, and support throughout the journey.</li></ul>
Contribute to the Evolution of the Change Function<ul><li>
Share learnings, templates, and best practices with the broader change team to help refine our approach.</li><li>
Provide feedback and insights that contribute to the continuous improvement of the GCO change management operating model.</li></ul>
The Essentials<ul><li>
&gt; 5 years of experience in Change Management, Continuous Improvement or related roles.</li><li>
&gt; 5 years of experience in Production, Post-Production, Operations, Media, Broadcast and/or Streaming Distribution, strongly preferred.</li><li>
Methodologies and Frameworks: Strong knowledge of change management principles, methodologies, and tools</li><li>
Critical Thinking: Proven ability to think strategically, question assumptions, and approach problems from multiple angles to develop solutions</li><li>
Analytical Thinking: Strong experience in analyzing complex processes and data sets, with a track record of using data to drive process improvement decisions</li><li>
Communication Skills: Demonstrated expertise in preparing and delivering presentations to leadership, and in clear, concise documentation that effectively communicates complex information</li><li>
Time Management Skills: Exceptional organizational and time management skills, with the ability to manage multiple projects and deliverables in a fast-paced environment</li><li>
Documentation: Demonstrated ability in producing and managing comprehensive documentation, including Change Management Plans, analysis, assessments, training, implementation and Communication Plans.</li><li>
Performance Indicators: Experience in using data to develop and monitor KPIs and OKRs to align change management efforts with strategic business objectives</li><li>
Global Team Collaboration: Experience working with global teams across multiple time zones, demonstrating the ability to manage diverse perspectives and drive consistent process improvement initiatives.</li><li>
Agility and Adaptability: Demonstrated ability to thrive in an environment of continual change, with comfort in navigating ambiguity, adapting to shifting priorities, and leading process improvements in a dynamic setting.</li></ul>
Shift Timings:- 11.30 AM to 7.30 PM IST
How We Get Things Done&hellip;
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you&rsquo;re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.</div>

Manager, Operations Change

Mind Stream

Change Management LeadLocation: Doha, QatarJob Description: The Change Management Lead drives the Organizational Change Management (OCM) and user adoption efforts for the Dhareeba 2.0 project.Key Responsibilities:<ul><li>Develop and implement a comprehensive Change Management Strategy to ensure a smooth transition for both employees and external users (taxpayers, tax advisors).</li><li>Conduct stakeholder analysis to identify user groups and assess change impacts.</li><li>Plan and execute communication campaigns such as newsletters, demos, and feedback sessions to keep stakeholders informed and engaged.</li><li>Collaborate to establish a Change Champion network within the organization.</li><li>Prepare Change Impact Assessments outlining how roles, processes, and daily tasks will change with the new system.</li><li>Oversee updates to Standard Operating Procedures (SOPs) impacted by the transition.</li><li>Maintain a robust change control process for project modifications.</li><li>Liaise with business teams to address concerns, manage expectations, and gather user feedback.</li><li>Work closely with the Training Lead to align communication and training activities.</li><li>Monitor post go-live adoption metrics (e.g., system usage rates, support tickets) and recommend reinforcement actions such as coaching or communications.</li></ul>Qualifications &amp; Skills:<ul><li>Proven expertise in Organizational Change Management principles (Prosci ADKAR or similar OCM certification preferred).</li><li>Experience leading change initiatives in large IT system rollouts&mdash;ideally within the public sector or similar high-impact environments.</li><li>Excellent communication and interpersonal skills; capable of engaging stakeholders from staff to executives.</li><li>Understanding of tax administration processes and ability to address pain points such as automation and workflow transformation.</li><li>Strong facilitation, training, and strategic planning skills to align change activities with project milestones.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience leading organizational change management (OCM) initiatives for large-scale IT system rollouts?</li><li>Are you certified in Prosci ADKAR or a similar Organizational Change Management methodology?</li><li>How many years of experience do you have in Change Management or related roles?</li><li>Have you previously managed change or user adoption in the public sector or tax administration environment?</li><li>Can you describe your experience developing and implementing Change Management strategies?</li><li>Have you ever coordinated change activities with training or communication teams during a system rollout?</li><li>What is your current and expected salary? Notice period?</li></ul>

Change Management Lead - Dhareeba 2.01 Implementation

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