change manager

Accenture

<div>Job Summary:
Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent &amp; Organization / human potential team, you will help drive the following:
Key Responsibilities
Although no two days at Accenture are the same, as a Change Management Manager in our T&amp;O practice, a typical day might include:<ul><li>
Defining Change Management strategies to address stakeholders&rsquo; challenges and expectations, supporting business transformational change programs.</li><li>
Utilizing social and digital technologies in change management and communications.</li><li>
Supporting clients in developing change capability for agile transformation.</li><li>
Co-creating solutions, conducting user review sessions, and managing stakeholder agreement meetings.</li><li>
Performing Change Management Impact Analysis and establishing treatment plans.</li><li>
Facilitating transitions to new work methodologies using targeted change interventions.</li><li>
Designing strategies for sustained behavior shift and guiding culture transformation.</li><li>
Implementing Change Measurement activities utilizing tools such as Change Readiness platforms.</li><li>
Participating in enterprise-wide transformation programs with functional teams.</li><li>
Collaborating within dynamic, international teams with English as the common language.</li><li>
Coaching and mentoring junior team members while promoting innovation and thought leadership in areas like Cyber Security and Intelligent Automation.</li><li>
Engaging in practice-building efforts, including team, capability, and community development.</li><li>
Supporting solutioning and proposal development aligned to specific geographies or markets.</li><li>
Conducting global travel to prestigious client sites as part of large-scale transformation initiatives.</li></ul></div>
 
<div>Qualifications Required<ul><li>
MBA/master&rsquo;s degree.</li><li>
Strong track record of experience in change management programs (e.g., stakeholder assessment, change impact analysis, organization design, digital communication and engagement, training support, and business readiness).</li><li>
Familiarity with ERP implementations, technology transformations, cloud-based solutions, Intelligent Automation setups, Shared Service frameworks, and experience in Cyber Security education and awareness is a bonus.</li><li>
Strong ability to define and articulate business value through recommendations and strategies.</li><li>
Skilled in data interpretation, working with analytic models, and advancing technology tools (e.g., cloud HR, behavior change packages, immersive learning).</li><li>
Proficiency in managing stakeholders within multicultural, global environments.</li><li>
Language capabilities: Proficient in English and Arabic (written and verbal).</li></ul>
Your Winning Qualities<ul><li>
Leadership qualities: Able to build relationships seamlessly with clients and colleagues.</li><li>
Collaborative team player: Enjoys intellectual stimulation from global teamwork.</li><li>
Determination: Thrives on challenges and overcoming obstacles to deliver results.</li><li>
Digitally adept: Always curious, embracing learning opportunities.</li><li>
Communication expertise: Strong written and verbal skills.</li><li>
Travel readiness: Willingness to travel internationally, sometimes up to 80%, for onsite client engagements across the Middle East or globally.</li></ul>
Why join us?<ul><li>
We offer a transparent, fast paced career progression, with a focus on your strengths and continuous coaching from senior colleagues</li><li>
You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools</li><li>
Flexible work arrangements and a range of benefits including competitive rewards</li><li>
You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends</li><li>
You will also have opportunities to make a difference to the communities in which we work and live</li></ul>
Next Steps
If this sounds like the ideal role, career and company for you, click below to apply.
To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube
About Accenture
Accenture is a leading global professional services company that helps the world&rsquo;s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services&mdash;creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world&rsquo;s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360&deg; value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360&deg; value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.</div>

GLOBAL NETWORK - Change Management Manager

Amentum

<div>Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security, and sustainability. Our people apply undaunted curiosity, relentless ambition, and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration, and well-being are integral to success. Headquarters in Chantilly, Virginia, we have approximately 50,000 employees in more than 70 countries across all 7 continents.
The Transition Manager is responsible for assisting the Director of Operations in planning, coordinating, and managing all aspects of the transition process, risk management, and performance tracking.
Job Responsibilities:<ul>
<li>
Developing transition plans that outline the goals, scope, and timelines of the project.</li>
<li>Assist with In-Country transition activities to ensure activities are completed in preparation for the Period of Performance.</li>
<li>Assist in coordinating with different teams and departments to ensure all tasks are completed on time and within budget.</li>
<li>Communicating effectively with stakeholders, addressing their concerns and providing regular updates.</li>
<li>Identifying potential risks and issues that could affect the transition and developing strategies to mitigate them</li>
<li>Overseeing the implementation of the transition plan, ensuring all activities are carried out as planned.</li>
<li>Tracking the performance of the transition, analyzing data and producing reports to demonstrate progress.</li>
<li>Ensuring all documentation related to the transition is accurately maintained and updated.</li>
<li>Conducting post-transition reviews to identify areas of improvement for future projects.</li>
<li>Perform other duties as assigned.</li>
</ul>
Minimum Requirements:<ul>
<li>
Proven experience as a Transition Manager or similar role in project management.</li>
<li>Fifteen (15) years of related experience.</li>
<li>Certification in Project Management preferred.</li>
<li>Bachelor&rsquo;s degree in related discipline preferred. Master&rsquo;s preferred.</li>
<li>Strong understanding of project management principles.</li>
<li>Excellent leadership and team management skills.</li>
<li>Ability to manage multiple projects simultaneously and meet deadlines.</li>
<li>Strong communication and negotiation skills.</li></ul> 
Compensation Details:
38.00 
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. 
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:<ul>
<li>
Health, dental, and vision insurance</li>
<li>
Paid time off and holidays</li>
<li>
Retirement benefits (including 401(k) matching)</li>
<li>
Educational reimbursement</li>
<li>
Parental leave</li>
<li>
Employee stock purchase plan</li>
<li>
Tax-saving options</li>
<li>
Disability and life insurance</li>
<li>
Pet insurance</li></ul> 
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits. 
Original Posting:
06/15/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. 
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.</div>

Transition Manager

JPMorganChase

<div>JOB DESCRIPTION 
 
 
The Business Transformation Office (BTO) leads critical change initiatives that create tangible value for clients and advisors in the Wealth Management business. Our programs are sponsored by senior executives and are aligned with key business priorities. The team collaborates with Senior Management, Front Office Advisors, Product Specialists, Legal, Technology, and Marketing to implement complex, transformational change. 
As the Executive Director, Business Transformation Project Manager in our Wealth Management team, you will define, refine, and deliver transformation strategies to meet the needs of our global business. Demonstrating thought leadership and best practices, you will leverage your deep understanding of business transformation and strong analytical acumen to make informed decisions that deliver to each of our businesses. If you are intellectually curious and have a passion for guiding solutions across organizational boundaries, you may be the perfect fit for our team.
Job Responsibilities<ul><li>
Drive the execution the of major change initiatives in partnership with the Field, Product Solutions, Marketing, Communications, Service and Operations, Legal, Finance, and Technology</li><li>
Define and implement business solutions in the context of existing business operating models, products and platforms, and regulatory constraints that meet business objectives and timing constraints</li><li>
Establish and manage robust governance to ensure ongoing leadership, efficient decision-making and partner engagement, as well as approvals via relevant committees</li><li>
Define program structure, including discrete workstreams, and engage leads to agree on deliverables, build detailed execution plans and understand risks and dependencies</li><li>
Lead subject matter experts and functional partners through project lifecycles and governance tollgates by leveraging approaches in process re-engineering, organizational design, program and change management, as well as internal and client communication or training</li><li>
Create transparency around risks, gaps, and opportunities and report in a simple, compelling way</li><li>
Manage and develop more junior staff, and participate in recruiting</li></ul>
Required qualifications, capabilities, and skills<ul><li>
Ability to translate complex business strategies into practical execution plans, leveraging experience driving large-scale transformation</li><li>
Deep experience leading end-to-end implementation projects including assessment, planning, current-state analysis, strategy and design, operating model definition</li><li>
Knowledge of the Wealth Management business, including client segments, operating models, and current trends</li><li>
Ability to foster strong partnerships across the organization, and lead meetings with senior stakeholders
</li><li>Track record for building and managing high performing teams</li><li>
Experience in strategic consulting, management consulting, or business transformation</li><li>
10+ years of experience in project management</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
Maintain a positive attitude and act as team player while delivering on high priority, time sensitive initiatives</li><li>
Demonstrate personal initiative, ownership, and accountability</li></ul>
ABOUT US 
 
 
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans 
 
 
ABOUT THE TEAM 
 
 
<div>Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction. 
</div><div></div> 
<div>We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

J.P. Morgan Wealth Management - Executive Director, Business Transformation Project Manager

Emirates Islamic

<div>About Emirates NBD 
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.
At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations.
We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region. 
What You Will Be Doing 
The role is responsible for supporting the transformation and digitization of all operational units (Services) under Corporate &amp; Institutional Banking including Credit Risk, Treasury, Trade Finance, Corporate Account Services, and Payments Operations. The position drives process discovery, STP enhancement, automation delivery, Gen AI-enabled solutions, workflow optimization, and operational diagnostics to improve strengthen risk controls, optimize turnaround times, and deliver superior customer experience. Manage key business and services stakeholders and work cohesively with product, IT, Operations, Risk, Compliance, and vendor teams to accelerate the bank&rsquo;s future-ready operation goal. 
Transformation and Operational Analysis 
<div><ul><li>Identify processes improvement and risk mitigation opportunities across Services units that are suitable for STP, light / robotic automation, and/or GenAI enablement by
</li></ul><ul><li>Review of existing KPIs such as STP rates, TAT, error rates, and recommend process improvements opportunities.
</li></ul><ul><li>Conduct end-to-end process mapping, gap analysis, and redesign for future state.
</li></ul><ul><li>Execute diagnostic studies on high-volume operational processes to identify automation opportunities.
</li></ul>Lead end-to-end process reviews, mapping, and redesign using methodologies and tools relevant to the banking industry. 
<ul><li>
</li></ul></div>Governance and Project Management
<div><ul><li>Develop and track project plans, timelines, budgets, and resource allocation.
</li></ul><ul><li>Identify and mitigate project risks while ensuring quality delivery.
</li></ul><ul><li>Solid technical understanding and ability to define and refine requirements through a project lifecycle.
</li></ul><ul><li>Support IT transformation sprints, daily stand-ups, and weekly working groups.
</li></ul><ul><li>Assist with governance dashboards, program updates, and benefits realization tracking.
</li></ul><ul><li>Coordinate with Operations Heads, Product Owners, IT, Risk, and Compliance to ensure project alignment.
</li></ul><ul><li>Liaise with internal teams and vendors (if applicable) for workflows, Light / Robotic automation, Gen AI
</li></ul>Prepare materials for Service EXCO, Program Boards, and Operational Risk committees. 
<ul><li>
</li></ul></div>Understanding of GenAI &amp; Autonomous Agents
<div><ul><li>Partner with Data and AI teams to operationalize GenAI use cases across Services.
</li></ul><ul><li>Support development of AI-based copilots, decision-support tools, and automated quality-monitoring systems.
</li></ul><ul><li>Track adoption, efficiency gains, and operational impact of AI solutions.
</li></ul><ul><li>Support review and implementation of OCR workflow and GenAI capabilities.
</li></ul></div>Driving Change Management
<div><ul><li>Drive cultural adoption of continuous improvement and operational excellence within Operations teams.
</li></ul><ul><li>Excellent meeting, workshop, and conference facilitation skills, with proven knowledge of how to foster attendee participate and collaboration in small and large groups.
</li></ul><ul><li>Deliver and track structured project management (Agile / PMO frameworks) for each transformation initiative.
</li></ul>Support where required for adoption, testing, and rollout phases for STP &amp; automation initiatives. 
<ul><li>
</li></ul></div>What We are Looking for
<div><ul><li>Bachelor&rsquo;s degree in business, Engineering, Data Science, or a related field.
</li></ul><ul><li>Certification in Change Management or Project Management
</li></ul><ul><li>Minimum 15&amp;#43; years of relevant banking experience in process excellence, automation, or Transformation.
</li></ul><ul><li>Proven experience in leading or supporting transformation projects from business or IT side e.g. Re-organization of Operating model, Re-platforming.
</li></ul><ul><li>Must have hands-on understanding of C&amp;IB products including Trade Finance, Credit Risk and Treasury (Global Markets)
</li></ul><ul><li>Exposure in Implementation/ working on AI Models/Gen AI
</li></ul><ul><li>Exceptional problem solving and analytical thinking (quant and qual)
</li></ul><ul><li>Exceptional relationship and conflict management skills
</li></ul><ul><li>Exceptional communication and senior stakeholder management skills
</li></ul><ul><li>Proven people/team management skills
</li></ul><ul><li>Strong understanding of Gen AI /Agentic AI
</li></ul><ul><li>Proven ability to lead, plan and manage change/projects in organizations.
</li></ul><ul><li>Experience in using process improvement methodologies such as Lean,
</li></ul><ul><li>The job holder will be an experienced professional with outstanding leadership capabilities.
</li></ul><ul><li>Should possess understanding of best practices in the IT and Digital and Business Process Reengineering space.
</li></ul><ul><li>Strong analytical and problem-solving skills with an ability to translate business requirements into an execution framework.
</li></ul>Excellent communication skills with the ability to articulate clearly to the various levels of the organization. 
<ul><li>
</li></ul></div>What We Offer You
<div><ul><li>Competitive salary package.
</li></ul><ul><li>Strong emphasis on work-life balance and employee wellbeing.
</li></ul><ul><li>Access to world-class Learning &amp; Development platforms for career growth.
</li></ul><ul><li>Generous annual leave and comprehensive Private Healthcare coverage.
</li></ul><ul><li>Preferential banking facilities for employees.
</li></ul></div>Why Join Us
At Emirates NBD Services, we aim to be the employer of choice by helping you unlock your true potential through the right opportunities. We are reimagining the future of work to ensure every employee thrives in an environment that promotes growth, upskilling, and the development of digital skills. Our goal is to empower our employees to build meaningful careers with experiences that shape their future and contribute to Emirates NBD's success. Regardless of your background, location, or preferences, we want every employee to feel connected and engaged as part of the Emirates NBD services team.</div>

Senior Manager – Operations Transformation C&IB

Mohamed Salahuddin Engineers & Architects (MSCEB)

The primary objective of this hiring is to facilitate the transition from a Design-Led to a Project Manager-Led Delivery approach. The Project Manager (PM) will be accountable for preparing the project program and managing all phases of the project&mdash;from proposal development through to completion. Responsibilities include project initiation, planning, progress tracking, change and risk management, quality assurance, cost control, client coordination, and project closure.Key Responsibilities:<ul><li>Planning the project from the initial stages of proposal preparation through to completion.</li><li>Managing key communications and interfaces with the Client.</li><li>Overseeing project initiation, planning, progress tracking, and overall progress management.</li><li>Implementing and controlling project changes.</li><li>Managing project quality assurance and quality control (QA/QC).</li><li>Monitoring and controlling project costs.</li><li>Managing project closure activities.</li><li>Attending design and technical workshops conducted by the architectural and engineering Associate Directors and Team Leaders, as required.</li><li>Being fully accountable for all aspects of project management performance, including time (planning and progress), cost, quality, change, issues, and risks.</li><li>Maintaining and regularly updating the issues, change, risk, and quality registers.</li><li>Monitoring and reporting project progress to management and proposing corrective and mitigation measures to address any performance deviations.</li><li>Reporting directly to the Head of PMO.</li><li>Collaborating with Design Managers and Associate Directors to ensure the overall success of projects.</li></ul>Candidate Profile:Required Experience:<ul><li>10-15 years of experience working as a Project Manager in Architecture and Engineering Consultancy (Preferably), PMC, Construction</li></ul>Skills &amp; Competencies:<ul><li>Project Management</li><li>Planning</li><li>Cost Control / Management</li><li>Risk, Progress, Change, and Stakeholder Management</li><li>MS Project</li><li>MS Office</li></ul>Education:Bachelor&rsquo;s degree in architecturePMP or PRINCE2Why Join MSCEB?At MSCEB, we value integrity, quality, and innovation. You&rsquo;ll be part of a collaborative team working on high-impact projects with opportunities for continuous learning and professional development.Work Location: In person

Project Manager

HanmiGlobal MENA

<div>
 
 Purpose Of The Role (Overview)
 
 
 
 <ul>
 <li>
 Provide support and advice to the HGS Construction Director in the administration of the Construction Contract(s) and Consultancy Agreements relating to the Prime Business Resort project
 </li>
 <li>
 Evaluate Contractor Claims and provide guidance to the HGS Construction Director as to the method of progression and the manner of responses to be provided
 </li>
 <li>
 Monitor the Cost Consultant in its evaluation of the cost element of Contractor Claims
 </li>
 <li>
 In conjunction with the HGS Construction Director, administer the project's Change Control Process involving the compilation and submission of Contractor Change Requests (CCR), Change Initiation Forms, Requests for Change, Engineer's Instructions and Variation Orders
 </li>
 <li>
 Monitor the Cost Consultant activities, ensuring Contractor Interim Payment Applications are promptly and accurately processed
 </li>
 <li>
 In conjunction with the HGS Planning Manager, monitor the Contractor's Procurement Activities for compliance with the Construction Schedule, with the overall aim of ensuring the availability of materials at the site, at the correct time, to support the construction activities
 
 
 </li>
 </ul>
 
 Daily, Weekly, Monthly Duties
 
 
 
 <ul>
 <li>
 Monitor and update existing "Tracker-Logs" recording the status of Sub-Contracts, Warranties, Insurances, Purchase Orders, Engineer's Instructions, Claims, etc. Compile new documents as required
 </li>
 <li>
 Monitor E-mail, Aconex and Letter communications to monitor progress of the Project Issues and their potential effect on construction activities. Provide comment and advice to the HGS Construction Director if the communications contain information pertaining to ongoing and or new contractual issues
 </li>
 <li>
 Compile draft Notices, Instructions, Variation Orders, Letters and Reports, as necessary, for review and submission by the HGS Construction Director
 </li>
 <li>
 Review content of the Contractor's Procurement Management Dashboard (PMD), liaising with the HGS Planning Manager and Construction Manager in ascertaining the suitability and accuracy of the information contained therein. Escalate any matters of concern to the HGS Project Construction Director
 </li>
 <li>
 Monitor and "chase" Contractor's responses to Notices, Instructions, Letters and other communications; raising concerns regarding quality and or content with the HGS Construction Director
 </li>
 <li>
 Attend Weekly Commercial &amp; Procurement Meetings; and contribute to the discussions therein. Review and comment of the Meeting Minutes (prepared by the Cost Consultant)
 </li>
 <li>
 Attend other meetings as required by the HGS Construction Director
 </li>
 <li>
 Assist in the preparation of HGS daily, weekly and monthly reports and presentations
 </li>
 <li>
 Liaise with HGS Project Construction Director, Construction Manager, Planning Manager and Document Controller, escalating issues of concern as necessary.
 </li>
 <li>
 Liaise with the Employer's Cost Consultant, Contractor's Commercial Manager, Contractor's Procurement Manager and the Employer Construction Supervision Consultant. Escalate arising matters of concern to the HGS Construction Director
 </li>
 <li>
 Assist in other ad-hoc, site related, activities as requested by the HGS Construction Director, e.g., Emergency Drills, Head-Counts, etc
 </li>
 <li>
 Undertake other Commercial, Contract and Procurement related tasks as necessary
 
 
 </li>
 </ul>
 
 Other Attributes :
 
 
 
 1 . Comfortable working in a site office, alongside an Employer Team including Employer's Consultants.
 
 
 2 . Willingness to step outside the designated role of Commercial Manager to undertake additional work activities in support of the wider HGS role on the Prime Business Resort project.
 
 
 3 . Physically fit, able to "walk the site" to access all areas of the construction works to view and gauge the progress and status of the construction works.
 
 
 
 Requirements
 
 
 
 
 Experience and Qualifications
 
 
 
 <ul>
 <li>
 Ten (10) years post-qualification, post-contract / construction delivery, Commercial Management experience
 </li>
 <li>
 B.Sc. / B.A. Degree (3-4 year) in a construction related subject from a reputable, recognized, university
 </li>
 <li>
 Experience of projects of varying types and complexities; experience of Business Park / Low-Rise Office developments of a similar size and nature to the Prime Business Resort project preferred
 </li>
 <li>
 Five (5) years Contract Administration of Construction Projects experience using the FIDIC Red Book Form of Contract (FIDIC Red Book 1999 experience required)
 </li>
 <li>
 Five years' work experience in the Kingdom of Saudi Arabia / GCC Countries in the capacity of a Commercial / Contracts Manager
 </li>
 <li>
 Five (5) years employment with an International Consultancy Company
 </li>
 <li>
 Experience in administering FIDIC White Book 2017 Consultancy Services Agreements
 </li>
 <li>
 Experience of site (office) based working
 </li>
 <li>
 Accomplished user of Aconex, SharePoint and the Microsoft Office Suite of software
 </li>
 <li>
 Ability to engage with and assist the project's Cost Consultant, the Contractor's Commercial Manager and Procurement Manager; and the Construction Supervision Consultant, in a decisive, non-adversarial manner
 </li>
 <li>
 Member of the Royal Institution of Chartered Surveyors (RCIS) preferred
 </li>
 </ul>
</div>

Commercial & Contract Manager

Michigan State University Federal Credit Union

<div>Position Summary:

The Branch Manager leads one or more branches in achieving strategic organizational goals while ensuring exceptional member and employee experience. This role emphasizes superior member service, operational excellence, sales achievement, and team development. The Branch Manager serves as a coach and leader, actively identifying team strengths and areas for growth. Through ongoing coaching conversations and development planning, they lead onboarding, performance, retention, and engagement efforts. By fostering a culture of continuous learning and feedback, the Branch Manager empowers team members to reach their full potential and contribute meaningfully to branch success. Leveraging deep insight into member behavior and market trends, the Branch Manager anticipates needs and implements targeted sales and service strategies. They are also responsible for the branch facility&rsquo;s safety, appearance, and brand image. As a community ambassador, the Branch Manager represents the Credit Union at events aligned with MSUFCU&rsquo;s strategic initiatives.

Work Arrangement: This position is able to work onsite at the Central Park Branch (https://www.msufcu.org/locations/central_park_branch) in Okemos, MI.
Schedule:
<ul>
<li>This position requires working a standard 40 hour week during Branch hours of operations</li>
<li><ul><li>Monday - Thursday 8:45am - 5:45pm</li>
<li>Friday 8:00am - 6:15pm</li>
<li>Rotating Saturdays 8:45am - 1:15pm</li>
</ul></li><li>Scheduled hours could change based on business need and future department growth.</li>
</ul>
An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.

Compensation &amp; Benefits:
<ul>
<li>Salary Range: $80,000+ dependent on experience</li>
<li>100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums</li>
<li>Up to 26 days of PTO within your first year, as well as Volunteer Time Off &amp; 11 Paid Holidays</li>
<li>401(k) with a company match</li>
<li>Tuition Reimbursement</li>
<li>Up to 12 Weeks of Paid Parental Leave</li>
<li>Learn more about our benefits here (https://www.msufcu.org/benefits)</li>
</ul>
Essential Duties and Responsibilities:

Branch Manager:
<ul>
<li>Execute the branches&rsquo; strategic direction by aligning branch activities with key performance indicators (KPIs). This includes but is not limited to developing a comprehensive understanding of the Credit Union&rsquo;s financials to inform well-founded recommendations for branch goals, objectives, and sales strategies. Design and implement promotions that align with the Credit Union&rsquo;s initiatives while delivering meaningful value to the branch.</li>
<li>Manage the full member experience in the branch, cultivating a hospitality‑inspired environment that engages members through both the physical space and the interactive branch technology. Maintain full responsibility for branch presentation by ensuring a clean, organized, and professional environment that reinforces the hospitality experience, promptly addressing or reporting facility and equipment issues, and supporting operations.</li>
<li>Support employees with addressing and resolving complex and/or escalated member situations while effectively evaluating risk in decision making transactions and member requests across the branch network. While providing this support, proactively upskill employees so they can independently manage similar situations in the future. Must proactively identify and address potential operational, compliance, and security risks, taking appropriate action to mitigate impact and maintain branch integrity.</li>
<li>Leverage engagement tools, such as employee surveys and feedback platforms, to identify opportunities for employee engagement improvement by encouraging open communication and collaboration amongst the team and implementing initiatives that strengthen team morale that aligns team culture with organizational values.</li>
<li>Evaluate and manage the employee performance cycle including but not limited to observing and assessing employee performance regularly through direct interaction, shadowing, and feedback, identifying strengths and areas for improvement, providing and documenting clear, consistent and timely performance feedback, conducting performance reviews, recommending salary increases, promotions, and recommending, drafting, and delivering corrective actions. Collaborate with management peers to support the development and oversight of shared employees, as well as those reporting to other departments, who deliver member services within the branch(es).</li>
<li>Collaborate with the Member Lending Manager in the development and performance management of the branch Loan Officers, provide feedback and coaching to employees, while effectively communicating branch needs and working together to ensure exceptional member service.</li>
<li>Assume full ownership of branch compliance expectations by overseeing all regulatory, policy, procedural, and audit requirements, ensuring timely identification and resolution of exceptions, maintaining complete and accurate audit performance, and proactively coaching team to uphold the highest standards of compliance, risk management, and legal adherence.</li>
<li>Identify and act on items that increase branch performance and improve processes, procedures, and the member service experience. Document and share findings and best practices with peers.</li>
<li>Oversee the hiring and onboarding processes to ensure new team members are smoothly integrated. Maintain optimal staffing levels through consistent analysis and awareness of branch metrics and collaborative strategic scheduling in partnership with Workforce</li>
<li>Identify and address employee training needs to enhance team performance to foster a productive and efficient work environment.</li>
<li>Lead and participate as a branch subject matter expert and owner in projects, and committees with various stakeholders from within and outside of the Credit Union.</li>
<li>Represent the branch and the Credit Union within the community and at various events that support the credit union&rsquo;s strategic initiatives while actively identifying and fostering partnerships.</li>
</ul>
Senior Branch Manager:
<ul>
<li>Effectively resolve complex member and employee situations considering legal, financial, and reputational risk to the Credit Union.</li>
<li>Lead divisional projects and serve as the branch division&rsquo;s representative on organizational initiatives and committees. Advocate for branch needs and perspectives while taking ownership, initiative, and accountability to achieve project goals.</li>
<li>Leverage in-depth knowledge of branch performance metrics and Credit Union financials to lead the development and execution of strategies that enhance branch productivity, drive sales growth, streamline processes, and elevate the member service experience across the branch network.</li>
</ul>
Knowledge, Skills, and Abilities Required:

Branch Manager:
<ul>
<li>Degree in a related field is preferred; High School Diploma, GED or equivalent required.</li>
<li>Prior experience leading others formally or informally is required; or completion of one of the Credit Union&rsquo;s leadership programs in lieu of experience.</li>
<li>Availability to work during branch hours, including Saturdays, and the ability to travel to support multiple locations and work outside standard hours to meet operational needs across the branch network.</li>
</ul>
Senior Branch Manager:
<ul>
<li>Prior experience in management or authorized leadership of professionals is required.</li>
<li>Extensive experience with financial institutions' products, services, operational processes, regulatory requirements, and internal platforms is essential. Prior experience in a financial institution or similar environment is highly valued.</li>
</ul>
Competencies:
<ul>
<li>Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change &amp; Evolve, Solve Problems &amp; Make Decisions, Plan, Prioritize, and Achieve, and Collaborate. Review the corresponding behaviors here (https://unily.msufcu.org/sites/career-development/SitePageModern/7531/competencies-at-the-credit-union).</li>
<li>Leadership Competencies must be demonstrated, be committed to, and be developed by all Credit Union leaders. Review the corresponding behaviors here (https://unily.msufcu.org/sites/career-development/SitePageModern/7531/competencies-at-the-credit-union).</li>
<li>Functional Competencies:
<ul><li>Member Sales - Effectively leverages opportunities and generates leads to cross-sell products and services with integrity, supporting member needs while achieving individual, department, and organizational goals.</li>
<li>Superior Service - Prioritizes and acts on the needs of members and employees. Sets the tone and establishes rapport. Acknowledges and clarifies while committing and providing guidance. Summarizes and closes the interaction positively</li>
<li>Organizational Awareness - Understands and aligns actions with the organization&rsquo;s goals, core functions, needs, and values</li>
<li>Conflict Resolution - Works effectively through an antagonistic situation to minimize relationship damage and promote shared goals. Uses appropriate interpersonal methods to reduce tension or conflict and facilitate agreement</li>
<li>Creation of Inclusive Environment - Contributes to an environment in which all employees feel a sense of belonging, valued for their differences, and empowered to participate and contribute freely</li>
<li>Change Management - Adjusts thinking and behavior to resiliently face change and uses experience to fuel growth. Enables the process of change and transition while helping others deal with its effects. Displays self-awareness of their personal reaction to change and regulates their response. Acts as a change champion, communicating the why behind the change and aligning with organizational direction</li>
<li>Critical Thinking - Takes outside knowledge into account while evaluating information.</li>
<li>Adherence to Procedures - Includes knowledge of relevant external and internal policy and compliance procedures</li>
<li>Data Analysis - Analyzes and draws insights from relevant data. Uses storytelling to effectively communicate insights and actionable, data-informed recommendations</li>
<li>Project Management - Demonstrates knowledge of project frameworks and their corresponding life cycles; project management concepts, tools, and best practices; project reporting standards; and project plan development</li>
</ul>
</li></ul>Physical Demands and Work Environment:
<ul>
<li>May be required to remain stationary for extended periods while also engaging in frequent movement within an office environment.</li>
<li>Exposure to potentially hazardous conditions, i.e., robbery. Receives detailed instructions and procedures to be followed to minimize the exposure.</li>
<li>Frequently moves equipment or materials weighing up to 25 pounds within the building. Occasionally moves equipment or materials exceeding 25 pounds within the building.</li>
<li>This position requires onsite presence at the employee&rsquo;s assigned location(s) for all scheduled shifts.</li>
</ul>
Disclaimer:
<ul>
<li>Please note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.</li>
<li>MSUFCU is an affirmative-action, equal-opportunity employer.</li>
<li>To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.</li>
</ul><h4 class="jobSectionHeader">Experience</h4>
Required<ul><li>
4 year(s): Financial Industry Experience</li></ul>
Preferred<ul><li>
3 year(s): Management Experience</li></ul><h4 class="jobSectionHeader">
Education</h4>
Required<ul><li>
High School or better</li></ul>
Preferred<ul><li>
Bachelors or better</li></ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Branch Manager - Central Park Branch

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