change manager

NTT DATA

<div>Req ID: 336296
 
 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. 
 
We are currently seeking a Change Manager to join our team in Plano, Texas (US-TX), United States (US). 
 
&quot;The change Manager role ensures all projects and IT infra (change initiatives) meet objectives on time and on budget by increasing employee adoption and process usage. The change manager will ensure due diligence has been completed before allowing change requests into production. An ideal candidate thrives in a dynamic fast-paced environment and has an ITIL background in leading content and information architecture strategy across an organization. 
 
In your role, you will ... 
<ul><li>Administer the ongoing system enhancements and future deployments initiated via the support teams and business</li><li>Lead the CAB meetings and pass the required phases of Change requests</li><li>Monitor success criteria, metrics, milestones, and timelines for deployment of change requests</li><li>Ensure Change requests are signed off when complete and relevant information is handed to the appropriate technical documentation writers for publication</li><li>Communicate change management plans to stakeholders to implement strategies through cross-functional teams; identifies and leads opportunities for process improvements</li><li>Conduct analysis to make recommendations, assess effectiveness and mitigate risk in the existing change management process</li><li>Plan change management activities that meet the different needs and values of the individual teams and functions within the business unit</li><li>Communicate the vision of continuous process improvement (CPI) across the IT organization, Define and create reports on CSI, critical success factors (CSFs), key performance indicators (KPIs) and SLAs</li><li>Gather feedback from end users to understand how to improve efficiencies when it comes to change management</li><li>Provide relevant coaching, training, and support to champion change management culture within the organization.</li></ul> 
As our ideal candidate, 
<ul><li>You have a University Degree in Engineering, Computer Science, or relevant technical degrees</li><li>You have 8 years of experience in IT Change Management</li><li>You have ITIL Foundation Certification,</li><li>You have 8 years of working experience in ITSM processes and ServiceNow, specially ServiceNow Change Management module.</li><li>You have outstanding communication skills - Written and Verbal, in English</li><li>You have expertise on Microsoft Word, Excel and Powerpoint&quot;</li></ul> 

About NTT DATA 
 
NTT DATA is a $30 + billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com 
 
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. 
 
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</div>

Change Manager

HSBC

<div><div><div><div>Some careers have more impact than others. 
If you&rsquo;re looking for a career where you can make a real impression, join HSBC and discover how valued you&rsquo;ll be. 
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. 
We are currently seeking an experienced professional to join our team in the role of Strategic Business Change Manager 
Principal responsibilities<ul><li>
Assess the impact of proposed changes on the business, its stakeholders, and define strategies to manage the impact. Collaborate with cross-functional teams to ensure that change initiatives are aligned with business goals and integrated seamlessly with existing processes.</li><li>
Facilitate the program management with impact assessment for change requests on design, scope, time, budget or effort on program plan and provides accurate estimates for handling new requirements, design changes and scope.</li><li>
Drive adoption of the change framework, certify the usage of existing best practices and establish new practices to improve delivery of change.</li><li>
Enable and guide the Product Owner to create/evolve Product roadmap, creation of epics and writing of user stories and managing the product backlog.</li><li>
Formulate analysis of customer journeys and product functionality. Responsible for ensuring that all requirements are aligned to strategic objectives, existing operating models and all exceptions are duly recorded and ratified.</li><li>
Responsible for ensuring that all requirements have suitable benefits associated with it and full traceability on ownership of requirement and success criteria for each requirement.</li><li>
Enable the Product Owner to drive commercialization of the change across markets, enable benefit realization. Collect and analyse relevant data, as needed, to assess the impact of change initiatives, measure progress, and enable business to make informed decisions. Define and articulate a clear vision for change, set achievable goals, and devise actionable plans to reach those objectives.</li><li>
Possess the required leadership skills to bring together strategic, analytical, critical thinking and necessary interpersonal skills to successfully navigate the complexities of change initiatives.</li><li>
Demonstrate strong strategic planning skills that can align change initiatives with the business&rsquo; overall strategy, ensuring that every effort contributes to long-term success.</li><li>
Communicate well, with the articulation ability to convey complex ideas clearly and persuasively with all the stakeholders. Navigate the cultural landscape to embed new processes and behaviors with existing values and norms, ensuring that change is not only implemented but also sustained over time.</li></ul></div></div></div><div><div><div>
Qualifications</div><div><ul><li>
10+ years of overall experience</li><li>
Experience in advanced Business analysis requirements gathering and design techniques; the ability to produce structured BRDs, finalize User Story, and write functional specification.</li><li>
Proven delivery experience working in a global project environment with different methodologies (including Agile/Waterfall)</li><li>
Hands on experience in Managing the capture, analysis and documentation of business process and driving measurable continuous improvement into process at design.</li><li>
Experience in designing solutions or change interventions and overseeing change management activities which can include diverse tasks, from timeline planning to stakeholder engagement.Experience in UAT planning, preparation, and execution, UAT coordination and facilitation to Business stakeholders.</li><li>
Proven ability to run effective workshops and trainings for client business users.</li><li>
Ability to advise stakeholders regarding process improvement initiatives. Ability to present complex solutions in clear and concise language. 
Strong aptitude with Data Analysis and Interpretation skills - the ability to critically evaluate information gathered across multiple sources, using multiple analysis techniques, reconcile variances and recommend proposals to senior and key stakeholders.</li><li>
Strong problem-solving skills to identify the root causes of problems and generate effective solutions. Alongside this, adaptability is key, as Strategic Business Change s must be able to pivot quickly in response to new information or changing circumstances, ensuring that the change process remains on track despite obstacles.</li><li>
Knowledge and experience in one or more of the following areas &ndash; Global Payment Solutions, Global Trade Solutions, Regulatory Risk &amp; Compliance, Sustainability, Wholesale Client Services, Wholesale Credit &amp; Lending, Capital Markets.</li></ul> 
You&rsquo;ll achieve more at HSBC 
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.&rdquo; 
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
***Issued By HSBC Electronic Data Processing (India) Private LTD***</div></div></div></div>

Strategic Business Change Manager

DCCA

<div><div>DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package. Visit our website at: www.dcca.com 
Senior Financial System Change Manager
Candidate must have or be willing to obtain a Public Trust Clearance 
For over 40 years, DCCA has provided a broad range of IT services to government agencies and commercial enterprises, helping them to feel confident in their IT infrastructure. With DCCA, these organizations can be confident in the flexibility and skill of their IT partners, allowing them to upgrade their technology quickly and efficiently. Better yet, thanks to DCCA&rsquo;s successful track record, clients can rest assured knowing DCCA can tackle any problem with ease, allowing them to focus on the work that matters. 
Internally, DCCA prides itself on a culture built on integrity and inclusivity, allowing its employees to build lasting skills and relationships. As a veteran owned business, DCCA knows the importance of recruiting employees with a wide range of backgrounds, allowing for every problem to be approached by a diverse array of perspectives. Join us and be part of a team that has a people first mentality and a dedication to excellence. 
Job Requirements:
Key Tasks:
A Senior Change Manager develops, oversees, and implements change management strategies to ensure successful organizational transitions, focusing on minimizing disruption and maximizing user adaption and adoption. Work with State, Federal, and Development Teams to achieve an efficient and effective transition from legacy to modernized Medicaid Financial System. The Senior Change Manager plays a vital role in driving successful change initiatives that align with the organization's strategic objectives. 
Required Skills:
Exceptional communications, Strong Analytical Skills, Leadership, Transition Planning, and experience working with people to create highly functional teams.
Experience transitioning financial systems and business processes.
Accounting, Finance, Information Technology or similar degree. Must have accounting or finance experience. 
Desired Skills:
Certification in change management, Advanced degree or dual BS in Business and Information Systems or similar technical degree 
Education/Certifications:
Degree in Accounting, Finance, Information Technology, or related technical fields. 
The proposed salary range for this position in Maryland is 155,000 to 190,000. Final salary will be determined based on various factors. Our comprehensive benefit offerings include healthcare, retirement plan, paid disability and life insurance programs, employee assistance program, paid and unpaid leave programs, education assistance, and wellness initiatives. 
At DCCA, we believe the key to providing our clients with unrivaled services starts with retaining top talent, something we&rsquo;re able to do through our consistent commitment to building culture and comprehensive benefits. 
Competitive Compensation: While salary at DCCA is determined by various factors, we are committed to making sure our salaries reflect the skill and expertise of our employees. In addition, each year we perform an annual salary review ensuring pay is equitable across both the company and industry at large. 
Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. From upskilling programs to recertification support, to professional development opportunities, we&rsquo;re here to help you grow your career and create lasting relationships. 
Emphasis on Inclusivity: DCCA&rsquo;s culture emphasizes respect, equity, and opportunity and is supported by an array of business resource groups and other opportunities for connection. 
Empowering Health: DCCA&rsquo;s benefits which encompass healthcare, paid time off, and flexible 401(k) options encourage you to live a healthy and fulfilling life, both in and outside of work. Learn more about our total benefits package on our Benefits page. 
Mission Focused Work: From the defense industry to health IT management, DCCA allows you to work on innovative projects whose outcomes improve people's lives and solve today&rsquo;s IT problems. 
Equal Opportunity Employer including Disability/Vets</div></div>

Senior Financial System Change Manager

<div>Req ID: 334724
 
 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. 
 
We are currently seeking a Account Service Manager- ITSM to join our team in Plano, Texas (US-TX), United States (US). 
 
Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. 
Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management and configuration management as well as resource coordination, client management, dispute and technical resolution management, and communications at various levels during services engagements from tactical to strategic. 
 
We are currently seeking a CSI Manager to join our team. 
 
The change Manager role ensures all projects and IT infra (change initiatives) meet objectives on time and on budget by increasing employee adoption and process usage.The change manager will ensure due diligence has been completed before allowing change requests into production.An ideal candidate thrives in a dynamic fast-paced environment and has an ITIL background in leading content and information architecture strategy across an organization. 
 
In your role, you will ... 
 
 Administer the ongoing system enhancements and future deployments initiated via the support teams and business Lead the CAB meetings and pass the required phases of Change requests 
 
<ul><li>Monitor success criteria, metrics, milestones, and timelines for deployment of change requests</li></ul> 
<ul><li>Ensure Change requests are signed off when complete and relevant information is handed to the appropriate technical documentation writers for publication</li></ul> 
<ul><li>Communicate change management plans to stakeholders to implement strategies through cross-functional teams; identifies and leads opportunities for process improvements</li></ul> 
<ul><li>Conduct analysis to make recommendations, assess effectiveness, and mitigate risk in the existing change management process</li></ul> 
<ul><li>Plan change management activities that meet the different needs and values of the individual teams and functions within the business unit</li></ul> 
<ul><li>Communicate the vision of continuous process improvement (CPI) across the IT organization, Define and create reports on CSI, critical success factors (CSFs), key performance indicators (KPIs) and SLAs</li></ul> 
<ul><li>Gather feedback from end users to understand how to improve efficiencies when it comes to change management</li></ul> 
<ul><li>Provide relevant coaching, training, and support to champion change management culture within the organization.</li></ul> 

As our ideal candidate, 
 
<ul><li>You have a University Degree in Engineering, Computer Science, or relevant technical degrees</li></ul> 
<ul><li>You have 8 years of experience in IT Change Management</li></ul> 
<ul><li>You have ITIL Foundation Certification,</li></ul> 
<ul><li>You have 5 years of working experience in ITSM processes and ServiceNow, specially ServiceNow Change Management module.</li></ul> 
<ul><li>You have outstanding communication skills - Written and Verbal, in English</li></ul> 
<ul><li>You have expertise on Microsoft Word, Excel and PowerPoint
</li></ul> 
About NTT DATA 
 
NTT DATA is a $30 + billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&amp;D. 
 
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. 
 
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</div>

Account Service Manager- ITSM

University of Maryland Medical System

<div>
 The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state&rsquo;s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System&rsquo;s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.
 
 
 
 Job Description
 
 
 
 
 General Summary
 
 
 
 Responsible for planning and managing the change management process and communications for the Center for Technology Innovation. Accountable for the overall quality of the change management process. Ensure requested changes meet business objectives. Develop and maintain the technology change management process, which includes prioritizing changes, ensuring successful communication of changes and upcoming go-lives for new projects in collaboration with Center for Technology Innovation leadership. Work is performed under limited supervision. Direct report to the Senior, Manager Solution Design &amp; Implementation.
 
 
 
 Principal Responsibilities And Tasks
 
 
 
 
 The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Develop materials such as communications plans, leadership briefings, fact sheets, website content, and email blasts that are high quality and free of errors.
 </li>
 <li>
 Effectively and professionally engage with all project stakeholders and explain complex systems in plain language.
 </li>
 <li>
 Develop, implement, and evaluate integrated communications strategies that span various campaigns, including media relations, email campaigns, and related communications strategies.
 </li>
 <li>
 Create, revise, and implement communications material that delivers consistent key messages to target audiences through appropriate channels that are consistent with branding, messaging, and digital strategies.
 </li>
 <li>
 Accept, categorize and prioritize change requests in line with business strategy and objectives.
 </li>
 <li>
 Coordinate activities of Change Advisory Board (CAB) and Emergency Change Advisory Board (ECAB), including meeting scheduling, prior circulation of change requests and agenda to be considered, meeting invites and quorum formation).
 </li>
 <li>
 Determine changes that qualify as emergency changes and ensure they follow associated emergency change framework.
 </li>
 <li>
 Determine and agree on user requirement/schedule for downtime for change implementation.
 </li>
 <li>
 Ensure adequate user awareness on changes to systems, infrastructures and products.
 </li>
 <li>
 Ensure adequate tracking and monitoring of change management items.
 </li>
 <li>
 Interface with the other CTI team members and leaders for integration of configuration management database (CMDB) with change record/items.
 </li>
 <li>
 Document change activities along the change lifecycle, including rollback plans and processes
 </li>
 <li>
 Participate in all change management activities and releases.
 </li>
 <li>
 Foster a culture of collaboration, problem solving, innovation, continuous learning, and a one team mindset.
 </li>
 <li>
 Mentor staff in both technical and soft skills to craft a team of highly competent, consistent, thoughtful, and customer-centric technology experts.
 </li>
 <li>
 Evaluate personnel effectiveness and develop/implement training programs to improve performance.
 </li>
 <li>
 Perform supervisory functions including hiring, discipline, training and development, and prepare performance reviews in accordance with UMMS policies and procedures.
 </li>
 <li>
 Mentor, coach, and professionally develop more junior team members.
 </li>
 <li>
 Develop and maintain a strong quality assurance and control process for team deliverables.
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 </ul>
 
 Qualifications
 
 
 
 
 Education and Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Communications, Information Technology, Software Engineering, or related field, or the equivalent combination of education, training, and experience. Master&rsquo;s degree preferred
 </li>
 <li>
 Minimum 3 years of supervisory and/or management experience
 </li>
 <li>
 Minimum 5 years of experience developing and executing internal communication strategies, plans, and programs in an Information Technology environment
 </li>
 <li>
 Experience working in healthcare preferred
 </li>
 <li>
 Certification in ITIL Foundation, Practitioner, Intermediate, Expert or Master Certifications by Axelos, ISO 20000 (IT Service Management System), certification by ISO/IEC, COBIT 5 Foundation and Implementer certification by ISACA, or similar preferred
 
 
 </li>
 </ul>
 
 Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Advanced knowledge of change management principles and methodologies.
 </li>
 <li>
 Advanced active listening skills.
 </li>
 <li>
 Working knowledge of large-scale organizational change efforts.
 </li>
 <li>
 Exceptional writing abilities and an aptitude for making complex technical information accessible for the average person
 </li>
 <li>
 Ability to successfully motivate and inspire team members to high performance levels.
 </li>
 <li>
 Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
 </li>
 <li>
 Flexible, enthusiastic approach to work including a strong desire to learn with the ability to adapt quickly to new systems and learning, understanding, and applying new technologies.
 </li>
 <li>
 Ability to lead teams effectively, prioritizing requests, workload and establishing a goal-oriented work environment with clear and concise work procedures and productivity metrics.
 </li>
 <li>
 Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely at all levels within the organization.
 </li>
 <li>
 Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes.
 </li>
 <li>
 Advanced skill managing multiple staff initiatives and meeting changing requirements and priorities to accomplish objectives.
 </li>
 <li>
 Advanced leadership skills, including situational awareness, conflict resolution, establishing alignment and clear direction, and driving continuous improvement.
 </li>
 <li>
 Advanced analytical, conceptual thinking, planning, organizational, and problem-solving skills.
 </li>
 <li>
 Advanced skill developing and maintaining collaborative working relationships with all levels of leadership, staff and vendors.
 </li>
 <li>
 Advanced verbal, written and interpersonal communication skills.
 </li>
 <li>
 Experience and comfort with novel technology implementation and documentation.
 </li>
 <li>
 Ability to distill complex ideas into engaging content for diverse audiences, across multiple communication platforms.
 </li>
 <li>
 Demonstrated writing, editing, proofreading, and formatting of client-ready materials.
 </li>
 <li>
 Advanced skill in the use of Microsoft Office Suite (e.g., Access, Word, Excel, PowerPoint).
 
 
 </li>
 </ul>
 </ul>
 
 Additional Information
 
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 Compensation:
 
 
 <ul>
 <li>
 Pay Range: $51.82 -$61.39 - $77.78
 </li>
 <li>
 Other Compensation (if applicable):
 </li>
 <li>
 Review the 2025-2026 UMMS Benefits Guide
 
 
 </li>
 </ul>
 Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.
</div>

Manager, Change Management & Communications

Hays Specialist Recruitment Limited

This is a flagship transformation programme within a global professional services company aiming to unify operations across EMEA, Europe, and Australia into a single ERP System. 3 days a week in London Based office, paying up to £700pd inside ir35 via umbrella Key Responsibilities <ul> <li>Lead the development and execution of the change management strategy and framework.</li><li>Build and support a change network across regions.</li><li>Conduct stakeholder mapping and change impact assessments.</li><li>Work closely with programme leadership, including a CFO and Director with differing levels of change maturity.</li><li>Support a 45-person programme team through design and delivery phases.</li><li>Align change activities with evolving programme methodology (Agile/Waterfall).</li><li>Ensure flexibility and clarity in roles and responsibilities across the programme.</li></ul> About You <ul> <li>Proven experience in leading change within ERP or large-scale transformation programmes.</li><li>Strong stakeholder engagement skills, especially with finance and fee-earner communities.</li><li>Comfortable navigating ambiguity and evolving programme structures.</li><li>Experience working in professional services</li><li>Able to work collaboratively with comms, regional leads, and programme leadership.</li><li>ERP and change expertise are key.</li></ul> Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ERP Global Change Lead

Lorien

Business Change Lead x 2 Reading or Glasgow (1 - 2 days onsite per month) ASAP - March 2026 £500 - £600/day inside IR35 Lorien's Utilities client are currently recruiting for 2 x Business Change Leads to join on an inside IR35 contract basis. Key Responsibilities <ul> <li>Experience of creating, managing and executing a change and engagement plan working in a complex and fast moving delivery environment</li><li>Experience of creating, editing and reviewing communication materials with stakeholders to ensure alignment of key messaging.</li><li>Experience of working within an IT Delivery environment, through coaching and support ensure that Delivery Leads communicate through the agreed frameworks to the wider business and that communications non technical and support delivery success.</li><li>Experience of working in a large team of Business Change and Engagement professionals ensuring alignment to delivery requirements.</li><li>Drive change impact assessments from creation to delivery.</li><li>Lead and support people change initiatives, ensuring smooth transitions and adoption.</li><li>Translate technical plans into business-ready communications and training materials.</li><li>Strong stakeholder and communication management skills.</li><li>Experience working within a complex, multi-departmental environment</li></ul> Should this position be of interest please submit your CV and I will be in contact as required. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Business Change Lead

Search 10000+ Change manager jobs near you this January. New roles added regularly across leading industries. Apply today.