channel management

Zain

<div>About the Role<p><br>
SUMMARY ROLE</p><p>
Maintaining and supporting the technical operation of enterprise communication platforms, including voice systems, IVR, workforce tools, and other backend channel technologies. The role includes system configuration, monitoring, and incident resolution to ensure high availability and optimal performance. The team member works closely with operations, support teams, and vendors to resolve technical issues, implement updates, and enhance system capabilities to support service quality and business needs.</p><p>
Responsibilities
</p><ul><li><p>Maintain, configure, and support backend systems that enable enterprise communication channels (e.g., CMS, IVR, dialers, Qmatic, telephony platforms).</p></li><li><p>
Monitor channel systems to ensure uptime, performance, and reliability using appropriate tools and alerts.</p></li><li><p>
Respond to and resolve incidents affecting channel availability or performance, escalating as needed.</p></li><li><p>
Participate in system upgrades, patches, and deployments in coordination with vendors and internal IT teams.</p></li><li><p>
Implement changes to system configurations based on operational needs or customer service improvements.</p></li><li><p>
Document system setups, procedures, and troubleshooting guides to support operational continuity.</p></li><li><p>
Coordinate with support teams and vendors to manage service issues and plan maintenance activities.</p></li><li><p>
Participate in performance analysis and tuning of channel systems to optimize resource usage.</p></li><li><ul><li> Participate in scheduled on-call support to assist with critical issues to ensure system continuity.</li></ul></li></ul><ul><li><p>
Provide technical support for escalated service complaints related to backend channels.</p></li><li><p>
Contribute to initiatives aimed at automating monitoring, reporting, or response to recurring issues.</p></li><li><p>
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately</p></li><li><p>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait</p></li></ul><p>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities</p>
What We Need From You<p><b><br>
SKILLS</b></p><ul><li><p>
System Configuration</p></li><li><p>
Basic Coding</p></li><li><p>
Basic Windows and Unix/Linux knowledge</p></li><li><p>
System Monitoring</p></li><li><p>
APM Tools</p></li><li><p>
Incident Management</p></li><li><p>
Root Cause Analysis</p></li><li><p>
Technical Documentation</p></li><li><p>
Vendor Coordination</p></li><li><p>
Service Uptime Awareness</p></li><li><p>
Problem Solving</p></li></ul><p>
Communication</p><p>
Education</p><p>
Bachelor's Degree Engineering/IT or equivalent</p></div>

Channel Management

Imou

<div>
 <p>
  <strong>
   Who Are We?
  </strong>
 </p>
 <p>
  IMOU is a global leader in Smart Home segment . IMOU has built a reputation in overseas market as the go to vendor for Smart Security &amp; Smart Home.
 </p>
 <p>
  Set up as a subsidiary of Dahua Group which is the second largest surveillance &amp; security manufacturer in the world, IMOU has been established to make smart home security &amp; technology much easier to operate/use. IMOU&rsquo;s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage &amp; Cloud.
 </p>
 <p>
  Our mission is to make Smart Home more affordable, effortless to use &amp; easily accessible to our customers
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <ol>
  <li>
   Develop and execute annual, quarterly, and monthly sales plans to ensure that strategic and financial targets are met.
  </li>
  <li>
   Create and implement commercial strategies, including product strategy, MSRP policy, and channel policy.
  </li>
  <li>
   New RD（regional distributor） ,MD（Master dealer），Resellers development: develop new RD（regional distributor） ,MD（Master dealer），Resellers from CCTV/IT channel.
  </li>
  <li>
   Existing RD（regional distributor） ,MD（Master dealer），Resellers management: manage sell in/sell out, increase the our business share.
  </li>
  <li>
   Distributor&rsquo;s management: manage the distributor&rsquo; order, inventory, and sales data.
  </li>
  <li>
   Training program: execute product training for distributors,RD（regional distributor） ,MD（Master dealer）resellers and installers
  </li>
  <li>
   New channel development: retail, electronic, mobile, etc.
  </li>
  <li>
   Plan and execute channel marketing and promotional activities to increase sales.
  </li>
  <li>
   Conduct market research, collect competitive product information, price strategies, and promotional activities, then analyze and develop relevant strategic countermeasures.
  </li>
 </ol>
 <p>
  <strong>
   Job Requirements
  </strong>
 </p>
 <ol>
  <li>
   Minimum a Bachelor's degree.
  </li>
  <li>
   At least 2+ years of experience in CCTV industrial channel sales within background , with working experience in the CCTV distributors or CCTV manufacture being a significant advantage.
  </li>
  <li>
   Excellent market insight and planning ability, sales data analysis ability, and business negotiation ability. Strong communication and coordination skills.
  </li>
  <li>
   Fluency in English and Arabic.
  </li>
  <li>
   Accustomed to frequent business trips.
  </li>
 </ol>
 <p>
 </p>
</div>


Channel Sales Manager

Ferrero

<p></p><div><div><div><div>Sales</div>
<div>Job ID:
<div>75368</div>
</div></div><div><div>Kuwait City, KW (Hybrid)</div>
<div><div>Permanent</div></div></div></div></div><div></div>
<br><div><div><div><p>About the Role:</p>
</div><div><p>As a Sales Manager you will be responsible for ensuring consistent, profitable growth in sales revenue through the planning, direction and management of the sales field personnel and Key Account Managers within Kuwait, and through interacting with customers and prospects. You will also be responsible to coordinate negotiations and to develop sales strategies and objectives effectively for Kuwait, which shall produce maximum market penetration and improve short- and long-term goals.</p>
</div></div><div><div><p>Main Responsibilities:</p>
</div><div><p>Sales Strategy:</p>
<p>
You will assess market positions, analyze competitive dynamics, and recommend product and commercial initiatives required to achieve country sales objectives, in alignment with Ferrero Group goals. You will support the Country Manager in developing &amp; proposing annual operational sales plan for Kuwait and contribute to the medium-term sales strategy.</p>
<p>
PS &amp; Budget Management:</p>
<p>
You will be responsible for properly managing budget in line with business objectives. Including proposing country sales volume budget, managing sales, marketing &amp; sales overhead costs, forecasting sales volumes by country, channel, and customer, and supporting gross‑to‑net forecasting in collaboration with the Marketing team.</p>
<p>
Sales Development:</p>
<p>
You will coordinate and drive the execution of Kuwait&rsquo;s sales plan, to achieve sales volume and growth targets, while continuously monitor Kuwait&rsquo;s market dynamics to identify opportunities for increasing market penetration and improving commercial performance. In alignment with the Marketing team, you will ensure Ferrero brands are introduced in line with company policies to maximize profitability.</p>
<p>
Perfect Store Execution and Negotiation:</p>
<p>
You will be fully responsible to ensure the optimal product exposure, in quantitative and qualitative terms, in the Point of Sales of the assigned area. You will also maintain proper negotiation management and coordinate internal and external selling tools to deliver strong and compelling selling stores.</p>
<p>
Field &amp; Customer Coordination:</p>
<p>
You will manage sales channels by clearly communicating sales objectives and suggesting channels&rsquo; approaching aligned with the business objectives and ensuring effective customer management processes to capture insights into activities, contracts, and negotiations. You will also align with the Country Manager to oversee field force and customer coordination by proposing the optimal sales organization structure, including headcount, roles, and territorial coverage.</p>
<p>
Relationship Management:</p>
<p>
You will provide regular and structured updates to top management on country sales performance, market developments, and sales plans. You will maintain strong market proximity to ensure deep understanding of customer needs, competitive landscape, and emerging opportunities, while actively engaging with key customers and new prospects to create added value.</p>
<p>
Human Resources/Team Management:</p>
<p>
You share responsibility with HR to lead people and team management activities by managing, coaching, and developing the sales team in line with Group values. This includes driving motivation, performance, capability building, and empowerment, recruiting and developing talent, conducting performance evaluations, and partnering with HR to support professional development initiatives across the sales organization.</p>
</div></div><div><div><p>About You:</p>
</div><div><p>To be considered for this role, you must hold a bachelor's or master's degree in business or a similar field and have a minimum of 10 years' sales experience, with 8+ years as team leader.</p>
<p>
Relevant Market Knowledge and channel management of Co-op Kuwait. Attention to detail is essential, as well as demonstrating business acumen with decision-making capability. You must be skilled in teamwork, have a collaborative problem-solving mindset, and have excellent leadership abilities. Fluent in English and Arabic languages is mandatory.</p></div></div><p></p><div><div><br>
</div></div><div><div><p>About Ferrero:</p>
</div><div><p>Ferrero began its journey in the small town of <b>Alba in Piedmont, Italy, in 1946.</b> Today, it is one of the world&rsquo;s largest sweet-packaged food companies, with many <b>iconic brands</b> sold in countries all over the world. Find out more about Ferrero at ferrero.com.</p>
</div></div><div><div><p>DE&amp;I at Ferrero:</p>
</div><div><p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.<br>
Find out more here.</p></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Our Application Process</b></h2><div><div><p>
We&rsquo;re constantly looking for talented individuals who are ready to be part of our dynamic and growing organization. Ferrero is a company with a global presence and family values. Join us!</p></div></div><div><div><div><div><div><h5 class="jobSectionHeader"><b>
1. Apply</b></h5><p>
Complete your online application, upload your CV and include brief cover letter to help us understand your experience and interests</p></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>
2. Assess</b></h5><p>
Our HR team will arrange a phone or video interview if we feel your qualifications are a good match for the job</p></div></div></div><div><div><div><h5 class="jobSectionHeader"><b>
3. Interview</b></h5><p>
If the first interview goes well, you&rsquo;ll be invited to speak with a Ferrero manager to assess your competencies, technical aptitude and fit within our dynamic organization</p></div></div></div></div></div></div><div></div>

Sales Manager - Kuwait

Zain Kuwait

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The Prepaid Segment Senior oversees the conceptualization, development, and implementation of above the line new acquisition and base management initiatives catered for the Prepaid voice and broadband consumer segment. Additionally, the prepaid senior will be responsible for revamping existing Prepaid Voice and Broadband portfolios and managing the product life cycle meanwhile maintaining alignment with Marketing and Non-Marketing functions in order to ensure successful and timely product launches.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design and maintain the Prepaid ATL product portfolio and strategy roadmap
  </li>
  <li>
   Lead the development and documentation of product architectural designs, concept papers, and supervise / lend support of product production throughout the pipeline (marcom, technical, sales agent trainings, etc.)
  </li>
  <li>
   Liaise with marketing functions to develop deeper understanding of customer behavior, and competition developments in order to develop customer value propositions for new offerings, promotions and campaigns
  </li>
  <li>
   Lead coordination with all relevant stakeholders including internal Marketing (Budgeting, Planning , and Customer Insights and CVM, Marcom functions etc.) as well Non-Marketing departments (Technical, Business Intelligence, Legal, Sales etc.) to ensure successful and timely product launches
  </li>
  <li>
   Frequently monitor and report on the effectiveness of live products in comparison to the defined targets as well as daily monitoring of market changes with respect to the competition and indirect channels
  </li>
  <li>
   Develop business rules and processes related to new products
  </li>
  <li>
   Liaise with product testing stakeholders to develop and conduct appropriate testing procedures
  </li>
  <li>
   Develop go-to-market strategies and ensure products launch in accordance with roadmap
  </li>
  <li>
   Liaise with Sales Channels / Digital Channel teams to identify appropriate channels strategy
  </li>
  <li>
   Liaise with Marcom team to support development of marketing and communications material
  </li>
  <li>
   Liaise with Pricing teams to develop up/cross sell campaigns and promotions\
  </li>
  <li>
   Recommend correction actions from post launch gap-analysis on the products and services
  </li>
  <li>
   Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately.
  </li>
  <li>
   Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait.
  </li>
  <li>
   Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities.
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 <ul>
  <li>
   Leadership &amp; Stakeholder Management:
   <br/>
   <br/>
  </li>
 </ul>
 &ndash; Ability to lead, inspire, and motivate cross-functional stakeholders toward shared commercial objectives
 <br/>
 <br/>
 &ndash;Strong capability to build consensus and align diverse parties (Marketing, Sales, IT, Finance, Channels)
 <br/>
 <br/>
 &ndash;Proven ability to influence without direct authority in matrix environments
 <br/>
 <br/>
 <ul>
  <li>
   Market &amp; Business Expertise:
   <br/>
   <br/>
  </li>
 </ul>
 &ndash;Expert knowledge of the telecommunications industry, with a strong understanding of the prepaid and subscription business models
 <br/>
 <br/>
 &ndash;Deep understanding of the Kuwait telecom market (customer behavior, competition, regulatory environment) is a strong advantage
 <br/>
 <br/>
 &ndash;Solid grounding in business theory and methodologies, particularly CVM, marketing strategy, product management, and pricing
 <br/>
 <br/>
 <ul>
  <li>
   CVM &amp; Commercial Capabilities:
   <br/>
   <br/>
  </li>
 </ul>
 &ndash;Strong understanding of customer lifecycle management for prepaid (acquisition, onboarding, growth, retention, reactivation)
 <br/>
 <br/>
 &ndash;Experience in segmentation, personas, and micro-segmentation to drive targeted CVM actions
 <br/>
 <br/>
 &ndash;Ability to design, execute, and optimize prepaid CVM campaigns across multiple channels (digital, outbound, retail, partners)
 <br/>
 <br/>
 &ndash;Strong commercial mindset with the ability to translate insights into revenue, ARPU uplift, churn reduction, and GA improvement
 <br/>
 <br/>
 <ul>
  <li>
   Analytics &amp; Data Skills:
   <br/>
   <br/>
  </li>
 </ul>
 &ndash;Strong analytical thinking with the ability to interpret customer data and derive actionable insights
 <br/>
 <br/>
 &ndash;Hands-on experience with data extraction, cleansing, and validation from multiple data sources
 <br/>
 <br/>
 &ndash;Solid understanding of key prepaid KPIs (ARPU, churn, usage, tenure, GA, recharges, engagement)
 <br/>
 <br/>
 &ndash;Basic data science knowledge (descriptive analytics, trend analysis, hypothesis testing); exposure to predictive models is a plus
 <br/>
 <br/>
 &ndash;Advanced MS Excel skills (pivot tables, complex formulas, scenario analysis); Power BI / Tableau knowledge is a plus
 <br/>
 <br/>
 <ul>
  <li>
   Execution &amp; Project Management:
   <br/>
   <br/>
  </li>
 </ul>
 &ndash;Strong organizational and project management skills with the ability to manage multiple initiatives in parallel
 <br/>
 <br/>
 &ndash;Ability to efficiently manage own time and prioritize team workload in a fast-paced environment
 <br/>
 <br/>
 &ndash;Experience working with campaign management systems and coordinating execution with operations and channels
 <br/>
 <br/>
 &ndash;Strong risk identification and mitigation skills, especially in large-scale CVM initiatives
 <br/>
 <br/>
 <ul>
  <li>
   Problem Solving &amp; Innovation:
   <br/>
   <br/>
  </li>
 </ul>
 &ndash;Ability to analyze complex situations and develop creative, practical, and value-driven solutions
 <br/>
 <br/>
 &ndash;Comfortable challenging existing approaches and proposing new ways to improve prepaid performance
 <br/>
 <br/>
 &ndash;Experience in continuous optimization and test-and-learn frameworks (A/B testing, pilots, feedback loops)
 <br/>
 <br/>
 <strong>
  &ndash;Communication &amp; Influence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent written and verbal communication skills
   <br/>
   <br/>
  </li>
 </ul>
 &ndash;Strong presentation and storytelling capabilities to translate data into clear business narratives
 <br/>
 <br/>
 &ndash;Effective negotiation and persuasion skills when aligning priorities and managing trade-offs
 <br/>
 <br/>
 <ul>
  <li>
   Additions:
   <br/>
   <br/>
  </li>
 </ul>
 &ndash;Experience with omni-channel CVM and customer journeys
 <br/>
 <br/>
 &ndash;Exposure to AI / ML-driven targeting or next-best-action models
 <br/>
 <br/>
 &ndash;Experience in data monetization or partnerships is a plus
 <br/>
 <br/>
 <strong>
  Bachelor&rsquo;s Degree Required, Master&rsquo;s In Business/MBA Preferred
  <br/>
  <br/>
 </strong>
 Business, marketing, engineering or a related field
 <br/>
 <br/>
 <strong>
  About Application Process
  <br/>
  <br/>
 </strong>
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport-size photograph
  </li>
  <li>
   Highest Education Qualification
  </li>
 </ul>
</div>


ZAIN2182 - Prepaid Customer Value Management

Weber Shandwick

<div>
 <p>
  <strong>
   <u>
    Job Summary:
   </u>
  </strong>
 </p>
 <p>
  A passionate and detail-driven Graphic Designer who brings ideas to life through visually compelling work across print and digital platforms. This role supports Art Directors and Creative Leads while also taking ownership of design execution, ensuring every output meets high creative standards. Comfortable working in a fast-paced environment, they are able to manage multiple projects simultaneously while maintaining strong attention to detail. Driven by curiosity and craft, they continuously evolve their skillset, stay attuned to emerging design trends and technologies, and consistently push beyond the brief to deliver thoughtful, memorable work.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Execute multiple design-led briefs independently, demonstrating strong creative judgment and attention to detail.
  </li>
  <li>
   Manage and adhere to project timelines, ensuring timely delivery of all design outputs.
  </li>
  <li>
   Provide consistent support to the senior creative team across various projects.
  </li>
  <li>
   Ensure all design requirements are executed effectively, maintaining quality and accuracy.
  </li>
  <li>
   Interpret and follow conceptual briefs from senior creatives, while proactively adding creative value.
  </li>
  <li>
   Deliver innovative and high-quality design solutions that meet both creative and business objectives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Degree or diploma in Design or a related discipline.
  </li>
  <li>
   2&ndash;3 years of relevant design experience.
  </li>
  <li>
   Strong understanding of integrated design and multi-channel execution.
  </li>
  <li>
   Solid foundation in visual design principles, including layout, typography, and branding.
  </li>
  <li>
   Familiarity with both print and digital design.
  </li>
  <li>
   Working knowledge of marketing and communication design requirements.
  </li>
  <li>
   Proficiency in industry-standard design tools.
  </li>
  <li>
   Detail-oriented, organized, and able to manage multiple projects effectively.
  </li>
  <li>
   Confident, proactive, and able to work both independently and within a team.
  </li>
 </ul>
 <p>
 </p>
</div>


Graphic Designer

Confidential

<div>
 <p>
  This role is responsible for overseeing end-to-end procurement and contracts management activities, ensuring efficient sourcing, cost optimization, supplier performance, and compliance with financial and procurement policies. The role plays a key part in supporting operational efficiency, strengthening vendor relationships, and driving strategic procurement initiatives across the organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Oversee procurement and contracts management workflows, ensuring alignment with approved budgets and internal policies
  </li>
  <li>
   Manage vendor sourcing, evaluation, onboarding, and ongoing performance monitoring
  </li>
  <li>
   Negotiate commercial terms, pricing structures, and contract conditions to achieve cost efficiency and value creation
  </li>
  <li>
   Build and maintain strong relationships with internal stakeholders and external suppliers
  </li>
  <li>
   Monitor purchase orders, contract renewals, procurement documentation, and audit readiness processes
  </li>
  <li>
   Track operational expenditure against budgets and identify potential cost overruns and savings opportunities
  </li>
  <li>
   Implement supplier consolidation, cost optimization, and procurement efficiency initiatives
  </li>
  <li>
   Coordinate with Finance and Accounts Payable teams to ensure invoice verification and payment accuracy
  </li>
  <li>
   Ensure compliance with procurement policies, approval matrices, governance frameworks, and regulatory requirements
  </li>
  <li>
   Prepare procurement MIS reports, savings dashboards, and management presentations to support decision-making
  </li>
  <li>
   Support internal and external audits by maintaining complete procurement records and control documentation
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience / Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Accounting, Commerce, Supply Chain Management, Finance, or a related field
  </li>
  <li>
   5&ndash;8 years of experience within procurement, contracts management, supply chain, or related functions
  </li>
  <li>
   Experience within the Middle East market is preferred
  </li>
  <li>
   Professional certifications in procurement, supply chain, or related disciplines are an advantage
  </li>
  <li>
   Strong understanding of procurement policies, contracts management, budgeting, and cost analysis
  </li>
  <li>
   Experience managing vendor relationships, negotiations, and supplier performance
  </li>
  <li>
   Knowledge of procurement systems, reporting tools, and digital procurement platforms preferred
  </li>
  <li>
   Ability to manage multiple priorities and work cross-functionally within a fast-paced environment
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Skills
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Procurement &amp; Contracts Management
  </li>
  <li>
   Vendor Management
  </li>
  <li>
   Negotiation Skills
  </li>
  <li>
   Budgeting &amp; Cost Analysis
  </li>
  <li>
   Expense Control
  </li>
  <li>
   Data Analysis &amp; Reporting
  </li>
  <li>
   Communication &amp; Influencing
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Industry
  </strong>
 </p>
 <ul>
  <li>
   Financial Services
  </li>
  <li>
   Investment Management
  </li>
  <li>
   Corporate Services
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Employment Type
  </strong>
 </p>
 <p>
  Full-time
 </p>
 <p>
 </p>
</div>


Procurement Associate

Oryx

<p><b>Job Title: Property Manager &ndash; KWT (Bilingual)</b></p><p><b>Job Code: Property Manager (Bilingual)</b></p><p><b>Kuwait City, Kuwait &middot; Full-time &middot; On-site</b></p><p>Company: Zaleej Real Estate Co.</p><p>Department: Property Management</p><p>Reports To: CEO</p><p><b>ABOUT US</b></p><p>Zaleej Real Estate Co. is the Kuwait real estate company that manages a diversified portfolio of commercial and residential properties across Kuwait, combining institutional-grade asset management with hands-on operational excellence.</p><p><b>ROLE OVERVIEW</b></p><p>The Property Manager assumes full ownership of the day-to-day operations of Zaleej&rsquo;s Kuwait portfolio, covering both commercial and residential assets. This role exists to protect and enhance asset value, maintain high occupancy, and deliver a seamless tenant experience &mdash; while driving process improvements and accurate reporting through YARDI. Success in the first 12 months looks like a measurable improvement in portfolio occupancy, fully embedded YARDI workflows, and a property management team operating with clear SOPs and accountability. The role sits within the Property Management department and works closely with leasing, finance, and facilities functions.</p><p><b>KEY RESPONSIBILITIES</b></p><ul><li>Oversee the full property management cycle for a portfolio of commercial and residential assets in Kuwait, ensuring occupancy targets, rent collection, and service quality benchmarks are consistently met.</li><li>Lead, supervise, and develop regional property administrators; establish clear performance standards and serve as operational backup when required.</li><li>Design and implement standardized property management processes and SOPs to improve efficiency, with a focus on embedding and optimizing the YARDI system across all workflows.</li><li>Manage the end-to-end leasing cycle &mdash; including tenant sourcing, lease negotiation, renewals, statutory compliance checks, and marketing coordination &mdash; to minimize void periods.</li><li>Monitor all vendor and service contracts for compliance, cost control, and performance; coordinate planned and reactive maintenance within approved budgets and SLAs.</li><li>Prepare and present accurate monthly portfolio performance reports covering occupancy, rental income, arrears, maintenance expenditure, and market trends.</li><li>Analyze market conditions and competitor activity in the Kuwait real estate market; recommend pricing adjustments, capital improvements, or repositioning strategies.</li><li>Act as the primary liaison between tenants and management for property-related issues, ensuring prompt resolution and high tenant satisfaction and retention.</li><li>Secure management approvals on capital and operational expenditure, maintaining full documentation and audit trails.</li><li>Respond to after-hours property emergencies, coordinating contractors and communicating resolutions to stakeholders.</li></ul><p><b>REQUIREMENTS</b></p><p><b>Essential (Must-Have)</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Real Estate, Property Management, or a related discipline.</li><li>Minimum 5 years&rsquo; hands-on experience in property and leasing management within the Kuwait market, covering both commercial and residential assets.</li><li>Demonstrated proficiency with YARDI (or equivalent property management software) and Microsoft 365.</li><li>Bilingual fluency in English and Arabic (written and spoken) &mdash; essential for tenant relations, regulatory filings, and internal reporting.</li><li>Strong financial literacy: ability to prepare budgets, analyse rent rolls, track variances, and report clearly to management.</li><li>Thorough knowledge of Kuwait property management regulations, Ministry of Justice lease registration, and municipality compliance requirements.</li><li>Valid Kuwait driving license and transferable Article 18 residency visa.</li></ul><p><b>Preferred (Nice-to-Have)</b></p><ul><li>Exposure to GCC, US, or European real estate markets in addition to Kuwait.</li><li>Background in project management methodology or a relevant certification (e.g. PMP, PRINCE2).</li><li>Experience with financial analysis at the property or portfolio level.</li><li>Familiarity with customer service best practices and facilities coordination.</li><li>Established network of government and industry contacts in Kuwait.</li></ul><p><b>Benefits</b></p><p><b>WHAT WE OFFER</b></p><ul><li>Opportunity to manage a diversified and growing portfolio within a principal-led, long-term investment group.</li><li>Direct exposure to senior leadership and real influence over portfolio strategy and operational standards.</li><li>A collaborative, entrepreneurial environment that values initiative, integrity, and continuous improvement.</li></ul><p><b>How to Apply:</b></p><p>Please use the link (https://airtable.com/appwm2VUujXVQ2mIB/shrBmmYJs7pftZ2kJ) to complete the job form.</p><p>Also, select the above-mentioned job position and job reference code while completing the form.</p><p>Interested candidates please email us your CV: <b>hr@zaleej.com</b></p><p><i>Note:</i> <i>We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.</i></p><p>Job Types: Full-time, Permanent</p><p>Pay: From KD0.010 per month</p><p>Work Location: In person</p>

Property Manager (Bilingual)

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