chat support agent

Smart Solutions

We are looking for a talented and trust-worthy individual to work as a Remote Chat Support Agent for our company. We would prefer a female employee, but if you are responsible and trusted, any gender can be accepted.About Us:We are a USA-based company, working in the online gaming market. With multiple entertaining games, we are one of the most trusted gaming platforms.Job Description: As a Chat Support Agent, you will be working on Meta Business Suite to communicate with clients, respond accordingly, and create gaming accounts through backends. You will also confirm payments and load the games for the players. Each support agent will be provided Google spreadsheet link to record the players referral codes.Training will be provided.Job Timings: will be discussedThis job requires a strict policy that demands no job responsibilities or details be discussed or shared with an unauthorised person, as payments are being processed and personal information of clients is involved.Requirements:<ul><li>Minimum Intermediate</li><li>Good Spoken and written English</li><li>Responsible</li><li>Tech Savvy</li><li>Fast Learner</li><li>Own Equipment (Laptop- minimum Windows 10)</li></ul>Note: No days off/holidays will be given, it's a 7-day job, and in case of emergency, you should discuss with your team members, as they will cover your shift.The salary will be increased based on performance.Job Type: Full-timePay: From Rs15,000.00 per monthWork Location: Remote

Remote Chat Support

Vormand (pvt) ltd

Customer Sales Officer Role OverviewWe are seeking a results-driven Customer Sales Officer to accelerate revenue growth and strengthen our position in the custom packaging industry. In this role, you will be responsible for delivering exceptional customer experiences, building long-term client relationships, and consistently achieving sales targets through strategic communication and consultative selling.Key Responsibilities<ul><li>Monitor industry trends, competitor activities, and market developments to maintain a strong competitive advantage.</li><li>Respond promptly and professionally to customer inquiries via chat, email, and other communication platforms.</li><li>Develop and nurture long-term client relationships to increase retention and customer lifetime value.</li><li>Maintain in-depth product knowledge to provide accurate recommendations tailored to client needs.</li><li>Achieve and exceed monthly sales targets and KPIs.</li><li>Deliver a seamless and high-quality customer experience at every touchpoint.</li><li>Accurately update and manage customer data, sales activities, and follow-ups within CRM systems.</li><li>Collaborate with internal teams (design, production, and marketing) to refine sales strategies and improve performance outcomes.</li></ul>Requirements<ul><li>Proven experience as a Chat Support Agent, Customer Sales Representative, or in a similar customer-facing sales role (experience in custom packaging is highly preferred).</li><li>Strong understanding of packaging campaigns, particularly within the US, Canadian, or UK markets.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Customer-focused mindset with strong problem-solving abilities.</li><li>Ability to work independently while thriving in a fast-paced, team-oriented environment.</li><li>Proficiency in CRM software and Microsoft Office Suite.</li></ul>Location: Muslim TownTimings: 8 PM to 5 AMContact us: 0327-1558890Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Sales Representative-US based

TalentPop App

<div>
 
 Now Hiring: Email &amp; Chat Sales Support Specialist
 
 
 
 
 Remote | Full-Time | E-Commerce Accounts
 
 
 
 
 TalentPop App
 
 is expanding our remote team! We support fast-growing online brands by delivering thoughtful, high-quality customer experiences &mdash; and we&rsquo;re looking for a skilled
 
 Email &amp; Chat Customer Experience Specialist
 
 to join us.
 
 
 This role is 100% non-voice. If you&rsquo;re a strong writer, detail-oriented, and love solving customer concerns through email and live chat, we&rsquo;d love to meet you.
 
 
 
 APPLICATION INSTRUCTIONS &ndash; READ CAREFULLY
 
 
 
 
 To Be Considered, Please Follow These Steps Exactly
 
 
 
 <ul>
 <li>
 Select &ldquo;Brand Concierge&rdquo; as your chosen role during the application process.
 </li>
 <li>
 When prompted for the application code, enter: ECS-ECOM
 
 
 </li>
 </ul>
 
 Applications without the correct role selection and code will not be reviewed.
 
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Responding to customer inquiries via email and live chat in a timely, professional manner
 </li>
 <li>
 Assisting customers with order updates, tracking, returns, exchanges, and product questions
 </li>
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 Providing product recommendations and promoting relevant offers when appropriate
 </li>
 <li>
 Documenting customer interactions accurately in CRM systems
 </li>
 <li>
 Maintaining each brand&rsquo;s voice and tone in written communication
 </li>
 <li>
 Escalating complex issues to the appropriate teams when necessary
 </li>
 <li>
 Contributing ideas to improve response templates and workflows
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 At least 1 year of remote experience in email/chat support, customer service, or e-commerce assistance
 </li>
 <li>
 Excellent written English with strong grammar and clarity
 </li>
 <li>
 Experience using tools like Shopify, Zendesk, Gorgias, Freshdesk, or similar platforms
 </li>
 <li>
 Strong time management and ability to handle multiple conversations at once
 </li>
 <li>
 Self-motivated and comfortable working independently
 
 
 </li>
 </ul>
 
 System Requirements
 
 
 
 <ul>
 <li>
 Personal computer or laptop (minimum i5 processor or equivalent)
 </li>
 <li>
 Reliable internet connection (minimum 15 Mbps download and upload speed)
 </li>
 <li>
 Quiet home workspace suitable for focused, uninterrupted work
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Get
 
 
 
 <ul>
 <li>
 Competitive base pay with performance incentives
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Health stipend or HMO support (depending on location)
 </li>
 <li>
 Growth and promotion opportunities within the company
 </li>
 <li>
 Fully remote work environment with ongoing team support
 
 
 </li>
 </ul>
 If you&rsquo;re passionate about delivering exceptional written support and want to grow with a dynamic remote team, apply today and take the next step in your career with TalentPop!
</div>

Email & Chat Sales Support Specialist

eClerx

<div>
 
 Job Description
 
 
 
 
 Job Description: Inbound Chat &ndash; Analyst
 
 
 
 As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Responding to incoming chats from customers in a professional and courteous manner.
 </li>
 <li>
 Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions.
 </li>
 <li>
 Proactively seeking opportunities to upsell and cross-sell products and services to customers.
 </li>
 <li>
 Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
 </li>
 <li>
 Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.
 </li>
 <li>
 Meeting or exceeding individual and team sales targets. Upselling on every opportunity Chat.
 </li>
 <li>
 Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.
 
 
 </li>
 </ul>
 Requirements:
 
 
 <ul>
 <li>
 Excellent written communication skills in English.
 </li>
 <li>
 Previous experience in a customer service and sales role, preferably in a chat or online environment.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Strong problem-solving skills and the ability to think on your feet.
 </li>
 <li>
 Comfortable working in a fast-paced environment.
 </li>
 <li>
 Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
 </li>
 <li>
 Familiarity with basic computer skills and knowledge of CRM systems.
 
 
 </li>
 </ul>
 Education:
 
 
 <ul>
 <li>
 Bachelor's degree in any field is preferred.
 
 
 </li>
 </ul>
 If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.
 
 
 
 About The Team
 
 
 
 eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
 
 
 eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
</div>

Analyst

Tech Cuber

Location: Gulshan-e-Iqbal, Block 6Shift Timing: Night Shift (9:00 PM &ndash; 6:00 AM)Employment Type: On-siteAbout the RoleWe are looking for a Chat Sales Executive to handle customer inquiries and sales through live chat. This role is ideal for freshers or candidates with strong written English and good communication skills.ResponsibilitiesRespond to customer queries via live chat professionallyAssist customers with product/service informationConvert chats into successful salesMaintain chat quality, accuracy, and response timeFollow company chat and sales guidelinesRequirementsFreshers are encouraged to applyStrong written English communication skillsO-Level / A-Level / English language certificate preferredAbility to handle multiple chats efficientlyBasic computer and typing skillsPreferred (Plus Point)Prior chat support or sales experienceCustomer service or sales mindsetWhat We OfferTraining providedGrowth opportunitiesSupportive work environmentJob Type: Full-timeWork Location: In person

Digital Sales Executive

Dubizzle Labs

<div>
 
 Zameen.com is looking to hire a
 
 &lsquo;Email &amp; Chat Support&rsquo;
 
 for its Bayut and Dubizlee Operations.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Responsible for provisioning the packages upon receiving invoices for new &amp; existing accounts.
 </li>
 <li>
 Responsible for client account up gradation upon receiving invoices from different channels.
 </li>
 <li>
 Responsible for client account degradation upon expiration of client account.
 </li>
 <li>
 Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Team).
 </li>
 <li>
 Responsible to setup XML feed Integration.
 </li>
 <li>
 Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operations.
 </li>
 <li>
 Live chat support to all related web users.
 </li>
 <li>
 Providing after sales &amp; support to all account managers.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 Experience: 06 months - 1 Year (Email/Chat Support)
 </li>
 <li>
 Education: Must be a graduate
 </li>
 <li>
 Location: Gulberg, Lahore
 </li>
 <li>
 Shifts: Hybrid
 </li>
 <li>
 Gender: Both
 </li>
 <li>
 Position Level: Entry Level
 </li>
 <li>
 Should have very good command over spoken and special written English.
 </li>
 <li>
 Can communicate with Internal/external staff for their day-to-day queries &amp; their quick fix.
 </li>
 <li>
 Preferably a graduate with a minimum 0.5 year experience.
 </li>
 <li>
 Experience in Customer services role, preferably from a support/call center-
 </li>
 <li>
 Strong communication and follow-up skills.
 </li>
 <li>
 Have a working knowledge of computer software like MS Word and Excel.
 </li>
 </ul>
 
 
</div>

Email & Chat Support

Mindbotix Game studio

Rankistan &ndash; Digital Marketing AgencyJob TypeNight Shift (12am-6am) RemoteJob OverviewRankistan is looking for an energetic and results-driven Sales Agent / Chat Support Executive to handle incoming leads, engage website and social media visitors, and convert chats into qualified sales opportunities. This role is ideal for someone who enjoys talking to people, understands digital services, and knows how to close deals through chat and messaging platforms.Key Responsibilities<ul><li>Respond to website live chat, WhatsApp, Facebook, and other chat inquiries promptly</li><li>Engage potential clients, understand their business needs, and pitch Rankistan&rsquo;s services</li><li>Convert inbound leads into sales or booked consultations</li><li>Follow up with warm leads and inactive prospects</li><li>Maintain proper chat records and lead data in CRM or spreadsheets</li><li>Coordinate with the sales and marketing team for smooth onboarding</li><li>Meet daily, weekly, and monthly sales/chat conversion targets</li><li>Handle basic client queries related to digital marketing services</li></ul>Services You&rsquo;ll Be Selling<ul><li>SEO</li><li>Social Media Marketing</li><li>PPC / Google Ads</li><li>Web Design &amp; Development</li><li>Content &amp; Branding Services</li></ul>Required Skills &amp; Qualifications<ul><li>Excellent written English communication skills</li><li>Strong sales and persuasion skills</li><li>Experience in chat support, sales, or customer service (preferred)</li><li>Basic understanding of digital marketing services</li><li>Ability to multitask and handle multiple chats at once</li><li>Target-oriented and self-motivated</li><li>Familiarity with CRM tools or chat software is a plus</li></ul>Experience<ul><li>Must have US Accent</li><li>1&ndash;2 years of experience in sales or chat support is a plus</li></ul>KPIs &amp; Performance Metrics<ul><li>Chat response time</li><li>Lead-to-sale conversion rate</li><li>Daily/weekly sales targets</li><li>Client satisfaction</li></ul>Interested candidates please share your resume 0329 -4370622Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Sales Agent/Chat Support (Remote Night shift)

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