chat support agent

Tribe-d

Job Title: Chat Support Agent (Freshers Welcome)Company: DIGIT-IT Job Type: Full-time / On-siteShift Timings: Day Shift: 12:00 PM &ndash; 6:00 PM Night Shift: 6:00 PM &ndash; 12:00 AMJob Description: DIGIT-IT is looking for Chat Support Agents to join our team. This opportunity is ideal for fresh candidates who have good communication skills and basic computer knowledge. The selected candidates will be responsible for assisting customers through online chat and providing accurate information in a professional manner.Requirements:<ul><li>Fresh candidates are encouraged to apply</li><li>Good written communication skills in English</li><li>Basic computer and typing skills</li><li>Ability to handle multiple chats professionally</li><li>Positive attitude and willingness to learn</li></ul><ul><li>Fresh candidates preferred</li><li>Nearby candidates are preferred</li></ul>Location Address: Office 4 &amp; 5, 2nd Floor, Hina Center, Block 13 A Gulshan-e-Iqbal, KarachiDIGIT-IT &ndash; Join our growing team and start your career with us!Job Types: Part-time, FresherPay: Rs15,000.00 - Rs20,000.00 per monthLocation:<ul><li>Karachi Gulshan-E-Iqbal (Required)</li></ul>Work Location: In person

Chat Support Agent

Real beauty

We Are Hiring &ndash; Chat Support &amp; Sales AgentLocation: Main Canal road, Nayapull stop, Lahore Company: Real Beauty (E-commerce Brand)Real Beauty is looking for a smart and confident Chat Support &amp; Sales Agent who can handle customer queries and convert conversations into sales.Key Responsibilities:Customer Chat Support<ul><li>Handle customer queries on WhatsApp, social media, and chat platforms</li><li>Provide accurate information about products, prices, and offers</li><li>Maintain professional and friendly communication with customers</li></ul>Sales Conversion<ul><li>Guide customers in selecting the right products according to their needs</li><li>Convert customer inquiries into confirmed orders</li><li>Follow up with interested customers to increase sales</li></ul>Order Coordination<ul><li>Take complete customer order details</li><li>Ensure correct information is passed to the operations team for processing</li></ul>Requirements<ul><li>Good communication and sales skills</li><li>Ability to convince customers and close sales</li><li>Previous experience in an e-commerce brand is a plus point</li><li>Experience with skincare or beauty brands will be considered a strong advantage</li><li>Basic computer skills</li></ul>Working Conditions<ul><li>Shift: Rotational (Day or Night)</li><li>Weekly Off: 1 day off per week as per roster</li></ul>Apply by sending your CV to Whatsapp: 03201494699 Pay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

We Are Hiring – Chat Support & Sales Agent

Notre Dame Cristo Rey High School

Job Overview We are seeking an energetic and customer-focused Live Chat Agent to join our dynamic team! In this role, you will be the first point of contact for our online visitors, providing exceptional support and assistance through live chat platforms. Your enthusiasm, communication skills, and problem-solving abilities will help create a positive experience for clients worldwide. This paid position offers an exciting opportunity to develop your customer service expertise while working in a fast-paced, engaging environment.Duties<ul><li>Engage with customers via live chat to answer inquiries, resolve issues, and provide product or service information promptly and professionally</li><li>Assist clients in navigating websites, completing transactions, and understanding features or policies</li><li>Maintain accurate records of customer interactions, including chat logs and data entry tasks using Microsoft Office tools</li><li>Identify opportunities to upsell or promote additional services based on customer needs</li><li>Collaborate with team members and escalate complex issues to appropriate departments when necessary</li><li>Demonstrate excellent phone etiquette and communication skills during outbound calls or follow-up interactions</li><li>Analyze customer feedback and interaction patterns to improve service quality and efficiency</li></ul>Requirements<ul><li>Proficiency in multiple languages is highly desirable; bilingual candidates are encouraged to apply</li><li>Strong sales orientation with a passion for customer support and client services</li><li>Excellent communication skills in English; additional language skills are a plus</li><li>Experience in call center environments or with live chat platforms preferred</li><li>Demonstrated ability in data entry, typing accuracy, and computer literacy including Microsoft Office applications</li><li>Knowledge of customer service best practices, including phone etiquette and problem resolution techniques</li><li>Ability to handle multiple chats simultaneously while maintaining professionalism and attention to detail</li><li>Previous experience with outbound calling, analysis skills, cash handling (if applicable), and call center experience is advantageous</li></ul>Join us as a Live Chat Agent and be part of a vibrant team committed to delivering outstanding customer experiences! Your enthusiasm and dedication will help us build lasting relationships with clients around the globe.Pay: $25.25 - $30.41 per hourBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Vision insurance</li><li>Work from home</li></ul>Work Location: Remote

Live Chat Agent

Vormand (pvt) ltd

Position: Customer Sales RepresentativeKey Responsibilities:<ul><li>Stay up-to-date with industry trends, competitor activity, and market developments to maintain a competitive edge.</li><li>Respond promptly and professionally to customer inquiries via chat and other communication channels.</li><li>Build and maintain strong, long-term relationships with clients to enhance customer loyalty.</li><li>Maintain comprehensive product knowledge to accurately and confidently address customer needs.</li><li>Consistently meet and exceed sales targets and key performance indicators.</li><li>Deliver outstanding customer service to ensure a positive and seamless experience.</li><li>Update and manage customer records and interactions using CRM software.</li><li>Collaborate with internal teams to continuously refine sales strategies and improve overall performance.</li></ul>Requirements:<ul><li>Proven experience as a Chat Support Agent or in a similar customer-facing role, preferably within the packaging industry.</li><li>Strong understanding of packaging campaigns, particularly in the US, Canadian, or UK markets.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>A problem-solving mindset with a focus on customer satisfaction.</li><li>Ability to work both independently and collaboratively in a fast-paced environment.</li><li>Proficiency in CRM systems and the Microsoft Office Suite.</li></ul>Campaign: US BasedShift: Night shiftTimings 8:00 PM - 5:00AMShare your resume at 0327-1558890Job Type: Full-timeJob Type: Full-timePay: Rs40,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>How many years of experience you have in Custom Box packaging niche?</li><li>How would you rate your English communication skills out of 10?</li></ul>Work Location: In person

Sales Executive-US Based-Packaging campaign

OneTouch Direct

<div>Welcome to OneTouch Direct &ndash; where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.
We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&amp;T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.
Your Role Will Include:<ul>
<li>Responding to customer inquiries via chat with a friendly and professional demeanor.</li>
<li>Resolving issues and providing information about AT&amp;T products and services.</li>
<li>Handling customer complaints and questions effectively, ensuring satisfaction.</li>
<li>Maintaining a positive attitude while managing multiple chat interactions simultaneously.</li>
<li>Documenting conversations and ensuring follow-up where necessary.</li> 
</ul> 
 
Requirements 
<ul>
<li>Excellent written communication skills with a friendly and clear tone.</li>
<li>Previous experience in a customer service role, particularly in chat support, is a plus.</li>
<li>Strong problem-solving skills and the ability to think on your feet.</li>
<li>Ability to handle high volumes of chat interactions efficiently.</li>
<li>Familiarity with AT&amp;T products and services is advantageous.</li>
<li>Proficiency with computers and chat support software.</li>
<li>Strong attention to detail and organizational skills.</li> 
</ul> 
 
Benefits 
<ul>
<li>The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
</li><li>Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
</li><li>Full-Time Hours: 40 hours per week schedule, with overtime opportunities!</li>
</ul><ul><li>GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!</li>
<li>Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!</li>
<li>Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!</li>
<li>Benefits: Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Growth: Opportunity for professional advancement as we grow!</li>
<li>Culture: Diverse &amp; Inclusive welcoming culture with Employee Resource Groups</li></ul></div>

Chat Customer Support Representative - AT&T

Tech Cuber

Hiring for Freshers. Location: Gulshan-e-Iqbal, Block 6 Shift Timing: Night Shift (9:00 PM &ndash; 6:00 AM) Employment Type: On-siteJob DescriptionWe are looking for a Chat Sales Executive to handle customer inquiries and sales through live chat. This role is ideal for freshers or candidates with strong written English and good communication skills.Responsibilities<ul><li>Respond to customer queries via live chat professionally</li><li>Assist customers with product/service information</li><li>Convert chats into successful sales</li><li>Maintain chat quality, accuracy, and response time</li><li>Follow company chat and sales guidelines</li></ul>Requirements<ul><li>Freshers are encouraged to apply</li><li>Strong written English communication skills</li><li>O-Level / A-Level / English language certificate preferred</li><li>Ability to handle multiple chats efficiently</li><li>Basic computer and typing skills</li></ul>Preferred (Plus Point)<ul><li>Prior chat support or sales experience</li><li>Customer service or sales mindset</li></ul>What We Offer<ul><li>Training provided</li><li>Growth opportunities</li><li>Supportive work environment</li></ul>Job Types: Full-time, FresherWork Location: In person

Sales for Chat-Based

SA Global

As a Junior Chat Support Representative you will be the first point of contact for customers seeking assistance through our online chat platform. Your primary role is to provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience for every customer.Key Responsibilities:<ul><li>Customer Assistance: Respond promptly to customer inquiries via chat, providing accurate and helpful information regarding products and services.</li><li>Issue Resolution: Identify and troubleshoot customer issues, guiding them through solutions in a clear and patient manner.</li><li>Documentation: Maintain detailed records of customer interactions and transactions, ensuring all relevant information is logged for future reference.</li><li>Feedback Collection: Gather customer feedback and escalate recurring issues to management for continuous improvement.</li><li>Product Knowledge: Stay updated on company products, services, and policies to provide accurate assistance.</li><li>Team Collaboration: Work closely with team members and other departments to ensure seamless service delivery and issue resolution.</li><li>Follow-Up: Ensure customer satisfaction by following up on unresolved issues and checking in post-resolution.</li></ul>Qualifications:<ul><li>Communication Skills: Excellent verbal and written communication skills with a friendly, professional tone.</li><li>Customer Service Experience: Previous experience in a customer support role, preferably in a chat or online environment.</li><li>Problem-Solving Skills: Strong analytical skills to assess situations and develop effective solutions.</li><li>Technical Proficiency: Familiarity with chat support software and general computer skills.</li><li>Empathy and Patience: Ability to remain calm and empathetic when dealing with frustrated or upset customers.</li><li>Time Management: Capable of managing multiple chats simultaneously while maintaining attention to detail.</li></ul>Education:<ul><li>High school diploma or equivalent O&rsquo;levels and A&rsquo;levels.</li></ul>Salary: 40kJob Type: Full-timePay: Up to Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Lahore Gulberg Colony: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Customer Support: 1 year (Required)</li></ul>Work Location: In person

Junior Chat Support Representative

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