chat support agent

Java HTS

We are looking for chat support agents for our company candidate having experience would be preferred Freshers can also applylocation gulberg 2 lahoreShifts:-Morning 8am to 4pmEvening 4pm to 12amNight 12am to 8amResponsibilities<ul><li>Respond to customer queries in a timely and accurate way</li><li>Identify customer needs and help customers use specific features</li><li>Monitor customer complaints on social media and communicate with appropriate departments</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Share your resume on whatsapp 0325 7902390</li></ul>Work Location: In person

Chat Support Agent

QuickfirmX

We are hiring on behalf of Konecta, one of our trusted partner companies.This is an exciting opportunity to join a global leader and build your career with a chance for promotions and growth. After 3 to 6 months of proven performance, you may qualify to work from home.About the Role:You will provide chat-based customer support for a leading laptop brand in the US, focusing on B2C (Business to Consumer) interactions. This position involves handling customer chats exclusively according to company guidelines and working towards performance and sales targets.<ul><li>Handle customer chats professionally following company guidelines</li><li>Manage inquiries and provide accurate information in English</li><li>Work towards achieving performance and sales KPIs</li><li>Maintain high-quality customer service in a fast-paced chat environment</li></ul>Requirements<ul><li>Graduates or dropouts only can apply</li><li>Fluent in English at C1 level or higher</li><li>Ability to work onsite at 5th Settlement, New Cairo</li><li>Fixed shift: 1 PM &ndash; 9 PM</li><li>Excellent typing speed for chat-based communication</li><li>Previous sales experience is required</li><li>Strong communication and problem-solving skills</li><li>Commitment to follow company policies and performance goals</li></ul>BenefitsFixed net salary: 18,000 EGP per monthPerformance-based bonus (KPIs): up to 4,000 EGP, including transportation allowanceTransportation allowance: 3,000 EGP provided to help you choose private transportation optionsNight Shift Allowance : 2,000 EGP (Night Shift)Full medical insurance: Offered through partnerships with leading insurance companiesSocial insurance coverageOpportunities for promotions and career growth within a global companyPossibility to work from home: May be considered after 3 to 6 months, depending on business needs and performanceAdditional Benefits<ul><li>Training &amp; Development: Comprehensive training programs to enhance your skills and career growth</li><li>Performance Incentives: Additional bonuses or rewards for exceeding targets</li><li>Career Progression: Clear promotion paths within the company</li><li>Work Environment: Supportive and collaborative onsite work environment</li><li>Employee Wellness: Access to wellness programs or mental health support</li><li>Paid Leaves: Annual paid leave, sick leave, and public holidays</li><li>Work-Life Balance: Flexible shift scheduling with advance notice</li><li>Recognition Programs: Employee of the month and other reward programs</li></ul>Start Date18 DecemberHow to ApplyApply through QuickfirmX &mdash; Egypt&rsquo;s #1 platform for call center jobsGet your feedback in just 15 minutes!After the pre-assessment, you may be asked to participate in video interviews (online or onsite), based on the partner company&rsquo;s requirements. All details will be communicated via email.Job Type: Full-timePay: E&pound;22,000.00 per monthExpected Start Date: 18/12/2025

English Chat Support Agent

Designs Tech

Job Opportunity: Chat Support AgentLocation:* Gulistan-e-Jauhar, Block 8Shift:* 10pm - 6am*Requirements:*- Basic English skills- Respond to customer inquiries via chat*What We Offer:*- Salary: 20k-55k + Commission up to 100k- Convince for Females*Apply:* Send resume to hr@ 03211964973Job Types: Full-time, FresherPay: Rs25,000.00 - Rs55,000.00 per monthWork Location: On the road

Software House Job (Night Shift)

Aspire softserv Pvt Ltd.

A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.Age criteria 18 to 29 yearsJob Types: Full-time, Permanent, FresherPay: &#8377;18,664.07 - &#8377;32,108.24 per monthWork Location: In person

Chat Support Executive

Vormand (pvt) ltd

Position: Customer Sales Representative (CSR) &ndash; US Campaign Shift: Night Shift Timings: 8:00 PM &ndash; 5:00 AMWe&rsquo;re looking for a skilled and customer-focused Customer Sales Representative to join our growing team! If you have experience in chat support, understand packaging markets, and love delivering exceptional customer service, this role is for you.Key Responsibilities<ul><li>Stay updated on industry trends, competitor movements, and market insights to stay ahead in the game.</li><li>Respond promptly and professionally to customer inquiries across chat and other communication channels.</li><li>Build and nurture long-term client relationships to boost customer loyalty.</li><li>Maintain strong product knowledge to confidently address customer needs.</li><li>Achieve and exceed sales targets and KPIs on a consistent basis.</li><li>Deliver outstanding customer service to ensure a smooth, positive customer experience.</li><li>Manage and update customer records and interactions using CRM tools.</li><li>Coordinate with internal teams to optimize sales strategies and enhance overall performance.</li></ul>Requirements<ul><li>Proven experience as a Chat Support Agent or in a similar customer-facing role, preferably in the packaging industry.</li><li>Solid understanding of packaging campaigns across US, Canadian, and UK markets.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Proactive, solution-oriented, and committed to customer satisfaction.</li><li>Ability to work both independently and as part of a fast-paced team.</li><li>Proficient in CRM platforms and Microsoft Office Suite.</li></ul>Share your resume at: 0327-1558890Job Type: Full-timePay: Rs40,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Have you wokred in Packaging niche?</li><li>How would you rate your English comunication skills out of 10?</li></ul>Work Location: In person

Sales Representative- Packaging (US based)

eClerx

<div>Job Description: Inbound Chat &ndash; Analyst
As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.
Key Responsibilities:
<ul><li>Responding to incoming chats from customers in a professional and courteous manner.
</li><li>Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions.
</li><li>Proactively seeking opportunities to upsell and cross-sell products and services to customers.
</li><li>Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
</li><li>Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.
</li><li>Meeting or exceeding individual and team sales targets. Upselling on every opportunity Chat.
</li><li>Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.
</li></ul>Requirements:
<ul><li>Excellent written communication skills in English.
</li><li>Previous experience in a customer service and sales role, preferably in a chat or online environment.
</li><li>Ability to multitask, prioritize, and manage time effectively.
</li><li>Strong problem-solving skills and the ability to think on your feet.
</li><li>Comfortable working in a fast-paced environment.
</li><li>Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
</li><li>Familiarity with basic computer skills and knowledge of CRM systems.
</li></ul>Education:
<ul><li>Bachelor's degree in any field is preferred.
</li></ul>If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.</div>

Analyst

Alpha logistics LLC

We are looking for Experienced chat support agents for our company located in gulberg lahoreShifts:-Morning 8am to 4pmEvening 4pm to 12amNight 12am to 8amPlease apply if you have experience in BPO fieldResponsibilities<ul><li>Respond to customer queries in a timely and accurate way</li><li>Identify customer needs and help customers use specific features</li><li>Monitor customer complaints on social media and communicate with appropriate departments</li></ul>Qualifications<ul><li>Experience as Chat Support Executive or similar role will be a plus</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>If You Have experience of at least 2 years in BPO field then please Share your resume directly on whatsapp +92 325 7902390 with post name</li></ul>Work Location: In person

Chat Support Agents

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