chat support executive

rexD Private Limited

Job Description:<ul><li>Provide real-time support to customers via chat, ensuring timely and accurate responses.</li><li>Assist customers with product inquiries, order status, account issues, and troubleshooting.</li><li>Maintain a high level of professionalism, empathy, and customer satisfaction during interactions.</li><li>Document customer interactions and update records in CRM systems.</li><li>Escalate complex queries to the appropriate department while ensuring smooth resolution.</li><li>Identify recurring issues and suggest process improvements to enhance customer experience.</li><li>Stay updated with product knowledge, policies, and company updates to assist customers effectively.</li><li>Perform other support-related tasks as assigned by the company.</li></ul>Qualifications:<ul><li>Minimum 2&ndash;3 semesters of a Bachelor&rsquo;s Degree in Marketing, Business, or a related field.</li><li>Previous experience in customer service or a similar support role preferred.</li></ul>Job Specifications:<ul><li>Strong written communication skills with attention to detail.</li><li>Ability to multitask and manage time effectively.</li><li>Customer-oriented mindset with problem-solving ability.</li><li>Familiarity with CRM software and MS Office (Excel in particular) is a plus.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Chat Support Executive

zyltech digital 

Urgent Hiring: Chat Support Executive (Female Team Leads)Company: Zyltech DigitalLocation: Gulshan-e-IqbalShift: Morning Shift (09:00 AM- 5:00 PM)About the Role:Zyltech Digital is actively hiring driven and enthusiastic Sales Executives to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chat.Provide clear, detailed, and accurate information about our products/services.Promote Zyltech&rsquo;s offerings and successfully close sales.Consistently achieve individual and team sales targets.Resolve customer issues with a positive, solution-focused approach.Fixed MORNING SHIFT: 09:00 AM to 5:00 PMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-time - Relevant Experience in Twitch/Discord Campaign, 1-2 years of Experience.Pay: Rs30,000.00 - Rs50,000.00 per monthWork Location: Gulshan-e-Iqbal, Main University Road.**How to Apply**:Interested candidates are encouraged to apply by sending their resume to WhatsApp +92 308 6657770Job Types: Full-time, FresherPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: On the road

Chat Support Executive - team lead (Female)

Online Job

Chat Support Executive &ndash; Spectrum (USA Campaign)Company: S.H Solution Job Type: Part-time (Office Based) Location: Gulistan-e-Johar, KarachiJob Description:S.H Solution is hiring Chat Support Executives for our USA-based Spectrum campaign. If you can type in English and communicate confidently, we&rsquo;ll train you to handle international clients through live chat.Responsibilities:Handle customer inquiries via Live Chat.Provide information about Spectrum Internet, TV &amp; Phone services.Convert leads into sales (training will be provided).Maintain professionalism and achieve daily/weekly targets.Requirements:Education: Minimum Matric (Intermediate is a plus).Good English reading &amp; typing skills.Must be punctual, responsible, and target-oriented.Previous experience in chat support or sales is a plus.Shift Details: For Females : 6:00 PM &ndash; 12:00 AM (EVENING Shift) FOR Male : 12:00 AM &ndash; 6:00 AM (Night Shift) 30 Minutes Break IncludedSalary &amp; Benefits:Basic Salary: 12,000 &ndash; 15,000 PKR Per Sale Commission: Attractive earning potential Performance bonuses &amp; growth opportunities Friendly and professional work environmentHow to Apply:Apply directly on Indeed &mdash; within a few hours, our team will contact you for the next step.Job Type: Part-timePay: Rs12,000.00 - Rs15,000.00 per monthWork Location: In person

Karachi

Mindzeye Inc.

We&rsquo;re Hiring: Chat Sales Executive!Hey everyone! Mindzeye Inc. is looking for energetic and motivated Chat Sales Executives to join our team! If you&rsquo;ve got great communication skills, love chatting with customers, and have a knack for closing deals &mdash; this is for YOU!What You&rsquo;ll Do: Handle customer inquiries via chat Facebook and Assist customers with product details, pricing, and offers Convert chats into successful sales Build strong relationships with customers and ensure satisfaction Meet daily/weekly sales targetsWhat We&rsquo;re Looking For:<ul><li>Strong written communication skills in English</li><li>3+ experience in chat support or sales</li><li>Confident, positive, and customer-focused attitude</li><li>Basic computer knowledge and fast typing speed</li><li>Freshers with good communication skills are welcome!</li></ul>Location: Gulistan-e-Jouhar, Block 7 Salary: 25,000-100,000 Type: Full-time Timings:8pm to 5am Monday to Friday,6pm to 12am SaturdayJob Type: Full-timePay: Rs25,000.00 - Rs100,000.00 per monthWork Location: In person

Chat Sales Executive

Mesmerize India

Role Overview: As a Chat Support Executive, you will be responsible for managing customer interactions across chat, WhatsApp, and email. Your role is to assist customers promptly, resolve their queries efficiently, and ensure a smooth post-purchase experience.This is a non-voice role, best suited for someone who communicates clearly through writing, enjoys problem-solving, and can multitask effectively. You will also work closely with our AI chatbot, helping refine and improve its responses and processes.Key Responsibilities:<ul><li>Handle all incoming customer queries through chat, WhatsApp, and email while maintaining a professional and empathetic tone.</li><li>Assist customers with order placement, tracking, exchanges, and warranty-related issues.</li><li>Maintain thorough knowledge of product details, including materials, sizing, and warranty terms, to guide customers effectively.</li><li>Resolve customer issues quickly and accurately, ensuring a high level of satisfaction.</li><li>Collaborate with the AI chatbot system to monitor and improve automated responses and overall chat flow.</li><li>Coordinate with logistics and operations teams to ensure smooth returns, exchanges, and deliveries.</li><li>Record all customer interactions accurately within the CRM system for reporting and follow-up.</li><li>Collect and share recurring customer insights to help improve support quality.</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent written communication skills in English; proficiency in Hindi is an advantage.</li><li>Strong typing skills and attention to detail.</li><li>Empathetic and patient approach to handling customer queries.</li><li>Basic computer and CRM knowledge (Shopify, Freshdesk, or similar tools preferred).</li><li>Familiarity with AI chat systems; experience with Sage Pilot is a plus.</li><li>Prior experience in e-commerce or D2C customer support preferred; freshers with strong communication skills are also welcome.</li><li>Must be able to work on-site in Goregaon East, Mumbai Suburban.</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid time off</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>This is a full-time, in-office position based in Goregaon East, near Oberoi Mall, Mumbai. Are you currently based in Mumbai, and would you be comfortable commuting to this location for the role?&#8232;</li></ul><ul><li>We are currently offering anywhere between 15,000 to 25,000 per month, for the role, are you comfortable with the pay scale mentioned?</li></ul><ul><li>How many years of experience do you hold in handling E-commerce Customer Support?</li></ul><ul><li>What is your typing speed in wpm (word per minute)?</li></ul>Work Location: In person

Customer Support Executive (Chat)

<div>
 
 
 📢 Hiring Alert Backend Process at WNS! 🚀
 
 
 
 We are excited to announce new openings for a Backend Process Executives at WNS, a leading global Business Process Management (BPM) company. If you're enthusiastic, dynamic, and have excellent communication skills, this is your chance to build a promising career with us.
 
 
 
 
 
 
 
 Require - Proficiency in Bengali and English
 
 
 
 
 
 Job Role:
 
 Customer service International chat experience
 
 
 
 Location:
 
 WNS, Gurgaon near World tech park, sector 30
 
 
 
 Shift:
 
 Rotational
 
 
 
 Cab Facility:
 
 Available(Depends on shifts)
 
 
 
 Budget-
 
 Maximum upto 5 Lpa
 
 
 
 Experience-
 
 1-4 Years
 
 
 
 Language-
 
 Bengali, English
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 Handle customer queries via and chat channels.
 
 
 Provide real-time support and solutions to customers.
 
 
 Maintain a positive, empathetic, and professional attitude at all times.
 
 
 Ensure timely follow-up and customer satisfaction.
 
 
 
 
 
 
 Requirements:
 
 
 
 Excellent Bengali communication skills (verbal and written).
 
 
 Prior customer service experience is a plus.
 
 <ul>
 <li>
 Basic computer knowledge and typing speed.
 </li>
 </ul>
 
 
</div>

Associate

BeastDrive

<ul><li>Student Internship &ndash; Job Description</li></ul>Beast Drive | Internship ProgramAbout the InternshipBeast Drive is offering an exciting Student Internship Program for motivated students who want hands-on experience in a fast-growing adventure and events-based company. This internship allows students to explore different domains, learn practical skills, and build a strong career foundation.Available Internship RolesStudents can choose any one department based on interest:<ul><li>HR Intern</li><li>Inside Sales Intern</li><li>Tele-Caller Intern</li><li>Chat Support Executive</li><li>Marketing Intern</li><li>Influencer Marketing Intern</li><li>UI/UX Design Intern</li><li>Event Coordinator Intern</li><li>Videographer Intern</li></ul>General Responsibilities (Depending on Role)<ul><li>Assist department teams with daily tasks</li><li>Work on live projects and operations</li><li>Learn and apply industry-relevant skills</li><li>Support events, campaigns, and customer interactions</li><li>Maintain reports, data, and records</li><li>Contribute creative ideas and solutions</li></ul>Who Can Apply<ul><li>College students (any degree or year)</li><li>Freshers looking for industry exposure</li><li>Students with interest in HR, sales, marketing, events, design, or media</li></ul>Skills We Look For<ul><li>Good communication</li><li>Willingness to learn</li><li>Basic computer or mobile knowledge</li><li>Teamwork and responsibility</li><li>Creativity &amp; problem-solving attitude</li></ul>Benefits<ul><li>Internship Certificate</li><li>Letter of Recommendation (performance-based)</li><li>Real-world experience in an energetic startup</li><li>Skill development in communication, teamwork, and creativity</li><li>Opportunity to work on exciting events and activities</li></ul>Duration<ul><li>1 to 3 months (Flexible based on student requirement)</li></ul>Job Types: Full-time, Internship Contract length: 3 monthsPay: &#8377;5,179.56 - &#8377;25,555.55 per monthWork Location: In person

Student Internship

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